lifecycle breakout session – enroll/retention dr. michael krause april 30, 2013

Dr. Michael KrauseApril 30, 2013

THE CORRECT FORMAT FOR SUBTITLES (IF USED)

COLLEGE QUESTIONS

• What role(s) do you play along the student life cycle?• What are you currently doing to advance student

retention?• What opportunities are available to utilize data from the

past two days?• How can the System Office better serve/advocate on your

behalf to successfully achieve or accomplish your college’s retention goals?

• Data-Driven Decisions• Best Practices• KCTCS Initiative• Upcoming Projects• Q & A

Discussion Points

DATA-DRIVEN DECISIONS

Persistence+Progression+Retention=Completion/Graduation

•Student Engagement•Developmental Education Success Rates•Credentials Awarded – Increase Associate Degrees•Persistence Definition & Rates•KCTCS Institutional Intelligence (DSS)

What are the questions you need to ask?

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DATA, ANALYTICS, AND TECHNOLOGY

• Commitment to data integrity• Data-informed decisions utilizing

metrics that align to goals• Comprehensive prospective and

continuing student• Relevant and accurate reports

BEST PRACTICES

• Involve the CASE Method(Copy And Steal Everything)

• Utilizing Change Management – What is your desired state?• Valencia College• Florida State University• Project Graduate

LIFE MAP/VALENCIA COLLEGE

Through LifeMap…•students receive:

•connection and direction,•the keys to persistence in college,•achievement of their goals.

•LifeMap is the “brand name” to describe to students what they should do when, in progressing toward their educational and career goals.

WHAT BENEFITS WILL STUDENTS GET WHAT BENEFITS WILL STUDENTS GET FROM LIFEMAP?FROM LIFEMAP?

LifeMap will enable students to:•Learn how to plan and implement goals.•Achieve career and educational goals in a shorter time.•Understand how courses relate to personal goals.•Use the college’s resources to implement their plans (faculty/staff, programs, services).•Stay in school and complete their degree.

ORIGIN OF LIFEMAPORIGIN OF LIFEMAP• Faculty teams studied and discussed Developmental

Advising• Student motivation is key to learning.• Relating student goals to course learning goals will

enhance student learning• Developed and piloted instructional strategies into the

curriculum• Student Services and faculty teams developed learning

tools to make educational and career planning more concrete for students

ACADEMIC MAP

“FSU formed a cross-campus retention team that met weekly “to go over, not the

data, but the students within the data.”

Larry Abele, former Provost at Florida State University

© 2013 THE EDUCATION TRUST

Supported by Institutional ResearchChief Academic Officer convenes the group and participates

Core Services: admissions, registration,

financial aid, career services, housing, health center, and

withdrawal services

Academic Programs: undergraduate studies, honors

program, undergraduate research, library services, and

fellowships

Support Programs: orientation, advising and

coaching, tutoring and study skills courses, and special programs for underserved

populations

Student Representation: Student government

representative. It is important to have this group because it helps student buy-in and can bring in additional funds for

programs

Cross-Campus Success Team:

A group of approximately 20

professionals from these areas convenes weekly to talk about

data and the students within the data. The

group makes detailed action plans with

specific tasks, responsible parties,

and concrete deadlines

Florida State University’s Cross-Campus Success Team

PROJECT GRADUATE

• U of Mexico Graduation Project

Offer: – shortened (and free) application for re-admission, – degree summary showing exactly which courses

short, – priority enrollment in those courses, and – help with problems along the way.

KCTCS PROJECT GRADUATE

• Students that attended, include certificates, exclude diplomas and associate degrees.•Not including dual credit students, no incarcerated•Include Workforce Solutions•Exclude fire rescue students

• Past five years, excluding those enrolled in Spring 2013, not pre-registered for fall 2013 and summer 2013

• Earned 30 credit hours at a KCTCS college

TOP-RANKED PRACTICES

• Academic support programs and services

• Programs targeted to first year students

• Mandatory advising, one-on-one• and face-to-face• Providing each student with a

written academic plan/roadmap of remaining courses needed

Two-Year Colleges

KCTCS INITIATIVE

Persistence+Progression+Retention=Completion/Graduation

•President McCall’s 2013-2014 Initiative•Moving from Access to Success•Systemwide Focus•First Year Experience

UPCOMING PROJECTS

Go KCTCS Student Service Center

•Retention Technology & Strategy• Starfish

•Admissions, Records/Registration (Inbound)

RETENTION TECHNOLOGY AND STRATEGY

• Identify gaps in support for learners• Recommend and implement strategies • Identify and support at-risk students• Improve faculty/student affairs collaboration• Train on Starfish

STARFISH SOLUTIONS

Early Warning & Student Tracking System

•Student concerns can be manually flagged when observed or through periodic surveys.•Automatic flags are raised based on online grade book data.•Recommendations can be communicated to the student.•Appropriate personnel are informed of flags raised and cleared.•Close the loop with faculty when progress is made.

Slide 19

Educational Support Networking System

•Each student has personal My Success Network of instructors and campus staff.•Online scheduling for in-person meetings – both individual and group appointments.•Appointment confirmation by email.•Documentation of contact with students through private and shared notes.•Service catalog of available campus support resources.

ADMISSIONS, RECORDS/REGISTRATION

• Provide readily available support to learners• Minimize barriers to learning and retention• Target student services• Provide self-service functionality

• Admissions Tracker• Provide Tier I and self-help student services• Provide technical infrastructure• Develop training

THERE IS MORE TO COME…

Thank you

Dr. Michael Krause

System Director Student Engagement

Michael.Krause@kctcs.edu 63303