impression management final

Impression Management

Priyanka ChandelSakshi KukrejaSameer MeeraniSugandha UpadhyayVrinda Dhariya

Impression management is how to make a favourable impression, how to perceive others and evaluate

others on the basis of various measures.

3 types of selves

• Authentic self- an image of ourselves that is consistent with the way we view ourselves (our real self)

3 types of selves (cont…)

• Ideal self- a public image of ourselves that is consistent with the way that we wish we were (our ideal self)

3 types of selves (cont…)

Tactical self- a public image that is positive and favourable-- whether it is authentic or ideal-- usually we do this by claiming to have

attributes consistent with what others want us to be.

Self-Presentation Techniques

Self Disclosure

Where you disclose information about yourself as a means to claim an authentic identity.

• During employee exit• Discloses actual information when leaving the organization to

pursue • Higher studies• Personal reasons

• As a recruitment manager• Disclosing actual compensation and benefits with the candidate

Managing Appearances

Here you manage your appearance to be perceived a given way. This is more tactical, to present a somewhat false, exaggerated, or leading image.

Physical Appearances and Props

South Indian girl in Chennai Express

Studious girl in

YJHD

Party Girl in Cocktail

Emotional Expression

Dealing with a customer

Facing an interview

Dealing with a boss

Associates

SAKSHI WITH ATIF ASLAM

SAMEER WITH KATRINA

Regions

Ingratiation Opinion Conformity-

where you align your opinion with that of the people who you are ingratiating yourself to ( yes sir! You are right )

Other enhancement- saying good things about other person (Oh, that scarf is so beautiful! You have such great taste!)

Ingratiation

Selective self-presentation-

selectively showing part of the reality to give a certain impression:

Self-enhancement/ self depreciation

Ingratiation

Playing Dumb intentionally acting less intelligent to lift up the ego of the other person in interaction• Women often play

dumb to men• Men play dumb with

superiors

Ingratiation

• Favour Doing: People who do good things are likely to be considered caring.• Most effective is one which cannot be returned.

Aligning Actions

• Attempts to define apparently questionable conduct as actually in line with cultural norms

• Accounts- made to mitigate responsibility after they have performed acts that threaten their social identities, made after the act took place ("Janice and I haven't practiced much lately because she's been sick.")

Alter-Casting• Imposing roles or identities ("casting") on another ("alter")• Creates pressure on the other person• Boss trying to motivate a distressed employee

Distressed employee Boss says “you are the leader Ted,you have to handle all of it”

How employee casts himself