how to build a recruitment and retention program that works

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Brock McRea and Angela Talocco from Swingle Lawn Tree & Landscape Care in Denver outline how landscapers can build employee recruitment and retention programs that work.

TRANSCRIPT

INTRODUCTON

Angela Talocco Employee Training & Development Specialist

Brock McReaRecruiter

Agenda

Recruitment

What is Recruitment ?

Refers to the overall process of attracting, selecting and appointing suitable candidates for jobs within an organization, either permanent or temporary.

Knowing Your Needs

People Meetings

Recruiting

Knowing Your Needs

Recruiting

Market Compensation

Knowing Your Needs

Recruiting

Job Descriptions

Job Posting ContentRecruiting

Recruiting

Job Posting Poor Example

Recruiting

Job Posting Good Example

Job Boards / Advertising

Recruiting

www.landcarenetwork.org www.hortjobs.com www.tcia.org

Recruiting

Recruiting

Academic Relationships

Networking

Recruiting

We are always looking to add

talent to our team. Who Do you

work For?

You should go talk to that guy, They are hiring!

Here is my card, once I receive your

resume I will follow up with you

.

Can I get your Card? I’d like

to send you myResume.

I’ve heard great things

about you guys

Recruiting

Social Media

Recruiting

Employer Brand

http://employers.glassdoor.com/ebooks/

Recruiting

Referrals

Every individual has a network.Every network has a sea of prospects

Recruiting

Membership Lists

Recruiting

Walk In

How to ApplyEmail

Online Application

General Inquiry form

Fax Mobile

Interviewing

Phone Screen

Recruiting

Interviewing

Reject / Hire

Recruiting

Due Diligence

Closing

Recruitment & Retention That Works

Hire The Right People Into The Right Positions

Welcome Employees

To Company

Provide Job Specific Training

Offer Ongoing Training

Opportunities

Provide & Receive Feedback

Take Care

of Your Employees

Recruitment

Retention

Development

It’s A Process

Welcoming Employees To Your Company

Memorable First Days

“People will forget what you said, people will forget what you did, but people will

never forget how you made them feel.”

Maya Angelou

Welcome Employees To Your Company

New Employee Orientation

Help Them Feel Comfortable In Their New Environment

Practical Pointers:

Tour of the Facility

Bottom Line:Retention Begins On An Employee’s First Day. Make It Memorable!

Connect With Them

Provide Job Specific Training

Have a Plan

Provide Tools To Do The Job

Set Clear Expectations

Have Training Plans For Different Positions Throughout Your Company

Provide Training To Do The Job

Provide Continued Support To Do The Job

Provide Job Specific Training

"Tell me and I forget. Teach me and I remember. Involve me and I learn."

Benjamin Franklin

Confused or Confident

Daily Processes & Procedures

Safety

Equipment & Vehicle Maintenance

Subject Matter Experts

Customer Service

Hazard AwarenessJob Site Set Up

Completing Paperwork

OSHA Compliance

Technical SkillsPPE

Customer Service

Offer Ongoing Training Opportunities

Practical Pointers:Subject Matter

Experts

Shadowing Experiences

Consultants or Experts

Learning or Resource Library

Peer To Peer Learning

Magazine or Articles

Resource List by Topic

Membership, Licensure, and Certification Information

Books

Retention That Works

Feedback Matters

I have

some

goals I’d

like to

achieve!

Recruitment & Retention That Works

Involve Their

Families

Paid Time Off

401K Match

Medical Benefits

Long Term

Disability

Dental Benefits

Short Term

Disability

Birthday Paid Off

Holiday Party

Flexible Schedule

PayFlex

Discounted Services

Celebrate Success

Recognition

Company Picnic

Tuition Reimbursement

Review Process

Provide Training

Know Your Employees & Take Care of Them

Recruitment & Retention That Works

Hire The Right People Into The Right Positions

Welcome Employees

To Company

Provide Job Specific Training

Offer Ongoing Training

Opportunities

Provide & Receive Feedback

Take Care

of Your Employees

Recruitment

Retention

Development

It’s A Process

Recruitment & Retention That Works

QuestionsBrock’s

Contact

Angela’s

Contact

Brock McRea303.306.3115

bmcrea@myswingle.com

Angela Talocco303.369.1380

atalocco@myswingle.com

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