how to build a recruitment and retention program that works

31
INTRODUCTON Angela Talocco Employee Training & Development Specialist Brock McRea Recruiter

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Brock McRea and Angela Talocco from Swingle Lawn Tree & Landscape Care in Denver outline how landscapers can build employee recruitment and retention programs that work.

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Page 1: How to build a recruitment and retention program that works

INTRODUCTON

Angela Talocco Employee Training & Development Specialist

Brock McReaRecruiter

Page 2: How to build a recruitment and retention program that works

Agenda

Page 3: How to build a recruitment and retention program that works

Recruitment

What is Recruitment ?

Refers to the overall process of attracting, selecting and appointing suitable candidates for jobs within an organization, either permanent or temporary.

Page 4: How to build a recruitment and retention program that works

Knowing Your Needs

People Meetings

Recruiting

Page 5: How to build a recruitment and retention program that works

Knowing Your Needs

Recruiting

Market Compensation

Page 6: How to build a recruitment and retention program that works

Knowing Your Needs

Recruiting

Job Descriptions

Page 7: How to build a recruitment and retention program that works

Job Posting ContentRecruiting

Page 8: How to build a recruitment and retention program that works

Recruiting

Job Posting Poor Example

Page 9: How to build a recruitment and retention program that works

Recruiting

Job Posting Good Example

Page 10: How to build a recruitment and retention program that works

Job Boards / Advertising

Recruiting

www.landcarenetwork.org www.hortjobs.com www.tcia.org

Page 11: How to build a recruitment and retention program that works

Recruiting

Page 12: How to build a recruitment and retention program that works

Recruiting

Academic Relationships

Page 13: How to build a recruitment and retention program that works

Networking

Recruiting

We are always looking to add

talent to our team. Who Do you

work For?

You should go talk to that guy, They are hiring!

Here is my card, once I receive your

resume I will follow up with you

.

Can I get your Card? I’d like

to send you myResume.

I’ve heard great things

about you guys

Page 14: How to build a recruitment and retention program that works

Recruiting

Social Media

Page 15: How to build a recruitment and retention program that works

Recruiting

Employer Brand

http://employers.glassdoor.com/ebooks/

Page 16: How to build a recruitment and retention program that works

Recruiting

Referrals

Every individual has a network.Every network has a sea of prospects

Page 17: How to build a recruitment and retention program that works

Recruiting

Membership Lists

Page 18: How to build a recruitment and retention program that works

Recruiting

Walk In

How to ApplyEmail

Online Application

General Inquiry form

Fax Mobile

Page 19: How to build a recruitment and retention program that works

Interviewing

Phone Screen

Recruiting

Interviewing

Reject / Hire

Page 20: How to build a recruitment and retention program that works

Recruiting

Due Diligence

Page 21: How to build a recruitment and retention program that works

Closing

Page 22: How to build a recruitment and retention program that works

Recruitment & Retention That Works

Hire The Right People Into The Right Positions

Welcome Employees

To Company

Provide Job Specific Training

Offer Ongoing Training

Opportunities

Provide & Receive Feedback

Take Care

of Your Employees

Recruitment

Retention

Development

It’s A Process

Page 23: How to build a recruitment and retention program that works

Welcoming Employees To Your Company

Memorable First Days

“People will forget what you said, people will forget what you did, but people will

never forget how you made them feel.”

Maya Angelou

Page 24: How to build a recruitment and retention program that works

Welcome Employees To Your Company

New Employee Orientation

Help Them Feel Comfortable In Their New Environment

Practical Pointers:

Tour of the Facility

Bottom Line:Retention Begins On An Employee’s First Day. Make It Memorable!

Connect With Them

Page 25: How to build a recruitment and retention program that works

Provide Job Specific Training

Have a Plan

Provide Tools To Do The Job

Set Clear Expectations

Have Training Plans For Different Positions Throughout Your Company

Provide Training To Do The Job

Provide Continued Support To Do The Job

Page 26: How to build a recruitment and retention program that works

Provide Job Specific Training

"Tell me and I forget. Teach me and I remember. Involve me and I learn."

Benjamin Franklin

Confused or Confident

Daily Processes & Procedures

Safety

Equipment & Vehicle Maintenance

Subject Matter Experts

Customer Service

Hazard AwarenessJob Site Set Up

Completing Paperwork

OSHA Compliance

Technical SkillsPPE

Customer Service

Page 27: How to build a recruitment and retention program that works

Offer Ongoing Training Opportunities

Practical Pointers:Subject Matter

Experts

Shadowing Experiences

Consultants or Experts

Learning or Resource Library

Peer To Peer Learning

Magazine or Articles

Resource List by Topic

Membership, Licensure, and Certification Information

Books

Page 28: How to build a recruitment and retention program that works

Retention That Works

Feedback Matters

I have

some

goals I’d

like to

achieve!

Page 29: How to build a recruitment and retention program that works

Recruitment & Retention That Works

Involve Their

Families

Paid Time Off

401K Match

Medical Benefits

Long Term

Disability

Dental Benefits

Short Term

Disability

Birthday Paid Off

Holiday Party

Flexible Schedule

PayFlex

Discounted Services

Celebrate Success

Recognition

Company Picnic

Tuition Reimbursement

Review Process

Provide Training

Know Your Employees & Take Care of Them

Page 30: How to build a recruitment and retention program that works

Recruitment & Retention That Works

Hire The Right People Into The Right Positions

Welcome Employees

To Company

Provide Job Specific Training

Offer Ongoing Training

Opportunities

Provide & Receive Feedback

Take Care

of Your Employees

Recruitment

Retention

Development

It’s A Process

Page 31: How to build a recruitment and retention program that works

Recruitment & Retention That Works

QuestionsBrock’s

Contact

Angela’s

Contact

Brock McRea303.306.3115

[email protected]

Angela Talocco303.369.1380

[email protected]