high stakes communication: interviewing for a job

1

High Stakes Communication:Interviewing for a Job

2

Successful Interviewees

Analyze situation & audience

Organize knowledge and experience

Convey confidence

Handle questions

Reduce anxiety www.city.pittsburgh.pa.us/ ed/jobs.html

3

Analyze Situation and Audience

4

Analyze Interview Situation Where? When? How many interviews? With whom? Other expectations?

Give job talk Take tests

www.quantumwave.com/images/interview.jpg

5

Research the Employer

Mission

Organizational structure and culture

Clients, dept. faculty, students

Products, research foci, services

Size and location

Financial standing

6

Sources of Information

Career services

Web sites

Advisors, peers, employees

Annual report

Promotional materials

Periodicals

7

Organize Knowledge and Experience

8

Know Yourself List adjectives that describe yourself

Create table of job satisfaction factors

Rank personal values

Analyze past work experiences

Assess strengths & weaknesses

List life & career goals

Stay aware of current events http://www.resumetapebook.com/i/tn_interview_jpeg.jpg

9

Know Your Work Experience

Assemble and review job portfolio

Review notes on employer

Match your qualifications to their needs

Formulate questions to ask

http://uk.dk.com/static/cs/uk/11/features/whatnext/images/interview.jpg

10

Get Organized! Greeting

Small talk

Confident, Can-Do stmt

Strategy

Deliver topic sentences

Provide concrete examples

Organize for conciseness

Adapt to audience

Closing (memorize)

Summarize qualifications

Reinforce interest in position

www.nebhworker.org/images/organize.gif

Apply New Knowledge

Respond to the interview prompts on the next 4 slides.

12

Tell me a little bit about yourself.

13

What are your most significant

accomplishments?

14

What are your strengths and weaknesses?

15

Describe your research.

16

Convey Confidence

Posture

Gestures

Eye contact

Voice quality

Dresshttp://a.abcnews.com/media/US/images/pd_job_interview_030812_nv.jpg

17

Handle Questions

Do:

LISTEN

Paraphrase/clarify

Engage and elaborate

Monitor body language

Don’t:

Exaggerate qualifications

Give yes/no responses

Criticize previous employer

18

Reduce Anxiety

Physical signs Sweat

Hands shake

Voice cracks

Psychological signs Blank out

Babble

http://gradschool.rgp.ufl.edu/images/handbook/Job-interview-door.gif

19

Success without Stress

Eliminate negativity

www.owlnet.rice.edu/~cainproj/ news/october99/october.html

20

Negative Talk Positive Talk

--- I’m freaking out! I’m going to blow this.

++ I’m prepared. This could lead to a great opportunity.

--- He/she thinks I’m an idiot.

++ The interviewer is on my side. He/she needs me to fill important role in org.

21

Success without Stress

Breathe

www.owlnet.rice.edu/~cainproj/ news/october99/october.html

22

Breathing Exercise

Relax shoulders, neck, and jaw

Place fingertips on diaphragm

Inhale slowly and silently count to 5

Hold 3 seconds

Exhale while counting to 5

Repeat sequence for 5 minutes

23

Success without Stress

Eliminate negativity

Breathe

Eat

Sleep

Avoid caffeine

www.owlnet.rice.edu/~cainproj/ news/october99/october.html

24

Practice!

Practice answering questions out loud

Mock interview w/ different people

Get videotaped

Keep a journal about interview experiences to aid future preparation

stress

perf

orm

ance