effective leadership communication · 2020-01-02 · effective leadership communication kimberly...
Post on 03-Aug-2020
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Effective Leadership Communication
Kimberly Pace Professor for the Practice of Management
Owen Graduate School of Management Vanderbilt University
CEO, Executive AURA www.executiveaura.com
kimberly@executiveaura.com
Communication Model
Sender Encoding
Feedback
Source: Wilbur Schramm
Sender’s frame of reference Receiver’s frame of reference
Shared frames of reference
Message Receiver Decoding
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