customer survey-13thmay_avoice

Tags:

Post on 11-Nov-2014

267 Views

Category:

Education

0 Downloads

Preview:

Click to see full reader

DESCRIPTION

 

TRANSCRIPT

AVoicecustomer survey

Sunday, May 13, 12

60%

40%

FemaleMale

33%

67%

YesNo

GenderSmart phone

owner

Sunday, May 13, 12

0 7.5 15 22.5 30

20 & below 20-2525-30 30-4040-50 50+

0 10 20 30 40

house wife Studentunemplyed working person

Age Status

4Sunday, May 13, 12

0 10 20 30 40

5 or less 10 20More

0 10 20 30 40

5 or less 10 20More

10+ Minutes outgoing calls

3 Minutes outgoing calls

Sunday, May 13, 12

0 5 10 15 20

5 or less 1020 More

0 7.5 15 22.5 30

less than 3 less than 5less than 10 more

Daily outgoing calls Minutes per call

Sunday, May 13, 12

0 3.75 7.5 11.25 150 7.5 15 22.5 30

none 50%100% business callsfriends/family

less than 3 3-5less than 10 more than 10

unanswered outgoing calls

unanswered outgoing call-call

back

Sunday, May 13, 12

0 5 10 15 20

3 beeps 1-2 beepsall the way 15 sec

0 7.5 15 22.5 30

less than 3 less than 5more none

Daily incoming missed calls

5

waiting time

Sunday, May 13, 12

0 7.5 15 22.5 30

friends business outgoingbusiness incoming family

Major outgoing calls

Sunday, May 13, 12

0 3.75 7.5 11.25 15

nearby brunches sales/discountsblock buster movies cd albumslocal events/concerts weekend activitiesmusic from own library none/just to listen to beep

Interesting services on beep time

Sunday, May 13, 12

40%

60%

Yes, definitely Not at all

Listen to 15 second ad o get a 3 minutes free call

Sunday, May 13, 12

0 7.5 15 22.5 30

Yes, definitely Not at allMaybe Connect to my facebookI dont know how these things work

customization profile & interests on our website to

Sunday, May 13, 12

44%

14%

42%

Yes, definitely Not at allMaybe

If ad is interesting dial “1” to get more details

Sunday, May 13, 12

56%

9%

35%

Yes, definitely Not at allMaybe

recommending this service to friends/family

Sunday, May 13, 12

top related