capital v, inc. your bpm experts

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Your Experts for all Business Process Management Needs

CHAOS

How can I fix this?

HELP!

Assemble a Team

IT Director Summer InternSystemsAdmin

Business

Analyst

THE PLAN Team GOALS!Please

Maintain Your

Current Duties

Create New Processes

Look for Gaps, Errors & Issues

Update Existing Processes

Let’sBLUE SKYThis!

APPROACHI’ll use

Six Sigmafor this!

I’ll write

some Business

Requirements

Shouldn’t we

start by building

synergy?

I’ll startwhite-boardingprocesses

DIVIDE &CONQUER

Let’s bring our ‘A game’ and think outside the box. We’ll circle back in 2 weeks to touch

base… ?

With no consolidation of methodology or medium, the team plays to their

individual strengths.

SHOW & SHARE This seems

incomplete…Where did you get

your data? Did you include data from

all the SOP Documents?What about the

Visio Diagrams outside the server room?

OH! And the whiteboard

in Sally’s office? …Yeah,

definitely incomplete!

Mixed Methods

SHOW & SHARE

Can you send me a report

that shows every touch point with the

legacy portal?

Take a picture and email it to HR for

approval.

What will this look like after they

decommission the legacy portal?

How do we make changes to this?

Sally has the same processon her whiteboard….but it looks different.

The Problem of the Whiteboard and

Other Mixed Media

SHOW & SHARE

Why isn’t the Entity glossary included in

this? Won’t the developers need that?

Your SOP does not match the process on

the whiteboard OR the process on

Sally’s whiteboard.

Did you use the current

Standards & Practices for the formatting?

How do we make changes to this? We are going to have to

rewrite this.

I spent the last 2 weeks writing these

from scratch!

Inconsistent Deliverables

CONSOLODATION

Send the intern for coffee and Donuts.

We are going to be here a while

sorting all this out!

SOLUTION?

Solutions are based on data from multiple sources collected in ad-hoc fashion.

IMPLEMENTAIONHR says the new

systemactually takes longer!

The sales team needed

this to work on their phones and tablets!The new system still

relies on the legacy portal…

…Too late!We already delivered!

The Sys Admin says the legacy portal is

about to be decommissioned!

SHELFWARE

The results are incomplete at best. They are also unmeasurable, unreliable, inconsistent, and

unrealistic. As static outputs, they are shelved as

useless.

CHAOS

How did I get BACK to this point? How can I fix this FOR REAL?

GET THE PICTURECapital V can help you realize a better world for your business processes by providing

your organization with a dynamic and complete picture of your actual business.

MethodologyOur tried and true methodology

leads to consistent and repeatable results with a clear and concise message.

COLLABORATEUnlike other firms, we won’t tell you how to

conduct your business, rather we collaborate

with your people to validate needs and develop

solutions.

DYNAMICThe same models you built yesterday can be

used for multiple purposes and tomorrow’s

projects.

BusinessDocuments

ReportsWho is Responsible for What ActivitiesWhat Information Is CreatedWhat Systems Are UsedWhere Activities OccurCosting MatrixActivity & Entity GlossaryYour Data, Your Way

One Model to Rule Them All

IMPROVEThe outputs of our work can be used to make

informed decisions based on actual data from

your business users and to test and implement

new processes.

ACTIONABLECapital V offers BPM consulting, training, and

software solutions to address all of your needs

within Business Process Modeling. We model

for process improvement, consolidation,

compliance, or any guided deliverable

therein…to include BRDs, SOPs, and so much

more.

WHAT NEXT?Ask a Question

Request a Demo

Let Us Do a Proof of Concept

Scope a Project with UsInfo@cap-v.com720.583.6450

7000 S. Yosemite St. Suite 155Centennial, CO 80112

cap-v.com

SO, WHY US?We’re Niche and Have Perfected BPM.

It’s a Small World, Customer Satisfaction is the Key to Our Success.

We Deliver Measurable Business Value.

Info@cap-v.com720.583.6450

7000 S. Yosemite St. Suite 155Centennial, CO 80112

cap-v.com

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