capital v, inc. your bpm experts
TRANSCRIPT
Your Experts for all Business Process Management Needs
CHAOS
How can I fix this?
HELP!
Assemble a Team
IT Director Summer InternSystemsAdmin
Business
Analyst
THE PLAN Team GOALS!Please
Maintain Your
Current Duties
Create New Processes
Look for Gaps, Errors & Issues
Update Existing Processes
Let’sBLUE SKYThis!
APPROACHI’ll use
Six Sigmafor this!
I’ll write
some Business
Requirements
Shouldn’t we
start by building
synergy?
I’ll startwhite-boardingprocesses
DIVIDE &CONQUER
Let’s bring our ‘A game’ and think outside the box. We’ll circle back in 2 weeks to touch
base… ?
With no consolidation of methodology or medium, the team plays to their
individual strengths.
SHOW & SHARE This seems
incomplete…Where did you get
your data? Did you include data from
all the SOP Documents?What about the
Visio Diagrams outside the server room?
OH! And the whiteboard
in Sally’s office? …Yeah,
definitely incomplete!
Mixed Methods
SHOW & SHARE
Can you send me a report
that shows every touch point with the
legacy portal?
Take a picture and email it to HR for
approval.
What will this look like after they
decommission the legacy portal?
How do we make changes to this?
Sally has the same processon her whiteboard….but it looks different.
The Problem of the Whiteboard and
Other Mixed Media
SHOW & SHARE
Why isn’t the Entity glossary included in
this? Won’t the developers need that?
Your SOP does not match the process on
the whiteboard OR the process on
Sally’s whiteboard.
Did you use the current
Standards & Practices for the formatting?
How do we make changes to this? We are going to have to
rewrite this.
I spent the last 2 weeks writing these
from scratch!
Inconsistent Deliverables
CONSOLODATION
Send the intern for coffee and Donuts.
We are going to be here a while
sorting all this out!
SOLUTION?
Solutions are based on data from multiple sources collected in ad-hoc fashion.
IMPLEMENTAIONHR says the new
systemactually takes longer!
The sales team needed
this to work on their phones and tablets!The new system still
relies on the legacy portal…
…Too late!We already delivered!
The Sys Admin says the legacy portal is
about to be decommissioned!
SHELFWARE
The results are incomplete at best. They are also unmeasurable, unreliable, inconsistent, and
unrealistic. As static outputs, they are shelved as
useless.
CHAOS
How did I get BACK to this point? How can I fix this FOR REAL?
GET THE PICTURECapital V can help you realize a better world for your business processes by providing
your organization with a dynamic and complete picture of your actual business.
MethodologyOur tried and true methodology
leads to consistent and repeatable results with a clear and concise message.
COLLABORATEUnlike other firms, we won’t tell you how to
conduct your business, rather we collaborate
with your people to validate needs and develop
solutions.
DYNAMICThe same models you built yesterday can be
used for multiple purposes and tomorrow’s
projects.
BusinessDocuments
ReportsWho is Responsible for What ActivitiesWhat Information Is CreatedWhat Systems Are UsedWhere Activities OccurCosting MatrixActivity & Entity GlossaryYour Data, Your Way
One Model to Rule Them All
IMPROVEThe outputs of our work can be used to make
informed decisions based on actual data from
your business users and to test and implement
new processes.
ACTIONABLECapital V offers BPM consulting, training, and
software solutions to address all of your needs
within Business Process Modeling. We model
for process improvement, consolidation,
compliance, or any guided deliverable
therein…to include BRDs, SOPs, and so much
more.
WHAT NEXT?Ask a Question
Request a Demo
Let Us Do a Proof of Concept
Scope a Project with [email protected]
7000 S. Yosemite St. Suite 155Centennial, CO 80112
cap-v.com
SO, WHY US?We’re Niche and Have Perfected BPM.
It’s a Small World, Customer Satisfaction is the Key to Our Success.
We Deliver Measurable Business Value.
7000 S. Yosemite St. Suite 155Centennial, CO 80112
cap-v.com