by: noreen galvin, rgn, dipn, dip hm, bsc(hons) - cuh.hse.ie · objectives minimise interruptions...

By: Noreen Galvin, RGN, DipN, Dip HM, BSC(Hons)

Patient Status at a Glance ( PSAG)

What is it ?

PSAG ( white Boards)- provides guidance on developing visual patient information strategies or tools which increase communication, patient experience and patient flow

The PSAG board is used to display relevant patient info ( using coded agreed symbols and considering confidentiality).....such as consultant & nurse looking after pt./ has physio seen the pt. Etc..

This reduces the need for others to interrupt you !

Aim:

To improve the patient journey, maximise efficiency and capacity.

Objectives Minimise interruptions for nurses

Buy in from MDT et al ... ie Nurse, Dr, OT, Physio, Porter

Patient status at a glance

Clear plan for each patient / progress of interventions

Easy / quick communication tool

Thus releasing time to care for the patient

Plan :- Identify working group

- Ward CNM’s, - ADON rep, -registrar, -General Mgr-(Damian chair) -Project Mgr – ( Noreen) -( other AHP’s once board designed, ie physio, OT, porter ) Source sample board/s - procurement Develop SOP

What Board will look like

Examples

Quality is a journey

Not a destination

Demand V Capacity

Q & A