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Noreen IlyasAirPort RoadMurashid Fujairah U.A.E0097152943233200971507109790

Objectives

Seeking a challenging position in a progressive organization with an aim to contribute positively towardsThe objectives of the organization to the best of my capabilities and to assist an organization in achievingIts goals while seeking long term career with optimum growth.

Professional Qualification

Comsats Institute of Information and Technology Lahore, Pakistan Masters in Business Administration (HRM) 2012

Govt MAO College Lahore PakistanB.Com1st Division 2009

Board of Intermediate and secondary Education Lahore Intermediate in Computer Sciences 20072nd Division

Board of Intermediate and secondary Education Lahore Matric 20051st Division

Employment HistoryJanuary 2014 to till dateCheckin Technology (pvt) Ltd.Sales Executive

Attract potential customers by answering product and service questions; suggesting information about other products and services for upselling. Resolves product or service problems by solving the customer's complaint; Determining the cause of the problem; selecting and explaining the best solution to solve the problem ; expediting correction or adjustment; following up to ensure resolution. Improve the overall customer Relationship With the organization. Recording Sales Invoices and Preparing sale Reports for management. Any Other Task Assigned by the Sales Manager. Manage the filing, storage and security of documents

Pizza Hut (Main branch DHA)July 2012 to December 2012 (6 months) Trainee Manager Operation

Responsible for maintain the Production level according to the targeted demand. Strictly follow the policies of organization like issuance of inventory on FIFO basis. Ensure maximum level of customer satisfaction and maintaining the overall quality of services. Liaising with branch manager and coordinating branch activities with staff. Any other task assign by branch manager.

Habib Bank Limited.July 2009 to September 2009 (3 months)Internee

Working as a Team memberTo make pay orders, bank drafts etc.Fund transfersDelivery of Cheque BooksAnswering customer's enquiriesCo-ordination with teller and operations manager and other branchesPreparing daily reportsPerforming Cash transactions as a tellerDoing Clearing ProceduresEnsuring timely and quick services to customers

Special Skills and certificates

Certificate of participation from institute of retail studies (IRS) workshop on selling skills and customer services. Work as a volunteer in Shaukat Khanum cancer hospital & research Centre. An Active member of Clean & Green (CIIT) organization for environmental protection. Training certificates of Ticket reservation software (GDS) from Amadeus & Abacus. Work as a CSR (Customer Services Representative) in Call Center for Three years

Computer Skills and certificates

Certificate in computerized accounting (Peachtree, Quick book, sage) MS word, power point, Excel. Web surfing, Browsing, Emails

Languages

English, Urdu, Hindi

Personal

Fathers Name: Mazhar IqbalEmail id : getnoreenmazhar@gmail.comDate of birth : 01, November 1988 Place of Birth : LahoreReligion :IslamCNIC : 35201-3431511-0Domicile : PunjabMarital Status : Married