2016 tsae tech talks - it is everyone's business

IT Is Everyone’s BusinessTREVOR S. MITCHELL, CAEDIR EC TO R O F M E M B E RSH IP & STR AT EGYA M E RI CA N M E N SA

Introduction 10 Years in Association Management Strong involvement within industry Been on both sides IT and Other Functions

Overview1. IT Evolution2. IT in Associations3. Your Role within IT

Challenges You Have with IT?

IT Evolution

Role of IT

What IT Actually Does

IT Department Functions

Evolution of IT Roles IT Guy System Administrator Computer Engineer Developer IT Director CIO

IT Connected to Strategy

IT in Associations

Our World AMS LMS

Social Media Single Sign on

Online Community

Apps

Collaborative SpacesEmail SolutionsCloud Computing24 accessRemote workersTablets

Historically

ITBusiness

Operations

Today Business Operations

IT Business Operations

Your Role within IT

InfrastructureServers/operating systems, internet connectivity, related items

Data ManagementDatabase(s) and their interaction with other key systems

Online PresenceWeb (including social and mobile)

Technology Management/GovernanceHow an organization administers their technology tools

Areas of Focus

Questions to Consider Who makes new system decisions? Who owns the system once it’s purchased? Who is responsible for training? Who is responsible for identifying upgrades?

How You Fit In Understand what Your Role is in the Equation Work in conjunction and collaboration with IT IT Systems Support Strategy

Put Yourself In Their Seat

Final ThoughtsFocus on collaboration rather than ownershipStrategy always drives technology needsYour role is essential to achieve success

Trevor S. Mitchell, CAEDirector of Membership & StrategyAmerican Mensatrevormitchellcae@gmail.com@trevm22www.trevormitchellcae.com