2016 tsae tech talks - it is everyone's business
TRANSCRIPT
IT Is Everyone’s BusinessTREVOR S. MITCHELL, CAEDIR EC TO R O F M E M B E RSH IP & STR AT EGYA M E RI CA N M E N SA
Introduction 10 Years in Association Management Strong involvement within industry Been on both sides IT and Other Functions
Overview1. IT Evolution2. IT in Associations3. Your Role within IT
Challenges You Have with IT?
IT Evolution
Role of IT
What IT Actually Does
IT Department Functions
Evolution of IT Roles IT Guy System Administrator Computer Engineer Developer IT Director CIO
IT Connected to Strategy
IT in Associations
Our World AMS LMS
Social Media Single Sign on
Online Community
Apps
Collaborative SpacesEmail SolutionsCloud Computing24 accessRemote workersTablets
Historically
ITBusiness
Operations
Today Business Operations
IT Business Operations
Your Role within IT
InfrastructureServers/operating systems, internet connectivity, related items
Data ManagementDatabase(s) and their interaction with other key systems
Online PresenceWeb (including social and mobile)
Technology Management/GovernanceHow an organization administers their technology tools
Areas of Focus
Questions to Consider Who makes new system decisions? Who owns the system once it’s purchased? Who is responsible for training? Who is responsible for identifying upgrades?
How You Fit In Understand what Your Role is in the Equation Work in conjunction and collaboration with IT IT Systems Support Strategy
Put Yourself In Their Seat
Final ThoughtsFocus on collaboration rather than ownershipStrategy always drives technology needsYour role is essential to achieve success
Trevor S. Mitchell, CAEDirector of Membership & StrategyAmerican [email protected]@trevm22www.trevormitchellcae.com