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Page 1: Ambulance Job Description

JOB DESCRIPTION

POST: Ambulance Care Attendant/Neo-Natal & Paediatric Retrieval

Service

REPORTS TO: Station Supervisor/PCS Supervisor

RESPONSIBLE TO: Station Officer/PCS Manager

LOCATION: All Divisions

JOB SUMMARY

The post holder will be responsible for the care and safe

transportation of patients, most of which will be neo-natal and

paediatric. He/she will carry out those responsibilities in a reliable

and professional manner whilst adhering to the policies and

standards inherent within NIAS HSC Trust.

Main Duties and Responsibilities

To care for patients in a professional and empathetic manner whilst transporting them

to and from their homes and/or treatment centre, as trained by NIAS tutors and

certified under Institute of Healthcare Development (IHCD) or BTEC Ambulance Care

Attendant programmes. This will include:-

1. To maintain an appropriate level of care for patients whilst transporting them,

ensuring that the patient is treated in an understanding and empathetic manner

as per procedure.

2. To administer first aid, oxygen therapy and provide appropriate care to patients

with injuries and illnesses.

3. To provide first aid treatment at the scene of emergency situations prior to the

arrival of the emergency services, and assisting at major incidents.

4. To utilize lifting and handling techniques and equipment such as wheelchairs,

stretchers, baby pods and incubators, whilst ensuring patients are comfortable

and are treated with respect and dignity at all times.

5. To drive in a safe and smooth manner in accordance with local traffic

regulations and ambulance driving training programmes, whilst considering

patients comfort and safety.

6. To prepare journey plans, ensuring the most economical use of journey times.

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7. To maintain radio contact with Ambulance Control as per procedure.

8. To maintain and clean ambulance vehicles as required, ensuring that the

vehicle is in a legal and roadworthy condition and adequate supplies of clinical

equipment and consumables are available.

9. To ensure timely and accurate record keeping and completion of report forms

as required.

10. To liaise with other professional services and agencies whilst ensuring continuity

of patient care and promoting the image of the Trust.

11. To adhere to relevant Codes of Conduct as specified for the job role.

12. To attend all training courses NIAS may deem necessary for staff and/or

organisational development.

13. To participate as a team member within the Patient Care Service.

14. To ensure confidentiality is adhered to on behalf of patients, colleagues and

others with whom you come into contact with.

General

1. To ensure that statutory regulations and Trust policies and procedures are

implemented and adhered to at all times.

2. To take part in staff development programmes and annual development reviews

and/or undertake further training if and when required.

3. To act at all times in a manner consistent with legislation, policy and procedures

in respect of Equality and Diversity.

4. To work to the mission and values of the Trust and display high standards of

integrity and professionalism towards clients and colleagues.

5. To continuously develop and update own knowledge and skills within the job

role and contribute to setting own work objectives.

6. To undertake any other duties relevant to the post as may be assigned from time

to time which are consistent with the responsibilities of the Band.

The duties outlined in this job description serve as a guide to the current and major responsibilities of

the post. The duties and obligations associated with the job will inevitably vary and develop and the job description will be reviewed on a regular basis. Changes will be subject to consultation with the

job-holder.

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PERSONNEL SPECIFICATION

POST: Ambulance Care Attendant/Neo-Natal & Paediatric Retrieval

Service

BAND: 3

REPORTS TO: Station Supervisor/PCS Supervisor

RESPONSIBLE TO: Station Officer/PCS Manager

APPLICANTS MUST CLEARLY DEMONSTRATE IN THE APPLICATION FORM HOW THEY MEET THE UNDERNOTED CRITERIA. ONLY

INFORMATION CONTAINED IN THE APPLICATION FORM WILL BE CONSIDERED AT SHORTLISTING

ESSENTIAL CRITERIA

1. Must have successfully passed the NIAS internal ACA training programme or

equivalent*

2. Must hold BTEC (formerly IHCD) Module B Ambulance Driving Award and be in a

position to utilise this qualification at all times.”

3. Possess excellent communication and interpersonal skills in order to work

effectively with clients and colleagues at all levels, both internally and externally

4. Demonstrate ability to work as a member of a team and on own initiative

5. Demonstrate ability to prioritise workload and to work to tight timescales

DESIRABLE CRITERIA

1. Hold Category C1 on Driving Licence (a maximum of 3 penalty points will be

considered).

2. Hold BTEC (formerly IHCD) Module C Advanced Ambulance Driving Award (or

equivalent) and be in a position to utilise this qualification at all times.

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NOTES

1. The main function of this role is to operate the Neo-Natal & Paediatric Retrieval

Service based at Broadway Ambulance Station. This involves the requirement to

drive an ambulance vehicle under Category C1 Driving Licence conditions, and

under BTEC (formerly IHCD) Module C advanced ambulance driving

programme conditions. Those who are successful at interview who do not

currently possess Category C1 Driving Licence and/or have not successfully

undertaken BTEC (formerly) Module C advanced driving programme will be

facilitated by NIAS to undertake one or both of these elements, as required.

Confirmation in post will be dependent on successful achievement of both

elements. *Applicants who are unsuccessful in one or both of these elements will

retain their current position within the Trust.

2. *Equivalent qualification relates to current NIAS staff who undertook in-house

training in Ambulance Care Assistant duties prior to the introduction of formal

IHCD awards.

3. The Trust will consider Recognition of Prior Learning (RPL) for those staff holding

IHCD Modules D, E & F who may wish to apply

APPLICANTS WITH EDUCATIONAL QUALIFICATIONS WHICH ARE EQUIVALENT TO THOSE ABOVE MAY APPLY. THE ADMISSIBILITY OF

THE QUALIFICATION WILL BE DETERMINED AT SHORTLISTING. THE TRUST RESERVES THE RIGHT TO DECIDE ON EQUIVALENCY

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RESPONSIBILITIES OF ALL NORTHERN IRELAND AMBULANCE SERVICE EMPLOYEES

Quality

The Northern Ireland Ambulance Service is committed to providing the highest possible

quality of service to patients and the community. Members of staff of the Trust are expected,

at all times, to provide a caring service and to treat those with whom they come into contact

in a courteous and respectful manner.

Health and Safety

You have the responsibility to make yourself aware of, and to conform to, the Trust’s Health

and Safety Policy and other Health and Safety Policies applicable to your workplace and all

relevant statutory provisions, including codes of Practice and Guidance.

Action on Smoking Policy

All employees must comply with the Trust’s ‘Action on Smoking Policy’.

Equality Schemes

All employees must adhere to the Trust’s Equality Scheme in accordance with Section 75 of

the Northern Ireland Act 1998 to promote equality of opportunity:-

- between persons of different religious belief, political opinion, racial group, age,

marital status, or sexual orientation;

- between men and women generally;

- between persons with a disability and persons without;

- between persons with dependants and persons without.

Applicants must comply with all other policies and procedures of the Trust.

Human Rights

All employees must support the Trust in complying with its obligations under Human Rights

legislation.

Records Management

The post holder has responsibility for the creation and maintenance of records in accordance

with Trust’s Records Management Policy, Freedom of Information Policy and Data Protection

Act 1998 Policy i.e if required to do so, obtain, process and or/use information held on a

computer in a fair and lawful way, to hold only for specified registered purposes and to use or

disclose the data only to authorised persons or organisations.