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AMANDA M. CAMPBELL Global Talent Management, Learning & Development Professional Specializing in: Talent Management Executive Consulting | Organizational, Career, Leader, Team & Management Development | Coaching & Mentoring +1.313.770.4079 [email protected] PROFESSIONAL HIGHLIGHTS ! Experienced Global Human Resource Development professional specialized in leadership, organizational, employee, team, and career development. ! Develop sustainable, cross-functional, global solutions that are benchmarked with high impact. ! Utilize all available resources to exceed expectations & achieve cost effective results. ! Develop creative strategies to align individual career aspirations & growth to support organizational mission, goals, cultures, and business needs. ! Manage conflict respectfully to ensure diverse perspectives are integrated and growth is maximized. ¤ ¤ ¤ ¤ Corporate College |US Country Mgr. GM Financial - International Operations (Detroit, MI) Founding Principal Career Tandem (Grosse Pointe Woods, MI) Talent Management Manager GM Financial - International Operations (Detroit, MI) PRESENT 2017 2016 2015 2013 2011 2009 2007 2005 2003 2001 1999 1997 ¤ ¤ ¤ Career Counselor Mercedes-Benz Financial Services (Farmington Hills, MI) Learning & Development Manager Daimler Chrysler Financial Services (Farmington Hills, MI) Credit Analyst Daimler Chrysler Financial Services (Troy, MI) ¤ ¤ ¤ SKILLS & EXPERTISE WORK EXPERIENCE ! TALENT MANAGEMENT MANAGER GM Financial - International Operations (IO) Create succession and talent mobility strategies for identified talent in a global matrix environment. Provide organizational development consulting services to all C-level executives and managers in a global matrix environment. Assess and identify high potential employees. Ensure robust development and retention plans are in place for high potential employees. Created a framework for Talent Steering Committee. ! GMF IO COLLEGE COUNTRY MANAGER GM Financial - International Operations Provided consulting services to all C-level executives, managers, and employees at global HQ. Forecast and manage training including budgeting for the US region. Lead global projects that develop leadership capabilities, global teams, and improved employee engagement. Managed and administered selection and development assessment centers. Analyzed development needs and identified solutions that maximized growth while leveraging resources. GLOBAL LEARNING PROJECT MANAGER Designed global coaching program for: VPs, Directors, and Senior Management. Designed, developed, and facilitated Career Management programs for global leaders and employees. Global Technical Skill Development. Managed & administered global selection and development assessment centers. Created global L&D marketing solutions. EDUCATION & QUALIFACTIONS ! Masters of Arts Degree- Counseling Oakland University - Rochester, MI ! Limited License Professional Counselor (LLPC) State of Michigan ! Executive Leadership Development Certificate Cornell University - Ithaca, NY ! Bachelor of Arts Degree - Psychology Oakland University - Rochester, MI ! Limited Licensed Professional Counselor (LLPC) State of Michigan ! Global Career Development Facilitator (GCDF) Distance Credentialed ! Certified Job & Career Transition Coach ! Certified Talent Selection Facilitator INTERNATIONAL EXPERIENCE

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Page 1: AMANDA M CAMPBELL RESUME CT January 2019 IGcareertandem.org/uploads/3/4/7/0/34706050/amanda_m... · Title: Microsoft Word - AMANDA M CAMPBELL RESUME CT January 2019 IG.docx Created

AMANDA M. CAMPBELL Global Talent Management, Learning & Development Professional Specializing in: Talent Management

Executive Consulting | Organizational, Career, Leader, Team & Management Development | Coaching & Mentoring

+1.313.770.4079

[email protected]

PROFESSIONAL HIGHLIGHTS ! Experienced Global Human Resource Development professional specialized in

leadership, organizational, employee, team, and career development.

! Develop sustainable, cross-functional, global solutions that are benchmarked with high impact.

! Utilize all available resources to exceed expectations & achieve cost effective results.

! Develop creative strategies to align individual career aspirations & growth to support organizational mission, goals, cultures, and business needs.

! Manage conflict respectfully to ensure diverse perspectives are integrated and growth is maximized.

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Corporate College |US Country Mgr. GM Financial - International Operations (Detroit, MI)

Founding Principal Career Tandem (Grosse Pointe Woods, MI)

Talent Management Manager GM Financial - International Operations (Detroit, MI)

PRESENT 2017 2016 2015 2013 2011 2009 2007 2005 2003 2001 1999 1997

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Career Counselor Mercedes-Benz Financial Services (Farmington Hills, MI)

Learning & Development Manager Daimler Chrysler Financial Services (Farmington Hills, MI)

Credit Analyst Daimler Chrysler Financial Services (Troy, MI)

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SKILLS & EXPERTISE

WORK EXPERIENCE ! TALENT MANAGEMENT MANAGER

GM Financial - International Operations (IO) Create succession and talent mobility strategies for identified talent in a global matrix environment. Provide organizational development consulting services to all C-level executives and managers in a global matrix environment. Assess and identify high potential employees. Ensure robust development and retention plans are in place for high potential employees. Created a framework for Talent Steering Committee.

! GMF IO COLLEGE COUNTRY MANAGER GM Financial - International Operations Provided consulting services to all C-level executives, managers, and employees at global HQ. Forecast and manage training including budgeting for the US region. Lead global projects that develop leadership capabilities, global teams, and improved employee engagement. Managed and administered selection and development assessment centers. Analyzed development needs and identified solutions that maximized growth while leveraging resources.

GLOBAL LEARNING PROJECT MANAGER • Designed global coaching program for:

VPs, Directors, and Senior Management. • Designed, developed, and facilitated

Career Management programs for global leaders and employees.

• Global Technical Skill Development. Managed & administered global selection and development assessment centers.

• Created global L&D marketing solutions.

EDUCATION & QUALIFACTIONS ! Masters of Arts Degree- Counseling

Oakland University - Rochester, MI

! Limited License Professional Counselor (LLPC) State of Michigan

! Executive Leadership Development Certificate Cornell University - Ithaca, NY

! Bachelor of Arts Degree - Psychology Oakland University - Rochester, MI

! Limited Licensed Professional Counselor (LLPC) State of Michigan

! Global Career Development Facilitator (GCDF) Distance Credentialed

! Certified Job & Career Transition Coach

! Certified Talent Selection Facilitator INTERNATIONAL EXPERIENCE

Page 2: AMANDA M CAMPBELL RESUME CT January 2019 IGcareertandem.org/uploads/3/4/7/0/34706050/amanda_m... · Title: Microsoft Word - AMANDA M CAMPBELL RESUME CT January 2019 IG.docx Created

AMANDA M. CAMPBELL Global Talent Management, Learning & Development Professional Specializing in: Talent Management

Executive Consulting | Organizational, Career, Leader, Team & Management Development | Coaching & Mentoring

+1.313.770.4079

[email protected]

¤ WORK EXPERIENCE continued

! FOUNDING PRINCIPAL Career Tandem Provide career counseling, performance improvement, coaching, and development consulting services.

! CAREER COUNSELOR Mercedes-Benz Financial Services Nominated by Human Resources VP to new strategic HRD position that developed talent, increased employee engagement, supported talent mobility while improving business results.

! LEARNING & DEVELOPMENT MANAGER Mercedes-Benz Financial Services Appointed to a created position that managed the L&D function in five states that hired and trained over 6,000 employees in a five-year period of time. Managed programs and ensured consistency in delivery. Designed and developed leadership and core business process

training, leveraged brand partner resources, managed a virtual staff of 22 learning consultants and quality coaches.

ACCOMPLISHMENTS

PERFORMANCE IMPROVEMENT & WORKFORCE DEVELOPMENT

µ Secured and managed a $600,000 State of Kansas training grant by collaboratively working with Senior Executives, Department of Labor officials, Economic Development Departments, Chambers of Commerce and colleges.

µ Managed a $500,000 Skills Development Grant in Michigan.

µ Created and managed tuition assistance program in compliance with State laws.

µ Managed the production of career exploration and recruiting videos.

µ Received the Award of Excellence for Instructional Communications by the International Society of Performance Improvement (ISPI).

LEADERSHIP DEVELOPMENT

µ Led and facilitated leadership, coaching and feedback courses for more than 1,000 employees, managers or executives.

µ Provided hands-on leadership and guidance for a virtual staff of up to 22 Learning Consultants or Quality Managers in multiple business sites utilizing $1,000,000 training and development budget.

µ Led the transformation of the Training Department from an administrative function into a key strategic business partner collaborating with senior management to drive business and performance improvement initiatives in the following departments: Deficiency Recovery, Remarketing, Imaging, Titles, Collections, Skip Tracing, and Customer Service.

µ Led and facilitated diversity and inclusion course resulting in receiving the Team President’s Award.

µ Developed more than 2,600 employees at a given time located in Kansas, Philadelphia, Dallas, Troy and Jacksonville through use of national training programs, enterprise-wide performance improvement processes or systems.

µ Led the implementation of Project Integration, a project that impacted the entire enterprise with system and process changes to all core functions.

CAREER COUNSELING AND COACHING

µ Led a virtual, global HRD team to design, develop and implement a career toolbox with 22 unique custom tools to help human resource professionals in over 40 countries to

offer career services for employees and managers.

µ Designed, developed and facilitated the Mercedes-Benz Financial Services (MBFS) Career Counseling Program to assist employees in establishing career and business goals along with developing plans to achieve their goals.

µ Administered, scored and interpreted career assessments, debriefed results, provided exploration guidance or offered educational resources, provided recommendations and feedback to assist with career planning.

µ Coached and instructed employees on career development tools and techniques including: resume critique, interview preparation, personal branding, cover letter writing, development planning, career exploration and networking.

µ Presented best practices of the MBFS Career Management program to career professionals in the field.

µ Led HRD and HR operational team in designing and hosting the first full-day MBFS Career Development Conference offered to 2,500 employees and managers nationally.

• PROJECT MANAGEMENT AND INSTRUCTIONAL DESIGN

µ Project Manager of largest enterprise training project preparing to on-board over 3,000 new hires in the field locations due to operational restructuring. Achieved on-time, within-budget completion of six web courses, participant guides and facilitator guides, and ensured the training staff was prepared to instruct over 3,000 employees. Training and development project budget was over $3,000,000.

µ Led the design and development, for the MBFS mentoring program that had over 350+ mentees and mentors from the US and Canada and has been running for over four years; facilitated sessions and trained facilitators to deliver program.

µ Designed and implemented New Leaders Program that developed new managers or employees who aspired to become managers.