ALOK SAXENAGurgaon, India

Cell: +91-987-111-8588, Email: thebestalok@hotmail.com, Linkedin: https://www.linkedin.com/in/alokthebest

A senior level executive with 15+ years of extensive experience in Cloud/PAAS, SW and HW Business for Go-To-Market Strategy, Business Operations, Sales Planning & Forecasting, Channel Management, Quota & Territory Deployment with a track record of creating high impact in tight timelines.

Operational Excellence & Core Competencies

― Focusing on Cloud/PAAS, SW and HW Business in India and helping the Sales Team in Cross Selling & Up Selling.― Sales Forecasting & Pipeline Management across India for Cloud/PaaS, SW & HW Business.― Extensive experience in Territory, Quota/Budget Planning & Deployment at Country, Regional Director and Rep Level

across India.― Various Sales Programs Management and execution at country level.― Specialized in building and executing startup projects (APAC & HQ Initiatives) by applying strategies, out-of-the box

thinking and creating impactful campaigns to achieve target outcomes.― Weekly, Monthly & Quarterly Presentations for Directors & VP for India & APAC Business Reviews.― Experienced in a matrix environment to align, integrate xLOB’s teams to drive sales planning, execution and Go-To-

Market (GTM) initiatives.― Providing operational excellence to the management team with actionable insight and solutions.― Identifying and prioritizing the revenue at risk and possible solutions for smooth closure.― A proven performer who brings practical experience on the table to sales along with other support departments for

business & revenue growth.

Professional Experience

Oracle India Pvt. Ltd., Gurgaon   May 2012 - Till Date

Senior Manager - Business Strategy, Planning & Operations, OFM India

Responsibilities -

― Managing Middleware Business across India with a span of 100+ sales team in Cloud/PaaS, SW & HW business.― Focus on Cloud/PaaS business along with Pipeline, Life Cycle, Closure & Adoption/Deployment for Metered &

Non-Metered Services.― Extensive experience in Quota/Budget planning and Deployment at Country, Regional Director and Sales rep Level

across India.― Extensive experience in Territory planning across India applying the Business Intelligence by Industry, Top revenue

generating customers, commercial patch for all the Industry Verticals. Identifying and addressing the white space accounts.

― Weekly forecast discussion and deal review with sales teams, regional directors, VP & APAC management team.― Pricing approval at VP level for middleware business in India.― Local rollout of various projects & GTM activities with Special focus on Cloud/PaaS business.― Weekly, Monthly & Quarterly Presentations for Directors & VP for India & APAC Business Reviews.

Oracle India Pvt. Ltd., Gurgaon   Oct 2008 – May 2012

Senior Manager – Channel Sales Operations, Alliances & Channels, India

Responsibilities -

― Responsible for all the Indirect Business of Oracle for Application, Technology, Middleware & Hardware BUs.― SPOC for local rollouts of various partner initiatives by HQ & GTM, e.g. POP, Remarketer, 1-Click, FUDA/VADA.― Delivered many presentations face to face and over Web to all the partners & distributors in India on Partner

Compliance and GTMs.― Pricing approvals for APAC countries at VP & SVP Level for all the indirect/channel businesses.― Identifying and prioritizing the revenue at risk and possible solutions for smooth closure quarter on quarter.― Extensive experience in Territory planning across India applying the Business Intelligence by Industry, Top revenue

generating customers, commercial patch for all the Industry Verticals. Identifying and addressing the white space accounts.

― Ensuring the pipeline hygiene while maintaining the pipeline health so that any given day pipeline is shown correctly in the system to the management team for all the Indirect Business across India.

― Managing partner collection/AR.

IBM India Pvt. Ltd., Bangaluru   Oct 2006 – Oct 2008

Operations Manager – Software Services India

Responsibilities -

― Resource planning and management for 45-50 highly technical team members― Program and Project management― Sales planning & forecast for India at APAC level― Managed revenue, P&L to have better GP%― Managed sales operations for the three LOBs e.g. consulting, education & support― Quota/Budget planning and allocation to the team― Weekly meeting with FA, CSO & AR teams― Weekly BRR calls with ASEAN management team

Microsoft India Pvt. Ltd., Gurgaon   Sep 2004 – Sep 2006

Senior Executive - Channel Operations Specialist (Payroll outsourced to TeamLease)

Responsibilities -

― Managed sales operations for SMB business – VL & COEM.― Managed successfully Discount Forwarding Process for India and New Markets.― Managed the royalty program for COEM business.― Managed the pan-India Distribution Relationships.― Issue Escalation and resolution through internal networks, Directors and Business Controller.― Managed partner rebate program.

Core BPO India Pvt. Ltd., Gurgaon 

Nov 2003 – Sep 2004

Assistant Manager – Operations

Responsibilities -

― Allocation of work-flow and responsibilities.― Guiding and mentoring the team.― Supervising and verifying work performed by team leaders/members― Ensuring client complaints are handled effectively. ― Monitoring processes on a regular basis and taking corrective action when required.

― Status reporting (Daily/Weekly) for the client. ― Identify, plan and execute process improvement initiatives

iGATE, Noida   Nov 2001 – Nov 2003

Sr. Executive - Operations

Responsibilities -

― Successfully managed 5-7 outbound campaign.― Weekly analysis reports for management team (e.g. client report, agent login hours tracker, productivity & quality

scores, and consolidated reports for respective teams) for outbound campaigns.― Business development/new acquisition in English speaking countries.

TECHNICAL EXPERTISE

Operating Systems: MS-DOS, Windows 3.x/9x/2000. Servers: Windows NT/2000 RDBMS: Oracle 8/8i, SQL Server Programming Languages: BASIC, C++, HTML, DHTML, Java Script, JAVA (Basic). Packages: MS Office, Visio, Front Page, Paint Shop Pro 5.0Tools: Java Applet tools for Web Designing, e.g. Applet Button, Applet Marquee, Cool Button etc.

CERTIFICATIONS

Professional Presentation Delivery 2013Windows NT Server 4.0 Security 2001Internet Security and Allied Technologies 2000

Education

1999 to 2001  M.B.A. in IT & E-Commerce  All India Management Association, New Delhi

1996 to 1999  Bachelor in Science (Mathematics & Chemistry)  V.S.S.D College Kanpur

1996  10th+2 Standard (Intermediate)  U.P. Board Allahabad

1994  10th Standard (High School)  U.P. Board Allahabad

Passport Number

Available upon request.