agenda · 2020. 1. 6. · north pool deck – 16th floor ... speaker: peter tapling, aprp, managing...

Nacha’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule,

participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be

revealed." This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers.

@NACHAOnline | #MiamiAlliance19 1

Payments Innovation Alliance Meeting

Nov. 4-6, 2019

EPIC Hotel|Miami, FL

Member Patron: Meeting Room Wireless Member Patron: Mobile App & Badges

AGENDA

MONDAY, NOV. 4 DRESS - BUSINESS CASUAL

1:00 pm – 5:00 pm Registration Open

Metropolis Foyer – 14th floor

2:00 pm – 2:45 pm Advisory Committee Meeting

Gotham

3:00 pm – 3:30 pm New Member/Guest Welcome

Gotham

3:30 pm – 4:00 pm Networking Opportunity: Afternoon Refreshment Break

Metropolis Foyer – 14th floor

MEMBER PATRON:

4:05pm – 4:45 pm Fireside Chat with the U.S. Faster Payments Council

Metropolis Ballroom – 14th Floor

During this session Nacha’s President & CEO, Jane Larimer, sits down with Kim Ford, Executive

Director of the U.S. Faster Payments Council (FPC) for a fireside chat detailing the work of the

FPC. Topics to be discussed include Ms. Ford’s vision for the future of the Council and for the faster

payments movement, how the FPC will work with all industry partners to advance their work while

remaining platform agnostic, and how the FPC and the Alliance are working together to build the

Faster Payments Playbook.

Speakers: Kim Ford, Executive Director, U.S. Faster Payments Council; Jane Larimer, President &

CEO, Nacha

SESSION TYPES

Work Session: Indicates speakers and

members will work in small groups to explore

finite topics/activities raised in the

presentation.

Discussion Session: Indicates input on topic

will be requested from audience as part of

presentation.

Project Team Session: While these sessions

are open to all attendees, the project teams

will use this time to continue work on projects

already under way.





MONDAY, NOV. 4 DRESS - BUSINESS CASUAL

4:50 pm – 5:30 pm FedNow: An Update on the Fed’s RTGS Proposed System


In August 2019, the Fed announced its decision to develop a new 24/7/365 RTGS service to

support the payment and settlement of faster payments in the United States after assessing

hundreds of comments from the industry. Since this announcement, the Fed has continued its

collaboration with industry stakeholders to finalize planned features of the FedNow Service. Do

not miss your opportunity to hear what’s next for real-time payments from the senior executive

leading the Federal Reserve’s FedNow efforts and how your organization can prepare.

Speaker: Ken Montgomery, FVP & COO, Federal Reserve Bank of Boston and FedNowSM Program

Executive

5:30 pm – 6:30 pm Networking Opportunity: Welcome Reception

North Pool Deck – 16th Floor

(Available: Patron Opportunity)

Join us by the pool to catch up with industry friends and to meet new ones. We’ll enjoy BBQ,

beverages and live music from a Jimmy Buffett cover band. Don’t miss this opportunity to relax

and network with your peers!





TUESDAY, NOV. 5 DRESS - BUSINESS CASUAL

7:30 am – 5:00 pm Registration Open

Metropolis Foyer – 14th Floor

7:30 am – 9:00 am Networking Opportunity: Hot Breakfast Buffet


MEMBER PATRON:

8:35 am – 9:10 am Welcome, Introduction Exercise, Project Team Updates and Faster Payments Playbook Launch


Members and guests are welcomed to the meeting and will participate in a brief networking

exercise. Following the exercise, current Project Team Leaders will provide a short update on the

work they are undertaking, including the launch of the Faster Payments Playbook.

9:15 am – 10:00 am Making Sense of the Crypto Chaos


New entrants to the payments world, both traditional FI-based solutions and emerging platforms

such as Crypto Currency, are seemingly introduced each day. One of the newest players is a

company familiar to most but as Facebook forges a path into payments their plan is facing

concern and criticism surrounding Libra currency and its implications. The session will begin with a

broader discussion of recent developments in the crypto space as it relates to payments including

Ripple, Moneygram and others. The discussion will focus on what Libra is, Facebook’s motivation to

join the payments space and how, if it moves forward, Libra might impact the payments industry

and what could be the impact to the business models of Ripple, PayPal, and others.

Speaker: Peter Tapling, APRP, Managing Director, PTap Consulting

10:00 am – 10:20 am Networking Opportunity: Coffee Break


MEMBER PATRON:






CONCURRENT SESSIONS

10:20 am – 11:20 am (attendees may participate in any session during this time slot)

Session 1: Inside-Out: The Analytics Journey within Financial Institutions

Gotham

Analytics, machine learning, and big data are the buzzwords of the day, but what do they mean

in the context of a financial institution? How do they differ in wholesale and retail

environments? This session will focus on how an analytics team within a financial institution can

capture and analyze internal customer information and combine that with voice of the customer

data to gain a complete picture of the opportunities in payments and treasury management. The

pressures on an analytics team are vast due to both the growth potential and hype within the

industry, but let’s discuss how you can turn analytic tools and voice of the customer data into a

strategic advantage.

Speakers: John Barlow, President, Barlow Research

Anthony Carfang, Managing Director, The Carfang Group

Session 2: Conversational Payments: From Concept to Launch

Metropolis Ballroom – 14TH Floor

“Hey, Alexa…pay my utility bill.” Yes, conversational payments have arrived! Some organizations

are in the process of proof-of-concept implementations, and others have already launched their

offering. This panel of practitioners will share what they’ve learned, adoption levels, and discuss

what’s on the horizon. Lessons learned from this session may then be used during the

Conversational Payments Project Team meeting later in the day.

Panelists: Jennifer Roth, AAP, Director, iPay Product Management, Jack Henry & Assoc.;

Nirmal Kumar, Chief Technology Officer; Aliaswire;

Charles Ellert, Principal, Security Risk Management, Verizon

Moderator: Jane Wallace, AAP, Principal, Wallace Consulting

Session 3: Project Team Session: ACH for Developers

Sanctum

This sub-group of the ACH Quick Start project team is creating a tool for developers who need to

code to the Nacha Operating Rules format, but are not Rules experts. This tool will include file

webextlink://The%20pressures%20on%20an%20analytics%20team%20are%20vast%20due%20to%20both%20the%20growth%20potential%20and%20hype%20within%20the%20industry,%20but%20let’s%20discuss%20how%20you%20can%20turn%20analytic%20tools%20and%20voice%20of%20the%20customer%20data%20into%20strategic%20advantage./

webextlink://The%20pressures%20on%20an%20analytics%20team%20are%20vast%20due%20to%20both%20the%20growth%20potential%20and%20hype%20within%20the%20industry,%20but%20let’s%20discuss%20how%20you%20can%20turn%20analytic%20tools%20and%20voice%20of%20the%20customer%20data%20into%20strategic%20advantage./






10:20 am – 11:20 am CONCURRENT SESSIONS CONTINUED

formats, scenarios for using specific data elements and information on where to find details in the Rules. Project team members will review work that has been done to date and discuss next

stepsand timelines for completion of the first phase of the project.

Project Team Leader: Jason Carone, AAP, APRP, Product Management Director, Silicon Valley

Bank

11:30 am – 12:30 pm (attendees may participate in any session during this time)

Session 1: Work Session: Bill Pay Transactions: Listening to Customers to Provide Needed Services


This session reviews the results of a survey conducted by iPay examining payor behavior.

Following a brief presentation exploring the survey data the audience will divide into small groups

to discuss how the information gleaned from the survey can be used to grow and improve Bill Pay

channels and processes to benefit both payors and payees.

Speaker: Jennifer Roth, AAP, Director, iPay Product Management, Jack Henry & Assoc. Facilitators: Charles R. Ellert, PMP, Principal, Security Risk Management, Verizon Lynne Herrman, Senior Director, Product Management, Bottomline Technologies, Inc.

Session 2: Discussion Session: Finding the Weakest Link: Cybersecurity Risk Mitigation Measures Gotham

Your organization’s security is only as good as the weakest link in the payment chain. The modern

payments ecosystem involves numerous parties, connections and devices. Internet-of-Things and

third-party Fintech apps may present additional challenges to keeping your customers’ data

secure. Each time data is accessed, transferred or stored there is risk of loss, whether through

inadvertent disclosure or to hackers. This discussion will be led by a group of practitioners

representing corporate end-users, legal and regulatory practitioners, financial institutions and

payments associations. Attendees are invited to share their “best practices” and experiences in the

evolving world of cybersecurity.

Panelists: Frank D’Amadeo, Assistant Treasurer Consolidated Edison NY, Con Edison Peter Davey, AAP, Head of Innovation, The Clearing House Cameron R. Argetsinger, Special Counsel, Kelley Drye & Warren LLP

Moderator: Matt Luzadder, Partner, Kelley Drye & Warren LLP






11:30 am – 12:30 pm CONCURRENT SESSIONS CONTINUED

Session 3: Project Team Session: Faster Payments Playbook

Sanctum

With the Faster Payments Playbook for FIs accomplished the group now turns its attention to the

Faster Payments Playbook for Corporates. During this Project Team meeting leaders and members

will determine next steps, assign module work, and discuss plans for the launch of the Playbook

next April.

Project Team Leaders: Joe Casali, AAP, Senior Vice President, NEACH; Chris Chazin, Director,

Emerging Payments & Channels, Citibank, N.A.

12:30 pm – 1:30 pm Networking Opportunity: Lunch – relax and enjoy a delicious meal with other Alliance

members!

North Pool Deck – 16th Floor

MEMBER PATRON:

1:30 pm – 2:00 pm Networking Opportunity: Dessert Reception & Advisory Committee Speed Dating


Grab something sweet and come visit representatives from each of the Alliance’s Advisory

Committees. Share topics that are keeping you up at night and help the Alliance leaders develop

content that is essential to you as an Alliance member. You will have an opportunity to visit with all

five groups and learn more about the election process and how you can become an Advisory

Committee member. If Advisory Committees aren’t for you, use this “sweet” networking time to visit

with our member patrons and learn how their offerings can help your organization. Also, the

Cybersecurity Response Project Team will meet briefly at this time in Metropolis Ballroom.

2:00 pm – 3:00 pm (attendees may participate in any session during this time slot)

Session 1: Privacy in Banking, Retreat or Conceal?


Do you know what you have to do to comply with the newest threats and regulations? New laws

could affect the privacy and security procedures for all financial institutions. The two most

impactful are GDPR and CCPA. So far there has been no enforcement of General Data Protection





TUESDAY, NOV. 5 DRESS – BUSINESS CASUAL

2:00 pm – 3:00 pm CONCURRENT SESSIONS CONTINUED

Regulation (GDPR) in FIs mostly it has been Social Media companies. The California Consumer

Privacy Act (CCPA), effective January 2020, will affect FIs if they have customers who are

residents of CA. The CCPA relates to disclosure, and deletion of specific data, third parties with

data access, and opting out. Are you prepared to act when these privacy laws come knocking at

your door?

Speakers: Mark Webster, CPA, CCM, Partner, Treasury Alliance Group; Denyette DePierro, VP &

Senior Counsel, American Bankers Assn.

Session 2: Nacha Operating Rules: Changes you HAVE to Understand

Gotham

Nacha’s Rules & Operations Committee has been hard at work looking at ways to clarify Rules,

better define Return Reason Codes, and require account validation for WEB Entries. Work is also

underway to examine possible improvements to prenotes, authorization requirements and various

Standard Entry Class Codes. As these changes are introduced via RFC, balloted and implemented

it is critical you are informed on how your organization might be impacted. Join this session to find

out what’s on both the immediate horizon and the long term plans.

Facilitator: Amy Morris, Senior Director, ACH Network Rules, Nacha

Session 3: Project Team Session: Conversational Payments

Sanctum

Project team members will meet to discuss goals, deliverables and timelines of the group.

Additional details will be provided as we move closer to the meeting.

Project Team Leader: Jane Wallace, AAP, Principal, Wallace Consulting;

3:05 – 4:05 pm (attendees may participate in any session during this time slot) Session 1: Examining the Payments Political Landscape

Gotham

Positioning and preparing for the 2020 presidential and congressional races will determine

regulatory and legislative priorities depending on which party controls the White House, Senate

and the House of Representatives. Payments will see an increase in regulatory scrutiny in 2020

that will impact your organization. What is at stake for the payments space? How do

policymakers balance innovation with regulation? How might the Impeachment proceedings impact

payments with regard to leadership in the White House and Congress and, how might the 2020






3:05 – 4:05 pm CONCURRENT SESSIONS CONTINUED

election be impacted? Recent legislation on banking for the marijuana industry, the view of the

need for faster payments and how recent fraud cases are being discussed on the Hill will be

discussed as well.

Speaker: William D. Sullivan, Sr. Dir. & Group Mgr., Government & Industry Relations, Nacha

Session 2: Work Session: Account Validation for WEB Entries - Are you Prepared to Comply?


Are you prepared for the upcoming Nacha Rule clarifying the requirement for large ACH WEB

Originators to perform a minimal level of account validation? Even with the Implementation Date

pushed back to 2021 now is the time to ensure your organization is ready or has a plan to be

ready. This session provides valuable insights to the new Rule, different types of account validation

techniques, and the benefits that differentiate them. Whether you are a financial institution or

corporate originator, understanding this industry initiative will help you identify opportunities for

you and your customers. Following the presentations audience members will break into small

groups based on participant role to discuss their organization’s preparedness planning.

Speakers: Amy Morris, Senior Director, ACH Network Rules, Nacha; Shawn Princell, President,

Cash Flow Solutions

Session 3: Project Team Session: ACH Quick Start Tool

Sanctum

With the debut of the first use case complete the team will meet to determine the next use case on

which to focus and review the timeline and necessary work to move the next phase forward.

Project Team Leader: Brian Dao, AAP, Asst. VP Electronic Payments, Commerce Bank

4:05 pm – 4:20 pm Networking Opportunity: Afternoon Refreshment Break


MEMBER PATRON:





TUESDAY, NOV. 5 DRESS - BUSINESS CASUAL 4:20 pm – 5:15 pm Idea Lab – Meet the Innovators

MEMBER PATRON:

Krypton - Mezzanine Level

Presenter: Shawn Princell,

President

Consumers just want to pay and get

paid from a bank account – we make

it a seamless experience. Cash Flow

combines instant onboarding, account

validation, tokenization, and payment

processing into a single API

connection. Onboard bank accounts

with bank login and verify users

directly with their financial institution.

Validate accounts in real-time based

on a user’s account history rather

than relying on credit reports.

Tokenize payment credentials with

end-to-end encryption to minimize

data security when processing

payments. Remember, 70% of non-

cash payments still originate from a

bank account.

To learn more:

www.followthefrog.com

Grayson – Mezzanine Level

Presenter: Atif Siddiqi, CEO

Branch is a mobile-first technology

that helps workers grow financially.

Employees that sign up with Branch

can receive instant access to

earned wages, budgeting tools,

and opportunities to pick-up more

shifts to help them manage their

cash flow between paychecks.

Employers are turning to Branch to

help them attract and retain the

best hourly workers, offering

Branch as a free voluntary financial

wellness benefit to their hourly

employees. They have partnered

with some of the nation’s largest

employers and are adding new

employers daily in retail,

restaurant, logistics, manufacturing,

and healthcare.

To learn more:

https://www.branchapp.com/

Banner – Mezzanine Level

Presenter: Hayden Pirkle, Product

Marketing Manager

Beginning in March 2021, Nacha

will implement new rules requiring

businesses that debit funds online

via ACH to include, at a minimum,

“account validation” as part of a

“commercially reasonable

fraudulent transaction detection

system.” The updated rule is an

opportunity for WEB debitors to

create a competitive advantage by

implementing a best-in-class

authentication mechanism that can

deliver higher conversion rates, a

seamless user experience, and

reduce risk. This session will look at

Plaid’s instant account verification

product, Auth, and explore how

Plaid’s other data products can be

layered on to deliver an optimal

ACH payment experience.

To learn more:

https://plaid.com/

http://www.followthefrog.com/

http://www.followthefrog.com/

https://www.branchapp.com/

https://plaid.com/





TUESDAY, NOV. 5 DRESS - BUSINESS CASUAL 5:30 pm First set of buses leave for Networking Reception at Kimpton Surfcomber Hotel

(Meet in Hotel Lobby)

5:45 pm Second set of buses leave for Networking Reception at Kimpton Surfcomber Hotel

(Meet in Hotel Lobby)

6:00 - 7:00 pm Networking Opportunity: Networking Reception

Kimpton Surfcomber Hotel at The Beach at High Tide


Attendees will be transported to the EPIC hotel’s beachfront sister property, Surfcomber, in South

Beach. What is sure to be an unforgettable Havana Nights reception, this event will feature

traditional Cuban-style appetizers, a refreshing welcome signature cocktail, wine and beer. Tiki

torches light up the stylish exhilarating bar patio area, The Beach at High Tide. Attendees can

relax, enjoy the gorgeous water views, and network with members and guests while enjoying fun

beach-style games. Return transportation will be provided to the EPIC Hotel immediately

following the reception or attendees can choose to enjoy the South Beach area on their own.





WEDNESDAY, NOV. 6 DRESS - TRAVEL CASUAL

7:30 am Registration Open


7:30 am – 9:00 am Networking Opportunity: Hot Breakfast Buffet



8:15 am – 9:15 am Business Email Compromise: Tools to Combat the Continued Threat


The rise of Business Email Compromise is not slowing down. In fact, fraudulent ACH caused by BEC

scams is growing at a faster rate than wire transfer. This informative session will identify examples

of this type of cyber-attack, shed light on simple and effective means to prevent BEC, and discuss

ways to educate your customer base. Attendees are encouraged to participate and share their

success stories/techniques/processes.

Speakers: Devon Marsh, Senior Vice President, Wells Fargo

Chris Chazin, Director, Emerging Payments & Channels, Citibank, N.A.

Giles Witherspoon-Boyd, Founder & CEO, Protocol

9:15 am – 9:35 am Networking Opportunity: Coffee Break


MEMBER PATRON:

9:35 am – 10:35 am Fighting Fraud: Roles, Responsibilities and Reactions


The prevalence of data on social media platforms and the dark web enables fraudsters to run

focused scams. Spoofed e-mails, fake invoices and compromised credentials lead to tens of

millions of dollars in losses each year. Both individuals and companies fall victim to these scams,

often with devastating effects. There are efforts in the U.S. and Europe to hold both the victims’

and fraudsters’ financial institutions responsible for these losses. Who is ultimately

responsible? What can financial institutions, payment processors and others in the payments





WEDNESDAY, NOV. 6 DRESS - TRAVEL CASUAL

ecosystem do to better protect themselves and their customers? What role does education play in

fraud prevention? How do Fintechs fit into this equation?

Panelists: Lawrence Fatima, Executive Director, JPMorgan;

Tim Ogden, VP, Global Fraud, ADP;

Special Agent Aaron Gogley, Criminal Investigation, Internal Revenue Service

Moderator: Matt Luzadder, Partner, Kelley Drye & Warren, LLP

10:35 am – 11:00 am Meeting Recap & Project Team Work Session Updates


Project team leaders are invited to recap the results of the project team’s meeting and review next

steps. Following those updates a short recap of each concurrent session will be presented to

include possible topics for future exploration.

11:00 am Meeting Adjourns

SEE YOU NEXT TIME!

2020 Alliance Membership Meetings

Feb. 19-21 – Las Vegas, NV

Spring Meeting (TBD)

Nov. 4-6 – Atlanta, GA

agenda · 2020. 1. 6. · north pool deck – 16th floor ... speaker: peter tapling, aprp, managing...

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