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What Works Centre for Crime Reduction
Work Package 7 Final Report
‘Evidence-informed Policing: An Introduction to EMMIE and
the Crime Reduction Toolkit’
A Pilot Training Evaluation
Fleming, J., Fyfe, N., & Wingrove, J.C.
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This document provides:
- An introduction to the requirement for the pilot training,
- The methodology used to evaluate the pilot training
- The findings in the context of police reaction to the training programme and evidence-
informed policing
- Recommendations for the College, individual forces, police trainers and academia
- The pilot evaluation materials as appendices
COPYRIGHT
This is an open-access article distributed under the terms of the Creative Commons Attribution
4.0 International License, which permits unrestricted use, distribution and reproduction in any
medium, provided the original author(s) and source are credited. In addition there should be an
indication if any changes were made to the original text and there should be no suggestion that
the authors or any of their collaborators endorses you or your use.
This research was co-funded by the College of Policing and the Economic and Social Research
Council (ESRC); Grant title: 'University Consortium for Evidence-Based Crime Reduction'.
Grant Ref: ES/L007223/1.
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
Executive Summary
Introduction
In March 2013 the Cabinet Office launched the ‘What Works Network’, a nationally co-ordinated initiative
aimed at positioning the research evidence on ‘what works’ at the centre of public policy decision-
making, developed in a political environment increasingly amenable to the idea of evidence-based
decision-making, particularly in the context of ‘austerity’ and cost effectiveness. Currently there are seven
research centres1 focusing on six key areas of public policy, intended to build on existing models of
delivering evidence-based policy - such as the well-established and well-funded National Institute for
Health and Clinical Excellence (NICE).
For some years now, the College of Policing (the College) and its predecessor the National Policing
Improvement Agency (NPIA) have been promoting the importance of research evidence to inform
practice in policing and crime reduction. The College Five Year Strategy (2014a) outlines its intentions to
promote understanding of ‘what works’ in policing and use this understanding to set standards and
enable members to share knowledge and evidence around ‘what works’ (College of Policing, 2014a).
Within a context of austerity and changing policing demands (e.g. Brain & Owens, 2015;
http://www.college.police.uk/Documents/COP_infographic.pdf) the College is promoting
‘professionalisation’ of police.
As part of achieving many of the aforementioned aims, the ‘What Works Centre for Crime Reduction’
(WWCCR) was established in 2013 to develop a strong evidence base for decision-making around crime
reduction. It is led by the College and supported by a Commissioned Partnership Programme2 (CPP). A key
component of the WWCCR programme is the development and piloting of a Police Development
Programme (Work Package 6/7) to enable police officers to appraise and use evidence to inform their
decision-making.
The purpose of the current research was, therefore, to design, pilot and evaluate the implementation of a
police development training programme to develop officers’ theoretical and practical understanding of
evidence-informed approaches, equip them with the skills required to use evidence to inform their
decision-making and support them to appraise evidence and commission research (Hereafter referred to
as ‘Evidence-based Policing’: EBP3). See Fleming, Fyfe & Wingrove (2016a) for an overview of the design
methodology and the training programme outline.
1 National Institute for Health and Care Excellence (NICE), Sutton Trust/Educational Endowment Foundation, College of Policing What Works Centre for Crime Reduction, Early Intervention Foundation, What Works for Local Economic Growth, the Centre for Ageing Better, and the What Works Centre for Wellbeing. 2 University College London, Institute of Education University of London, London School of Hygiene & Tropical Medicine, University of Southampton, Birkbeck, University of Surrey, Cardiff University and University of Dundee. 3 The term Evidence-Informed Policing is preferred by the authors of this report (see Fleming, Fyfe & Wingrove, 2016a for further information). However, to avoid confusion when discussing the wider literature in this area, the term Evidence-based Policing is used throughout this report.
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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This report focuses on the evaluation of the pilot training programme. The main objective of the
evaluation of the pilot training was to assess and understand trainee reaction and to note aspects of
learning following training.
The following research questions were addressed:
To what extent do police officers/staff respond positively to EBP?
To what extent do police officers/staff believe EBP training will enhance their role?
To what extent does the training enable police officers/staff to use the Crime Reduction Toolkit?
Methodology
Four groups of police officers/staff across four forces (N=90) took part in the pilot training. Evaluation
involved pre and post-training repeated measures assessing:
- Reaction and immediate (and potentially short-term) attitudinal outcomes,
- Observational speculation on participant learning, and
- Self-reported planned behaviour.
Quantitative and qualitative data was collected through pre and post-training questionnaires completed
by the participants as well as through participant observation by the researchers. Wilcoxon signed-rank4
tests were conducted to examine whether any statistically significant differences were present in
participant beliefs before and after the pilot training and Fisher’s exact5 tests were undertaken to explore:
Differences in awareness of and participation in College activities and use of research/evaluation
across demographical and individual characteristics (e.g. force, rank, years in service, level of
education).
Differences in pre and post-pilot training beliefs across demographical and individual
characteristics (e.g. force, rank, years in service, level of education)
Qualitative data was analysed thematically using a grounded theory approach (Glaser, 1978, 1992;
Glaser & Strauss, 1967; Strauss, 1987). Grounded theory refers to a qualitative analysis approach that
develops theory based on the data, in which findings emerge, as far as possible, without the researcher
imposing a pre-existing theory onto the data (Strauss & Corbin, 1998).
Findings
This report provides the reader with an overview of the current organisational context and demographics
of each pilot force in order to aid interpretation of the overall findings. This will also enable the easy
provision of an edited report for each pilot force, which includes a brief overview of any findings specific
to their force. However, the sample sizes of each individual force do not warrant individual analysis and
any significant findings with regard to variance between the forces have been identified through
consideration of the sample as a whole.
4 Wilcoxon signed-rank test is “a non-parametric test’ that looks for differences between 2 related samples” (Field, 2013, p.886). It is used here to compare repeated measures of ordinal variables, related to the same participants. 5 Fishers exact test is “a way of computing the exact probability of a statistic” (Field, 2013, p.875) and is used when there are small samples within the grouping categories which are being explored. Here it is used to understand the likelihood of the variance in categorical variables.
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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Quantitative findings
Findings suggest that those keen to participate in EBP related training/activities are likely to have a higher
level of education and that, of the ‘rank and file’ ranks, Constables may be more open to EBP. It is worth
considering the characteristics which have impacted on who has proactively chosen to be involved in the
pilot training, as these may reveal which police officers/staff could be most easily reached by
communications and activities intended to advance EBP practice within the profession.
A high percentage of participants had positive beliefs about the relevance and value of the training,
research/evaluation and their own research abilities prior to the pilot training. This level of positivity prior
to the pilot training appeared to reduce in a small but statistically significant way following the training. It
is suggested that once participants realised the time and resources required to implement what they had
learned, they were less sure they would have the support of their senior management to achieve this.
Across all of the statements regarding perceptions of the training itself (e.g. “the training was
interesting”; “I am more able to assess the effectiveness of a crime reduction programme”; “The Case
Study task was effective”), there was an average of 83.66% positive feedback.
Qualitative findings
Many of the themes identified during the pilot training were similar to those identified in initial focus
groups undertaken by the research team (Fleming & Fyfe, 2015).
However, the pilot training revealed a stronger level of positivity around the idea of using research to
inform practice, having a toolkit to use and interactions with others in this way.
‘Experience’ is a very key component of officer responses to EBP and will need to be considered when
trying to implement any changes in practice. The role of the trainer is to pre-empt, and have an
understanding of, the staff/officer beliefs.
Officers are open to evaluation of their practice, but there will need to be significant changes to
organisational practice and performance management to allow this to become part of everyday practice
or understanding. Police will need to be confident in their ability to progress their career whilst practicing
EBP approaches, including when evaluating interventions which do not lead to successful outcomes.
Teaching will need to be imparted by ‘credible voices’. Participants were very keen to have real
operational examples of EBP, and appear to rely heavily on their peers for credible experience.
Individual forces and the attitude of senior management will be key to the ‘uptake’ of EBP, as resourcing
and support mechanisms will need to be in place for officers to act upon the understanding of EBP they
developed through the pilot training, in order to apply it in practice.
Recommendations
More clarity is required in the wider professionalisation agenda and how it will impact individual
forces and roles, to ensure police feel they have the organisational support required to
implement an EBP approach.
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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Emphasis should be placed on the role evidence can play in informing practice. It is vital that the
wider organisational change and professionalisation agenda communicate that the intention is
for evidence to be integrated into practice, to be drawn on alongside other aspects of evidence
including the officer’s experience.
The training should remain an interactive session, taking place over a two day period in order to
allow trainees to take in the information.
The delivery of the training should be decentralised/devolved to local forces
The trainer should ensure facilities for the training day are functional and well-designed.
Real, operational examples of EBP should be included in the training and ideally be delivered by
operational officers.
Credible trainers should be aware of, and pre-empt, common trainee concerns and perceived
benefits of EBP.
Given their commitment and participation, it would be beneficial for the individual pilot forces to
be given the full evaluation report.
Various recommendations are made in the report with regard to academia and potential future
research:
o Developing or making recommendations with regard to training police officers and staff
in applied evaluation skills, particularly exploring what is an appropriate, viable, timeline
in which individuals without a background in scientific research could build up such
knowledge
o Evaluate longitudinal outcomes of any implementation of EBP training
o Expand the literature in areas most relevant to operational policing , using EMMIE in both
primary research and systematic reviews
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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Table of Contents 1 Introduction ........................................................................................................................................ 10
1.1 UK Government Context ............................................................................................................. 10
1.2 UK Policing Context ..................................................................................................................... 10
1.3 What Works Centre for Crime Reduction ................................................................................... 11
1.4 The current Research .................................................................................................................. 12
2 Methodology ....................................................................................................................................... 13
2.1.1 Evaluation Measures ........................................................................................................... 13
2.1.2 Participant sample ............................................................................................................... 14
2.1.3 Data collection procedure ................................................................................................... 14
2.1.4 Evaluation data analysis ...................................................................................................... 14
2.1.5 Evaluation Limitations and Future Recommendations ........................................................ 15
3 Individual Force Overviews and Findings ............................................................................................ 17
3.1 Police Scotland ............................................................................................................................ 18
3.1.1 Organisational context and demographics ......................................................................... 18
3.1.2 Pilot training programme .................................................................................................... 19
3.1.3 Summary ............................................................................................................................. 22
3.2 Hampshire Constabulary ............................................................................................................. 23
3.2.1 Organisational context and demographics ......................................................................... 23
3.2.2 Pilot training programme .................................................................................................... 24
3.2.3 Summary ............................................................................................................................. 27
3.3 Sussex Police ............................................................................................................................... 29
3.3.1 Organisational context and demographics ......................................................................... 29
3.3.2 Pilot training programme findings ...................................................................................... 29
3.3.3 Summary ............................................................................................................................. 33
3.4 Police Service of Northern Ireland .............................................................................................. 34
3.4.1 Organisational context and demographics ......................................................................... 34
3.4.2 Pilot training programme .................................................................................................... 34
3.4.3 Summary ............................................................................................................................. 38
4 Overall Results & Discussion ............................................................................................................... 39
4.1 Demographic Information ........................................................................................................... 39
4.2 Quantitative Findings .................................................................................................................. 41
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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4.2.1 Descriptive findings ............................................................................................................. 41
4.2.2 Pilot findings........................................................................................................................ 47
4.2.3 Quantitative Findings Summary .......................................................................................... 54
4.3 Qualitative Findings .................................................................................................................... 55
4.3.1 Perceived benefits of training ............................................................................................. 55
4.3.2 Perceived limitations of training ......................................................................................... 59
4.3.3 Suggested improvements to training .................................................................................. 62
4.3.4 Feedback on the Crime Reduction Toolkit .......................................................................... 65
4.3.5 Reflections on EBP .............................................................................................................. 67
4.3.6 Qualitative Findings Summary ............................................................................................ 73
5 Recommendations .............................................................................................................................. 74
5.1 The College .................................................................................................................................. 74
5.2 Individual Forces ......................................................................................................................... 75
5.3 Police Trainers ............................................................................................................................. 75
5.4 Wider Academia .......................................................................................................................... 76
6 References .......................................................................................................................................... 78
7 Appendices .......................................................................................................................................... 82
7.1 Appendix A: Pre-pilot Training Questionnaire ............................................................................ 82
7.2 Appendix B: Post-pilot Training Questionnaire .......................................................................... 86
7.3 Appendix C: Observation Topic List ............................................................................................ 89
7.4 Appendix D: Force Information Sheet ........................................................................................ 91
7.5 Appendix E: Participant Information Sheet & Consent Form ..................................................... 94
7.6 Appendix F: Training Slides ......................................................................................................... 96
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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Figure 1: Pie chart illustrating percentage of participants per force .......................................................... 39
Figure 2: Pie chart illustrating percentage of participants per rank/role ................................................... 39
Figure 3:Stacked bar chart illustrating rank/role by force .......................................................................... 40
Figure 4: Clustered bar chart illustrating gender by rank/role ................................................................... 40
Figure 5: Stacked bar chart showing level of education by force ............................................................... 41
Figure 6: Stacked bar chart illustrating method of enrolment by rank ...................................................... 42
Figure 7: Stacked bar chart illustrating method of enrolment by force ..................................................... 42
Figure 8: Stacked bar chart illustrating method of enrolment by level of education................................. 43
Figure 9: Stacked bar chart illustrating awareness of EBP by rank/role ..................................................... 44
Figure 10: Pie chart illustrating percentage of participants who had heard of POLKA per rank/role ........ 45
Figure 11: Stacked bar chart illustrating percentage of use of POLKA by level of education ..................... 46
Figure 12: Stacked Bar chart Illustrating Percentage of Responses to “The skills I learnt during this course
will be valued by my force” per Force ........................................................................................................ 49
Figure 13: Clustered bar chart illustrating frequency of responses to "research can be useful to my role"
before and after training............................................................................................................................. 50
Figure 14: Clustered bar chart illustrating frequency of responses to "research is important to my role"
before and after training............................................................................................................................. 51
Figure 15: Clustered bar chart illustrating frequency of responses to "research can be used to inform my
day-today work" before and after training ................................................................................................. 51
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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1 INTRODUCTION
1.1 UK GOVERNMENT CONTEXT In March 2013 the Cabinet Office launched the ‘What Works Network’, a nationally co-ordinated initiative
aimed at positioning the research evidence on ‘what works’ at the centre of public policy decision-
making. Currently there are seven research centres6 focusing on six key areas of public policy. These
‘research hubs’ are intended to build on existing models of delivering evidence-based policy - such as the
well-established and well-funded National Institute for Health and Clinical Excellence (NICE). This provides
independent evidence-based guidance to the NHS and health professionals about the targeting of funding
and the most effective ways to prevent, diagnose and treat disease and ill health.
The What Works centres are being developed in a political environment increasingly amenable to the
idea of evidence-based decision-making, particularly in the context of ‘austerity’ and cost effectiveness.
Government White Papers (e.g. Cabinet Office, 2011; HM Government, 2012) assert a government
commitment to scrutiny and transparency across departments, and initiatives are in place which aim to
facilitate access to government administrative data for the purposes of research and evaluation (Mulgan
and Puttick, 2013; UK Administrative Data Research Network, 2012). However, a recent report by the
National Audit Office (NAO) (2013) suggests that these ambitions are not yet embedded in practice. The
NAO’s assessment of the frequency and quality of impact and cost-effectiveness evaluation across key
government departments, and the use of such evidence to support resource allocation and policy
development, highlighted a number of issues. These included a lack of robust impact evaluations, a lack
of clarity in government decisions about what to evaluate and a failure to effectively apply learning from
evaluative research.
1.2 UK POLICING CONTEXT For some years now, the College of Policing (the College) and its predecessor the National Policing
Improvement Agency (NPIA) have been promoting the importance of research evidence to inform
practice in policing and crime reduction. The College Five Year Strategy (2014a) outlines its intentions to
promote understanding of ‘what works’ in policing and use this understanding to set standards and
enable members to share knowledge and evidence around ‘what works’ (College of Policing, 2014a).
Within a context of austerity and changing policing demands (e.g. Brain & Owens, 2015;
http://www.college.police.uk/Documents/COP_infographic.pdf) the College is promoting
‘professionalisation’ of police through various methods, including the development of a Code of Ethics
(College of Policing, 2014b), undertaking national demand analysis which attempts to understand police
workload (College of Policing, 2015a) and a leadership review (College of Policing, 2015b), as well as
delivering training packages and introducing new paths into policing (e.g. direct entry). These approaches
embed evidence-based practice into police standards and policies.
6 National Institute for Health and Care Excellence (NICE), Sutton Trust/Educational Endowment Foundation, College of Policing What Works Centre for Crime Reduction, Early Intervention Foundation, What Works for Local Economic Growth, the Centre for Ageing Better, and the What Works Centre for Wellbeing.
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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A recent survey conducted by the College reported that many police officers and staff have concerns
about the consistent implementation of standards across forces. These concerns included: training and
role responsibilities, quality assurance of training, variance in the value of training across forces, and
variance in the order of training (Pearce, 2015). Pearce suggests that the following initiatives should be
organisational priorities:
Creation of minimum levels of skills and knowledge for specialist roles
Raising the value of education within police
Development of an education and qualification framework as well as a structure for continued
professional development
Accreditation of trainers and training providers
Focus on learning goals and outputs of training
This sits appropriately alongside the College’s “responsibility for ensuring that standards set in policing
are based on the best available evidence” (College of Policing, 2014a, p.13).
1.3 WHAT WORKS CENTRE FOR CRIME REDUCTION As part of achieving many of the aforementioned aims, the ‘What Works Centre for Crime Reduction’
(WWCCR) was established in 2013 to develop a strong evidence base for decision-making around crime
reduction. It is led by the College and supported by a Commissioned Partnership Programme7 (CPP).
As part of its remit the CPP is developing a series of systematic evidence reviews on crime reduction
topics (both the collation of existing reviews and the writing of new reviews on topics identified by
stakeholders) and has created a standard system to rate and rank interventions in terms of their
effectiveness and cost-savings (EMMIE - a coding scheme for evaluating systematic reviews of the
evidence for crime reduction interventions, Johnson, Tilley & Bowers, 2015). Key outcomes of the
WWCCR include a Crime Reduction Toolkit (CRT) providing access to the crime reduction evidence with
regard to different interventions, which is available online
(http://whatworks.college.police.uk/toolkit/Pages/Toolkit.aspx). The CRT utilises the EMMIE scale by
rating each crime reduction intervention according to its impact on crime, strength of the evidence and
cost. It also summarises the evidence on how and in which circumstances each intervention works, with
the aim of helping practitioners to understand what makes a particular intervention work in a given
operational context.
A key component of the WWCCR programme is the development and piloting of a Police Development Programme (Work Package 6/7) to enable police officers to appraise evidence and use evidence to inform their decision-making. This contributes to the College aims around critical evaluation and the use of evidence, and to incorporate tests of such understanding into selection and promotion processes (College of Policing, 2014a). Following the development of the key WWCCR outcomes described above, the programme design for Work packages 6 and 7 focussed on enabling police officers and staff to use the Crime Reduction Toolkit and EMMIE. Through this, the programme aimed to develop officers’ theoretical (EMMIE) and practical
7 University College London, Institute of Education University of London, London School of Hygiene & Tropical Medicine, University of Southampton, Birkbeck, University of Surrey, Cardiff University and University of Dundee.
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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(the Crime Reduction Toolkit) understanding of evidence-based approaches, equip them with the skills required to use evidence to inform their decision-making and support them to appraise evidence and commission research (Hereafter referred to as ‘Evidence-based Policing’: EBP8). The programme was designed with the intention of being added to the National Policing Curriculum (NPC), which “comprises the national standards for learning, development and assessment within the police service” (Clare, 2015, p.7).
1.4 THE CURRENT RESEARCH The purpose of the current research is to design, pilot and evaluate the implementation of a police
development training programme (see Fleming, Fyfe & Wingrove, 2016a, for an overview of the design
methodology and the programme outline) with four groups of police officers/staff across four forces.
The main objective of the evaluation was to assess and understand trainee reaction and to note aspects
of learning following training. The following research questions were addressed:
To what extent do police officers/staff respond positively to EBP?
To what extent do police officers/staff believe EBP training will enhance their role?
To what extent does the training enable police officers/staff to use the Crime Reduction Toolkit?
The remainder of this report provides:
The methodology used to evaluate the pilot training (including the evaluation materials as
appendices)
The findings with regard to police reaction to the training programme and evidence-based
policing
8 The term Evidence-Informed Policing is preferred by the authors of this report (see Fleming, Fyfe & Wingrove, 2016a for further information). However, to avoid confusion when discussing the wider literature in this area, the term Evidence-based Policing is used throughout this report.
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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2 METHODOLOGY
Evaluation of any pilot training programme aims to assess the effectiveness of the training, whether or
not the training contributes to organisational aims, and identify ways in which the training can be
improved. There are various levels on which training can be evaluated, for example, accounting for
cognitive, attitudinal and behaviour changes in trainees following training (Kirkpatrick & Kirkpatrick,
2006).
The following levels of evaluation are widely accepted in the training literature, and are a combination of
work by scholars such as Hamblin (1974), Philips and Stone (2002), Kirkpatrick and Kirkpatrick (2006), and
Buckley and Caple (2009). These levels formed the basis of the design of the evaluation methodology for
this research.
Reaction refers to customer satisfaction, and considers participant feelings about the learning
structure, content, training methods (including pace and visual aids), trainers and training
environment
Learning refers to the learning of principles, facts and techniques following training, and may be
measured generally through attitude change, improvement in knowledge or increases in skills
Job behaviour and performance considers changes in participants’ organisational behaviour and
performance resulting from training
Results/return on investment relates to the costs of designing and implementing training when
compared to financial outcomes and/or results related to the original training needs/objectives
2.1.1 Evaluation Measures
The following evaluation measures were developed to assess participant reaction, learning, self-reported
planned behaviour, and attitudinal outcomes as a result of the pilot training:
Pre-pilot training questionnaire (Appendix A) to identify participant demographics and baseline
attitudes. The themes evaluated in both the pre and post-pilot training questionnaires were based
largely on Kirkpatrick and Kirkpatrick’s (2006) ‘reaction’ level for effective evaluation of training
programmes. The structure of the questions and the questionnaire itself was informed by various
psychological and social science literature including that cited in Bradburn, Sudman & Wansink
(2004).
Post-pilot training questionnaire (Appendix B) to identify:
- changes in attitudes
- perceptions around the value of the training
- perceptions around the value of EBP to policing generally
- preferences around the content of the training
- perceptions of the relevance of the training to their job
- Other aspects set out in Kirkpatrick & Kirkpatrick’s (2006) guidelines for evaluating trainee reaction
(e.g. How did the content meet their needs? Was the training instructor best qualified to teach?
Were the methods to maintain interest and teach desired attitudes, knowledge and skills the most
effective?).
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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Observation Topic List (Appendix C)9 used to structure notes, when observing each pilot, and a
reflective session between all the researchers involved was held immediately following the training
day to identify researcher perceptions of trainee reaction/knowledge.
2.1.2 Participant sample
Participants were both a selective (in that the forces identified who they felt would benefit most from the
pilot training) and a convenience sample (in that the forces selected who was available on the dates of
the pilot training), identified by the four participating police forces (Sussex, Hampshire, PSNI, Police
Scotland. Please see Appendix D for a copy of the invitation for participants sent to forces. It is important
to note that it is not known how the forces then recruited the individual participants.
2.1.3 Data collection procedure
The research procedures and materials were submitted to, and approved by, the University of Southampton Ethics Committee (Reference number 17128).
On arrival at the scheduled training participants were asked to read the information sheet (Appendix E), ask any questions they may have and then sign the consent part of the sheet. They were then asked to fill out the anonymous pre-training questionnaire (Appendix A). Participants then took part in a six hour (including morning/lunch/afternoon break) pilot training session (for training slides see Appendix F). See Fleming, Fyfe and Wingrove (2016a) for a full overview of the training which included an introduction to EBP and used some of the tools developed by the WWCCR – in particular the evaluation scale entitled ‘EMMIE’ and an online Crime Reduction Toolkit (CRT).
Following the training session, the participants were asked to complete the post-training questionnaire
(Appendix B). As the questionnaires were filled out anonymously, participants fastened their two
questionnaires together to enable pre and post comparison per respondent.
Throughout the day, a member of the research team observed the training with consideration to the
observation topic list and at the end of each training session, the researchers undertook a reflective
session using the observation topic list as reference (Appendix C).
2.1.4 Evaluation data analysis
2.1.4.1 Quantitative Analysis
In terms of evaluating the participant Reaction and immediate (and potentially short-term) attitudinal
outcomes following the pilot training, Wilcoxon signed-rank10 tests were conducted to examine whether
any statistically significant differences were present in participant beliefs before and after the pilot
training. As much of the data collected from the questionnaires can be understood quantitatively, this
also enabled Fisher’s exact11 tests to be undertaken to explore:
Differences in awareness of and participation in College activities across demographical and
individual characteristics (e.g. force, rank, years in service, level of education)
Differences in use of research/evaluation across demographical and individual characteristics
(e.g. force, rank, years in service, level of education)
9 The observation topic list and the actual participant observation was informed by Spradley (1980) 10 See Footnote 4, page 3. 11 See Footnote 5, page 3.
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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Differences in pre and post-pilot training beliefs across demographical and individual
characteristics (e.g. force, rank, years in service, level of education)
2.1.4.2 Qualitative Analysis
Qualitative responses to the post-training questionnaire, observation notes and notes completed as part
of a reflective session following each pilot training day were transcribed and entered into NVivo12 where
they were coded and analysed thematically using a grounded theory approach (Glaser, 1978, 1992;
Glaser & Strauss, 1967; Strauss, 1987). Grounded theory refers to a qualitative analysis approach that
develops theory based on the data, in which findings emerge, as far as is possible, without the researcher
imposing a pre-existing theory onto the data (Strauss & Corbin, 1998). For further explanation of a
grounded theory approach to qualitative analysis, see Corbin and Strauss (2015).
2.1.5 Evaluation Limitations and Future Recommendations
Whilst incorporating all of the aforementioned training evaluation levels would provide the most accurate
and comprehensive review of any pilot training programme, time and resource limits related to the
current research prohibited the measurement of all levels. The evaluation carried out within the time
scale of this project was limited to that for which data could be compiled on each day of the pilot training.
This means that evaluation was limited to pre and post-training repeated measures (rather than a
controlled comparison group) assessing:
- Reaction and immediate (and potentially short-term) attitudinal outcomes,
- Observational speculation on participant learning, and
- Self-reported planned behaviour.
The time period in which this pilot training was undertaken did not allow for a long-term (1 year) follow-up of participants13. However, even if a long term follow up of the pilot training is completed, there should be a consideration of the difficulties inherent in assessing changes in police performance and competency (Patterson, 2011) in a profession which requires the individual to have an ability to make judgements and use discretion (Jarvis, 2010). This is due to the multiple and varied factors which impact on police perception of and response to issues (Werth, 2009). Therefore, it cannot be assumed that any behavioural or decisional outcomes are causally linked directly or solely to the pilot training. Further, deliberation should be given to whether such a direct link is plausible. Weiss (1980) proposes that knowledge originating from systematic research does not tend to influence problem solving in a direct manner, but rather ‘creeps’ into policy decisions around problems. As will become clearer as the findings of the current research are presented, empirical evidence does not tend to lead to a clear cut solution to problems. Therefore, achieving a direct causal link between training in EBP approaches and implementing EBP approaches may not be a reasonable expectation. Additionally, in order to see behaviour change in individuals, the person must not only have a desire to change a behaviour and have the knowledge they need to change it (what to do and how to do it), but also the right climate for change (a supervisor who encourages or requires EBP rather than one that prevents or discourages them from implementing EBP) and a reward for changing (e.g. feelings of satisfaction/ achievement, or praise/recognition) (Kirkpatrick & Kirkpatrick, 2006). Therefore it is clear
12 NVivo is a Computer Assisted Qualitative Data Analysis package (Silver & Lewins, 2014). 13 In the original research proposal for this project, long-term follow up was considered, however this did not prove possible in the time frames of the project.
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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that the pilot training alone will not be able to achieve behaviour change in participants. For further reading on behaviour change literature, see Dolan, Hallsworth, Halpern, King and Vlaev (2010). During the design of the pilot training programme (see Fleming, Fyfe & Wingrove, 2016a), structured
focus groups were undertaken in order to assess, amongst other things, what might be perceived as a
useful programme in order to instruct officers in the value/use of evidence-based research (Fleming &
Fyfe, 2015). The focus group findings suggest that the successful introduction of evidence-based practice
and policy in UK police organisations will require significant organisational behavioural change and
executive level support within individual police forces (Fleming & Fyfe, 2015). It should be noted that the
impact of any training intervention to transform organisational practice within police is often dependent
on other significant institutional changes within, for example, routine police practices (Stanislas, 2014).
The following sections of this report describe the quantitative and qualitative findings of the pilot training
evaluation by providing an overview of each individual force, the findings relevant to each individual
force, the overall results and discussion, followed by recommendations for individual stakeholders in the
area of EBP and EBP training
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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3 INDIVIDUAL FORCE OVERVIEWS AND FINDINGS
The following section is intended to:
- Provide the reader with an overview of the current organisational context and demographics of each
pilot force in order to aid interpretation of the overall findings
- Provide the reader with an overview of the variance between the pilot training delivery within each
force in order to aid interpretation of the overall findings
The sample sizes of each individual force do not warrant individual analysis. Any significant findings have
been identified through consideration of the sample as a whole.
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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3.1 POLICE SCOTLAND
3.1.1 Organisational context and demographics
Established in 2013, Police Scotland is the second largest police force in the UK and covers 28,168 square
miles and 14 divisions (About Us, n.d). Its Annual Police Plan 2015/16 reports that a public consultation
survey finds violent crime, drugs and speeding motorists to be the top priorities for this force.
Since 1977, Police Scotland had comprised of eight police forces. The Police Reform: Outline Business
Case (Scottish Government, 2011) proposed that a single force in Scotland would enable crime reduction
performance levels to remain stable alongside a reduced budget and would more readily enable the
police to address issues around governance and accountability raised by Her Majesty’s Inspectorate of
Constabulary (HMIC).
Following the transition to a single service, the most recent officer and staff opinion survey (Axiom, 2015)
revealed that whilst the majority of respondents felt they had a strong positive connection to their job,
their team and a positive relationship with their manager, there were various concerns around
organisational procedures. Communication was highlighted as a specific issue, with a reliance on non-
verbal communication and retrieval of information (including media, email and the internet). 47% of the
respondents reported feeling overloaded with information. The majority of respondents felt they did not
have access to appropriate information in respect to Police Scotland and Scottish Police Authority (SPA)
aims. 70% of respondents felt they did not receive recognition of good work and “only 18% thought that
they would be supported if they tried a new idea even if it did not work” (p.3). When considering training,
of the 54% of respondents who had received any in the previous 12 months, only 40% thought it was
relevant to their role. For most participants, there was a lack of understanding of how decisions were
made around promotions. Only 8 % of respondents felt their organisation was interested in their
wellbeing. 33% of respondents had intentions to leave, citing this lack of interest in their well-being.
Other reasons included not feeling valued and a lack of resources to do their job.
The pilot training in Scotland took place a week after the early resignation of Police Scotland Chief
Constable Sir Stephen House. It followed media criticism of the force’s policies around ‘stop and searches’
and armed officers, as well as a three day delay in a response to a road traffic collision in which two
individuals died (BBC News, 2015).
Police Scotland had a total of 17261 full time equivalent officers at the time of the pilot training (Police
Scotland, 2015a), with approximately 75% of these working within local policing, 17% acting as regional
officers (for the North, East and West) and 8% belonging to specialist national units. In addition, the SPA
employ approximately 5946 support staff (e.g. analysts).
Police Scotland’s most recent diversity and equality report (Police Scotland 2015b) revealed that 29% of
Police Scotland officers are female, the majority of officers are aged 35-44, and 49% had 0-10 years of
service. 63% of SPA staff are female, with the majority aged 45-54, 59% had 0-10 years of service. There
does not appear to be any accessible data regarding numbers of each officer/staff per rank/role.
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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3.1.2 Pilot training programme
3.1.2.1 Overview
Scotland was the first pilot training day, taking place at the Police College at Tulliallan Castle. The training
was completed faster than expected, proceeding from 09:00 – 15:00 over the course of one day. The
pilot training room was long and narrow, with the slides projected at the front and computers in rows
down both sides and the middle of the room. Some participants were unable to hear or see some of the
trainer instructions as they were sat near the back of the room. One participant mentioned that, “the
long room was a mistake”. Participants also mentioned that the printer situated at the back of the room
was loud, and observers noted that traffic outside the room made it difficult to hear at times. There were
no tea or coffee facilities within the room or provided during the day.
Many participants had travelled up to 3 hours to attend. The initial enthusiasm of many of the
participants was not throughout, potentially due to various factors including an early start, an overly
warm room, and an increasingly anticipated long journey to get home. Significantly, there were cramped
conditions when participants were completing the computer activities earlier in the day due to a lack of
computers with internet function (up to 6 were using one computer at a time). The lack of functioning
computer facilities led to many participants sitting on the edge of the group during group work/case
study activities, less able to participate. However, participants did not seem surprised by the lack of
internet and appeared familiar with the situation of reduced resources in this context.
23 individuals participated, making up 25.6% of our total UK sample. This included 2 Constables, 10
Sergeants, 9 Inspectors and 2 Chief Inspectors. Scotland was the only force that provided no analysts or
other police staff to participate in the training. All of the participating officers had served for at least 5
years, with 19 having served for 15+ years (82.6%). This suggests that the Scotland sample was made up
of officers with more years of service than the overall Police Scotland population. 5 of the participating
officers were female (22.7%), falling only slightly under the Police Scotland population proportions. 14 of
the officers were aged over 41 (66.7%), 6 were aged 26-40 years (28.6%) with only one participant aged
under 25 (4.8%). 56% of the sample were educated to at least BA/BSc level.
3.1.2.2 Findings and comments
3.1.2.2.1 Comparison to other pilot forces
In terms of significant findings when comparing across forces, the officers in Scotland were the least likely
to have:
volunteered to participate in the pilot training,
been aware of EBP prior to the pilot training, or
heard of POLKA prior to the pilot training.
3.1.2.2.2 General reflections on EBP
When participants were reflecting on EBP throughout the training day, their comments revealed a
recognition that a change in approach to research is required within the force.
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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“We are police officers, we are ‘can do’ people”14
“This is a mind-set change”
It is important to note that there were also perceptions that the force had been exposed to continuous
changing organisational practices which may lead to resistance to further change.
“We have tried so many different approaches now”
Despite such concerns, there was an openness to the benefits of an EBP approach.
“We are changing our perspective on academic research, more and more of us have degrees and
thus trust research”
“This is helpful for community work, partnership working”
“Even just having this, accessible like this will impact us changing”
3.1.2.2.3 Reflections on the CRT
Once the trainees started to engage with the case study tasks and the CRT, comments reflected positivity
about the existence of such a toolkit.
“Very good tool, ticks lots of boxes”
“It is good, it makes you think about all different things”
However, there were concerns about the limited amount of information available on the CRT and the
level of interpretation of the information required to enable application operationally.
“It [the CRT] doesn't tell you the answers”
“The evidence can be confusing because it is conflicting”
“Sometimes there seems to be insufficient evidence”
“You wouldn't base it purely on this [the CRT], you would use it to add to an understanding
alongside discussions with your partners and statistical analysis of a specific problem” [Lots of
nodding around the room at this point]
3.1.2.2.4 Challenges related to implementing an EBP approach
When considering the challenges to identifying an evidence-based intervention, the participants made
comments which reflected their concerns about the challenges of implementing an EBP approach.
A primary concern was related to resourcing.
“The first question will be, where is the evidence? We have always done it this way. How much
will it cost? And the information [on the CRT] is lacking here”
14 The number of quotes provided for each theme is not related to the number of participants who reflected a particular theme, but rather were those chosen to illustrate most clearly the themes and interpretation provided.
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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“Time. Nobody has time to sit at the desk and give it some thought”
Another concern was whether frontline practitioners would be subjected to information overload.
“Information overload. They [officers on the ground] are expected to know so much”
“Cops delivering on frontline getting so much information from so many angles”
Additionally, there was apprehension around whether the information sharing required to achieve EBP
would be possible.
“A lack of communication – we are not good at sharing best practice”
“Communication – from management down to the frontline, and across agencies/partnerships”
A final worry participants held about implementing EBP was whether they would be able to acknowledge
that an intervention did not have a positive effect.
“Everyone is always successful, no one will stand up and say this is rubbish, don’t do this”
“We don’t admit that we do things wrong”
3.1.2.2.5 Feedback on the pilot training
Some general feedback on the pilot training day from the Scotland participants includes:
“Overall I found the course very informative and a step forward in modern day policing” (male,
constable)
“Interesting, but overly academic bias” (Male, Sergeant)
“Overall the training was good/very good. The product can easily become a white elephant and
another waste of money. The content needs to be wider as I was underwhelmed by the limited
content” (Male, Constable)
“Learnt a lot about the toolkit which will help me on a day-to-day basis – thank you” (Male,
Sergeant)
“Opened my mind to be looking for additional support in future planning etc.” (Male, Chief
Inspector)
“Excellent to see people’s research feeding into operational policing. I would like to see research
of live operational policing at local levels too” (Male, Sergeant)
The majority of Police Scotland participants identified an increased understanding of the CRT as the
component of the training which was most useful/that they would take back to their workforce and use.
Other themes which the Police Scotland trainees identified as components of the training most useful in
meeting their learning goals/ that they would take back to their workforce and use included:
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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- A new approach to problem solving/decision-making
- An increased understanding of evaluation research
Themes the Police Scotland trainees identified as components of the training least useful in meeting their
learning goals/ that they would not take back to their workforce and use included:
- A lack of appreciation of resource limits when implementing an EBP approach
- A lack of understanding of how to apply the training operationally and the viability within the force
- None! (The majority of trainees did not identify any components they would not take back to their
workplace and use)
Themes the Police Scotland trainees identified as components of the training which could be improved
included:
- A re-consideration of the appropriate target audience for the pilot training (e.g. Chief
Inspector/Superintendent)
- Some changes to the case studies (largely around making them more specific to allow one crime
problem to be addressed at a time)
- Real operational examples
- Improved facilities (the room and internet access)
3.1.3 Summary
Scotland was the first pilot training day. 23 individuals participated and Scotland was the only force that
provided only operational police officers to take part, rather than including police staff/analysts. Scotland
participants were the least likely to have volunteered to participate in the pilot training, been aware of
EBP or heard of POLKA prior to the pilot training. Participants recognised that a change in approach to
research may be needed within the force and were open to the benefits of an EBP approach. However,
they did have concerns that they were fatigued by organisational change. Participants were positive
about the CRT, although they had concerns the information was limited and required much interpretation
to enable implementation of the research findings. In implementing an EBP approach, participants’
primary concerns were resourcing, communication and whether individuals would be able to
acknowledge if an intervention did not have a positive effect. The majority of Police Scotland participants
identified an increased understanding of the CRT as the component of the training which was most
useful/that they would take back to their workforce and use. They felt that more consideration of
resource limits and how to apply the training within their force was needed in the training, and that real
operational examples, improved IT facilities and the inclusion of higher ranks could improve the training.
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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3.2 HAMPSHIRE CONSTABULARY
3.2.1 Organisational context and demographics
Hampshire Constabulary covers the counties of Hampshire and the Isle of Wight, and the cities of
Southampton and Portsmouth, totalling 1602 square miles (Hampshire Police & Crime Commissioner,
2013). The Constabulary covers large rural areas as well as the cities of Southampton and Portsmouth,
major roads, Southampton airport and military facilities. Portsmouth itself is the most densely populated
area of the UK outside of London. In April 2015, the force moved to a new policing model centred on
borderless policing, with response and patrol officers being directed by a central control room rather than
by clearly categorised districts (John, 2015).
The Hampshire Police and Crime Plan (2013-2017) reports that the Hampshire population is
predominantly white (93.2%), with significant minority ethnic groups in both Southampton and
Portsmouth (14.2% and 11.7% respectively), with higher proportions of those aged 16-24 in the cities
when compared to the rest of the area, and higher proportions of over 65 year olds outside of the cities.
The majority of the population (85%) live in 15% of the total area.
The Police and Crime Plan (2013-2017) identifies improving frontline policing to deter criminals, placing
victims and witnesses at the heart of policing, working together with communities to reduce crime and
anti-social behaviour and reducing re-offending as its strategic priorities.
As with other forces, in the last few years Hampshire Constabulary has been affected by government
spending cuts, with requirements to deliver £55 million cuts by April 2014 and a further £25 million by
April 2015 (BBC News, 2014). The Chairman of Hampshire Police Federation reported that this has
affected morale (BBC News, 2014).
Although the government Comprehensive Spending Review announced that there would be no further
police budget cuts in November 2015, the pilot training took place at Hampshire several months prior to
this. During the months following the pilots, several media reports suggested that a national survey
completed by the Police Federation revealed that morale within Hampshire police was the worst amongst
all of the other forces in England and Wales15.
The Hampshire Constabulary website states it currently has 3,479 police officers and 1896 police staff.
The most recent government police workforce figures were released in March (Home Office, 2015) and
report that 30.4% of Hampshire’s police officers are female. Of the male officers (N=2130), 0.14% are
Chief Officers, 0.38% are Chief Superintendents, 0.52% are Superintendents, 1.5% are Chief Inspectors,
5.12% are Inspectors, 17.84% are Sergeants and 74.51% are Constables. Of the female officers, officers
(N=934), 0.11% are Chief Officers, 0.11% are Chief Superintendents, 0.96% are Superintendents, 0.96%
are Chief Inspectors, 4.07% are Inspectors, 13.92% are Sergeants and 79.87% are Constables. Of the
police staff, 63.10% are female.
15 E.g. http://www.portsmouth.co.uk/news/crime/hants-police-morale-is-fifth-worst-in-country-1-7016206;
http://www.bbc.co.uk/search?q=hampshire+constabulary#page=2; http://www.bbc.co.uk/news/uk-england-
hampshire-26154049
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3.2.2 Pilot training programme
3.2.2.1 Overview
Hampshire provided the smallest number of participants of the four pilot forces, with 16 individuals
participating over two days of pilot training, although only 14 provided the research team with data
through the questionnaires, making up 15.6% of the total sample. This included 3 Constables, 1 Sergeant,
1 Inspector, 1 Chief Inspector and 5 analysts. Hampshire provided the largest percentage of police staff
within their sample (57.14%). This means the small sample was not representative of Hampshire’s officer
and staff population. 85.71% (12) of the Hampshire participants were educated to at least degree level.
Both days of the pilot training in Hampshire took place at the Headquarters, in a small computer room.
This made the slides easy to see, and voices could be heard clearly.
On the first day there were 6 participants. On first entering, one such participant seemed uninterested
and had to be asked several times to complete the questionnaire/consent prior to us starting – he then
lost this later in the day and as such could not be included in the questionnaire data. The group were
vocal during the morning session, with comments and questions.
On the second day there were 10 participants, including analysts, officers from neighbourhood policing
and staff in training roles. There was a noticeably negative reaction to the CRT, particularly from a couple
of strong personalities, and thus much of the conversation during the day centred on concerns about the
CRT. At times the day functioned less as a training session and more as a focus group, as the two
dominant personalities continued to comment and react to the CRT. Several participants held beliefs that
they already had sufficient levels of knowledge and understanding of research and evaluation, and
commented that Hampshire already have a ‘knowledge bank’ at a local level which they felt was
sufficient.
3.2.2.2 Findings and comments
3.2.2.2.1 Comparison to other pilot forces
The participants in Hampshire, when compared to the others forces, were statistically significantly most
likely to have:
- volunteered to participate in the pilot training (perhaps due to the number of analysts who
participated and the level of education of the participants; both of these factors were significantly
associated with volunteering to participate in the overall sample)
- been aware of EBP prior to the pilot training
- heard of evidence-based master classes prior to the pilot training
- heard of POLKA prior to the pilot training
- previously undertaken a piece of research with a university
3.2.2.2.2 General reflections on EBP
When participants were reflecting on EBP during the two days of training, their comments revealed
concerns about implementing it practically.
“Don’t get me wrong, I think this is the right way to go, I’m a fan of EBP, but it’s just putting it into
practice?”
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There were particular concerns around resourcing.
“The biggest challenge is potential and opportunity. We have a treadmill existence. There is no
time to step aside and work out more efficient ways to do it. We can barely stay up-to-date with
the constant changes in policy and law, let alone research”
“How do we ride our demand, make resources available at the right time in the right place?”
Participants also had concerns about their ability to undertake evaluation.
“I think we get hung up on the uniqueness of the situation, rather than learning what could be
applied more widely”
“As analysts we get tasked with results analysis, but the problem stops and we get tasked to
move on. It’s increasing that going back and stopping and assessing”
“Evaluation needs to be proportionate – I’m not going to do a proper evaluation”
Finally, participants had concerns around how a lack of communication within the organisation may
impact on their ability to implement EBP.
“Even if we know what works, we forget it quickly, we don’t learn from it”
“Even when a debrief happens, the recommendation doesn't get passed forward, it’s based on an
individual, without the structure to help others get the benefits”
3.2.2.2.3 Reflections on the CRT
Once the trainees started to engage with the training tasks and the CRT, participants’ comments reflected
concerns surrounding the relevance and limitations of the research available on the CRT.
“The literature was not chosen in consultation with police – we don’t care about tax, we can’t do
anything about that”
“The frustration is, it has the possibility to be useful. But I can’t see that it is!”
“It’s borne out of the research that is there, not what we actually care about”
In particular there seemed to be concerns about the focus on crime reduction in the research on the CRT.
“It should consider the whole business of running a public sector organisation, reducing crime is
significant but it’s not the only business we do”
There were also concerns about the lack of recent research on the CRT.
“Research can become obsolete quite quickly for us”
“If it’s not up-to-date, then what’s the point?”
A key issue which is reflected in the participants’ comments reveals concerns as to how the CRT had been
‘sold’ to them as practitioners.
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“This isn’t a golden bullet but it will inform your decision. But there’s a perception it’s been
marketed that it will solve all your problems…So I disengaged because it doesn't. But you [are]
now saying that it will inform you. That message needs to be spread!”
“The branding needs to be right – senior managers are selling it as a golden bullet”
3.2.2.2.4 Challenges related to implementing an EBP approach
When considering the challenges to identifying an evidence-based intervention, participants’ comments
reflected concerns around organisational culture and how this will impact on their ability to choose an
intervention this way.
“We are culturally not ready to critically approach our interventions and accept that things went
wrong”
“Doomed to succeed”
“The forums around what does/doesn't work are formal where people don't want to admit to
failure or having made mistakes, or how they could improve”
Gaining buy-in from frontline officers, stakeholders, partners and management was also a key concern
when participants considered using an EBP approach to implement an intervention.
“There will be a preconception that it won’t work – ‘we’ve tried this before’ ‘teaching me to suck
eggs’”
“With the body worn cameras we’d had small scale iterations but there was still resistance, and
they didn't turn it on – because they forgot, or didn't have time, didn't believe it would affect
anything. They won’t believe the hype unless they have personal experience of it”
“It is very difficult to sell to external stakeholders, they think ‘where is the win for our school?’
What is the benefit for them giving us resources?”
“There are certain levels that have to be challenged higher up – they don't want to listen. Some
people don't want to listen”
Finally, participants again felt that the resource limitations would constrain their ability to implement an
approach in this way.
“We don’t have the resources, time or the right skills that happen to be in the right area and on
duty at the right time. Having the resources, time and skills is more by luck”
3.2.2.2.5 Feedback on the pilot training
Some general feedback, received via the questionnaire, on the pilot training days from the Hampshire
participants included:
“Whilst I found the case study interesting and group discussions thought provoking, I am not
convinced attitudes within the force will change. This would need to be rolled out to EVERYONE
to get everyone’s opinions on research/pilots/initiatives changed. Without this nothing will ever
change” (female, staff)
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“I was very sceptical about what I may learn from the day; but changed to an interested
participant and can see the value of EBP on a day-to-day and strategic level” (male, staff)
“The toolkit is a great concept but currently not fit for purpose. I think it would benefit from
practitioner input” (female, chief inspector)
“Really good training, however subject (toolkit) is still in its infancy and is somewhat limited
making it difficult to implement effectively in the workplace” (female, staff)
“Very enjoyable and thought provoking” (male, constable)
“This was a useful and interesting day but vast improvements need to be made on the toolkit to
make it effective. Local sharing needs to be nailed first. Thank you.” (female, constable)
“The session has helped me to look at a new way of evaluation. This will help me in my role. I
enjoyed the input and the frank discussions with my peers” (male, sergeant)
The majority of Hampshire participants identified an increased understanding of evaluation research as the
component of the training which was most useful/that they would take back to their workforce and use.
Other themes identified by the Hampshire pilot trainees identified as components of the training which
were most useful in meeting their learning goals/ that they would take back to their workforce and use
included:
- An increased understanding of the CRT
- An increased understanding of EMMIE
- The ability to use EMMIE to plan and structure evaluation
Themes the Hampshire trainees identified as components of the training least useful in meeting their
learning goals/ that they would not take back to their workforce and use included:
- The CRT and its perceived limitations
- The CRT in its current state as ‘not fit for purpose’
- The limited relevance of the evidence on the CRT (US based/out of date/not force priorities)
Themes the Hampshire trainees identified as components of the training which could be improved
included:
- Improvements to the CRT
- A broader focus/ examples other than Crime Prevention
- Real operational examples
3.2.3 Summary
Hampshire provided the smallest number of participants and the largest percentage of police staff when
compared to the other pilot forces. The participants were also significantly most likely to have
volunteered to participate in the pilot training, been aware of EBP, evidence-based master classes and
POLKA prior to the pilot training and to have previously undertaken a piece of research with a university.
Participants had concerns about how they would implement EBP practically, particularly with regard to
resourcing, undertaking evaluation and a lack of communication within the force. With regard to the CRT,
participants had significant concerns about the relevance of the research available, in terms of a focus on
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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crime reduction and the lack of recent research. For Hampshire participants these concerns about the
CRT appeared to be related to how they felt it had been ‘sold’ to them as a ‘golden bullet’. When
considering implementing an EBP approach, participant concerns related to force culture, gaining buy-in
from relevant stakeholders and resources. The majority of Hampshire participants identified an increased
understanding of evaluation research as the component of the training which was most useful/that they
would take back to their workforce and use. However they felt that the CRT was the least useful
component of the training. Improvements to the CRT were suggested to improve the training, alongside a
broader focus than crime reduction and real operational examples.
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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3.3 SUSSEX POLICE
3.3.1 Organisational context and demographics
Sussex police covers East Sussex, West Sussex, Brighton and Hove, with a total resident population of 1.63
million (Who we are, n.d). This covers rural and urban areas and includes Gatwick Airport, and 13
districts. Within each district there are individual neighbourhood teams. The Sussex Police and Crime Plan
2013/2017 (Sussex Police & Crime Commissioner, 2013) identifies priority targets as crime and
community safety (measured by reducing recorded crimes), victim focus (measured through victim
satisfaction), public confidence (measured through increases in specific crime types including domestic
abuse and violence) and value for money. The plan also recognises that Sussex is a low crime area, with
crime reductions every year for the past 8 years.
Sussex Police recognise that it has “been on a journey of considerable change for some time” (Sussex
Police, 2015, p.4), with savings of £50 million taking place since 2010. Not least of this is the joint
collaborative vision with Surrey police, agreed in 2013, which commits the two forces “working as one,
operationally and organisationally” (Police and Crime Plan 2014/2017, p.13). Sussex also has an
‘Academic and Research Partnership Policy’ (2015) which states that Sussex Police recognise the benefit
of such partnerships in improving services and supporting the ongoing professionalisation of the police
service.
Although the government Comprehensive Spending Review announced that there would be no further
police budget cuts in November 2015, the pilot training took place at Sussex prior to this. As with other
forces across the UK, Sussex was predicting they would have to make further savings over the next four
years, potentially to a total of £57 million (Sussex, 2015). As such their new local policing model
emphasised reducing demand and developing a flexible workforce (Sussex, 2015).
The Sussex Police website states it currently has nearly 2700 police officers and 2100 police staff. The
most recent government police workforce figures were released in March (Home Office, 2015) and report
that 30.6% of Sussex’s police officers are female. Of the male officers, 0.15% are Chief Officers, 0.41% are
Chief Superintendents, 0.67% are Superintendents, 1.5% are Chief Inspectors, 6.0% are Inspectors,
17.33% are Sergeants and 73.95% are Constables. Of the female officers, officers, 0.11% are Chief
Officers, there are no female Chief Superintendents, 0.70% are Superintendents, 1.28% are Chief
Inspectors, 3.26% are Inspectors, 11.98% are Sergeants and 82.67% are Constables. Of the police staff,
56.34% are female.
3.3.2 Pilot training programme findings
3.3.2.1 Overview
The Sussex pilots took place at Sussex Headquarters in a large computer room with a projector at the
front of the room. The acoustics/size of the room made it difficult to hear participants’ comments, and
the noise of building works impacted on this too. As with other forces, some of the computer facilities
were not working which delayed some parts of the training day. There was tea and coffee available in the
room throughout both days. On the second day of training, there was a fourth observer from the
WWCCR, as well as a senior Sussex officer involved in research within the force, impacting on the
potential for observer effects. The ‘observer’ or ‘Hawthorne’ effect refers to participants modifying their
behaviour due to awareness that they are being observed. Whilst wider research suggests impacts of this
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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kind do exist, it is less clear in which conditions, how or how much such effects occur (McCambridge,
Kypri & Elbourne, 2014). Therefore, this context is provided only for the reader to consider during
interpretation of findings, specifically noting that every other pilot training session involved the same
observers and trainers to minimise the potential for the effects described across overall findings.
29 individuals participated over two days of pilot training in Sussex, making up 32.2% of our total sample.
This included 1 Constable, 11 Sergeants, 11 Inspectors, 1 Chief Inspector and 3 analysts. When compared
to the other participating forces, Sussex provided the largest percentage of the total sample and the
largest percentage of Inspectors (37.93%). This means Inspectors were overrepresented when considered
alongside Sussex Police staff population. 75% of the Sussex participants were educated to at least degree
level and 62% had served for 15+ years.
3.3.2.2 Findings and comments
3.3.2.2.1 Comparison to other pilot forces
The participants in Sussex were statistically significantly the least likely to have heard of Evidence-based
Master Classes when compared to the one other force who had heard of them (In 2 of the other pilot
forces no participants had heard of the Master Classes).
3.3.2.2.2 General reflections on EBP
When reflecting on EBP, comments across both days of training reflected a level of uncertainty about EBP
as another changing organisational practice.
“The term [EBP] is creeping in, it’s a term of convenience to persuade you to do or not do
something. To stop you going down a particular path, but what does that mean and how do we
translate it into speedy decisions?”
“The research isn’t shared for research sharing – it’s shared to show what they’ve achieved”
“It’s like super-cocooning. The research said it wouldn't work in our area, but the Chief wanted it
regardless”
Participants also had concerns about what role police experience plays in informing an EBP approach.
“This approach jumps ahead, there is strong operational experience which there is no good forum
for sharing. This jumps to a more limited approach”
“This focuses on a very narrow area of research at this time when there’s a wealth of
understanding we can draw on”
Finally, there were clear concerns with regard to resources.
At the moment we don't do research [evaluation] as we just haven’t got the time or resources”
“We have a commitment from our Chiefs about EBP, but it requires time and so we can’t do it
without impacting on everyday business, for instance by taking people out for training. There
must be a threshold – ‘Ok we’re too much into research now!’”
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3.3.2.2.3 Reflections on the CRT
Once the trainees started to engage with the training tasks and the CRT, comments reflected their
concerns with regard to having the resources and discretion to use the CRT.
“We don’t get the discretion to check [on the CRT] what to do”
“I doubt response officers would have the time or inclination to do this [use the CRT].”
“I had a similar reaction [to the CRT] and thought what are the resource implications? At a time
when resources are limited”
Participant comments also reflected their concerns with regard to whether the evidence available on the
CRT was credible and relevant to them as practitioners in the UK.
“Is the information on there, can I trust it? That it does work? The stuff that comes up is the fluffy
stuff, the hard stuff like enforcement doesn't come up? So basically, I don't believe it”
“There’s very little UK based information on there, how can I know it will transfer to the UK? We
don’t have the powers they do either. Does the cost transfer?”
“I looked at it once and it looked good, academic stuff, but I just couldn't find anything useful”
Further, participants were apprehensive more generally about the limited amount of information
available on the CRT.
“There’s not a lot of information, it’s quite strategic and vague”
“A limit of one page doesn't do justice to more complex bits”
“Hyperlinks to further information would be good”
“It needs more fine detail!”
3.3.2.2.4 Challenges related to implementing an EBP approach
When considering the challenges to identifying an evidence-based intervention, the participants’
comments reflected concerns about transferring and applying the research to their own problems.
“Contextual issues – it might not work in the UK, you have to make that decision”
This related to their concerns about organisational risk adversity and whether they would be able to
implement a different approach.
“We’re quite lucky with our boss, we’re innovative, but some organisations might be more risk
adverse to spending money if it doesn't work”
“We’re risk adverse and comfortable with the same interventions”
A key concern the participants had about implementing an EBP approach was gaining buy-in from the
frontline officers.
“What if the guys aren’t immersed, will it work properly? How will they combine it with ‘business
as usual’?”
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“The people who are doing the intervention need to get committed to it which is really difficult.
It’s hard to sell at a grass roots level if they don't believe in it”
“It’s hard to get constables to do extra stuff. Policy changes all the time, new recommendations
come in all the time, blanket emails are sent out, they delete it. You find no one is doing it”
Many of their concerns were related to perceived resource limitations.
“A lot of people don’t have capacity. Or they have other priorities and pressures”
“Unintended large events may impact implementation, pull you away from it. Priorities change on
a daily basis, resources may have been taken at short notice”
“It is almost impossible to plan anything”
“When we put one intervention in place and it reduces crime, then the problem is gone so the
resources go elsewhere and then the problem comes back”
3.3.2.2.5 Feedback on the pilot training
Some general feedback on the pilot training days from the Sussex participants included:
“Useful and thought provoking –encourages informed/evidence based policing with partners”
(female, inspector)
“Very informative” (male, inspector)
“Interesting, thanks for your time” (male, sergeant)
“Interesting training. A good reminder of the importance of objectivity and rigorous testing”
(male, staff)
“Police already use a simple and more realistic problem-solving toolkit – police cannot change the
world we can only change a few limited aspects of crime and disorder – the EMMIE model seeks
to enable police to try and do more than that and its outside of police capability” (female,
sergeant)
“The group discussions helped me understand the importance of research prior to
implementation of the intervention” (male, sergeant)
“Valuable and interesting in reinforcing the need to carry out structured setting of what is
required and needed to evaluate success and document best practice for knowledge bank”
(intelligence analyst)
Sussex participants most commonly (approximately 50%) identified an increased understanding of
evaluation research as the component of the training which was most useful/that they would take back to
their workforce and use.
Other themes the Sussex pilot trainees identified as components of the training most useful in meeting
their learning goals/ that they would take back to their workforce and use included:
- An increased understanding of the CRT
- An increased understanding of EMMIE
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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- A new approach to problem solving/decision-making
- Contact with academia and research colleagues
Themes the Sussex trainees identified as components of the training least useful in meeting their learning
goals/ that they would not take back to their workforce and use included:
- The CRT and its limitations
- The restrictive and limiting nature of the CRT
- The limited relevance of the evidence on the CRT
- The relevance to role was unclear
Themes the Sussex trainees identified as components of the training which could be improved included:
- The CRT
- Real operational examples
- Improved IT facilities
- Re-consideration of appropriate target audience (e.g. District commanders/Command team to
attend first)
3.3.3 Summary
29 individuals participated over two days of pilot training in Sussex and the participants were the least
likely to have heard of Evidence-based Master Classes when compared to the one other force who had
heard of them (In 2 of the other pilot forces no participants had heard of the Master Classes). Comments
across both days of training reflected a level of uncertainty about EBP as another changing organisational
practice, the role that police experience will play in an EBP approach and resourcing issues. With regard
to the CRT, participants had concerns about having the resources and discretion to use it and whether the
evidence available was credible and relevant to them as practitioners in the UK. This led to them having
concerns about transferring and applying the research to their own problems. Gaining buy in from
frontline officers, resource limitations and combating risk adversity within the organisation were reflected
as barriers to implementing an EBP approach. Sussex participants most commonly identified an increased
understanding of evaluation research as the component of the training which was most useful/that they
would take back to their workforce and use. They felt the CRT limitations and a lack of clarity in the
relevance of the training to their specific roles were the least useful components of the training.
Suggested improvements to the training included real operational examples, improvements to the CRT,
better IT facilities and the inclusion of higher ranks.
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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3.4 POLICE SERVICE OF NORTHERN IRELAND
3.4.1 Organisational context and demographics
The Police Service of Northern Ireland (PSNI) was formed in 2001 and serves the entirety of Northern
Ireland, covering 11 Policing Districts, approximately 13,843 km² and 1.8 million people. The districts vary
in terms of the populations they serve, with Fernmanagh and Omagh having a population of 115,000 and
Belfast having 336,800 (Northern Ireland Statistics & Research Agency, 2015).
The Chief Constable’s most recent Annual Report (PSNI, 2014) states that public confidence currently is at
67.3%, the highest recorded since 2010. This is despite the assertion that 2013/14 was the most
demanding year since PSNI was formed, due to the delivery of the G8 summit, the World Police and Fire
Games and ongoing public order issues. The key development themes noted by the Chief Constable are
partnership and co-operation with both communities and other agencies.
Policing in Northern Ireland has typically been politically sensitive and PSNI taking over from the armed
Royal Ulster Constabulary was key in developing public confidence following policing of the Troubles
(Mulcahy & Orde, 2015). The PSNI Policing Plan 2014-2017 (Northern Ireland Policing Board & PSNI,
2014) highlights the on-going demand on policing from periods of disorder and protest in Northern
Ireland. Such demands lead to various outcomes including a lack of resources for routine policing
activities as well as injuries to officers.
As with other UK police forces, PSNI has also faced reduced resources and financial challenges in recent
years, responding to this with the introduction of the ServiceFirst Change Programme in 2015 (Northern
Ireland Policing Board & PSNI, 2015). This programme led to changes including a move to 11 districts and
seeks to optimise the workforce, embed an organisational culture of Policing with the community along
with various re-structuring of departments.
The PSNI workforce composition figures (PSNI, 2016) state that they currently has 6827 police officers
and 2359 police staff. Of these, 67.28% of police officers and 78.29% of police staff are perceived
Protestant whilst 31.16% of police officers and 19.63% of police staff identify as Roman Catholic. This
compares to the census data which finds that 45.14% of the Northern Ireland population identify their
religion as, or were brought up as, Catholic and 48.36% as Protestant and Other Christians (Northern
Ireland Statistics & Research Agency, 2012).
3.4.2 Pilot training programme
3.4.2.1 Overview
Northern Ireland was the last of the pilot training sessions and took place over two days at the Police
College in Belfast. The room was large and square, with the slides projected at the front and computers in
horizontal rows throughout the whole room, facing the front. This meant that most participants were
able to check their emails and undertake day-today desk work throughout both days whilst participating
in the training, sometimes to the detriment of their attentiveness to the trainers. There was some noise
from maintenance work on the windows of the room. There was tea/coffee facilities within the room, in
the morning and the afternoon. The training took place both days from 09:00 – 15:00. Some of the
computers would not work, however there were other working computers and it was not a problem for
the research team or participants.
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24 individuals participated over two days, making up 26.7% of the total sample. This included 2
Constables, 13 Sergeants, 3 Inspectors and 3 analysts. Whilst a Chief Inspector did attend the training,
they were unable to stay for the entire session and thus could not be incorporated into the pilot
evaluation.
59.09% of the participants were educated to at least degree level, 45.83% had served for 15+ years and
50.00% had served for between 5 and 15 years.
3.4.2.2 Findings and comments
3.4.2.2.1 Comparison to other pilot forces
There were no specifically statistically significant quantitative findings with regard to PSNI.
3.4.2.2.2 General reflections on EBP
In terms of reflections with regard to EBP, comments across both days of training highlighted concerns
around whether they would have management support to implement EBP approaches.
“It’s very relevant, whether [or not] your managers will see the importance”
Another concern which participants highlighted, which may be related to having management support,
was the need for prioritisation of such an approach in order to be able to implement it.
“I think it’s relevant, but not in each individual discipline/section of the force, just
neighbourhood/strategic. But there’s no reason why we can’t do this, it’s just getting it
prioristised”
Participant comments appeared to suggest that such prioritisation might overcome the issue of
resources, a concern for all of the forces we visited. Comments reflected the notion that having the
appropriate resources to implement an EBP approach would rely on it being prioritised.
“We need to say we’re going to use this for a specific problem, over a specific time and give it
resources”
3.4.2.2.3 Reflections on the CRT
Once the trainees started to engage with the training tasks and the CRT, comments largely reflected
positivity about the clarity of the information available on the CRT.
“Very easy to read, easy to work through. See quickly what you need.”
“This is clear and concise”
“This is great, it’s all in one place”
However, participants did have concerns about the limited amount of evidence available on the toolkit.
“Not much on it”
“All of the stuff on here, we do anyway”
“There’s lots of holes in the toolkit”
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Additionally, there were concerns as to whether the information which is available on the CRT was
relevant to them specifically, in terms of the topics of the research, where the research originated in the
UK and whether it was recent research.
“Not enough in there – is it on the right stuff?”
“A lot of the evidence seemed to be based in the USA/Canada – why haven’t studies in the UK
been bought into the toolkit?”
“Could there be a way of seeing how old the research is? Some of it is really old. I wouldn't use
the lighting research because things change, for instance the types of crime etc. I would go to the
police library and search, use my judgement”
3.4.2.2.4 Challenges related to implementing an EBP approach
When considering the challenges to identifying an evidence-based intervention, comments reflected
concerns about gaining buy-in within the organisation, particularly gaining buy in from management.
“Getting a high rank to buy in”
“We wouldn’t have any problem identifying an intervention, we would just have a problem
convincing someone in our organisation to understand”
“If you can’t convince one person, the decision-maker, the strongest and loudest voice, it isn’t
going to happen. And sometimes they rely on their experience instead”
There were also concerns about how a lack of communication would impact on the implementation of
EBP approaches, in terms of the buy-in discussed above and also in terms of gaining knowledge about
what approaches are being used.
“It’s like they don’t understand us, us on the ground know the things that they don’t, but they
won’t listen to us. We’re just sergeants, we don’t matter”
“Communication – finding out what others are doing”
A key issue for participants, as with other pilot forces, was the availability of resources to implement an
EBP approach.
“Competing demands for resources within organisation – if it is not a strategic priority then there
won’t be any resources”
“The nuts and bolts of making it work; shift patterns, resources, overtime implications”
“Competing tasks/priorities – officers on the ground have so many things to do”
Finally, participants reflected on their concerns about the risk involved in identifying and implementing
and evidence-based intervention, and how that will impact on individuals feeling able to make the
decisions required to implement such an approach.
“Personal risk if the organisation is conservative/risk adverse”
“No one wants to make a decision/be an advocate – I will try and pass it off to someone else!”
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3.4.2.2.5 Feedback on the pilot training
Some general feedback on the pilot training days from the PSNI participants includes:
“Worthwhile and valuable” (male, sergeant)
“Enjoyable and informative” (female, sergeant)
“Very informative – has given me a lot to think about” (female, analyst)
“Very interesting and will be practically useful, would be beneficial to all in frontline policing”
(female, analyst)
“It was relevant to my work and has informed me; made me think objectively about what I do and
what I can achieve” (male, sergeant)
“Well delivered and relevant course for ‘forward thinking’ police” (male, constable)
“I think evidence-based/informed policing is the future!” (male, inspector)
“Very useful course to help me focus on using evidence as a basis for any proposed interventions”
(female, inspector)
“I enjoyed it, particularly the discussion points and it is good to be reminded of strategic level
thinking…It is easy to get bogged down in day-to-day issues, good to look at problem holistically”
(female, sergeant)
“It was useful to get a realistic and practical understanding of the Crime Reduction Toolkit. The
concept of evidence-informed policing as opposed to evidence-based policing is very useful”
(female, staff)
PSNI participants most commonly (approximately 50%) identified an increased understanding of the CRT
as the component of the training which was most useful in meeting their learning goals/that they would
take back to their workforce and use.
Other themes the PSNI pilot trainees identified as components of the training most useful in meeting their
learning goals/ that they would take back to their workforce and use included:
- An increased understanding of EMMIE
- An increased understanding of evaluation research
- A new approach to problem solving/decision-making
- The ability to use EMMIE to plan and structure evaluation
Themes the PSNI trainees identified as components of the training least useful in meeting their learning
goals/ that they would not take back to their workforce and use included:
- None! (A large proportion of trainees did not identify any ‘least useful’ components)
“It was all useful” (female, analyst)
- The CRT and its limitations
- The limited relevance of the evidence on the CRT
- The relevance to individual roles was unclear
- A lack of appreciation of resource limits
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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- How to apply the training operationally and the viability within the force
Themes the PSNI trainees identified as components of the training which could be improved included:
- Real operational examples
- Re-consideration of appropriate target audience (e.g. Senior management team) “Useful information
but I feel input from higher ranks with PSNI specific details on actual implementation of these would
be very beneficial” (female, sergeant)
3.4.3 Summary
24 individuals participated in the pilot training in Northern Ireland, over two days. Comments across both
days highlighted concerns around whether participants would have the management support and
resource prioritisation required to implement EBP approaches. Participants were positive about the
clarity of the information available on the CRT, however were concerned about the limited amount of
evidence on it and whether the evidence was relevant. Buy-in from senior management, a lack of
communication within the force, resources and the personal risk involved were perceived as barriers to
implementing an EBP approach. PSNI participants most commonly identified an increased understanding
of the CRT as the component of the training which was most useful in meeting their learning goals/that
they would take back to their workforce and use. However they felt that the CRT and its limitations, a lack
of appreciation of the resource limits the force faces and a lack of clarity in how EBP applied to specific
roles were the least useful aspects of the training. Participants suggested that real operational examples
and the inclusion of higher ranks could improve the training.
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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4 OVERALL RESULTS & DISCUSSION
4.1 DEMOGRAPHIC INFORMATION
Figure 1: Pie chart illustrating percentage of participants per force
With regards to the overall sample (n=90), the largest proportion of attendees were from Sussex,
followed by PSNI, Scotland, and then Hampshire (see Figure 1).The largest proportion of attendees were
Sergeants, followed by Inspectors, Analysts, Constables, other police staff (e.g. Deputy Principle,
Executive Officer) and Chief Inspectors (see Figure 2). See Figure 3 for the distribution of ranks/roles by
force, with Scotland standing out as having provided no analysts or police staff and Hampshire providing
the smallest proportions of officers.
Figure 2: Pie chart illustrating percentage of participants per rank/role
9%
39%
27%
4%
13%
8%
Percentage of Participants per Rank/Role
Constable
Sergeant
Inspector
Chief Inspector
Analyst
Other police staff
25%
16%
32%
27%
Percentage of Participants per Force
Scotland
Hampshire
Sussex
PSNI
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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Figure 3:Stacked bar chart illustrating rank/role by force
The majority of attendees had served in the police for more than 15 years (58.9%), followed by 6-15 years
(34.4%) and then less than 6 years (6.7%). The majority of attendees who provided their age (n=87), were
aged 41 and over (56.7%), followed by 26-40 (37.8%) and then aged 20-25 (2.2%).
62.2% of participants who provided gender information (n=89) were male, making up the majority of
participants within each rank/role, with the exception of analysts and police staff (see Figure 4).
Figure 4: Clustered bar chart illustrating gender by rank/role
0
5
10
15
20
25
30
35
Scotland Hampshire Sussex PSNI
Number of Rank/Role by Force (n=90)
Constable Sergeant Inspector Chief Inpector Analyst Other Police Staff
0
5
10
15
20
25
30
Constable Sergeant Inspector Chief Inspector Analyst Other Police Staff
Number of Males/Females per Rank/Role
Female Male
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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The majority of participants who provided educational information (n=87) held education to a BA/BSc
level or above (67.8%). See Figure 5 for the number of each educational level, with all forces providing a
number of participants which each level of education. The majority of Scotland, Hampshire and Sussex
participants were educated to BA/BSc level, whilst most of PSNI participants were educated to A Level.
Figure 5: Stacked bar chart showing level of education by force
4.2 QUANTITATIVE FINDINGS
4.2.1 Descriptive findings
4.2.1.1 Who participated and who volunteered to participate?
65.6% of participants had heard of EBP prior to the pilot training and 54.4% had volunteered to attend,
rather than been instructed to attend. It is important to consider the demographic information when
interpreting the findings of the evaluation. For instance, the small numbers of Chief Inspectors and a lack
of any ranks above this will mean that the findings cannot be applied to those officers. Additionally, if
such data/information is available, it is worth considering whether these levels are comparative to UK
police in general, when considering how representative the sample is.
Fisher’s Exact test16 revealed a significant association between how a participant enrolled on the pilot
training programme and their rank (p < .05). Whilst all of the Chief Inspectors had volunteered to attend
(n = 4), Constables were 10.49 times more likely to have volunteered than Sergeants, 9.80 times more
likely than Inspectors, 2.8 times more likely than Other Police Staff and 2.33 times more likely than
Analysts. See Figure 6 for an illustration of the percentages of each rank who volunteered versus were
16 See Footnote 5, p.3.
0
5
10
15
20
25
30
35
40
A Level or Equivalent HNC/HND BA/BSc PostgraduateCertificate/Diploma
MA/MSc
Number of Participants per Level of Education
Scotland Hampshire Sussex PSNI
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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instructed to attend the pilot training.
Figure 6: Stacked bar chart illustrating method of enrolment by rank
There was also an association between enrolment method and force (p < .05) with Hampshire 5.70 times
more likely to have volunteered than Scotland, 5.19 times more likely than Sussex and 1.51 times more
likely than PSNI. See Figure 7 for an illustration of the percentages of each force who volunteered versus
were instructed to attend the pilot training.
Figure 7: Stacked bar chart illustrating method of enrolment by force
0
20
40
60
80
100
120
Constable Sergeant Inspector Chief Inspector Analyst Other police staff
Percentages of Method of Enrolment by Rank
Volunteered Were instructed
0
20
40
60
80
100
120
Scotland Hampshire Sussex PSNI
Percentages of Method of Enrolment by Force
Volunteered Were instructed
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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Those participants with a Masters were 27.5 times more likely to have volunteered to participate than
those with HNC/HND (p < .005), 17.89 times more likely than those with A Levels, 9.84 times more likely
than those with BA/BSc and 5.5 times more likely than those with a Postgraduate Certificate/Diploma.
See Figure 8 for an illustration of this generally increasing likelihood of volunteering as level of education
increases.
Figure 8: Stacked bar chart illustrating method of enrolment by level of education
Level of education was also associated with whether a participant had participated in any other EBP
activities prior to the pilot training (p < .05) with those with a Masters being 9.15 times more likely to
have participated in other EBP activities than those with a BA/BSc.
This suggests that those keen to participate in EBP related training/activities are likely to have a higher
level of education and that, of the ‘rank and file’ ranks, Constables may be more open to EBP. 25% of the
Constables (n=8) were educated to masters level, whilst 37.5% were educated to the Postgraduate
certificate/diploma. These levels of education are higher than amongst the other ranks, although the
Constables are such a small sample it is difficult to compare with certainty. However, it can be suggested
that for Constables, the level of education may make them more open to EBP as an approach, although it
is also worth considering whether their more recent recruitment into the field of policing may also have
an impact.
It is worth considering the characteristics which have impacted on who has proactively chosen to be
involved in the pilot training, as they may indicate the characteristics of those police officers/staff who
could be most easily reached by communications and activities intended to advance EBP practice within
the profession.
0
20
40
60
80
100
120
A level or equivalent HNC/HND BA/BSc Postgraduatecertificate/diploma
Masters
Percentages of Method of Enrolment by Level of Education
Volunteered Were instructed
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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4.2.1.2 Awareness of EBP & College Activities
65.6% of participants had heard of EBP prior to the pilot training. Fisher’s Exact test revealed a significant
association between awareness of EBP prior to the pilot training and force (p < .05). This seems to be
because those in Hampshire were 14.18 times more likely to be aware of EBP prior to the pilot training
than those in Scotland, 10.998 times more likely than those in PSNI, and 4.14 times more likely than those
in Sussex. 35.71% of Hampshire participants were analysts, compared with none of the participants from
Scotland and so these findings may be due to significant associations between awareness of EBP and
rank/role (p < .005); analysts were 14.67 times more likely to have heard of EBP than sergeants, 6.59
times more likely than Inspectors, and 1.57 times more likely than Constables. All of the Chief Inspectors
and other police staff had heard of EBP prior to the training. See Figure 9 for an illustration of awareness
of EBP.
Figure 9: Stacked bar chart illustrating awareness of EBP by rank/role
Hampshire were also five times more likely to have heard of Evidence-based Master Classes than Sussex
(p < .05 – no participants in Scotland or PSNI had heard of the Master Classes).
Other police staff (not analysts) were 14.64 times more likely to have heard of EBP components of
College training programmes than Inspectors (p < .05), 7.96 times more likely than Sergeants, 6.65 times
more likely than Analysts, 2.22 times more likely than Constables and 1.33 times more likely than Chief
Inspectors.
There were no significant differences between the forces with regards to any of the other College
activities asked about in the pre-pilot training questionnaire:
- 4.4% of the sample about Evidence Base Camp (1 individual had participated)
- 6.7% of the sample had heard of Evidence-based Master Classes (1 individual had participated)
- 7.8% had heard of Research Surgeries
- 20% had heard of EBP components of College training programmes
0
20
40
60
80
100
120
Constable Sergeant Inspector Chief Inspector Analyst Other police staff
Percentages of awareness of EBP pior to the pilot training by rank/role
Have heard of EBP before Have not heard of EBP before
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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63.3% of participants had heard of POLKA. Fisher’s Exact test revealed a significant association between
force and awareness of POLKA (p < .001) with Hampshire participants being 39.77 times more likely to
have heard of POLKA than participants from Scotland, 11.85 times more likely than participants from PSNI
and 2.92 times more likely than participants from Sussex.
Analysts were 16 times more likely than Sergeants to have heard of POLKA (P < .005), 8.57 times more
likely than Inspectors, 4 times more likely than both Constables and Chief Inspectors and 1.71 times more
likely than Other Police Staff. See Figure 10 for an illustration of the total 63.3% of the sample who had
heard of POLKA, split by rank/role. When compared with Figure 2 which illustrated the percentages of the
total sample by rank/role, you can see how analysts and other police staff are overrepresented
Figure 10: Pie chart illustrating percentage of participants who had heard of POLKA per rank/role
Level of education was also associated with who had heard of POLKA (p < .05), with the odds increasing
with level of education and those with a Masters being 7.31 times more likely to have heard of POLKA
than those with A Levels.
There were no significant differences between the forces with regards to awareness of any of the other
College resources asked about:
32.2% of participants had heard of the WWCCR
71% had heard of the Crime Reduction Toolkit
16.7% had heard of the College Research Map
10% were aware of whether their force had a Frontline Champion (these were more likely to be
Chief Inspectors, p < .05)
Chief Inspectors were 17.96 times more likely to have heard of the WWCCR than Sergeants (p < .005),
9.01 times more likely than Inspectors, 3 times more likely than either Constables or Analysts and 1.2
times more likely than other police staff. Level of education was also associated with who had heard of
WWCCR (p < 0.005), with the odds increasing with level of education and those with a Masters being 35
times more likely to have heard of the WWCCR than those with A levels.
11%
26%
25%
5%
21%
12%
Who had heard of POLKA?
Constable
Sergeant
Inspector
Chief Inspector
Analyst
Other police staff
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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4.2.1.3 Use of Research and College resources
Prior to the pilot training:
42.2% had used research (journals, books, reference material)
50% had used the College website
10% had used the College research map
31.1% had used the Crime Reduction Toolkit
55.6% had used POLKA
16.7% had used the National Police Library
There was a significant association between Level of Education and use of POLKA (p < .005), with those
with a BA/BSc being 12.264 times more likely than those with A Levels to have used POLKA, 4.33 times
more likely than those with HNC/HND, 1.63 times more likely than those with a Postgraduate
Certificate/Diploma and 1.22 times more likely than those with a Masters. See Figure 11 below for an
illustration of the distribution.
Figure 11: Stacked bar chart illustrating percentage of use of POLKA by level of education
A similar pattern emerged with a significant association between Level of Education and use of the
College website (p < .05) – those with a BA/BSc were 16.63 times more likely to have used it than those
with a HND/HNC.
4.2.1.4 Previous research/evaluation experience
21.1% of the sample had undertaken a piece of research with a university prior to the pilot training.
Fishers Exact test revealed an association between force and previously having undertaken a piece of
work with a university (p < .05) with participants from Hampshire being 14.03 times more likely than
Scotland to have undertaken a piece of research with a university, 9.32 times more likely than those from
PSNI and 5.11 times more likely than Sussex.
0
20
40
60
80
100
120
A level/equivalent HNC/HND BA/BSc Postgraduatecertificate/diploma
Masters
Percentage of use of POLKA by Level of Education
Had used POLKA Had not used POLKA Not sure
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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Other Police Staff were 14.18 times more likely to have undertaken a piece of research with a university
than Sergeants (p < .005), 9.32 times more likely than Inspectors, 4 times more likely than Analysts, and
1.33 times more likely than both Chief Inspectors and Constables.
18.9% reported they had previously formally assessed a crime intervention in terms of its effectiveness.
4.2.2 Pilot findings
4.2.2.1 Pre-pilot training beliefs17
This section provides an overview of participant beliefs about the relevance of the training, the relevance
and value to research and evaluation and their own levels of research skills prior to the pilot training.
Whilst this sample may not be representative of all police officers and staff across the UK, the statements
may provide a level of understanding of the sample baseline beliefs and attitudes with which to compare
post-training beliefs.
4.2.2.1.1 Relevance and value of the training
In their pre-pilot training questionnaires:
82.9% of participants agreed or strongly agreed with the statement “I believe the pilot
programme will be relevant to my job” whilst 17% responded ‘Don’t know’.
85.3% of participants agreed or strongly agreed with the statement “I believe the pilot
programme will be relevant to my force” whilst 13.6% responded ‘Don’t know’ and 1.1%
disagreed with the statement.
75% of participants agreed or strongly agreed with the statement “I believe the skills learnt during
this course will be valued by my force” whilst 21.6% responded ‘Don’t know’, 2.3% disagreed and
1.1% strongly disagreed with the statement.
4.2.2.1.2 Relevance and value of research/evaluation
In their pre-pilot training questionnaires:
97.7% of participants agreed or strongly agreed with the statement “Research can be useful for
my role” whilst 1.1% disagreed and 1.1% strongly disagreed with the statement.
93.2% of participants agreed or strongly agreed with the statement “Research is important for my
role” whilst 2.3% responded ‘Don’t know’, 3.4% disagreed and 1.1% strongly disagreed with the
statement.
90.9% of participants agreed or strongly agreed with the statement “Research can be used to
inform my day-to-day work” whilst 2.3% responded ‘Don’t know’, 5.7% disagreed and 1.1%
strongly disagreed with the statement.
71.6% of participants agreed or strongly agreed with the statement “Working with universities
can be useful for my job” whilst 26.6% responded ‘Don’t know’, and 2.3% disagreed with the
statement.
90.9% of participants agreed or strongly agreed with the statement “Formally assessing the
effectiveness of crime reduction interventions is important for my role” whilst 3.4% responded
‘Don’t know’, 4.5% disagreed and 1.1% strongly disagreed with the statement.
17 Where values do not add up to 100%, this indicates missing data where participants failed to complete a question in the questionnaires. Here, valid percentages have been reported.
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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4.2.2.1.3 Research Skills
In their pre-pilot training questionnaires:
78.4% of participants agreed or strongly agreed with the statement “I am able to access research
materials” whilst 14.9% responded ‘Don’t know’ and 13.8% disagreed with the statement.
72.7% of participants agreed or strongly agreed with the statement “I am able to identify
appropriate research materials” whilst 12.5% responded ‘Don’t know’, 13.6% disagreed and 1.1%
strongly disagreed with the statement.
80.7% of participants agreed or strongly agreed with the statement “I am able to interpret
research” whilst 10.2% responded ‘Don’t know’ and 9.1% disagreed with the statement.
71.3% of participants agreed or strongly agreed with the statement “I am able to assist others in
using research to make decisions” whilst 14.9% responded ‘Don’t know’ and 13.8% disagreed
with the statement.
61.3% of participants agreed or strongly agreed with the statement “I believe I have the
knowledge and skills needed to assess the effectiveness of a crime reduction intervention” whilst
20.5% responded ‘Don’t know’, 15.9% disagreed and 2.3% strongly disagreed with the statement.
48.9% of participants agreed or strongly agreed with the statement “I know where I can get
assistance to assess the effectiveness of crime reduction interventions” whilst 23.9% responded
‘Don’t know’, 25% disagreed and 2.3% strongly disagreed with the statement.
4.2.2.2 Post training beliefs
This section provides an overview of participant beliefs about the relevance and value of the training and
the relevance and value to research and evaluation following the pilot training. Where a belief was
measured in both the pre and post training questionnaires, and a significant difference was found, this is
reported.
4.2.2.2.1 Relevance and value of the training
In their post-pilot training questionnaires:
87.8% of participants agreed or strongly agreed with the statement “The training was relevant to
my role” whilst 2.2% responded ‘Don’t know’, 5.6% disagreed and 4.4% strongly disagreed with
the statement. There was no significant difference between these beliefs and the related pre-
training belief.
95.5% of participants agreed or strongly agreed with the statement “Evidence-informed policing is
relevant to my role” whilst 4.4% disagreed with the statement. There was no significant
differences between this and the spread of beliefs with regard to the pre-training statement “I
believe the pilot programme will be relevant to my job”.
90% of participants agreed or strongly agreed with the statement “I would like to apply the
knowledge/techniques from the training in my role” whilst 1.1% responded ‘Don’t know’ and 8.9%
disagreed with the statement.
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60% of participants agreed or strongly agreed with the statement “The skills I learnt during this
course will be valued by my force” whilst 18.9% responded ‘Don’t know’, 20% disagreed and 1.1%
strongly disagreed with the statement.
Wilcoxon signed rank test18 revealed a small but significant difference between participant beliefs
pre and post training with regard to whether the skills learnt will be valued by their force, with
more individuals appearing to disagree with the statement following the training (T = 261, p
= .002, r = -.02).
When the data was split by force, only Scotland (T = 18, p = .047, r = -.04) and Hampshire (T = 1, p
= .040, r = - .07) remained statistically significant outcomes. Once again, these are very small
effect sizes. However, Figure 12 illustrates that Scotland and Hampshire had higher proportions
of doubt as to whether the force would value the skills learnt during the training (26% and 28.6%
respectively). There were no significant differences when split by rank.
Figure 12: Stacked Bar chart Illustrating Percentage of Responses to “The skills I learnt during this course will be valued by my force” per Force
4.2.2.2.2 Relevance and value of research/evaluation
In their post-pilot training questionnaires:
98.9% of participants agreed or strongly agreed with the statement “Research can be useful for
my role” whilst 1.1% disagreed with the statement. Whilst this is just a slightly higher proportion
of positive responses than prior to the training, a Wilcoxon Signed Rank Test revealed a small but
significant negative difference between participant beliefs pre and post training with regard to
research being useful to their role, with slightly more positive beliefs prior to the training (T = 83,
18 See Footnote 4, p.3.
0
20
40
60
80
100
120
Scotland Hampshire Sussex PSNI
Percentage of each response to “The skills I learnt during this course will be valued by my force” per Force
Strongly Disgaree Disagree Don't know Agree Strongly Agree
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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p = .020, r = -.01) and individuals actually being more likely to have reduced their score following
the training.
Given the figure, it would suggest that participants reduced their scores from ‘strongly agree’ to
‘agree’ following the training, as can be seen in Figure 13. When the data was split by force, this
only remained significant for Hampshire (T = .000, p = .046, r = -.07) although, again, this was a
very small effect. When the data was split by rank the result only remained significant for
Inspectors (T = .000, P = .014, r = -.05).
Figure 13: Clustered bar chart illustrating frequency of responses to "research can be useful to my role" before and after training
91.1% of participants agreed or strongly agreed with the statement “Research is important for my
role” whilst 1.1% responded ‘Don’t know’ and 7.8% disagreed with the statement. Once again,
there was a small but significant negative difference between participant beliefs pre and post
training, with slightly more positive beliefs prior to the training (T = 170, p = .036, r = -.01) and
individuals actually being more likely to have reduced their score following the training.
It again appears that participants reduced their scores from ‘strongly agree’ to ‘agree’ following
the training, as can be seen in Figure 14.
0
10
20
30
40
50
60
Strongly Disagree Disagree Agree Strongly Agree
Frequency of Responses to "Research can be useful to my role" Before and After Training
Before training After training
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Figure 14: Clustered bar chart illustrating frequency of responses to "research is important to my role" before and after training
88.9% of participants agreed or strongly agreed with the statement “Research can be used to
inform my day-to-day work” whilst 10% disagreed and 1.1% strongly disagreed with the
statement. Once again, there was a small but significant negative difference between participant
beliefs pre and post training, with slightly more positive beliefs prior to the training (T = 146, p
= .006, r = -.01) and individuals actually being more likely to have reduced their score following
the training. When the data was split by force, this only remained significant for Scotland (T
= .000, p = .005, r = -.06) although, again, this was a very small effect. Once again, when the data
was split by rank the result only remained significant for Inspectors (T = .000, P = .020, r = -.05).
Figure 15: Clustered bar chart illustrating frequency of responses to "research can be used to inform my day-today work" before and after training
0
10
20
30
40
50
60
Strongly Disgaree Disagree Don't know Agree Strongly Agree
Frequency of Responses to "Research is important to my role" Before and After Training
Before training After training
0
10
20
30
40
50
60
Strongly Disagree Disagree Don't know Agree Strongly Agree
Frequency of Responses to "Research can be used to inform my day-to-day work" Before and After Training
Before training After training
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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85.5% of participants agreed or strongly agreed with the statement “Working with universities
can be useful for my job” whilst 10% responded ‘Don’t know’, and 4.4% disagreed with the
statement. Whilst the proportion of individuals who agreed or strongly agreed with the
statement increased following the training, this was not significant.
90% of participants agreed or strongly agreed with the statement “Formally assessing the
effectiveness of crime reduction interventions is important for my role” whilst 2.2% responded
‘Don’t know’, and 7.8% disagreed with the statement. There were no significant differences in
belief about this statement before and after the pilot training.
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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4.2.2.3 Perceptions of the training
Table 1 provides the percentage of participant responses to post-pilot training questionnaire questions
regarding their perceptions of the training. Across all of the statements regarding perceptions of the
training, there was an average of 83.66% positive feedback.
Statement on post-pilot training question
% participants who agreed or strongly
agreed
% participants
who responded
‘don’t know’
% participants
who disagreed
% participants
who strongly
disagreed
The training content was interesting to me
91.1 0 7.8 1.1
As a result of this training, I am more able to access research materials
70 6.7 21.1 2.2
As a result of this training, I am more able to identify appropriate research materials
74.5 4.4 20 1.1
As a result of this training, I am more able to interpret research
68.9 7.8 20 3.3
As a result of this training, I am more able to assist others in using research to make decisions
73.5 7.8 15.6 2.2
As a result of this training, I am more able to assess the effectiveness of a crime reduction intervention
85.4 4.4 11.1 0
As a result of this training, I am more likely to get assistance to assess the effectiveness of crime reduction interventions
73.4 7.8 16.7 2.2
The structure/order of the training day was appropriate
95.5 1.1 3.3 0
The pace of the training day was appropriate
95.6 0 4.4 0
The visual aids (e.g. PowerPoint, handouts) were effective in helping me to learn
87.7 1.1 11.1 0
The Case Study task was effective in helping me to learn
91.1 2.2 5.6 1.1
The group discussions were effective in helping me to learn
94.4 1.1 4.4 0
The instructor was effective in helping me to learn
97.8 1.1 0 1.1
The facilities (e.g. the room, the computer access) were satisfactory
72.7 1.1 23.3 3.3
Table 1: Percentages of responses to statements regarding perceptions of the training
Fleming, J., Fyfe, N., & Wingrove, J. (2016a). Evidence-informed Policing: A Pilot Training Evaluation
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4.2.3 Quantitative Findings Summary
Findings suggest that those keen to participate in EBP related training/activities are likely to have a higher
level of education and that, of the ‘rank and file’ ranks, Constables may be more open to EBP. It is worth
considering the characteristics which have impacted on who has proactively chosen to be involved in the
pilot training, as they may indicate the characteristics of those police officers/staff who could be most
easily reached by communications and activities intended to advance EBP practice within the profession.
A high percentage of participants had positive beliefs about the relevance and value of the training,
research/evaluation and their own research abilities prior to the pilot training, although only 48% of
participants felt they knew where to get assistance to assess the effectiveness of a crime reduction
intervention prior to the pilot training. This level of positivity prior to the pilot training appeared to reduce
in a small but significant way following the training. It is suggested that once participants realised the time
and resources required to implement what they had learned, they were less sure they would have the
support of their senior management to achieve this.
Across all of the statements regarding perceptions of the training itself (e.g. “the training was
interesting”; “I am more able to assess the effectiveness of a crime reduction programme”; “The Case
Study task was effective”), there was an average of 83.66% positive feedback.
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4.3 QUALITATIVE FINDINGS The following section reports the themes identified in the qualitative responses to the post-training
questionnaire, observation notes and the notes completed as part of a reflective session following each
pilot training day. Whilst other themes were identified, the themes reported here were identified most
consistently across all of the forces and are collected under the following headings:
- Perceived benefits of the training
- Perceived limitations of the training
- Suggested improvements to the training
- Feedback on the CRT
- Reflections on EBP
The number of quotes provided for each theme is not related to the number of participants who
reflected a particular theme, but rather were those chosen to illustrate most clearly the themes and
interpretation provided. As some of these core findings have already been reported in the overview of
the individual forces in section 3, some of these quotes may be repeated within the following sections
where they are explored further.
4.3.1 Perceived benefits of training
When asked what component of the training they felt was most useful in meeting their learning goals and
what aspects they would take back to their workplace and use, participants across the sample identified
that developing an understanding of the CRT, EMMIE and evaluation research and how it can be useful to
their role enabled them to identify a new approach to problem solving and decision-making within their
role. Participants reflected that the group discussion and the responsiveness and knowledge of the
trainers facilitated an open forum which they felt was beneficial to meeting their learning needs. These
themes will be discussed in the following sections.
“The existence of the ‘what works’ crime reduction activities and the value of it as another tool to
use in conjunction with existing problem solving models” (Male, Constable)
4.3.1.1 Increased understanding of the CRT, EMMIE and evaluation research
The participants most frequently mentioned the CRT, EMMIE and evaluation research as components of
the training which they felt were most useful in meeting their learning needs and that they would take
back to their workplace and use.
Participants discussed an increased awareness of the CRT, how to use it and when it might be helpful as
beneficial for them. The case study tasks were identified as useful in improving the participants’ ability to
apply the toolkit to their day-to-day role, by introducing them to the CRT and providing them with an
opportunity to use it in a practical way.
“Practical ability to see, use and experience the toolkit” (Male, Inspector)
“The use of the toolbox, this gave me an opportunity to see how it is used, how it can be used
and the ways I could potentially apply it in my role” (Female, Staff)
“Learnt a lot about the toolkit which will help me on a day-to-day basis – thank you” (Male,
Sergeant)
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“I looked prior to the training and found it confusing so training helped” (Female, Staff)
The participants identified various situations in which they would use the CRT within their role, including
when they are writing reports and recommendations and when they are working within partnerships,
primarily focused on providing them with evidence to support a new way of working.
“I will look at the Crime Reduction Toolkit when writing reports (useful for the recommendation
sections)” (Female, Staff)
“Knowing about access to specific research to help me evidence in support of good practice/new
ways of working” (Male, Sergeant)
“Introduction to the Crime Reduction Toolkit and ability to make more informed decisions” (Male,
Sergeant)
“Consulting the tool during any intervention design process” (Male, Constable)
For some, the increased awareness and understanding of the way in which CRT could inform their
practice was particularly important, as they felt that this had not been communicated to them previously.
By introducing the CRT as something which could inform their practice, alongside their professional
experience, participants felt they had a more appropriate understanding of the CRT, which accepted its
limits and did not dismiss the experience and expertise they could bring to problem solving.
“To learn that the toolkit was to help inform interventions my perception beforehand was that it
should be used as the ‘solution’ to the problem” (Female, Staff)
“It was useful to get a realistic and practical understanding of the Crime Reduction Toolkit”
(Female, Staff)
In this way, the participants felt that by simplifying the CRT and its uses, they had been provided with a
new approach to problems they come across in their roles.
“Use of toolkit as a facility to identify other means to address ongoing problems/issues faced on a
daily basis in my area of work” (Female, Sergeant)
“Understanding the method in selecting any particular intervention and how the tool can be
used in this process” (Male, Constable)
This new approach to problem solving was evident in their discussion of how being introduced to EMMIE
had provided them with a way to structure the new approach. In particular, it providing them with a
framework to assess research against and also to structure their design of intervention evaluation.
“EMMIE acronym was a useful tool to incorporate into my and my team’s work” (Female, Analyst)
“EMMIE provides a structure for planning and implementing an evaluation of a crime reduction
intervention” (Female, Chief Inspector)
“Very useful to have a framework to assess research against” (Female, Analyst)
When discussing EMMIE as a perceived benefit of the training, participants were able to identify specific
current and future tasks which they would like to apply EMMIE to.
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“EMMIE is a useful evaluation tool and one that will be of benefit to me in evaluating training
programmes and product delivery” (Male, Sergeant)
“I have several research projects in the pipeline so I would be keen to apply EMMIE to them”
(Male, Sergeant)
“Framework ‘EMMIE’ and implications for future interventions planned” (Male, Constable)
The participants were highlighting how their understanding of the CRT and EMMIE fed into an increased
understanding of the need for evaluation research. This increased awareness of the need for evaluation
research, and an increased understanding of how it is carried out was highlighted as a key benefit of the
training for many of the participants.
“The need for more and competent evaluation of policing practice” (Male, Constable)
“The general debate which shows how we ‘knee-jerk’ decision make and rarely evaluate.
Reflection has shown that we should not continue with this approach but there are many
challenges ahead to alter this culture” (Female, Inspector)
In particular, the participants emphasised the way in which understanding basic research and evaluation
methods such as identifying before and after measures prior to implementing an intervention can be
used in their roles, and the benefits it can have in changing police culture.
“The session has helped me to look at a new way of evaluation. This will help me in my role”
(Male, Sergeant)
“The importance of having a baseline informed as to what we are looking to change via
appropriate interventions” (Male, Sergeant)
“Setting aims and goals at onset of a project, as well as taking the time at the end to assess
impacts and learn from experience” (Female, Analyst)
“Making it clear that evaluation starts before intervention, rather than post intervention.
Stopping the ‘doomed to succeed’ culture” (Male, Staff)
Participants felt they had been provided with a structure which allowed them to develop definitions,
through identifying a measure for each level of EMMIE, of what ‘success’ of an intervention really looks
like.
“The importance of identifying what the problem is you are trying to effect” (Male, Sergeant)
“Identify and objectify what is success in terms of an intervention” (Female, Sergeant)
“Looking at how to tell if an implemented intervention was working if it was worth the resources
and how to assess this” (Female, Sergeant)
4.3.1.2 Identification of a new approach to problem solving and decision-making
The increased understanding of the CRT, EMMIE and evaluation research described above feeds into the
way in which participants felt they had been provided with a new set of tools and approach to policing.
“Looking at possible intervention methods from a different perspective” (Female, Sergeant)
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“Very useful course to help me focus on using evidence as a basis for any proposed
interventions” (Female, Inspector)
“An introduction to a system I had no knowledge of beforehand” (Male, Inspector)
For many of the participants there was a level of positivity and enthusiasm for EBP/EIP as an approach,
evident when they were discussing the benefits of the training. For some of the participants this was a
marked change from how they had predicted they would feel about the training.
“It makes you think differently – the rest of the analysts would benefit, are you coming back?”
(No gender/rank recorded)
“I think evidence-based/informed policing is the future! It ties in with P.E.E.L and provides
rationale for decision making” (Male, Inspector)
“I was very sceptical about what I may learn from the day; but changed to an interested
participant and can see the value of EBP on a day-to-day and strategic level” (Male, Staff)
4.3.1.3 Opportunities for group discussion
Many of the benefits of the training which the participants identified were linked to having the space to
discuss the EBP approach and its issues within a group context with their peers.
“The group discussions and hearing other people’s views were particularly useful” (Female, Staff)
“The group discussions helped me understand the importance of research” (Male, Sergeant)
In particular, discussing the approaches and issues which the training addressed were a way of enabling
the participants to share their experiences with their peers in an open forum, providing participants with
a wider understanding of how other people might approach or deal with problem solving.
“The opportunity to share experiences and knowledge with like-minded colleagues” (Female,
Staff)
“I enjoyed the input and the frank discussions with my peers” (Male, Sergeant)
4.3.1.4 Responsiveness and knowledge of the trainers
Alongside the opportunity for discussion with their peers, participants also placed value on the
interaction they experienced with the trainers.
“The opportunity to share experiences and knowledge with like-minded colleagues. Similarly the
valued input from Nick and Jenny. Thank you.” (Female, Chief Inspector)
“Team delivering responded to audience and adapted content relevant to need of group to
facilitate benefits to all in the audience” (Female, Sergeant)
The responsiveness of the trainers was highlighted in particular when the participants reflected on the
challenges related to putting an EBP approach into practice as well as some of the limitations of the CRT
and the research base.
“Trainers were accommodating and knowledgeable – sadly what they were working with let them
down!” (Male, Inspector)
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“I thought you were very tolerant, accommodating to us. Our frustration is the topic, not the
training” (No gender/rank recorded)
“The trainers were very tolerant of our challenging questions and views, for which thank you”
(Female, Chief Inspector)
“Good presentation with clear messaging, participants showed naivety or lack of knowledge of
organisational initiatives/changes and opportunities” (Male, Staff)
By recognising and responding to the participants’ concerns around a new approach to their roles, the
trainers were able to build a rapport which enabled the participants to appreciate the content of the
training and recognise the value it could have in informing their roles.
4.3.1.5 Enjoyable
Finally, the other most commonly perceived benefit of the training was that it was enjoyable for the
participants themselves, which may have enabled them to consider a challenging and potentially
controversial topic.
“Very enjoyable and thought provoking” (Male, Constable)
4.3.2 Perceived limitations of training
“This was a useful and interesting day but vast improvements need to be made on the toolkit to
make it effective. Local sharing needs to be nailed first. Thank you.” (Female, Constable)
When asked what component of the training they felt was least useful in meeting their learning goals and
what aspects they would not take back to their workplace and use, participants across the sample focussed
on what they perceived as the limitations of the CRT. While another large proportion of the participants
considered all aspects of the training to be useful in some way, other participants had concerns about the
viability of EBP within their force, the relevance to their individual role and a lack of appreciation of
resource limits. This led to a concern that “nothing will change”.
4.3.2.1 Limitations of the CRT
When asked about the limitations of the training, many participants referred to the CRT itself.
“The content of the toolkit is not fit for purpose i.e. it was out of date/not current focused too
heavily on American studies” (Female, Staff)
“The crime reduction toolkit database – this training just highlighted how inadequate as a
resource it is at this time, too few interventions available” (Female, Inspector)
As the feedback on the CRT is covered more widely in section 4.3.4 this will not be covered in depth here.
However, it is worth considering whether the inclusion of other resources to access research in any future
training has the potential to be useful. Many of the concerns participants raised with regards to the CRT
and its impact on the training relate specifically to the systematic approach used to select the evidence
available on the toolkit. If future training were to include access to a wider selection of research
resources, there would need to be a consideration of the threshold which such research and resources
would need to meet to be included.
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4.3.2.2 None!
“All of it will have some impact/application” (Female, Staff)
When asked to identify limitations of the training and components they would not take back to their
workplace and use, a large proportion of the participants specified that they did not feel there were any.
4.3.2.3 The viability of EBP within the force
Participants noted concerns about how viable the EBP approach is within their organisation. Whilst many
of their concerns in this area are outlined in more detail through their reflections on EBP in section 4.3.5,
some of these are particularly important when considering delivering future training.
“The proposed model is out of sync with the current force direction to a more focused model on
core areas of policing and a move away from crime reduction and crime prevention” (Female,
Sergeant)
“How will it actually work in the organisation?” (No gender/rank recorded)
“I think all aspects were relevant, it would mainly come down to having the time to do it”
(Female, Analyst)
“All relevant, worthwhile finding out about the feasibility of university research as unsure about
this” (Female, Analyst)
The pilot training was unable to provide the participants with a clear understanding of how EBP would be
implemented within their force, particularly in terms of organisational structure and division of resources.
“Appears to be very time consuming and I don’t have the time” (Male, Sergeant)
“Working with universities will/may be difficult at a local level” (Female, Inspector)
“Having the time to carry out research, and carry out detailed reviews, is not practical in my daily
duties” (Male, Sergeant)
“I suppose that nothing changes the limitation of resources at my disposal” (Unknown gender,
Inspector)
Such information is integral to the participants being able to perceive themselves as using the skills they
acquire in the training in their day-to-day role.
“Being able to use the information contained within the training in an operational environment”
(Male, Sergeant)
This clearly leads to a need for future training to consider the role that force clarity in how they intend to
uptake and use EBP and good communication of these intentions can have in improving the training and
desired outcomes. This may be through the input of senior management in the actual training itself, or
through organisational communications which precede or follow any training.
“This will need follow up from the knowledge hub and other areas to have maximum impact”
(Male, Inspector)
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4.3.2.4 Relevance of EBP to individual roles
Linked to participant concerns about the viability of EBP within their force, were their concerns about the
viability of EBP within their role. Some participants felt that the skills they learnt during the training were
unlikely to be relevant to their role in the organisation.
“Ultimately it comes down to time. I don’t have time to research studies and create fully
evaluated research/interventions. I will focus on the day job and keeping command happy!”
(Male, Sergeant)
“Implementing interventions is not applicable to my role so therefore less useful” (Female, Staff)
“My day-to-day role is reactive policing and not problem solving – not a way I can utilise this
myself” (Male, Inspector)
“Having the time to carry out research, and carry out detailed reviews, is not practical in my daily
duties” (Male, Sergeant)
“Evaluation/review felt less relevant to role due in part to time to undertake this work – time is
very limited and would not be prioritised in this way” (Male, Chief Inspector)
Therefore, greater clarity in how each individual force intends to implement EBP on a role by role basis
will greatly improve the individualisation and focus of the training, whilst also identifying those roles for
whom the training is most suitable and relevant.
4.3.2.5 A lack of appreciation of resource limits
As is evident in many of the previously discussed qualitative findings, including apprehension about the
viability of EBP within individual forces and roles, participants had particular concerns that an EBP
approach, and thus the training itself, did not take into account resource limits.
“Perhaps a greater appreciation of policing budget context” (Female, Chief Inspector)
“The ‘review’ section is not always practical in my role due to staff shortages, workload etc.”
(Female, Staff)
“Appears to be very time consuming and I don’t have the time” (Male, Sergeant)
Once again, if any future training were able to provide clarity around how EBP is expected to fit into
individual organisations and roles, what the responsibility of individuals would be and whether time and
resources would be allocated for the purpose of achieving components of EBP, participants would be
better able to use the training to inform their day-to-day practice.
4.3.2.6 “Nothing will change”
For some participants, there was no clarity on how EBP would be implemented in either their force or the
wider policing profession.
“I will attempt to feed back the positives and not the negative opinion that nothing will change”
(Female, Staff)
“I am not convinced attitudes within the force will change” (Female, Staff)
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It is suggested that a wider organisational focus on EBP and awareness raising of EBP and its components
across all ranks and roles would enable those who are expected to have a specific role to perceive such
changes occurring.
4.3.3 Suggested improvements to training
Some suggested improvements to the training have been easily incorporated into the Trainer Guide
(Fleming, Fyfe & Wingrove, 2016b) and the training slides, for example relating to the size of the text on
slides and the structure of the training:
“There may be benefit in being clearer about the objectives of the training i.e. to introduce
EMMIE, to introduce evidence-informed policing, to introduce the toolkit” (Female, Chief
Inspector)
“Better structure – i.e. at the beginning, what are we going to learn today, what are the learning
outcomes, what is the purpose etc.” (Female, Analyst)
Therefore some of the slides have been edited to increase the visibility of the text, learning goals have
been inserted at the beginning of the training, alongside an outline of the training. This is in addition to
the trainee take-home materials which already incorporated the learning goals.
Alongside these suggested adjustments to the training materials were wider proposed improvements to
the pilot training. The most commonly recommended improvement was the inclusion of real operational
examples of the implementation of EBP. Many of the participants suggested this. Additionally, linked to
those concerns noted in the perceived limitations of the training, participants felt improvements to the
CRT and a closer consideration of how EBP would work for specific ranks/roles would improve the
training. Better facilities and more time were also common suggestions.
4.3.3.1 Real operational examples
The most recurrent suggested improvement to the training was to incorporate real operational examples, with participant comments seeming to suggest this would provide them with more clarity and confidence in their ability to implement an EBP approach in practice.
“More detailed analysis of real life case studies and concentration on the intervention process
from start to finish” (Male, Sergeant)
“It would probably help the understanding if more examples were available” (Male, Sergeant)
Additionally, it is suggested that participants also sought such examples to provide them with a level of
confidence that such an approach is both possible and effective.
“Examples of problems resolved through the use of the crime reduction toolkit” (Male, Sergeant)
“An example of an initiative that worked (case study)” (Male, Sergeant)
Some of the reflections specifically relate to the participants’ need for an exemplar of EBP approaches
which have been successful in a context which they can more easily relate to their own. This can be
understood in relation to participant concerns about the lack of UK evidence available on the CRT, but
also in relation to their need for an example to come from a local context and individual.
“I would have liked to be shown an example (UK) where it has been used” (Male, Inspector)
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“Examples of local police services implementing new ideas” (Male, Sergeant) “Useful information but I feel input from higher ranks with [force] specific details on actual
implementation of these would be very beneficial” (Female, Sergeant)
Therefore, there are several interpretations of, and reasons for, participants’ desire for real operational
examples. Some of these may relate to providing them with confidence that such an approach would be
‘successful’ in the simplest sense, reducing crime. Others may relate more closely to a need to have the
training situated more closely within the context of their own force, with an understanding of the
practical and organisational processes which would need to be in place to enable the participants to use
the skills they were learning during the training in their day-to-day job. This may relate back to the
concerns participants held around the viability of EBP within their force.
It is also important to note the value that the participants place on hearing the examples of real
operational practice from actual practitioners. In this way they are seeking credible voices19.
“More discussion and examples from practitioners of good practice” (Male, Inspector)
“More interaction around the case studies, perhaps using speakers to champion how they had used
interventions successfully and how implementation and evaluation had gone” (Female, Inspector)
4.3.3.2 Further consideration of the appropriate target audience and participants
The requirement for credible voices promoting EBP as an approach was also reflected in suggestions that
the pilot training may be more appropriately aimed at senior management, pitched at higher ranks, or
that senior management were at least involved in the delivery.
“Ensure district commanders attend this training first and buy into it before delivering to
subordinates” (Male, Inspector)
“Possible inclusion of Senior Management Team member to address specific local
issues/questions from attendees” (Male, Constable)
“Most suitable for input would have been Chief inspector/super” (Male, Sergeant)
These suggestions relate to the previously discussed concerns participants held around the viability of
EBP within their force and how it applies to their specific roles. The general view was that when and if
senior management attended the training and endorsed it, participants would be confident that they
would have the organisational support, and thus the resources, required to implement EBP.
Despite these concerns, there was also recognition that there is a requirement for the training to reach all
ranks in order to enable effective implementation of EBP. One participant in particular asked who the
session was aimed at:
“PCs? They’ve got enough to do, there are lots of systems to use, too many. They can’t take it all
in, it takes too long” (No gender/rank recorded)
19 Petty & Cacioppo’s (1986) Elaboration Likelihood Model of persuasion posits that when a receiver of a message lacks the ability or motivation to consider several arguments within a persuasive message, they are likely to resort to ‘peripheral’ cues such as whether the source of the message is a credible expert.
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A response to this comment from another participant identified the way in which the presence of
differing ranks and roles at the training could contribute to improving understandings of how the various
roles are vital to achieving an EBP approach:
“There’s lots of power in the PCs’ hands. I, as an inspector, don’t know everything, my PC can tell
me no this won’t work” (Male, Inspector)
4.3.3.3 Improvements to the CRT
“Improving the toolkit so it is credible and applicable to practitioners”
Once again, as mentioned when discussing what the participants perceived as the limitations of the
training, participants articulated that they felt improvements to the CRT would lead to improvements in
the training itself. The types of improvements suggested were varied and are discussed in more detail in
section 4.3.4, however, they relate generally to a wider selection of evidence being available on the CRT
“More content within the What Works Crime Reduction Toolkit” (Female, Staff)
“A better knowledge base in the toolkit and more real life UK based examples” (Male, Inspector)
“Changing the tool as it lacks value in operational policing. At the very least it should offer a
POLKA style link which allows practical usage of interventions to be considered” (Male, Sergeant)
4.3.3.4 Better facilities
“Only the facilities – computers not working therefore unable to fully participate” (Male,
Inspector)
For some of the participants, their main priority for improving the training would be to ensure the
facilities were appropriate and effective. In particular, the vast majority of the facilities used for the pilot
training had IT issues, either due to computers not working, not being connected to the internet or the
internet running slowly.
“Better IT access – slow/failing IT prevented/hindered our research on the toolkit” (Female,
Constable)
In addition, several participants reflected on the suitability of the training room itself, commenting about
being unable to hear or see the PowerPoint presentations on screen at the back of the room, or that
noise either within or outside of the room affected their attention. For those participants in forces in
which tea and coffee facilities were not provided within the training room, comments were made that
such refreshments would have been appreciated.
4.3.3.5 More time
The final most frequently suggested improvement to the training was that more time, particularly
focussed on the ‘Review EMMIE’ section of the training, focused on evaluation, would have been merited.
“More time. This is not a criticism just that the topic is interesting and of value to the force, so
would merit more time spending on it” (Male, Staff)
“Two days instead of one? More time to spend on case studies” (Male, Sergeant)
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“More on how to evaluate” (Female, Sergeant)
“More focused training around writing review criteria/plans and how to evaluate” (Female,
Analyst)
However, in incorporating any changes to the length of the training programme, it is also important to recognise the comments of some participants who felt that such a long period of training in a classroom environment would require more frequent breaks.
“For practical officers, sitting for prolonged periods in classroom is almost alien – few short
breaks would have helped concentration levels” (Male, Chief Inspector)
4.3.4 Feedback on the Crime Reduction Toolkit
Much of the feedback both during the training and also in the post-training questionnaires focussed on
the CRT itself, with improvements to the training being related to or reliant on “improving the toolkit so it
is credible and applicable to practitioners “. As several learners commented along the lines of “I would
hope the comments made are used to improve the toolkit”, it was felt appropriate to report the themes
of such feedback.
4.3.4.1 It is restrictive and limited in content
The most frequent comments regarding the CRT related to concerns that the content of the tool, and in
some ways the evidence base, was limited and therefore restricted the learners’ ability to develop an
approach to the case study tasks.
“We were limited by the interventions in the toolkit rather than what we would do practically”
“We are limited by the body of research”
“Some of the research you just know through trial and error, it’s the gaps that we need filled -
where there’s a lack of evidence”
“Sometimes there seems to be insufficient evidence”
“Very good tool, ticks lots of boxes, but the information is a bit lacking”
“There’s a danger because there’s a limited amount on the CRT, the only one which will affect the
case study is to increase tax which is outside our power. But there’s a danger a senior officer will
just pick that because other stuff isn’t on the toolkit”
“Until the toolkit is expanded I do not feel I will utilise it” (Male, Sergeant)
Some of the comments related more to specific parts of knowledge which were missing:
“We do lots of these interventions, it would be nice to know costs etc. Is there something we
should not be doing? That’s not effective?”
“There’s lots of holes in the toolkit – for instance there’s no testing for mechanisms”
Implementing an EBP approach will require officers and staff to have access to research resources, and it
will be important to decide how to respond to concerns about the evidence base. One approach would
be to anticipate concerns about the size of the evidence base and thus recognise and accept them when
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communicating EBP, emphasising the role evidence can play in informing their practice whilst
appreciating that in some areas there is a lack of systematic research. This approach highlights the role
that experience will still play in informing police practice. Another approach would be to consider
whether providing access to a wider field of research, through lowering the threshold required for
research included on the toolkit, again whilst emphasising the importance of experience and careful
consideration of the specific applied context.
4.3.4.2 Is the evidence relevant?
Some of the concerns about the restricted, limited nature of the toolkit were primarily related to whether
the evidence was relevant to policing practitioners – spatially, temporally and in terms of policing
priorities and roles.
“I think the College have a long way to go to make this product (CRT) relevant. I would want to
see more relevant studies” (Male, Sergeant)
4.3.4.2.1 US based
Participants had particular concerns about that fact that most of the systematic research presented on
the CRT was based in the US, rather than the UK.
“It should mention UK studies even if they weren’t comprehensive enough”
“Should US research be ancillary to UK research?”
The application and transferability of US research in a UK context was particularly worrying for many
participants.
“There’s very little UK based information on there, how can I know it will transfer to the UK?”
“Contextual issues – it might not work in the UK, you have to make that decision”
“There’s not enough information to tell if the implementation would work in the UK”
4.3.4.2.2 Out of date
Similarly, related the requirement for research on the CRT to be systematic, participants felt that the
research was out-of-date and may not be relevant to current operational policing. The fact that the CRT
did not report more recent research seemed to be a larger concern for the practitioners than whether
the research had been systematically reviewed in order to ensure reliability.
“If it’s not up-to-date, then what’s the point?”
“The issue I can see is what if the research is not current? That will always be a problem, how to
keep it up-to-date?” (No gender/rank recorded)
This appeared to relate primarily to participant perspectives that policing represented a constantly
evolving practice which needed to respond quickly to new and varied threats, for which a systematic
approach to research may be inadequate.
“Yes, research can become obsolete quite quickly for us”
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4.3.4.2.3 Policing priorities
The final point with regard to the relevance of the evidence on the CRT relates to participant concerns
about whether it aligns with policing priorities. In particular, participants disclosed a level of
disappointment around the lack of evidence on topics which they perceived were directly related to their
everyday roles.
“The content of research tool often not relevant to frontline policing” (Male, Constable)
“What’s the point? Why don’t you do it on topics that we care about?”
These concerns were particularly significant in understanding whether participants could ‘buy in’ to an
EBP approach to policing, with comments revealing that perceptions that the research has not been
produced with them as an end user in mind will lead to a disengagement with the literature.
“If you think it’s useful you will buy into it, but if you see music20 interventions you’re going to
think…”
4.3.4.3 Concerns about a lack of practitioner consultation
Given their concerns with regard to the relevance of the evidence on the toolkit, many practitioners
believed that police practitioners were not consulted during its development.
“How do the consortium decide what goes on there? Do they ask police? Because a lot of topics
are not prioristised that we would like [to be prioritised] – people in universities probably have
different views to us”
“It’s borne out of the research that is there, not what we actually care about”
“You should consult practitioners more”
“The literature was not chosen in consultation with police – we don’t care about tax, we can’t do
anything about that”
“The toolkit is a great concept but currently not fit for purpose. I think it would benefit from
practitioner input” (Female, Chief Inspector)
4.3.5 Reflections on EBP
As discussed throughout the qualitative findings in this report, participants regularly identified the
viability of EBP within their force and within their specific role as a concern of implementing what they
had learned throughout the training. Additionally the findings discussed in the following section have
been replicated elsewhere (Fleming & Fyfe, 2015). The reflections in this section should be considered as
key factors when identifying and developing the wider organisational changes and support mechanisms
which will be required in order to enable participants to implement EBP.
Given the widely recognised difficulties in implementing change within policing organisations, it is
important to consider the issues which the officers and staff involved in the pilots identified when
considering the role and implementation of EBP more widely than the pilot training itself.
20 Music making interventions - http://whatworks.college.police.uk/toolkit/Pages/Intervention.aspx?InterventionID=5
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“If the last quarter of a century has taught me anything, it has taught me the difficulty of
sustaining progress in policing ... Policing has tended, in the face of multiple challenges, to have a
short attention span and bulimic tendency towards feast (a new initiative or priority) and famine
(usually a return to a focus on crime control), which I have described elsewhere as the ‘vicious
cycle’ (Neyroud, 2007, p.128).
4.3.5.1 Experience as leading decisions
Whilst participants identified that they feel they know what works, but weren’t sure what worked the
best, a large proportion of participants suggested that police often use their experience to lead their
decisions and problem-solving. Participants revealed that they felt this would limit police willingness to
use evidence to inform their decisions. This tendency to use experience as a basis for problem-solving
was not limited to only an individual’s experience, but also to that of their colleagues.
“We need to change the culture in the police of ‘we know this works, it does work’”
“The most applicable thing to frontline policing is following locally what everyone else has
done” ”
Participants felt that the knowledge practitioners brings to any decision, through their experience, could
not be replicated or replaced by the evidence available on the CRT. Specifically, the CRT did not provide
them with the details required to implement interventions in a practical sense – e.g. costs, locations,
partners involved.
“The shared knowledge of practitioners is of more value than the evidence. We would go to
licensees and engage with them looking at opening times etc. Where does it tell me practically
what to do? It’s not helpful” ”
“The first question will be, where is the evidence? We have always done it this way. How much
will it cost? And the information is lacking here” ”
In this way, participant comments suggest an understanding of EBP as an approach which would reduce
the use of their knowledge and thus discretion in problem-solving circumstances. Therefore, there may
be benefits in ensuring communications with practitioners highlight an ‘Evidence-informed’ approach,
where the language used really emphasises the way in which research can be used to inform decisions,
alongside the experience practitioners have to build on.
“As police officers we do this all the time, I was sure they were effective, but the toolkit says so
too”)
“We chose them because we know from experience it would be easy to implement them
alongside our partners” ”
“For implementation, we want something that is familiar, won’t require too many extra bodies,
will fit in with what you’re already doing” ”
An approach which emphasises the value that experience has to offer to an EBP approach may more
easily gain police ‘buy in’.
“If you can’t convince one person, the decision-maker, the strongest and loudest voice, it isn’t
going to happen. And sometimes they rely on their experience instead”
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However, it is important to recognise there may still be difficulties in gaining practitioner confidence in
some of the research. This will be particularly significant where the evidence contradicts what they know
through their experience. Explicit instruction for officers on how they should consolidate both evidence
and experience will need to be considered.
“We already do this, the toolkit is quite negative about it, but we’ve chosen it. If we were using
the tool, we wouldn’t be able to get funding to do it, but we know it works” ” (No gender/rank
recorded)
4.3.5.2 The difficulties related to evaluation in a policing context
One way to ensure that officer and staff experience is explicitly accounted for within an EBP approach is
to advocate the evaluation of current police practices and interventions for which there is no evidence
base. However, such an approach will bring with it its own difficulties. The participants identified various
concerns related to how evaluation may or may not be executed within a policing organisation, many of
which were related to resource limitations and, in some cases, a perceived inability.
“Who is going to do it? We have no capacity. We can use the daily data we work with. We don’t
have any pot of trained statisticians and researchers to use”
“We know that recording data is good, but we don’t have the systems to do it – we can’t afford to
buy or maintain them”
“It will be hard to identify the individual, rather than cumulative effect of combined
interventions”
Linked to concerns around having the resources to undertake evaluation of police practice, were issues
around the way evaluation programmes are currently used within police organisations (some for personal
promotional purposes for example), and the often short-term nature of such programmes.
“The reason culture will stop EBP is because they do it for promotion. No evaluation is long-term.
Make them accountable for some time after their promotion to check it doesn't collapse”
“The research isn’t shared for research sharing – it’s shared to show what they’ve achieved”
“We need to allow for failure and mistakes”
Other concerns were related more closely to what are considered as successful outcomes, and therefore what objective measurements evaluation would put in place. Again, it can be suggested that this is linked to the performance culture inherent in policing organisations and the way in which programmes acquire funding.
“Value is subjective in terms of outcomes – the money or the lives saved?”
A final, and key, point related to understanding the difficulties of implementing evaluation within policing
organisations is that participants felt there were no current organisational practices which placed value
on such processes. In fact, participants felt that there was a distinct lack of value placed on using an
understanding of outcomes from one police practice to apply it to another area, either spatially or of a
different area of policing practice.
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“We’re satisfied if a problem has gone away, whether it was the intervention is ‘so what’ we don’t
care”
“Even if we know what works, we forget it quickly, we don’t learn from it”
“We don’t debrief, we don't record, and we don’t share. Even in our force, the north and west
don’t talk to each other”
“I think we get hung up on the uniqueness of the situation, rather than learning what could be
applied more widely”
4.3.5.3 A lack of resources
“It is not lost on us, the benefit of research, its feeling you have the capacity to resource it and
work towards long term goals”
Another commonly identified theme which has been discussed within the previous sections of this report
relates to participants feeling they would not have the resources required to implement an EBP approach.
“It is very difficult to say no to the evidence, so it provides a strong argument, but it’s time and
resources”)
“How do we ride our demand, make resources available at the right time in the right place?”
“The biggest challenge is potential and opportunity. We have a treadmill existence. There is no
time to step aside and work out more efficient ways to do it. We can barely stay up to date with
the constant changes in policy and law, let alone research”
As mentioned in section 4.3.4, individual force clarity in how they intend to uptake and use EBP and good
communication of these may improve individual confidence, commitment and perceived ability to
implement such an approach. Although not withstanding such an approach, there would need to be an
explicit allocation of resources to use for enabling EBP to really empower confidence within the work
force.
“We have a commitment from our Chiefs about EBP, but it requires time and so we can’t do it
without impacting on everyday business (for instance by taking people out for training). There
must be a threshold – ‘Ok we’re too much into research now!’” (No gender/rank recorded)
4.3.5.4 Performance and management issues
The clarity at the organisational level about commitment to an EBP approach really was a key factor in
participants’ concerns about whether they would have the discretion to use EBP approaches. Whilst a
recognition that an organisation was taking such an approach might assist in reducing these concerns,
participants still felt that a move to EBP would require some adjustment of the hierarchical nature of
policing practice.
“It’s very relevant, whether your managers will see the importance”
“There are certain levels that have to be challenged higher up – they don't want to listen. Some
people don't want to listen”
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“It’s like they don’t understand us, us on the ground know the things that they don’t, but they
won’t listen to us. We’re just sergeants, we don’t matter”
Some of these concerns related to whether management would ‘buy in’ to EBP approaches to police
practice.
“Getting a high rank to buy in”
“We would need someone higher up the chain to sell it/get it implemented again”
Participants seemed to relate such management ‘buy in’ specifically to whether there would be timely
outcomes as a result of implementing such approaches and whether these outcomes could be translated
and understood as performance measures.
“You need to account for the political context, the pressure people are under to achieve things in
a short time”
“Some of the interventions sort the surface, not the root cause. But management want to
address the surface because it looks good. But the root will ensure it never happens again”
“The short-term political cycle means there is always a different focus, so there are no long-term
goals. For instance if we spent money now, we could save in 2 years’ time”
“Even if you make a good case, if you can’t link it to performance then you can’t get funding”
The solutions to these problems are not simple, and potentially cannot be accomplished at the
organisational level. The way in which roles and ranks are rotated within forces and performance is
measured may be able to alleviate some of the concerns raised. However political processes and
functions will have a lasting impact on the ability of individual forces to alter the way their performance is
measured.
4.3.5.5 Considerations about partnership working
It is perhaps apt to move from performance and management difficulties to participant concerns about
how partnership working will impact on their ability to implement an EBP approach. Partnership working
will also mean that some of the solutions to issues which might hinder such an approach cannot be solved
at the force organisational level, and an evidence-based approach and consolidation of performance
objectives may be needed across a wider variety of government services in order to provide police with
the autonomy required to implement EBP most effectively.
“But this is crime reduction, how does it fit with our partners?”
“When we start thinking blue-light partnerships, will the outcomes we want change?”
“Relying on stakeholders/partners – how to get the buy-in/appetite. We need to change their
mindset, they don’t like change/don't have the money/ have different priorities. They expect that
it’s a police problem or issue and not their responsibility”
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“Responsibilities with other departments – managing expectations of partners about what is our
job and what is their job. We seem to be averse to standing our ground and saying that it is not a
police issue, it is another agency’s responsibility”
Some of the participants’ concerns related to the ability of partners to provide an evidence-based
solution to a crime problem which is outside of police responsibility and whether partners will have the
resources to implement such approaches when they have differing performance measures on which their
funding is based.
“What are the partners’ priorities/objectives/KPIs and do they match up with ours?”
“We don't ‘share’ budgets, it is who contributes what”
“Also it’s about priority, whether it is a police matter or a partner – housing, highways, social
services. We don't always have the leverage”
Other concerns were related to whether the information sharing amongst agencies which would be
required to implement some evidence-based approaches could be achieved. Therefore, participants’
concerns do suggest that a much wider evidence-based agenda across various government departments
and agencies would be required to put in place procedures and processes which would allow for joined-
up delivery of some specific evidence-based solutions to policing problems.
4.3.5.6 Organisational culture
Many of the previously addressed concerns which participants had about effectively implementing EBP,
relate to what they perceive as widely accepted police culture. To a certain extent there were worries
about a level of “organisational cynicism” as a result of the rapidly changing organisational context of
policing. It was suggested that a perceived excess of continuous transformation of the policing landscape
has led the workforce to be pessimistic about any new approaches to the practice.
“There will be a preconception that it won’t work – ‘we’ve tried this before’ ‘teaching me to suck
eggs’”
Other aspects which participants linked to broader policing culture included organisational norms around
projects and proposals being “doomed to succeed” which participants felt would contradict any attempts
at evaluation. Participants also had concerns that a lack of routine ‘institutional memory in the public
sector” might negate the possibility of using evidence and research to inform practice.
“We need to change the culture in the police of ‘we know this works, it does work’”
“We are culturally not ready to critically approach our interventions and accept that things went
wrong”
This can translate back into an inability to perceive changes in practice as a positive process, perhaps due
to the previous saturation of change within policing (Neyroud, 2009). It might be suggested that police
have perceived much change as having been thrust upon them from outside agents, with a feeling of a
lack of practitioner consultation and explicit communication of the intentions of those agents. This may
have led to practitioners feeling a sense of obligation to protect their practices where they perceived
their experience justifies it.
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“Sometimes you just don’t agree with other people’s ideas so you just don't do it. There’s a
culture of ‘who do you think you are? Just stick to the game plan’” (No gender/rank recorded)
“Police officers are very critical of everything” (No gender/rank recorded)
This does also link to the way in which the police profession is required to be adaptive and responsive in
limited time frames. As a participant noted, “Police are ‘let’s act right away and consider it later’”. The
levels of discretion which are vital to the police profession achieving their aims also led to high levels of
personal responsibility and a requirement for an officer to be able to justify their actions in any given
situation (Stenning, 2009) in order to ensure they will have the support of their organisation. Such
extreme levels of personal responsibility and risk are not often replicated across other professions and
the organisational culture of policing may be something which is not easy to define in a way that would
allow outside agents (such as policy makers) to implement new policies and procedures more effectively.
4.3.6 Qualitative Findings Summary
Many of the themes identified during the pilot training were very similar to those identified in initial focus
groups undertaken by the research team (Fleming & Fyfe, 2015).
However, the pilot training revealed a stronger level of positivity around the idea of using research to
inform practice, having a toolkit to use and interactions with others in this way.
‘Experience’ is still a very key component of officer responses to EBP and will need to be accounted for
when trying to implement any changes in practice. The role of the trainer is to pre-empt and have an
understanding of the staff/officer beliefs.
Officers are open to evaluation of their practice, but there will need to be significant changes to
organisational practice and performance management to allow this. Police will need to be confident in
their ability to progress their career whilst practicing EBP approaches, including when evaluating
interventions which do not lead to successful outcomes.
EBP approaches will need to be communicated through ‘credible voices’. Participants were very keen to
have real operational examples of EBP, and rely heavily on their peers for credible experience.
Individual forces and the attitude of senior management will be key to the ‘uptake’ of EBP, as resourcing
and support mechanisms will need to be in place for officers to act upon the understanding of EBP they
developed through the pilot training, in order to apply it in practice.
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5 RECOMMENDATIONS
The following sections outline, in no particular order of importance, what the findings of the pilot
training might mean for individual stakeholders in the area of EBP and EBP training. It is worth noting
that some of the recommendations might overlap across sections. Overall, findings reported here and
elsewhere (Fleming & Fyfe, 2015) suggest that the introduction of evidence-based practice and policy
in UK police organisations will require significant organisational behavioural change and Executive
level support.
The recommendations suggested here are those considered most important and substantial with
regards to the pilot training. Although no direct recommendations have been made with regard to
implications for the toolkit or for organisational resourcing, readers will also benefit from considering
the implications of the participants’ wide-ranging concerns around the CRT, resources and time.
5.1 THE COLLEGE - More clarity in the wider agenda. The findings suggest police officers’/staff concern with
regard to implementing the knowledge and skills obtained through the training relate to a
lack of understanding of how EBP will impact their role specifically. Additionally, much of the
resistance towards the CRT (used in the training), related to miscommunications about what
the tool was intended to be used for (problem-focused, rather than initiative focused, and
requiring interpretation, rather than providing the answers).
- Deliver the training over a two day period. A two day training programme would be preferable
in order to allow trainees to take in the information over a longer period. It would allow
particularly for a separate attentiveness to the topic of evaluation (Review Emmie). A focus on
evaluation is considered vital to enabling EBP due to current organisational culture (e.g.
immediacy, resources, ‘doomed to succeed’) within police forces which impacts negatively on
police officers/staffs’ ability to carry out evaluation. Such evaluation training should be basic
and concentrate initially on communicating the requirement for measures to be identified
and put in place prior to the implementation of any intervention. There should also be a focus
on encouraging officers to share results of such evaluation, regardless of the outcome
(positive or negative) through various vehicles such as POLKA/research map.
- Decentralised/devolved delivery of the training. With regard to the above points on clarity of
the wider agenda and organisational change, delivery which is facilitated by each individual
force would allow for force individualisation of information relevant to role and resources.
Importantly, it is suggested that delivery by the force itself may overcome concerns trainees
have about ‘buy-in’ from senior management, which in turn, feeds into their concerns around
risk adversity. Organisational leadership will enable clarification of how EBP be implemented
within each force, what it means for differing roles and how the organisation intends to
support such an innovative approach.
- Emphasis should be placed on the role evidence can play in informing practice. It is suggested it
is vital that the wider organisational change and professionalisation agenda communicate
that the intention is for evidence to be integrated into practice, to be drawn on alongside
other aspects of evidence including the officer’s experience. Such an approach accounts not
only for police perceptions on the importance of experiential knowledge, but also for the gaps
in the research base which mean that practice can only be evidence-informed at some points.
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- Share this report with the participating forces. It is suggested that, given their commitment
and participation, it would be beneficial for the individual pilot forces to be given the full
evaluation report.
5.2 INDIVIDUAL FORCES - Provide your force with clarity around the wider organisational agenda. The findings reflect
that police officers/staff have concerns about whether they will have support to implement
the knowledge and skills obtained through the training in their roles. Having a clear vision for
what role EBP will play within your organisation, how it will be implemented within differing
roles and what time and resources will be available for such implementation is crucial to
encouraging uptake of the knowledge and skills shared in the training. Such clarity will be
provided through force-wide communication and visible actions from senior management. It
may also be useful to ensure that individual officers/staff are briefed by their immediate
manager about the objectives of the training prior to attending the training (Buckley & Caple,
2009).
- Deliver the training from within your force. With regard to the above points on clarity of the
wider agenda and organisational change, delivery which is facilitated by each individual force
would allow for force individualisation of information relevant to role and resources.
Importantly, it is suggested that delivery by the force itself may overcome concerns trainees
held about ‘buy-in’ from senior management, which feeds into their concerns around risk
adversity (Fleming & Fyfe, 2015). Organisational leadership will enable clarification of how
EBP be implemented within each force, what this means for differing roles and how the
organisation intends to support such innovative approaches.
- Communicate and emphasise the role evidence can play in informing practice. It is suggested it
is vital that the intention for evidence to be integrated into practice, to be drawn on alongside
other aspects of evidence including the officer’s experience is communicated to officers and
staff. Not only might this assuage resistance related to concerns officers have about the use
of discretion and judgement, but it will also place value on the complex decisions that they
make in their day-to-day work. Additionally, much of the resistance towards the CRT (used in
the pilot training), related to miscommunications about what the tool was intended to be
used for a solution, to provide the answers.
5.3 POLICE TRAINERS Whilst a trainer guide has been developed (Fleming, Fyfe & Wingrove, 2016b), the identification of
appropriate trainers will be important. Findings suggest that participants appreciated the academic
expertise of the trainers in this area but also sought the operational expertise of a police officer. The
credibility of the trainer (e.g. Petty & Cacioppo, 1986), will be important to trainee acceptance of the
subject matter and intentions to implement it in practice.
- The training should be delivered in an interactive manner. Many of the perceived benefits of
the pilot training identified by the participants were related to their ability to interact with the
toolkit, case study tasks and their colleagues. This aligns with the findings of Fleming & Fyfe
(2015) that police were cynical about learning being achieved through other modalities such
as e-learning.
- Ensure the facilities for the training day are functional and well-designed. Whilst this might
appear to be a given, this was a key and re-occurring theme throughout seven days of training
across four different forces. The room impacts on the success of the training tasks and on the
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trainees’ abilities to engage with the training. The room must have working computers with
internet access, which should be checked in advance. A lay out which enables the trainees to
engage with the trainer and any slides being projected at the front is important – therefore it
is suggested a square room, with rows of computers pointing towards the front may be most
effective.
- Deliver the training on evaluation (‘Review Emmie’) on a separate day. With regard to the
recommendation to the College above that the training be split over two days, it is suggested
that the topic of evaluation be the focus of the second day. This would allow such a
demanding topic to be considered from the most basic of starting points, communicating the
requirement for measures to be identified and put in place prior to the implementation of
any intervention. There should also be a focus on encouraging officers to share results of such
evaluation, regardless of the outcome (positive or negative) through various vehicles such as
POLKA/research map. A focus on evaluation is considered vital to enabling EBP due to current
organisational culture (e.g. immediacy, resources, ‘doomed to succeed’) within police forces
which impact negatively on police officers/staffs’ ability to carry out evaluation.
- Include real, operational examples of EBP. Preferably such examples should be local and
should be delivered or co-delivered by a credible source – for example a police officer who
implemented an EBP approach.
- Be aware of common trainee concerns. The trainer should familiarise themselves with the
likely concerns and worries trainees may have about implementing such an approach (e.g.
with regards to the lack of UK research). Being able to pre-empt and address such concerns if
they are bought up will improve trainer credibility and therefore may increase the success of
the training.
- Be aware of and promote common trainee-identified benefits of EBP. Whilst being aware of
the common concerns and criticisms of EBP will impact on trainer credibility, so will being
aware of what trainees perceive as the benefits. Most police organisations are engaged in
public sector partnerships, and several participants in the pilot training noted that being able
to use the CRT and reference evidence during meetings with such partners would be valuable
for them. The trainer may wish to consider promoting such positive uses and purposes,
translating the theory of EBP to a more applied situation.
5.4 WIDER ACADEMIA - It is suggested that academia may have a very specific local role to play in further building on
the current training, developing or making recommendations with regard to training police
officers and staff in applied evaluation skills. Whilst there are certain levels of research
knowledge which are appropriate for the scientific graduate or doctoral student, the pilot
training reveals the need for a lower level of knowledge which must be communicated to
officers and staff prior to building up to such understanding. What is an appropriate, viable,
timeline within which to expect individuals without a background in scientific research to
build up such knowledge must be considered.
- The pilot training evaluation has identified a number of potential areas for further research.
The Police Knowledge Fund21 and similar funding opportunities might provide a vehicle for
academia to work with the College on such research:
21 http://www.college.police.uk/News/College-news/Pages/Police-Knowledge-Fund.aspx
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o Further research is needed to evaluate longitudinal outcomes of any implementation
of EBP training. Opportunities to work with the College and individual police forces
should be considered if the training is rolled out nationally.
o In addition to the above point, it will be important to understand how the training is
used and implemented in a particular force or context. This understanding will
provide a more nuanced insight into police organisational change and police training,
adding to the limited literature in this area.
o The impact of any wider roll out of the training on progress towards
professionalisation of policing should be considered a substantively important
consideration of future research. To contribute to police understanding and
literature, but also to the much wider government agendas in this area across various
professions.
- In order to address some of the participants’ suggested improvements to the training,
academia may have a role in expanding the literature in areas most relevant to operational
policing. Specifically, as discussed by Johnson, Tilley and Bowers (2015), the EMMIE
framework can inform future primary studies as well as continued systematic reviews, and
may improve police abilities to use such research in practice.
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7 APPENDICES
7.1 APPENDIX A: PRE-PILOT TRAINING QUESTIONNAIRE
‘Evidence-informed Policing’ Pilot Training Programme Pre-
course Questionnaire
The ‘What Works Centre for Crime Reduction’ was established to develop a strong
research evidence base for decision-making around crime reduction.
A key goal of the Centre is to develop a training programme for police officers and staff
which helps you to consider research and use it to inform your decision-making when
addressing local problems of crime and disorder.
We are conducting research on the value and effectiveness of that training programme. It is
important that we understand your knowledge, attitudes and perceptions both before and
after today’s pilot training to see how effective the programme is. This will inform further
development of the programme prior to it being incorporated in to the National Policing
Curriculum.
Your responses will be anonymous. Please tick the response most relevant for you. The
following demographic information will enable us to understand how effective the training
was for different ranks, roles and levels of experience. It is not intended to allow us to
identify you.
DEMOGRAPHICS
Rank:
Constable Sergeant Inspector
Chief Inspector Superintendent Chief
Superintendent
Other, please state:
……………………………………………………………………………………
Please provide a brief description of your role/specialism:
……………………………………………………………………………………………………………
……………………………………………………………………………………………………………
Years in Service:
0 – 5 6 - 15 15+
Gender:
Female Male
Age:
20 - 25 26 - 40 41+
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Level of Education (Tick all that apply):
A levels or equivalent HNC/HND Bachelor of
Science/Art
Postgraduate Certificate/Diploma Masters PhD
Other, please state:
……………………………………………………………………………………
BACKGROUND
1) Have you heard about Evidence-based Policing before now?
Yes | No
2) Did you participate in the previous focus groups held by Professors Fleming and Fyfe?
Yes | No | Not sure
3) Have you heard of any of the following College of Policing activities? Please tick all those which
you have heard of.
Evidence Base Camp
Evidence-based Master Classes
Research Surgeries
Evidence-based Policing components of College training programmes
4) Have you participated in any of the following College of Policing activities? Please tick all those
which you have participated in.
Evidence Base Camp
Evidence-based Master Classes
Research Surgeries
Evidence-based Policing component of the Senior Leadership Programme
Evidence-based component of the Strategic Command Course
Not sure
5) Have you participated in any other Evidence-based Policing activities before now (e.g. research
conference/workshop)?
Yes | No
If yes, please state what activity this was:
……………………………………………………………….................................................................
………………………………………………………………………………………………………………
6) Have you heard of any of the following before now? Please tick all those which you have heard
of.
What Works Centre for Crime Reduction
The Crime Reduction Toolkit
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The College of Policing Research Map
POLKA
The National Police Library
7) Have you used any of the following before now? Please tick all those which you have used.
Research (journals, books, reference material)
The College of Policing website
The College of Policing Research Map
The Crime Reduction Toolkit
POLKA
The National Police Library
Not sure
8) Are you aware of whether your force has a Frontline Champion?
Yes | No
9) Have you ever (either by yourself or with a team) undertaken a piece of research with a
university before now?
Yes | No
10) Have you ever formally assessed a crime intervention in terms of its effectiveness?
Yes | No
11) How did you become enrolled on this pilot training programme?
I volunteered to attend | I was instructed to attend
In the table below, please tick the box which demonstrates how much you agree with the
statements on the left. Please tick ‘don’t know’ if you are unsure.
Q Statement
Strongly Disagree
Disagree Agree Strongly Agree
Don’t Know
The Pilot Programme
12 I believe the pilot programme will be relevant to my job.
13 I believe the pilot programme will be relevant to my force.
14 I believe the skills learnt during this course will be valued by my force.
Research (journals, books, reference material)
15 Research can be useful for my role.
16 Research is important for my role.
17 Research can be used to inform my day-to-day work.
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Thank you very much for taking the time to complete this questionnaire.
Jenny Fleming and Nick Fyfe
18 I am able to access research materials.
19 I am able to identify appropriate research materials.
20 I am able to interpret research.
21 I am able to assist others in using research to make decisions.
Universities
22 Working with universities can be useful for my job.
Review
23 Assessing the effectiveness of crime reduction interventions is important for my role.
24 I believe I have the knowledge and skills needed to assess the effectiveness of a crime reduction intervention.
25 I know where I can get assistance to assess the effectiveness of crime reduction interventions.
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7.2 APPENDIX B: POST-PILOT TRAINING QUESTIONNAIRE
‘Evidence-informed Policing’ Pilot Training Programme Post-
course Questionnaire
This training was designed to help you consider research and potentially use it to inform your
decision-making when addressing local problems of crime and disorder.
It is important that we understand your perceptions of the content and value of the training in order
to see how effective the training materials were. This will inform further development of the
programme prior to it being incorporated into the National Policing Curriculum.
Your responses will be anonymous. In the table below, please tick the box which demonstrates how
much you agree with the statements on the left. Please tick ‘don’t know’ if you are unsure.
Once you have completed the questionnaire please attach it to your pre-course questionnaire and
hand both to a member of the research team.
Q Statement
Strongly Disagree
Disagree Agree Strongly Agree
Don’t know
Training Structure
1 The structure/order of the training day was appropriate.
2 The pace of the training day was appropriate.
Training Methods
3 The visual aids (e.g. PowerPoint, handouts) were effective in helping me to learn.
4 The Case Study task was effective in helping me to learn.
5 The group discussions were effective in helping me to learn.
6 The instructor was effective in helping me to learn.
Facilities
7 The facilities (e.g. the room, the computer access) were satisfactory.
Training Content
8 The training was relevant to my role.
9 Evidence-informed policing is relevant to my role.
10 The training content was interesting to me.
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Please identify one component of the training which you felt was most useful in meeting your
learning goals today:
……………………………………………………………………………………………………………
……………………………………………………………………………………………………………
……………………………………………………………………………………………………………
……………………………..
Please identify one component of the training which you think was less useful in meeting
your learning goals today:
11 I would like to apply the knowledge/techniques from the training in my role.
12 The skills I learnt during this course will be valued by my force.
Research (journals, books, reference material)
13 Research can be useful for my role.
14 Research is important for my role.
15 Research can be used to inform my day-to-day work.
16 As a result of this training, I am more able to access research materials.
17 As a result of this training, I am more able to identify appropriate research materials.
18 As a result of this training, I am more able to interpret research.
19 As a result of this training, I am more able to assist others in using research to make decisions.
Universities
20 Working with universities can be useful for my role.
Evaluation/Review
21 Formally assessing the effectiveness of crime reduction interventions is important for my role.
22 As a result of this training, I am more able to assess the effectiveness of a crime reduction intervention.
23 As a result of this training, I am more likely to get assistance to assess the effectiveness of crime reduction interventions.
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……………………………………………………………………………………………………………
……………………………………………………………………………………………………………
……………………………………………………………………………………………………………
……………………………..
Please identify something you think would improve the training:
……………………………………………………………………………………………………………
……………………………………………………………………………………………………………
……………………………………………………………………………………………………………
…………………………….
Please identify one component of the training which you feel you will take back to your
workplace and use:
……………………………………………………………………………………………………………
……………………………………………………………………………………………………………
……………………………………………………………………………………………………………
……………………………..
Please identify one component of the training which you do not feel you will take back to
your workplace and use:
……………………………………………………………………………………………………………
……………………………………………………………………………………………………………
……………………………………………………………………………………………………………
…………………………….
Anything else you would like to say about your experience today?
……………………………………………………………………………………………………………
……………………………………………………………………………………………………………
……………………………………………………………………………………………………………
…………………………..
Thank you very much for taking the time to complete this questionnaire.
Jenny Fleming and Nick Fyfe
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7.3 APPENDIX C: OBSERVATION TOPIC LIST
Observation Topic List
This is to be used by a researcher who is not acting as a trainer to observe each session. The list
provides prompts of aspects which might be valuable to note, in order to evaluate trainee reaction
and learning. It should be noted that comments during coffee breaks, as well as questions asked by
participants etc. may provide an indication of reaction and learning. A reflective session between all
researchers involved immediately following the training day would be beneficial to identify
researcher perceptions of trainee reaction/knowledge. Such a reflective session could also use the
following prompt list.
Reaction
- How do the participants appear to feel about attending the training? Do they seem keen to
be there or not?
- Do the participants appear distracted, for instance using their mobile phones?
- How often do participants leave the training to use their mobile phone?
- Do the participants seem to be happy with the structure and pace of the training?
- Do the participants make any remarks or particular responses to the training methods – e.g.
visual aids, presentations, and case study tasks?
- How do the participants appear to respond to the trainers?
- How do the participants appear to feel about the facilities and physical environment?
- Do the participants know each other?
- How do the participants appear to respond to the social environment? For instance is there
any tendency to defer to a superior colleague?
- Do the participants seem to be interested in the content?
- How do participants seem to feel about the general value of EBP?
- How do participants seem to feel about the value of the training session?
- F How do participants seem to feel about the relevance of EBP/ training to them as individuals
or as a group?
- What aspects of the training do they appear to enjoy or be immersed in?
- What aspects of the training do they appear to dislike or be distracted from?
- How do participants seem to feel about EMMIE evaluation scale?
- How do participants seem to feel about the Crime Reduction Toolkit?
- Do they make remarks which indicate they feel the case study task is a useful learning aid?
- What aspects of the case study task do they think are realistic?
- What aspects of the case study task do they think are unrealistic?
Knowledge
- What do they already seem to have good knowledge about?
- What do they seem to have less knowledge about?
- Are there any concepts they seem to find easier or more difficult to understand?
- Do there appear to be any increases in knowledge throughout the training?
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- How do they respond to trainer knowledge questions throughout the course (e.g., “now can
someone tell me what definition of evidence-informed policing we are using?”?)
- Do there appear to be any attitude changes during the training (e.g. people who were openly
critical of the value of EBP, who remark that they can see how it might be useful now or visa
versa)
- How do they get on in the case study task?
- What parts of the case study task do they seem to find more difficult?
- What aspects of the case study task do they seem to find easy?
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7.4 APPENDIX D: FORCE INFORMATION SHEET
The ‘What Works Centre for Crime Reduction’, funded by the Economic and Social Research Council
and the College of Policing, was established to develop a strong research evidence base for decision-
making around crime reduction. A key component of the Centre is the development and piloting of a
training programme which will enable police officers to appraise evidence and use evidence to inform
their decision-making when addressing local problems of crime and disorder. This document provides
information to forces being asked to take part in the pilots.
The Centre has developed a Crime Reduction Toolkit available online which rates and ranks crime
reduction interventions in terms of impact, cost-savings, how they work, where they work and how
best to implement them locally (http://whatworks.college.police.uk/toolkit/Pages/Toolkit.aspx). The
pilot training programme will incorporate the Crime Reduction Toolkit which provides access to
research findings in various areas such as, for example, knife crime, domestic violence and drink
driving.
The College is supporting this work and in due course the training programme will be added to the
National Policing Curriculum.
What are the benefits for your force?
In 2014 we held focus groups and interviews with your officers to gain insight into:
General understandings of what constitutes research
Attitudes towards using research to inform policing practice
How research is currently used to inform police decision-making
The perceived challenges and barriers to using research
What might be useful in a training programme
The findings of these focus groups, and the views expressed by those who participated, have
informed the design of the pilot training programme. As your force agreed to host focus groups for
the project last year, it was agreed that you would have the opportunity to be one of the first
recipients of the pilot training programme. It is anticipated that the training programme will benefit
and be of value to your organisation generally and your officers specifically.
At the end of each pilot session, we will be conducting an evaluation to assess officer attitudes and
perceptions of the content and utility of the session. The findings will be communicated in a final
report which you will have access to, and will inform further development of the programme prior to
it being incorporated in to the National Policing Curriculum.
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Learning Outcomes
The overall aim of this programme to improve the ability of officers to tackle local problems of crime and
disorder through an introduction to Evidence-informed Policing, providing them with the skills required to
make decisions based on all of the available evidence. This highlights the role research can play in
informing police decision-making.
On completion of this programme, participants will be able to:
Explain the nature and value of evidence-informed approaches to policing
Understand the origins and development of the Crime Reduction Toolkit
Use the Crime Reduction Toolkit to help inform decision-making in relation to tackling a local
crime problem
Assess the use of the Crime Reduction Toolkit after employing it locally
Use their understanding to appraise evidence and commission research
When will the pilot be held?
We intend to complete the pilots in September and October 2015. The course will take 6 hours (e.g. 10:00 – 16:00) which allows for breaks, networking and discussion. Specific timings and dates can be arranged to suit your force requirements.
Where will the pilot be held?
We would like to hold the pilot within your force area. We will require a room and those participating will need access to a computer (one computer per two participants will be sufficient). This will facilitate applied learning through a scenario/case example using the Crime Reduction Toolkit online.
Who would we like to take part?
We suggest inspectors, sergeants and analysts with a responsibility for problem solving within your force.
You may identify other roles and ranks which would benefit from attending, and we welcome this. Those
who attended the previous focus groups are also welcome to attend the pilot.
How many officers/staff would we like to take part?
We are hoping to have 25 – 30 officers and staff from each force participate in the pilot training course.
Whilst it would be preferable to complete the pilot in your force within one day, we can hold it over two
days if resources and availability require this flexibility.
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Who can you contact for more information?
Professor Jenny Fleming Professor Nicholas Fyfe 077 9226 7426 078 6698 0088
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7.5 APPENDIX E: PARTICIPANT INFORMATION SHEET & CONSENT FORM The ‘What Works Centre for Crime Reduction’ was established to develop a strong research evidence
base for decision-making around crime reduction. It is funded by the Economic and Social Research
Council and the College of Policing.
A key component of the Centre is the development and piloting of this training, to enable police officers
and staff to consider evidence and use evidence to inform their decision-making when addressing local
problems of crime and disorder. The University of Southampton and The University of Dundee are
addressing this component through the training you are participating in today.
We are conducting research on the value and effectiveness of the training. It is important that we
understand your knowledge, attitudes and perceptions both before and after today’s trial training
programme to see how effective we were in achieving your learning outcomes. This will inform further
development of the programme prior to it being incorporated into the National Policing Curriculum.
What are the benefits for your force?
In 2014 we held focus groups and interviews with officers in your force to gain insight into:
General understandings of what research is
Attitudes towards using research to inform policing practice
How research is currently used to inform police decision-making
The perceived challenges and barriers to using research
What might be useful in a training programme
The findings of these focus groups, and the views expressed by those who participated have informed the
design of the pilot training programme. It is anticipated that the training programme will benefit and be
of value to you, your colleagues and your organization.
What are we asking you to do?
We are asking you to take part in the training today and, in order for us to evaluate the training in terms
of value and effectiveness we shall be asking you to complete a questionnaire, prior to the training and
after the completion of the course. Your name will not be recorded - your responses to these
questionnaires will be anonymous. We will also be observing the training to understand your reaction to
the information provided, the level of existing knowledge and general understanding – this will also be
anonymized when it is recorded. The data we collect will be coded and stored on a password protected
computer in compliance with the Data Protection Act and University Policy.
What is the training about?
The overall aim of the training is to improve the ability of police officers and staff to tackle local problems
of crime and disorder through an introduction to evidence-informed policing. This will provide you with
the skills required to make decisions based on all of the available evidence, highlighting the role research
can play in informing police decision-making.
On completion of this programme, it is hoped participants will be able to:
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Explain the nature and value of evidence-informed approaches to policing
Understand the origins and development of the Crime Reduction Toolkit
Use the Crime Reduction Toolkit to help inform decision-making in relation to tackling a local
crime problem
Assess the use of the Crime Reduction Toolkit after employing it locally
Use their understanding to appraise research
Who can you contact for more information?
Please speak to a member of the research team if you have any questions, prior to providing us with your
consent to participate below. If you are interested in finding out any more about this research, or
evidence-informed policing please contact:
Professor Jenny Fleming Professor Nicholas Fyfe
[email protected] [email protected]
If you would like to speak to an independent person not involved in the research, about the training or
the trainers, or any other issue, please contact the Head of Research, Governance Office at the University
of Southampton on 02380 595058 or Email: [email protected].
Consent
Please read the following statement and, if you agree, sign below.
I confirm that I have read and understand the information sheet for this research.
I have had the opportunity to consider the information, ask questions and have had these
answered satisfactorily.
I understand that my data will be treated confidentially and any publication resulting from this
work will comprise aggregated data and will not identify me.
I freely agree to participate in this study.
Signature: ………………………………………. Date:…………………………………………..
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7.6 APPENDIX F: TRAINING SLIDES
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