add notes - lean and 7 wastes

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    Lean and 7 WastesIntroduction to Lean approach and waste reduction

    ABB Basic Quality Tools Series

    ABB Group 9AKK105151D0118

    15 July 2010,, Slide 1

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    Lean and 7 Wastes - Content

    What is it for?

    Speeding up the order-to-cash cycle

    Eliminating and reducing the causes of waste. Mostly the waste of time.

    Ensuring physical improvements are sustained.

    A key part of changing mindsets

    Where could I use it?

    When focusing on quality, cost and delivery performance

    When physically changing an area When looking for opportunities for improvement

    As part of engaging with employees

    How do I use it?

    Focus first on what the customer values

    Look for value adding, value enabling and waste steps in the process

    Look for opportunities to eliminate waste and reduce value enabling steps in order to reduce thetime to deliver value to the customer

    Risks and how to avoid them

    Lose sight of what is value from the customer perspective

    Example ABB Group 9AKK105151D0118

    15 July 2010,, Slide 2

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    Expected Benefits:

    Focusing on time as a key resource (like costs and people) can give a new perspective on how our

    business operates and could operate thinking in terms of total throughput time from the customer

    placing an order to the customer receiving the order can help illuminate opportunities to improve the

    quality of service to the customer and also make improvements to our quality and cost performance. 7 Wastes can be used on an individual basis to help improve personal time management

    The focus on time and the break down of a process into value add, value enable and waste steps is a

    key part of the Lean mindset and approach

    Uses of this tool:

    Lean as a principle focuses on time as the means to improve quality cost and delivery performance

    Time is valuable and must be understood from the customer and the business perspective

    We all have opportunities to make improvements to the way we work, this will free up our time to add

    more value

    We use 7 Wastes as a prompt to help identify waste which we may not realise is there or which we

    accept and take for granted as part of the process

    Lean and 7 Wastes - What is it for?

    ABB Group 9AKK105151D0118

    15 July 2010,, Slide 3

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    Background:

    Lean looks to remove waste and focuses on

    waste in terms of time what is value add,

    value enabling or waste?

    The classic 7 wastes are:

    Transportation

    Inventory

    Motion

    Waiting

    Over production

    Over processing

    Defects

    Uses:

    Helps to identify and then define the problem

    Used when reviewing a process break the

    process map down into what steps are value

    adding, value enabling or waste

    Can help identify key measures to be monitored

    when making improvements

    Useful in day to day activity can help with team

    and personal time management of routine

    activities such as meetings, use of IT...

    There are many more wastes, such as:

    Waste of untapped human potential

    Waste of Inappropriate control systems

    Waste of energy, water and carbon

    Service and office wastes

    Losing customers...

    Lean and 7 Wastes - Where could I use it?

    Value

    AddedNon Value Added+

    V% W%

    100%

    X ABB Group 9AKK105151D0118

    15 July 2010,, Slide 4

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    Lean and 7 Wastes - How do I use it?

    Transportation

    Procedure and Guidance Notes:

    Motion

    Waiting

    Over production

    Inventory

    Over processing

    Defects

    Overproduction is considered the "mother of all wastes" since it can lead to increases in all the other forms of waste.

    Production of items sooner or in greater quantities than required for

    customer demand Often caused by poor planning or incorrect bottleneck assumptions

    Overproduction discourages a smooth flow of

    production and leads to excessive work inprocess inventory. This increases overall

    delivery times and reduces ROCE.

    Any raw material, Work in Process (WIP) or finished goods which arebeing stored i.e. no longer having value added to them

    Caused by overproduction inventory builds up between processes

    Adds cost, requires space, hides processdefects, can encourage damage. ReducesROCE.

    Adds time & cost and can be a safety

    issue.

    Unnecessary worker movement within a Process

    Caused by poor workplace layout, poor process planning, poor

    housekeeping, no Standard Operating Procedures.

    People or Parts that are waiting for a work cycle to be completed

    Caused by unreliable Supply Chain, bottlenecks, down time

    Creates excessive lead time, causesbottlenecks, causes additional time & cost.

    Unnecessary movement of items between processes and inventory

    Caused, by poor layout and / or process design and planning,

    unstructured or not understood Value Stream, complex material flow...

    Leads to increased time & cost to transport &

    search, and increased Defects due to

    accidents.

    A defect is when the Customer believes they did not get what they

    paid for. Can have many causes including process variation, customer

    requirements not understood correctly, mistakes ...

    Defects can lead to additional time and cost,

    and more critically it can reduce customer

    confidence.

    Processing beyond the value required by the Customer

    Caused by lack of customer focus, Always done it this wayattitude,

    lack of understanding

    Can result in scheduled work time being longer

    than needed, Parkinsons Law in project task

    execution, increases in time & cost.

    ABB Group 9AKK105151D0118

    15 July 2010,, Slide 5

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    Lean and 7 Wastes - Risks and how to avoid them

    Risks :

    If time is not viewed as a resource it will not bemanaged and opportunities to reduce throughput

    time, reduce costs and improve quality may be

    missed.

    If existing practices are not reviewed andchallenged in terms of 7 Wastes (or more) there

    will be a continued acceptance that the process

    works fine profits may be eroded and

    customers may be lost if the current state is not

    continually improved

    Steps to avoid them :

    Use lean tools and techniques (processmapping, VSM...) to make process steps visible.

    Once this is done, then analyse the process to

    establish what is value adding, value enabling

    and waste. What is the customer prepared to

    pay for?

    Encourage everyone to look for wastes in theirown process and in-between processes in order

    to find better ways of working.

    Open discussion about other types of waste

    how many can your team come up with?

    ABB Group 9AKK105151D0118

    15 July 2010,, Slide 6

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    Lean and 7 Wastes - Example

    What is the problem for the

    customer time, cost,

    quality?

    1. Clarify the problem

    4. Eliminate waste

    Plan and execute actions to

    eliminate the waste steps

    Study the process

    where the problem

    occurs

    2. Map the ProcessSteps

    3. Analyse the process steps

    Decide what is value

    adding, value enabling and

    waste in the process

    5. Reduce Value Enabling

    Once waste is eliminated,

    look to reduce the value

    enabling content where

    possible

    5. Formalise new process

    Confirm new process,measure and monitor, and

    create new process map,

    SOPs etc

    ABB Group 9AKK105151D0118

    15 July 2010,, Slide 7