achievement motivation final

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    MOTIVATION

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    The Nature of Motivation

    The Basic Motivation Process

    Unsatisfied

    need

    Drive toward goal to

    satisfy need

    Attainment of goal

    (need satisfaction)

    Motivation

    is a psychological

    process through whichunsatisfied wants or needs

    lead to drives that that

    are aimed at goals or

    incentives

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    Maslows Hierarchy of Needs

    Self - Actualization

    Esteem

    Social

    Safety

    Physiological

    Desire to reach ones full potential

    Need for power and status

    Need to interact and feel wanted by others

    Desire for security and stability

    Need for food, clothing, and shelter

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    Maslow and Management

    Self - Actualization Stress human potential, set andachieve attainable goals

    Esteem People need to feel important, promotion, awards

    Social Stress social interaction within work groups, peoplebecome friends

    Safetystress safety programs/ equipment, medical insurance,unemployment benefits

    Physiological stress salary, wages paid by

    organization

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    Some needs are more basic than others

    The individual will seek to satisfy these

    more basic needs before becoming awareof higher order needs

    Once a need has been met, it ceases tobe motivating so the behaviour of the

    individual changes

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    Clayton AlderferERG Theory

    Existence

    Relatedness

    Growth

    Frustration Regression

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    Herzbergs Two Factor Theory

    Salary

    Technical

    Supervision CompanyPolicies

    and Administration

    Interpersonal

    Relations WorkingConditions

    JobContext

    Achievement

    Recognition

    Responsibility

    Advancement

    The WorkItself

    JobContent

    Hygiene Factors Motivators

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    Views of Satisfaction/Dissatisfaction

    Absent Pr esent

    (nosatisfaction) (dissatisfaction)

    (motivators)

    Absent Pr esent

    (dissatisfaction) (nodissatisfaction)

    (hygiene factors)

    Two-FactorTheory

    Satisfaction Dissatisfaction

    Traditional View

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    International Findings on Herzbergs

    Theory

    Motivators are more important to job satisfaction

    than hygiene factors

    Job content is more important than job context in

    motivating employees

    Managers from different cultures differ regardingperceived importance of job outcomes and level

    of satisfaction

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    McClellandss Theory of Needs

    Need for Achievement

    Need for Power

    Need for Affiliation

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    Achievers prefer jobs that offer

    Personal Responsibility

    Feedback

    Moderate risks

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    Achievement Motivation Theory

    Characteristicsof HigherAchievers

    1. Like situationswhere theytake personal responsibility forfinding

    solutionstoproblems

    2. Moderate risk-takersratherthanhighrisk-takers

    3. Want concrete feedbackontheirperformance4. Tendtobe loners

    WaystoDevelop High Achievers

    1. Obtain feedbackonperformance

    2. Emulate people whohave beensuccessful achievers3. Developaninternal desire forsuccessand challenge

    4. Daydream inpositive termsbypicturingoneselfassuccessful

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    Achievement Motivation Theory

    AchievementMotivation

    Canteachpeople the need forachievement

    HOW? Obtain job feedback, emulate successful

    achievers,developdesire forsuccessLeadersnotalwaysgood managers - lackhuman

    skills

    Herzberg

    Highachievement motivationpeople are more

    interestedin job motivators(content)

    Low achievement motivationpeople are more

    interestedwithhygiene factors(context)

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    MASLOW

    SELF

    ACTUALIZATION

    ESTEEM

    SOCIAL

    SAFETY

    PHYSIOLOGICAL

    HERZBERG

    MOTIVATORS

    HYGIENE

    MCCLELLAND

    HIGH

    ACHIEVERS

    LOWACHIEVERS

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    Process Theories

    Equity Theory

    When people perceive they are being treated

    equitably, it will have a positive effect on their job

    satisfaction

    Not universal due to cultural and status differences

    Goal Setting Theory

    Focuses on how individuals go about setting goals

    and responding to them and the overall impact ofthis process on motivation

    Depends on goal difficulty, feedback, importance of

    objective

    Not universal

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    Equity Theory

    Job Inputs-effort,experience,education,competence

    Job Outcomes-salary,raises,recognition

    Four referent comparisons

    Self-inside

    Self-outside

    Other-inside

    Other-outside

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    If inequity

    is perceived Change their inputs

    Change their outcomes

    Distort perceptions of self Distort perceptions of others

    Choose a different referent

    Leave the field

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    Three Theories of job satisfaction

    Affectivity

    1. Negative affectivity2. Positive affectivity

    Herzbergs Two Factor Theory

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    Organizational Justice

    Distributive justice

    Procedural justice

    Interactional justice

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    Distributive justice concerns followers

    perception of whether the level of reward

    or punishment is commensurate with an

    individuals performance or infraction.

    Dissatisfaction occurs when followers

    believe someone has received too little or

    too much reward or punishment

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    Procedural justice involve the process inwhich rewards or punishment areadminstered. If someone is to be

    punished, then followers will be moresatisfied if the person has been givenadequate warnings and has had theopportunity to explain his or her actions

    and if the punishment has beenadminstered in a timely and consistntmanner

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    Interactional justice---reflects the degree to

    which people are given information about

    different reward procedures and are

    treated with diginity and respect

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    Process Theories

    Expectancy Theory

    A process theory that infers that motivation is

    influenced by a persons belief that

    Effort will lead to performance

    Performance will lead to specific outcomes, and

    The outcomes will be of value to the individual

    Theory appears to be culture bound

    Best in cultures where the locus of control is

    high

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    SOMETIPS

    The recognition must supply the employer and employee with

    specific information about what behaviors or actions are being

    rewarded and recognized.

    Anyone who then performs at the level or standard stated in the

    criteria receives the reward.

    The recognition should occur as close to the performance of theactions as possible, so the recognition reinforces behavior the

    employer wants to encourage.

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    You don't want to design a process in which managers "select"

    the people to receive recognition.

    Identify and communicate the criteria by which the proposed

    recipients will be judged or assessed, so people are clear about

    what they need to do to qualify for recognition.

    Announce and communicate the recognition and the criteria that

    you have established for the awards.

    Design and communicate the process by which employees will

    be selected for recognition so that all employees clearly

    understand the selection process.

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    Allow time for people to qualify for the recognition.

    Every entry that qualifies for the recognition should receive the

    recognition.

    If financial constraints are an issue, either present recognition

    amounts you can afford. Or, announce all eligible employees,

    publicly praise them for their contribution, and then, place all

    names in a drawing to select the lucky winner.

    Magnify the value of the recognition by these methods: name theemployees publicly, place employee names in the newsletter,

    send out a company-wide email announcement, and so on.