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Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

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Page 1: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

Access and Identity Management System (AIMS)

Federal Student Aid

PESC Fall 2009 Data SummitOctober 20, 2009

Balu Balasubramanyam

Page 2: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

Target State Vision

Access and Identity Management System• Identity Management• Access Management

FAA Access to CPS Online

Active Confirmation

Two Factor Authentication

Contents

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Page 3: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

Target State Vision – Business View

Identity and Access Management

Enterprise Analytics and Reporting

Enterprise Shared Services

Student Aid History Management

Financial Management

Partner Payment and Reporting Management

Integrated Partner Management

Common Services for Borrowers

Campus BasedProgram Guidance & Information

Origination & DisbursementAid Awareness and Application

LendersState Agencies Schools

Aid Awareness & Application Aid Delivery Institution Participation Servicing

Guaranty Agencies

Determine Aid Eligibility

Establish Person Record

AidAwareness

School Aid Payments and Funding Level Management

Award and Disbursement Processing

Service CancellationsCB Award ProcessingApply for Funding

Partner OversightPartner Eligibility and Enrollment

State Agency Funding

Guaranty Agency Payment and Reporting Administration

Lender Payment and Reporting Administration

Financial ReportingFunds ManagementPayables ManagementReceivables Management

Recovery and Resolution

Consolidate Loans

ServiceDebts

Monitor Security Environment

Control Access to Systems and Resources

Create and Publish Materials

Outreach for Partners

Training for Partners

Aid Education Submission Eligibility Repayment Consolidation Collections

Org

aniz

atio

ns

Fed

eral

Stu

den

t A

idP

erso

nL

ife

Cyc

le

Ph

ase

Other External PartnersDepartment of Education

App and Participation Mgmt Funding and Allocation Origination and Disbursement Servicing Reporting

General Public Applicants Borrowers

Produce Enterprise Reports and Queries

Calculations and Reporting

Default Rate ProcessingManage IF DataMonitor Aid Eligibility

Predictive Modeling

Fee Payment

Manage Identity Community

Manage Security Environment

Person Record Management Service

Application Customer Service

Application Reporting and Analytics

O&D Customer Service

O&D Reporting and Analytics

Organization Record Management Service

Integrated View Retrieval Service

CB Reporting and Analytics

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Page 4: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

IntegratedTechnical Architecture

Target State Vision

Customers &Partners

Integrated Technical Architecture

Portal / Gateway / Call Center

Students, Borrowers, Applicants

Schools

Financial Partners

Department of Education

Federal Agencies

State Agencies

Service Providers

Security Architecture

Security Architecture

Security Architecture

Enterprise Service Bus

Enterprise Service Bus

Inte

grate

d P

artn

er

Man

agem

ent

Ap

plicatio

n

*Co

mm

on

Services fo

rB

orro

wers

eCa

mp

us B

ased

Fin

ancia

l Man

agem

en

t S

ystem

Info

rmatio

n F

ramew

ork

Enterprise Applications/Services

Perso

n R

ecord

Man

ag

em

ent

Servic

e

Orig

inatio

n an

d D

isbu

rsem

ent

Target State Vision – Technical View

4

Page 5: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

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Access and Identity Management System

(AIMS)

Page 6: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

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Access and Identity Management System (AIMS)AIMS provides a single integrated access and identity management

framework that can be used by all business applications and infrastructure components for partner and employee/ contractor users

Manages trading partnereligibility, enrollment,

and oversight

School Users

School Servicers

Lenders

Guaranty Agencies

Collection Agencies

State & Federal Agencies

Accrediting Agencies

Auditors

Other Users

FSA and Trading Partners

Integrated Partner

Management

FSA Security Architecture

FSA Target State Vision

Systems

Enrollment Identity Management

Access Management

access management tools, identity management tools, enterprise policy

repositories, enterprise user repositories, and other related security components

FSA Users

Audit

Access

1 2

4

3

System Response

• •

Page 7: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

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What is AIMS?

• AIMS provides a single, integrated authentication and authorization framework that can be used by all of Federal Student Aid business applications and infrastructure components, including Enterprise Portal and ESB

• AIMS enables consistent Authentication, Authorization, and Accountability– Authentication: Who are you?– Authorization: What are you allowed to do?– Accountability: What did you do?

• AIMS will enable a single unique source of Identity Management throughout Federal Student Aid – One user profile per person for all SA protected

applications

Page 8: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

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AIMS Concept of OperationsManage Security Environment

• Access Policies (Roles)• Provisioning Policies• User Policies• Logging & Archive Policies• Create System Identities• Process Governance

Manage Identity Community

• Enroll to Apply• Enroll as Administrator• Enroll as User of Systems • Enroll to Transmit Batches• Provide Self-Service Tasks

Monitor Security Environment

• Security Audit Trails• Security Exceptions• User Audits• Policy Compliance• Policy Improvements

Manage Access To Systems & Resources

• Access On-Line Services• Access Batch Services

EnterpriseApplications

(NSLDS, Portal, IPM, etc)

System Security OfficersAuditorsSecurity Management

All Users

Partner Systems

EDNET

Gateway

Page 9: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

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AIMS Authentication

Public/Private Data Networks

Students Schools Financial Partners Vendors Federal Student Aid Others

Protocol FirewallFSA

Enterprise Bounary

Domain Firewall

Demilitarized Zone

Reverse Proxy

Tivoli Access Manager WebSEAL

Enterprise Zone

TAM Server

TAM Policy Server

TAM Authorization Server

Tivoli Directory Server

Portal Application Server(s)

Portal Server(s)

Service Portlets AuthorizationDatabase

ESB

Federal Student Aid Applications

COD FMS NSLDS Other

2

1

3

4

5

TIM Server

SA RCSTIM UserRegistry

User Registry

Authorization Database

1. User enters URL in Web browser to access Portal resource

2. WebSEAL determines that user is requesting protected resource and prompts user with login page

3. User submits completed login page to WebSEAL;

4. WebSEAL connects with Policy Server to validate the identify of the user in the User Registry

5. WebSEAL uses validated identity; creates a session ID for the user; and obtains a credential for the user

Page 10: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

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AIMS Authorization

Public/Private Data Networks

Students Schools Financial Partners Vendors Federal Student Aid Others

Protocol FirewallFSA

Enterprise Bounary

Domain Firewall

Demilitarized Zone

Reverse Proxy

Tivoli Access Manager WebSEAL

Enterprise Zone

TAM Server

TAM Policy Server

TAM Authorization Server

Tivoli Directory Server

Portal Application Server(s)

Portal Server(s)

Service Portlets AuthorizationDatabase

ESB

Federal Student Aid Applications

COD FMS NSLDS Other

7

6

8

10

9TIM Server

SA RCSTIM UserRegistry

User Registry

Authorization Database

6. The Session ID and credential are stored in the WebSEAL session / credential cache

7. WebSEAL provides TAM authorization services with the user credentials where they are compared to ACLs and POPs

8. Upon authorization, WebSEAL forwards user request to Portal

9. Service Portlet is invoked, passes user credentials, and interacts with back-office

10.WebSEAL send response to user, where results are presented

Page 11: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

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FAA Access to CPS Online

Page 12: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

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FAA Access to CPS Online Login

Enhance current state of access to limit use of Personal Identifying Information (PII)

First Time Registration

CPS Online Login

Page 13: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

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Old FAA Access to CPS Online Login

Old:Enter SSN, first 2 letters of last name, DOB, and PIN on the FAA Access to CPS Online login page to access the application

Page 14: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

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Enrollment for FAA Access to CPS

Entry of Personal information in SAIG, for verification

Page 15: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

Enter credential information in AIMS.

Page 16: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

Confirmation of data entry

Page 17: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

Acknowledgement of successful registration

Page 18: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

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FAA Access to CPS Online Login

Enter User ID and password on the FAA Access to CPS Online Login page to access the application

http://faaacess.ed.gov

Page 19: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

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Password Policies

Password Policy• Expires every 90 days

• Complex alpha-numeric passwords

• Answer Challenge Questions to reset password

Password Lockout• 3 unsuccessful login attempts

• Can still use “Forgot Password” application

• Login disabled for 30 minutes

Page 20: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

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Active Confirmation

Page 21: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

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What is Active Confirmation?

• Active confirmation is the process of a Designated Point Administrator (DPA) reviewing users' access privileges on a establish time schedule and confirming these users' privileges. This will help ensure an updated and secure environment for system accessibility.

• The Federal Student Aid DPAs will be required to review their list of users who access Federal Student Aid systems and confirm that each individual continues to be a valid user. This will be done on a periodic basis.

Page 22: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

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“Active Confirmation” Process

The DPA Roster

• Provides a list of employees that currently possess TG numbers• Requires validation or deletion of TG Numbers assigned to

your organization in the SAIG Enrollment Web site

The FAA Roster

• Provides a list of employees at your organization who are currently enrolled for access to FAA Access to CPS Online services

• Requires validation or deletion of FAA Users assigned to your organization in the SAIG Enrollment Web site

Page 23: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

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Two-Factor Authentication

Page 24: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

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T-FA Implementation Objectives

Federal Student Aid is implementing Two-Factor Authentication (T-FA) for privileged users to access Federal Student Aid systems from the internet to enhance the security of its information systems

Page 25: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

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What is Two-Factor Authentication?

Two-Factor Authentication (T-FA) uses two pieces of information and processes (two different methods) to authenticate a person's identity for security purposes. Authentication factors are generally classified into three categories:

Something the user has

• ID card, security token, software token, phone, or cell phone Something the user knows

• password, pass phrase, or personal identification number Something the user is

• fingerprint or retinal pattern, voice recognition, or another biometric identifier

Two-Factor Authentication requires the use of solutions from two of the three categories of factors.

Page 26: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

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T-FA Technologies

Some of the common technologies used as the second factor authentication in concert with UserID and Password include:

Hardware Tokens - generate a constantly changing one-time password to enable authentication.

Software Tokens on PCs - enable authentication with computer as second factor authenticator.

Software Tokens on Mobile Devices - allow authentication from smart phones and PDAs.

Smart Cards - enable authentication as well as of physical access.

USB Tokens - enable authentication without the need to key in a token code (can be plugged into a standard USB port).

Biometric Devices - enable authentication according to the physical characteristics of a user (fingerprint and retina scans).

Page 27: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

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Page 28: Access and Identity Management System (AIMS) Federal Student Aid PESC Fall 2009 Data Summit October 20, 2009 Balu Balasubramanyam

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Ganesh ReddyPhone: (202) 377-3557

Email:[email protected]