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1 ACCELERATED STRATEGIC PLANNING Peg Jackson, DPA, CPCU Peg Jackson & Associates San Francisco, CA

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Page 1: ACCELERATED STRATEGIC PLANNING · 11/16/2008  · 8 Private Sector Firms and Strategic Planning • Private sector firms understand that the Plan is a strategic business plan and

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ACCELERATED

STRATEGIC PLANNING

Peg Jackson, DPA, CPCU

Peg Jackson & Associates

San Francisco, CA

Page 2: ACCELERATED STRATEGIC PLANNING · 11/16/2008  · 8 Private Sector Firms and Strategic Planning • Private sector firms understand that the Plan is a strategic business plan and

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Peg Jackson & Associates

is honored to have been named

the 2014 Culver City

Chamber of Commerce

Member of the Year

(c) 2016 Peg Jackson & Associates

Page 3: ACCELERATED STRATEGIC PLANNING · 11/16/2008  · 8 Private Sector Firms and Strategic Planning • Private sector firms understand that the Plan is a strategic business plan and

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LEARNING AGENDA

• How to design and execute an effective Strategic

Plan

• The important role that the Horizon Initiative and

the Eight Influences identified plan in helping to

shape an effective Strategic Plan.

• How to prepare a strategic plan for your Chamber

in approximately four (4) weeks.

(c) 2016 Peg Jackson & Associates

Page 4: ACCELERATED STRATEGIC PLANNING · 11/16/2008  · 8 Private Sector Firms and Strategic Planning • Private sector firms understand that the Plan is a strategic business plan and

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EFFECTIVE STRATEGIC PLANNING

Unless your Chamber's strategic plan establishes a

vision for its future and is meaningful to those in

your organization, it will end up gathering dust on

the shelf!

That never needs to happen!Strategic planning is an exciting endeavor that can

energize and revitalize your Chamber.

(c) 2016 Peg Jackson & Associates

Page 5: ACCELERATED STRATEGIC PLANNING · 11/16/2008  · 8 Private Sector Firms and Strategic Planning • Private sector firms understand that the Plan is a strategic business plan and

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Why Chambers Waste $$ Writing Ineffective

Strategic Plans

• The Plan does not clearly articulate goals and describe the

expected changes necessary to bring about lasting change.

• The Chamber has no idea about:

– What the structure of the strategic plan should look

like, or

– How to go about articulating the vision for the

organization

– Creating a roadmap to get there

(c) 2016 Peg Jackson & Associates

Page 6: ACCELERATED STRATEGIC PLANNING · 11/16/2008  · 8 Private Sector Firms and Strategic Planning • Private sector firms understand that the Plan is a strategic business plan and

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STRATEGIC PLANNING & SOX BEST PRACTICES

• Leveraging the Strategic Planning Process to improve SOX

best practices– Whistleblower compliance

– Document preservation

– Financial Internal controls including segregation of duties

– Conflict of Interest Policy

– Code of Ethics

– Audit Committee

– Transparency at all levels of management including governance.

(c) 2016 Peg Jackson & Associates

Page 7: ACCELERATED STRATEGIC PLANNING · 11/16/2008  · 8 Private Sector Firms and Strategic Planning • Private sector firms understand that the Plan is a strategic business plan and

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EFFECTIVE STRATEGIC PLANNING

• NEVER engages in magical thinking

• Always takes IDENTIFIES the resources necessary to

carry out the plan

• Always has strategies and tactics to facilitate achievement

of goals

• Always has deliverables assigned

• Individuals are held responsible for completion of specified

elements of the plan.

(c) 2016 Peg Jackson & Associates

Page 8: ACCELERATED STRATEGIC PLANNING · 11/16/2008  · 8 Private Sector Firms and Strategic Planning • Private sector firms understand that the Plan is a strategic business plan and

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Private Sector Firms and Strategic Planning

• Private sector firms understand that the Plan is a strategic

business plan and fully intend for the Plan to result in

important growth results.

• Private sector firms never create a Strategic Plan without

fully understanding where the sources of capital are, the

probability of obtaining first tier funding, and having a

back-up plan.

(c) 2016 Peg Jackson & Associates

Page 9: ACCELERATED STRATEGIC PLANNING · 11/16/2008  · 8 Private Sector Firms and Strategic Planning • Private sector firms understand that the Plan is a strategic business plan and

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EFFECTIVE STRATEGIC PLANNING

• Starts with an effective Strategic Planning

Committee – This team needs to be the stars of the

chamber board!

• Focus on Action!

(c) 2016 Peg Jackson & Associates

Page 10: ACCELERATED STRATEGIC PLANNING · 11/16/2008  · 8 Private Sector Firms and Strategic Planning • Private sector firms understand that the Plan is a strategic business plan and

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ELEMENTS OF A STRATEGIC PLAN

• Organization Profile including the History of the

Chamber (Needs to be very brief – only salient

points)

• Mission, Goals and Objectives of the Chamber

• Summary of Relevant Facts and Statistics

• Summary of Results from [the last ]Strategic Plan of

19XX or 2XXX

(c) 2016 Peg Jackson & Associates

Page 11: ACCELERATED STRATEGIC PLANNING · 11/16/2008  · 8 Private Sector Firms and Strategic Planning • Private sector firms understand that the Plan is a strategic business plan and

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ELEMENTS OF A STRATEGIC PLAN

• SWOT Analysis – Strengths, Weaknesses,

Opportunities and “Threats” – which should

really be seen as “gaps.”

(c) 2016 Peg Jackson & Associates

Page 12: ACCELERATED STRATEGIC PLANNING · 11/16/2008  · 8 Private Sector Firms and Strategic Planning • Private sector firms understand that the Plan is a strategic business plan and

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ELEMENTS OF A STRATEGIC PLAN

• Environmental Scan Comparable programs in other Chamber

organizations

How the trends in the Chamber world

particularly as these relate to the Eight

Influences should influence the structure and

goals of the Strategic Plan.

(c) 2016 Peg Jackson & Associates

Page 13: ACCELERATED STRATEGIC PLANNING · 11/16/2008  · 8 Private Sector Firms and Strategic Planning • Private sector firms understand that the Plan is a strategic business plan and

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EIGHT INFLUENCES

& STRATEGIC PLANNING

• The Nature of Belonging and Gathering – Identify

membership value in terms that rely less upon attendance

and participation.

• Communications and Technology – Consider adopting

an “analyze and filter” culture – keep your

communications model fresh.

• Scarcity and Abundance – Chambers need to be

effective problem solvers.

(c) 2016 Peg Jackson & Associates

Page 14: ACCELERATED STRATEGIC PLANNING · 11/16/2008  · 8 Private Sector Firms and Strategic Planning • Private sector firms understand that the Plan is a strategic business plan and

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EIGHT INFLUENCES

& STRATEGIC PLANNING

• Global Impacts- In 10 years your Chamber will be

expected to provide assistance to members in dealing with

international affairs and global trade.

• Population Shift – Embrace methods to promote

membership diversity – particularly as this relates to

generational issues.

• Political and Social Fragmentation – The Chamber

needs to remain the “sane middle.” Approach crises from a

compromise solution.

(c) 2016 Peg Jackson & Associates

Page 15: ACCELERATED STRATEGIC PLANNING · 11/16/2008  · 8 Private Sector Firms and Strategic Planning • Private sector firms understand that the Plan is a strategic business plan and

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EIGHT INFLUENCES

& STRATEGIC PLANNING

• Resource Alignment – Finding ways to secure more

finding targeted to support the mission and vision of the

Chamber.

• Catalytic Leadership – Define the Chamber’s vision in

terms of what the Chamber will be, rather than what it will

do. The Chamber can be defined as a change agent for the

community.

(c) 2016 Peg Jackson & Associates

Page 16: ACCELERATED STRATEGIC PLANNING · 11/16/2008  · 8 Private Sector Firms and Strategic Planning • Private sector firms understand that the Plan is a strategic business plan and

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EIGHT INFLUENCES

& STRATEGIC PLANNING

Choose 2 or 3 of the influences that are most

relevant to the strategic issues that your

Chamber needs to address in the Strategic Plan.

(c) 2016 Peg Jackson & Associates

Page 17: ACCELERATED STRATEGIC PLANNING · 11/16/2008  · 8 Private Sector Firms and Strategic Planning • Private sector firms understand that the Plan is a strategic business plan and

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DEVELOPING STRATEGIC GOALS

• Where do we want to be in 2 years?

– What opportunities does the Chamber have to

improve its response to the organizational

mission?

– What opportunities exist to grow the Chamber?

– What resources are required?

(c) 2016 Peg Jackson & Associates

Page 18: ACCELERATED STRATEGIC PLANNING · 11/16/2008  · 8 Private Sector Firms and Strategic Planning • Private sector firms understand that the Plan is a strategic business plan and

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EXECUTING THE STRATEGIC PLAN

• Recommendations for Priority Action

– Key pieces of the plan are segmented into goals,

objectives and strategies for the next 2-3 years.

– The recommendations will also include clear

descriptions of the resources needed to move to the next

step.

– Prepare a detailed timeline for completion of the goals,

objectives and strategies.

– Assign deliverables and hold people accountable.

(c) 2016 Peg Jackson & Associates

Page 19: ACCELERATED STRATEGIC PLANNING · 11/16/2008  · 8 Private Sector Firms and Strategic Planning • Private sector firms understand that the Plan is a strategic business plan and

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LAUNCHING THE STRATEGIC PLAN

• How to present, promote and leverage the

Strategic Plan to the Chamber’s members and

stakeholders

TELL THE WORLD!

(c) 2016 Peg Jackson & Associates

Page 20: ACCELERATED STRATEGIC PLANNING · 11/16/2008  · 8 Private Sector Firms and Strategic Planning • Private sector firms understand that the Plan is a strategic business plan and

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SUMMARY

Strategic Planning is an opportunity for your

Chamber to put important systems into place. An

effective Plan will serve to feature priority action in

selected areas that will serve to strengthen the

Chamber’s role in your community.

(c) 2016 Peg Jackson & Associates