7 steps to maximize referral business

24
Asking for Referral s www.criteriaforsuccess.com @CFSPlayBook

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Have you ever thought about the best source of new business? Here's a little secret - it's referrals. A warm introduction from a trusted mutual contact goes a long way toward getting that next deal. Learn the 7 key steps to successfully receive more referrals and follow up with them effectively. Want more sales best practices? Check out the CFS Sales PlayBook: www.criteriaforsuccess.com/services/sales-playbook

TRANSCRIPT

Page 1: 7 Steps to Maximize Referral Business

Asking for Referrals

www.criteriaforsuccess.com@CFSPlayBook

Page 2: 7 Steps to Maximize Referral Business

Think of the easiest sale you ever made.

Page 3: 7 Steps to Maximize Referral Business

Was it a cold call?

Page 4: 7 Steps to Maximize Referral Business

(Probably not.)

Page 5: 7 Steps to Maximize Referral Business

The best way to find new business is to

ask for referrals.

Page 6: 7 Steps to Maximize Referral Business

Follow this

seven step processto get great, valuable referrals.

Page 7: 7 Steps to Maximize Referral Business

1. Ask nicely.

Page 8: 7 Steps to Maximize Referral Business

Never come across as being

entitledto the referral.

Page 9: 7 Steps to Maximize Referral Business

2. Help them think of someone.

Page 10: 7 Steps to Maximize Referral Business

Or better yet, present a list of

suggested referralsbased on their LinkedIn network.

Page 11: 7 Steps to Maximize Referral Business

3. Ask them why they thought of this person.

Page 12: 7 Steps to Maximize Referral Business

Your contact might have

valuable informationyou can use when you call.

Page 13: 7 Steps to Maximize Referral Business

4. Request an introduction.

Page 14: 7 Steps to Maximize Referral Business

In personis best, but email or phone will do.

Page 15: 7 Steps to Maximize Referral Business

5. Tell them you will stay in touch.

Page 16: 7 Steps to Maximize Referral Business

Let your contact know you

value their investmentin giving you a referral.

Page 17: 7 Steps to Maximize Referral Business

6. Treat your referral call like a cold call.

Page 18: 7 Steps to Maximize Referral Business

“Does my name ring a bell?”

Page 19: 7 Steps to Maximize Referral Business

7. Keep them posted.

Page 20: 7 Steps to Maximize Referral Business

Your contact will be invested in the

outcomeof their referral – close the loop.

Page 21: 7 Steps to Maximize Referral Business

A word on KPIs—

Page 22: 7 Steps to Maximize Referral Business

Track the number of referrals

requested,not just the number received.

Page 24: 7 Steps to Maximize Referral Business

Looking for more sales best practices?Check out the CFS Sales PlayBook!