67028401 parts toshiba

1. Introduction

The position of the copier machine,as an essential piece of officeautomation equipment, is longestablished. As such, copiers arefound everywhere from offices, tolibraries, educational institutions,manufacturing plants, and even inconvenience stores.

In spite of this widespread accep-tance and usage, the demand fornew machines is still high. Giventhe level of market saturation, how-ever, it is unsurprising that morethan 80% of all copiers sold arepurchased as replacementmachines.

At the same time, there is a multi-tude of competitors in this markettrying to attract existing or poten-tial copier customers. However,because the copiers offered by thevarious competitors have manysimilarities, it becomes increasing-ly difficult for the customer todecide in favor of a particularmodel.

This brings us to a crucial topic,that of customer retention.A customer's decision to purchase areplacement machine

from their existing manufacturer ornot, depends, webelieve, on three critical factors:machine/copy qualitysatisfaction, service satisfaction,and dealer trust.

Introduction

11

Customer Satisfaction

Customer RetentionProgram

Total QualityManagement

EnvironmentalCare Program

TechnicalService

Parts/SuppliesManagement

Customer SatisfactionAnalysis

BenchMarking

Dealer TrainingProgram

Data BaseMarketing

Elements of After Sales Service

The strong triplet

EndUser

Customer Retention

Complaint Management

Customer Satisfaction Analysis

Information UserManual

LeafletsTechnicalService

Field ServiceControl

Dealer

DistributorTraining Products

InternalInformation A

fter Sale

s

Service C

ontrol

TOSHIBA

Products

12

Clearly this shows that the behav-ior and skill of service personnel,in addition to machine perfor-mance, is of great significance tocustomer retention. Therefore, aftersales service, plays a vital role inthe success of a dealership.

Of equal significance is the mainte-nance of high standards of qualitythroughout the production chain.With Toshiba, product quality isassured. In Australia, France, Ger-many, China, Japan, the U.S.A.,and the U.K., we hold ISO 9000series certification, which is grant-ed to organizations that meet highstandards of quality control formaterials, design and development,production, and after sales service.

In order for copiers to perform atpeak operational efficiency levels itis also essential that PreventiveMaintenance (PM) recommenda-tions, as stipulated by Toshiba, befollowed precisely and genuineToshiba supplies and parts forrepair and maintenance are used.

We hope that this guide, which willexpand on the aforementioned topics, proves to be an effectiveday-to-day reference tool, for allToshiba dealers, serviceengineers/technicians, and thoseresponsible for supplies and partspurchase.

Quality Control

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Factory/Affiliate Country Series Type Product QualifiedMonth/YearToshiba InformationsSystems (U.K.) Ltd.

Toshiba Europe GmbH

Toshiba TEC EuropeImaging Systems S.A.

Toshiba America Business Solutions, Inc.

Yanagicho Works(Design & Manuf.)



Toshiba (Australia) Pty., Ltd.

Toshiba Copying Machine (Shenzhen) Co. Ltd.

U.K. ISO9002 Office Automation Feb/1991(Including Copiers)

Germany ISO9001 Copiers Apr/1993

France ISO9002 Copiers Nov/1993

USA ISO9002 Toner Jan/1994

Japan ISO9001 Copiers & Recording Mar/1994Materials

France ISO9002 Toner Nov/1995

France ISO9002 Office Automation Aug/1996(Including Copiers)

Australia ISO9002 Office Automation Apr/1997(Including Copiers)

China ISO9002 Copiers Sep/1998

2. PeriodicalMaintenance - TheKey to TotalReliability andCustomerSatisfaction

Toshiba defines Preventive Mainte-nance for copiers as the summaryof actions and procedures neces-sary for best copier performance,and for excellent and stable copyquality during the entire life of sup-plies and parts.

Such actions include:

cleaning, lubrication, adjustment,and checking of functions

replacement of all supplies and service parts in accordance with Toshiba's instructions.

Additionally, the following twopoints should be considered:

Toshiba has been producing copiers for more than 30 years, and has its own research, design and manufacturing facilities. Thisaccumulated expertise ensures the high quality of our products, and allows us to accurately define the life of our supplies andservice parts.

paper transport through the copi-er results in a high rate of wear for all moving components, necessitating their replacement

Preventive Maintenance - the Key to Total Reliability and Customer Satisfaction

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Maintenance Cycle

PM PM Copy Volume

Replacement

Cleaning

Lubrication

Check

OIL

OIL

OIL

OIL

For Peak Copier Performance

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after a certain number of copies. This figure varies according to the model and is essential to ensure that proper functioning and excellent copy quality are main-tained.

This is what is known as PM.When you follow Toshiba's recommendations for PM yourbusiness will benefit in a number of ways. You will achieve:

maximum copier performance excellent and stable copy quality

during the entire life of supplies and service parts

minimization of machine down-time

increase in service efficiency higher profits for the service

department total customer satisfaction.

Number of copies

Acc

umul

ated

ser

vice

cos

ts

With regular PM

Without regular PM

Merits of Preventive Maintenance

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Cleaning PM visit

The service engineer/techniciancleans the copier of toner and dust,and checks all major functions.This includes for example:

cleaning toner and dust from the optical system (mirrors, lenses, etc.)

cleaning toner and dust from the charger cases

cleaning of the pick-up, paper feed, and separation rollers, etc.

checking of copy quality and machine functions

making adjustments, if necessary.

Main PM visit

The service engineer/technicianfirst carries out a cleaning PM, andthen replaces supplies, ConsumableService Parts (CSP) and Mainte-nance Service Parts (MSP) tomaintain maximum copier perfor-mance.

* For detailed information about main PM recommendations, please refer to the individual PM lists located in the service manual for each model.

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Item

Optical Unit

Original Glass Mirror

Lens (or FLT)

AES (Auto Exposure Sensor)

Reflector

Shafts (carriages)

Exposure Lamp

Slit Glass

Air Filter

RSP

RSP

RSP

RSP

RSP

RSP

RSP

MSP

Poor copy quality, uneven exposure

Poor copy quality

Poor copy quality in AES mode

Poor copy quality, uneven exposure

Noise, jittering image on copy

Uneven exposure

Uneven exposure

Type Check, clean or replace if defective or unserviceable

A copier like any complex techni-cal product, requires preventivemaintenance and inspection toensure that it performs at an opti-mum level, with consistently excellent copy quality.

Toshiba's fully trained and autho-rized service engineers/technicians,by carrying out regular PM inspec-tions, reduce the possibility of

intermittent failures, so that thecopier won't let your customerdown at a critical moment.

Particular attention is paid to allareas relating to copy quality sothat no deterioration should benoticeable between PM visits.

One way to improve efficiency isto keep a service log book on site.This enables service personnel toquickly determine machine perfor-mance history.

Dirty

Dirty

Dirty

Dirty

Dirty

Dirty, dark on one side

Dirty

Dirty

Troubleshooting Tips

Basic maintenance guidelines

Reduced ventilation of unit,increased exposure lamp temperature

Item

Developer Unit

Developer

Developer Air Filter

Front Shield

Auto Toner Sensor

DEV

MSP

RSP

RSP

Toner pollution


Life end

Life end

Dirty

Unadjusted

Toner deposits inside machine, toner pollution, increased toner consumption

Increased toner consumption, lightcopies due to less toner in the carrier

Toner pollution inside machine, dirt on copy

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Item

Cleaner, Drum, Transport Unit

Drum

Drum Cleaning Blade

Recovery Blade

Separation Claw

Precleaning Discharge Wire

Toner Bag

Toner Transport Auger

Drum Bushing

Drum Shaft

Poor/uneven discharging of drum

Copier stops ('toner full' indication)


Life end (deformation)

Life end (damage)

Life end (dirty, oxidation)

Life end (toner bag full)

Toner packing

Dirty

Dirty

Item

Paper Feeder, Paper Transport Unit

Paper Guides

Sensor

Bushing

Transport Belt

Aligning Rollers

Pick-up Rollers

Feed Rollers

Separation Rollers/Pad

Paper Dust Brush

Clutch

RSP

RSP

RSP

RSP

RSP

MSP

MSP

MSP

RSP

RSP

Dirt on copy, occasional paper jams

Improper functioning

Unusual noises

Dirt on copy

Aligning problems

Poor paper feeding

Paper jams

Multiple paper feeding


Dirty

Dirty

Dirty

Dirty

Dirty

Life end, dirty

Life end, dirty

Life end, dirty

Dirty (paper dust accumulation)

Dirty

Life end(damage to cleaning edge)

Life end Poor copy quality(reduced electrostatic characteristics)

Poor drum cleaning, possible drum scratching (lines on copy)

Poor drum cleaning, possible drum scratching (lines on copy)

Toner deposits, drum scratching

Poor transportation of used toner, possibility of toner deposits

Abnormal noise, possible jittering

Abnormal noise, possible jittering

DRM

CSP

MSP

MSP

MSP

Supplies

RSP

RSP

RSP

Paper dust pollution mainly on

chargers, heater section

Also due to paper dust damage

to drum and dirt on copy

Unusual noises, malfunction

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Item

Paper Exit, Fuser Unit

Scraper

Guide

Bushing

Exit Roller

Thermistor

CSP

CSP

CSP

MSP

RSP

RSP

RSP

RSP

Dirt on copy, paper jams may occur



Damage to heat roller


Unusual noises


Life end, dirty

Life end, dirty

Life end, dirty

Life end (sharp ends, broken, dirty)

Dirty

Dirty

Dirty, slippery

Dirty due to toner packing

Item

Charger, LED Arrays, Ozone Filters

Charger Case

Charger Terminal

Charger Wire(Main/Transfer/Separation)

Grid (charger)

Charger Wire Cleaner

LED Eraser Array

LED Eraser Array Cleaner

Ozone Filter

RSP

RSP

MSP

MSP

MSP

RSP

RSP

MSP Increased ozone emission


Dirty

Dirty, broken

Dirty, oxidation, life end

Dirty, bent, oxidation, life end

Dirty

Dirty

Life end, dirty

Life end, dirty

Paper jams at exit area may occur,dirt on copy (lines)

Increased fusing temperature

Heat Roller Upper

Heat Roller Lower

Heat Roller Cleaner(SR-roller, Blade, Felt, etc.)

Arcing possible (to damaged electronicboards)

Arcing possible (to damaged electronicboards)

Poor copy quality, uneven copy

Poor copy quality, uneven copy,possible separation problems,(paper jams under the drum)

Improper cleaning due to a possiblydamaged wire (poor copy quality)

Poor copy quality, uneven copy

Improper cleaning of LED eraser array,uneven copy, lines in copy direction

3. How to IdentifyGenuine ToshibaSupplies and Parts,and Why They AreSuperior

Toshiba offers a complete range ofsupplies and parts for each of itscopier models. These supplies areproduced with the same meticulousattention to quality control that isapplied to the design and manufac-ture of all Toshiba products.

Advertising for non-genuine sup-plies and parts usually proclaims'equivalent reliability and perfor-mance at low prices'. We, at Toshi-ba, are unable to comment on thequality, or otherwise, of non-gen-uine supplies and parts, as it isimpractical to test them all. How-ever, we should point out thatsometimes incompatibilities arisewhen using so-called 'equivalentproducts'.

For these reasons we strongly rec-ommend that customers use gen-uine Toshiba supplies and parts.

What follows will explain how youcan distinguish between such imita-tive products and Toshiba originals,through package comparison andso on.

Why the use of genuine materials is of benefit to dealers and serviceengineers/technicians

First and foremost, Toshiba sup-plies and parts are developedtogether with the machine forwhich they are intended. It must beremembered that no industrial stan-dards exist for supplies and partssuch as toner, developer, photocon-ductor drums, heat rollers, etc.Copier manufacturers develop theirown individual specifications forthese materials in order to achieve100% compatibility with the corre-sponding copier model.

In addition to measurements andtolerances, this involves special

How to Identify Genuine Toshiba Supplies andParts, and Why They Are Superior

CopierConcept

Developmentof Copier

SpecificationsSpecifications

Developmentof Supplies and

Parts

Laboratory andField Tests

Copier Ready forLaunching

31

technologies which are closely-guarded secrets and are certainlynot made available to third parties.

The reason for such secrecy is easi-ly understood. The production of anew copier requires the investmentof millions of dollars in researchand development, which quite nat-urally has to be recovered throughproduct sales.

Toshiba selects materials and tech-nology for its genuine productsaccording to strict criteria.

Material selection is made accord-ing to the latest technology, bestsuitability and utmost environmen-tal friendliness.

Long before production begins,sample tests are carried out withcopier prototypes, often underextremely stringent conditions.These include:

climatic test under extreme conditions

storage test life test with security factor health test more than 50 individual tests step-by-step optimization of

materials, parts and procedures.

Thus, quality control begins withthe strict regulation of all incomingmaterials.

Moreover, the entire productionchain is subject to 'in process-inspections', and product spot-checks to avoid the multiplicationor extension of errors. If errors dooccur, the supplier responsible iscontacted and the source of theerror is analyzed and remedied toavoid repetition.Each genuine Toshiba item bears aspecific lot number which makesthe identification and tracking ofdefective items easier. This numberenables suppliers to trace the pro-duction date, plant, raw materialcharge, production layer, etc., ofthe item in question.

With this kind of quality assurancesystem in place, we are convincedof the superiority of our products.Let's look at a number of examplesthat highlight the success of ourquality control system.

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33

OPC PhotoconductorDrums

With nearly 10 years experience inthe manufacturingof OPC drums,Toshiba hasdeveloped andrefined productiontechnology until ithas become anexact science. Forexample, the opti-mization of manu-facturing andlayer parameters demands the stip-ulation and control of more thanthirty directly susceptible variables.

Toshiba OPC drums are coatedwith the best organic photoconduc-tors available. These photoconduc-tors have a spectral sensitivity thatis adjusted especially for the partic-ular machine concerned.

Heat Rollers

Testing of some non-genuine heatrollers which are offered for use inToshiba copiers, shows that the

tube ends which move in plasticbearings suffer abrasion and run-ins. This indicates the use of softaluminum,obtained atlow cost.Toshiba qual-ity materialselection, onthe other hand, ensures that heatrollers maintain their appropriatetolerance throughout their servicelife. In compliance with emergingEuropean laws, Toshiba's rollershave superior quality to meet recy-cling requirements.

Poor concentricity, also due toinadequate material selection wasalso noted in some cases.

Toner

Genuine Toshiba toners are manu-factured according to highlyadvanced and complicated proce-dures. More than 100 differentparameters must be observed,including uniform charging, adher-

ence to thegrain size spec-trum by themicrometer,special addi-tions againstdust, excellent

Lot number identification

34

flow, insensitivity to high humidity,and high yield. These are only afew of the demanding characteris-tics and requirements of toner man-ufacture. They can only be guaran-teed through competent system andcontrol management. Over the pasttwenty years Toshiba has consis-tently demonstrated it has such asystem in place.Unfortunately, toner consistency isnot something visible to the nakedeye. Consequently some customerssuffer unreasonably high toxic con-sumption through copier pollutionemission and deterioration of copyquality through the use of non-authorized products.

All Toshibatoners havepassed theAMES Testwhich governscarcinogenicity,as well asToshiba's ownMSDS testing.Toshiba lists thetoner contents on the label, alongwith the name of the manufacturingplant (be it in the U.S.A., France,or Japan). Our toners fully complywith current environmental safetylaws and knowledge.

Genuine Toshiba toner is submittedfor appropriate testing, and thecontents and manufacturer detailsare clearly displayed on the label.The same cannot always be saidfor non-genuine toner.

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Sample of Label on Toner Cartridge

original logo Product name Part name and part number Lot number Copier model for which the

product is intended List of contents Storage instructions Handling instructions Supplier's name (i.e. Toshiba) Manufacturer's name (i.e. Toshiba Corporation (Japan),Toshiba America, Toshiba Systemes France)

Content quantity

Identification

To make it easier for you to identi-fy genuine Toshiba products, allToshiba product packaging orlabels bear the following indica-tors:

4. Guidelines andRecommendationsfor Parts andSuppliesManagement

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Guidelines and Recommendationsfor Parts and Supplies ManagementA Unified Approach toParts Ordering &Delivery

As of the time of writing, Toshibahas a number of different partsordering systems in operation at itsvarious locations around the world.In the future, however, it is hopedthat a single solution can be estab-lished.

The time taken to fill an ordervaries from system to system, but itis our objective to dramaticallyreduce the turnaround time so thata purchase order placed one daywould be delivered the followingmorning. This would make itunnecessary for dealers to maintainlarge inventories as they presentlydo, to name only one benefit.

In fact, Toshiba hopes to imple-ment a system in which dealershave zero inventory due to thespeed at which their requests forparts are met.

A system introduced in the U.S.and in Europe that is enjoying greatsuccess, utilizes the Internet.

Toshiba America went online inOctober, 1997 with an Internet sitefrom which their 350 independentdealers now order parts and sup-plies, as well as machines andoptions.

Europe also has a parts onlineordering system via the Internetcalled "TOPAS" - Toshiba PartsAssistant System. All subsidiaries,distributors and German dealerscan access this system, order partsand follow order status.

Orders for parts placed on theWorld Wide Web by 5pm are filledand returned by overnight delivery,expediting the process significant-ly. Dealers and service personnelhave indicated they greatly appreci-ate this overnight service. Movingonline has also proven so popularwith dealers, it has received an85% endorsement rate as their pre-ferred method of ordering. The suc-cess of this approach certainlymakes it an attractive option in thesearch for a unified solution to theordering and dispatch of parts andsupplies.(In Germany an overnight deliverysystem is also in place, in which

42

parts reach their destination beforethe opening of the following day'strading.)

Our goal is total customer satisfaction

To achieve total customer satisfac-tion with the order and dispatch ofparts and supplies, three importantcriteria should be met:

1. Delivery should occur in the shortest lead time possible. Cus-tomers want any interruption to their copier's productivity kept toan absolute minimum.

2. Inventory should be reduced to what is essential only. This will serve to reduce costs while eas-ing the demands on service tech-nicians who often have limited storage space in their vehicles, as well as minimal space at the dealership warehouse.

3. The above two points should be realized in a cost-effective man-ner.

Usually service parts flow fromToshiba, through the distributorsand dealers, to the service techni-cians and then on to the customer.

In order to achieve this movement

as smoothly as possible, an under-standing of the unique characteris-tics of service parts is required.Here, in brief, are a few of thosedistinctions:

(i) Even after a copier has been dis-continued, service parts should be kept in stock for the number of years stipulated in the service warranty.

(ii) There are a tremendous numberof parts (more than 80,000).

(iii) While a customer may be pre-pared to wait for a new copier if delivery is delayed, they are unhappy about delays in the delivery of service parts if their existing machine breaks down. Delays give Toshiba a bad imageand tarnish customer purchase motivation for future replace-ment copiers, and so can have far-reaching consequences.Furthermore, if replacement pur-chasing makes up a large part of sales in a given market, then this

could have a major nega-tive impact.

(iv) It's difficult for anyone in the chain to predict demand for parts, including service techni-cians.

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Orders should be based on realdemand and not on guesswork.They should also be processed bycomputer so that related informa-tion can be most effectively man-aged. This is essential due to thelarge volume of parts and suppliesinvolved.

Service technicians, dealers, dis-tributors and those at Toshiba arerequired to use electronic media,rather than handwritten correspon-dence, so as to eliminate misunder-standings that result in errors andincorrect input. This is the reasonRIBON/ESPOS was developed(see section to follow).

Presently, some service techniciansand small dealerships don't takeadvantage of this system, prefer-ring to send orders by faxed orderform. It may be that they aren'taware that RIBON/ESPOS is avail-able at their level.

Service technicians should regular-ly review stock they carry in theirmotor vehicles. If they receive newparts from their dealer/distributoron a daily basis, they should carryout a stocktake on a daily basis.

The do's and don'ts ofparts and suppliesordering

Dealers and service technicianswhose area operates under a week-ly delivery system should placeorders for High Demand parts asthey would for Regular Orders,while Low Demand parts should berequested as per the EmergencyOrder system. If your area uses amonthly ordering system then deal-ers and distributors should requestthe institution of a weekly system,remembering that the ultimate goalis ordering on a daily basis.

When placing orders we ask thatyou don't:

(i) ....order unnecessary quantities of stock. Base your orders on real demand and not on guesswork.

(ii) ....handwrite orders.(iii) ....place bulk orders for small

parts (such as screws) as it makes it difficult at Toshiba to predict production vol-ume requirements.

Overall Route

PARTS SHIPMENTPARTS ORDER AND INFORMATION

DEALERS DISTRIBUTORS TOSHIBA

DEALERS

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RIBON/ESPOS(Reference Information BaseONline system/Express SpareParts Operating System)

RIBON/ESPOS is the digital spareparts catalog developed by Toshibathat is currently used by our autho-rized distributors and dealers. Itconsists of detailed lists of themodels, Supplies, Consumable Ser-vice Parts (CSP), Maintenance Ser-vice Parts (MSP), Repair ServiceParts (RSP), Preventive Mainte-nance Kits(KIT), and Unit Service

Parts(USP), and has several advan-tages including parts search capa-bilities and parts order creation atthe touch of a button. Once created,the order is sent by fax or EDI(Electronic Data Interchange) tothe next person in the parts supplychain. RIBON/ESPOS is particu-larly useful for searching and locat-ing parts and their order numbersthrough its computer graphicalinterface.

In the USA and Latin Americancountries, RIBON is used in con-junction with the TABS FYI Online

General ordering procedure

Presently orders for the morethan 80,000 different copierparts and sundry items requiredto maintain the smooth operation

of the Toshiba copier businessare channeled through a hierar-chical network. The systembegins with the service techni-cian and dealer, proceeds to thedealer/distributor and then con-tinues on to the Toshiba headoffice of the country concerned.

Parts Ordering System for placingparts orders directly to the manu-facturer.

RIBON/ESPOS has had the effectof reducing mistakes caused bypoor handwriting, while dramati-cally improving the speed of partsdelivery.

Notes: The main parts and supplies categories aredefined as follows:

Consumable Service Parts (CSP) are those with a determinable life expectancy and include such things as Heat Rollers, Silicone Rollers, Blades and so on.

Maintenance Service Parts (MSP) are those parts replaced upon conclusion of a designated stage of the PM cycle (e.g. Scrapers, Charger Wires, Rollers).

Repair Service Parts (RSP) include such things as printed circuit boards, covers, screws and the like, and are replaced only if damaged.

Supplies consist of Toner, Drums, Developer andother provisions with a determinable life expectancy.

Preventive Maintenance Kits (KIT) contain all theparts and supplies required for regular copier machine cycled maintenance.

Unit Service Parts (USP) simplify the replacement of parts that affect image quality, including the Main Charger Unit, Developer Unit, Cleaner/Drum Unit, Fuser Unit, and Transfer BeltUnit. They have been designed as individual refillable/reusable units for easy maintenance and in cases of emergency.

Ordering Procedures

Essentially, the ordering of partsreflects end user demand based oncopy volume. As inventory isdepleted, further parts and suppliesare ordered to replace those sameitems that were removed frominventory.

The following graphs depict firstly,ideal stock flow within the presentordering system, and secondly, aninstance in which stock inventoryfalls below the level deemed safe,thereby necessitating urgentreplacement.

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46

Ideal stock flow

This graph shows RegularOrders, with the vertical linerepresenting falling stock levelsas they are reduced during thecourse of the order cycle to therecommended minimum level.

The starting point of the risingbroken arrows represents whenreplacement stock was orderedand the arrowhead shows whenit actually arrives. As mentionedearlier, this shows what happensin a model situation.

RegularOrder

RegularOrder

RegularOrder

RegularOrder

0

Stock

RotationStock

SafetyStock

Time

RegularOrder

RegularOrder

RegularOrder

0

Stock

Time

UrgentOrder

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Urgent Orders

This graph depicts urgentreplacement. This applies mainlyto low demand items and occurswhen stocks are depleted to suchan extent that they fall below the

recommended base level, there-by requiring urgent replacement.Following the placement of anurgent order it is essential thatyou return to the regular order-ing system.

Order CalculationTo ensure that an appropriatequantity of stock is available tomeet forecast demand, we would

like you to make your calcula-tions according to the followingformula, based on service partsdemand history:

Recommended formula

Order qty. Averagedemand

Pipelinesafety stock, rotationstock and lead time

On order+

On board+

On hand

Back order( )

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TBO : To Be Ordered quantitiesO/O : Open purchase OrderO/B : On BoardO/H : On HandB/O : Back Order (confirmed, but not delivered)

TBO

TBO

O/O

O/B

O/H

B/O

RotationStock

LeadTime

SafetyStock

Pipe- line

Pipeline system of stockrotation

Regular replenishment of stock,leads to balanced purchasing ofthe kind that occurs within whatwe refer to as a "pipeline" sys-tem of stock rotation.The Pipeline System is dividedinto three parts: safety stock,rotation stock, and lead time.Order quantity is then calculatedusing the appropriate formula.

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Parts ranked bydemand

Parts can be classified as either A,B or C according to their demand.This ranking method minimizesservice parts inventory controladministration and helps to main-tain healthy stock levels for opti-mal storage layout. Of course,other systems may operate withequal success.

RankingsA - High DemandB - Medium DemandC - Low DemandFurther categories include: D - Very Low Demand, N - No Demand, and I - New Items.All items (excluding new items) are classified on the basis of total demand over a fixed period.

Write-Off

Regular movement of parts andsupplies is essential for the mainte-nance of a healthy inventory leveland reduces the need for write-off.Write-off applies usually to partscategories D and N. If your stock isclassified either D or N, you shouldconsider carefully whether to dis-pose of all of it or a proportion ofit.

Inventory size may vary accordingto the size of the dealership and thecountry concerned.

Conclusion

It should be remembered that themaintenance of healthy stock levelsand the provision of fast and effi-cient parts and supplies replace-ment is an important component ofour overall efforts to ensure the sat-isfaction of Toshiba copier cus-tomers worldwide.

We at Toshiba believe thatthrough conscientiouseffort and the pooling ofour ideas, we can producea system that truly worksfor the benefit of all concerned.

5. EnvironmentalCommitment

51

Environmental protection is amajor consideration for the entirescope of operations at Toshiba.This is reflected in the carefuldesign of all our products.

Recycled materials are used when-ever possible - such as for the man-ufacturing of toner cartridges anddeveloper bottles - with compo-nents clearly marked to identifycontents for later recycling.

Recent Toshiba copier models fea-ture an Auto Energy Saver modethat reduces power consumptionduring periods of copier inactivity,in accord with US Energy Starstandards (Tier 2). Additionally, auser-adjustable Auto Power Offfunction shuts the copier downafter a predetermined period ofinactivity.

Toner cartridges carry embossedinformation (in Europe only) -rather than paper labels - therebyassisting in disassembly for laterreuse.

Reductions in the level of noise andozone emission ensure the harmonyof the working environment

remains undisturbed.

Whenever possible cardboardpackaging is used, with the use ofStyrofoam kept to an absolute min-imum.

In Europe, genuine Toshiba rollersare collected and recycled by oneof our authorized manufacturers.

All these things we do as part of agenuine commitment to environ-mental protection.

The "Swan Mark" environmental awards

Toshiba copiers meet with stringentenvironmental regulations whichinclude the marking of plastics forcontent identification purposes andlater recycling, the prohibition ofthe use of certain flame retardants,AMES Test examination of tonersto ensure the absence of carcino-genic substances, the selection ofmaterials without health risks, andthe use of recycled paper.

Moreover, all copiers that havebeen awarded the Scandinavianenvironmental "Swan Mark" are

Environmental Commitment

52

identified as having done so,through a symbol on the machine.

Recycling of used supplies and parts

In recent years, Toshiba has been atthe forefront of the copier manu-facturing industry in implementingthe recovery of used supplies andparts for recycling.

We are firmly committed to reduc-ing the use of non-recyclable mate-rials during the manufacturingprocess, in order to lower theamount of material requiring wastedisposal.

In Europe, Toshiba is preparing forthe introduction of new regulationsgoverning electronic waste. Cur-rently we are working togetherwith specialist disassembly andrecycling companies and the expe-rience gained through this coopera-tive effort will be taken into con-sideration when we develop futurecopiers.

Swan Mark

53

Europe shows the way

European manufacturers are active-ly involved in environmentallyfriendly recycling, setting a fineexample for others to follow. Forexample, in Germany a consistentsolution for the reduction of wastematerials has been achievedthrough the introduction of recy-cling containers. Similar systemsexist in other European countries.

In this system all used materialsgathered either by Toshiba dealersor service engineers/technicians,

are put into containers that are col-lected regularly by a Toshibaauthorized agent. The materials aretaken to a central collection point,where they are then sorted andgrouped according to manufactureror by recyclable type.

Manufacturers participating in thissystem recycle what materials theycan and dispose of the non-recy-clable parts in the most environ-mentally friendly way.

* This chart represents a complete overview of theToshiba copier product range from an environmentalperspective.

Refilled toner cartridges

Heat rollers

Oil rollers

Drum blades

Drums

Disposal of non-recyclable

materials

Disposal of non-recyclable

materials

ConsumersConsumers

RecyclersRecyclersDealersDealersTOSHIBA Europe GmbH

TOSHIBA Europe GmbH

Sorting CentreSortingCentre

54

Toner container recycling in the U.S.A.

Toshiba America Business Solu-tions, Inc.-Electronic ImagingDivision (TABS EID) located inIrvine, California, and the TonerProducts Division (TPD) located inMitchell, South Dakota, each havelong-standing records for environ-mental awareness.

In February, 1996, they announceda national toner container (car-tridge) recycling program that pro-vides dealers and end users witheverything necessary to take partwith a minimum of inconvenience.

Dubbed the COLUMBUS System -the COLlection of Used containersin the Market which Belongs to theU.S. - it has achieved the wide-spread participation and support ofend users.

The COLUMBUS System cameabout when Toshiba decided tomove from an "open" to a "closed"recycling system. State laws alsorequired the use of PCRs* in themanufacture of toner containers,and an expected shortage of recy-cled plastic led TABS to collectempty toner containers themselves,directly from end users (bypassingdealers), and recycle them at spe-cialist recycling centers. Toshiba

COLlection of Used containers in the Market which Belongs to the U.S.COLlection of Used containers in the Market which Belongs to the U.S.

COLUMBUS System

Master CartonManufacturerMaster CartonManufacturer

PCR Polystyrene Resin Manufacturer PCR Polystyrene

Resin Manufacturer Injection Mold CartridgeManufacturerInjection Mold Cartridge

Manufacturer

TABS/ TPDToner cartridges & bottles

Packed with UPS label

TABS/ TPDToner cartridges & bottles

Packed with UPS label

TABS/EIDDistributes to dealers

TABS/EIDDistributes to dealers

Blow Mold BottleManufacturer

Blow Mold BottleManufacturer

End UserReturns empty

cartridges & bottlesusing UPS label

End UserReturns empty

cartridges & bottlesusing UPS label

UPSDelivers cartons to

A.M.J. Manufacturing

UPSDelivers cartons to

A.M.J. Manufacturing

A.M.J. ManufacturingSeparates & grindscartridges & bottles

A.M.J. ManufacturingSeparates & grindscartridges & bottles

DealersDeliver to end user

DealersDeliver to end user

HDPE Recycler

HDPE Recycler

HDPE ResinManufacturerHDPE ResinManufacturerCorrugated

RecyclerCorrugated Recycler

Liner BoardManufacturerLiner Board

Manufacturer

also changed the color of cartridgesfrom white to black, due to the useof PCRs of various colors.

All cartons of TPD-made, EID-dis-tributed Toshiba copier toner nowinclude a pre-paid UPS (UnitedParcel Service) label that is pre-addressed to the designated recy-cling center. All the dealer or end-user has to do is place the emptytoner containers in the originaltoner carton, affix the label andship it during their normal UPSpickup.

A further refinement occurredwhen it was found that the removalof paper labels necessitated anunnecessary step in the recyclingchain. The label material is nowpolystyrene, the same as the car-tridge, so the label and cartridgecan be ground up and recycledtogether, without need of a step toremove a paper label.

The COLUMBUS System is yetanother example of Toshiba's will-ingness to take positive action onenvironmental matters and adapt asconditions demand.Note:*Factories in the U.S.A., France and Japan began using PCRs (Post Consumer Resins) in the manufacture of toner containers in January, 1995. PCRs are composed of plastic materials that have already served their intended end use. These plastics are collected, sorted and reprocessed for further use, thereby reducing landfill.

The International Energy Star Program

The "International Energy Star Pro-gram" sets down energy conserva-tion standards for office automationequipment. Effective since Octo-ber, 1995, under an agreementbetween the Japanese and U.S.governments, this program wasenacted due to serious environmen-tal concerns (including globalwarming) closely related to ourdaily energy consumption. Officeautomation equipment in particular,is being introduced at such a rapidpace both in offices and homes,that energy conservation hasbecome an urgent issue. Therefore,efficient energy usage is achievedby automatically lowering thepower when the equipment is idle.

Five types of equipment - copiers,facsimiles, printers, monitors, andcomputers - were selected for thisprogram. Products qualify for reg-istration after certain energy con-servation standards are met, andsubsequently the InternationalEnergy Star logo may be displayed.

The standards were raised for thesecond phase of the program whichbegan in July, 1997. However,products that qualified under theformer standards may continue to

55

56

display the International EnergyStar logo after July 1, 1997, untilthose models are gradually takenoff the market.

ISO 14001 - the International Standards Organization's certification for environmental management systems

ISO 14001, which went into effectSeptember 1, 1996, sets forthguidelines for corporate environ-mental policy, and is also the coreof the ISO 14000 series of stan-dards. These standards governenvironmental management sys-tems and environmental audits.ISO 14001 is also the only certifi-cation standard in the ISO 14000series, and encompasses all itemsthat concern environmental man-agement systems.

Furthermore, ISO 14001 sets spe-cific targets which require constant

environmental efforts, althoughunlike the Energy Star system itdoes not set targets for reducingpower consumption levels.

ISO 14001, although not legallyrequired by any country, is consid-ered an integral standard by com-panies throughout the world.

Energy Star

57

Factory/Affiliate Country Series Type Division QualifiedMonth/Year

Toshiba Europe GmbH

Toshiba TEC CorporationYanagicho Works


Toshiba TEC CorporationMishima Works

TEC Singapore Electronics PTE. LTD.

P.T.TEC Indonesia

TIM Electronis SDM.BHD.

Toshiba America Business Solutions, Inc.

Toshiba Copying Machine (Shenzhen) Co., Ltd.

Germany ISO14001 Copier Service Sep/1996

Japan ISO14001 Development, Design Oct/1996& Manufacture

France ISO14001 Production Feb/1997

Japan ISO14001 Mar/1997

Singapore ISO14001 Apr/1998

Indonesia ISO14001 Apr/1998

Malaysia ISO14001 Aug/1998

USA ISO14001 Toner Production Apr/1999

China ISO14001 May/1999

6. Copier/MFPInformation

61

Introduction

The continual maintenance of copiers is critical to customer machine/copy qualitysatisfaction, service satisfaction, and stable performance of the supplies and consumables over the entire service life.

As the competitive environment of the copier industry continues to heat up, it isimperative for Toshiba to deliver only the best in overall quality in order to attractand retain copier customers. With this in mind we encourage the service supportorganization to engage in Preventive (Periodical) Maintenance (PM) utilizing the PM-KIT so that total customer satisfaction is achieved. Preventive (Periodical)Maintenance, which includes the cleaning, lubrication, adjustment and checking ofcopy functions combined with the replacement of all supplies and consumable service parts will lead to superior copy performance. The benefits include, excellent copy quality, minimization of machine downtime, increased service effectiveness, higher profits for the service department, maximum copier performance and total customer satisfaction.

It is important to point out that Toshiba copiers are of the higher quality holdingISO 9000 series certification in Australia, China, France, Germany, Japan, the UKand the USA. This certification is granted to organizations that meet or exceed theISO organizations stringent standards of quality control of materials, design anddevelopment, production and after sales service.

This guide is provided as a handy day-to-day reference tool, for all Toshiba dealer,service engineers/technicians, and people responsible for supplies and parts purchases.

62

Adoption of TOSHIBA Logo for Service Parts

As always, TOSHIBA recommends the use of genuine supplies and parts forTOSHIBA products. Consumers can readily recognize the logo onthe packaging of all supplies and parts. Furthermore, we have decided to affix the

logo to the part itself. This will begin with the parts for theDP5570/6570, including the Transfer Belt Cleaning Blade, Drum Cleaning Blade,Heat Roller Upper, Heat Roller Lower, and Drum. For your reference, the logo willnot be applied to pre-installed parts.

7. PM Overview ofCurrent Models

71

PM Overview of Current ModelsModel Name Pet Name Cleaning PM

(copies)Main PM(copies)CPM

(as at July, 2008)

1 DP1200 e-STUDIO12 12 -- 25K 10-12 DP1210 e-STUDIO120 12 -- 25K 10-13 DP1250 -- 12 -- -- 10-24 1360/1370 -- 13 15K 30K 10-35 DP1450 -- 14 -- -- 10-26 DP1500 e-STUDIO15 15 -- 25K 10-47 DP1510 e-STUDIO150 15 -- 25K 10-48 DP1520/DP1630 e-STUDIO151/162 15/16 25K 50K 10-49 1560 -- 15 -- 60K 10-510 DP1570 -- 15 -- -- 10-611 DP1600 e-STUDIO16 16 -- 81K 10-7,812 DP1600S e-STUDIO16 16 -- 81K 10-9,1013 DP1610 e-STUDIO160 16 -- 81K 10-11,1214 DP1620 e-STUDIO161 16 -- 50K 10-1315 DP1640 e-STUDIO163 16 -- 72K 10-14,1516 DP1650 e-STUDIO165 16 -- 72K 10-14,1517 DP1660 e-STUDIO166 16 -- 72K 10-14,1518 DP1670 e-STUDIO167 16 -- 72K 10-14,1519 DP1820 e-STUDIO180S 18 -- -- 10-1620 DP2000 e-STUDIO20 20 -- 81K 10-17,1821 DP2000S e-STUDIO20s 20 -- 81K 10-19,2022 DP2010 e-STUDIO200 20 -- 81K 10-21,2223 DP2020 e-STUDIO200L 20 -- 64K 10-24,2524 DP2021 e-STUDIO202S 20 -- -- 10-2325 DP2025 e-STUDIO200S 20 -- -- 10-1626 DP2030 e-STUDIO203 20 -- 90K 10-26,2727 DP2032 e-STUDIO203SD 20 -- 90K 10-2828 DP2040 e-STUDIO205 20 -- 90K 10-26,2729 DP2050 e-STUDIO202L/203L 20 -- 64K 10-29,3030 DP2060 e-STUDIO206 20 -- 90K 10-26,2731 DP2070 e-STUDIO207 20 -- 90K 10-26,2732 2060 -- 20 -- 80K 10-3133 DP2320/DP2330 e-STUDIO230 23 -- 74K 10-32,3334 DP2340 e-STUDIO232/233 23 -- 74K 10-34,3535 DP2370 e-STUDIO237 23 -- 90K 10-26,2736 DP2500 e-STUDIO25 25 -- 99K 10-36,3737 DP2500S e-STUDIO25s 25 -- 99K 10-38,3938 DP2510 e-STUDIO250 25 -- 99K 10-40,4139 DP2570 -- 25 -- 80K 10-4240 DP2800 e-STUDIO28 28 -- 90K 10-43,4441 DP2820/DP2830 e-STUDIO280 28 -- 90K 10-45,4642 DP2840 e-STUDIO282/283 28 -- 90K 10-47,4843 FC281C e-STUDIO281c 28 -- *100K/24K 10-49,50,5144 2860 -- 28 -- 80K 10-52,5345 2870 -- 28 -- 80K 10-52,5346 DP3500 e-STUDIO35 35 -- 120K 10-54,5547 DP3520 e-STUDIO350 35 -- 120K 10-56,5748 DP3540 e-STUDIO352/353 35 -- 120K 10-56,5749 FC3511 e-STUDIO3511 35 -- *120K/30K 10-58,59,60

Page(Section10)

PM Overview of Current Models(as at July, 2008)

50 FC351C e-STUDIO351c 35 -- *120K/30K 10-61,62,6351 3560 -- 35 -- 120K 10-6452 3570 -- 35 -- 120K 10-6453 DP3580 -- 35 -- 110K 10-65,6654 DP4500 e-STUDIO45 45 -- 150K 10-67,6855 DP4520 e-STUDIO450 45 -- 150K 10-69,7056 DP4540 e-STUDIO452/453 45 -- 150K 10-69,7057 FC4511 e-STUDIO4511 45 -- *150K/37.5K 10-71,72,7358 FC451C e-STUDIO451c 45 -- *150K/37.5K 10-74,75,7659 4560 -- 45 -- 160K 10-77,7860 4570 -- 45 -- 160K 10-77,7861 DP4580 -- 45 -- 280K 10-79,7862 DP5200 e-STUDIO520/523 52 -- 450K 10-81,8263 DP5510 e-STUDIO550 55 -- 400K 10-83,8464 5560 -- 55 -- 200K 10-85,8665 DP5500/DP5570 e-STUDIO55/ -- 55 -- 340K 10-87,8866 DP6000 e-STUDIO600/603 60 -- 500K 10-89,9067 DP6510 e-STUDIO650 65 -- 460K 10-91,9268 6560 -- 65 -- 200K 10-85,8669 DP6500/DP6570 e-STUDIO65/ -- 65 -- 400K 10-93,9470 DP7200 e-STUDIO720/723 72 -- 575K 10-95,9671 7560/7660 -- 75/76 -- 200K 10-97,9872 DP8000/DP8070 e-STUDIO80/ -- 80 -- 440K 10-99,10073 DP8110 e-STUDIO810 81 -- 500K 10-101,10274 DP8500 e-STUDIO850/853 85 -- 600K 10-103,10475 DP-9010 e-STUDIO901 90 -- 500K 10-105,10676 DP-11010 e-STUDIO1101 110 -- 500K 10-105,10677 DP-13500 e-STUDIO1351 135 -- 500K 10-105,10678 FC15 -- *15/15 -- 20K 10-107,10879 FC15i -- *22/15 -- 20K 10-109,11080 FC210 e-STUDIO210c *21/21 -- 40K 10-111,11281 FC211 e-STUDIO211c *21/21 -- 40K 10-111,11282 FC2100C e-STUDIO2100c *21/21 -- 40K 10-111,11283 FC22 -- *22/22 -- 30K 10-113,11484 FC22i -- *22/22 -- 30K 10-115,11685 FC-2330C e-STUDIO2330C *28/23 -- *56K/46K 10-124,12586 FC25P -- *25/25 -- 30K 10-117,11887 FC25Pi -- *25/25 -- 30K 10-119,12088 FC-2500C e-STUDIO2500c *35/25 -- *70K/50K 10-121,122,12389 FC-2820C e-STUDIO2820C *28/28 -- 56K 10-126,127,12890 FC-2830C e-STUDIO2830C *35/28 -- *70K/56K 10-129,130,13191 FC310 e-STUDIO310c *31/31 -- 60K 10-132,13392 FC311 e-STUDIO311c *31/31 -- 60K 10-132,13393 FC3100C e-STUDIO3100c *31/31 -- 60K 10-132,13394 FC-3500C e-STUDIO3500c *35/35 -- 70K 10-134,135,13695 FC-3510C e-STUDIO3510c *45/35 -- 70K 10-134,135,13696 FC-3520C e-STUDIO3520C *35/35 -- 70K 10-137,138,13997 FC-3530C e-STUDIO3530C *45/35 -- 70K 10-137,138,13998 FC-4500C e-STUDIO4500c *60/45 -- *300K/150K 10-140,141

72

Model Name Pet Name Cleaning PM(copies)

Main PM(copies)CPM

Page(E)(Section10)

99 FC-4520C e-STUDIO4520C *45/45 -- 70K 10-137,138,139100 FC-5500C e-STUDIO5500c *60/55 -- *300K/150K 10-140,141101 FC-5520C e-STUDIO5520C *55/55 -- 225K 10-142,143,144102 FC-6520C e-STUDIO6520C *65/65 -- 250K 10-145,146,147103 FC-6530C e-STUDIO6530C *75/65 -- 275K 10-148,149,150

73

PM Overview of Current Models(as at July, 2008)

Model Name Pet Name Cleaning PM(copies)

Main PM(copies)CPM

Page(E)(Section10)

Note: -- No specific e-STUDIO name exist.* B&W / Color

8. Categories List

Categories at a glanceCategory Description Remarks

81

(as of August 7th)

1 SUP Toner

2 SUP Toner Bag

1 DRM Drum

2 DEV Developer

3 PU Process Unit

4 CSP Consumable Service Parts

5 MSP Maintenance Service Parts

6 KIT Maintenance Kit

7 USP Unit Service Parts

8 RSP Repair Service Parts Not PM Parts

9 CNT Controller Parts Not PM Parts

9. Introduction of UnitService Parts

Introduction of Unit Service Parts

Unit Service Parts (USP), based on the Unit Replacement Concept, are a design initiativebeing introduced from the DP4580/5570/6570/8070 onwards. Image quality related itemsthat can cause unexpected problems have been designed as individual units so as to enablequick and easy replacement for periodical maintenance or in the event of machine failure.Each unit can be refilled and reused once the original supply parts have been exhausted.

The expected implementation of the Unit Replacement Concept is as follows:1. A Quick New PM ProcedureService technicians will carry a new set of Unit Service Parts (USP) to the user site andreplace the units and other PM parts. Maintenance time at the user site is expected to bereduced by 40%.2. Key Operator ReplacementOne USP set will be stored at the user site. When unexpected image failure occurs, a keyoperator who is trained in the procedure will replace all units. Users will not have to wait fora service technician. Downtime will be reduced by as much as 70%.

The Unit Replacement Concept is a supplement to your service activities. The procedure forthe Unit Replacement Concept depends on your system.

91

92

The concept of Unit Service Part (USP) or service module has also been utilized in the newdigital B&W MFP (Multifunctional Products) series.

A4-R

A4

A3

A4

A4-R

A3

Cleaner/Drum UnitFor DP2800/3500/4500

Developer UnitFor DP2800/3500/4500

Fuser UnitFor DP2800/3500/4500

Transfer/Separation Charger UnitFor DP2800/3500/4500

Fuser UnitFor DP1600/DP1600S

Fuser UnitFor DP2010/2510

Main Charger UnitFor DP1600/2000/2500

1600S/2000S/2500S1610/2010/2510

Fuser UnitFor DP1610

Fuser UnitFor DP2000/2500/

2000S/2500S

USP for DP1600/2000/2500/1600S/2000S/2500S (e-STUDIO16/20/25/16S/20S/25S)DP1610/2010/2510 (e-STUDIO160/200/250)DP2800/3500/4500 (e-STUDIO28/35/45)

1. Charger Unit2. Developer Unit3. Cleaner/Drum Unit4. Fuser Unit

93

USP for DP2020/2320/2330/2820/2830 (e-STUDIO200L/230/280):DP2050/2340/2350/2840/2850 (e-STUDIO202L/232/282):

Transfer Charger Unit

Cleaner/Drum Unit

Fuser Unit

Developer Unit

USP for DP1640/1650/2030/2040 (e-STUDIO163/165/203/205):DP1660/1670/2060/2070/2370 (e-STUDIO166/167/206/207/237):

Transfer Charger Unit

Cleaner/Drum Unit

Fuser Unit

Developer Unit

94

USP for DP3520/4520 (e-STUDIO350/450):DP3540/4540(e-STUDIO352/452)

Transfer/Separation Charger Unit

Cleaner/Drum Unit

Fuser Unit

Developer Unit

Fusser Unit

Transfer Belt Unit

Cleaner/Drum Unit

Developer Unit (B&W)

Developer Unit (FC)

Main Charger Unit

USP for FC3511/4511 (e-STUDIO3511/4511):

95

Main Charger Unit

Developer Unit

Cleaner/Drum Unit

Fuser Unit

Transfer Belt Unit

USP for DP4580/5570/6570/8070DP5500/6500/8000 (e-STUDIO55/65/80):

Transfer Belt/Cleaner Unit

Cleaner/Drum Unit

Main Charger Unit

Developer Unit (FC)

Fuser Unit

Developer Unit (B&W)

USP for FC281C/351C/451C (e-STUDIO281c/351c/451c):

Cleaner/Drum Unit

Developer Unit

Main Charger Unit

Fuser Unit

Transfer Belt Unit

USP for DP5510/6510/8110 (e-STUDIO550/650/810)

96

Cleaner/Drum Unit

Developer Unit

Main Charger Unit

Fuser Unit

Transfer Belt Unit

USP for DP5200/6000/7200/8500 (e-STUDIO520/600/720/850):

97

Fuser UnitElectrophotoraphic Process Unit

Transfer Belt Unit

USP for FC210c/211c/2100c/310c/311c/3100c(e-STUDIO210c/211c/2100c/310c/311c/3100c)

The concept of the service module, or Unit Service Part (USP), has been introduced to sim-plify the replacement of parts and for easier maintenance. New FC color series incorporatethis intelligent design.

Oil Roller Cartridge

Fuser Unit

Electrophotographic Process Unit

Transfer Belt Unit

USP for FC15, FC22, FC25P, FC15i, FC22i, FC25Pi:1. Oil Roller Cartridge2. Electrophotographic Process Unit (EPU)3. Transfer Belt Unit (TBU)4. Fuser Unit

98

USP for FC-2500C/3500C/3510C (e-STUDIO2500c/3500c/3510c)

Fuser Unit

Transfer Belt Cleaning Unit(TBCU)

Transfer Belt Unit(TBU)

Electrophotographic Process Unit(FC)

Electrophotographic Process Unit(Black)

USP for e-STUDIO2330C/2820C/2830C/3520C/3530C/4520C

Fuser Unit

Transfer Belt Cleaning Unit(TBCU)

Transfer Belt Unit(TBU)

Electrophotographic Process Unit(FC)

Electrophotographic Process Unit(Black)

99

For DP1600S/2000S/2500S For DP1610/2010/2510

Process UnitsReplacing the drum and developer has been made simple, fast and effortless with the utilization of these new Process Units.Process Unit for DP1600S/2000S/2500S (e-STUDIO16S/20S/25S)

DP1610/2010/2510 (e-STUDIO160/200/250)The newly developed Service Replaceable Unit (SRU) can easily be used by the service technician to replace consumable supplies like drum and developer without wasting valuabletime. The Unit is also reusable by changing some PM parts,thus providing the merit ofreduced CPC material and improved overall cost performance.

Process Unit for DP1600/2000/2500(e-STUDIO16/20/25)By using this process unit, the user can easilyreplace consumable supplies like drum and devel-oper without calling a service technician or wast-ing valuable time. This allows for more efficientoperations and decreased service calls.

For DP1600/2000/2500

USP for e-STUDIO5520C/6520C/6530C

Fuser UnitTransfer Belt Cleaning Unit(TBCU)

2nd Transfer Unit

Charger Unit

Drum Cleaner Unit(Y,M,C,K)

10. Supplies & Preventive Maintenance PartsList (by Model)

101

(as at July, 2008)Copier Model : DP1200/DP1210 (e-STUDIO12/e-STUDIO120)Category Part Number Part Name DescriptionLife

(X1000)

Notes:1. Configurations of each model are by way of example only, and may differ according to the market.2. Part numbers, part names and part life are subject to change without notice.

Qty

Supplies T-1200 6.5 Toner 1

T-1200E 6.5 Toner for EU 1

DRM 41330500100 OD-1200 25 Drum 1

DEV 41330500000 D-1200 25 Developer 1

MSP 41330576000 DV BLADE 50 Developer Blade 1

41330553200 SIDE SHEET FN 50 Developer Side Sheet FN 1

41330551500 DV SIDE SEAL RN 50 Developer Side Seal RN 1


102

(as at July, 2008)Copier Model : DP1250/DP1450Category Part Number Part Name DescriptionLife

(X1000)

Supplies OS-1450 11 Copy Cartridge Module 1

OS-1450E 11 Copy Cartridge Module for Europe 1

Qty


103

(as at July, 2008)Copier Model : 1360/1370Category Part Number Part Name DescriptionLife

(X1000)


T-1350E 4.3 Toner for Europe 1

TB-1350 16 Toner Bag 1

TB-1350E 16 Toner Bag for Europe 1

DRM 4409832520 OD-1350 30 Drum 1

DEV 4409843650 D-1350 30 Developer 1

CSP 4409832880 BL-1350D 30 Drum Cleaning Blade 1

4409899120 HR-1350-U/KB (90) Heat Roller Upper (Cerathon) 1

4409824720 HR-1210-L 90 Heat Roller Lower 1

4409832970 BL-1350H 30 Heat Roller Cleaning Blade 1

MSP 4402850190 K-BLADE-REC 90 Recovery Blade 1

4402843380 FILTER-U-121 30 Ozone Filter (Upper, Exit) 1

4402849370 WIRE-CH-263 30 Charger Wire (Main) 1

4402849370 WIRE-CH-263 60 Charger Wire (Transfer) 1

4402849370 WIRE-CH-263 60 Charger Wire (Separation) 1

4402850150 GRID-120 60 Charger Grid 1

4402845130 K-ROLL-FEED 90 Feed Roller for Cassette 2

4400536240 SCRAPER-FU 90 Upper Separation Claw (Scraper for Heat Roller) 3

6LA56810000 BUSH-HR-24 90 Upper Heat Roller Bushing 2

Qty


104

(as at July, 2008)Copier Model : DP1500/DP1510 (e-STUDIO15/e-STUDIO150)

DP1520/DP1630 (e-STUDIO151/e-STUDIO162)Category Part Number Part Name DescriptionLife

(X1000)

Supplies T-1200 6.5 Toner (DP1500/DP1510) 1

T-1200E 6.5 Toner for EU (DP1500/DP1510) 1

T-1200 8 Toner (DP1520/DP1630) 1

T-1200E 8 Toner for EU (DP1520/DP1630) 1

DRM 41330500100 OD-1200 25 Drum 1

DEV 41330500000 D-1200 25 Developer 1

MSP 41330576000 DV BLADE 50 Developer Blade 1

41330553200 SIDE SHEET FN 50 Developer Side Sheet FN 1

41330551500 DV SIDE SEAL RN 50 Developer Side Seal RN 1

Qty


105

(as at July, 2008)Copier Model : 1560Category Part Number Part Name DescriptionLife

(X1000)

Supplies T-1550 7 Toner 1

T-1550E 7 Toner for Europe 1

TB-1550 20 Toner Bag 1

TB-1550E 20 Toner Bag for Europe 1

DRM 4409847360 OD-1550 60 Drum 1

DEV 4409847480 D-1550 60 Developer 1

6LA27463000 D-1550C 60 Developer for China 1


4409849370 HR-1550-U 120 Heat Roller Upper 1

4409899150 HR-2510-L/KB (180) Heat Roller Lower 1

4409847880 SR-1550H 60 Heat Roller Cleaning Roller (Silicone Roller) 1

MSP 4400685600 FILTER-U-140 60 Ozone Filter (Upper, Exit) 1

4400674790 WIRE-CH-060*353 60 Charger Wire (Main) 1

4400674790 WIRE-CH-060*353 60 Charger Wire (Transfer) 1

4400674790 WIRE-CH-060*353 60 Charger Wire (Separation) 1

6LE69400000 GRID-140 60 Charger Grid 1

4400682770 K-ROL-PICK/FEED 30 Pick Up Roller for Cassette 1

4400682770 K-ROL-PICK/FEED 30 Feed Roller for Cassette 1

6LE68571000 K-ROLL-SPT 30 Separation Roller for Cassette 1

4401966500 K-ROLL-PICK-BYP 60 Pick Up Roller for Bypass 1

6LE70259000 K-ROL-FEED-1 60 Feed Roller for Bypass 1

6LE68923000 K-PAD-SPT-BYP 60 Separation Pad for Bypass 1

KIT 4409892570 PM-KIT-1550E 60 PM Kit

Qty


106

(as at July, 2008)Copier Model : DP1570Category Part Number Part Name DescriptionLife

(X1000)


T-1570E 4.2 Toner for Europe 1

TB-1570 60 Toner Disposal Tank 1

TB-1570E 60 Toner Disposal Tank for Europe 1

OS-1570 30 Imaging Unit 1

OS-1570E 30 Imaging Unit for Europe 1

Qty


107

(as at July, 2008)Copier Model : DP1600 (e-STUDIO16)Category Part Number Part Name DescriptionLife

(X1000)

Supplies T-1600 5 Toner Cartridge 1

T-1600E 5 Toner Cartridge for Europe 1

T-1600D 5 Toner Cartridge for Asia, Middle East, Africa 1

T-1600C 5 Toner Cartridge for China 1

PU 41303033300 PU-1600N 27 Process Unit for US 1

41303033700 PU-1600CA 27 Process Unit for Canada 1

41303033400 PU-1600EN 27 Process for Europe 1

41303033200 PU-1600DN 27 Process Unit for Australia 1

41303033600 PU-1600DNN 27 Process Unit for Asia, Taiwan 1

6LA55706300 PU-1610CS 27 Process Unit for China 1

CSP 41303735000 HR-1600-UN 135 Heat Roller Upper 1


MSP 41335023000 FILTER-OZON-TY1 81 Ozone Filter (Upper Exit) 1

41304008000 WIRE-TC 81 Charger Wire (Transfer) 2

41306272000 GEAR-RLR-GUIDE 81 Gear 1

41306529000 SHEET-DEFENSE-F 81 Defense Sheet 1

41306528000 SHEET-DEFENSE-R 81 Defense Sheet 1

41306530000 ROLLER-GUIDE 81 Guide Roller 1

41306677000 BUSH-RLR-GUIDE 81 Bush 2

41304523000 RLR-FUS-CLN 135 Heat Roller Cleaning Roller 1

41306058000 BUSH-CL-RLR 135 Bush 2

41306059000 BUSH-HR/RLR 135 Bush 2

41306065000 GEAR-HT/IDLE 135 Gear 1

41306067000 SEP-HT/RLR 135 Upper Separation Claw (Scraper for Heat Roller) 6

* 41306719000 ROLLER-PICK-AT 81 Pick Up Roller for Cassette, MY-1015, KD-1009 1

* 6LE69833000 K-ROLL-FEED 81 Feed Roller for Cassette, MY-1015, KD-1009 1

* 41304047100 K-ROLL-SPT 81 Separation Roller for Cassette, MY-1015, KD-1009 1

4401966500 K-ROLL-PICK-BYP 81 Pick Up Roller for MY-1016 1

6LE70259000 K-ROL-FEED-1 81 Feed Roller for MY-1016 1

41316695000 K-BRAKE-PAD-SFT 81 Cleaning Pad for MY-1016 1

41320279000 ROL-PICK-UP 81 Pick Up Roller for MR-2012 1

41320280000 ROL-FEED-U 81 Feed Roller Upper for MR-2012 1

41320137000 K-HOLDER-PAD 81 Separation Pad for MR-2012 1

41320735000 ROL-PICK-UP 81 Pick Up Roller for MR-3011 1

41320734000 ROL-FEED 81 Feed Roller for MR-3011 1

41320650000 ROL-SPT-513 81 Separation Roller for MR-3011 1

Qty

* PFU=MY-1015, PFP=KD-1009, SFB=MY-1016, ADF=MR-2012, RADF=MR-3011


108


(X1000)

KIT 41303638000 CH-KIT-1600 81 Charger PM Kit

41303734000 FU-KIT-1600N 135 Fuser PM Kit

41303640000 ROL-KIT-16CST 81 Roller Kit for Cassette, MY-1015, KD-1009

USP 41303636000 MAIN-CH-1600 USP for Charger Unit

6LA56494000 FUSER-1610-120 USP for Fuser Unit with Openable Cover for 100V Series


6LA56494A00 FUSER-1600-TWD USP for Fuser Unit with Openable Cover for TWD* PFU=MY-1015, PFP=KD-1009, SFB=MY-1016, ADF=MR-2012, RADF=MR-3011


109

(as at July, 2008)Copier Model : DP1600S (e-STUDIO16s)Category Part Number Part Name DescriptionLife

(X1000)

Supplies T-1600 5 Toner Cartridge for US, Canada 1




PU 41311008000 PU-1600S 27 Process Unit for US, Canada 1

41311008300 PU-1600ES 27 Process Unit for Europe 1

41311008100 PU-1600DS 27 Process Unit for Australia 1

41311008200 PU-1600DSN 27 Process Unit for Taiwan 1


DRM 41303611000 OD-1600 27 Drum 1

6LA27895000 OD-1600N 27 Drum for China 1

DEV 41303712000 D-1600 81 Developer 1

6LE98020000 D-1600C 81 Developer for China 1


41303735000 HR-1600-UN 135 Heat Roller Upper 1


MSP 41306575000 SHEET-RECOV 27 Sheet Recovery 1

41307887000 WIRE-CHG-S 27 Charger Wire 1

41312033000 K-GRID-13 27 Charger Grid 1

41306384000 SCRAPER-DRUM-S 27 Drum Separation Claw (Scraper for Drum) 3

41306960000 SHEET-COVER 27 Sheet Cover 1

41307580000 SHEET-COVER-B 27 Sheet Cover 1

41304026000 K-HLDR-PAD 81 Cleaning Pad 2

41335023000 FILTER-OZON-TY1 81 Ozone Filter(Upper Exit) 1








41306058000 BUSH-CL-RLR 135 Bush 2

41306059000 BUSH-HR/RLR 135 Bush 2

41306065000 GEAR-HT/IDLE 135 Gear 1

Qty


1010

(as at July, 2008)Copier Model : DP1600S (e-STUDIO16s)Category Part Number Part Name DescriptionLife

(X1000)

MSP 41306067000 SEP-HT/RLR 135 Upper Separation Claw (Scraper for Heat Roller) 6




* 41316695000 K-BRAKE-PAD-SFT 81 Cleaning Pad for MY-1016 1

* 4401966500 K-ROLL-PICK-BYP 81 Pick Up Roller for MY-1016 1

* 6LE70259000 K-ROL-FEED-1 81 Feed Roller for MY-1016 1

* 41320279000 ROL-PICK-UP 81 Pick Up Roller for MR-2012 1

* 41320280000 ROL-FEED-U 81 Feed Roller Upper for MR-2012 1

* 41320137000 K-HOLDER-PAD 81 Separation Pad for MR-2012 1


* 41320734000 ROL-FEED 81 Feed Roller for MR-3011 1

* 41320650000 ROL-SPT-513 81 Separation Roller for MR-3011 1

KIT 41303713000 PU-KIT-1600 27 PU PM Kit

41303714000 DEV-KIT-1600 81 Dev PM Kit

41303638000 CH-KIT-1600 81 Charger PM Kit


* 41303640000 ROL-KIT-16CST 81 Roller Kit for Cassette, MY1015, KD-1009


* 6LA56494A00 FUSER-1600-TWD USP for Fuser Unit with Openable Cover for TWD



Qty



1011


(X1000)

Supplies T-1600 5 Toner Cartridge for US, Canada 1




PU 6LA55706000 PU-1610S 27 Process Unit for US, Canada 1

6LA55706200 PU-1610ES 27 Process Unit for Europe 1


6LA55706400 PU-1610DS 27 Process Unit for Australia 1

6LA55706100 PU-1610DSN 27 Process Unit for Asia 1


DRM 41303611000 OD-1600 27 Drum 1


DEV 41303712000 D-1600 81 Developer 1













6LA55953000 FLTR-OZON-TY2 81 Ozone Filter 1








41306058000 BUSH-CL-RLR 135 Bush 2

Qty


1012


(X1000)

41306059000 BUSH-HR/RLR 135 Bush 2

MSP 41306065000 GEAR-HT/IDLE 135 Gear 1















41303714100 DEV-KIT-1610 81 Dev PM Kit







6LA56494A00 FUSER-1600-TWD USP for Fuser Unit with Openable Cover for TWD

Qty



1013


(X1000)

Supplies T-1620 16 Toner Cartridge for America

T-1620E 16 Toner Cartridge for Europe

T-1620D 16 Toner Cartridge for Asia, Saudi Arabia

DRM 6LA58649900 OD-1620 50 Drum

DEV 6LA58649800 D-1620 50 Developer

MSP 6LA58786200 MC holder unit 50 MC holder unit

6LA58784800 Cleaning blade 50 Cleaning blade

6LA58665500 Drum fixing plate B 50 Drum fixing plate B

6LA58653400 Process frame unit 150 Process frame unit

6LA58703300 DV-UND sheet 150 DV-UND sheet

6LA58702800 DV side sheet N 150 DV side sheet N

6LA58701700 DV blade 150 DV blade

6LA58703400 DVB sheet 150 DVB sheet

6LA58691200 Upper heat roller 150 Upper heat roller

Category Part Number Part Name DescriptionLife(X1000)

1014

(as at July, 2008)

Supplies T-1640 24 Toner for US, Canada 1

T-1640D 24 Toner for Asia, Latin America 1

T-1640D-5K 5.9 Short Life Toner for Asia, Latin America 1

T-1640C 24 Toner for China 1

T-1640C-5K 5.9 Short Life Toner for China 1

T1640E 24 Toner for Europe 1

T1640E-5K 5.9 Short Life Toner for Europe 1

T1640T 24 Toner for Taiwan 1

T1640T-5K 5.9 Short Life Toner for Taiwan 1

DRM 41303611000 OD-1600 72 Drum 1

6LE98021000 OD-2320C 72 Drum for China 1

DEV 6LA27715000 D-2320 72 Developer 1

6LA27713000 D-2320C 72 Developer for China 1

CSP 6LA27845000 BL-2320D 72 Drum Cleaning Blade 1

6LE19935000 HR-1640-U 72 Heat Roller Upper 1

6LE19936000 HR-1640-L 72 Heat Roller Lower 1

MSP 6LA79618000 SCRAPER-371 72 Drum Separation Claw (Scraper for Drum) 2

6LE54020000 BLADE-REC 72 Recovery Blade 1

6LA84930000 GRID-CH-M-371 72 Grid 1

6LA84925000 CH-M 72 Charger Pin 1

6LA88250000 WIRE-CH-060-353-R 72 Charger Wire(Transfer) 1

6LA88250000 WIRE-CH-060-353-R 72 Charger Wire(Separation) 1

6LA88240000 FILTER-OZONE-TRU-371 72 Ozone Filter 1

L 6LE58590000 SCRAPER-280 72 Scraper for Heat Roller for L version 5

H 6LE58405000 SCRAPER-282 72 Scraper for Heat Roller for H version 5

41306059000 BUSH-HR/RLR 72 Bush for Heat Roller 2

* 6LH22021000 ASYB-CARRY-ROLL-SCKT 72 Pick Up Roller for Drawer, MY-1027 1

* 6LH22021000 ASYB-CARRY-ROLL-SCKT 72 Feed Roller for Drawer, MY-1027 1

6LA79037000 ASYS-ROL-PICK-371 90 Pick Up Roller for Bypass 1

6LA79037000 ASYS-ROL-PICK-371 90 Feed Roller for Bypass 1

6LE53488000 ASYB-PAD-PUSHER-GUIDE 90 Cleaning Pad for Bypass 1

* 6LE50297000 ASYS-ROL-FEED 120 Pick Up Roller for MR-2017/MR-3019 1

* 6LE50297000 ASYS-ROL-FEED 120 Feed Roller for MR-2017/MR-3019 1

Qty

Copier Model : DP1640/DP1650 (e-STUDIO163/ e-STUDIO165)DP1660/DP1670 (e-STUDIO166/ e-STUDIO167)


Category Part Number Part Name DescriptionLife(X1000)


1015

(as at July, 2008)

MSP * 6LE50296000 ASYS-ROL-RET 120 Separation Roller for MR-2017/MR-3019 1

* 41306719000 ROLLER-PICK-AT 80 Pick Up Roller for MY-1028, KD-1013, KD-1022 1

* 6LE69833000 K-ROLL-FEED 80 Feed Roller for MY-1028, KD-1013, KD-1022 1

* 41304047100 K-ROLL-SPT 80 Separation Roller for MY-1028, KD-1013, KD-1022 1

KIT 6LA85750100 DEV-KIT-2340 72 Developer Kit

L 6LE65640000 FR-KIT-1640 72 Fueser Kit

H 6LH24620000 FR-KIT-1670 72 Fueser Kit

* 6LE49738000 DF-KIT-3018 120 Roller Kit for MR-2017/MR-3019

* 41303640000 ROL-KIT-16CST 80 Roller Kit for MY-1028, KD-1013, KD-1022

USP 6LE65630000 CLN/DRUM-1640 Cleaner Drum Unit

6LE65620000 TR-CH-1640 Transfer Charger Unit

6LE65600000 DEV-UNIT-1640 Developer Unit

L 6LE65610100 FUSER-1640-110 Fuser Unit for 100V Series(NAD/TWD/SAD)

L 6LE65610200 FUSER-1640-220 Fuser Unit for 200V Series(ASD/AUD/MJD/ASU/ARD)

L 6LE65610300 FUSER-1640-KRD Fuser Unit for Korea

L 6LE65610400 FUSER-1640-CND Fuser Unit for China

H 6LE65510100 FUSER-1650-115 Fuser Unit for 100V Series(NAD/TWD/SAD)

H 6LE65510200 FUSER-1650-230 Fuser Unit for 200V Series(ASD/AUD/MJD/ASU/CND/ARD)

H 6LE65510300 FUSER-1650-KRD Fuser Unit for Korea

Copier Model : DP1640/DP1650 (e-STUDIO163/ e-STUDIO165)DP1660/DP1670 (e-STUDIO166/ e-STUDIO167)

Qty

DP1640/DP1660 Low version = model based on the copier function, which persue simple operation.DP1650/DP1670 High version = Upgradable to All in One.

* Option for Low, High version = ADF(MR-2017), PFU(MY-1027), Option for only High version = RADF(MR-3019), Drawer Module(MY-1028), PFP(KD-1013),(KD-1022)

L = For only Low version, H = For only High version

1016

(as at July, 2008)


Copier Model : DP1820/DP2025 (e-STUDIO180S/e-STUDIO200S)Category Part Number Part Name DescriptionLife

(X1000)

*Supplies T-1820 3 Toner Cartridge (including Drum) 1

** T-2025 3 Toner Cartridge (including Drum) 1

Qty

*DP1820**DP2025

1017

(as at July, 2008)


Copier Model : DP2000 (e-STUDIO20)Category Part Number Part Name DescriptionLife

(X1000)

Supplies T-2500 7.5 Toner Cartridge 1

T-2500E 7.5 Toner Cartridge for Europe 1

T-2500D 7.5 Toner Cartridge for Asia, Middle East, Africa 1

T-2500C 7.5 Toner Cartridge for China 1

PU 41303033300 PU-1600N 27 Process Unit for US 1

41303033700 PU-1600CA 27 Process Unit for Canada 1

41303033400 PU-1600EN 27 Process Unit for Europe 1

41303033200 PU-1600DN 27 Process Unit for Australia 1

41303033600 PU-1600DNN 27 Process Unit for Taiwan 1


CSP 41303735100 HR-2500-UN 135 Heat Roller Upper 1


MSP 41335023000 FILTER-OZON-TY1 81 Ozone Filter (Upper Exit) 1








41306058000 BUSH-CL-RLR 135 Bush 2

41306059000 BUSH-HR/RLR 135 Bush 2

41314028000 GER1-HT/IDLE-AW 135 Gear 1



* 41306719000 ROLLER-PICK-AT 99 Pick Up Roller for Cassette, MY1015, KD-1009 1

* 6LE69833000 K-ROLL-FEED 99 Feed Roller for Cassette, MY1015, KD-1009 1

* 41304047100 K-ROLL-SPT 99 Separation Roller for Cassette, MY1015, KD-1009 1




* 6LA93778000 ROL-PICK-UP 99 Pick Up Roller for KD-1010 1

* 6LA93771000 ROL-PAPER-FED-F 99 Feed Roller for KD-1010 1

* 6LA93772000 ROL-PAPER-FED-S 99 Separation Roller for KD-1010 1



Qty

1018

(as at July, 2008)



(X1000)

MSP * 41320137000 K-HOLDER-PAD 99 Separation Pad for MR-2012 1




KIT 41303638000 CH-KIT-1600 81 Charger PM Kit



* 44202430000 ROL-KIT-1010 99 Roller Kit for KD-1010




6LA56494B00 FUSER-2500-TWD USP for Fuser Unit with Openable Cover for TWD

Qty

* PFU=MY-1015, PFP=KD-1009, SFB=MY-1016, LCF=KD-1010, ADF=MR-2012, RADF=MR-3011

1019

(as at July, 2008)


Copier Model : DP2000S (e-STUDIO20s)Category Part Number Part Name DescriptionLife

(X1000)

Supplies T-2500 7.5 Toner Cartridge for US, Canada 1




PU 41311008000 PU-1600S 27 Process Unit for US, Canada 1

41311008300 PU-1600ES 27 Process Unit for Europe 1

41311008100 PU-1600DS 27 Process Unit for Australia 1

41311008200 PU-1600DSN 27 Process Unit for Asia, Taiwan 1


DRM 41303611000 OD-1600 27 Drum 1


DEV 41303712000 D-1600 81 Developer 1




















41306058000 BUSH-CL-RLR 135 Bush 2

41306059000 BUSH-HR/RLR 135 Bush 2


Qty

1020

(as at July, 2008)


Copier Model : DP2000S (e-STUDIO20s)Category Part Number Part Name DescriptionLife

(X1000)

MSP 41314029000 GER2-HT/IDLE-AW 135 Gear 1


* 41306719000 ROLLER-PICK-AT 99 Pick Up Roller for Cassette, MY1015, KD-1009 1

* 6LE69833000 K-ROLL-FEED 99 Feed Roller for Cassette, MY1015, KD-1009 1

* 41304047100 K-ROLL-SPT 99 Separation Roller for Cassette, MY1015, KD-1009 1




* 6LA93778000 ROL-PICK-UP 99 Pick Up Roller for KD-1010 1

* 6LA93771000 ROL-PAPER-FED-F 99 Feed Roller for KD-1010 1

* 6LA93772000 ROL-PAPER-FED-S 99 Separation Roller for KD-1010 1








41303714000 DEV-KIT-1600 81 Dev PM Kit




* 44202430000 ROL-KIT-1010 99 Roller Kit for KD-1010




6LA56494B00 FUSER-2500-TWD USP for Fuser Unit with Openable Cover for TWD

Qty

* PFU=MY-1015, PFP=KD-1009, SFB=MY-1016, LCF=KD-1010, ADF=MR-2012, RADF=MR-3011

1021

(as at July, 2008)



(X1000)

Supplies T-2500 7.5 Toner Cartridge for US, Canada 1




PU 6LA55706000 PU-1610S 27 Process Unit for US, Canada 1

6LA55706200 PU-1610ES 27 Process Unit for Europe 1


6LA55706400 PU-1610DS 27 Process Unit for Australia 1

6LA55706100 PU-1610DSN 27 Process Unit for Asia 1


DRM 41303611000 OD-1600 27 Drum 1


DEV 41303712000 D-1600 81 Developer 1













6LA55953000 FLTR-OZON-TY2 81 Ozone Filter 1








41306058000 BUSH-CL-RLR 135 Bush 2

Qty

1022

(as at July, 2008)



(X1000)

MSP 413

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