4 edited strat planning

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    Strategies, Policies andPlanning Premises

    Strategy

    Game plan

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    Levels of Strategy

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    Corporate

    Strategy

    BusinessStrategies

    FunctionalStrategies

    Levels of Strategy-Making

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    Levels of Strategy1. Corporate-level Strategy

    The set of strategic alternatives that an organizationchooses from as it manages its operationssimultaneously across several industries and severalmarkets.

    2. Business-level Strategy

    Howthe organization conducts business in a particularindustry.

    3. Functional-level StrategyStrategy developed for specific functional areas

    such as marketing, finance, and so forth.

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    What is Strategic Planning?

    Strategic planning is a systematic process

    through which an organization agrees on

    and builds commitment among key

    stakeholders to priorities that are essentialto its mission and are responsive to the

    environment.

    Strategic Planning guides the acquisition andallocation of resources to achieve these

    priorities.

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    Strategic Planning

    vs. Operational Planning Strategic Planning

    formulation

    What, where

    ends

    vision

    effectiveness risk

    Operational Planning

    implementation

    how

    means

    plans

    efficiency control

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    Three Big Strategic Questions Where Are We

    Now?

    Where Do we Wantto Go?

    How Will We GetThere?

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    Strategic Planning Process Developing a Vision and a Mission

    Assessment Setting Objectives

    Crafting a Strategy

    Implementing and Executing Strategy Evaluating Performance, Reviewing the

    Situation and Initiating Corrective Action

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    Strategic Planning First Stage of Strategic

    Planning may involve:

    Futures Thinking

    Thinking about what thebusiness might need to do1020 years ahead

    Strategic Intents

    Thinking about key strategicthemesthat will informdecision making

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    Strategic Planning The Vision

    Communicating to all staff where theorganisation is going and whereit intends to be in the future

    Aims and Objectives:

    Aims long term target Objectives the way in which you are

    going to achieve the aim

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    Strategic Analysis Constantly evaluate their position

    Strategic analysis includes different methodsof assessing the current position of thebusiness in the market place

    Two basic methods: Internal

    External

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    Internal Audits Productivity

    Efficiency

    Costs

    Other Internal Data

    Labour turnover, absenteeism

    Customer satisfaction surveys Quality procedures

    Cash flow statements

    Sales trends

    Skills audit Strengths and weaknesses analysis

    Core competencies

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    External Audits General business environment Inflation, competitiveness,

    unemployment/employment, growth, consumer spending

    Competitors

    PEST factors

    Political e.g. change of government

    Economic Trends in economic growth, inflation, etc.

    Social-changed outlook, age structure of population, etc.

    Technological

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    SWOTAnalysis

    Strengths

    Weaknesses

    OpportunitiesThreats

    Vision & Mission

    An organizations fundamental purpose

    Good Strategies

    SWOT AnalysisTo formulate strategies that support the mission

    Those that support the mission and:

    exploit opportunities and strengths

    neutralize threats

    avoid weaknesses

    Internal AnalysisStrengths(distinctivecompetencies)

    Weaknesses Threats

    External AnalysisOpportunities

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    Strengths

    Strengths Those things that you do well, thehigh value or performance points

    Strengths can be tangible: Loyal customers,efficient distribution channels, very high qualityproducts, excellent financial condition

    Strengths can be intangible: Good leadership,strategic insights, customer intelligence, solidreputation, high skilled workforce

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    Weaknesses

    Weaknesses Those things that prevent you fromdoing what you really need to do

    Since weaknesses are internal, they are withinyour control

    Weaknesses include: Bad leadership, unskilledworkforce, insufficient resources, poor productquality, slow distribution and delivery channels,outdated technologies, lack of planning, . . .

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    Opportunities

    Opportunities Potential areas for growth andhigher performance

    External in nature marketplace, unhappycustomers with competitors, better economicconditions, more open trading policies, . .

    Timing may be important for capitalizing onopportunities

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    Threats

    Threats Challenges confronting theorganization, external in nature

    Threats can take a wide range bad presscoverage, shifts in consumer behavior, substituteproducts, new regulations, . . .

    The more accurate you are in identifying threats,the better position you are for dealing with thesudden ripples of change

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    Gap Analysis

    Vision Assessment

    Gap = Basis for Long-

    Term Strategic Plan

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    Setting Objectives The purpose is to

    convert the mission intoSpecific PerformanceTargets

    Yardsticks for trackingcompany progress andperformance.

    Should be set at levelsthat require stretch anddisciplined effort.

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    Crafting a Strategy

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    Strategy Implementation

    Technology

    Human Resource

    Reward System

    Decision Process

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    Characteristic of the GoodStrategy Implementation

    An ongoing exercise Proper Communication

    Contingency Plan

    Emphasis on Organisation Culture Regular Review

    Importance of Planning

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    DECISION-MAKING

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    What is Decision-Making?

    Decision making

    The process of choosing a course of

    action for dealing with a problem or

    opportunity.

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    Types of Decisions

    Programmed decisions.

    Involve routine problems that arise regularlyand can be addressed through standard

    responses.

    Nonprogrammed decisions. Involve nonroutine problems that require

    solutions specifically tailored to the situation at

    hand

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    Decision environments

    Certain environments.

    Risk environments.

    Uncertain environments.

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    Certain environments.

    Exist when information is sufficient to

    predict the results of each alternative in

    advance of implementation.

    Certainty is the ideal problem solving and

    decision making environment.

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    Risk environments

    Exist when decision makers lack complete

    certainty regarding the outcomes of

    various courses of action, but they can

    assign probabilities of occurrence.

    Probabilities can be assigned through

    objective statistical procedures or

    personal intuition.

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    Uncertain environments. Exist when managers have so little information

    that they cannot even assign probabilities

    .

    Uncertainty forces decision makers to rely onindividual and group creativity to succeed in

    problem solving.

    Also characterized by rapidly changing:

    External conditions.

    Information technolo re uirements.

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    Too Slow Too Quick

    Procrastination

    Indecision

    Analysis paralysis

    Ready, fire, aim Impulsive, compulsiveArbitrary

    Range of decision making