3rd Annual Global EA & PA Corporate SummitSeptember 13-14 2018 | Paris - France

Key Learning Points

Vinette Hoffman-JacksonMotivational SpeakerThe Transition Zone

Alice WoodSenior EACiti

Anj Handa Founder Inspiring Women Changemakers

Kartik Daswani Management Consultant Former Global Head of Transformation HSBC

Bob FergusonOwner, Speaker and Communications CoachConfident CommunicationsPhil Carey Microsoft Dynamics Consultant eBECSEdwige Bouleau EA to PS WW President BD

Jillian Haslam Motivational Speaker, Author, Trainer & MentorChairperson

Speakers

• Managing your Executive’s schedule• How to create your Personal Brand for career Success• Managing your time, dealing with interruptions and

saying ‘no’ to unnecessary stuff• Tips on how to Manage Multiple Executives• Learn how to work better with your Top Executive• How to excel as an Executive Level PA• Becoming a role model and lead others• Tips on how to work smarter and make your life easier• Time Management - How to manage your time,prioritise tasks, and stay at the top

• Filtering information in an efficient way• Tips on how to succeed• Get insights on how to handle stress and work

effectively• Be more assertive and how to handle challenging

behavior in people.• Guidelines on how to setup goals

H alcyon Group is pleased to invite you to 3rd Annual EA/PA Corporate Summit scheduled to take place on 13th – 14th September 2018 in Paris - France.The summit attracts a fantastic mix of inspirational and experienced speakers, pre

Sincerely, Claire HeidiMarketing DirectorHalcyon Group

presenting on relevant and insightful topics. EA/PA Summit is designed to help you fulfill your potential and be the best you can be in your career. During the two day summit we shall explore the current trends in the Executive role to enable participants acquire practical skills and techniques to help them improve their productivity using practical exercises, cases studies and workshops. The summit gives you the opportunity to share ideas and make new contacts, new friends and many hints and tips from the industrial experts.

We look forward to welcoming you at the summit in Paris.

3rd Annual Global EA & PA Corporate SummitSeptember 13-14 2018 | Paris - France

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Executive AssistantsPersonal AssistantsExecutive SecretariesExecutive SupportExecutive CoordinatorsExecutive OfficersBusiness SupportManagement SecretariesAdministrative ManagersAssistantsFaculty Support and Administration

The Summit is suitable for administrative professionals from all industries who lend secretarial support or manage an office environment, or work as an assistant within the organization.

Who Should attend?

Day One | September 13th 2018 3rd Annual Global EA & PA Corporate Summit

10:10 Morning Coffee and Networking Break 10:45 WorkshopTheme

Theme

08:30 Registration and Morning Coffee09:00 Opening Address From the Chairperson09:10 Keynote Presentation

Self-Development for PA’s (Hire for attitude & train for skill)Focus ReviewPersonal development covers activities that improve awareness and identity, develop talents and potential, build human capital and facilitate employability, enhance the quality of life and contribute to the realization of dreams and aspirations. Personal development takes place over the course of a person's entire life. The concept involves formal and informal activities for developing. When personal development takes place in the context of institutions, it refers to the methods, programs, tools, techniques, and assessment systems that support human development at the individual level in organizations.Vinette Hoffman-Jackson Motivational Speaker, Author & TrainerThe Transition Zone

The Essential Guide to Effective Verbal, Visual and Virtual Communication in the Digital Transformation Age Focus ReviewToday, there is a significant shift in focus towards Information Communication rather than Information Technology to get the most from a business’s digital transformation strategy. Since PA’s and Administration staff will be on the front line of this change, they need to become excellent verbal, visual and virtual information communicators. This session will provide You with:Virtual Skills – This will look at the impact of the virtual world on business and some of the available IT applications and organizational techniques that will enable you to do anything from anywhere.Visual Skills – This will focus on effective visual communication. This will examine the skills and IT tools that help with social media, personal branding, video-conferences/meetings, image selection for impact, and manipulation for publishing.Verbal Skills – This will focus on getting your message across and evaluating what is being said. This will provide skill in speaking confidently, the power of 3, storytelling, listening and giving feedback.Phil CareyMicrosoft Dynamics ConsultantEbecs - A DXC Technology Company

12:00 Business Lunch13:30 WorkshopTheme The Essential Guide to Effective Verbal, Visual

and Virtual Communication in the Digital Transformation Age Session Continuation

14:30 Case Study

Theme Building a long-lasting relationship with your boss and colleagues to ensure better work outcomes

Focus Review• Build collaboration with your boss, and colleagues• Collaboration reduce unavoidable stress• Everyday stress management techniques

Edwige Bouleau EA to PS WW President BD

15:30 Afternoon Coffee and Networking Break

16:00 WorkshopTheme What a Boss looks for in a PA?

Assertiveness / Conflict Resolution Focus ReviewWe have so many interactions in the run of a day, it’s reasonable to expect that some of them are going to be difficult. Whether these are conversations that you have in person, or you manage a virtual team and need to speak with someone in another city, there are things that you can do to make these conversations go smoothly.This workshop will help you teach participants how to:• Define frame of reference• Establish a positive intent and a desired outcome• Use good communication skills during a conversation• Draft a script for a difficult conversation• Use specific steps to carry out a difficult conversation• Access additional resources as required• Maintain safety in a conversation

Kartik Daswani Management Consultant Former Global Head of Transformation HSBC

17:00 Workshop

Theme Becoming Management Material

FocusReviewIt is designed to help you create and accomplish your personal best, and to help you understand what it takes to start-off as a Leader and to get (extraordinary things done). At its core, leadership means setting goals, lighting a path, and persuading others to follow. What makes for a great leader? Is it something to do with inward characteristics, such as confidence and focus? Is it more about outward presence, including charm and compassion? Or is it about the ability to create a vision and get others to commit to it? Irrespective of a person’s title, level or profile, they can do be ”Excellent Managers” by accepting the challenge to lead, you come to realize that the only limits are those you place on yourself.

Anj HandaFounder, Inspiring Women Changemakers

18:00 Chairperson's Closing Remarks and End of Day One 19:30 Cocktail Reception / Dinner

Day Two | September 14th 2018 3rd Annual Global EA & PA Corporate Summit

08:30 Registration and Morning Coffee09:00 Opening Address From the Chair Person 09:10 Workshop

Theme Powerful Strategies for Clear and Concise Communication Focus Review

All powerful communications share one thing- structure. Films, books and speeches all use strong structures to drive their message home. The modern workplace needs the same structures too.In this interactive work-shop delegates will discuss common work situation and learn an array of standard structures that will aid the generation of clear, concise messages that deliver the required effect. It will look at all forms of modern communication: letter, phone calls, text and e-mail.As well as functional objectives the session will address the emotional profile of communication. This is a key factor in getting the desired action from all communications and will help produce more influential messages.Bob FergusonOwner, Speaker and Communications CoachConfident Communications

16:30 Chairperson's Closing Remarks and End of Summit

10:30 Morning Coffee and Networking Break11:00 WorkshopTheme Becoming a role model and lead others

Focus Review• An informal work-shop that will explore the skills needed

to become a great role model. You will learn how toinspire others to dream more, learn more and do more!

• We will discuss how to embrace change in the workplaceand how you can use these events to demonstrateconfidence and leadership.

• The key take-away from this session will be rememberingthat everyone is unique and that is ultimately the thingthat makes us shine.

Alice Wood Senior EA Citi

12:00 Business Lunch 13:00 WorkshopUsing Influence and Persuasion Skills to Boost Your Career Focus ReviewSometimes, people think influence and persuasion are manipulative skills. The truth is we influence and persuade people every time we communicate with them. Understanding how we influence others is the start of making sure we persuade people the way we want. Used sensibly, these skills will allow you to create a clear image of the professional standard of your services. They will help you build a strong personal “brand” so that the people you deal with will view you in the way you wish to be regarded.

Theme

Delegates will understand all the key factors in persuasive communication and how to use them naturally to get the desired reaction from peers, bosses and clients.Bob FergusonOwner, Speaker and Communications CoachConfident Communications

14:00 Workshop

Theme PR and Media Handling

15:30 WorkshopTheme Vendor Development - Scourging events &

finalising the best contracts Focus ReviewSourcing an event venue can be hazardous. Jillian Haslam has organised many events for the banking industry (Bill Clinton’s Visit, Management conference & Employee annual events etc.) and shares her experience and top tips to find the perfect venue.

• Clear Understanding of Requirements• Shortlisting the best venues• Negotiating a good package.

Jillian HaslamMotivational Speaker, Author, Trainer & Mentor Help Yourself Associates Ltd

Focus ReviewSocial media is changing the way we communicate and the way we are perceived, both positively and negatively. Every time you post a photo or video, or update your social media status, you are building your digital footprint. Done correctly, PR can establish your personal brand and position you as the ‘go to’ within your niche. In this session on PR and Media Handling, international coach and lobbyist, Anj Handa will discuss how to deliver your message effectively. The skills you will learn in this workshop will also improve your report-writing skills, helping you to write concisely for maximum impact. Anj will teach you the questions you need to ask yourself when writing your press release with a great headline and content. She will also share her extensive experience of TV and Radio interviews, including: How to keep calm and respond with emotional correctness during challenging interviews; Crisis Management when PR doesn’t work in your favour; and Dressing for Impact.Anj HandaFounder, Inspiring Women Changemakers

15:00 Afternoon Coffee Brake

EA & PA SummitParis | 13-14 Sep. 2018

Speakers Biographies

JILLIAN HASLAM Motivational Speaker, Author, Trainer & Mentor Help Yourself

BOB FERGUSONOwner, Speaker and Communications CoachConfident Communications

Bob Ferguson has been a professional communications coach for over 20 years. He built his communication skills while working in the Aerospace industry. Communication has always been challenging in technical environments and Bob wanted to improve the general standards he saw.

His enthusiasm brought him 3 National Speech Championships and he represented the UK and Ireland at the World Public Speaking Championships in 2002.

This provided the foundation for his own communications coaching business. He still pursues continuous personal development and is currently completing his World Class Speaking Coach accreditation.

His passion is to help people achieve their full potential through confident communication skills.

ANJ HANDAFounderInspiring Women Changemakers

Anj is an international lobbyist, speaker, writer and coach, trained in media handling. She has extensive experience of presenting on local, regional and national media channels (radio and TV) and writing for global publications

Stakeholder Engagement: As a media trained writer (Social Affairs Correspondent for the Yorkshire Times and Huffington Post blogger), Anj has a range of trusted contacts within the local, regional and national press who are receptive to the press releases that she submits on behalf of her clients.

Influencing policy: Anj has established business networks, bringing the public, private and vol/com organisations, policy makers and other stakeholders together at conferences and workshops to develop effective employer-led policies and programmes.

PHIL CAREYMicrosoft Dynamics ConsultanteBECS

Philip is an experienced and creative enterprise IT applications consultant, (Microsoft D365 and Oracle eBusiness Suite and JDE) who understands the different end to end business processes across a wide range of industries. He has successfully developed, sold and delivered business solutions that are focused on meeting the customers operational, administration and commercial objectives in a rapidly changing IT ecosystem.

Philip is also passionate about developing and improving the way we communicate visually and verbally in the digital world and is President of his local Toastmasters public speaking club. He has also created new ways for people to interact, read and visually communicate with London through iBooks, 360/VR, photography and historical map. See www.Londonruns.com

Jillian is an Author, Trainer & Speaker. She has spoken on myriad topics at many fora and at leading international organizations such as Nova Nordisk, Barclays, McDonalds, Bank of America, Kings College London, Cambridge university, Sheffield Hallam, Epsom and many others. Jillian has been honoured with a growing list of awards. A few of the biggest:

- Mother Teresa Memorial International Award- True Legend Award from The Telegraph- Role Model of the Year by “The Advertiser”, London- Individual Achievement Awards from RBS & Bank ofAmericaShe has been covered extensively by the media (BBC, ITV,Channel 5, The Pioneer, Gulf News, The Independent, TheTelegraph, The Times and others (details can be found athttps://jillianhaslam.com/press-media/

EA & PA SummitParis | 13-14 Sep. 2018

Speakers Biographies

Vinette Hoffman-Jackson is a multifaceted award winning International Speaker and Author. She has served in education in various capacities in different countries for over 25 years. Vinette is: • The UK & Ireland 2017 Toastmasters InternationalSpeaking Champion• TEDx Speaker• Winner of the Professional Speaking Association ‘SpeakerFactor’ competition.She currently delivers Trainings, workshops and e-classeson Effective Communication & Self Development.

Vinette is also an accomplished author with her recent publication ‘Did the Right Sperm Win?’ being endorsed by the International Speaker Les Brown.

She is the mother of three boys and a passionate advocate for women’s empowerment.

VINETTE HOFFMAN-JACKSON Motivational Speaker, Author & TrainerThe Transition Zone

Alice is a Senior EA for Global Commodities, Citi Markets. Alice has over 12 years’ experience working in business administration and currently chairs the Citi EA network. This involves workshop planning, systems training and networking events for 260 admin members (and counting!). She is committed to helping other EA’s grow, develop their skills and realise their full potential. The ultimate goal being to establish a clear path for EA’s to progress within the financial industry and receive equal opportunities regardless of their backgrounds.

Alice is married with one child and enjoys spending time at home, volunteering and helping with the family business. She was previously nominated for London PA of the Year and WeAreTheCity’s ‘Rising Star’ Award.

ALICE WOODSenior EA Citi