2019 annual report · 2020. 7. 23. · 5303 s. cedar st. building 1 lansing, mi 48911 517-887-1440...

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5303 S. Cedar St. Building 1 Lansing, MI 48911 517-887-1440 A Consortium of Clinton, Eaton and Ingham Counties, and the Cities of Lansing and East Lansing since 1974. October 1, 2018 - September 30, 2019 2019 ANNUAL REPORT

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Page 1: 2019 Annual Report · 2020. 7. 23. · 5303 S. Cedar St. Building 1 Lansing, MI 48911 517-887-1440 A Consortium of Clinton, Eaton and Ingham Counties, and the Cities of Lansing and

 

  

 

5303 S. Cedar St. Building 1

Lansing, MI 48911 517-887-1440

A Consortium of Clinton, Eaton and Ingham Counties,

and the Cities of Lansing and East Lansing since

1974.

October 1, 2018 - September 30, 2019

2019 ANNUAL REPORT

Page 2: 2019 Annual Report · 2020. 7. 23. · 5303 S. Cedar St. Building 1 Lansing, MI 48911 517-887-1440 A Consortium of Clinton, Eaton and Ingham Counties, and the Cities of Lansing and

 

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16

18

TCOA PROGRAMS & SERVICES TOTALS

TCOA FINANCIALS

2019 EVENT SPONSORS & GRANT FUNDERS

3

4

6

8

DIRECTOR’S MESSAGE

AGENCY UPDATES & ACCOMPLISHMENTS

CLIENT STORY & TESTIMONIALS

BOARDS, COUNCILS & VOLUNTEER TOTALS

Table of Contents

20 2019 DONATIONS/GIFTS

22 2019 TCOA STAFF

2019 Advisory Council 

Page 3: 2019 Annual Report · 2020. 7. 23. · 5303 S. Cedar St. Building 1 Lansing, MI 48911 517-887-1440 A Consortium of Clinton, Eaton and Ingham Counties, and the Cities of Lansing and

 

Message from the Director Marion Owen The year 2019 was a milestone for the Tri-County Office on Aging (TCOA) as it was the 45th year supporting and serving our community. Whew! What began as a 3-4-person agency in one room in the Lansing City Hall has evolved into a multi-building agency with 107 staff persons and over 1,800 volunteers. Over the years, tens of thousands of older adults, adults with disabilities, and their caregivers have been connected to community supports and resources through TCOA. TCOA could not have accomplished all it has without the dedicated and talented staff, Board and Advisory Council, Friends For Independence fundraising council, effective advocacy, quality and meaningful programs, public accountability, overarching philosophy of person-centered practice and heart.

The year 2019 was also the year that the Tri-County Office on Aging achieved a 3-year accreditation status, the most prestigious accreditation status attainable, from the National Committee for Quality Assurance (NCQA) for Case Management of Long-Term Supports and Services (LTSS) for the Medicaid Waiver Program. NCQA standards are intended to guide organizations toward achieving the highest level of performance possible, increase adherence to care guidelines and create an environment of continuous quality improvement. Earning NCQA’s Accreditation of Case Management for LTSS demonstrates that TCOA is dedicated to coordinating the delivery of services in a person-centered and integrated manner to help individuals function optimally in their preferred setting. Achieving national accreditation through NCQA is a highly intensive process that spanned several fiscal years, included staff from multiple programs and involved TCOA assessing nearly every aspect of program operation, including how services are delivered, to ensure the highest level of quality and person-centeredness. As a result of the NCQA accreditation process, TCOA updated nearly all facets of programmatic functions and greatly increased staff training as well as broadening the scope of the trainings. Achieving accreditation from a national accrediting body ensures TCOA’s continued relevance in an ever-changing healthcare arena.

Partnerships continue with various organizations, including the MSU College of Medicine. One initiative is benefiting older adults by enhancing the awareness of Internal Medicine Residents to the non-medical home and community-based services available to assist their patients.

In December of 2018, TCOA received the respected YMCA of Metropolitan Lansing Kelly Dean Award for Healthy Living Community Impact.

Later in the fiscal year, the Ingham County Board of Commissioners started discussions on placing a Senior Millage on the ballot for 2020.

The Annual Report for 2020 will encompass much of the accomplishments and challenges of living through the COVID-19 crisis and hopefully life will return to normal, or close to normal, and a vaccine will hopefully eradicate the virus. I am so grateful that essential services continue making it possible for older adults to continue to remain safe and independent.

Be safe and thanks to the staff, volunteers, Advisory Council and Board members, and Friends For Independence fundraising council for all of your time and support.

Page 4: 2019 Annual Report · 2020. 7. 23. · 5303 S. Cedar St. Building 1 Lansing, MI 48911 517-887-1440 A Consortium of Clinton, Eaton and Ingham Counties, and the Cities of Lansing and

 

Accomplishments Noteworthy Accomplishments At-A-Glance Provided information and assistance, outreach & education (including elder abuse

topics) to 27,000+ seniors, caregivers and the general public Nearly 1,400 frail persons received care management and essential in-home services

supporting them to remain independent in the community and out of a nursing home Over 1,700 volunteers delivered Meal on Wheels, some delivering several times a

month. Just over 500,000 meals were served to persons who are unable to prepare nutritious meals, many connecting with the only person who checks on them regularly

Over 2,000 received elder abuse education information or materials

NCQA Update TCOA achieved a 3-year accreditation status from the National Committee for Quality Assurance (NCQA) for Case Management of Long-Term Supports and Services (LTSS) through the Project Choices/MI Choice Medicaid Waiver Program. Earning NCQA Accreditation demonstrates that TCOA is dedicated to coordinating the delivery of care in a person-centered manner to help individuals function optimally in their preferred setting.

Volunteer Spotlight Without volunteers, programs like Meals on Wheels, Congregate Dining Sites, Wellness and Caregiver Workshops, and the Medicare/Medicaid Assistance Program would simply not exist. TCOA launched the Volunteer Spotlight to recognize and honor one volunteer each month who makes an outstanding contribution of time and talent to a TCOA program. Volunteers will always be essential to older adult services, and sharing their stories helps others appreciate their role, and inspires the community to learn how they, too, can support older adults. Go to page 23 for the Volunteer Spotlights of 2019!

Older Americans Act Reauthorization The Older Americans Act (OAA) of 1965 was due for reauthorization. The Act covers home delivered meals and many other in-home services that TCOA provides or coordinates. Agencies that serve older adults advocated for increases to the OAA funding to keep up with population growth. On September 18, 2019, the House Education and Labor Committee approved the Dignity in Aging Act, which reauthorized the Older Americans Act for five years, through 2024. The bill had not yet gone before the full House as of the end of the TCOA fiscal year.

Quality Assurance TCOA’s MI Choice Waiver program saw a substantial increase in scores related to the Clinical Quality Assurance Review in FY 2019. The MI Choice Waiver program achieved an overall compliance percentage of 97.04% and an overall compliance rating of 3.82 out of 4, which indicates that TCOA substantially met quality assurances in FY 2019.

Page 5: 2019 Annual Report · 2020. 7. 23. · 5303 S. Cedar St. Building 1 Lansing, MI 48911 517-887-1440 A Consortium of Clinton, Eaton and Ingham Counties, and the Cities of Lansing and

 

& Agency Updates Statewide Needs Assessment All Michigan Area Agencies on Aging were asked to assist with a client phone survey through the Administration for Community Living, covering satisfaction for Older Americans Act funded services, specifically home delivered and congregate meals, transportation, home making, and care management services.

Kellie Dean Award The YMCA of Metropolitan Lansing honored TCOA with the Kellie Dean Healthy Living Community Impact Award in December, 2018 in recognition of the agency’s evidence-based health and wellness programs and TCOA’s commitment to improving and expanding access to healthy living opportunities through collaboration.  

Retiring the TCOA 5K - Run for the Ages After six years of hosting the TCOA 5K, a decision was made to retire the event and refocus fundraising efforts elsewhere. Over the years, the event was supported by generous network partners and local businesses, and an average of 160 community members ran the down-and-back course at Hawk Island County Park each year.

Caregiver Appreciation Project TCOA requested and received funding from UAW Local 4911 to help us recognize family caregivers during a special Caregiver Appreciation initiative during the month of May. TCOA received referrals from clients, community members, and others who wanted to recognize a caregiver in their lives. All who were referred received a special thank you card and magnet with self-care tips.

Medicare/Medicaid Assistance Program (MMAP) MMAP worked to recruit and train counselors and volunteers, successfully adding 8 new counselors to the team, and served almost 3,000 individuals. Efficiency improved by completing healthcare applications online through portals to minimize processing time and loss of paperwork. TCOA MMAP counselors worked with Disability Network Capital Area to market MMAP services to untapped areas, and connected with community partners to increase referrals to MMAP. The Regional Coordinator completed a training for Navigators in the Ingham Health Department and Ingham Health Plan, so they are better able to understand when a MMAP referral is appropriate and vice versa.

Caring for Patients with Chronic Conditions (CPCC) The MSU School of Medicine and Joan Ilardo, PhD., in collaboration with TCOA, worked with Medical Residents to teach new physicians about cost-effective integration of medical and non-medical community-based supports and services as they care for their older patients with chronic conditions.

Page 6: 2019 Annual Report · 2020. 7. 23. · 5303 S. Cedar St. Building 1 Lansing, MI 48911 517-887-1440 A Consortium of Clinton, Eaton and Ingham Counties, and the Cities of Lansing and

 

Sandra attends an Adult Day Center four days per week. She lives with her son and daughter-in-law, who work second shift. Sandra gets a ride to and from the day center so that when her son and daughter-in-law are at work, she has a place where she is not only cared for, but also where she thrives. Sandra is 74 years old and has had 27 surgeries over her lifetime. In spite of physical setbacks, Sandra says she must “keep moving.” She knows she has to remain active and the Adult Day Center gives her a welcoming space to remain socially and physically engaged.

Sandra has been attending this day center for 5.5 years; longer than any other person there. She has made many friends over the years and is the de facto “tour guide” for the newcomers. She shared that her favorite activity is bingo. They also do exercises, which help her in her pursuit to remain physically active. She shared that they have “group therapy-like” sessions in which members can talk about anything “good or bad” and expressed how these times have helped her have someone to talk to who will listen. She says, “It really helps my mind.” Sandra has had to cope with several difficult challenges in life, including

the death of one of her sons. The importance of being able to tell her story and hear the stories of others cannot be understated. The center has enriched her life, and she shared that her life would be “awful” without it. Sandra was a nurse in California for 24 years and her specialty was “making people laugh.” Here, Sandra continues to make people laugh, and leads a full life in the company of others.

Page 7: 2019 Annual Report · 2020. 7. 23. · 5303 S. Cedar St. Building 1 Lansing, MI 48911 517-887-1440 A Consortium of Clinton, Eaton and Ingham Counties, and the Cities of Lansing and

 

“Our grandma used to come [to a dining site] every Tuesday before she died. She loved it, and looked forward to it every

week. After she passed, we wanted to do something to honor her. We started coming on Tuesdays to serve and

wash dishes…both of our kids have learned so much from the grandmas and grandpas. We are grateful.”

Jen and Emma, Dining Site Volunteers

“Your meals are wonderful and financially it allows us to pay utility bills. Thank you.”

Meals on Wheels Client

“The [Chronic Pain PATH] workshop taught me the benefits of getting better sleep, eating healthy, and pacing myself.

The workshops also covered many other subjects like methods to manage my frustration and emotions…

I particularly liked that [the facilitators] taught us to create action plans…Through making these action plans, we

learned to set realistic goals for ourselves. Successfully accomplishing these goals, I found my spirits improved as I

learned I could take control of my life.”

Chronic Pain PATH Participant

“Since I began receiving my Meals on Wheels, my daughter says that my speech has improved and that I do not have

that far-away look to my eyes. I notice that I have more interest in my surroundings and am doing more activities.

I have even started walking again. They say you have to eat to lose weight. I am down ten pounds and feel good. Thanks

to everyone at Meals on Wheels.”

Meals on Wheels Client

Te

stimo

nia

ls

Page 8: 2019 Annual Report · 2020. 7. 23. · 5303 S. Cedar St. Building 1 Lansing, MI 48911 517-887-1440 A Consortium of Clinton, Eaton and Ingham Counties, and the Cities of Lansing and

 

2019 Administrative Board The TCOA Consortium Board is a cooperative intergovernmental body composed of elected officials (or their designees) including representation from the Mayors’ Offices, Lansing and

East Lansing City Councils, and the Clinton, Eaton and Ingham County Commissions.

2019 Friends For Independence Coordinating Council (FFI) The Friends For Independence Coordinating Council was formed to help raise local dollars to supplement public funding by planning and organizing annual fundraisers, such as a

dinner and auction, golf outing and direct mail appeals. The Council is a key part of increasing private sector awareness and support for TCOA.

Quality = Choice, Satisfaction and Independence (CSI) Q=CSI is a consumer based advisory group that defines quality as perceived by the

consumer for Project Choices and the Self-Determination Option in order to provide access and increase quality care.

Clinton County Representatives

Ken Mitchell– Vice Chair County Commissioner

Dwight Washington County Commissioner

Eaton County Representatives

Blake Mulder– Chair County Commissioner

Jeanne Pearl-Wright County Commissioner

Matt Bowen County Commissioner

Ingham County Representatives

Bryan Crenshaw County Commissioner Robin Naeyaert

County Commissioner

East Lansing Representative

Aaron Stephens City Councilmember

Lansing Representatives

Brian T. Jackson Lansing City Council

Chris Swope Lansing City Clerk

Joan Jackson Johnson (for Mayor Schor),

Director of Human Relations & Community Services

Kathie Dunbar Lansing City Council

LeighAnna Beach Capital Area Housing Partnership

Steven Dougan (Vice Chair) Farmers Financial Solutions

Stacey Humphrey South Brook Villa Apartments

Derrick McDuffey (Secretary) UAW Local 4911

Norma McGarry (Chair) CASE Credit Union

Larry Pingel Rathbun Insurance

Dwight Washington TCOA Administrative Board

Heather Zadigian Meals on Wheels Volunteer

Kyna Bailey Judith Fryer

Larry Klekotka

Tim Murchison Linda Thrall Diana Willet

Members listed include only those that gave permission to be included in this report.

Page 9: 2019 Annual Report · 2020. 7. 23. · 5303 S. Cedar St. Building 1 Lansing, MI 48911 517-887-1440 A Consortium of Clinton, Eaton and Ingham Counties, and the Cities of Lansing and

 

2019 Advisory Council The Tri-County Office on Aging Advisory Council acts in an advisory capacity to the

Consortium Board. At least one-half of the council consists of senior citizens, appointed by their respective units of government. Remaining members represent community agencies.

The Consortium Board approves agency appointments. This composition offers the perspectives of both seniors and service providers on aging issues.

Clinton County Eileen Heideman

Madelyn “Archi” Tomczyk

Eaton County Joseph E. Gutiérrez

Gina Przybyl Joel Zachrich

Ingham County Susann Baker

Jane Wallin

City of Lansing Mary Estes

Penny Gardner Anita Turner

City of East Lansing

Felix “Bud” Fliss

CATA JJ Jackson

Community Mental Health

Older Adult Services Dawn Sargent

Disability Network Capital Area

Carla Lasater

Ingham/Eaton County, DHHS Kelly Neve

JWR

Chad Johnson

Legal Services of South Central Michigan Liza Rios

McLaren Orthopedic Hospital

GEMS Unit Laurie Beals

MSU, College of Nursing Linda Keilman

Michigan Veterans Affairs Agency

Region 7 Adam Obanjoko

RSVP Senior Companion

Program Carol Barrett

Social Security Administration

Robyn Ford

Tri-County Nutrition Council

Phyllis Monroe

Wind Beneath Your Wings Meghan Pineda

2019 Volunteers Thank you to all of the local businesses and agencies that support TCOA. Dart Bank, Home

Care Alternatives and Jackson National Life Insurance Company went above and beyond by providing staff time AND significant financial contributions. Assistance from these groups and others have helped raise funds to assist with the continuously growing demand for

programs and services. TCOA could not be successful without the hard work and support of community volunteers. The 2019 volunteer numbers total over 32 full-time employees!

Program Volunteers Hours

Nutrition Program 1,726 64,942

MMAP 11 1,038

FFI, Event & Office Volunteers 84 498

Total 1,882 67,620

Advisory Council 23 336

Evidence Based Programs 38 806

Page 10: 2019 Annual Report · 2020. 7. 23. · 5303 S. Cedar St. Building 1 Lansing, MI 48911 517-887-1440 A Consortium of Clinton, Eaton and Ingham Counties, and the Cities of Lansing and

 

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Medicare/Medicaid Assistance Program (MMAP)

Program Clients/Units of Services

Information & Assistance (I&A) 3,799 clients

Outreach 22,855 people

Housing Services 413 clients

Crisis Services for the Elderly 620 calls (332 clients funded)

Kinship Care Respite 7 caregivers (900 hours)

Options Counseling 138 clients

Creating Confident Caregivers® (CCC) 69 attendees (7 series)

Powerful Tools for Caregivers (PTC) 33 enrollees (3 workshops)

Matter of Balance (MOB) 119 enrollees (9 workshops)

Diabetes Personal Action Toward Health (DPATH) 109 enrollees (9 workshops)

Chronic Pain Personal Action Toward Health (CPPATH)

87 enrollees (9 workshops)

Medical Nutrition Therapy 3 new referrals (3 visits)

TCOA Programs & Services

Service Area Clients

Clinton County 384

Eaton County 119

Ingham County 2,441

Total Served 2,947

Page 11: 2019 Annual Report · 2020. 7. 23. · 5303 S. Cedar St. Building 1 Lansing, MI 48911 517-887-1440 A Consortium of Clinton, Eaton and Ingham Counties, and the Cities of Lansing and

 

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TCOA Evidence-Based Program (EBP)* Enrollees by County of Residence

49% 28% 

15% 8% 

*EBP include CCC, PTC, MOB, DPATH, and CPPATH.

EBP CLINTON  EBP EATON  EBP INGHAM 

EBP UNKNOWN/OTHER 

Medicare Medicaid Assistance Program (MMAP)*

Enrollees by County of Residence

MMAP CLINTON  MMAP EATON  MMAP INGHAM 

MMAP UNKNOWN/OTHER 

13% 4% 

83% 

0.1% 

Crisis Services for the Elderly (CSE) Calls by County

CSE CLINTON  CSE EATON  CSE INGHAM 

CSE UNKNOWN/OTHER 

3% 

14% 

75% 

8% 

TCOA Information & Assistance (I&A) and Options Counseling (OC)

Clients by County

I&A/OC CLINTON  I&A/OC EATON  I&A/OC INGHAM 

I&A/OC UNKNOWN/OTHER 

58% 29% 

10% 

3% 

Page 12: 2019 Annual Report · 2020. 7. 23. · 5303 S. Cedar St. Building 1 Lansing, MI 48911 517-887-1440 A Consortium of Clinton, Eaton and Ingham Counties, and the Cities of Lansing and

 

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Project Choices/MI Choice

Project Choices Clients by County

Clinton County

Eaton County

Ingham County

122 230 900

Unknown or Other County

40

Program Clients Units of Service

Medicaid Home & Community Based Waiver Services Total

1,135 3,426,805

Care Management & Case Coordination Services Total

195 205,576

Project Choices Total (Unduplicated) 1,292 3,632,381

Program Units of Service (unit=15 minutes)

Homemaker Services 110,049

Personal Care Services 51,556

Respite Care Services 43,934

Other 37

Expenditures

$385,136

$200,034

$164,753

$719

Total 205,576 $750,642

Care Management & Case Coordination

Tom was a client on TCOA’s Project Choices/Mi Choice Waiver program. For Tom, his person-centered care plan meant he received in-home services such as meals, physical

therapy, and a personal care aide to assist with everyday tasks that many of us take for granted. After several months in the program, Tom made tremendous gains in his

functionality and no longer required high level daily Medicaid-funded services. He does still require some assistance to remain independent, and was able to transition to TCOA’s

Care Management program continuing to empower him to live on his own.

Page 13: 2019 Annual Report · 2020. 7. 23. · 5303 S. Cedar St. Building 1 Lansing, MI 48911 517-887-1440 A Consortium of Clinton, Eaton and Ingham Counties, and the Cities of Lansing and

 

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Program Units of Service Expenditures

Adult Day Care 76,261 $275,129

Chore Services 1,051 $37,688

Community Living Supports 2,938,620 $15,051,177

Counseling 1,772 $54,698

Durable Medical Equipment & Supplies 41,110 $198,703

Home Care Training 168 $3,268

Home Delivered Meals 69,205 $378,392

Home Modification 17 $10,274

Nursing Services 202,180 $1,785,440

Non-Emergency Transportation 39,833 $244,220

Respite Care Services 55,550 $235,791

Other 1,054 $112,302

Total 3,426,821 $18,387,081

Medicaid Waiver

PC CLINTON  PC EATON  PC INGHAM  PC UNKNOWN/OTHER 

*PC includes Waiver, Case Coordina on, and Care Management.

Project Choices (PC)* Enrollees by County of Residence

9% 

18% 

70% 

3% 

Page 14: 2019 Annual Report · 2020. 7. 23. · 5303 S. Cedar St. Building 1 Lansing, MI 48911 517-887-1440 A Consortium of Clinton, Eaton and Ingham Counties, and the Cities of Lansing and

 

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Community Based Programs Program Clients Units of Service

Information & Assistance (I&A) 2,897 4,357 Hours

Nutrition Transportation 25 873 One-Way Trips

Medical Transportation 45 1,477 One-Way Trips

Legal Services 703 2,618 Hours

Long-Term Care Ombudsman 417 1,458 Hours

Elder Abuse Education 2,072 192 Hours

Evidence Based Disease Prevention - Fitness 428 884 Class Sessions

Evidence Based Disease Prevention 20 220 Hours

Volunteer Respite 10 1,813 Hours

Adult Day Services 18 9,611 Hours

22% 

24% 

51% 

2% 

CLINTON  EATON  INGHAM  UNKNOWN/OTHER 

Community Based Programs

Some services are provided directly by Tri-County Office on Aging (TCOA). Others are provided by subcontractors, some of which supplement services provided directly by TCOA. In Fiscal Year 2019, there were 11 contractors and 14 separate contracts for services, meaning some contractors performed multiple services.

Page 15: 2019 Annual Report · 2020. 7. 23. · 5303 S. Cedar St. Building 1 Lansing, MI 48911 517-887-1440 A Consortium of Clinton, Eaton and Ingham Counties, and the Cities of Lansing and

 

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Program Clients Meals Served

Meals on Wheels 2,100 453,293

Dining Sites 951 66,768

Senior Dine Card 10 35

Meal Programs Total 3,061 520,096

Senior Project Fresh 200 200 coupon books

Nutrition Program

Clinton County Eaton County Ingham County

Clients Meals Clients Meals Clients Meals

377 47,095 535 72,344 2,139 400,622

Nutrition by County (MOWs and Dining Sites)

The Central Kitchen is where 1,800-2,100 meals are prepared every weekday for Clinton, Eaton, and Ingham county clients. Kitchen staff start as early as 3:00 AM to make sure that all food for the day is ready to be delivered to dining sites and drop sites where volunteer drivers pick up the meals to be delivered on the lunch hour.

Nutrition Clients by County

70% 

18% 

12% 

77% 

14% 9% 

Meals Served by County

CLINTON  EATON  INGHAM 

Page 16: 2019 Annual Report · 2020. 7. 23. · 5303 S. Cedar St. Building 1 Lansing, MI 48911 517-887-1440 A Consortium of Clinton, Eaton and Ingham Counties, and the Cities of Lansing and

 

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TCOA Financials

Revenues Total $29,408,258

Expenditures

Total $27,996,538

1,497,173 • Interest & Other Income • 5.1%

$324,271• Friends for Independence • 1.1%

$390,667 • Local Governments • 1.3%

$536,888 • Client Contributions & Program Income • 1.8%

$1,870,504 • Federal • 6.4%

$24,788,755 • State • 84.3%

$72,471 • Evidence Based Programs • 0.3%

$225,200• Friends for Independence - In Home Services • 0.8%

$769,189 • TCOA Direct Purchase of Services (DPOS) • 2.7%

$353,649 • Annual Grants • 1.3%

$488,913• Access Services & Program Development • 1.7%

$810,825• Administration • 2.9%

$67,543 • Crisis Services for the Elderly • 0.2%

$3,150,839• Nutrition • 11.3%

$22,057,909• Project Choices (Waiver, Case Coord. & Care Mgt) • 78.8%

Page 17: 2019 Annual Report · 2020. 7. 23. · 5303 S. Cedar St. Building 1 Lansing, MI 48911 517-887-1440 A Consortium of Clinton, Eaton and Ingham Counties, and the Cities of Lansing and

 

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Revenue

Agency Fundraising Expenses

Program Expenditures

2019 Fundraising Report

Funds spent in FY 2019, raised in FY 2018.

Direct Mail Campaigns $88,582 Dinner & Auction $75,551 Meals on Wheels Designations $40,502 Golf Outing $52,688 General Donations $31,720 Raffle $9,272 Run for the Ages 5K $12,364 Lansing State Journal Campaign $5,920

Memorial Contributions $770 Interest $2,929 Total $324,272

United Way $3,974

Event & Direct Mail Expenses $40,260

Staff Support $15,310

Fundraising Expenses (i.e. postage, supplies, printing, etc.) $16,019

Total Expenses $71,589

Meals on Wheels Specific (donation specifically instructed to be applied to MOW)

$41,044

Meals on Wheels General (general donation allocated to MOW)

$151,156

Meals for Under Age 60 $3,000 Crisis Services for the Elderly $20,000 Information and Assistance $10,000 Total $225,200

Pictures from over the years of the recently

retired TCOA 5K fundraiser, Run For the Ages.

Page 18: 2019 Annual Report · 2020. 7. 23. · 5303 S. Cedar St. Building 1 Lansing, MI 48911 517-887-1440 A Consortium of Clinton, Eaton and Ingham Counties, and the Cities of Lansing and

 

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Dinner & Auction Sponsors (November 2018)

Run for the Ages—TCOA 5K Sponsors (May 2019)

Event Sponsor $7,500 Jackson National Life Insurance Company (Jackson)

Auction Sponsor $2,000 Dart Bank

Entertainment Sponsor $2,000 Sparrow Specialty Hospital

Raffle Sponsor $2,000 Delta Retirement Center

Menu Sponsors $1,500 Dean Transportation Home Care Alternatives McLaren Greater Lansing

Table Sponsors $900 Aria Nursing and Rehab By Dawn’s Early Light CATA Chalgian & Tripp Law City of East Lansing Cypress Home Care JWR Health Services

Lansing Board of Water & Light Sparrow Health System Thatch Computer Consulting Vista Springs Living

Co-Table Sponsors $450 CASE Credit Union Central Pharmacy City of Lansing City Council Dimondale Nursing Care Center Forster Woods Adult Day Center Guardian Medical Monitoring Holt Senior Care Ingham County Medical Care Facility Jeffrey and Sally Harrold Lansing Regional Chamber of Commerce MSU Federal Credit Union National Home Care LLC Regency at Lansing West Senior CommUnity Care of MI (PACE)

Seniors Helping Seniors Shinberg Insurance Agency, Inc. The Willows of Okemos and East Lansing

Benefactors KAK Network, Inc. Eyde Company 44North Eaton Rapids Medical Center MSU Clerical Technical Union Caswell Law PLLC Guy Hurley Insurance & Surety Services Mary Ellyn Jarvis

In-Kind Sponsors Carelinc Medical Equipment of Haslett Eagle Eye Banquet Center Jackson Meijer of Dewitt #209 Thatch Computer Consulting Two Men & A Truck

Water Table Sponsor $1,500 Kalkidan AFC Corporation

Finish Line Sponsors $1,000 Aria Nursing & Rehab

Mayotte Group Architects

Platinum Sponsors $500 Home Care Alternatives

Ingham County Medical Care Facility

Liberty Tax of Lansing

Thatch Computer Consulting

Gold Sponsors $300 Dimondale Nursing Care Center

EagleMonk Pub & Brewery

His Hand Home Health

Holt Senior Care & Rehab

Rehmann

Shinberg Insurance Agency, Inc.

Wellsbrooke

Silver Sponsors $200 44North

Apothecary Shop

Caswell Law PLLC

Giving Tree Farm

Law Firm of Bradley Vauter & Associates

McLaren Greater Lansing

Sensations Memory Care

Sparrow Community Care

TCOA Friends for Independence

In-Kind Sponsors Biggby Coffee on Jolly Road Fahrenheit Massage Meijer of South Lansing (#324) MI Sound & Design

Page 19: 2019 Annual Report · 2020. 7. 23. · 5303 S. Cedar St. Building 1 Lansing, MI 48911 517-887-1440 A Consortium of Clinton, Eaton and Ingham Counties, and the Cities of Lansing and

 

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Organization Purpose Amount

Aging and Adult Services Agency Elder Abuse Prevention (PREVNT) $50,000

Lansing Rotary Foundation Braising Pan/Tilting Skillet $10,000

MI State Medical Society Chronic Pain PATH Workshops $9,580

Granger Foundation Nutrition Program Equipment $8,171

Ingham County Community Agency Grant Crisis Services for the Elderly $4,500

REO Olds Foundation Braising Pan/Tilting Skillet $3,000

Auto-Owners Insurance Kitchen Equipment $1,000

MSU Federal Credit Union Kitchen Equipment $1,000

MI Community Service Commission MLK Day Volunteerism $250

UAW Local 4911 Caregiver Appreciation Project $500

MI Disability Rights Coalition  Living Well With a Disability  $5,000 

Aging and Adult Services Agency  Developing Dementia Dexterity  $57,340 

Aging and Adult Services Agency  Diversity in Dementia Care $7,176

Michigan State University (MSU) Caring for Patients with Chronic Conditions $21,000

Grant Funders

Golf Outing Sponsors (June 2019) Presenting Sponsor $10,000 Jackson

Gold Sponsor $5,000 Michigan Financial Group

Awards Dinner Sponsor $2,500 McLaren Greater Lansing Medilodge

Hospitality Cart Sponsor $1,500 Farm Bureau Insurance

Lunch Sponsors $1,500 Dart Bank Neogen Physicians Health Plan

Silver Plus Sponsor $1,250 Klug Law

Silver Sponsors $1,000 Chalgian & Tripp Law Cypress Home Care

DBI Business Interiors First Housing Corporation Guardian Medical Monitoring Oliver Packaging & Equipment

Snack Sponsor $800 Mareck Family & Geriatric Services

Skins/Mulligans Sponsor $800 Home Care Alternatives

Bronze Sponsor $750 Lansing Board of Water & Light

Sparrow Clinton Hospital

Hole Plus Sponsor $500 Dean Transportation

Prize Sponsor $500 Hubbell, Roth & Clark, Inc.

Hole Sponsors $300 44North Aria Nursing & Rehab Auto-Owners Insurance GT Independence Hedlund Plumbing Ingham County Medical Care Facility Jane Wallin, TCOA Advisory Council Member Liberty Tax of Lansing

Benefactors Abbott’s Meat, Inc. TCOA Friends for Independence

In-Kind Sponsors Breadsmith of Okemos Two Men & A Truck

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$21,725 Jackson National Life Insurance Company

(Jackson)

$15,000

Joan E. Wood

$10,000 Ingham County Home Association

$5,000-9,999

Capital Region Community Foundation Thaddeus J. & Maureen A. Buda

Mary Ellen Sheets

$2,000-4,999 Ronald & Mary Simon

$1,000-1,999

Sandra Bessette Randy Kinder

Anita Davis Tim and Deborah Zielinski

Bud Fliss Ruth L. Sablich Donald J. Carne

CATA Maribeth Fletcher

David A. Hadsall Mary Ann Johnson

Kevin A. Kelly Action Fund Ann E. Meyer

Jeffrey B. Simbob Kenneth Stewart

James & Rose Zacks

$500-999 Peter & Alice Anastor

Paul E. Roney Michigan Department of Corrections

Millville United Methodist Church Marc & Melissa Arthur Anders G. Johanson

Fred & Charlotte Poston Lynne A. & Kenneth Harned

Terrie & Henry Barry Jean Schaibly-Smith Astera Credit Union

Sam M. & Mary E. Austin Ayco Charitable Foundation

Jim & Rosemary Buscetta Jeffrey & Sally Harrold

Knights of Columbus Council 7311 Tom & Mary Jane Kuschinski

Gwendoline Maisch John & Betty L. Schoepke

Bill & Jean Southwick UAW Local 602 Retirees

John Wales Gil & Marilyn Wanger

$400-499

Christina D. DiFonzo Satish & Usha Gupta

Women of Peoples Church Bruce Chaffin

Kristin L. Gaumer Grand Ledge Lions Club

Deanna D. Hanieski Frederick R. Parks

Michael & Diane Pozniak ProAssurance Companies

Katherine A. Rector

Donations/Gifts

Tax-deductible gifts to TCOA help connect Clinton, Eaton, and Ingham county older adults and persons with disabilities to programs and services that help them remain in their homes and communities, aging with independence and dignity.

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$300-399 Church World Service

Ingham County 30th Judicial Circuit Court Skip & Linda Beehler Nancy L. Abramson

Derek Andersen Mary Jo Carroccio

Sally & Kevin Fizzell Donald & Margaret Hall

Ray & Pat Hammerschmidt Dennis & Sharon Korkoske

Janice Murphy Barbara J. Olson

Patricia Poli Dorothy Shillinglaw

John S. & Carol J. Voss

$200-299 Dart Bank

Craig Wieland Jill K. Baker

Lawrence J. Dalimonte Douglas & Judith Drake Steven J. & Laura Elias

Mark & Amy Gugel Philip McKinley Brenda Ramsby

Kitty & Edward Rothwell Jeff & Karen G. Routson

Ellen & Mark Sullivan Lynn R. & Margo M. Swan Tim & Denise C. Swartz

Steven R. Ware Catherine Wilhm

A&W Mason Virginia A. Everett Mary Anne Adams

Pauline Adams James & Juanita Atkinson

Bellevue Lions Club Peter & Kathryn Benington Robert & Patricia Blakeman

Lois A. Bracey Michael J. Brown Carol Brownell

Donald & Pamela Ann Brukner Charlotte Lions Club

$200-299, continued Norma Chruscielski

Mary Clausen Lorrene Cody

David M. & Loraine Craun Nola Deal

Delta Mills United Methodist Church Jerry & Carole Dodgson

Elsie Lions Club Lisa Evani

Hugh & Inguna Fauser Ronald K. Granger

Jean M. Green Gunnisonville United Methodist Church

Keith & Jean Harrison Ann Heisey

Richard Hinshon Michael Holben

Ellen A. Ives Anil K. & Nandita K. Jain

David K. & Gretchen Jewison Vernon Johnson Richard Johnson

John W. Jones, MD Debra Kesson

James & Rosanne Klunzinger Knights of Columbus Council #3281

Lansing Mercy Ambulance L. Roger & Leora J. Laylin LeRoy’s Classic Bar & Grill

Theresa Lynch Ralph & Gloria Mason

William & Nancy McKenna Donelda Miller Kathy Phelps Mark Reckase

Lisa Rober Dorathy Scwartz

Shirley Sliker Donald L. Smith

Anna Frances Strong Deborah K. Strzelec James Thompson Levi & Jeri Trotter

Jane L. Turner Wacousta Lions Club

Robert J. & Susan M. Wilkis Bob & Carol Wyskowski

Donations/Gifts, continued

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Ag

en

cy S

taff

Falah Ahmed

Huda Ahmed

Salah Ahmed

Sara Aikman

Elizabeth Allen

Stacey Ames

Kaeshona Austern

Lisa Bain

Roberta Baker

Carol Barry

Susan Beard

Marcelle Bell

James Brandell

Katherine Branson

Mirenda Brown

Molly Brunette

Billie Bryant

Carl Buonodono

Martein Carter

Alesha Cavanaugh

Dennis Chabal

Cindy Chapin

Judith Christie

Gina Cleven

Sharon Constan

Casey Cooper

Rebecca Cordes

Rob Corkwell

Heather Craig

Jennifer Cunningham

Heidi Dadow

Alicia Davis

Linda Davis

Rebecca Decess

Christopher Douglass

Patti Eastman-Talik

Ashley Ellsworth

Tammie Estill

Michael Evans

Chris Florian

Tami Fradette

Anna Franklin

Jennifer Fritz

Heidi Glew

Larissa Gonzales

Stephanie Goodrich

Elizabeth Hartel

Carrie Hartenburg

Betty Hayward

Jolene Hazen

Carneice Henry-Washington

Linda Hernandez

Christine Histed

Elizabeth Humphrey

Cindy Hurth

Janel Ingram

Naji Issa

Jill Jackson-Moulton

Antoine Johnson

Margaret Johnson

Kristin Judge

Erin Karkau

Jacqueline Kemp

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Frances Kos

Shelagh Kosinski

Kirsten Laing

Melisa Lamb

Sherri Lamoureux

Tammy Lemmer

Kathryn Long

Mary Mahoney

Barbara Mannino

Viola Mans

Cheryl March

Ashley Martinez

Marieu Mawen

Cynthia McCormick

Delane McKinney

Marcy Mentink

Annette Merrill

Minnie Merriwether

Clarice Messner

Amanda Mills

Patricia Munshaw

Addie Mutch

Monico Oliveras

Marion Owen

Michael Palmer

Ruth Pell

Lisa Phipps

Andria Platte

Andrea Radel

Virginia Ramirez

Adrian Ray

Jackie Reedy

Clarence Reeves

Asenath Regan

Devona Ritter

Julie Robb

Shelly Rogers

Rhonda Sayles

Shelby Schaefer

Joan Schaub

Erin Scott

Kristina Sellek

Sandra Simmons

Thomas Smith

Tasha Stetler

Patricia Stewart

Celene Swagler

Lindsay Tarrant

Sheila Walker

Victoria Watson

Robin Webb

Judith Wernert

Elizabeth Wetherell

Rachel Whetstone

Cheyenne Willaman

Julianne Wood

Susan Worthy

Nicole Wright

Fatna Yaya

Antigoni Tzumakas

Beverly Turner

Michele Torosian

Sheba Thomas

Karen Terpening

VOLUNTEER SPOTLIGHTS OF 2019

October 2018 Art Lopes

November 2018 Eaton County Meals on Wheels Route Coordinators

December 2018 Kenneth Reeves January 2019 Linda Hansen

February 2019 Mary Tressel March 2019 Lansing Board of Water and Light

April 2019 Janice Esch May 2019 Ken Spurbeck

June 2019 Jean Gannon July 2019 Two Men and a Truck

August 2019 Catherine Caswell September 2019 Leslie Kelly

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517-887-1440 1-800-405-9141 www.tcoa.org