2014 new directions in student development

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2014 New Directions in Student Development. Lean Initiatives’ Impact on Student Services. Presenters Tanisha Latimer Davis – Dean of Enrollment Management David Rosenbaum – Associate Dean of Students Cindy Klauck – Dean of Counseling & Career Planning Tamatha Sells – Registrar - PowerPoint PPT Presentation

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Page 1: 2014 New Directions in Student Development
Page 2: 2014 New Directions in Student Development

2014 New Directions in Student Development

Lean Initiatives’ Impacton Student Services

PresentersTanisha Latimer Davis – Dean of Enrollment ManagementDavid Rosenbaum – Associate Dean of StudentsCindy Klauck – Dean of Counseling & Career PlanningTamatha Sells – RegistrarAndy Omundson – Dean of Students

Page 3: 2014 New Directions in Student Development

Piedmont Technical College Mission:

“Piedmont Technical College transforms lives and strengthens communities by providing opportunities for intellectual and economic

growth.”

Strategic Objective C.2.3Implement Lean Principles!

Page 4: 2014 New Directions in Student Development

LEAN =Business processes which require

less human effort, capital investment, space, materials and time in all aspects of operation

Page 5: 2014 New Directions in Student Development

VALUE STREAM =

Specific activities required from start to finish

Page 6: 2014 New Directions in Student Development

• Confusion• Motion/Travel• Waiting• Processing

7 Mudas (“Waste”)• Inventory• Defects• Overproduction

Page 7: 2014 New Directions in Student Development

A3 PROCESS =

A methodology for getting to the root cause of the problem

Page 8: 2014 New Directions in Student Development

• Over 300 PTC faculty & staff have been trained in LEAN principles, VSM & A3 problem solving

• 37 of 42 (88%) of Student Development staff trained in LEAN principles (5 are currently in Spring 2014 class)

Page 9: 2014 New Directions in Student Development

“Initiate and incorporate LEAN principles and practices in

daily work in pursuit of continuous improvement.”

Position Description Statement

Page 10: 2014 New Directions in Student Development

Recent A3 projects related toStudent Services

Admission ApplicationTurn-Around Time Jobs At A Glance Student Activities

Approval

Class Cancellation Notifications Transcript Evaluations Advisement

Financial Aid Processing Scholarship Process Student Schedule

Financial Aid Communications Veteran Benefits Instant Admissions

Financial Aid Award Posting Contacting SS Offices New Student Orientation

Addressing Undecided Students Locating SS Offices & Classrooms Caps & Gowns

Financial Aid Office Wait Time Admissions Deadline Dates Graduation Application

Placement Test Availability Tutoring Early Alert System

Direct Deposit Set-Up Transfer Course Equivalents

Page 11: 2014 New Directions in Student Development

Tanisha: Instant Admissions (A3)David: New Student Orientation (A3)Cindy: Early AlertTamatha: Graduation Application Process (VSM)

Caps & Gowns (A3)

Today’s Topics

Page 12: 2014 New Directions in Student Development

QUESTIONS?

Page 13: 2014 New Directions in Student Development

Thank you for attending!

Remember to…

Think LEAN!

Page 14: 2014 New Directions in Student Development

Contact InformationPiedmont Technical College

P.O. Box 1467Greenwood, SC 29649

Tanisha Latimer DavisDean of Enrollment Management

Phone: (864) 941-8357Fax: (864) [email protected]

Cindy Klauck, LPCDean of Career Planning & Counseling

Phone: (864) 941-8685Fax: (864) 941-8755

[email protected]

Carol PaguntalanDirector of Academic Advisement

Phone: (864) [email protected]

David RosenbaumAssociate Dean of Students

Phone: (864) 941-8377Fax: (864) 941-8709

[email protected]

Tamatha L. Sells, M.A.Registrar

Phone: (864) 941-8363Fax: (864) 941-8566

[email protected]

Andy OmundsonDean of Students

Phone: (864) 941-8376Fax: (864) 941-8709

[email protected]