2012 Business Plan

CORPORATE SERVICES

2011 Successes – Legislative Services

From the 2011 Business Plan Actions:• Reviewed 300+ old bylaws (Risk Management)• Policy Review• New Archive Storage Area• 2011 Municipal Election• Made progress on Team Charter In addition to the 2011 Business Plan:• With Council reviewed Procedure Bylaw and updated meeting procedures• Responded to twelve Freedom of Information requests• Implemented “Consent Agenda” for efficiency• Developed template documents - efficiency and standardization• In-House document management training for employees

2011 Successes – IT and Business Analysis SupportFrom the 2011 Business Plan Actions:• Replaced internal wireless with managed, enterprise class wireless at three sites• Completed lifecycle replacement of laptops• Digital CCTV installed in CPM Parkade

supported by PMFRC digital CCTV implementation • CartêGraph Asset Management Improvements:

Reporting and Sign Asset implementation• Continued with Server Virtualization to reduce energy

and enhance disaster recovery capabilities • Migration of Server operating systems and data base servers to current versions• Initial research into Paperless Agenda to support in support of 2012 initiative to

implement• Smartphone & Cell phone lifecycle replacement and contract renewal• IT Staff Training completed – Virtual Server management, SAN Management,

Microsoft Exchange 2010 and SQL Server 2008

2011 Successes – IT and Business Analysis Support

In addition to the 2011 Business Plan:• Hired new Help Desk Team Member• Restructured Help Desk for Effectiveness• IT Infrastructure Disaster Recovery Implementation• Developed and implemented “Paid on Call” business application for Fire

Services• Corporate Antivirus review and replacement• MOT/Translink Green Wave co-op project

2011 Successes - SustainabilityFrom the 2011 Business Plan Actions: • Promoted Sustainability principals/policies• Adoption of Community

Energy and Greenhouse Gas Emissions Plan• Promoted Community Carbon Reduction Strategy• Engaged Primary Schools – play on waste reduction• Participate in Regional Initiatives – attended meetings of

the Regional Clean Air Communications Team• Researched carbon offset purchases to meet provincial

requirements – new options now available, more research to be completed in 2012

2011 Successes - Sustainability In addition to the 2011 Business Plan: It’s Everyone!• ‘Banner to Bag’ • Going Green Business Awards• Climate Smart Incentive program for businesses• Implemented actions of Corporate Energy and Greenhouse Gas Emissions Plan• Bonson Community Centre – the City’s first LEED Gold building• Achieved water conservation and reduced heating costs at Harris Road Pool• Received BC Hydro grants for Arena energy studies and upgrades ($57,000 )• Additional composters/rain barrels were subsidized for residents • Water Meter Brochure - saving water and sustainability • Works yard recycles scrap metal, wood pallets, used tires and oil• Burning permit regulations have reduced number of burning incidents, improving

air quality.• Won the Vancouver Area Cycling Coalition’s “Bike to Work Week Municipal

Challenge” Energy star rated laptops and appliances• Diverted over 500 litres of organic food waste

Significant Issues & Trends – Legislative Services

• New Council: Orientation and adjustments• Bylaws and Policies – up to date & appropriate• Freedom of Information Requests• Website• Legislation – changes and updates (incl. MAG,

New West Partnership Agreement)

Significant Issues & Trends – IT and Business Analysis Support• Constantly evolving technology• Maintaining our “Fast Follower”

approach (but not too fast) • Maintaining staff knowledge • Business continuity - risk and mitigation• Business process optimization across all

departments

Significant Issues & Trends –Sustainability• Carbon Neutrality – what will be the Provincial

requirements?• Constituent expectations• Community Energy and GHG Reduction Plan

Implementation• Resources

2012 Actions – Legislative Services

• Council Orientation Sessions• Bylaw Review• Policy Review• New Archive Space• New Records Management Standards• Team Charter

2012 Actions – IT and Business Analysis Support• Infrastructure documentation in support of virtualization

and disaster recovery and backup technologies• Security Risk Assessment and Vulnerability Audit • IT Strategic Planning – 5 year horizon• Implement next phase of CartêGraph Asset Management

(work management review, water, storm and sanitary)• Business Process Improvement and Application Strategy• Implementation of Point to Multipoint wireless

2012 Actions - Sustainability

• Promote Sustainability principles/policy throughout organization & Community– Waste diversion– Composters, Rainbarrels– Anti idling– Contractor engagement– 2nd Going Green Business Awards– BC Hydro Workplace Conservation Awareness

Program (subject to funding)• Research carbon offset options

Proposed Operating BudgetFinancial Summary - Corporate Services

2011 Projected

Actual2011

Budget 2012

Budget 2013

Budget 2014

Budget 2015

Budget 2016

Budget

Operating:Revenue

Grants (Sustainability) (19,415)$ -$ -$ -$ -$ -$ Revenue (250) - - - - - -

Total Revenue (19,665) - - - - - -

$ Change -$ -$ -$ -$ -$

% Change - - - - -

ExpendituresLegislative Services 351,000 351,548 358,290 365,456 372,768 380,221 387,438Information Services 441,000 452,803 494,468 506,471 507,349 496,366 527,521Sustainability 32,000 49,986 35,686 66,400 67,128 67,871 63,121

Total Expenditures 824,000 854,337 888,444 938,327 947,245 944,458 978,080

$ Change 34,107$ 49,883$ 8,918$ (2,787)$ 33,622$

% Change 4.0% 5.6% 1.0% -0.3% 3.6%

Net Operating Expenditures 804,335$ 854,337$ 888,444$ 938,327$ 947,245$ 944,458$ 978,080$

$ Change 34,107$ 49,883$ 8,918$ (2,787)$ 33,622$

% Change 4.0% 5.6% 1.0% -0.3% 3.6%

Key Budget Changes for 2012:

ExpendituresInflationary Adjustments 3,707$ Financial & Software Maintenance 23,960 Software application upgradesRecords Management 6,540 Application system upgradeIT Strategic Plan 15,000 Sustainability Consulting (15,100)

Change in Net Operating Expenditures 34,107$

Decision Package – Paperless Agenda

Financial Implications• Capital estimate = $15,000• Funded through Future Capital Reserve Fund• Ongoing costs = $2100 annually for data plans (offset

by $600 in paper/copy costs annually)• Funded through operating funds Benefits• Save 7,500 pages per year• Technology solutionAlternatives• Continue printing hard copies of agendas for Council.

Discussion