2006 administrative services program reviews program review schedule business office 2004 –...

2006 Administrative Services

Program Reviews

Program Review Schedule

• Business Office 2004 – completed

• Computing Services 2005 – completed

• O and M 2006 - completed

• Personnel Office 2007

• and the cycle continues-----

Qualitative Data

Satisfaction Surveys

Maui CC - Administrative Services - Assessment Survey for the Calendar Year 2005

Completely Agree Agree Disagree

Strongly Disagree No Opinion Improved

Stayed The Same Declined

2005 Average

2004 Average

5 4 3 2 0 2 1 0

Director's Office

1 Office provides high-quality service 20 35 8 8 13 3.94 4.03

2 Office provides services in a timely fashion 15 39 10 9 12 3.82 3.96

3 Staff is courteous and helpful 29 38 8 2 9 4.22 4.26

4 Budget information is readily accessible 15 25 11 10 23 3.74 3.89

5 Campus budgeting system is integrates effective planning & assessments 7 25 13 16 21 3.38 3.71

6 Have services from the Director of Administrative Servics

Office improved or declined over the past year? 36 0 9 1.60 1.25

Total 86 162 50 45 78 3.84 3.99





2005 Average

2004 Average

5 4 3 2 0 2 1 0

Business Office

1 Procurement policies and procedures are readily accessible. 12 34 7 13 20 3.68 3.70

2 Business Office provides high-quality service. 14 36 7 15 12 3.68 3.68

3 Business Office provides services in a timely fashion. 13 30 17 15 11 3.55 3.36

4 Staff is courteous and helpful. 27 34 6 10 8 4.01 4.01

5 Training provided by Business Office has been

adequate. 14 29 7 11 24 3.75 3.39

6 Fiscal financial reports are adequate. 7 30 6 11 29 3.61 3.78

7 Cashiering hours of operation is adequate. 13 40 2 2 29 4.12 4.11

8 Have services from the Business Office improved or declined over the past year? 38 0 8 1.65 1.03

TOTAL 100 233 52 77 133 3.77 3.71





2005 Average

2004 Average

5 4 3 2 0 2 1 0

Mailroom/Telephone Operator

1 Mailroom/Telephone Operator provides high-quality service. 64 20 2 0 5 4.72 4.67

2 Mailroom/Telephone Operator provides services in a

timely fashion 62 25 1 0 4 4.69 4.54


4 Hours of operation are adequate 37 38 6 4 5 4.27 4.32

5 Campus telephone system is adequate. 35 34 7 7 6 4.17 3.98

6 Have the Mailroom/Telephone Operator services improved or declined over the past year? 56 0 0 2.00 1.53

TOTAL 269 131 16 11 25 4.54 4.41





2005 Average

2004 Average

5 4 3 2 0 2 1 0

Computing Center

1 Computing Center provides high quality service 22 42 9 3 10 4.09 4.01

2 Computing Center provides services in a timely fashion. 16 43 12 5 10 3.92 3.47


4 Computing Center work order system is adequate 9 32 15 13 15 3.54 3.49

5 Campus network system is adequate 15 40 15 3 13 3.92 3.84

6 Support of existing hardware is adequate 10 44 13 11 8 3.68 3.58

7 Support of existing software is adequate 13 46 11 9 8 3.80 3.64

8 Campus Systems (website/calendar/scheduler, email, etc.) are adequate 13 43 11 7 11 3.84 3.85

9 Training provided by the Computing Center has been adequate 6 28 20 4 21 3.62 3.55

10 Have the Computing Center services improved or

declined over the past year? 39 0 6 1.73 1.11

TOTAL 146 345 108 56 106 3.89 3.77





2005 Average

2004 Average

5 4 3 2 0 2 1 0

Operations and Maintenance

1 Operations and Maintenance provides high-quality service 18 44 16 3 5 3.95 4.09

2 Operations and Maintenance provides services in a

timely fashion 15 40 18 9 6 3.74 3.80


4 Operations and Maintenance work order system is adequate 16 34 12 13 10 3.71 3.89

5 Facilities are kept clean 27 46 7 6 3 4.09 4.37

6 Facilities are well maintained 16 37 17 14 4 3.65 4.21

7 Campus grounds and landscape is well maintained 17 45 19 2 5 3.93 4.24

8 College vehicle fleet is well maintained 6 15 13 12 37 3.33 3.73

9 Have the Operations and Maintenance services improved or declined over the past year? 41 0 11 1.58 1.34

159 300 103 60 73TOTAL 3.90 4.14





2005 Average

2004 Average

5 4 3 2 0 2 1 0

Personnel Office

1 Personnel policies and procedures are readily accessible 24 44 8 0 14 4.21 4.11

2 Personnel Office provides high quality service 38 72 7 1 9 4.25 4.21

3 Personnel Office provides services in a timely fashion 28 43 8 2 8 4.20 4.08


5 Training provided by the Personnel Office has been adequate 18 27 11 2 30 4.05 3.85

6 Have the Personnel Office services improved or declined over the past year? 36 0 4 1.80 1.20

TOTAL 153 221 34 6 69 4.26 4.14





2005 Average

2004 Average

5 4 3 2 0 2 1 0

Campus Security

1 Security Officers have been responsive 37 41 1 2 8 4.40 4.41

2 Security Officers have been courteous and helpful 45 34 3 1 6 4.48 4.53

3 Campus is safe and secure 18 40 19 3 8 3.91 4.00

4 Campus alarm systems are adequate 17 28 10 10 20 3.80 3.59

5 Have the Campus Security services improved or declined over the past year? 41 0 2 1.91 1.30

TOTAL 117 143 33 16 42 4.17 4.24

2007 Student Survey Results

For Administrative Services Departments

skipped question

Staff is courteous and helpful.

answered question

skipped question

Cashiering hours of operation are adequate.

skipped question

Staff is courteous and helpful.

answered question

skipped question

Cashiering hours of operation are adequate.

Quantifiable Data

Workload Ratios

Workload Trends

Administrative ServicesQuantifiable Data

I BUSINESS OFFICE FY2002 FY2003 FY2004 FY2005 FY 2006

A # of UH Purchase Orders issued per year 2,628 2,318 2,536 2,455 2,312# of RCUH Purchase Orders issued per year 743 672 893 1,013 1054TOTAL # of Purchase Orders issued per year 3,371 2,990 3,429 3,468 3,366

B Purchase Card Transactions per year 0 381 1,273 1,887 1906C # of UH AFP's issued per year 34 26 62 143 122

# of RCUH AFP's issued per year 121 146 195 253 194TOTAL # of AFP's issued per year 155 172 257 396 316

D # of UH Mileage documents issued per year 45 44 42 19 46# of RCUH Mileage documents issued per year 28 42 27 25 57TOTAL Mileage documents issued per year 73 86 69 44 103

E # of Stipend documents issued per year 346 424 461 511 636F # of UH/RCUH RUSH Requestions issued per year 742 655 684 632 727G # of Financial Aid Checks released per year 800 734 1,836 547 Unable to obtain, FAO keeps data.H # of UH General Journal Vouchers per year 116 178 270 369 328

# of RCUH General Journal Vouchers per year ? ? 36 21 14TOTAL General Journal Vouchers per year 116 178 306 390 342

I # of UH Payroll Journal Vouchers per year 371 271 503 472 424# of RCUH Payroll Journal Vouchers per year ? ? 22 17 36TOTAL Payroll Journal Vouchers per year 371 271 525 489 460

J # of Contracts per year 7 6 15 15 20K # of A/R invoices issued per year 242 353 279 245 207L # of UH Inter-Island Travel documents per year 372 399 417 409 576

# of RCUH Inter-Island Travel documents per year 131 181 249 203 381TOTAL Inter-Island Travel documents per year 503 580 666 612 957

M # of UH Out of State Travel documents per year 35 25 18 19 17 # of UH No-Cost Travel documents per year 8 10 6 9 20

# of RCUH Out of State Travel documents per year 46 32 17 41 32TOTAL Out of State Travel documents per year 89 67 41 69 69

N # of U-Docs issued per year * 995 1,945 ** 442 537 551O # of Departmental Checks issued per year 1,430 1,446 1,209 1,198 959P # of Scholarship/Loan payments per year ? 2 16 38 1Q # of Stop Payment/Cancelled Checks per year 62 33 50 72 47R # of Students on FACTs per year 164 479 409 408 373S # of Refunds issued thru Banner per year ? 2,782 1,698 1,586 1153T # of RCUH Non-Employee Reimbursements per year 21 33 18 9 36U Late Payment Interest Paid ? $23.57 $15.99 $78.61 $96.07V Average # of Days to Issue UH DCS Check ? ? ? 21 13W Average # of Days to Issue a UH P.O. ? 11 7 5 8X Average # of Days to Submit PO fo UH Payment ? 25 16 16 11Y Total # of Business Office full-time staff 5 5 7 7 7Z College funding (all funds) 24,086,108 18,993,282 31,125,403 21,641,697 26,015,550

AA Business Ofc Budget 268,859 323,361 341,752 324,366 361,584AB Business Ofc Budget/Overall College Budget 1.12% 1.70% 1.10% 1.50% 1.39%

+ Business Office Only++ Effective FY5 Checks Release via Banner* 12/2001 - 6/2002** Does not include Banner Deposits

II PERSONNEL OFFICE FY2002 FY2003 FY2004 FY 2005 FY 2006

A # of PNFs (Lecturers) processed per year ? 320 283 280 305B # of PNFs (BOR) processed per year ? 321 417 357 431C # of Form 6 OCET processed per year ? 400 367 344 355D # of Form 6 Casual Hires processed per year ? 225 184 243 221E # of Form 6 Overloads processed per year ? 85 50 88 58F # of Lecturers hired during the year ? 320 154 280 183G # of PNF's per staff ? 214 233 212 736H # of Form 6 per staff ? 237 200 115 634I # of New Appointments per year ? 27 58 42 45J Avg time to establish new appt - APT/Fac (working days) ? 62 58 52 29K Avg time to establish new appt - FACULTY (working days) ? 48 42 38 34L Avg time to establish new appt - CS (working days) ? 350 345 347 21*M Grievances 1 1N Leave Cards 1,826O Investigations 5 1L Total # of Personnel full-time staff 3 3 3 3 3M Personnel Office Budget 88,258 104,094 105,847 102,139 122,837N Personnel Ofc Budget/Overall College Budget 0.37% 0.55% 0.34% 0.47% 0.47%

* FY 2006 there were two CS appointments and applicants were internal

III TELECOM FY2002 FY2003 FY2004 FY 2005 FY 2006

A # of Telecom Requests processed per year 83 80 88 103 99B # of Telecom Requests outstanding at end of yr 0 0 0 0 0C # of Telephone PBX lines ? ? 694 745 745D # of B-1 lines ? ? 65 62 62

IV OPERATIONS AND MAINTENANCE FY2002 FY2003 FY2004 FY 2005 FY 2006

A # of Workorders completed per year (calendar) 1,372 1,138 905 713 554B # of Workorders outstanding at year end ? ? 11 38 37C # of Vehicles in College fleet ? ? 5 5 5D # of Buildings 37 38 38 38 38E Size of campus - acres (Kahului only) 78 78 78 78 78F Assignable custodial cleaning area (sq ft) 248,376 275,817 275,817 275,817 275,817G # of Workorder completed per maintenance staff 457 455 453 357 277H # of vehicles per maintenance staff ? ? 2.5 2.5 2.5I # of Buildings per maintenance staff 12.3 15.2 19.0 19.0 19.0J Size of campus per groundskeeper 20 20 16 16 16K Assignable custodial cleaning area per custodian 20,139 21,217 21,217 21,217 21,217L Total # of Maintenance staff 3.0 2.5 2.0 2.0 2.0M Total # of Custodians 13.0 13.0 13.0 13.0 13.0N Total # of Groundskeepers (incl Mol & Dorms) 4.0 4.0 6.5 5.5 5.5O Average Days to Complete a Workorder 20 21 26 27.0 46.0P OM Budget (does not incl electricity & Mailroom) 1,190,924 1,259,446 1,325,676 1,338,818 1,494,708Q OM Budget/Overall College Budget 4.94% 6.63% 4.26% 6.19% 5.75%

V COMPUTING CENTER FY2002 FY2003 FY2004 FY 2005 FY 2006

A # of Workorders completed.1 1,526 1152 1229 1252 1293B # of Workorders outstanding at year end. 27 18 13 12 12C # of Requested data uploads/downloads completed. ??? 135 247 253 252D # of Computer installations completed. 120 63 227 48 106E # of Other hardware installations completed. ??? 57 191 56 61F # of Software installations for faculty, staff, asst. ??? 230 389 439 167G # of Software installations for classrooms/labs ??? 927 1333 1072 1742H # of Computers on campus at end of the year. ??? 1034 1096 1167 1196

I Computing Center technical staff FTE.2 ??? 5 4.8 4.5 4.9J # of Workorders completed per technical staff ??? 230.4 256.0 278.2 281.1K # of Computers on campus per technical staff ??? 206.8 228.3 259.3 260.0L Average days to complete a workorder 6.0 8.3 3.9 3 2.7M Median days to complete a workorder 3 1 2 2 1N # of Student UH account problems resolved. ??? ND 252 328 311O Computing Center non-technical staff FTE. ??? 0.5 0.5 0.5 0.5P Comp Ctr Budget (does not include Steve George) 236,623 $242,347 $248,431 $248,431 $258,972Q % Comp Ctr Budget/Overall College Budget 0.98% 1.28% 0.80% 1.15% 1.00%* Includes Computing Center Director

VI EEO/AA FY2002 FY2003 FY2004 FY 2005 FY 2006

A # of training and workshops presented on campus (FY) ? ? 37 35 64B # of EEO related training and workshops attentd (FY) ? ? 6 5 6C # of EEO complaints formally filed (FY) ? ? 3 2 2D # of campus EEO investigations, incl campus initiated (FY) ? ? 3 2 6

MAUI COMMUNITY COLLEGE Revised 2/26/07

FINANCIAL RESOURCE HISTORY

FY 1996 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 FY 2002 FY 2003 FY 2004 FY 2005 FY 2006

General Funds (expenditure w/ mix) 7,104,091 6,885,136 7,147,043 7,155,770 7,137,237 7,441,509 8,252,235 8,482,599 8,579,521 8,700,240 9,809,041

Tuition and Fees (expenditure w/ mix) 1,060,232 1,744,557 1,932,519 2,362,987 2,539,628 2,541,050 2,710,000 2,794,395 2,613,987 3,230,451 2,340,511

Sub General + Tuitions 8,164,323 8,629,693 9,079,562 9,518,757 9,676,865 9,982,559 10,962,235 11,276,994 11,193,508 11,930,691 12,149,552

Special Funds (expenditure) 676,101 821,139 964,532 1,596,382 1,870,879 2,040,921 1,944,033 1,547,079 2,014,962 3,088,369 2,846,547

Revolving Funds (expenditure) 381,908 403,214 501,055 625,426 754,966 495,129 721,166 610,823 458,513 828,036 725,473

Federal Work Study (expenditure) 33,668 44,788 55,878 65,300 61,523 67,055 63,285 66,466 56,479 58,437 71,428

TOTAL 9,256,000 9,898,834 10,601,027 11,805,865 12,364,233 12,585,664 13,690,719 13,501,362 13,723,462 15,905,533 15,793,000

EXTRAMURAL AWARDS

FY 1996 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 FY 2002 FY 2003 FY 2004 FY 2005 FY 2006Extramural (awards) 1,132,252 1,519,334 1,393,369 2,315,002 4,225,791 4,598,295 10,254,600 5,305,939 16,908,500 5,126,262 9,453,550

Facilitating Services (allocation) 14,336 19,754 21,775 48,316 75,384 166,321 140,789 185,981 493,441 609,902 769,000

TOTAL Extramural 1,146,588 1,539,088 1,415,144 2,363,318 4,301,175 4,764,616 10,395,389 5,491,920 17,401,941 5,736,164 10,222,550

TOTAL ALL FUNDS 10,402,588 11,437,922 12,016,171 14,169,183 16,665,408 17,350,280 24,086,108 18,993,282 31,125,403 21,641,697 26,015,550

CAPITAL IMPROVEMENT APPROPRIATION

FY 1996 FY 1997 FY 1998 FY 1999 FY 2000 FY 2001 FY 2002 FY 2003 FY 2004 FY 2005 FY 2006

Capital Improvement 5,888,000 9,549,000 20,155,000 3,783,000 13,509,000 700,000 2,000,000 100,000 0 3,800,000 6,948,000

Comparing the Data

With the other Community Colleges

MEASURE HON KAP LEE WIN HAW MAU KAU VPCC

CC AVG Does not incl VPCC

Number of PNF Transactions processed (fiscal year) 1061 1875 827 556 781 736 313 270 878Number of New Appointments processed (fiscal year) 79 104 60 75 39 45 32 27 62

Number of Lecturer PNF documents processed (fiscal year) 372 785 278 180 373 305 96 0 341Number of Form 6 Transactions processed (fiscal year) 563 1482 693 480 634 212 30 677Number of Leave Cards processed (fiscal year) 3085 3624 3333 1580 1252 2109 1183 592 2,309Average number of work days required to establish APT positions 3.83 15 92.4 10 39 35 1 33Average number of work days to fill faculty/APT positions 1.64 60 71.39 60 45 120 7 60Number of Grievances/Investigations filed (fiscal year) 15 0 8 2 1 0 0 4Human Resources FTE 2 3 4 2 3 2 4 3Faculty/Staff Headcount 263 386 302 150 159 210 132 130 229

HUMAN RESOURCES COMPARABLE MEASURES FY 2005-2006

1. FTE - General Funded Authorized BJ-1 Janitor Positions 8/8/2006

Campus

Authorized BJ-1

FTE /1 GSF GSF/FTE

Authorized BJ-1

FTE /1 GSF GSF/FTE

Authorized BJ-1

FTE /1 GSF GSF/FTEHonolulu CC 17.00 616,236 36,249 17.00 616,236 36,249 17.00 616,236 36,249Kapi‘olani CC 18.80 406,209 21,607 18.80 406,209 21,607 18.80 406,209 21,607Leeward CC 12.50 415,253 33,220 12.50 415,253 33,220 12.50 415,253 33,220Windward CC 8.50 313,786 36,916 8.50 313,786 36,916 8.50 313,786 36,916Maui CC 10.50 384,289 36,599 10.50 384,289 36,599 10.50 384,289 36,599Kaua‘i CC 8.50 256,839 30,216 8.50 256,839 30,216 8.50 256,839 30,216

75.80 2,392,612 31,565 75.80 2,392,612 31,565 75.80 2,392,612 31,565

2. FTE - Campus Identified Janitor Positions (Includes all Permanent & Temporary Positions Filled at Fiscal Year End - All Funding Sources)

Campus

CampusIdentified

FTE GSF GSF/FTE

CampusIdentified

FTE GSF GSF/FTE

CampusIdentified

FTE GSF GSF/FTEHonolulu CC 16.00 616,236 38,515 16.00 616,236 38,515 16.00 616,236 38,515Kapi‘olani CC 17.80 406,209 22,821 17.80 406,209 22,821 18.00 406,209 22,567Leeward CC 15.00 415,253 27,684 15.00 415,253 27,684 15.00 415,253 27,684Windward CC 8.50 313,786 36,916 8.50 313,786 36,916 313,786 #DIV/0!Maui CC 13.00 384,289 29,561 13.00 384,289 29,561 13.00 384,289 29,561Kaua‘i CC 9.00 256,839 28,538 9.00 256,839 28,538 9.00 256,839 28,538

79.30 2,392,612 30,172 79.30 2,392,612 30,172 71.00 2,392,612 33,699

Sources: GSF - Physical Facilities, Planning and Construction Office GSF Surveys General Funded Authorized FTE - BJ Tables

/1 Portion of working supervisors' FTE dedicated to direct janitorial services inlcuded.

C:\Documents and Settings\David T\Desktop\[Campus Janitorial-gsf 2006.xls]

FY 2006

FY 2006

UNIVERSITY OF HAWAII - COMMUNITY COLLEGES

Janitors per Gross Square Foot

FY 2004 FY 2005

FY 2004 FY 2005

1. FTE - General Funded Authorized BJ-1 Groundskeeper & General Laborer Positions 8/8/2006

Authorized BJ-1

FTE /1 Acreage Acre/FTE

Authorized BJ-1


Authorized BJ-1


Honolulu CC /2 5.00 42 8 5.00 42 8 5.00 42 8Kapi‘olani CC 7.00 44 6 7.00 44 6 7.00 44 6Leeward CC 6.00 50 8 6.00 50 8 6.00 50 8Windward CC 4.00 64 16 4.00 64 16 4.00 64 16Maui CC 6.00 78 13 6.00 78 13 6.00 78 13Kaua‘i CC 4.00 100 25 4.00 100 25 4.00 100 25

32.00 378 12 32.00 378 12 32.00 378 12

2. FTE - Campus Identified Grounds Positions (Includes all Permanent & Temporary Positions Filled at Fiscal Year End - All Funding Sources)

CampusIdentified

FTE Acreage Acre/FTE

CampusIdentified


CampusIdentified


Honolulu CC /2 3.00 42 14 3.00 42 14 3.00 42 14Kapi‘olani CC 5.00 44 9 5.00 44 9 5.00 44 9Leeward CC 6.00 50 8 6.00 50 8 6.00 50 8Windward CC 2.00 64 32 3.00 64 21 64 #DIV/0!Maui CC 6.50 78 12 5.50 78 14 5.50 78 14Kaua‘i CC 5.00 100 20 5.00 100 20 5.00 100 20

27.50 378 14 27.50 378 14 24.50 378 15

Sources: Acreage - Campus Long Range Development Plans General Funded Authorized FTE - BJ Tables

/1 Includes GF authorized BJ1 FTE for Groundskeepers and General Laborers. Adjustments to FTE e.g., Working Supervisors, General Laborers not dedicated to grounds, etc.have not been made./2 Hon CC Acreage includes offsite locations maintained by GF grounds staff (METC, HIA Aero Maint Facility, Hangar 111, Kalaeloa Dormiory)

C:\Documents and Settings\David T\Desktop\[Campus Acreage 2006.xls]

FY 2006

FY 2006

UNIVERSITY OF HAWAII - COMMUNITY COLLEGES

Grounds Personnel per Acre

FY 2004 FY 2005

FY 2004 FY 2005

FY 2006

Document Type Hon CC Kap CC Lee CC Win CC Haw CC Mau CC Kau CC CCSWS Total

1. Number of work orders completed (fiscal year) 470 1,224 1,257 - 0 554 0 3,505 0 3,505% of Average 94% 244% 251% 0% 0% 111% 0% 501

2. Janitor FTE 16.00 18.00 15.00 - 0.00 13.00 9.00 71 0.00 71.00% of Average 158% 177% 148% 0% 0% 128% 89% 10

4. Groundskeeper/Laborer FTE 3.00 5.00 6.00 - 0.00 5.50 5.00 25 0.00 24.50% of Average 86% 143% 171% 0% 0% 157% 143% 4

6. Building Maintenance FTE 3.00 6.00 5.00 - 0.00 2.00 4.00 20 0.00 20.00% of Average 105% 210% 175% 0% 0% 70% 140% 3

7. Security FTE 4.00 3.00 6.00 - 0.00 1.00 2.00 16 0.00 16.00% of Average 175% 131% 263% 0% 0% 44% 88% 2

FY 2005







FY 2004







Campus Subtotal/Avg

UNIVERSITY OF HAWAII COMMUNITY COLLEGESAdministrative Services Program Review Summary

Campus Subtotal/Avg

Campus Subtotal/Avg

Operation & Maintenance Measures

Attachment B

REVISED 7/9/07

Rep/Priority Campus Building Description Renov Design Const Total

1 MAUBldg 2224 Library, Bldg 2221 Science Repair AC Science and Library (incl recarpet of Library) Rep - 1,200,000 1,200,000

2 MAU Bldg 2237, 2249

TLC Bldg, Remove carpet and replace w/ sound resistent tile and specific classrooms in Kalama (moldy carpets also lrge wrinkles, trip hazard) Rep 25,000 330,000 355,000

3 MAU Campuswide Telephone PBX replacement/upgrade (current system up to max cap) Rep 75,000 620,000 695,0004 MAU Bldg 2224 Library Repair/Repaint Exterior (concrete spalling has undermined windows) Rep 0 359,000 359,000

5 MAU 2237 and other areasFire sprinkler valve (TLC) and valves to 3 hydrants on campus have deteriorated and therefore requires replacement (Health and Safety) Rep 15,000 80,000 95,000

6 MAUBldgs 2224, 2249, 2250, 2251, 2236, 2237,2238 Mold/Mildew abatement from AC hood system, coils, fan units, etc Rep 0 300,000 300,000

7 MAU Bldg 2224 Library Skylight Dome on Rooftop Rep 0 60,000 60,0008 MAU Bldg 2249 and 2251 Kalama and Laulima roof repair, leaks Rep 20,000 80,000 100,0009 MAU 2204 - Carpentry Shop Repair/Replace Dust Collector Rep 30,000 106,000 136,00010 MAU Moloka‘i Ag Strengthen Molokai AG Greenhouse Structure and Deteriorated Panels. Rep 35,000 250,000 285,00011 MAU Bldg 2220 Faculty Repair restrooms, fixtures, stalls, walls, etc Rep 35,000 250,000 285,000

12 MAUBldgs 2201, 2202, 2203, 2204, 2235, 2223 Repair/replace Roll-up Doors Rep 66,000 443,000 509,000

13 MAUBldg 2239A Ag Classrooms, 2249 Kalama Bldg Repair/Replace Windows, Ag Building and Kalama Bldg Rep 35,000 250,000 285,000

14 MAU Campuswide Ground Termite Treatment campus wide (phase I) Rep 90,000 550,000 640,000

15 MAU Campuswide--Upper Campus Upgrade Potable Water Lines Rep 41,000 385,000 426,00016 MAU 2249 Kalama Repair/Repaint Exterior Rep 32,000 315,000 347,00017 MAU Campuswide Repair Sidewalks Rep 49,000 232,000 281,00018 MAU Campuswide Resurface Roads and Parking Lots - Lower Campus Rep 66,000 401,000 467,00019 MAU Campuswide Termite Damage Repair campus wide (phase II) Rep 0 550,000 550,00020 MAU Campuswide Rekey Door Locks and replace with proximity card readers Rep 74,000 454,000 528,00021 MAU Campuswide Building, Parking, Traffic signage replacement, campus-wide Rep 11,000 63,000 74,00022 MAU Automotive Upgrade Electrical (new equipment items were purchased) Rep 60,000 500,000 560,00023 MAU Campuswide Upgrade Irrigation System Rep 53,000 257,000 310,000

24 MAUBldgs 2205 Community Service Reroof Rep 16,000 63,000 79,000

25 MAU Dormitory Parking Lot Resurface Rep 41,000 165,000 206,00026 MAU Overflow parking areas Install grass blocks to prevent deterioration Rep 60,000 520,000 580,00027 MAU Bldg 2253 Paina Humidity Control in Building, and reduce size of entry way fan. Rep 50,000 400,000 450,00028 MAU Campuswide Upgrade Energy Management System Rep 52,000 226,000 278,00029 MAU Tennis Courts Resurface Rep 39,000 129,000 168,000

DELETE MAU Bldg 2221 - ScienceRefurbish-Chemistry and Biology Labs. Upgrade Fixed Lab Furniture, Gas Lines, etc. Rep 55,000 319,000 374,000

EMER MAU 2224 Library Connect to Chiller Plant-(EMERGENCY PROCUREMENT) Rep 0 158,000 158,000MAUI CC

MAU CC Grand Total 1,100,000 8,485,000 9,585,000

University of Hawaii - Community CollegesDeferred R&M Project Listing

Rep/Priority Campus Building Description Renov Design Const Total

HONOLULU CC

HON CC Grand Total 1,457,000 9,884,000 11,341,000

KAPIOLANI CC

KAP CC Grand Total 794,000 8,536,000 9,330,000

LEEWARD CC

LEE CC Grand Total 1,902,000 9,874,000 11,776,000

WINDWARD CC

WIN CC Grand Total 386,000 4,010,000 4,396,000

HAWAII CC

HAW CC Total Deferred 201,000 1,561,000 1,762,000

MAUI CC

MAU CC Grand Total 1,035,000 7,756,000 8,791,000

KAUAI CCB1 KAU Portables Repair/Replace Portable Building and Decking Rep 0 102,000 102,000

KAU CC Grand Total 375,000 2,513,000 2,888,000

COMMUNITY COLLEGES Grand Total 6,150,000 44,134,000 50,284,000

#VALUE!

2005 Program Review

Action items and where we are with them.

Administrative Services Overall Consolidate Priorities FY06-07 revised 6/17/07

STATUS

1. Obtain a permanent position count to establish a new Chief Information Officer to oversee consolidated IT Dept.Obtained E/M position ct from WindCC and

working on Reorganization proposa

15,000Reallocated .50 FTE vacant position from Molokai Farm and funded internally within Admin Services

115,000

Requested in Biennium Budget 2007-09, but was not funded by Legislature, to be resubmitted in

Supplemental 2008

10,000 No funds

58,000Requested in Biennium Budget 2007-09, but deleted by UH System Budget Committee

30,000 No funds

105,000

Requested in Biennium Budget 2007-09, but was not funded by Legislature, to be resubmitted in

Supplemental 2008

40,000 No funds

105,000Requested in Biennium Budget 2007-09, but deleted by UH System Budget committee.

0 No permanent position counts available

90,000Requested in Biennium Budget 2007-09, but deleted by UH System Budget Committee

30,000 No Funds

52,000No Funds, but requested in Biennium Budget 2007-09, then deleted by UH System Budget Committee

30,000

RDP year one, requested in Biennium Budget but deleted by UH System Budget Committee. Costs

absorbed by OM.

12. Student Help funds, Business Ofc, DOAS, OM and Computing Center

13. O&M 1.0 General Laborer II and 1.0 Janitor

14. O&M, Lahaina Education Center - Facilities costs, electricity, telephone, etc.

7. 50% Security funds which were not appr in 2005

Resulting from Program Reviews and Emerging Situations

8. Equipment for Bus Ofc, Personnel, OM Computing Services

10. O&M, obtain permanent counts for mailroom clerk and OM clerk (no funds)

11. Computing Services, 2.0 IT Spec (1.0 ABIT/Help desk/Evening and 1.0 Datacom)

9. Personnel Office, 1.0 Clerk, 2.0 APT, grievances.

3. Business Office, 2.0 Account Clk and 1.0 Cashier

5. O&M, Building Maintenance Workers (2.0 FTE)

4. Personnel Office, increase Student Help Funds

6. Computing Services, Either have K. Shibano return to MCC 100% or obtain fill behind

2. New Computing Services Office Clerk (.50FTE) CC

2006 Annual and Comprehensive Program Review

Summaries, Highlights, Accomplishments and Strategies for

the Upcoming Year

Administrative Services Overall Consolidate Priorities FY07-08 revised 6/11/07

AMOUNT

115,000

Requested in Biennium Budget 2007-09, but not

funded by Legislature, to be resubmitted in

Supplemental 2008

The need for these positions are supported by the Academic Year 2005-2006 Administrative Services Assessment Survey, comparison with other Community Colleges staffing and analysis of Maui CC's quantitative data for FY06 as shown in the Business Office's p

1. Reduce document processing turn around time by 10%.2. Customer service and efficiency improved.3. Able to provide more training.

105,000

Requested in Biennium Budget 2007-09, but not

funded by Legislature, to be resubmitted in

Supplemental 2008

Physical plant expansion, dormitories, new programs, and development of institutions around the MCC campus has increased the traffic in and around the campus, therefore requiring increased security.

Reduction in the amount of incidents such as theft, property damage and assaults on the Kahului campus and dormitories by 25%

120,000 No funds

The college's current air conditioning maintenance contract provides for minimal preventative maintenance and as a result, the college has experienced an increasing amount of air conditioning failure and emergency repairs, impacting the student's learning

Reduction in the amount of emergency repairs by 5% in the first year of the new maintenance contract, then by 25% in the second year. Longer life of large AC equipment such as chiller plant by 15% is expected.

0To check MCC and UHCC

for vacant cts

A permanent position will give our department more stability. This position will provide us with the necessary check & balances, & enable us to process payroll more efficiently which are areas that are addressed in our program review.

More accuracy and efficiency in the leave reports and payroll.

30,000 No funds

Position allocated to UH Banner system computer programming support. Additional programming

services are required for campus and system wide use such as Compass, Skills bank, and digital

assest mangement.

Improved programming & SRIS ysttems support. Improved computer geneated

data collection and result for institutional research reports.

0To check MCC and UHCC

for vacant cts

These two permanent counts will provide more stability in the department. We can then provide more seamless services to the community related to switchboard operation, mail processing, work order processing, key & data card distribution along with all th

These requests support all aspects of Strategic Plan Goals 4&5. Will improve morale. Enable implementation of Maximo.

201,000

To submit to UHCC for System Equipment

Request

Equipment needs include an array of items such as, additonal severs for student support services,

miscellaneous equipment to improve network traffic, additional access points for improved

woreless coverage, OM vehicles, mowers, etc and staff computers an

Improved network infrastructure, increased LAN access speeds,

improved central servers for file service and printing. Improved wireless access campuswide. Increased productivity of OM staff due to operational equipment

and productivity of the Bus Ofc and

90,000

Requested in Biennium Budget 2007-09, but

deleted by UH System Committee

Required to Increase computer services support fopr students, staff and faculty on campus and at Outreaxh Ed Centers. Improve datacom suport.

Improve evening and weekend computing services support.

Assist students with password, WebCT and UHUNIX related issues. Upgrade

network infrastructure, improve wireless coverage, increase network speed and

build procedures for preventive maintenance and databases.

2,000 No funds

These funds will enable us to hire a student help employee to handle the increasing workload from delegation down from the systems office. This is also addressed in our program review.

Enable us to handle the increasing workload associated with a growing campus and delegation of work from the systems office.

58,000

Requested in Biennium Budget 2007-09, but

deleted by UH System Committee

These two permanent counts will provide more stability in the department. We can then provide more seamless services to the community related to maintaining our buildings in better shape. We can expand our coverage to do more preventative maintenance ta

These requests support all aspects of Strategic Plan Goals 4&5. Reduce time to complete work orders, reduce work orders outstanding, reduce workload per individual. Reduction of the average work order completion time by 10%.

4,000 No funds

The need for training/travel funds and professional development funds are supported by the Academic Year 2005-2006 Administrative Services Assessment Survey, comparison with other Community Colleges staffing and analysis of Maui CC's quantitative data for

1. Customer service, staff moral and efficiency improved.2. The Business Office would be a better resource of information.3. Explore ways to reduce redundancy.

11. Business Office, training/travel and professional development funds

10. O&M, Building Maintenance Workers (2.0 FTE) - campus expansion and future growth

EXPECTED OUTCOMES OR RESULTS IF FUNDED

BRIEF JUSTIFICATION AND RELATIONSHIP WITH PROGRAM REVIEW CURRENT STATUSResulting from Program Reviews and Emerging Situations

1. Business Office, 2.0 APT's and 1.0 Cashier

4. Personnel Office, position count for personnel clerk, (count only, no funds)

5. Computing Services, Either have K. Shibano return to MCC 100% or obtain fill behind

9. Increase Personnel Office Student Help funds

2. 50% Security funds which were not appr in 2005

7. Equipment for Bus Ofc, Personnel, OM and Computing Services

6. O&M, obtain permanent counts for mailroom clerk and OM clerk (no funds)

8. Computing Services, 2.0 IT Spec (1.0 ABIT/Help desk/Evening and 1.0 Datacom)

3. Upgrade MCC AC Maintenance Contract to Prevent Failures and Prolong Life of Equipment

Administrative Services – Goals and Objectives

• Implement Strategies to improve Business Office, Personnel Office, Computing Services and OM turnaround times.

• Implement Strategies to improve Administrative Services – Campus Satisfaction Results

• Complete the Reorganization of the Information Technology, Media Services Unit.

Continued 2

• Improve the budget allocation methodology to reward performance and allocate tuitions based on enrollments. To begin in FY08 with ABIT

• Follow through on the college’s numerous CIP RM projects:Science Bldg design and construction, Student Center Renovation, Science Bldg and Library AC retrofit/carpets. Electrical distribution system, Autobody paintbooth, Exterior lighting retrofits, chiller repairs, etc.

Continued 3

• Assist OM with filling vacant/new positions, then fully implement the Maximo preventative maintenance system by Fall 2007, for OM, Computing Services and Media Center.

• Provide campus procurement service by coordinating a campus-wide consolidated purchase of supplies and computers once a year.

• Re-examine our personnel and business office procedures in order to minimize redundancy and shorten timelines.

Continued 4

• Operations and Maintenance to enlist outside assistance, MCCC, Ka Lima O Maui, Employment Services, contractors, etc to prepare the campus grounds/landscape and facilities to the level of an accreditation visit before the start of the Fall and Spring semesters.

• Computing Services to conduct PM for all computer lab PC and computer related equipment. PM checklist with equipment inventory to be posted in all computer labs.

Questions?

2006 administrative services program reviews program review schedule business office 2004 –...

Documents

computing center services

completedcomputing services

completedpersonnel office

past year

campus budgeting system

campus network system

campus telephone system

center1computing center