1. A new project manager has been hired in your company, and you have been asked to mentor her. Because she is well trained, she is planning her project in great detail. Her first project for the company is relatively low priority, and you feel that the project manager is planning too many project control meetings. Which of the following would be the BEST thing to tell her?

A. Strike a balance between the extent of the control system and the risk of unfavorable project outcomes.

B. Make sure you identify more than 40 risks, and then have more than one meeting a month

C. A good project management plan should be about90 percent complete before starting work

D. Make sure you include milestones to help plan the project charter.

2. In the process of reviewing the status of your team’s work assignments, you learn that the project has fallen behind schedule by one week. The project has high visibility within the organization and is completely date-driven. The project finish date is still two months out and you think you can recover the time over the next month or so. What is the BEST course of action for reporting the project status?

A. Report the project on schedule. This is not a significant slippage and there is still time to recover

B. Report the project on schedule. Most project management plans are not accurate to less than one or two weeks anyway

C. Report the project one week behind schedule and include recommended corrective actions

D. Report the project one week behind schedule and then issue a new report next week showing them the problem fixed

3. The project has been going relatively well, although there have been some problems with resource availability and the project scope has changed more than was expected. The project is now completing one of its phases. Of all decisions the sponsor must consider during and end-of-phase review meeting, the MOST difficult is:

A. Authorizing scope change for the next phase

B. Authorizing budget increases for the next phase based on scope changes

C. Cancelling the project

D. Decreasing scope to maintain budget

4. Though it was difficult, the project manager received agreement to the project charter from all four sponsors involved on the project and the US $400,000 project was approved. Now the cost variance for the project is -$500 and the last performance review was positive.

Just when the project entered its second phase, a team member on a noncritical path activity announced she was leaving the company. The float of activity L changed from two to four days.

Only one unidentified risk has occurred with a minor impact. The last quality review showed that the project has made use of the results of the last design of experiments. Based on this information, what should the project manager do NEXT?

A. Complete closure of the first phase

B. Fast track the project to add more float

C. Review the management plans

D. Investigate additional risks caused by the difficulty with the senior managers.

5. All of the following are part of the Close Project or Phase process EXCEPT:

A. Collection of records

B. Analysis of project success and effectiveness

C. Coordinating the operations and maintenance phase of the project

D. Archiving project information

6. Which of the following BEST describes what a project charter may be used for when the work is being completed?

A. To make sure all the team members are rewarded

B. To help determine if a scope change should be approved

C. To assess the effectiveness of the change control system

D. To make sure that all the documentation on the project is completed

7. You are making another international trip and have been invited to a holiday celebration, you discover that all of the subcontracted work for the project has been given to one of the team member’s brothers. What should you do?

A. Do nothing if the project is progressing on schedule

B. Evaluate the cost of the subcontracted work

C. Determine what the common practices are in that country

D. Tell the team member that such actions are not allowed.

8. Which of the following would be the MOST appropriate thing to do during the executing process group?

A. Forecast when the next milestone will be completed

B. Recommend updates to the project management plan

C. Recalculate how long the project it will take

D. Determine if project controls need to be updated

9. You are part of a team that has been told by your management that they require you to take and pass the PMP exam by the end of the year. After studying, you are the first of the group to take the actual exam. When you return to work to tell everyone you passed, you are bombarded with questions. Management tells you that since everyone else is so worried about the exam, they want you to write out all the questions you can remember from the exam and provide copies to the rest of the team. In this situation, you could do all of the following EXCEPT:

A. Do your best to provide only what you remember exactly

B. Offer to assist the others by motivating them

C. Explain that providing questions from the actual exam is specifically prohibited

D. Explain that you may have passed the exam, but you are not an expert. The team should follow the expert advice that they were given on how to study and pass the exam.

10. If a project manager is concerned with gathering, integrating, and disseminating the outputs of all project management processes, she should concentrate on creating a better:

A. WBS

B. Communications management plan

C. Project management information system

D. Project scope management plan.

11. While reading a magazine article, you discover that there is a tool of project management that other companies are using, but that your company has never heard of. What should you do?

A. Copy the article and pass it around your companyB. Talk to your colleagues and see if they know about it.

C. Arrange a meeting with your manager to discuss it

D. Summarize your opinion of the benefits of using this information in your company. Present your analysis to your manager

12. The customer has accepted the completed project scope. However, the lessons learned required by the project management office have not been completed. What is the status of the project?

A. The project is incomplete because the project needs to be replanned

B. The project is incomplete until all project and product deliverables are completed and accepted

C. The project is complete because the customer has accepted the deliverables

D. The project is complete because the project has reached the due date

13. You are the project manager for one part of a new program in your organization. You are four months into a three-year project when your project team makes significant discoveries on your project. What is the BEST thing to do?

A. Make certain the discoveries are included in the project lessons learned

B. Make certain the discoveries are in the monthly status report.

C. Make certain you mention the discoveries at the senior management meeting in two months

D. At the weekly meeting, make certain you tell the other project managers involved in this program about the discoveries.

14. You are halfway through a major network rollout. There are 300 locations in the United States, with another 20 in England. A software seller has just released a major software upgrade for some of the equipment being installed. The upgrade would provide the customer with functionality they requested

that was not available at the time the project began. What is the BEST course of action under these circumstances?

A. Continue as planned, your customer has not requested a change

B. Inform the customer of the upgrade and the impacts to the project’s timeline and functionality if the upgrade is implemented

C. Implement the change and adjust the schedule as necessary because this supports the customer’s original request

D. Implement the change to the remaining sites and continue with the schedule.

15. The project is NOT completed until:

A. The project scope is completed, administrative closure is completed, and payment is received.

B. Formal acceptance is received, and any other requirements for project closure as stated in the contract are met

C. The customer is satisfied and final payment is received

D. Lessons learned are completed

16. A team member notifies you that she has added extra functionality to the project. She tells you there was no impact on the cost or schedule. What should be done as a result of this change?

A. Implement change control processes to track the change

B. Understand what functionality was added

C. Instruct the team member to remove the extra functionality

D. Issue an approved change request

17. In the course of completing work on the project, the project manager needs to complete an activity that she has never done before. During this time, the project manager attends a professional association discussion where the presenter discusses how he completed a difficulty activity on his project that is similar to the project manager’s activity. He provides a handout describing his process. The project manager should:

A. Use the process to complete the activity

B. Ask the speaker for permission to use the information

C. Ignore the information

D. Ask her manager for guidance.

18. At the end of a two-year project, the key stakeholders agree that the project has met all its objectives outlined in the project charter and further defined in the scope and statement of work. The project was within budget and has finished on time. The management of one of the functional areas is quite upset because over half of his staff quit during the project citing long hours and lack of management support. What is the MOST correct statement about this project?

A. The project was within budget and time and achieved its objectives. Upper management is responsible for providing adequate resources, and the project manager successfully managed the project with available resources.

B. The project should be measured against how successfully it met its project charter. This was not done during this project.

C. The project manager did not obtain adequate resources and did not set a realistic deadline based on resources available

D. The functional manager is responsible for his staff and obtaining adequate resources to meet the schedule once it has been set. The project and project manager achieved all of its objectives set forth in the project charter

19. A stakeholder wants to make a change to the work breakdown structure that does NOT affect the time or cost of the project. What is the BEST thing to do?

A. Tell the stakeholder that this change cannot be made without revising the project management plan

B. Make the change

C. Meet with management

D. Look for other impacts on the project

20. Your company has a policy that only a certain hotel chain may be used for business travel. You discover that a more expensive hotel is offering a discount on the days you need to be in town. What should you do?

A. Ask your manager for permission to use the other hotel chain

B. Contact the hotel chain to negotiate a better rate

C. Use the company’s hotel chain

D. Provide justification on your expense report for using the other hotel chain.

21. At a critical milestone in development project, it is determined that implementation is two months behind schedule. The project manager is concerned that the root cause is lack of conformance to requirements in the design of the new billing system. Mor e extensive measurements are taken to see if this is, in fact, the problem. Such measurements are:

A. Not needed. The schedule should be compressed

B. An example of Perform Quality Control

C. Not going to show why the schedule is delayed

D. Part of integrated change control.

22. Which of the following BEST describes when a project phase is generally concluded?

A. When the work is done

B. When the deliverables are accepted

C. When the work for the next phase is ready to start

D. When it is scheduled in the milestone schedule

23. You are a project manager on an international project of great importance to the client. The client is from another country and is so excited by how well the project is going that he presents you with a company automobile for your personal use. The BEST thing for you to do would be:

A. Thank him and offer a gift in exchange

B. Politely turn down the gift

C. Ask that the gift be exchanged for something that can be shared by the team

D. Ask for a gift that can be used up before you return home

24. A company is attempting to select the BEST project from a list of possible choices. If the information they have includes the following benefit cost ratios, which project should they pick?

A. 2.2

B. 1.3

C. 0.8

D. 1.6

25. After a great deal of effort, the project team has finally determined the specifications for a major scope change to the project. In light of this, what should the project manager do FIRST?

A. Look for other changes

B. Notify the stakeholders about the new scope

C. Gain sign-off on this change

D. Calculate the risks associated with this change

26. While the project is being completed, management requests a change. What is the FIRST thing the project manager should do?

A. Comply with the request if possible

B. Obtain an understanding of the scope of the change

C. Tell the customer that a change will be coming

D. Ask the team to accept the change

27. A team member notifies you, after the fact, that she has added extra functionality to the project. There was no impact on the cost or schedule. What should be done as a result of this change?

A. Inform the customer

B. Make sure marketing is aware of the change

C. Understand what functionality was added

D. Implement change control processes to track the change

28. All of the following are parts of the project initiating processes EXCEPT:

A. Develop product acceptance criteria

B. Determine project boundaries

C. Develop project objectives

D. Develop performance measurement baselines

29. The sponsor has asked you to require that each piece of the project scope be planned, estimated, and scheduled. The sponsor also wants to authorize each piece of the project management plan after the documentation is assembled. What is the MOST appropriate response to these requests?

A. Politely advise the sponsor to forego the authorization of work.

B. Provide the sponsor with a schedule of when the components will be ready for authorization

C. Ask the sponsor to authorize each piece before it is completed

D. Tell the sponsor that the chance for authorization will come after the pieces of the project management plan are compiled

30. To accommodate a new project in your department, you need to move resources from one project to another. Because your department is currently working at capacity, moving resources will inevitably delay the project from which you move the resources. It would cause the LEAST negative impact if you move resources from which of the following projects?

A. Project A with a benefit cost ratio of 0.8, no project charter, and four resources

B. Project B with a net present value of $60,000, 12 resources, and variable costs between US $1,000 and $2,000 per month

C. Project C with an opportunity cost of US $300,000, no project control plan, and an internal rate of return of 12 percent

D. Project D with indirect costs of US $20,000 and 13 resources

31. When it comes to change, the project manager’s attention is BEST spent on”

A. Making changes

B. Tracking and recording changes

C. Informing the sponsor of changes

D. Preventing unnecessary changes

32. Which of the following processes involves creating a coherent, consistent document that can be used to guide all the work in both project executing and project monitoring and controlling?

A. Risk management

B. Develop Project Management Plan

C. Develop Project Scope Statement

D. Plan Quality

33. All of the following are the responsibility of a project manager EXCEPT:

A. Maintain the confidentiality of customer confidential information

B. Determine the legality of company procedures.

C. Ensure that a conflict of interest does not compromise the legitimate interest of the customer

D. Provide accurate and truthful representations in cost estimates

34. The buyer asks the project manager for the status of the project that his team is working on. What is the BEST way to determine the status of a project?

A. Compare the project performance against the project baselines

B. Compare the earned value to the planned value

C. Compare the project performance against the integrated change control plan.

D. Compare the number of people used on each work package to the planned number to be used.

35. You are assigned to a project that senior management has already decided to outsource. As a project manager, you need to work with the contracts department to select the vendor and then oversee the vendor through the project completion. Company policy requires that a project of this size

go through a formal bid process. A vice president in your company tells you that his friend owns one of the companies that might bid on the project and that the company would be an excellent choice as a vendor. This vice president has a reputation for making or breaking careers. What is generally the BEST course of action?

A. Follow the bid process, and show the vice president why the favored vendor is or is not the best choice

B. Obtain written permission to bypass the formal bid process

C. Let the evaluation team know that management has a favorite vendor

D. Let the contracts department handle the situation

36. The project for the accounting department has been going well when the company says that it must reduce the cost of the project without changing the quality requirements. The project manager has looked to trim any resources, paid more attention to risk on upcoming activities, and even has reduced product scope, but the project remains over the new budget limit. Which of the following should the project manager do NEXT?

A. Get an extension of time

B. Review expensive customer requirements that add the least benefit

C. Suggest the project be terminated

D. Cut 10 percent off the cost estimate of each remaining activity.

37. Which of the following BEST describes the project manager’s role as an integrator?

A. Help team members become familiar with the project.

B. Put all the pieces of a project into a cohesive whole

C. Put all the pieces of a project into a program

D. Get all the team members together into a cohesive whole

38. The project manager has noticed that there have been a lot of changes on the project. This has not been considered to be a problem until one day he discovers that he cannot determine how many scope changes are currently being reviewed. This problem would be an error in which of the following?

A. Change control system and project scope management plan

B. Plan purchases and acquisitions and requirements gathering

C. Lack of a change control board and constrained optimization

D. A poor change configuration system and benefit analysis

39. You are a project manager who was just assigned to take over a project from another project manager who is leaving the company. The previous project manager tells you that the project is on schedule, but only because he has constantly pushed the team to perform. What is the FIRST thing you should do as the new project manager?

A. Check risk status

B. Check cost performance

C. Determine a management strategy

D. Tell the team your objectives

40. The project charter for a project was approved for planning, and you have just been assigned as project manager. Realizing that project planning is an ongoing effort throughout the project, which processes are you MOST likely to combine?

A. Create WBS and Define Activities

B. Estimate Activity Durations and Develop Schedule

C. Develop Human Resource Plan and Estimate Costs

D. Estimate Costs and Determine Budget

41. Linear programming is an example of what type of project selection criteria?

A. Constrained optimization

B. Comparative approach

C. Benefit measurement

D. Impact analysis

42. While constructing a new drug manufacturing plan, you discover a leak in a pipe which has released chemicals into the ground. It was difficult to acquire the necessary government approval and community support for the plant, and management has told you to be particularly careful to not upset the community. You are uncertain of whether the chemicals could leak into the groundwater or cause any damage. What should you do?

A. Follow the instructions to avoid upsetting the community and do nothing

B. Start to write articles in the local paper about how poorly treated the local drinking water is.

C. Wherever possible, communicate all the great benefits of the plant to the community.

D. Inform local officials and ask for their help

43. Your organization is having a difficult time managing all of is projects. You have been asked to help senior management get a better understanding of the problems. What do you do FIRST?

A. Meet with individual project managers to get a better sense of what is happening

B. Send a formal memo to all project managers requesting their project management plans

C. Meet with senior managers to help them develop a new tracking system for managing projects

D. Review the project charters and bar charts for all projects.

44. A person is writing a document identifying the business need for a project and is including a description of the product is created by the project. She includes a list of stakeholders and preassigned resources. What is the role of this person on the project?

A. The project manager for the project or a company functional manager

B. A member of the project management team working at the direction of the project manager

C. The sponsor or the project manager

D. A manager or executive in the organization who is higher in the corporate hierarchy than the project manager.

45. An employee approaches you and asks to tell you something in confidence. He advises you that he has been performing illegal activities within the company for the last year. He is feeling guilty about it and is telling you in order to receive advice as to what he should do. What should you do?

A. Ask for full details

B. Confirm that the activity is really illegal

C. Inform your manager of the illegal activity

D. Tell the employee to inform his boss

46. Which of the following is the BEST method to control changes on the project?

A. Look for sources of changes

B. Make the changes quickly when they occur

C. Prevent changes from being made

D. Direct all changes to the change control board.

47. A project manager has just been assigned to a project that has been in progress for two months when a team member requests more time on an activity he is working on. The project manager discovers that the only impact to the project will be a delay on a noncritical path activity. The customer has emphasized the importance of completing the project on schedule. What should the project manager do NEXT?

A. Submit the information to the change control board, determine if this event might impact the team member’s future work, inform the team member of the board’s decision

B. Ask the team member why they need more time, begin integrated change control, adjust the project schedule as needed

C. Look for impacts to quality, cut unneeded scope from the project, ask for more resources

D. See if any stakeholders object to the change, calculate the exact impact on the project, look at removing this resource from the project

48. You have been working on a very large software development project that has made use of more than 230 people. Finally, all the scope has been completed. It would be BEST to:

A. Throw a party for the team members

B. Make sure the project is integrated with the other projects.

C. Begin to focus on your other projects

D. Analyze project success or failure

49. Adhering to legal requirements, satisfying competing needs, providing accurate and truthful representations, and disclosing conflicts of interest are all:

A. Examples of scope management

B. Examples of the professional and social responsibility of the project manager.

C. Examples of project closure activities

D. Examples of the intellectual property requirements of subcontractors.

50. A company is making an effort to improve its project performance and create historical records of past projects. What is the BEST way to accomplish this?

A. Create project management plans

B. Create lessons learned

C. Create network diagrams

D. Create status reports

51. A project change management plan should be created during which process group?

A. Initiating

B. Planning

C. Executing

D. Closing

52. During construction of a new manufacturing facility in another country, one of your team members complains to you that the wage paid to the workers is below the acceptable wage in your home country. In this situation it is BEST to:

A. Pay the workers at the new facility the same wage as your country.

B. Pay the workers at the new facility a little less than the acceptable wage in your country

C. Pay the workers an appropriate wage for the country within which they work

D. Ignore the issue as you have not heard the workers complain

53. You are given a new project to manage and a brief project scope statement. The project sponsor tells you that there is no required completion date for the project. The BEST thing to do is to:

A. Ask for better definition of the project scope before accepting the project.

B. Accomplish the project as time allows

C. Plan the project as you would a normal project, but build in schedule flexibility

D. Make a list of activities that need to be done.

54. Which of the following is NOT a reason to measure variances from the baseline?

A. To catch deviations early

B. To allow early corrective action

C. To determine if there are any wild fluctuations

D. To create a project control system

55. Which of the following is NOT a measure that determines if a business if a business practice used by another country is an unfair business practice?

A. It hurts the right to physical movement

B. It is a common practice in the other country

C. It does not supply a decent wage for the country and the type of work

D. It discriminates against women

56. You are approached by company A to produce certain software. During the middle of the project, a competitor of company A asks you to produce similar software. What should you do?

A. Do not do the new project since it is a conflict of interest

B. Do the project using some of the material created for company A.

C. Do the project with all new work.

D. Review the intellectual property clause for the first project to help determine the approach to take.

57. It is important to collect project records at the end of the project to:

A. Document decisions made on the project

B. Recall what happened on the project

C. Support cost decisions

D. Support the risks on the project

58. You are assigned as a project manager to lead a new quality improvement project. Management is asking for a project management plan. Which of the following should you create FIRST?

A. A process assurance plan

B. A quality management plan

C. A project management plan

D. A project scope statement

59. All of the following are true of project baselines EXCEPT:

A. They are included in the original approved project management plan.

B. They include approved scope changes

C. They are useful in detecting project variances.

D. They are useful in preparing the WBS.

60. A project manager has finished the project. He knows that the project scope has been completed and is within cost and time objectives set by management. Management, however, says that the project is a failure, because the original schedule was for 27 weeks and the project was completed in 33 weeks. If the project baseline was 33 weeks, the project is a success because:

A. It only had six weeks of changes

B. It was completed within the baseline

C. There were so few changes

D. There was good communication control.

61. You are a new project manager who has never managed a project before. You have been asked to plan a new project. It would be BEST in this situation to rely on ______ during planning to improve your chance of success.

A. Your intuition and training

B. Stakeholder analysis

C. Historical information

D. Configuration management

62. A project management plan should be realistic in order to be used to manage the project. Which o the following is the BEST method to achieve a realistic project management plan?

A. The sponsor creates the project management plan based on input from the project manager

B. The functional manager creates the project management plan based on input from the project manager

C. The project manager creates the project management plan based on input from senior management

D. The project manager creates the project management plan based on input from the team.

63. Another project manager in your company is having difficulty managing his project. You have found that he has not used a project charter and that is probably the cause of the problem. How can you help?

A. Provide him with a copy of an article about project charters

B. Work with his boss to get him a mentor

C. Develop a draft project charter for his use.

D. Talk to him about his project and offer help in creating a project charter.

64. When is it BEST to perform the Close Project or Phase process?

A. At the end of project planning

B. During project closure

C. At the end of each project phase

D. At the beginning of the project with verification throughout the project.

65. Which list includes a process where recommended corrective action is NOT an output?

A. Perform Quality Control, Control Costs, Report Performance

B. Control Costs, Perform Quality Assurance, Direct and Manage Project Execution

C. Control Scope, Distribute Information, Monitor and Control Risks

D. Monitor and Control Project Work, Manage Stakeholder Expectations, Perform Quality Assurance.

66. You are taken to lunch by one of your sellers who has become a friend. He gives you an opportunity to participate in a new venture in association with his company, unrelated to your current employment. What should you do?

A. Refuse to participate

B. Participate

C. Participate but advise your employer of the offer

D. Request your employer’s consent for your participation.

67. You are taking over a project during the planning process group and discover that six individuals have signed the project charter. Which of the following should MOST concern you?

A. Who will be a member of the change control board

B. Spending more time on configuration management

C. Getting a single project sponsor

D. Determining the reporting structure

68. As a project manager, you are presented with the following information on the net present value (NPV) of several potential projects. Which project is your BEST choice?

A. Project A with an NPV $95,000

B. Project B with an NPV of $120,000

C. Project C with an NPV of $20,000

D. Project D with an NPV of -$30,000

69. When is it MOST important that integration is performed?

A. During project planning

B. During project executing

C. At key interface points

D. At the end of each project management process

70. You take over a project that is in a lot of trouble. There are apparently problems with the team dynamics, project scope, sponsor, and timeline. The project has a cost performance index (CPI) of 0.75 and schedule performance index (SPI) of 1.2. The FIRST action you should take is to:

A. Meet with the project sponsor

B. Review all the project deliverables

C. Meet with the team

D. Meet with each team member individually

71. The cost of choosing one project and giving up another is called:

A. Fixed cost

B. Sunk cost

C. Net present value (NPV)

D. Opportunity cost

72. Which of the following BEST describes when a project baseline should be changed?

A. When a major delay occurs

B. When an official change is made

C. When a cost increase occurs

D. Changes should never be made to the baseline

73. The project was going well when all of a sudden there were changes to the project coming from multiple stakeholders. After all the changes were determined, the project manager spent time with all the stakeholders to find out why there were changes and to discover any more.

The project work has quieted down when a team member casually mentions to the project manager that he added functionality to a product of the project. Do not worry he says, “I did not impact time, cost, or quality!”

A. Ask the team member how the need for functionality was determined

B. Hold a meeting to review the team member’s completed work

C. Look for other added functionality.

D. Ask the team member how he knows there is no time, cost, or quality impact.

74. The customer is repeatedly requesting changes. You discover the contract does not include procedures or implementing change. There are no available funds in the customer’s budget to accommodate change. What should you do?

A. Ask your management to use money from the company’s cost reserve.

B. Tell the customer there is no budget for changes in the project

C. Discuss the situation with the customer to decide how to remedy this problem

D. Make only those changes that do not impact cost.

75. You are the project manager for a new international project, and your project team includes people from four countries. Most of the team members have not worked on similar projects before, but the project has strong support from senior management. What is the BEST thing to do to ensure that cultural differences do not interfere with the project?

A. Spend a little more time creating the work breakdown structure and making sure it is complete

B. As the project manager, make sure you choose your words carefully whenever you communicate

C. Ask one person at each team meeting to describe something unique about their culture.

D. Carefully encode all the project manager’s communications.

76. A project may be selected based on all of the following EXCEPT:

A. Benefit measurement

B. Net present value (NPV)

C. The number of resources used

D. Value analysis

77. Your company is purchasing the services of a consultant. You own stock in one of the consulting companies interested in the work. What should you do?

A. Work hard to get the consulting company selected for the project.

B. Tell your manager and remove yourself from the selection committee.

C. Tell the people from the consulting company that you hope they get the work.

D. Keep the information to yourself.

78. You have designed an improvised system for a consumer product that could decrease repair cost for the consumer. Management is impressed with your idea, but has decided to wait until next year to implement it. What is the BEST thing to do?

A. Advise government officials that there is a better alternative that could save the public money

B. Wait until next year

C. Go to one of your competitors with the idea in order to save consumers cost

D. Tell everyone you come in contact with that you have a better design

79. The need for _____ is one of the major driving forces for communication in a project.

A. Optimization

B. Integrity

C. Integration

D. Differentiation

80. Project A has an internal rate of return (IRR) of 21 percent. Project B has an IRR of 7 percent. Project C has an IRR of 31 percent. Project D has an IRR of 19 percent. Which of these would be the BEST project?

A. Project A

B. Project B.

C. Project C

D. Project D

81. Which of the following describes the BEST use of historical records from previous projects?

A. Estimating, life cycle costing, and project planning

B. Risk management, estimating, and creating lessons learned

C. Project planning, estimating, and creating a status report

D. Estimating, risk management, and project planning

82. Which of the following BEST describes the project manager’s role regarding project changes?

A. Discover changes as early as possible

B. Prevent changes that affect the project scope

C. Prevent the addition of profit in sellers’ changes

D. Have the sponsor approve all changes

83. Your new project to outsource work has been going badly. The project deliverables have changed three times, the functional managers keep removing people from the team, and the project schedule baseline has been adjusted four times in the first week. This is MOST likely due to the lack of:

A. A staffing management plan

B. A signed project charter

C. Clear direction from the sponsor

D. A scope management plan

84. During the course of your project, you notice that most of the changes occurring on the project come from the research department. What should you do?

A. Assign a team member to work solely with the research department

B. Change your communications management plan, so only you are assigned to interact with the research department

C. Ask the research department to assign one person to be your liaison

D. Talk to the research department to understand the reasons for the changes

85. Which of the following BEST describes the project manager’s role relating to changes?

A. Serve the customer and do what the customer wants.

B. Monitor and track changes to ensure they benefit the project.

C. Influence the factors that cause changes

D. Deny change requests whenever possible

86. The client demands changes to the product specification that will add only two weeks to the critical path. Which of the following is the BEST thing for the project manager to do?

A. Compress the schedule to recover the two weeks

B. Cut scope to recover the two weeks

C. Consult with the sponsor about options

D. Advise the client of the impact of the change

87. Another project manager has a family emergency and must leave. He has asked you to fill in for him during a team meeting to discuss a minor problem with the project. He has already distributed a detailed agenda and provided with a copy. When you attend the meeting, several members of the team are making fun of the absent project manager’s ethnic heritage. Your company does not have a formal diversity policy covering such behavior. What should you do?

A. Because your company does not have a written diversity policy, there is nothing you can do.

B. Report the incident to the other project manager

C. Hold the meeting as if nothing happened

D. Begin the meeting with a discussion of diversity and professional behavior.

88. A project team member tells you that she went to her project manager with a good idea for a useful change to the project. Instead of giving her approval to make the change, the project manager asked her to write a report describing the benefits of the change. What is the MOST appropriate advice for the situation?

A. The project manager is being unreasonable and should do that kind of work herself

B. Remind the project manager that the benefit cost analysis for the project was done during project planning

C. A project manager must be able to weigh the benefits of the change versus the costs and compare them to other possible changes. The team member should do what was asked.

D. The team member should do what was asked because this sort of information must be given to the project sponsor to make the change.

89. Double declining balance is a form of:

A. Decelerated depreciation

B. Straight line depreciation

C. Accelerated depreciation

D. Life cycle costing

90. It is the middle of the project when the project manager is informed by her scheduler that the project control limits are secure. That same morning she receives a note from a team member about a problem he is having. The note says, “This activity is driving me crazy and the manager of the accounting department won’t help me until the activity’s float is in jeopardy.” In addition, the project manager has e-mails, a team member walks in to the project manager’s office to tell he ra corrective action was implemented by a team member from the project management office, but was not documented. What should the project manager do NEXT?

A. Report the documentation violation to the project management office, evaluate the security of the control limits, and review the e-mailing rules in the communications management plan

B. Clarify the reasoning behind documentation being a problem, get the accounting department to assist the team member, and respond to the minor stakeholder

C. Add the implemented corrective action to the historical records, discuss the value documentation at the next team meeting, and smooth the team member with the accounting department problem.

D. Find out who caused the problem with the accounting department, respond to the minor stakeholder before responding to the other e-mails, and review the process listed in the communications plan for reporting concerns with the team member having the documentation problem.

91. The project manager has just received a change from the customer that does not affect the project schedule and is easy to complete. What should the project manager do FIRST?

A. Make the change happen as soon as possible.

B. Contact the project sponsor for permission

C. Go to the change control board

D. Evaluate the impacts on other project constraints

92. A project is considered closed when the:

A. Client accepts the product

B. Lessons learned are completed

C. Archives are completed

D. Contract is finished

93. You have been assigned to manage the development of an organization’s first Web site. The site will be highly complex and interactive, and neither your project team nor the client has much experience with Web site development. The timeline is extremely aggressive. Any delay will be costly for both your firm and the client. You have a project sponsor and have achieved agreement and sign-off on both the project charter and the project management plan. Client personnel have been kept fully informed of th project’s progress through status reports and regular meetings. The project is on schedule, within the budget, and a final perfunctory review has been scheduled. Suddenly you hear that the entire effort may be cancelled because the product developed is totally unacceptable. What is the MOST likely cause of this situation?

A. A key stakeholder was not adequately involved in the project.

B. The project charter and project management plan were not thoroughly explained or adequately reviewed y the client.

C. Communications arrangements were inadequate and did not provide the required information to interested parties

D. The project sponsor failed to provide adequate support for the project.

94. When should the project baselines be changed?

A. They should not be changed

B. Only for changes that have been approved by the change control board.

C. At each project team meeting

D. For all approved changes

95. A project manager meets with a resource manager and asks to move resources from project A to project B. What is the MOST likely reason for this request?

A. A problem has caused delay beyond the project manager’s ability to control

B. Project A has become higher priority within the organization

C. An activity has taken longer than planned

D. An activity was missed because a work breakdown structure was not created.

96. The Java development of a project is outsourced to India. The project schedule is starting to slip. What is the LEAST likely cause of the slippage.

A. Lack of competent programmers

B. Cultural influences

C. Internationalization

D. Communication

97. A project has just begun when one of the stakeholders asks the project manager about making a change to the format of the deliverable for activity Y. She wants to know how to go about submitting the change for review. The project manager should direct her to:

A. The change control board

B. The communications management plan.

C. The sponsor

D. The change control system

98. Outputs of the Close Project or Phase process include all of the following EXCEPT:

A. Project archives

B. Formal acceptance

C. Lessons learned

D. A risk audit

99. There have been numerous changes on your project. All approved changes are BEST reflected in the:

A. Performance measurement variance

B. Verify Scope process

C. Change control procedures

D. Project management plan

100. Which of the following is CORRECT concerning a change management plan?

A. It should include a method for controlling schedule

B. It is better if it focuses on cost

C. It is better if it concentrates on risk

D. It should be created during the executing process group.

101. You are in the middle of a project when you discover that a software seller for your project is having major difficulty keeping employees due to a labor dispute. Many other projects in your company are also using the company’s services. What should you do?

A. Attempt to keep the required people on your project.

B. Tell the other project managers in your company about the labor problem

C. Contact the company and advise it that you will cancel its work on the project unless it settles its labor dispute.

D. Cease doing business with the company

102. You have always been asked by your management to cut your project estimate by 10 percent after you have given it to them. The scope of your new project is unclear and there are over 30 stakeholders. Management expects a 25 percent reduction in downtime as a result of the project. Which of the following is the BEST course of action in this situation?

A. Replan to achieve a 35 percent improvement in downtime

B. Reduce the estimates and note the changes in the risk response plan

C. Provide an accurate estimate of the actual costs and be able to support your estimate

D. Meet with the team to identify where you can find 10 percent savings.

103. During the creation of lessons learned for a project, the team determines that the project would have been better if they had a change control board. Which of the following is the BEST description of what a change control board helps the team to do?

A. Create change requests

B. Approve or reject changes

C. Create procedures

D. Formulate the change

104. The role of the project manager relating to integration is MOST appropriately described as:

A. Ensuring that the various project elements are properly coordinated

B. Ensuring that team members work together.

C. Ensuring that the stakeholders’ role is integrated with the rest of the team.

D. Ensuring that management’s role is integrated into the everyday workings of the project.

105. Your company can accept one of three possible projects. Project A has a net present value (NPV) of US $30,000 and will take six years to complete. Project B has an NPV of US $60,000 and will take three years to complete. Project C has an NPV of US $90,000 and will take four years to complete. Based on this information, which project would you pick?

A. They all have the same value

B. Project A

C. Project B

D. Project C

106. The networking vendor has contacted the project manager to inform her that the recent earthquake will impact the delivery of critical components. The project team meets to determine the impact on the overall project and determines that staffing will not be affected, but that changes will need to be made in the areas of risk and cost management. It is too soon to tell if quality baselines will be affected by this schedule change. What is the project team involved in here?

A. Configuration management

B. Work authorization analysis

C. Status review meeting

D. Integrated change control

107. You have four projects from which to choose one. Project A is being done over a six year period and has a net value (NPV) of US $70,000. Project B is being done over a three year period and has an NPV of US $30,000. Project C is being done over a five year period and has an NPV of US $40,000. Project D is being done over a one year period and has an NPV of US $60,000. Which project would you choose?

A. Project A

B. Project B

C. Project C

D. Project D

108. What is the LAST thing that occurs in the Close Project process?

A. Formal acceptance is received

B. Lessons learned are created

C. Financial closure is achieved

D. Resources are released

109. The customer wants to make a change to the project scope. The BEST thing for the project manager to evaluate is the:

A. Effect of the change on scope management

B. Effect of the change on the project scope.

C. Effect of the change on the project schedule, cost, quality and risk.

D. Effect of the change on the project baselines.

110. You are performing administrative closure during the Close Project process. Upon completion o this process, you will have project archives, formal acceptance, and:

A. Project reports

B. Lessons learned

C. Performance measurement documentation

D. Statement of work updates

111. The primary customer of a project has requested an application change during user testing. As project manager, how should you BEST address this issue?

A. Develop a risk mitigation plan

B. Through a formal change request

C. Inform the project sponsor of changes to scope, cost and schedule

D. Ensure that scope change complies with all relevant contractual provisions

112. A work authorization system can be used to:

A. Manage who does each activity

B. Manage when and in what sequence work is done

C. Manage when each activity is done

D. Manage who does each activity and when it is done.

113. Which of the following BEST describes the project manager’s role during project planning?

A. Creating a bar chart and getting management to approve it

B. Coordinating the creation of a document that can be used to guide the project.

C. Making a list of activities the team members are required to perform

D. Determining what can get in the way and how to prevent it.

114. Instead of celebrating the end of the project, the stakeholders are breathing a sigh of relief. None of them were confident the product would meet the end date. Which of the following is NOT one of the reasons this project had difficulty?

A. Lack of payback period

B. Lack of milestones

C. Lack of a communications management plan

D. Lack of a staffing management plan

115. Which of the following is included in a project charter?

A. A risk management strategy

B. Work package estimates

C. Detailed resource estimates

D. The business need for the project

116. What is the difference between expected monetary value and net present value?

A. Expected value is the estimated value of the work actually accomplished and net present value is the value of the work to be done.

B. Expected value is the value it takes to recover your investment and net present value is the value of money.

C. Expected value is the probability times impact of an opportunity and net present value is the benefits less costs over many time periods.

D. Expected value is the estimated value of risk response plans and net present value helps determine the value of investments.

117. All of the following could occur during the Close Process or Phase process EXCEPT:

A. Creating lessons learned

B. Formal acceptance

C. Reducing resource spending

D. Performing benefit cost analysis

118. What does benefit cost ratio (BCR) of 2.1 mean?

A. The costs are 2.1 times the benefits

B. The profit is 2.1 times the costs

C. The payback is 2.1 times the costs.

D. The cost is 2.1 times the profit

119. Which of the following sequences represents straight line depreciation?

A. $100, $100, $100

B. $100, $120, $40

C. $100, $120, $160

D. $160, $140, $120

120. For which of the following actions could a project manager incur a fine and be jailed?

A. Using people from outside the project manager’s country to work on the project

B. Failing to file the necessary permits in their own country

C. Paying a bribe to a foreign official

D. Not using minority workers on the project

121. All of the following should be done by the project manager during the project monitoring and controlling process group EXCEPT:

A. Determine that a change has occurred

B. Ensure that a change is beneficial

C. Make sure all changes are approved by management

D. Manage changes as they occur.

122. You are in the middle of executing a major modification to an existing product when you learn that the resources promised at the beginning of the project are not available. The BEST thing to do is to:

A. Show how the resources were originally promised to your project.

B. Replan the project without the resources

C. Explain the impact if the promised resources are not made available

D. Crash the project

123. This project is chartered to determine new ways to extend the product life of one of the company’s medium-producing products. The project manager comes from the engineering department and the team comes from product management and marketing departments.

The project scope statement and project planning are completed when a stakeholder notifies the team that there is a better way to complete one of the work packages. They even supply a technical review letter from their department proving that the new way to complete the work package will actually be faster than the old way.

The project manager has had similar experiences with this department on other projects, and was expecting this to happen on this project. What is the FIRST thing the project manager should do?

A. Contact the department and complain again about their missing the deadline for submission of scope.

B. Look for how this schedule change will impact the cost to complete the work package and the quality of the product of the work package.

C. See if there is a way to change from a matrix environment to a functional organization so as to eliminate all the interference from other departments.

D. Ask the department if they have no other changes.

124. The project manager on a large software installation project is working with her team on a critical set of activities. They are working late on Saturday night. Circumstances create the wherein the project manager must decide to change the schedule that will push the end date of the project out two weeks. What has MOST likely happened?

A. An emergency project change has taken place.

B. Scope creep has occurred

C. A status change to the implementation has taken place.

D. Risk assessment failure has taken place

125. Which of the following techniques is the BEST way to determine project objectives?

A. Delphi technique

B. Earned value analysis

C. Expert interviews

D. Pareto

126. An activity needs more time because an identified risk has occurred. The project manager determines that there is enough reserve to accommodate the change. Who needs to approve the change?

A. Management

B. Project manager

C. Team member

D. Functional manager

127. A project manager is assigned to a new, high priority project. There are only five available resources because other resources are already committed to projects. The time available to complete the project is less than half the time needed, and the project manager cannot convince management to change the end date. The project manager should:

A. Coordinate with team members the overtime necessary to complete the work

B. Provide the team with opportunities to produce acceptable quality on the work that can be accomplished

C. Look for any scope that can be cut from the project.

D. Use more experienced resources to complete the work faster.

128. Inputs to the Direct and Manage Project Execution process include all of the following EXCEPT:

A. Approved corrective actions

B. Project management plan

C. Implemented corrective actions

D. Defect repair orders

129. All of the following are purposes of the project charter EXCEPT:

A. It establishes the project.

B. It identifies the product acceptance criteria

C. It gives the project manager authority

D. It includes stakeholders’ requirements

130. A good friend at work tells you that when his wife was diagnosed with cancer, he stole items from work and sold them, using the money for her treatment. He has since paid back the money taken, in ways that kept his theft secret. Ethically, what should you do?

A. Advise your friend to tell his company and do nothing

B. Report him to his manager

C. Talk with a lawyer to see if this can be justified

D. Attempt to gather evidence to determine whether or not the theft in fact occurred.

131. You are a project manager for a large consulting firm. Your superior has just asked for your input on a decision about which project your company should pursue. Project A has an internal rate of return (IRR) of 12 percent. Project B has a predicted cost ratio (BCR) of 1.3. Project C has an opportunity cost of US $75,000. Project D ha a payback period of six months. If you had to choose based on this data, which project would you select?

A. Project A.

B. Project B.

C. Project C.

D. Project D.

132. The project management plan is LEAST useful for which of the following?

A. Guiding project execution

B. Documenting planning assumptions

C. Facilitating communication among stakeholders

D. Developing the project charter

133. Your project sponsor is extremely happy with the project performance to date. To celebrate, he wants to hold a party with dancing and liquor for the entire team. You are concerned because the company policy states that “no alcohol can be served at company events.” What should you do?

A. The project sponsor is responsible. Hold the event as a good team-building experience.

B. Inform human resources that the sponsor is serving alcohol at a company function

C. Tell the project sponsor that the party is a great idea, but no alcohol can be served.

D. Suggest the event be held outside of working hours

134. A project manager has put in place rules covering who will have access to controlled documents, how changes to these items will be recorded and approved, and how everyone will know what the current version is. The project manager is therefore creating a:

A. Work authorization system

B. Change control system

C. Configuration management system

D. Project management information system

135. A project manager has made a change to the project. What should she do NEXT?

A. Assign resources

B. Revise the project management plan and/or project documents

C. Evaluate impact

D. Request change control board involvement

136. The project was going well until the director of marketing discovered that two of her staff members were working different versions of the sampling plan, a product of your project. Which of the following BEST describes what needs the attention of the project manager on this project?

A. Stakeholder management

B. Resource allocation

C. Staffing management plan

D. Configuration management

137. The project manager is working to clearly describe the level of involvement expected from everyone involved in the project in order to prevent rework, conflict, and coordination problems. Which of the following BEST describes the project manager’s efforts?

A. Develop, Project Management Plan and Plan Quality

B. Problem solving, control, and discovering gold plating

C. Verify Scope and Control Quality

D. Monitor and Control Risks, Develop Project Team, and lessons learned

138. You have been assigned as the project manager for a construction project that has had two previous project managers, when you discover that a deliverable will be late. Your analysis shows that the item can be purchased from another seller at a higher price without affecting the schedule. What is the BEST thing to do?

A. Evaluate the impact of the decision

B. Discuss the impact with the customer and ask for a decision

C. Crash or fast track the project.

D. Change the project management plan to reflect the new due date.

139. What is the LAST thing to do in project closure?

A. Complete the lessons learned

B. Provide the client with all pertinent documentation

C. Update the archives

D. Release the team

140. A project manager is trying to convince management to use more formal project management procedures and has decided to start improving the company’s project management by obtaining a project charter. Which of the following BEST describes why the project charter would help the project manager?

A. It describes the details of what needs to be done.

B. It lists the names of all team members.

C. It gives the project manager authority.

D. It describes the project’s history.

141. Which factor would NOT be considered when choosing between two projects to undertake?

A. Net present value (NPV)

B. Benefit cost ratio (BCR)

C. Payback period

D. Law of diminishing returns

142. What is a project management information system?

A. A computerized status tracking system

B. A manual status tracking system

C. A method to determine and archive how the project is doing

D. A method to gather, integrate and disseminate what or how the project is doing

143. Your project no longer ties into the company’s objectives. What would be the BEST thing to do?

A. Decrease the cost

B. Extend the schedule

C. Change the CPI

D. Change the target opportunity cost

144. You are managing a multi-million dollar project that is a joint venture between your company and another organization. You have repeatedly tried to get the contact and the project charter finalized between the two organization, but there has been a great deal of arguing over language and details. The project’s scope has been expanding, cost have increasing, and the schedule has been regularly lengthening. You learn very suddenly that the project has been cancelled because the other organization withdrew its share of the funding for the project. What is the MOST likely reason that this occurred?

A. Failure to understand the budgetary process

B. Inadequate scope management

C. Lack of sponsor commitment

D. Poorly done initial cost-benefit analysis

145. There are two projects to choose between: Project A with an NPV of US $45,000, or Project B with an NPV of US $85,000. What is the opportunity cost of selecting project B?

A. $45,000

B. $85,000

C. $40,000

D. $130,0000

146. A project is plagued by changes to the project charter. Who has the primary responsibility to decide if these changes are necessary?

A. The project manager

B. The project team

C. The sponsor

D. The stakeholders

147. Who issues the project charter?

A. Sponsor

B. Project manager

C. Project team

D. Stakeholders

148. A project has suffered many delays and the project manager has moved resources around, spent more time with risk management, and even fast tracked the project where possible. The project must be completed by its original agreed-to date, as resources are needed for another project at that time. The project manager is about to meet with the customer to tell them that product scope needs to be cut when you stop him. What would you advise him to do?

A. Cut quality before cutting scope

B. Move resources from a noncritical path to a critical path

C. Work overtime

D. Reevaluate the project’s business case.

149. All of the following are outputs of the Monitor and Control Project Work process EXCEPT:

A. Rejected change requests

B. Recommend corrective actions

C. Forecasts

D. Recommend defect repair

150. The project manager on a large software installation project is working with her team on a critical set of activities. They are working late on Saturday night. Circumstances create the situation wherein the project manager must decide to change the schedule that will push the end date of the project out two weeks. What BEST action should the project manager take next as a result of her decision?

A. Immediately document and capture the changes and present them to the change control board the next time that board is available for contact.

B. Look for free float to bring the project back into schedule

C. Implement configuration management in order to obtain senior management approval and then make the change.

D. Review her detailed risk assessment development process to ensure that other unidentified risks are included and a plan for mitigation is created.

151. During project executing, you find that the customer has requested a change to the scope of work even though it was previously not approved. There are no objections to the cost of the change. What should you do FIRST?

A. Follow the change control process

B. Discuss the change with the customer

C. Meet with the team and plan alternatives

D. Evaluate and document the risks that might result from this change

152. In order to decrease the risk on the project, the project manager decides during project executing to change resources on a near-critical path activity. If she is unsure whether such a change must be formally done on the project, she should look at the:

A. Configuration management plan

B. Change control system

C. Integrated change control

D. Change control board

153. The customer wants to expand the project scope after the project performance measurement baselines have been established. The customer will need to follow which procedures?

A. Scope control

B. Integrated change control

C. Integrated management

D. Document control

154. A project manager is appointed to head highly technical project in an area with which this person has limited familiarity. The project manager delegates the processes of Develop Schedule, Estimate Costs, Define Activities, and Estimate Activity Resources to various project team members, and basically serves as an occasional referee and coordinator of activities. The results of this approach are likely to be:

A. A team functioning throughout the project at a very high level, demonstrating creativity and commitment.

B. A team that initially experiences some amounts of confusion but that after a period of time becomes a cohesive and effective unit

C. A team that is not highly productive, but that stays together because of the work environment created by the project manager.

D. A team that is characterized by poor performance, low morale, high level of conflict and high turnover

155. During project executing, the project manager determines that a change is needed to material purchased for the project. The project manager calls a meeting of the team to plan how to make the change. This is an example of:

A. Management by objective

B. Lack of a change management plan

C. Good team relations

D. Lack of a clear work breakdown structure

156. You are in the middle of project executing and find that you are running out of money due to unanticipated changes. What is the BEST thing to do?

A. Crash or fast track the project

B. Reevaluate the risk analysis and contingency funding

C. Ask for a change to the project budget

D. Use resources that do not change against the project

157. Integration is done by the:

A. Project manager

B. Team

C. Sponsor

D. Stakeholders

158. A project has a payback period of nine months. What does this mean?

A. It will take the project nine months to start incurring costs

B. The project will be complete in nine months

C. The first nine months of the project will provide profit to the company

D. It will take the project nine months to cover the investment and start generating revenue

159. During what part of the project management process is MOST of a project’s budget expended?

A. Planning

B. Executing

C. Monitoring and controlling

D. Closing

160. The amount of funds available for a company to invest in projects is called:

A. Working capital

B. Sunk costs

C. Value analysis

D. Direct cost

161. You are assigned as the project manager in the middle of the project. The project is within the baselines, but the customer is not happy with the performance of the project. What is the FIRST thing you should do?

A. Discuss it with the project team

B. Recalculate baselines

C. Renegotiate the contract

D. Meet with the customer

162. You have a choice of four ongoing projects that you can take over as project manager. Project 1 has a benefit cost ratio (BCR) of 1.4, is a high priority project and has a critical path length of 16 months. Its cost performance index (CPI) is 1.2. Project 2 has a schedule performance index (SPI) of 1.1, is using three critical resources, has a low priority, and has a BCR of 1.1. Project 3 has a CPI of 1.2, an SPI of 0.89, a BCR of 1.6, and a critical path length of 19 months. Project 4 has a CPI of 0.82, an activity with 33 days of float, a hard-to-get resource assigned to activity L, and a priority of keeping cost low. Based on the above, which project would you prefer to take over?

A. Project 1

B. Project 2

C. Project 3

D. Project 4

163. Which of the following would BEST prevent cultural problems on your international project?

A. Training in the project management process to be used

B. Training in the language of one of the countries involved in the project.

C. Training in cultural differences between the other countries

D. Training on mannerisms of the other countries

164. An output of the Close Project of Phase process is the creation of:

A. Project archives

B. A project charter

C. A project management plan

D. A risk analysis plan

165. All of the following are NOT parts of a project management plan EXCEPT:

A. Baselines

B. Milestone list

C. Risk register

D. Lessons learned

166. A software development project has been suffering through many major project changes. Because of this, the project manager has not been able to do much but complete change request forms. Which statement BEST describes the other activities the project manager should be doing?

A. Determine that changes have been made and whether the changes are beneficial. List all of them in the scope management plan

B. Determine if a change is needed. Determine whether that change is beneficial, notify stakeholders affected by the change.

C. List all changes in the project charter, notify stakeholders affected by changes and ensure the team signs off on all changes

D. Determine that a change has occurred. Notify all stakeholders affected by the change, list all the changes in the scope management plan

167. Over lunch with another project manager, you discuss ways to identify risks on your project. The next day, the other project manager sends you a risk identification software created by her company with a copyright date of 1998. What should you do?

A. Find out if using an old format would be acceptable

B. Obtain approval from your legal department

C. Share some of your templates with her to improve competencies

D. Send the software back

168. As a project manager, you are presented with the following information on the paycheck period for several possible projects. Which project is your BEST choice?

A. Project A with a payback period of 6 months

B. Project B with a payback period of 9 months

C. Project C with a payback period of 12 months

D. Project D with a payback period of 18 months

169. Approved corrective action is an input to which of the following processes?

A. Verify Scope

B. Direct and Manage Project Execution

C. Develop Project Charter

D. Develop Schedule

170. When managing a project, which of the following is the BEST order to deal with problems that arise?

A. Go to the team, go to management, go to resource managers.

B. Go to resource manager, go to management, go to the customer

C. Handle it yourself, go to the customer, go to management

D. Resolve the problem with resources you control, go to the resource manager, go to the customer

171. Close Procurements is similar to Close Project in that they both involve:

A. Product verification

B. Kickoff meetings

C. Quality assurance activities

D. Creation of the scope verification plan

172. You need to make a major change to the equipment used on the project. You know of a product that meets your needs, but you are worried because your brother owns the company that produces the product. What should you do?

A. Negotiate a good deal for the project with your brother

B. Let the customer know of the issue

C. Submit the bid and allow your brother to negotiate with the contracting office

D. Eliminate your brother from bidding

173. Benefit measurement and constrained optimization are examples of:

A. Benefit cost ratios

B. Variable costs

C. Types of depreciation

D. Project selection methods

174. Which of the following BEST describes formal acceptance of a project?

A. Substantial completion is reached

B. Customer sign-off of the product is documented

C. Final payment is made

D. Final deliverables are sent to the customer

175. You are a project manager working on a multimillion-dollar project. As the project has progressed, you have become friends with the general contractor. You are working on a US $100,000 change request. She has offered to let you use her boat on the lake this weekend while she is away. What should you do?

A. Accept the offer with thanks

B. Decline the offer

C. Decline the offer and report it to your supervisor

D. Ask your boss to approve your use of the boat

176. If Project A has a net present value (NPV) of US $30,000 and project B has an NPV of US $50,000, what is the opportunity cost if project B is selected?

A. $23,000

B. $30,000

C. $20,000

D. $50,000

177. Which of the following BEST describes the phrase, “influencing the factors that affect change?”

A. Telling people that changes are not allowed

B. Determining the sources of changes and fixing the root causes

C. Adding more activities to the work breakdown structure to accommodate risks

D. Calculating the impact of changes to date on the project

178. One of the project objectives for your company was to acquire additional expertise completing a large scale design project. The project is mostly completed when your client terminates the contract. A change in their business means the work is no longer needed. What is the MOST effective thing to do?

A. Stop work immediately

B. Complete the project, but do not charge the client for the time

C. Tell the client that work will stop after it is completed

D. Move on to the Close Project or Phase process

179. The project is not going well and many changes are being made. Which of the following should you do FIRST to gain control of the project?

A. Review the project scope with the stakeholders

B. Create a new change form

C. Remind everyone of the change procedures

D. Ask the sponsor to review the project charter

180. In order to complete work on your projects, you have been provided confidential information from all of your clients. A university contacts you to help it in its research. Such assistance would require you to provide the university with some of the client data from your files. What should you do?

A. Release the information, but remove all references to the client’s names

B. Provide high-level information only

C. Contact your clients and seek permission to disclose the information

D. Disclose the information

181. Which of the following BEST describes a project management plan?

A. The schedule, management plans, and budget

B. The project manager’s plan for managing and controlling the work

C. The project charter WBS, and project scope statement

D. A formal, approved document used to control the project.

182. Which of the following would be the BEST project to select?

A. A project that will take six years to complete and has an NPV of $45,000

B. A project that will take three years to complete and has an NPV of $85,000

C. A project that will take eight years to complete and has an NPV of $30,000

D. A project that will take 10 years to complete and has an NPV of $60,000

183. Four projects have been proposed to management. Project A has a payback period of 16 months. Project B has a payback period of 12 months. Project C has a payback period of eight months. Project D has a payback period of six months. Which project should management choose?

A. Project A.

B. Project B.

C. Project C.

D. Project D.

184. Which of the following is a common problem in the Close Project or Phase process?

A. Retaining resources to complete the project

B. Completing the quality assurance plan

C. Obtaining scope verification

D. Completing a project charter

185. Your project team is spending so much time reviewing potential changes to a project that you do not have time to complete project work. Which of the following is the LEAST likely reason for this problem?

A. No change control board

B. Not enough of an effort to identify the project stakeholders

C. A poor communications management plan

D. An unclear project charter

186. The sponsor assigns you to be the project manager of a project that crosses functional lines and is designed to operate a 6 sigma levels. The sponsor has given you cost and schedule requirements. Which of the following would NOT be an appropriate action on your part?

A. Accepting the requirements

B. Evaluating the project risks

C. Creating a detailed estimate

D. Working with the team to come up with a project management plan

187. A project manager is putting her project control system in place. After a few meetings with others, she realizes that there a few effective measures of progress that can be used on the project. If you were to advise her, what would be the BEST thing the project manager can plan to do the control the project?

A. Emphasize the creation of milestones.

B. Add more people to the project team to help control it.

C. Have meetings every week versus every month.

D. Break the project into phases.

188. Which of the following BEST describes a project management plan?

A. A printout from project management software

B. A bar chart

C. Risk, staffing, process improvement, and other management plans

D. The project scope

189. Documents that serve as historical records for future projects are archived:

A. Throughout the project

B. Before the end of planning

C. Before the end of execution

D. During closure

190. Which of the following could happen during project executing as a result of fast tracking the project?

A. A problem in a successor activity could affect more activities

B. All successor activities will have more float

C. Subsequent activities will have additional risk

D. Subsequent activities will lose resources

191. The CEO of the company has assigned a project manager to a project that the CEO has wanted to do for a long time. What should the project manager do FIRST?

A. Assist the CEO in putting together a benefit cost analysis to show the need for the project.

B. Work with the CEO to get buy-in from the other stakeholders

C. Produce a ranking of all feasible projects, including the assigned project, in a weighted scoring of decision variables.

D. Guide the creation of a project charter.

192. Which of the following is CORRECT?

A. Inspecting is part of project control and order of magnitude estimates are in the range of +10 to -25 percent.

B. Determining that the project is following policies and procedures is done in the Perform Quality Assurance process, and accepting work results is done in the Verify Scope process

C. Define Scope and make-or-buy decisions are parts of the Plan Procurements process.

D. Cost estimates are best created by the person doing the work and the detailed project cost budget is created by management.

193. You have just been assigned to take over a project that your management has told you is “out of control.” When you asked your management what the problems were, they had no specifics, but said that the project was behind schedule, over budget, and the client was dissatisfied. Which of the following should be of the MOST concern to you?

A. The project is over budget and behind schedule

B. There is very little documentation related to the project.

C. The client is very dissatisfied with the project’s progress.

D. Your management is looking for rapid and visible action on this project to rectify the problems.

194. Which of the following is part of the integration management process?

A. Monitor and Control Project Work

B. Develop Human Resource Plan

C. Perform Quality Assurance

D. Report Performance

195. You are a project manager for one of many projects in a large and important program. At a high-level status meeting, you note that another project manager has reported her project on schedule. Looking back on your project over the last few weeks, you remember many deliverables from the other project that arrived late. What should you do?

A. Meet with the program manager

B. Develop a risk control plan

C. Discuss the issue with your boss

D. Meet with the other project manager

196. You are about to begin negotiations with people from another country. Which of the following should provide guidance on what business practices are allowed and not allowed?

A. The company code of conduct

B. The project charter

C. The scope management plan

D. The negotiation plan

197. A family member ha a copy of a software program. He offers it to you at no cost because it will solve a business problem you have discussed with him. What should you do?

A. Do not accept the software, and advise the family member that such an activity is in violation of the copyright law

B. Refuse the software, and notify the owner of the software

C. Accept the software, and use it until you are able to buy the software yourself.

D. Accept the software with thanks since the software creator will not find out.

198. During project executing, a large number of changes are made to the project. The project manager should:

A. Wait until all changes are known and print out a new schedule

B. Make sure the project charter is still valid

C. Change the schedule baseline

D. Talk to management before any changes are made

199. A floor is one of the office buildings a company owns is now available for rent. It is imperative that the space be rented within one month. The only offer that has been received is from a company that is a competitor. What is the BEST thing to do in this situation?

A. Offer the space to the customer under a short-term lease agreement

B. Report the issue to management and inform the customer of their decision

C. As part of the lease agreement, include a non-competitive agreement

D. Tell the customer that your company has decided to use the space.

200. Your company puts a new product into the marketplace without any reports of problems. However, your internal research indicates that there is a possibility of serious injuries that would US $20,00,000 to fix. What should you do?

A. Make the necessary modifications to the products in production

B. Recall all the existing product

C. Wait until an injury to verify the impact

D. Obtain insurance to cover the anticipated damages

201. You have just completed the design phase for a client’s project and are about to enter the implementation phase. All of the following need to be done EXCEPT:

A. Lessons learned

B. Updating records

C. Formal acceptance

D. Completion of the product of the project.

202. Halfway through the project, the client considers cancelling the remaining work and the contract. It would be BEST to look at which of the following to determine the purpose for the project?

A. The project description and need in the project charter

B. The WBS dictionary to verify that the scope is correct

C. The risk response plan to evaluate alternatives

D. The chart of accounts to determine the estimate at completion

203. Due to corporate restructuring, the project sponsor, a major stakeholder, and the CEO have level the company. The project manager’s project is past the halfway point and the remaining members of the management team have been lukewarm toward the project. The new CEO does not place a high value on project management methodology, and the project team is nervous about its future. Under these circumstances, what is the project manager’s primary responsibility?

A. Try to determine if the tea should continue to work on the project.

B. Ensure that a conflict of interest does not compromise the legitimate interests of the customer.

C. Interact with others in a professional manner while completing the project.

D. Provide accurate and truthful representations in all project reports.

204. You are a new project manager for Company B. You previously worked for Company A, which had an extensive project management practice. Company B has its own procedures, but you are more familiar with those from Company A. You should:

A. Use the practices from Company A but include any forms from Company B.

B. Use the forms from Company B and begin to instruct them on ways to upgrade them

C. Talk about changes to the change control board of Company B.

D. Interact with others in an ethical way by sharing the good aspects of Company A’s procedures.

205. All technical work is completed on the project. Which of the following remains to be done?

A. Verify Scope

B. Plan Risk Responses

C. Create a staffing management plan

D. Complete lessons learned.

206. You are asked to prepare a budget for completing a project that was started last year and then shelved for six months. All the following would be included in the budget EXCEPT?

A. Fixed costs

B. Sunk costs

C. Direct costs

D. Variable costs

207. You are managing a two-year project involving staff from several departments. The project is on schedule and within budget. A key team member leaves for a four-week vacation without completing a highly technical and specialized activity assigned to him (activity A). The project team cannot begin activity B or active E (a critical path activity) until activity A is completed. Activity A has three days float and is not on the critical path. A team member, a vendor, and a nonteam member work overtime to complete activity A within its float time. You need to reimburse the nonteam member’s department and pay the vendor at an overtime rate. What action should you take?

A. Send a complaint letter to the key team member’s boss, and ask him to fund the extra cost expended.

B. Reevaluate your communications management plan

C. Thank the others for filing in, but tell them not to waste time on noncritical path activities

D. Pay the cost out of your project reserves

208. Many more changes were made to the project during the project executing processes than had been expected. What is the BEST thing for the project manager to do now?

A. Wait until all changes are known, print out a new schedule, and revise the baseline

B. Make changes as needed, but maintain a schedule baseline

C. Make only the changes approved by management

D. Talk to management before any changes are made

209. Which of the following are ALL outputs of the Perform Integrated Change Control process?

A. Approved corrective actions, validated defect repair, forecasts, deliverables

B. Deliverables, implemented corrective actions, rejected change requests, validated defect repair

C. Approved defect repair, validated defect repair, rejected change requests, approved corrective actions

D. Recommend corrective actions, validated defect repair, approved defect repair, rejected change requests.

210. A project manager is working on a complex project with people from around the world. The project schedule is set, but the work packages require detailed integration with other work packages done by the buyer. What is the BEST thing the project manager could use to control the situation?

A. Work authorization system

B. Configuration management

C. Historical information

D. Change control board

211. Which of the following BEST describes the difference between the Control Scope process and Perform Integrated Change Control?

A. Control Scope focuses on making changes to the product scope and Perform Integrated Change Control focuses on making changes to integration.

B. Control Scope focuses on controlling the scope of the project and Perform Integrated Change Control focuses on determining the impact of a change of scope on time, cost, quality, risk, resources, and customer satisfaction

C. Control Scope focuses on controlling the scope of the project and Perform Integrated Change Control focuses on making changes to integration

D. Control Scope focuses on making changes to the product scope and Perform Integrated Change Control focuses on determining the impact of a change to scope, time, cost, quality, resources, and customer satisfaction.

212. Your company just won a major new project. It will begin in three months and is valued at US $2,000,000. You are the project manager for an existing project. What is the FIRST thing you should do upon hearing of the new project?

A. Ask management how the new project will use resources

B. Resource level your project

C. Crash your project

D. Ask management how the new project will affect your project.

213. The engineering department has uncovered a problem with the cost accounting system and has asked the systems department to analyze what is wrong and fix the problem. You are a project manager working with the cost accounting programs on another project. Management has issued a change request to the change control board to add the new work to your project. Your existing project has a cost performance index (CPI) of 1.2 and a schedule performance index (SPI) of 1.3 so you have some room to ad work without delaying your existing project. After some analysis, you determine that the new work and existing work do not overlap and can be done concurrently. They also require different skill sets. Which of the following is the BEST thing to do?

A. Develop Project Charter

B. Reestimate the project schedule with input from the engineering department

C. Verify the scope of the new work with the help of the stakeholders

D. Identify specific changes to the existing work.

214. You have created the project charter but could not get it approved. Your manager and his boss have asked that the project begin immediately. Which of the following is the BEST thing to do?

A. Set up an integrated change control process.

B. Show your manager the impact of proceeding without approval.

C. Focus on completing projects that have signed project charters

D. Start work on only the critical path activities

215. Your project has a cost performance index (CPI) of 1.1, and a schedule performance index (SPI) of 1.03. All the deliverables to date have been completed to the customer’s satisfaction. Getting formal acceptance of the project management plan was difficult because the schedule was compressed beyond reason. Actvity B has float of 2 weeks, activity C has float of zero, activity D has zero float and activity E is being done by a new employee and has a float of 3 weeks.

The hardest part of the project is about to start and even the project management office has asked you to increase your management oversight and report more often on the status of the project. In preparing your report you find out that the team member completing activity D reports a one day delay, the team member completing activity D reports that the material needed t o complete the activity has not arrived. The team member for activity B tells you his activity will be delayed by two days because the customer has delayed formal acceptance during the Verify Scope process. Another team member reports that the earned value-related trend report is favorable. What would you do if you were the project manager?

A. Investigate why it was difficult to get formal acceptance of the project management plan and whether that problem added any risks to the project.

B. Hold a meeting to walk through the upcoming difficult activities with those doing the work.

C. Investigate the reason for the delayed material and the effect on the project

D. Reassign resources from noncritical path activities to critical path activities and meet with the customer about activity B.

216. The Close Project of Phase process includes all of the following EXCEPT:

A. Analysis of project success

B. Ensuring that records include final specifications

C. Creating a project risk management plan

D. A collection of project records

217. The project has been going well when one of the suppliers informs you that, as they warned you during project planning, they will deliver your equipment two days late. At the same time, you get a call from a team member informing you that the critical path activity she is working on will take longer to complete than planned. What is the BEST thing to do?

A. Use a contingency reserve for the first, and find out how much later the activity will be

B. Ask for a change order for each

C. Have both reviewed with the change control board

D. Find out why the activity was late

218. A project manager has managed four projects for the company and is being considered to join the project management office team. The following is discovered during the evaluation of his performance. The project manager’s first project had an ending cost variance of -500, used two critical resources, needed to rework the project charter during project executing and was ranked 14 th in priority within the company. The second project finished with a schedule variance of +100, was completed with a vastly compressed schedule and received a letter of recommendation from the sponsor, but the product of the project was not used. The third project had 23 percent more changes than expected, had an SPI of 0.90, and 25 open items in the issue log when the project was completed.

Each of these projects had a cost budget of US $1,000 and 20 to 28 percent more changes than others of its size. The project management office decided not to add this project manager to the team. Which of the following BEST describes why this might have happened?

A. The project manager has only managed low-priority projects and he had to compress the schedule, showing that he does not have the skill to work in the project management office.

B. Issue logs should not be used on projects of this size, showing that the project manager does not have the knowledge to work in a project management office

C. The project manager did not effectively involve the stakeholders, showing that he does not have the knowledge to work in the project management office

D. The project manager had two critical resources on their team and still needed to rework the project charter, showing that he does not have the discipline to work in the project management office.

219. All of the following are parts of an effective change management plan EXCEPT:

A. Procedures

B. Standards for reports

C. Meetings

D. Lessons learned

220. What is present value (PV)

A. Value of assets that a company owns

B. Today’s value of future cash flows

C. Future value of money on hand today

D. Current value of today’s assets adjusted for inflation

221. The carpeting subcontractor has, without prior approval, installed carpet that is a slightly different pattern from the pattern select for the project. The difference in cost per square yard saves the buyer approximately US $10,000. Upon learning of the change, the BEST course of action for the project manager is to:

A. Demand that the original carpeting be installed.

B. Meet with the customer to explain what happened and celebrate the $10,000 windfall

C. Document the change in the change control plan.

D. Determine the overall impact on the project.

222. Your department is currently working on four urgent projects when it is assigned a major new project. To staff the new project, one of the four urgent projects needs to be terminated. The benefit cost ratios (BCR) for the four projects are listed. Which would you select for termination?

A. 0.8

B. 1.1

C. 0.9

D. 1.9

223. You have accepted a position at a company where you will manage a group of projects in a coordinated way. This organization specifically hired you to start a project management office to help it develop a more structured approach to project management. What should you do FIRST?

A. Study the history of the organization

B. Get your job description changed to either project management or project management office work, but not both

C. Meet with key stakeholders to better understand the organization and projects.

D. Focus on communications with your boss and other senior managers

224. A person who has been working as a project expeditor for the past three years has just been named as project manger for a construction project in a neighboring state. The construction crew has worked together for a number of years. One of the project manager’s responsibilities is to pursue all of the historical risk information available, but he does not have enough time to access all available resources. The project manager would be best served by relying LEAST on which of these sources?

A. Project files

B. Published benchmarking reports

C. Project team knowledge

D. Lessons learned databases

225. All of the following are required to bring a project to closure EXCEPT:

A. Perform project feedback with the team

B. Obtain sign-off from the customer

C. Review project documentation for completeness

D. Update the project management plan

226. All of the following are parts of the Close Project or Phase process EXCEPT:

A. Update employee skills

B. Record the reasons for termination

C. Transfer information from one phase to the next phase

D. Verify Scope

227. What is the BEST technique to ensure the project work is really complete?

A. Final performance reporting

B. Procurement audits

C. Archive records

D. Formal acceptance

228. Who should be responsible for defining project objectives?

A. Project manager

B. Sponsor

C. Project management team

D. Stakeholders

229. During the executing process group of the project, you realize the subcontractors are working with incomplete and different project scope statements. As the project manager, what should you do FIRST?

A. Check the work completed against the correct project scope statement

B. Review the scope with the stakeholders

C. Document the inconsistencies to the sponsor, calculating the cost of nonconformance

D. Stop work until the scope issue is resolved

230. Management has promised you part of the incentive fee from the customer if you complete the project early. While finalizing a major deliverable, your team informs you that the deliverable meets the requirements in the contract, but will not provide the functionality the customer needs. If the deliverable is late, the project will not be completed early. What action should you take?

A. Provide the deliverable as it is.

B. Inform the customer of the situation, and work out a mutually agreeable solution.

C. Start to compile a list of delays caused by the customer to prepare for negotiations.

D. Cut other activities in a way that be unnoticed to provide more time to fix the deliverable.

231. You have been appointed manager of a project to convert multiple electronic mail systems at a major financial institution to a single platform. Your company’s approach was not the client’s first choice, and your firm was able to be the lowest cost alternative by using funds provided to your company for a different purpose. After the project is underway, the client specifies a new approach that has never been used before. When the project is approaching the originally scheduled end date, it becomes clear that the technological approach will have to be significantly altered. Although the client has been apprized of development throughout the project through regular status reports, and the project management plan has been followed, the client demands that the project be continued without any increase in cost until all of the client’s requirements are met. Your firm feels hat it has no choice but to comply with the client’s demands, although this will result in a substantial loss on the project. What was the MOST important thing that should have been done to avoid this situation?

A. Better identification of risks and development of risk mitigation strategies

B. Clearer project scope statement

C. Enhanced communications management plan

D. Formal client acceptance of the project management plan.

232. You’ve been assigned to take over managing a project that should be half complete according to the schedule. After an extensive evaluation, you discover that the project is running far behind schedule, and that the project will probably take twice the time originally estimated by the previous project manager. However, the sponsor has been told that the project is on schedule. What is the BEST course of action?

A. Try to restructure the schedule to meet the project deadline

B. Report your assessment to the sponsor

C. Turn the project back to the previous project manager.

D. Move forward with the schedule as planned by the previous project manager and report at the first missed milestone.

233. All of the following are always part of the Close Project or Phase process EXCEPT:

A. Completing the lessons learned

B. Performing closure of the outside contract

C. Updating the archives

D. Releasing the team.

234. The six-month project has 300 work packages and a US $600,000 budget. Three months into the project 150 work packages are complete and US $300,000 has been spent. Which of the following is CORRECT?

A. The project is on time and on budget

B. The project manager should reevaluate cost performance but not worry about time.

C. The project needs 50 more work packages to be completed to be on time.

D. There is not enough information

235. Effective project integration usually requires emphasis on:

A. The personal careers o the team members

B. Timely updates to the project management plan

C. Effective communications at key interface points

D. Product control

236. The amount of funds available for a company to invest in projects is called:

A. Working capital

B. Sunk costs

C. Value analysis

D. Direct cost

237. All of the following are parts of the Direct and Manage Project Execution process EXCEPT:

A. Identifying changes

B. Using a work breakdown structure

C. Implementing corrective actions

D. Setting up a project control system

238. During project executing, the project manager is spending a lot of time solving problems that arise. It would be BETTER for the project manager to transfer his efforts to:

A. Having the team solve the problems, thus freeing his time to hold more meetings

B. Executing the project management plan and making sure the quality management plan is viable.

C. Identifying additional risks and following the risk management process

D. Performing sensitivity analysis on past problems and transferring them to other projects.

239. The project manager’s role during the executing process group of the project can BEST be described as a(n):

A. Director

B. Integrator

C. Coordinator

D. Leader

240. You are taking over a project and determine the following: Activity B has an early finish (EF) of day 3, a late finish (LF) of day 6, and an early start (ES) of day 2. Activity L is being done by a hard-to-get resource. The cost performance index (CPI) is 1.1 and the schedule performance index (SPI) is 0.8. Based on this information what would you be more concerned about?

A. Float

B. Resources

C. Cost

D. Schedule

241. On one of your company’s medical research projects, you object to how the research is being handled. However, you signed a confidentiality agreement with the company that prohibits you from talking about your research. It would be BEST to:

A. Quit and do not talk about what you know.

B. Quit and begin talking to the community.

C. Continue working and begin to talk about your objections to the research to newspapers in other cities.

D. Destroy the research.

242. A change control system should be created:

A. As needed on the project

B. By management

C. As a formal documented procedure

D. By the team

243. A team member notifies the project manager after the fact that certain project deliverables have been attained without performing all the associated work packages in the WBS. What should the project manager do FIRST?

A. Immediately communicate the changes to all team members and stakeholders and have team members’ performance reviewed.

B. Review work packages and deliverables to determine impact, if any. Recommend changes to the project to the project management plan.

C. Change the project performance measurement baselines and the WBS.

D. Change the reporting process to get information sooner, then review the communications management plan to see if it is still appropriate to the needs of the project.