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9-Risk Management Project Management Training, Qais Ur Rehman Rasooli, PMP

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Page 1: 10- PMP Training - Risk Management

9-Risk ManagementProject Management Training,Qais Ur Rehman Rasooli, PMP

Page 2: 10- PMP Training - Risk Management

What is Risk?• Any uncertain event which can impact

achieving project objectives

(scope,schedule,cost , quality),

• Impact can be positive or negative

• In PMI context Opportunities and threats fall

under the category of risk,

• A risk may have one or more causes,

• A risk may have one or more impacts,

• An occurred negative risk is an issue

• Risk has roots in Uncertainty,

• Uncertainty – lack of knowledge about an

event , investigation leads to risk identificationUncertainty

Known risk not proactivity

managed – Use

Contingency reserves

Unknown Risk –Use

Management Reserves

Page 3: 10- PMP Training - Risk Management

Risk Management

Project risk management includes processes of,

• Risk management planning, identification

analysis, response planning, controlling risks

• Main purpose is to increase likelihood and

impact of opportunities and reduce it for

threats

• Six sequential risk management processes:

Plan RM, Identify risks, Perform Qualitative Risk

Analysis, Perform Quantitative Risk Analysis,

Plan risk responses & Control Risks

OP

PO

RT

UN

ITIE

S

TH

RE

AT

HS

LIKELIHOOD

IMPACT

Page 4: 10- PMP Training - Risk Management

Factors influencing Risk Attitudes

• Risk Appetite

degree of uncertainty an entity is willing to take on in

anticipation of reward

• Risk Tolerance

degree, amount, or volume of risk that an organization or

individual will withstand

• Risk Threshold

below the threshold the org will accept the risk

Page 5: 10- PMP Training - Risk Management

1. Plan Risk Management,

2. Identify Risks

3. Perform Qualitative Risk

Analysis

4. Perform Quantitative Risk

Analysis

5. Plan Risk Reponses,

6. Control Risks

Page 6: 10- PMP Training - Risk Management

Plan Risk Management

• Define how to conduct risk management activities,

• Ensure correct degree , type and visibility of RM based on

- project risks

- importance of project in the org,

• Starts with project consideration and should be completed in

planning phase

• Inputs include: PMP,Project charter, Stakeholder register,

EEF,OPA,

• Tool & techniques Include: analytical techniques, Expert

judgment, meetings

Page 7: 10- PMP Training - Risk Management

Output: Risk Management Plan• Part of PMP and describes how risk management activities will

be structured and performed and Includes:

• Methodology (defines approaches, tools and data sources)

• Roles and Responsibilities(lead,support, RM team members)

• Budgeting (estimates funds needed, based on resources)

• Timing (when and how often the RM process will be performed,

schedule contingency reserves,RM activities in schedules)

• Risk Categories (External, internal, technical, unforeseen, PM)

• Definition of risk probability and impact,

• PI Matrix,

• Reporting formats and Tracking

Page 8: 10- PMP Training - Risk Management

Output: Risk Management Plan

Page 9: 10- PMP Training - Risk Management

1. Plan Risk Management,

2. Identify Risks

3. Perform Qualitative Risk

Analysis

4. Perform Quantitative Risk

Analysis

5. Plan Risk Reponses,

6. Control Risks `

Page 10: 10- PMP Training - Risk Management

Risk Identification

• Identify potential risks to the project,

• Document the characteristics of the risk.

• Include as many internal and external stakeholders as possible

in risk identification,

• Iterative process, Start during initiation and continues to the

end

• Inputs include: RMP, Cost MP, Schedule MP, Quality MP,

Human resource MP, Scope baseline, Activity cost and

duration estimates, stakeholder register, Project documents,

procurement docs, EEF,OPA

Page 11: 10- PMP Training - Risk Management

Risk Identification: Tools & Techniques

• Documentation Review: What is and is not included in the

documentation,

-Quality of the plans and consistency among plan, project

req,and assumptions to identify risk

• Information Gathering Techniques:

-Brainstorming,

-Delphi technique

-Interviewing

-Root cause analysis

Page 12: 10- PMP Training - Risk Management

Risk Identification: Tools & Techniques

• Checklist Analysis: developed based on historical information,

should not prevent teams creativity of risk identification,

• Assumptions Analysis: explores the validity of assumptions

(inaccuracy, instablility,inconsistency or incompleteness)

• Diagramming Techniques:

Cause and effect diagrams, System or process flow charts,

Influence Diagrams

• SWOT Analysis: examines the project from Strength weakness

opportunities and threats angles

• Expert Judgment: Expert input in identification of risks

Page 13: 10- PMP Training - Risk Management

SWOT Analysis

Strength

Weakness

ThreatsOpportunities

Page 14: 10- PMP Training - Risk Management

Risk Identification: Output

• Risk Register is the output to risk identification and develop

with other risk processes conducted

• Includes: list of identified risks (clear and specifically mentioned)

List of potential responses

Root causes of risks

updated risk categories

• Use Risk statements for listing risks in risk register, example

below

CAUSE EVENT EFFECT

Page 15: 10- PMP Training - Risk Management

1. Plan Risk Management,

2. Identify Risks

3. Perform Qualitative Risk

Analysis

4. Perform Quantitative Risk

Analysis

5. Plan Risk Reponses,

6. Control Risks `

Page 16: 10- PMP Training - Risk Management

Perform Qualitative Risk Analysis

• Process of prioritizing risks for further analysis

• Assesses the probability and impact of risks,

• Helps PM to focus on high priority risk,

• Subjective analysis of risks identified in the risk register,

• For each risk identify probability and impact on a scale of 1 -10

or Low , medium , high

• Establish definitions to reduce the influence of bias

• Time criticality of risk-related action magnify risk importance

• Rapid & Cost effective mean of establishing priorities

Page 17: 10- PMP Training - Risk Management

Perform Qualitative Risk Analysis -Inputs

• Risk management plan

Roles and responsibilities, budgets, schedule activities for risk

management, risk categories, probability and impact definition,PI

Matrix

• Scope baseline

• Risk register

• EEF:industry studies of similar project risks,

Risk database from industry or proprietary sources

• OPA

Page 18: 10- PMP Training - Risk Management

Perform Qualitative Risk Analysis –Tools & techniques

• Risk Probability and Impact Assessment on project objectives,

Probability looks at likelihood of occurrence of risk

Impact investigates the potential effect on project objectives

• Probability and Impact Matrix

• Risk data quality Assessment

• Risk categorization

• Risk Urgency Assessment

Risk that need to move quickly

through the process

• Expert Judgment

Page 19: 10- PMP Training - Risk Management

Perform Qualitative Risk Analysis –output

• Risk Register Updates:

-Risk ranking for the project compared to other project

-List of prioritized risks and PI Ratings

-Risk grouped by categories,

-List of risks for additional analysis and response

-list of risks requiring additional analysis in near term,

-Watch list (risks to be review during controlling risks)

• Compare the risk of the project to overall risk of other projects

• Determine if project is to be continued or cancelled

Page 20: 10- PMP Training - Risk Management

1. Plan Risk Management,

2. Identify Risks

3. Perform Qualitative Risk

Analysis

4. Perform Quantitative

Risk Analysis

5. Plan Risk Reponses,

6. Control Risks `

Page 21: 10- PMP Training - Risk Management

Perform Quantitative Risk Analysis

The process includes:

• Numerically analyzing the probability and impact of risks,

• Determine which risk warrants a response,

• Overall project risk

• Determine the quantified probability of meeting project objectives

• Determine cost and schedule reserves

• Identify the most critical risks,

• Create achievable and realistic , cost, schedule and scope

targets

Page 22: 10- PMP Training - Risk Management

Quantitative Probability and Impact

• Interviewing,

• Cost and time estimating,

• Delphi Technique,

• Historical records from previous projects,

• Expert Judgment

• Sensitivity analysis,

• Expected Monetary Value analysis

• Monte Carlo Analysis,

• Decision Tree (chose between

alternatives, includes Mutual exclusivity)

Page 23: 10- PMP Training - Risk Management

Output Quantitative Risk Analysis

Risk register updates including;

• Prioritized list of quantified risks by highest contingency reserve

required,

• Initial amount of contingency time and cost reserves

• Possible realistic completion dates and cost with confidence

levels

• Quantified probability of meeting project objectives

• Trends in quantitative risk analysis(track changes to the overall

risk of project and see trends as a result of Quantitative risk

analysis)

Page 24: 10- PMP Training - Risk Management

1. Plan Risk Management,

2. Identify Risks

3. Perform Qualitative Risk

Analysis

4. Perform Quantitative Risk

Analysis

5. Plan Risk Reponses,

6. Control Risks `

Page 25: 10- PMP Training - Risk Management

Plan Risk Responses

Methods and techniques to deal with identified risk and

opportunities,

• Identifies who is responsible for each risk or opportunity

• Estimates resources required to handle the risk or opportunity

• Eliminate threats, increase likelihood of opportunities, decrease

probability and/or impact of threats

• For residual risk have contingency plans

• If Contingency plans are not effective use fallback plans

Page 26: 10- PMP Training - Risk Management

Risk Response Strategies

Threats

Avoid

Mitigate

Transfer

Opportunities

Exploit

Enhance

Share

A

c

c

e

p

t

Page 27: 10- PMP Training - Risk Management

Plan Risk Responses - Output• Project Management Plan updates,

Risk management will effect most part of management plans,

Scope , cost & Schedule Baseline also modified as a result of risk

management

• Risk register Updates

Residual risk,

Contingency plans (EMV = P x I, Threats in +$ values, opportunities in -$

values)

Fallback plans

Risk owners and Risk triggers

Secondary risks,

Contracts

Reserves

Page 28: 10- PMP Training - Risk Management

1. Plan Risk Management,

2. Identify Risks

3. Perform Qualitative Risk

Analysis

4. Perform Quantitative Risk

Analysis

5. Plan Risk Reponses,

6. Control Risks

Page 29: 10- PMP Training - Risk Management

Control RiskThis process includes

• Look for occurrence of risk triggers

• Implement risk response

• Tracking identified risks,

• Identify new risks, monitor residual risks,

• Monitor risk process effectiveness

• Collect and communicate risk status, discuss with stakeholders

• Determine if assumptions are still valid,

• Revisit watch list to identify additional risk responses required

• Reevaluate risk identification

• Create a database of risk for future use,

• Use and adjust contingency reserves for approved changes

Page 30: 10- PMP Training - Risk Management

Control Risk – Tools and techniques

• Workarounds (unplanned responses for unanticipated events),

• Risk reassessments

• Risk Audits (assess the overall process of RM and risk

response)

• Meetings

• Closing risk that are no longer applicable

• Reserve analysis(checking remaining reserves Vs how much is

needed)

Contingency reserves may only be used to handle the

impact of specific risk it was set aside for.

Page 31: 10- PMP Training - Risk Management

Change is part of

risk response

Yes

No

Previously Accounted for in Budget

Reserve for the risk is to be used

Take preventive actions

Fast track, crash,

Adjust the project to accommodate

for the problem and its resulting

changes

Page 32: 10- PMP Training - Risk Management

Control Risk – output• Work performance information

- Analysis of work performance data , can be a basis for change

requests,

- Results from risk audits, risk reassessment

- this information is entered in the risk register

• Risk register updates:

outcome of risk reassessment and risk audits,

updates to previous part of risk management, i.e. identifying

risks

closing risk no longer required,

details of what happen when risks happened, lessons learned

Page 33: 10- PMP Training - Risk Management

Control Risk – output

• Change request , recommended preventive and corrective

actions

If change request are before work has started it is part of risk

response planning,

if change requests after work has started it is part of control risks

• Project Management Plan updates – needs to through integrated

change control

• OPA: risk register can be an asset for future projects

Page 34: 10- PMP Training - Risk Management

Common risk management Errors

• Some thing are not uncertain, thus a fact not risk

• Risk management is not given enough attention

• Risk are identified briefly, less time is invested

• Contract are signed long before RM is done

• Only one method to use to identify risk

• Padding is used instead of risk management process,

• Risk process are blended and thus resulting in less risk to be

identified

Page 35: 10- PMP Training - Risk Management

Actions related in Risk management processes and outputs

Page 36: 10- PMP Training - Risk Management

The Active PMP Learner

Research Risk management in insurance field

Page 37: 10- PMP Training - Risk Management

PM Quote of the day