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Roles and Responsibilities

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The Property Manager is responsible for IPM

• Hires a qualified pest management professional (PMP) who uses IPM and a contract that rewards success

• Follows HUD’s IPM Guidance (PIH 2009-15 (HA))

• Develops and enforces policies and procedures based on PIH 2009-15 (HA)

• Manages the PMP

• Identifies problems, especially with housekeeping and sanitation

• Monitors and maintain facilities and grounds

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The Property Manager is responsible for IPM

• Protects and assists vulnerable and sensitive populations

• Tracks complaints and program performance• Delegates the solutions

– If unable to assist directly, contacts family member, resident support services, or social services agency

• Encourages a reporting system– Notify staff and residents of upcoming PMP visits – Facilitate the IPM log – Provide pesticide use notification

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Pest Management Professional

• Qualifications to consider– Green Shield, GreenPro, or Ecowise (in CA)– Association membership: National Pest Management Association– PMP certification: Associate Certified Entomologist (ACE) or Board

Certified Entomologist (BCE)

• Follows contract to get paid– Notifies PHA of upcoming visits– Communicates with staff and residents – Inspects and monitors for pests– Identifies pests – Recommends pest-proofing strategies– Applies effective and compatible pesticides– Documents everything: observations, pesticide usage, suggestions– Follows-up quickly when needed

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Maintenance Staff

• Seal cracks

• Fix leaks

• Eliminate moisture problems

• Install barriers to pest entry and movement

• Monitor common areas for pests

• Report observations, problems, and actions

• Possibly assist with unit preparation

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Janitorial / Custodial Staff

• Keep common areas clean and sanitary (especially trash chutes and dumpsters)

• Monitor for pests

• Report problems in units and common areas

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Landscaping and Grounds Crews

• Monitor for pests (especially rats)

• Report problems

• Minimize use of pesticides on grounds–Plant choice

• Doesn’t offer coverage for rat travel and burrowing • Resists pests naturally

(few pesticides or nutrients required)

–Plant placement• Never touching the building• Appropriate sunlight, shade, and moisture for the plant

–Plant maintenance• Mow grass high: 3-4"• Mulch grass clippings

Shapes rats avoid

Shapes rats seek

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Resident Support Service Staff

• Get assistance for residents who are unable to prepare their unit for the PMP due to financial or physical limitations

• Educate residents about:– Pests– Proper housekeeping– Reporting presence of pests, leaks, and mold

• Enforce lease provisions regarding:– Housekeeping– Sanitation– Trash removal and storage

• Encourage residents to allow PMP into unit

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Resident

• Notifies management of disabilities or when assistance is needed to participate in an IPM program

• Gives PMP access to unit– Works with staff to find reasonable accommodations if

sensitivities exist• Prepares unit for PMP visit according to instructions• Follows lease regarding

– Housekeeping– Sanitation– Trash removal and storage

• Reports presence of pests, leaks, and mold • Monitors unit for problems• Helps and educates neighbors

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The results of the team approach

• An inspection and monitoring system that finds pests

• A reporting system that identifies areas of improvement

• Units are prepared to receive effective treatment

• Communication that empowers all

• Fewer pests and a healthier environment

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Questions?