© 2005 pearson education canada business communication essentialschapter 14 - 1 interviewing for...

© 2005 Pearson Education Canada

Business Communication Essentials Chapter 14 - 1

Interviewing Interviewing for Employment for Employment and Following Upand Following Up



From The Real WorldFrom The Real World

Given the impact of the Internet and the ease

with which information can now be gained,

the expectation around preparation for

interviews has escalated…Candidates need to

appear knowledgeable, interested, and able to

answer general questions and ask informed,

direct questions about the industry, the

environment, and the company.

Caroline Jellinck, Partner

Ray & Berndtson, Tanton Mitchell



Employment Employment InterviewsInterviews

Organization’sOrganization’sMain ObjectiveMain Objective

Applicant’s Applicant’s Main ObjectiveMain Objective

Match ApplicantsMatch Applicantswith thewith the

OrganizationOrganization

Match Goals and Match Goals and Capabilities withCapabilities with

the Jobthe Job



The Typical Sequence The Typical Sequence of Interviewsof Interviews

Applicant’sObjectives

Employer’sObjectives

ScreeningStage

ScreeningStage

SelectionStage

SelectionStage

FinalStageFinalStage



Types of InterviewsTypes of Interviews

GroupGroupGroupGroupStructuredStructuredStructuredStructured Open-EndedOpen-EndedOpen-EndedOpen-Ended

StressStressStressStress SituationalSituationalSituationalSituationalVideoVideoVideoVideo



Preparing Preparing for a Job Interviewfor a Job Interview

• Do some follow-up research

• Think ahead about questions

• Bolster your confidence

• Polish your interview style

• Plan to look good

• Be ready when you arrive



Follow-Up ResearchFollow-Up Research

Organizations

Opportunities



Anticipating QuestionsAnticipating Questions

College YearsCollege Years

PersonalWork Habits

PersonalWork Habits

Employers and Jobs

Employers and Jobs

Attitudesand Preferences

Attitudesand Preferences



Planning QuestionsPlanning Questions• Are these my kind of people?

• Can I do this work?

• Will I enjoy the work?

• Do I want this job?

• Does the job pay well?

• Who will be my supervisor?

• What sort of future can I expect?



Pre-Interview Pre-Interview StrategiesStrategies

Plan toPlan toLook GoodLook Good

Plan toPlan toLook GoodLook Good

ArriveArrivePreparedPrepared

ArriveArrivePreparedPrepared

Polish Polish Your StyleYour Style

Polish Polish Your StyleYour Style

Build YourBuild YourConfidenceConfidenceBuild YourBuild YourConfidenceConfidence



Three-StepThree-StepInterview Interview ProcessProcess

Warm-Up PhaseWarm-Up PhaseWarm-Up PhaseWarm-Up Phase

Question andQuestion andAnswer StageAnswer StageQuestion andQuestion andAnswer StageAnswer Stage

The CloseThe CloseThe CloseThe Close



FirstImpressions

BodyLanguage

The Warm-Up PhaseThe Warm-Up Phase



Questions and Questions and AnswersAnswers

Asking QuestionsAsking Questions

Listening Listening to the Interviewerto the Interviewer

Dealing with Dealing with DiscriminationDiscrimination

Answering QuestionsAnswering Questions



The Close The Close of the Interviewof the Interview

Conclude GracefullyConclude Gracefully

Discuss SalaryDiscuss Salary

Review NotesReview Notes



Follow-Up MessagesFollow-Up Messages

Thank-You Letter

Inquiry Letter

Request for More Time



Real World Real World ApplicationsApplicationsReal World Real World

ApplicationsApplications

How can you distinguish yourself from other candidates in a screening interview and still keep your responses short and to the point?

Let’s discuss!





What can you do to make a favourable impression when you discover that an open-ended interview has turned into a stress interview?

Let’s discuss!





If you want to switch jobs because you can’t work with your supervisor, how can you explain this situation to a prospective employer?

Let’s discuss!




ApplicationsApplicationsDuring a group interview, you notice that one of the other candidates is trying to monopolize the conversation. He’s always the first to answer, his answers are long, and he even interrupts the other candidates. The interviewer doesn’t seem to be concerned about his behaviour, but you are. You would like to have more time to speak so that the interviewer can get to know you better. What should you do? Let’s discuss!

© 2005 pearson education canada business communication essentialschapter 14 - 1 interviewing for...

Documents

job slide

close slide

confidence slide

warmup phase slide

tanton mitchell slide

direct questions

planning questions

general questions