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Your Name User Name & Passwo Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL this year… Your GOAL after graduation… Skip a line OR on the back n your life, what is special…

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Page 1: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Your Name User Name & Password

Your Address

Your Parent’s Name Their Work Phone #

Your Phone #

Skip a line

Things you like to do…

Skip a line

Your GOAL this year…

Your GOAL after graduation…

Skip a line OR on the back

In your life, what is special…

Page 2: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

WHAT A STUDENT SHOULD KNOW ABOUT MR FISHER:

• WHAT FISHER THINKS ABOUT… DO RIGHT & INFO SHEET

• CLASS CONDUCT RULES / PROCEDURES CONTRACT… SIGNED

• ASSESSMENT / RUBRIC OUTLINE

WHAT A STUDENT SHOULD KNOW ABOUT INSTRUCTION:

• WARM-UPS / NOTES… ie: VOCABULARY

• DAILY ACTIVITIES… HARD COPIES* / SAVE on YOUR P-DRIVE

• TEST & PROJECTS

• ELECTRONIC PORTFOLIO… P-DRIVE / PERSONAL JUMP-DRIVE

* NOTE: HARD COPIES WILL BE RETURNED IF THEY DO NOT MEET THE RUBRIC FOR MASTERY

Page 3: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

PORTFOLIO ASSESSMENT & GENERAL RUBRIC MR. FISHER’S BUSINESS EDUCATION CLASS

SCORING 5 ( 100% ) 4 ( 90% ) 3 ( 80% ) 2 ( 70% ) 1 ( 60% ) 0

OV

ER

ALL

PR

ESEN

TA

TIO

N

Each item is well organized. All work is complete and correct based on task directions. The item shows expert knowledge of the required skills.

Each item is organized. All work is complete with a few minor errors based on task directions. The item shows knowledge of the required skills.

Most items are organized. Most work is complete with several minor errors based on task directions. The item shows knowledge of required skills.

Some items are organized. Work is incomplete with several errors based on task directions. Limited evidence of required skills.

Most items are disjointed. Work is incomplete with many errors based on task directions. Little evidence of required skills.

Task not completed or turned in as required. No evidence of required skills.

TEX

T &

INFO

RM

ATIO

N

The text is well written with proper grammar. All information is accurate and completely documented.

The text is adequately written with proper grammar. The information is mostly accurate and documented.

Most text is adequately written with minor grammatical errors. Some information is accurate and some documented.

Text is limited with major grammatical errors. Information is missing and not documented.

Text is not accurate with many errors in grammar. Most Information is missing and not documented.

Task not completed or turned in as required. No evidence of required skills.

GR

APH

ICS

Graphics used enhance and support text & information. Style varies and placement is appealing and attractive.

Most graphics used enhance and support text & information. Most style and placement is appealing.

Most graphics are appropriate and most support text & information. Limited in style or placement.

Some graphics are appropriate with minor support of text & information. Minor or no style and placement.

Some graphics have relevance with minor or no support of text & information. Not enough are used to complete the task.

Task not completed or turned in as required. No evidence of required skills.

Page 4: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Microsoft Office 2003 & the Internet

Opening, Saving, and Closing Office Documents

Office HelpQuitting an Office ApplicationAccessing the InternetKeyboard techniques by touch

Page 5: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Opening, Saving, and Closing Office Documents

• OPENING: Go to Start… click on All Programs… select Microsoft Office… select appropriate program (shortcut)

Create a Folder or Format a Disk

• SAVING: Go to File… click Save as… select “Save In”… select “P-Drive/Pipeline” & click on the class folder… click Save

• Close… click on

Page 6: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

THINGS TO DO:THINGS TO DO:COMPUTER LAB NOW!

• FORMAT DISK:– Click Start, select and click My

Computer– From My Computer, Right

click and select Open – Right click the icon… 3 ½

Floppy (A:) – Insert disk in A drive– From the menu, click Format– Highlight Full Format, click to

start– When complete, close format

and place in A drive… check floppy

– Place your name on the disk… use this to save files assigned for a rubric grade and your portfolio.

• CREATE A FOLDER:– Click Start, select and click My

Documents– From My Documents, Right

click and select Open – Click on File… from the

dropdown menu, select New…then click FOLDER

– A folder should appear in the documents file called “New…”

– Right click the icon…– From the dropdown menu,

select Rename…then click– Name the folder: KBCNotes

and place your name next to the title…

– Use this to save files assigned as notes.

Page 7: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Office Help & Quitting an Office Application

• Office Help– Select Help Menu… click on Microsoft Office

PowerPoint Help– Key in a search topic (try format) and look at

the results… then exit.

• Quitting an Office Application– ALWAYS… ALWAYS, SAVE your work!!!– Click on to close your application– Return to Desktop

Page 8: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Accessing the Internet

• Go to Start… click on All Programs… select Internet Explorer… Click

• Connectivity… troubleshoot LAN settings– Go to TOOLS… select Internet Options… go

to Connections… select LAN settings… Go to Proxy… check… select Address 10.11.2.1, then select Port 80… also check Bypass Proxy… click OK, again OK… close & reopen.

• Select your Web Page… Search

Page 9: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

THINGS TO DO:THINGS TO DO:COMPUTER LAB

• SEARCH THE INTERNET:– From your INTERNET WEB PAGE, select Search– Go to a BUSINSS site

• usatoday.com• businessweek,com• howstuffworks.com• business2.0.com• forbes.com• Any site related to the world of business

– Find an article of interest– List the title and site– Provide a “brief” overview/summary of the article in your

own words– Save as Article 1… Print and turn in for a grade.

NOW!

Page 10: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Keyboard techniques by touch

•REVIEW YOUR KEYBOARDING SKILLS:1.OPEN A WORD DOCUMENT2.USE THE DRILLS WORKSHEETS3.PRINT THE ALPHABETIC SENTENCES

AND SPEED SENTENCES… USE HEADER FOR YOUR NAME

4.SAVE AS DRILLS & PRINT FOR A GRADE.

Page 11: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Economic Environment

• What is the meaning of Economics?

• What are the types of resources?

• What are the factors of production?

• What is supply and demand?

Page 12: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Economic Environment• Economics: how society uses resources for

consumption • 4 Types:

– Natural Resources: raw materials found in nature– Human Resources: knowledge, skills, & efforts of a labor/work

force– Capital Resources: things used in production, includes money– Entrepreneurial Resources: improve or create new ways to use

resources• Factors of Production: resources used to produce goods

& services• Demand: amount of goods & services consumers are

willing to buy at various prices… generally higher-less, lower-more

• Supply: amount of goods & services producers are willing to provide at various prices… generally influenced by the market in order to make a profit

Page 13: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

S U P P L YS U P P L Y&&

D E M A N DD E M A N D

EconomicEconomic

PrinciplesPrinciples

Page 14: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Economic Environment

• Economic Decisions

• Economic Systems

• Economic Roles

• Economic Measurements• E-commerce – Marketplace

Page 15: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

THINGS TO DO:THINGS TO DO:COMPUTER LAB

• SEARCH THE INTERNET:– From your INTERNET WEB PAGE, select Search– Select one of the following topics

• Economic Decisions• Economic Systems• Economic Roles• Economic Measurements• E-commerce – Marketplace

– Find an article that describes the topic.– You will have to describes these topics on a test.– List the title and site.– Save by the topic… Print and turn in for a grade.

NOW!

Page 16: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Economic Decisions

• What is meant by opportunity cost?

• What is the difference between wants & needs?

• What is the difference between goods & services?

Page 17: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Economic Decisions

• Opportunity cost is the decisions to trade-off one good & services for another… the next best alternative or the price of one choice relative to the price of another.

• Wants: things you wish you could have• Needs: things you have to have to survive • Goods: durable & nondurable things you can

touch, physically weigh, & measure • Services: task people & machines perform…

wants that can not be touched

Page 18: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Economic Systems

• What are the three major categories of economic systems?

• What are the 3 ISM?

• How are choices influenced in an economic system?

Page 19: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Economic Systems

• The three major categories of economic systems:– Market Economy: economic decisions based on

supply & demand– Command Economy: central/government authority

make key economic decisions– Mixed Economy: combination of market & command

economies… generally the marketplace satisfies wants, government satisfies needs

• The 3 ISM are: Capitalism, Communism, Socialism.

• Choices are influenced in an economic system by the use and control of the resources.

Page 20: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

THINGS TO DO:THINGS TO DO:COMPUTER LAB

• SEARCH THE INTERNET:– From your INTERNET WEB PAGE, select Search– Key in cia.org– Select INDEX- Central Intelligence Agency.– On the Home Page, find & select (right side)

WORLD FACTBOOK.– GO to select a Country or Location.

• Find 2 examples of each form of economic systems• Summarize the facts that support your selection

– Save as CIA… Print and turn in for a grade.

NOW!

Page 21: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Economic Roles

• What is meant by the term economic roles?

• What are the 3 Economic Roles?

• What role do you believe best serves the majority of people… the minority of people?

Page 22: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Economic Roles

• The term economic roles describes the performance, structure, and behavior of the components of an economy in general.

• The 3 economic roles are: WORKER, CONSUMER, AND CITIZEN.

• In a market economy the opportunity to profit from ownership and participate in the process serves those who take the role to improve their wealth and not rely on government entitlements… thus financial growth best serves both groups who seek financial independence.

Page 23: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Economic Roles

• The following are some “roles” found in an economic system:– Citizenship– Division of Labor (skilled/unskilled, management)– Buyer/Seller or Consumer/Producer– Government (Federal, State, Local)– Legal System (Laws/Legal actions)– Family Households (1,2 or more incomes)– Financial Institutions– Transportation System– Marketing/Advertising– Trade (export/import)– Patents/Research and Development– Other… anything that impacts an economic environment

Page 26: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

THINGS TO DO:THINGS TO DO:COMPUTER LAB

• SEARCH THE INTERNET:– Pick a task and be an expert…– Select an economic topic, such as

• The 3 Economic Roles• A “role” from the list• Create your own model of the interactions of various roles

(sample guide)• Learn about Adam Smith• Compare Economic Systems• Give examples of how opportunity cost can effect the

environment• Try your own idea and create the “perfect” economic

environment– Provide an introduction, body of information, & conclusion

or label the model you create– Save as Expert… Print and turn in for a grade.

NOW!

Page 27: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Economic Measurements

• What is the difference between economic growth and economic development?

• What is GNP?

• What are economic statistics?

• What types of measurements are used to determine economic development?

• What are some ways to measure economic activity of a nation?

Page 28: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Economic Measurements • The term "economic growth" refers to an increase (or

growth) in real national income or product expressed usually as per capital income. The term "economic development," refers to improvements in a variety of indicators, such as literacy rates and life expectancy, and it implies a reduction in poverty.

• National income or product is commonly expressed in terms of a measure of the aggregate output of the economy called gross national product (GNP).

• Economic statistics is a branch of applied statistics focusing on the collection, processing, compilation and dissemination of statistics concerning the economy of a region, a country or a group of countries.

Page 29: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Economic Measurements • The types of measurements used to determine economic

development are important non-economic aspects such as more leisure time, access to health & education, the environment, freedom, or social justice, along with literacy rates and life expectancy.

• Some methods of measuring economic activity include:– Consumer spending – Exchange Rate – GDP per capita – GNP – Interest Rate – National Debt – Rate of Inflation – Unemployment – Balance of Trade

Page 30: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Create a Graph:– Go to a web browser and key in economic

statistics and select• Bureau of Economic Analysis • Or Economic Indicators: Main Page

– Select a data base (2 columns) for comparison… copy

– Select EXCEL… paste data in cell A1– Save as Indicators… Print and turn in for a

grade.

NOW!

Page 31: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

E-commerce – Marketplace

• What is the definition of E-commerce?

• Is there a difference between traditional business (brick & mortar) and an internet business?

• What are some challenges associated with E-commerce?

Page 32: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

E-commerce – Marketplace • E-commerce or also known as electronic commerce

consists of the buying and selling of products or services over electronic systems such as the Internet and other computer networks.

• Sufficient work must be done in market research and analysis. E-commerce is not exempt from good business planning and the fundamental laws of supply and demand. Business failure is as much a reality in e-commerce as in any other form of business.

• Failure to understand customers, why they buy and how they buy. Even a product with a sound value proposition can fail if producers and retailers do not understand customer habits, expectations, and motivations. Also, can staff, hardware, software, and processes handle the proposed strategy? Have e-tailers failed to develop employee and management skills?

Page 33: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Create a Presentation:– Open a PowerPoint and develop a presentation on

a topic of E-commerce:• Historical background • Business Concept• Challenges/Problems• Products/Services Available• Customer Classification

– Go on line… use key words related to your topic.– Use a MINIMUM of 5 Slides… include clipart,

charts, and related graphics.– Save as E-commerce… Print as a HANDOUT…

turn in for a grade.

NOW!

Page 34: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Work to date… Review

• Test review: Make sure all notes are up to date for the test topics:– MS basics– Economic Decisions– Economic Systems– Economic Roles– Economic Measurements

• Complete your PowerPoint presentation on E-Commerce and any other assignments– SEARCH THE INTERNET (2 articles on Economics)– CIA WORLD FACTBOOK– SEARCH THE INTERNET (PowerPoint on an Economic topic)– Create a Graph (2 Excel charts on GDP)

Page 35: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

E-commerce – Marketplace

• What are some emerging challenges for the E-Commerce marketplace?

• Crunch some numbers… What do the statistic tell you?

Page 36: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

E-commerce – Marketplace• Emerging challenges for the E-Commerce marketplace

are: (www.aaas.org/spp/yearbook/2000/ch19.pdf )– In terms of Government Policy,

• The global nature of the Internet emphasizes private sector leadership, not government control.

• Where government involvement is needed, it should be to support & enforce, not restrict.

• Other countries view the role of government differently, with different legal systems, & cultural traditions.

– Telecommunication Infrastructure the question of access to bandwidth (DSL vs. Dial-up).

– International Market Openings people who offer connections on a global basis to the Internet must be able to reach their potential customers.

– Tariffs and Customs: The World Trade Organization has a temporary moratorium on tariffs on material delivered electronically.

Page 37: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

E-commerce – Marketplace• Continued:

– Legal Framework/Authentication and Security: assurance in the identity of the person communicating with, confidence in the security of the medium using, and integrity of the communication.

– Taxation… Are cyber merchants, who are virtually everywhere, beyond the taxing authority?

– Electronic Payment Systems: a developed credit card system in use, but many potential users do not have credit cards and credit cards are not particularly useful for micro-payments.

– Consumer Protection: what rules should operate around the world… “caveat emptor”

– Privacy: policies need to provide notice so consumers know what is going to happen with their information and provide consumer’s choices.

– Content Regulation: Social, moral & political issues reflect various groups’ standards regarding content… who decides?

– Intellectual Property: conflicts between the traditional needs of the academic and research community, and content creators who seek the greatest economic rewards for their creations so as to spur creativity.

– Jurisdiction: policies about the Internet’s technical management and trying to privatize the domain name system… who decides?

Page 38: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

E-commerce – Marketplace• Crunch some numbers… try these sites to

draw a conclusion:

– http://www.plunkettresearch.com/Industries/ECommerceInternet/tabid/151/Default.aspx

– http://trade.gov/investamerica/ecommerce.asp

– http://www.ecommerce-guide.com/news/trends/article.php/3524581

Page 39: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

E-commerce – Marketplace

• Critical Thinking… Crunch the Numbers!

• Use statistics regarding e-commerce to draw an inference.

• Submit a minimum of 3 paragraphs to explain your conclusion… you can also predict the future.

• Create graphs to support your conclusions.

Page 40: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

E-Commerce Overview

• INTEGRATING Word with PowerPoint• From the list of e-commerce information

provided create a word document… follow the sample.

• Go to View in the menu and place the contents in an Outline format

• Go to File in the menu and select Send To… click on PowerPoint… information is placed in a PowerPoint format.

• Adjust your slide format to center the information and add a design/background.

Page 41: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Standardizing Document Formats

• Letter Format

• Memo Template

• Fax Template

• Report Format• Business Plan Outline

Page 42: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Letter Format

• What are the 8 parts of a business letter?

• List 5 key points regarding a business letter format.

Page 43: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Business Letter Parts Business Letter Parts (Block Style Format):(Block Style Format):

In order from top to bottoms:• Return address – letter writer’s address.

First and last name, address, city, state and zip code. • The date • Inside address – of recipient (who you are writing the letter

to) First and last name, title, Company, address, city, state and zip code.

• Salutation – If the person is not a friend, write “Dear Mr. Smith”. If the person is a friend, you may say “Dear Sally”.

• Body of Letter – this is the purpose of the letter. Should be clear and concise, with an introduction, body of information, and a conclusion… 3 paragraphs.

• Closing – “sincerely”, or “best regards”, “yours truly”, etc… • Space for a handwritten signature • Typed name of writer

Page 44: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Key Points… to know!

• Business Letters are a formal way to communicate with a business or companies.

• Neatness counts – no errors in spelling or grammar.

• Organized in a very specific way following exact format.

• “Formal English”, no slang or casual chat. • All parts in the letter are “left justified”,

or lined up on the left.

Page 45: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

(Example of a Business Letter)Ms. Emily Smith

6999 Main Street (Return Address – of letter writer)

Chicago, IL 88998

January 2, 2000 (Date: month, day, year)

Mr. Sam Jones (Inside Address – recipient’s “formal” name, title, company name, address, city, state, zip)

President KR Toys 3444 Elm Drive

Wichita, KS 66500

Dear Mr. Jones: (Salutation – formal)

This letter is to inform you of a problem I have had with a toy that I purchased at your store. (Body of Letter – purpose and details)

I purchased a karaoke machine at your store on December 20, 1999. It was to be used

for a New Years Eve party that my family had for some of my friends. That evening,

before the party, we plugged in the machine and set it up. When I first tried to test the

machine, the CD started to play sound, but there were no words on the screen. We

read the directions and tried other CD’s, but the machine never worked.

As you may guess, the party wasn’t the same without a karaoke machine. Therefore, I

wanted to write this letter to let you know what happened, and to ask that you use

brands that are more reliable than the one that I purchased.

Thank you very much for your time.

Sincerely, (Complimentary closing – ex. Sincerely, Regards, Yours truly, From)

(Signature – 4 full spaces)

Emily Smith (Typed name of letter writer)

Page 46: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Produce Business Letters:– Use the handout provided and key in the

information in a business block format. – Use the current dates and place your name

in the complimentary closing.• Illustration 3… Dear Dan:• Carl’s Quality Furs

– Save as Letter 1 & Letter 2… Print … turn in for a grade.

NOW!

Page 47: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Memo & Fax Template Format

• What are templates?

• List and explain 3 examples of templates.

• What are the steps to access templates in MSWord software.

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Memo & Fax Template Format

• Templates are pre-formatted documents, spreadsheets or slides that meet a specific criteria

• 3 examples of templates are:– Documents, such as, letters, memos, faxes,

etc– Spreadsheets, such as, purchase orders,

sales receipts, inventories, etc– Slides, such as, motivation, occupations

designs, etc

Page 49: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

Memo & Fax Template Format• Steps are based on the date of the software• All MS Software can access templates through

the HELP menu:– Open the software… select the HELP menu and click

on Microsoft Office “xxxx” Help F1– A window will appear to the right of the screen…

select Search for: and key in TEMPLATES, click on the ARROW

– Choices will appear… select the 1st topic: Microsoft Office Templates… it takes you to the download site… pick the templates you need.

• Also, Go to View, Task Pane (Getting Started), select Create a New Document & select Templates… click On my computer… new window with Template Files, select.

Page 50: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

THINGS TO DO:THINGS TO DO:COMPUTER LAB

• DOWNLOAD TEMPLATES:– Follow the directions in your notes or the class

demonstration. – Open EACH of the 3 software's (Word,

PowerPoint, Excel) & Download the following:• Word: Professional Letter, Professional Memo,

Professional Fax• PowerPoint: Minimum 4 Professional Designs• Excel: Purchase Order, Invoice, Receipt, ***Business

Planning Checklist (***Located in Excel Results)

– Save EACH as the topic (Professional Letter, etc)

NOW!

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PERSONAL BUSINESS LETTERS• Letterhead: Consists of the company name, address, telephone

number.• Date Line: Date• Inside Address: Name & address of person sending the letter• Salutation: A greeting like Dear Mr. Allen:• Body: The message• Complimentary Closing: A phrase such as Sincerely yours,• Signature: Writer’s signature• Writer’s Identification: Writers identification, including name and title• Reference Initials: The initials of the person who keys the letter, placed a

double space below the writer’s identification

• The difference between a business letter and a personal-business letter are as follows:– The writer’s address does not appear in the writer’s identification section– The writer’s title is usually keyed under the name. (The title may also

appear on the same line as the writer’s name separated by a comma).– The initials of the person who keys the letter appear a double space

below the writer’s identification.– The enclosure or attachment notation is keyed a single space below the

reference initials.

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Business Communications:– Use a Template and key in the information

in the format illustrated. – Use the current dates and place your name

in the complimentary closing.• Dear Dan: Modified Block Letter• Interoffice Memorandum

– Save as Letter 3 & Memo 1… Print … turn in for a grade.

NOW!

Page 53: Your Name User Name & Password Your Address Your Parent’s Name Their Work Phone # Your Phone # Skip a line Things you like to do… Skip a line Your GOAL

THINGS TO DO:THINGS TO DO:COMPUTER LAB

• More Business Communications:– Use a Template and key in the information in the

format illustrated. – Use the current dates and place your name in the

complimentary closing.• HomeBank, Inc: Block Letter• HomeBank, Inc: Fax• Human Resources: Fax• Human Resources: Memorandum

– Save as Letter 4, Fax 1, Fax 2, & Memo 2… Print … turn in for a grade.

NOW!

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Document Formats

• What document tools enhance templates?

• Why use a table in a document?

• What are the steps to create a table in a document?

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Document Formats

• The following tools are enhancements:– Word art (letterhead)– Clip art (letterhead) – Text box (letterhead & notations)

• Tables used in a document help organize large amounts of data/information.

• The steps to create a table are: Select Table in the menu… go to insert… go to table… determine table size, columns & rows… click OK

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Practice Project:– READ, READ, READ the cover sheet

information to determine the proper document. NOW THINK what to do!

– Samples are provided to link the information with the correct document.

• FAX – LETTER – MEMO • Use a Template and key in the information.

– Save as SampleFax, SampleLetter, & SampleMemo… DO NOT Print … use for help on the PROJECT.

NOW!

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Document Formats

• How do you group different enhancement elements to create a letterhead?

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Document Formats

• To group, do the following:– Use the Drawing Toolbar, select the Key– Place the (arrow) above the various

enhancements (letterhead), left click and drag over them… create a box around each part

– Go to Draw… select Group, click.– All items are grouped for the Letterhead.

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Practice Project:– READ, READ, READ the cover sheet

information to determine the proper document. NOW THINK what to do!

– Samples are provided to link the information with the correct document.

• FAX – LETTER – MEMO • Use a Template and key in the information.

– Save as SampleFax, SampleLetter, & SampleMemo… DO NOT Print … use for help on the PROJECT.

NOW!

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Document Formats

• What are the differences between Block format and Modified format?

• Generally what is the communication method when sending templates…– Letter?– Memo?– Fax?

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Document Formats

• Block format is aligned left from the return address to the closing… modified is indented at the date, each paragraph and the complimentary closing.

• Generally, letters are sent my mail, memos are sent within the company, while faxes are electrically sent in and outside the office.

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Project: Check out the RUBRIC– READ, READ, READ each part in the handout

sheet to determine the proper document. NOW THINK what to do!

– In the Packet, document samples are provided to get you started… the information is a sample with the correct document.

– Use a Template and key in what your information should be to address the scenario.

• FAX – LETTER – MEMO

– Save as ProjectLetter, ProjectMemo, & ProjectFax … DO NOT Print until ALL documents are finished

NOW!

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Report Formats

• What are the formats for an Academic Report?– Margins– Heading– Spacing– Title– Paragraph

• What format change do you use for multiple pages?

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Report Formats

• Margins: 1 inch top/bottom, right/left

• Heading: Align left, your name, teacher, subject, typed date

• Spacing: Double

• Title: Centered

• Paragraph: Align left, indent (tab key)

• Multiple pages: Go to View & select Header/Footer…Use a header… Align right with last name & click insert page number

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Report: Academic– Use correct formatting for each report

• Margins: 1 inch top/bottom, right/left• Heading: Align left, your name, teacher, subject, typed

date• Spacing: Double• Title: Centered• Paragraph: Align left, indent (tab key)• Multiple pages: Use a header… Align right with last

name & page number– Complete each report:

• Personal Computers • How The Personal Computer Works

– Save as Report 1 & Report 2… Print for a grade

NOW!

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Report Formats• What are the formats for a Business

Report?– Margins– Heading– Side Headings– Spacing– Title– Paragraph– Quoted Material– Multiple Pages

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Business Report Formats• Margins: 1 inch top/bottom, right/left

• Heading: NONE• Side Headings: Align left, underline• Spacing: Double• Title: Centered• Paragraph: Align left, indent (tab key)

• Quoted Material: Indent section, single space

• Multiple pages: Use a header… Align right with page number

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Report: Business– Use correct formatting for each report

• Margins: 1 inch top/bottom, right/left• Heading: None• Side Headings: Align left, underline• Spacing: Double• Title: Centered• Paragraph: Align left, indent (tab key)• Quoted Material: Indent section, single space• Multiple pages: Use a header… Align right with last

name & page number– Complete each report:

• Fiber Optics • Memo Report:

– Save as BReport 1 & BReport 2… Print for a grade

NOW!

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Business Operations

• Business Structures

• Manager as Leader

• Producing and Marketing Goods and Services

• Tracking Business Shipments Online

• Creating an Online Business

• Free E-mail Service – Safe

• Word Processing for Business Documents

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Business Structures

• What are the Types of Ownership?

• What are the factors that make each type different?

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Business Structures

• Types of Ownership:– Sole proprietorship– Partnership– Corporations

• The Different Factors:– Tax treatment– Liability– Administrative Cost

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Business Structures– Go online to find 4 factors for each of

the types of organizations.– Make a chart or list for each type.– List the site(s) you used for the

information.– Save as Business Types… Print for a

grade

NOW!

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SOLE PROPRIETORSHIPS

PARTNERSHIPS

Limited Partnership and Partnership with limited liability

General Partnership

Joint Venture

CORPORATIONS

Subchapter S Corporations

Limited Liability Company

General C Corporations

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Business Structures

• What is the definition of a Sole Proprietorship?

• What are the advantages and disadvantages of a sole proprietorship?

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The key factors that differentiate structures are summarized in the chart below

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Sole Proprietorship • Simple Definition: A form of business that makes no legal

distinction between the individual owner and the business itself. • Advantages

– Administrative setup and maintenance costs are low – Relatively few regulatory requirements – Owner is only taxed once on his or her personal income tax

return• Disadvantages

– Owner is personally liable for the actions of the company – Can be difficult to raise capital for the business

• Other comments– Typically the sole proprietorship is set up as the owner’s

name (e.g. Bob Smith). The owner can choose to operate his or her business under a different name (e.g. Smith’s Lawn Care) but then must file a doing business as form with the appropriate government body.

– It is possible to self-insure yourself against the personal liability assumed by this structure.

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Business Structures– Go online to find an article for each of the

types of organizations.– Summarize (3 paragarphs) the major

points… compare and contrast.– List the site(s) you used for the

information.– Save as Business Summary… Print for a

grade

NOW!

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Business Structures

• What is the definition of a Partnership?

• What are the advantages and disadvantages of a partnership?

• What are the definitions of the types of Corporation?

• What are the advantages and disadvantages of a corporation?

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General Partnership • Simple Definition: Similar to a sole proprietorship but with multiple

owners (a sole proprietorship cannot have more than one owner). A partnership is not a separate legal entity from its owners.

• Advantages– Administrative setup and maintenance costs are low – Relatively few regulatory requirements – Owner is only taxed once on his or her personal income tax return

• Disadvantages– Owner is personally liable for the actions of the company – Each partner is responsible for the business dealings of other partners.

This is very important to understand. If Partner A enters into a very bad deal under the name of the partnership, then all other Partners are responsible for making good under that contract. Consequently, selecting your partners is of crucial importance.

• Other comments: The partnership agreement is the rule book of the partners. This can be drafted with the help of a qualified lawyer to help the partnership deal with such issues as: – Initial investment of partners – Distribution of profits and losses – Each partner’s responsibilities – New partner entrance into partnership – Old partner exit from partnership

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C-Corporation• Simple Definition: A legal form of doing business that creates a

separate legal entity from the individual owners. This legal entity can act and do business on its own just as a person would do (i.e. borrow money, enter into lawsuits and contracts, etc.).

• Advantages– Shareholders are not personally liable – Ownership is easily exchanged between individuals – Company does not cease to exist with the death of owners – Easy structure for which to raise capital

• Disadvantages– Owners are taxed twice – High administrative costs to setup and run – More regulatory requirements than other structures

• Other commentsIt is important to remember that a C-corporation is considered a separate legal entity from its owners. This is the source of its relative advantages and disadvantages, especially regarding taxes and liability.

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S-Corporation• Simple Definition: A type of corporate legal form that is

taxed like a sole proprietorship. Its formation is subject to certain legal criteria such as a maximum number of shareholders.

• Advantages– Owners are only taxed one time. – Shareholders are not personally liable

• Disadvantages– Higher administrative costs to setup and run than partnerships

and sole proprietorships. – More regulations than partnerships and sole proprietorships.– Certain limitations on who can be an owner (U.S. citizens, etc.)

• Other comments– S-corporations are limited to a certain number of shareholders

(75), whereas a C-corporation can have unlimited shareholders.

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Limited Liability Company (LLC)• Simple Definition: A hybrid legal form of business that is taxed like a sole

proprietorship with the same liability protection of the corporate structure. • Advantages

– Owners are only taxed one time. Shareholders are not personally liable • Disadvantages

– Higher administrative costs to setup and run than partnerships and sole proprietorships – More regulations than partnerships and sole proprietorships – Limited life of entity (usually limited to 30 years) – LLC laws are not uniform and therefore doing business in multiple states as an LLC

can be complex• Other comments

– The L.L.C. is an extremely popular structure. Since there are many similarities between LLCs and S-corporations, the list below shows some of the differences:

• LLC relative advantages over S-corporations: • No restrictions on the number of owners (S-corps limited to 75 owners) • Can have non-U.S. citizens as members (S-corps cannot) • More flexibility in distributing income (S-corps percentage of ownership determines the

amount of pass-through income)• LLC relative disadvantages over S-corporations: • Need at least two people to form an LLC (S-corps only need one person) • Limited life (S-corps are perpetual) • LLC members need other members' approval to sell their interest (S-corps owners need no

such approval) • LLC may have to pay more self-employment taxes than S-corps due to IRS regulations

forcing active LLC members to pay self-employment taxes on both salary and distributions from the company, as opposed to S-corps members who do not have to pay taxes on distributions.

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• THE THEORY OF THE LEISURE CLASS:– READ the article… yes, READ. – Poor vs. Rich: closing the leisure gap?– Write a BUSINESS REPORT MEMO (minimum 3

paragraphs) & use the major points1. Introduction: What is the main idea of the

article?2. Body of Info: What key points support the

article?3. Conclusion: What do you recommend?

– Save as Leisure… Print for a grade

NOW!

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Business Structures

• What is the definition of a Partnership?

• What are the advantages and disadvantages of a partnership?

• What are the definitions of the types of Corporation?

• What are the advantages and disadvantages of a corporation?

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Business Entity Types Compared In Key Characteristics

CharacteristicsSole Proprietorship CCorporation SCorporation Limited Liability Company

Formation No state filing required. State filing required. State filing required. State filing required.

Duration of Existence Dissolved if entity ceases doing business or upon death of the

sole proprietor.

Perpetual Perpetual Dependent on the requirements imposed by the state of formation.

Liability Sole proprietor has unlimited liability.

Shareholders are typically not responsible for the debts of the

corporation.

Shareholders are typically not personally liable for the debts of

the corporation.

Members are not typically liable for the debts of the LLC.

Operational Requirements Relatively few legal requirements. Board of directors, annual meetings and annual reporting

required.

Board of directors, annual meetings and annual reporting

required.

Some formal requirements but less formal than corporations.

Management Sole proprietor has full control of management and operations.

Managed by the directors, who are elected by the shareholders.

Managed by the directors, who are elected by the shareholders.

Members have an operating agreement that outlines

management.

Taxation Not a taxable entity. Sole proprietor pays all taxes.

Taxed at the entity level. If dividends are distributed to

shareholders, dividends are also taxed at the individual level.

No tax at the entity level. Income/loss is passed through to

the shareholders.

If properly structured there is no tax at the entity level. Income/loss is passed through to members.

Pass Through Income/Loss Yes No Yes Yes

Double Taxation No Yes, if income is distributed to shareholders in the form of

dividends.

No No

Cost of Creation None State filing fee required. State filing fee required. State filing fee required.

Raising Capital Often difficult unless individual contributes funds.

Shares of stock are sold to raise capital.

Shares of stock are sold to raise capital.

Possible to sell interests, though subject to operating agreement

restrictions.

Transferability of Interest No Shares of stock are easily transferred.

Yes, but must observe IRS regulations on who can own

stock.

Possibly, depending on restrictions outlined in the

operating agreement.

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Business Structures

• What are the organizational structures of business?

• What is an organizational hierarchy?

• Why are organizational structures important?

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Business Structures

• The organizational structures of business determines the flow of activity, the delineation of responsibility and levels of authority.

• An organizational hierarchy is the layer of management from the front line to the top of the organization.

• Organizational structures are important as follows: determines who is “boss”; who does what jobs; who handles what problems, etc.

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Business Structures

• Structures & Designs: organizational type based on model categories:– A pyramid hierarchy departmentalizes the

flow of business activity– An enneagon or nonagon is a nine-sided

polygon representing the flow of business activity in an open structure

– A rectangular design represents an inter-related flow of business.

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Business Structures– Go online to find articles/examples for

organizational structure designs or theories.– Create a PowerPoint that presents various

organizational structure designs or theories.• Try:

http://www.geocities.com/tanmanho/e-journal/volume3.htm

http://www.agmrc.org/agmrc/business/startingbusiness/businessorgstructurelinks.htmhttp://www.prenhall.com/scarbzim/html/audits/audit3.html

– Provide an explanation for each.– Save as Business Designs… Print for a grade

NOW!

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Manager as Leader• What is the definition of management?

• What are the roles of managers in a business structure?

• What is the definition of leadership?

• What are the roles of leaders in a business structure?

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Manager as Leader• The group of individuals who make decisions

about the systematic procedures of how a business is run.

• A manager’s role involves various degrees of planning, organizing, directing, and controlling.

• Leadership is a process by which a person influences others to accomplish an objective

• A leader is someone who people choose to A leader is someone who people choose to follow.follow. A leader influences others to do things A leader influences others to do things that they may not otherwise do. that they may not otherwise do. Leaders are.. Listeners, Encouragers, Assertive, Decisive.

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PLANNING

Setting objectives and making long and short-term

plans for meeting the objectives

ORGANIZING

Obtaining and coordinating

resources so that a business’s

objectives can be met

LEADING

Influencing, guiding, and directing people

under one’s management to carry out their assigned tasks

CONTROLLING

Setting standards for work, evaluating performance, and solving problems

that prevent certain tasks’ completion

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Manage / Leader– Go online to find articles/examples that

support the functions of management.– Copy or print the article.– Save as MGT Functions…

NOW!

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Manager as Leader• What are the differences between

manager’s and leader’s characteristics?

• What are the differences between managers and leaders job duties and behaviors?

• What are some examples regarding the shift from management to leadership?

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DIFFERENCES BETWEEN MANAGERS AND LEADERS

• MANAGERS1. Administer2. Are A Copy3. Maintain4. Systems / Structure Focus5. Control6. Short Term7. How/When8. Bottom Line9. Imitate 10. Accept11. Good Soldier12. Do Things Right

• LEADERS 1. Innovate2. Are An Original3. Develop4. People Focus5. Trust6. Long-Range7. What/Why8. Horizon9. Originate10. Challenge11. Own Person12. Do The Right Thing

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DIFFERENCES BETWEEN MANAGERS & LEADERS: JOB

DUTIES / BEHAVIORS • MANAGERS1. Planning and budgeting 2. Organizing and staffing 3. Follows orders 4. Controlling and solves

problems5. Maintains control and order6. Protects status quo7. Writes memorandums 8. Follows rules and regulations 9. Technical orientation

• LEADERS 1. Provides guidance and

counsel2. People follow their example3. Provide direction even when

it is unpopular4. Motivates and inspires5. Creates change6. Builds relationships and trust7. Trains and teaches 8. Questions rules and

regulations9. Strategic orientation

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Managers / Leaders– READ the following statement… Using at least 3 outside

sources agree or disagree with the statement by J. Sculley• "Leadership is often confused with other things,

specifically management. As I see it, leadership revolves around vision, ideas, direction, and has more to do with inspiring people as to direction and goals than with day-to-day implementation. One can't lead unless one can leverage more than his own capabilities . . . You have to be capable of inspiring other people to do things without actually sitting on top of them with a checklist - that's management, not leadership.“

– Draft an essay or develop a presentation for your argument.– Use your notes for key words… list your sites.– Save as Managers verse Leaders… Print for a grade

NOW!

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Manager as Leader• What are the focus areas for business

success?

• What are the motivating factors for young managers?

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Manager as Leader• The focus areas for business success are:

– Human Resources– Cost Control– Customer Management Quality– Product Quality– Technological Innovation– Quality of processes & procedures– Search Development– International Development– Ethics

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Manager as Leader• The motivating factors for young

managers are:– Personal Growth– Autonomy– Pleasure– Entrusted Responsibilities– Adaptation to New Situations– Diversity– Stability– Renumeration

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Managers / Leaders– Find the research… Go online and locate

an article or example supporting the 2 aspects of business priorities and management priorities.

– Draft an essay or develop a presentation.– Save as Bus-Mgr Priorities… Print for a

grade

NOW!

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Manager as Leader• What are management theories?

• What is the historical development of management theories?

• Who are the leaders in management theories?

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Manager as Leader• Management theories:

The act, manner, or practice of managing; handling, supervision, or control, which has a set of statements or principles devised to explain a group of facts or phenomena, especially one that has been repeatedly tested or is widely accepted and can be used to make predictions about natural phenomena.

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Manager as Leader• The historical development and the leaders of management

theories:– 1900s: Scientific management-Time and motion: Frederick W Taylor– 1920s: Bureaucracy-Rule sets: Max Weber, – 1920s: Universalism-Process approach: Henri Fayol, – 1930s: Human relations-Hawthorne experiments: Elton Mayo, 1930s & 40s– 1950s: Motivation-Hierarchy of needs: A H Maslow, 1950s and 60s– 1960s: Complex man-Complex man: EH Schein – 1960s: Theory X and Theory Y-Polarized managers' attitudes: Douglas

McGregor– 1960s, Management by objectives-Management fundamentals: Peter

Drucker, and 1970s– 1980s: Populist approaches-"The One Minute Manager", Kenneth

Blanchard – 1980s, Empirical approaches-Theory Z: WS Ouchi– 1990s: Empowerment (Used widely in Business Process Reengineering

projects)– 2000 ???

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Managers / Leaders– Select a management theorist & theory …– Go online and locate an article or

information that provides a bibliography about the theorist and their theory.

– Draft an essay or develop a presentation.– NOTE: this can be used as part of the

project… STEP 1.– Save as Mgt Theory… Print for a grade

NOW!

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Manager as Leader

• What are the three historical periods of management theories?

• Explain Theory X, Y assumptions.

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Manager as LeaderThe three historical periods of management theories: http://www.managementhelp.org/mgmnt/history.htm

• Scientific Management Theory(1890-1940)At the turn of the century, the most notable organizations were large and industrialized. Often they included ongoing, routine tasks that manufactured a variety of products. The United States highly prized scientific and technical matters, including careful measurement and specification of activities and results. Management tended to be the same. Frederick Taylor developed the :scientific management theory” which espoused this careful specification and measurement of all organizational tasks. Tasks were standardized as much as possible. Workers were rewarded and punished. This approach appeared to work well for organizations with assembly lines and other mechanistic, routinized activities.

• Bureaucratic Management Theory(1930-1950)Max Weber embellished the scientific management theory with his bureaucratic theory. Weber focused on dividing organizations into hierarchies, establishing strong lines of authority and control. He suggested organizations develop comprehensive and detailed standard operating procedures for all routinized tasks.

• Human Relations Movement(1930-today)Eventually, unions and government regulations reacted to the rather dehumanizing effects of these theories. More attention was given to individuals and their unique capabilities in the organization. A major belief included that the organization would prosper if its workers prospered as well. Human Resource departments were added to organizations. The behavioral sciences played a strong role in helping to understand the needs of workers and how the needs of the organization and its workers could be better aligned. Various new theories were spawned, many based on the behavioral sciences (some had name like theory “X”, “Y” and “Z”).

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Managers / Leaders– Open a document & label it CHALLENGES.– Brainstorm a list of 12 situations that can

be challenges for managers… categories, such as: customer problems, employee problems, equipment problems, market competition, financial problems, government regulations, etc (be specific).

– NOTE: this can be used as part of the project… STEP 3.

– Save as CHALLENGES … Print for a grade

NOW!

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• In this PROJECT the student will complete the following STEPS: 1. Describe an approach/theory style to management

(use previous assignment)2. Determine the factors affecting whether you adopt

a Theory X, Y or Z style of management.3. Distinguish between management approaches, OR

describe what factors might influence the management style you would adopt in a given business situation (customer service).

4. Create a new management theory for 2000s, supported by an example

5. Save as Mgt Project… Follow the Rubric… Print for a grade

NOW!

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Manager as Leader

• Provide an example of how managers can move towards leader…– Empowerment (give authority to somebody) – Restructure (organizational structure)– Teaching (training)– Role Model (set an example)– Openness (integrity)

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Manager as Leader

• An example of how managers can move towards leader…– Imposes Discipline moves to Values

Creativity – Rank/Hierarchy moves to

Connection/Network – Order-Giving moves to Facilitating – Demands Unquestioning Obedience moves to

Coaches and Mentors Others – Information Control moves to Information

Availability

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Manager as Leader• Theory X Assumptions:

– People inherently dislike work– People must be coerced or controlled to do work

to achieve objectives– People prefer to be directed

• Theory Y Assumptions:– People view work as being as natural as play and

rest– People will exercise self-direction and self-control

towards achieving objectives they are committed to

– People learn to accept and seek responsibility

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Managers / Leaders– From the list of sites (or your own)… develop a

presentation on Leadership Theory.• http://ollie.dcccd.edu/mgmt1374/book_contents/4directing/leadi

ng/lead.htm• http://www.12manage.com/

methods_goleman_leadership_styles.html• http://www.12manage.com/

methods_path_goal_theory.html• http://www.12manage.com/

methods_tannebaum_leadership_continuum.html• http://www.nwlink.com/~donclark/leader/leadcon.html• http://www.managementhelp.org/ldrship/ldrship.htm

– Remember: Intro-Body of Information-Conclusion– Save as Leadership… Print for a grade

NOW!

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Manager as Leader

• What are the 4 developmental stages of Leadership theory?

• What are the prominent theories and models resulting from the 4 stages above?

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Manager as Leader• The 4 developmental stages of Leadership theory are:

– Trait Approaches to Leadership– Behavioral Approaches to Leadership– Situational or Contingency Approaches to

Leadership– Transformational Approaches to Leadership

• The prominent theories and models resulting from the 4 stages are:– Contingency theories– Instrumental theories– Inspirational theories– Informal Leadership theories– Path-Goal theories– Charismatic/Transformational Leadership theories

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Managers / Leaders– Select a Leadership theory …– Go online and locate an article or web site

that provides detailed information about one of the 6 theories.

– Draft an essay or develop a presentation that explains the theory selected.

– You will need this for a test on theories.– Save as Leader Theory… Print for a grade.

NOW!

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Manager as Leader

• Explain the process of great leadership (Kouzes & Posner, 1987)

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Manager as LeaderThe process of great leadership

(Kouzes & Posner, 1987) that is common to successful leaders:

• Challenge the process - First, find a process that you believe needs to be improved the most.

• Inspire a shared vision - Next, share you vision in words that can be understood by your followers.

• Enable others to act - Give them the tools and methods to solve the problem.

• Model the way - When the process gets tough, get your hands dirty. A boss tells others what to do...a leader shows that it can be done.

• Encourage the heart - Share the glory with your followers' heart, while keeping the pains within your own.

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• Managers / Leaders– Create a Leadership theory …– From previous research, develop your

personal leadership theory that addresses the approaches to leadership development.

– Draft an essay or develop a presentation that explains your theory.

– You will need this for a test on theories.– Save as Leader Theory… Print for a grade.

NOW!

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Business Operations

• Business Structures• Manager as Leader

• Producing and Marketing Goods and Services

• Tracking Business Shipments Online• Creating an Online Business• Free E-mail Service – Safe• Word Processing for Business Documents

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Producing and Marketing Goods and Services

• What is the economic definition of production?

• What are the factors of production?

• Explain the cost-of-production theory of value.

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Producing and Marketing Goods & Services

• Production is the act of making things focusing on what goods to produce, how to produce them, the costs of producing them.

• The factors of production are:– Land, Labor, Capital, & Entrepreneurs

• Cost-of-production theory of value is that the price of an object is determined by the sum of the cost of the resources that went into making it. The cost can compose any of the factors of production (including labor, capital, land, or entrepreneurship).

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Cost-of-production theory of value– Open a word document & create a table…– Label the columns: Product, Price, Cost,

Factors, Source, Alternative, Purchase. – Select 10 products you use or would like to

use (Xmas List).– Complete the Table.– Save as C-P theory… Print for a grade.

NOW!

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SAMPLE

Product Price Cost Factors Source Alternative Purchase

Digital Camera

100 30 Natural resources Capital Enterpren

Store Flyer

Price, Brand yes

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Producing and Marketing Goods and Services

• What is the definition of goods?

• What is the definition of services?

• What is the difference between the term “cost” and the term “price”.

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Producing and Marketing Goods and Services

• Goods: durable & nondurable things you can touch, physically weigh, & measure.

• Services: task people & machines perform… wants that can not be touched.

• The difference is:– Cost is the amount of an item for resale, paid

by the seller.– Price is the amount of an item for sale, paid

by the buyer (customer).

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• Comparing Price:– Open the previous assignment, C-P

theory… add another column: Compare– Select the 10 products you used for the

assignment (Xmas List).– Select a minimum of 3 sources and compare

the PRICE of each item… make sure the features are the same or similar.

– Complete the Table.– Save as Compare… Print for a grade.

NOW!

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Producing and Marketing Goods and Services

• What is the definition of Marketing?

• What are the 4 P’s of Marketing?

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Producing and Marketing Goods and Services

• Marketing is the performance of business activities that direct the flow of goods and services from producer to user or consumer.

• The 4 P’s of Marketing - Product, Price, Place, and Promotion… (described as)

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Producing and Marketing Goods & Services

• Product: Includes factors such as the features, benefits, quality, durability, packaging, presentation, styling, guarantees and after sales service.

• Price: This will depend primarily on your client base, combined with the levels of demand and competition.

• Place: Consider where your business is based in relation to your customers and how this will affect your methods of distribution.

• Promotion: Effective promotion depends on finding out what appeals to your customers and then applying imagination to trigger their interest through various techniques.

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Marketing Mix– Open a word document & create a table…– List the 4 P’s (columns)… Product, Price,

Place, and Promotion– Find 3 Examples that describe each

element of the Market Mix.– Complete the Table.– Save as 4 P’s… Print for a grade.

NOW!

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Marketing Mix

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Market Mix - DecisionsProduct

DecisionsPrice

DecisionsDistribution

(Place) Decisions

Promotion Decisions

Brand nameFunctionality

StylingQualitySafetyPackagingRepairs and

SupportWarrantyAccessories and

services

Pricing strategy (skim, penetration, etc.)

Suggested retail price

Volume discounts and wholesale pricing

Cash and early payment discounts

Seasonal pricingBundlingPrice flexibilityPrice

discrimination

Distribution channels

Market coverage (inclusive,

selective, or exclusive

distribution)Specific channel

membersInventory management

WarehousingDistribution

centersOrder processingTransportation

Reverse logistics

Promotional strategy

(push, pull, etc.)

AdvertisingPersonal selling

& sales forceSales

promotionsPublic relations

& publicityMarketing communicatio

ns budget

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Marketing Mix– Open a word document & create a table…– List 4 decisions that need to be made

concerning each of the 4 P’s (columns)– 4 P’s: Product, Price, Place, Promotion– Example: Brand, Discount, Warehouse,

Budget– Complete the Table.– Save as Market Mix… Print for a grade.

NOW!

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Producing and Marketing Goods and Services

• What are three important questions marketers must ask themselves about customers by using the Marketing Concept?

• What is a Target Market… give an example.

• What is a “Market Segment”?

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Producing and Marketing Goods & Services

• Three important questions:– What do customers want?– Can we develop it while they still want it?– How can we keep our customers satisfied?

• A Target Market is the market segment to which a particular product is presented and is categorized by age, gender, location, and socio-economic grouping… An example: Fashion.

• A Market Segment is a subgroup of people or organizations sharing 1 or more category that results in similar product needs.

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• Target Market– Open a word document & create a table…– List the categories associated with a target

market: AGE, GENDER, LOCATION, SOCIO-ECONOMIC GROUP in 4 columns.

– Use your list (Xmas) and determine the target market for each

– Complete the Table.– Save as Target Market… Print for a grade.

NOW!

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Producing and Marketing Goods and Services

• What are three decisions marketers must make in deciding on a Targeting Strategy?

• What are the steps to Targeting?

• What factors influence a Targeting Strategy?

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Producing and Marketing Goods & Services• Three important decisions:

– What segments to target?– What products and how many products to offer?– Which products to offer in which segments?

• Three Steps to Targeting:– Market segmentation… divided into sub-groups– Target choice… match product to segment– Product positioning… create an image or identity

• Factors influencing a Targeting Strategy:– Market maturity– Diversity of buyer’s needs and preferences– Strength of the competition– Amount of sales needed to make a profit

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Target Market - Strategy– You have a great idea for a product or

service… create a target strategy.– Use your notes as a guide– Create a PowerPoint to present your target

strategy… (at least 5 slides)– Save as Target Strategy… Print for a

grade.

NOW!

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Tracking Business Shipments Online

• What are options businesses have in deciding on shipping goods?

• What are benefits to using the internet?

• What factors influence shipping and handling cost?

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Tracking Business Shipments Online • Some options businesses have in deciding on shipping

goods are:– Personally pack items and go to a post office, or a freight carrier to

ship.– Have a freight carrier handle the shipping.– Use the Internet to notify a carrier when, where to pick-up and ship.

• Some benefits are mailing and shipping service designed to allow individual consumers, home offices or small businesses to print US postage or shipping labels using any PC, any ordinary inkjet or laser printer, and an Internet connection.

• Factors influencing shipping and handling cost are:– Shipping and handling costs are a necessary element of your pricing

equation.– Before you decide how much to charge your customers for shipping

and handling, consider the pros and cons of various tactics**.

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Shipping Cost Tactics• TACTIC 1: Pay for shipping and handling costs yourself.

– Advantage: Free shipping screams "customer service." – Disadvantage: If you ship often and in large quantities, you may lose a lot of

money. • TACTIC 2: Offer "free shipping" — but tack some shipping costs onto the

price of the product. – Advantage: You can cover some shipping costs and offer free shipping to your

customers. – Disadvantage: The cost of your products will rise.

• TACTIC 3: Offer a competitive price, and ask your customers to pay the carrier charge.

– Advantage: Your customers get the fairest possible price. And, if you sell on the Internet, comparison shoppers will know your firm is offering the best deal on the product itself.

– Disadvantage: Some customers may not want to pay directly for shipping.• TACTIC 4: Standardize your shipping rates, then round up. If a fedex two-

day delivery service will run you anywhere from $3 to $4.50 (depending on where you ship) you can probably charge your customers a standard $5 for that service.

– Advantage: If your customers want your product and they want it delivered to them, they will often be willing to pay a flat shipping rate — even if they know you're charging a little more than it will actually cost. Most of your customers know that express service is expensive, and if they want their products delivered quickly, they will usually be willing to pay for it.

– Disadvantage: If your customer can find a comparable product with a smaller shipping charge, you may lose that customer.

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Cost Tactics for Shipping Cost– You have a product priced right… now,

how do you cover the cost of shipping– Go online to

http://www.allbusiness.com/operations/shipping/3925-1.html and select Shipping as a Profit Center

– Create a PowerPoint to present your TACTIC and why… (at least 3 slides)

– Save as Cost of Shipping… Print for a grade.

NOW!

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Cost of Shipping– Go online to find shipping rates for

comparison… check USPS, UPS, FedEx, etc– Make a Table to present your comparisons…

at least 3 companies– Your Table should include: the name of the

freight carrier, the weight breakdown, the rates for each category, and any other relevant information (distance, location, etc).

– Save as Shipping Rates… Print for a grade.

NOW!

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Creating an Online Business

• What is an Online Business?

• What steps are needed to create an online business?

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Creating an Online Business• Online Business also known as E-commerce or

electronic commerce consists of the buying and selling of products or services over electronic systems such as the Internet and other computer networks.

• The steps are:– Step 1:   The Idea

Step 2:   Legal MattersStep 3:   Your Domain NameStep 4:   Selecting a Web HostStep 5:   Designing a WebsiteStep 6:   Marketing and Search EnginesStep 7:   Interactive WebsitesStep 8:   Build a Customer BaseStep 9:   Repeat BusinessStep 10: Accounting and Taxes

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Creating an Online Business– There are 10 steps to follow… highlight the

main points of each.– Go online to

http://www.oncallgeeks.com/tutorial/index.html – Copy and Paste each point and list the site

for future reference.– Save as Create Online Business…

Print for a grade.

NOW!

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Creating an Online Business

• What products or services sell best Online?

• Where would you go to make a purchase Online?

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Creating an Online Business• Step 1:   The Idea Explain your product or service in detail.• Step 2:   Legal Matters Determine your organizational structure and any

copyright conflicts.• Step 3:   Your Domain Name Check to see if your business name is

available.• Step 4:   Selecting a Web Host Determine what is available (local:

comcast, mediacom, verizon).• Step 5:   Designing a Website Consider your experience with software

(MS Front Page).• Step 6:   Marketing and Search Engines Determine the scope and

method to generate “hits” on your site.• Step 7:   Interactive Websites Be prepared for 24/7 attention to your

site… plan timely replies to customer.• Step 8:   Build a Customer Base Determine what methods would attract

customers initially.• Step 9:   Repeat Business Determine what ideas would attract

customers repeatedly. • Step 10: Accounting and Taxes Consider the method best used for

keeping track of financial transactions.

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Creating an Online Business

• On your OWN or form a Partnership– Partnership contract agreement in writing– Brainstorm an idea for a product/service that is

sellable online (look at categories of interest that already exist)

– Review & complete STEPS 1 & 2 – Develop an outline to follow each step with

supportive paragraphs.– Save as Online Business… Print for a grade.

NOW!

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Creating an Online Business– Review & complete STEPS 3, 4, & 5– Brainstorm a Domain Name for your Online

Business (do a search to check use).– Identify a Web Host– Plan your Website design (example)– Develop an outline to follow each step with

supportive paragraphs.– RE-Save as Online Business… Print for a

grade.

NOW!

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Creating an Online Business– Review & complete STEPS 6, 7, & 8– Determine your marketing approach to generate

“traffic” & the search engines to be used.– Determine the method used to create an interactive

customer experience (email, surveys, etc).– Determine the customer information, incentives,

and privacy needed.– Develop an outline to follow each step with

supportive paragraphs.– RE-Save as Online Business… Print for a grade.

NOW!

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THINGS TO DO:THINGS TO DO:COMPUTER LAB

• Creating an Online Business– Review & complete STEPS 9 & 10– Determine how to find creative ways to keep the

customer relationship including encouraging your customers to send others to your site.

– Determine the method to keep accurate records of online transactions, to be in compliance with government requirements, and to gather the information needed to be profitable.

– Develop an outline to follow each step with supportive paragraphs.

– RE-Save as Online Business… Print for a grade.

NOW!

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Social Responsibility & Business Ethics

• What is the definition of Social Responsibility?

• What is the definition of Business Ethics?

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Social Responsibility & Business Ethics

• Social Responsibility is voluntary; it is about going above & beyond what is called for by the law. Social responsibility means eliminating corrupt, irresponsible or unethical behavior that might bring harm to the community, its people, or the environment before the behavior happens.

• Business Ethics is the evaluation of decision making by businesses according to moral concepts and judgments. Ethical questions range from practical, narrowly defined issues, (company's obligation to be honest with its customers), to broader social and philosophical questions, (a company's responsibility to preserve the environment and protect employee rights).

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• Social Responsibility & Business Ethics– Go online and use key words such as Social

Responsibility & Business Ethics (www.ask.com)

– Create a list of 3 issues and a brief description of each.

– Select 1 issue from your list and explain how you would rectify the situation.

– Draft an essay or develop a presentation that explains the solution you propose.

– Save as Ethics… Print for a grade.

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THINGS TO DO:THINGS TO DO:COMPUTER LAB NOW!

• Social Responsibility & Business Ethics• Use the web address to locate the necessary information… use a NEW

Document for each topic… SAVE AS the title listed… DON’T Print. – Why Have a Code of Ethics? (http://www.ethicsweb.ca/codes/coe2.htm)– What is Business Ethics?

(http://www.managementhelp.org/ethics/ethxgde.htm)– 10 Myths About Business Ethics

(http://www.managementhelp.org/ethics/ethxgde.htm)– 10 Benefits of Managing Ethics in the Workplace

(http://www.managementhelp.org/ethics/ethxgde.htm)– One Description of a Highly Ethical Organization

(http://www.managementhelp.org/ethics/ethxgde.htm)– Ethics Management Programs: An Overview

(http://www.managementhelp.org/ethics/ethxgde.htm)– 8 Guidelines for Managing Ethics in the Workplace

(http://www.managementhelp.org/ethics/ethxgde.htm)– 6 Key Roles and Responsibilities in Ethics Management

(http://www.managementhelp.org/ethics/ethxgde.htm) – Ethics Codes/Values - Business for Social Responsibility

(http://www.bsr.org/insight/issue-briefs.cfm)

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Why Have a Code of Ethics?

• to define accepted/acceptable behaviors;

• to promote high standards of practice;

• to provide a benchmark for members to use for self evaluation;

• to establish a framework for professional behavior and responsibilities;

• as a vehicle for occupational identity;

• as a mark of occupational maturity;"

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What is Business Ethics?• The concept has come to mean various things to various people,

but generally it's coming to know what it right or wrong in the workplace and doing what's right -- this is in regard to effects of products/services and in relationships with stakeholders. Wallace and Pekel explain that attention to business ethics is critical during times of fundamental change -- times much like those faced now by businesses, both nonprofit or for-profit. In times of fundamental change, values that were previously taken for granted are now strongly questioned. Many of these values are no longer followed. Consequently, there is no clear moral compass to guide leaders through complex dilemmas about what is right or wrong. Attention to ethics in the workplace sensitizes leaders and staff to how they should act. Perhaps most important, attention to ethics in the workplaces helps ensure that when leaders and managers are struggling in times of crises and confusion, they retain a strong moral compass.

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10 Myths About Business Ethics• 1. Myth: Business ethics is more a matter of religion than

management. 2. Myth: Our employees are ethical so we don't need attention to business ethics. 3. Myth: Business ethics is a discipline best led by philosophers, academics and theologians. 4. Myth: Business ethics is superfluous -- it only asserts the obvious: "do good!" 5. Myth: Business ethics is a matter of the good guys preaching to the bad guys. 6. Myth: Business ethics in the new policeperson on the block. 7. Myth: Ethics can't be managed. 8. Myth: Business ethics and social responsibility are the same thing. 9. Myth: Our organization is not in trouble with the law, so we're ethical. 10. Myth: Managing ethics in the workplace has little practical relevance.

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10 Benefits of Managing Ethics in the Workplace

• 1. Attention to business ethics has substantially improved society. 2. Ethics programs help maintain a moral course in turbulent times. 3. Ethics programs cultivate strong teamwork and productivity. 4. Ethics programs support employee growth and meaning.5. Ethics programs are an insurance policy -- they help ensure that policies are legal. 6. Ethics programs help avoid criminal acts “of omission” and can lower fines. 7. Ethics programs help manage values associated with quality management, strategic planning and diversity management -- this benefit needs far more attention. 8. Ethics programs promote a strong public image.9. Overall benefits of ethics programs: 10. Last - and most -- formal attention to ethics in the workplace is the right thing to do.

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One Description of a Highly Ethical Organization

• Mark Pastin, in The Hard Problems of Management: Gaining the Ethics Edge (Jossey-Bass, 1986), provides the following four principles for highly ethical organizations: 1. They are at ease interacting with diverse internal and external stakeholder groups. The groundrules of these firms make the good of these stakeholder groups part of the organizations' own good. 2. They are obsessed with fairness. Their groundrules emphasize that the other persons' interests count as much as their own. 3. Responsibility is individual rather than collective, with individuals assuming personal responsibility for actions of the organization. These organizations' groundrules mandate that individuals are responsible to themselves. 4. They see their activities in terms of purpose. This purpose is a way of operating that members of the organization highly value. And purpose ties the organization to its environment.

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Ethics Management Programs: An Overview

• There are numerous benefits in formally managing ethics as a program, rather than as a one-shot effort when it appears to be needed. Ethics programs: · Establish organizational roles to manage ethics · Schedule ongoing assessment of ethics requirements · Establish required operating values and behaviors · Align organizational behaviors with operating values · Develop awareness and sensitivity to ethical issues · Integrate ethical guidelines to decision making · Structure mechanisms to resolving ethical dilemmas · Facilitate ongoing evaluation and updates to the program · Help convince employees that attention to ethics is not just a knee-jerk reaction done to get out of trouble or improve public image

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8 Guidelines for Managing Ethics in the Workplace

• 1. Recognize that managing ethics is a process.2. The bottom line of an ethics program is accomplishing preferred behaviors in the workplace.

3. The best way to handle ethical dilemmas is to avoid their occurrence in the first place. 4. Make ethics decisions in groups, and make decisions public, as appropriate. 5. Integrate ethics management with other management practices. 6. Use cross-functional teams when developing and implementing the ethics management program. 7. Value forgiveness. 8. Note that trying to operate ethically and making a few mistakes is better than not trying at all.

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6 Key Roles & Responsibilities in Ethics Management

• 1. The organization's chief executive must fully support the program. 2. Consider establishing an ethics committee at the board level. 3. Consider establishing an ethics management committee.4. Consider assigning/developing an ethics officer. 5. Consider establishing an ombudsperson. (coordinate policies and procedures) 6. Note that one person must ultimately be responsible for managing the ethics management program.

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Ethics Codes/Values - Business for Social Responsibility

• A broad range of stakeholders including customers, investors, regulators, activist groups and the media are paying increasingly close attention to the ethical behavior of companies and their employees. The often embarrassing and financially costly consequences resulting from such intense scrutiny have clarified the business benefits of creating and instituting a comprehensive ethics program. The cornerstone of any company's ethics program is its set of values. The key mechanisms for articulating those values are ethics codes, also known as codes of business practices or simply, principals.

• The benefits of developing such a code cannot be overstated; they include avoiding litigation, fines and other criminal sanctions, as well as enhancing brand name and reputation. Ethics codes and business principles are also instrumental in creating a cohesive corporate culture, a factor that is proving especially important to global companies whose operations encompass dozens of countries and legal systems, and a diversity of ethical values and priorities. Ethical decision-making procedures, spelled out in an ethics code, also arm employees with the information needed to act in accordance with the values of a company. However, even the most powerfully-worded ethics code will fail in its purpose, if it exists only on paper. To avoid this, an ethics code must be part of an action-based effort that intensely focuses on both communication and education of and around the code. To this point, an ethics code is made effective when it is backed by well-conceived and broadly implemented training and enforcement components. Such a multi-faceted program will reach and empower employees operating at every level of a corporation.

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• Countries where business is done– Geographic Market Segments

• Strategy for doing business in those countries– Target Market… Supply & Demand

• Cultural aspects to consider– Religion, Social Values & Traditions, Rituals, Language

• Competition– Local Business, Other International Businesses

• Political areas– Form of Government

• Economics– Type of System… Control of Resources

Business in the International Marketplace

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THINGS TO DO:THINGS TO DO:COMPUTER LAB NOW!

• Business in the International Marketplace• Topics to investigate:

– Countries where business is done– Strategy for doing business in those countries– Cultural aspects to consider– Competition– Political areas– Economics

• Go online & key in international business… select a topic from above & develop a PowerPoint that addresses the topic.

• Save As international business… Print.

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• Business in the International Marketplace• Go online & key in CIA - The World Factbook• Pick a foreign country & develop a PowerPoint that

addresses the topics. • Topics to investigate:

– The geographic location of the Country (map)– Target Strategy based on the country’s needs/wants– Cultural details (Religion, Social Values & Traditions,

Rituals, Language, etc.)– Competition in the country– Politics of the country– Economic System and types of resources

• Save As CIA Report… Print.

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• Business in the International Marketplace• Go online to find the information necessary to answer each

question:– What are the meanings of the vocabulary of international

trade which include phrases such as: balance of trade, comparative advantage, imports, exports, currency, rates of exchange, tariff, and free trade? (Ask.com)

– How do countries around the globe work and live. What are the opportunities available to people in these countries and what is the impact an economic system has on these opportunities? (CIA Factbook)

– What data is needed to be collected, organized, and evaluated to present regarding an individual country and their living standards? (CIA Factbook or Ask.com)

• Open MS Word or PPT for your response… provide details.• Save As International Business… Print.

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International Trade Alliances

• What is a trade alliance?

• List 4 major trade alliances.

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International Trade Alliances• An agreement making it easy to buy & sell between

members of the alliance, while making it difficulty for other countries to sell into the alliance.

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• Business in the International Marketplace• Identify the countries associated with each

alliance:– North America Free Trade Agreement– European Union– Association of Southeast Asian Nations– The Asia-Pacific Economic Cooperation– World Trade Organization

• Go online to find the information necessary to complete the map of each alliance:

• Turn in for a grade.

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International Marketplace• What are the definitions of the following:

– Multinational Corporation– Imports– Exports– Exchange rate– Balance of trade– Protectionism– Tariff– Quota– Embargo– Free trade

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International Marketplace• Multinational Corporation: companies

doing business world-wide

• Imports: goods/services purchased from other countries

• Exports: goods/services sold to other countries

• Exchange rate: the price one currency buys another currency for

• Balance of trade: difference in the amount a country imports & exports

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International Marketplace

• Protectionism: limiting foreign trade to protect domestic businesses

• Tariff: tax placed on imports to increase price in the domestic market

• Quota: limit on the quantities of products imported

• Embargo: government stops the import or export of products/services

• Free trade: no limits/restrictions on global markets

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• Business in the International Marketplace• Exchange Rates. Since companies of all

sizes conduct business around the world, employees often have to understand how to figure exchange rates.

• Locate an Internet exchange-rate calculator online and convert a US $1 to Japanese, Canadian, Mexican, and Euro $ currency.

• Open MS Word and make a table to show the different rates.

• Save As RATE… Print.

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• Business in the International Marketplace• The internet in China Alternative reality Jan 31st

2008 | HONG KONG From The Economist http://www.economist.com/

– China will soon boast more internet users than any other country. But usage patterns inside China are different from those elsewhere… explain what is happening.

• Go online to find the information necessary to provide a detailed explanation

• Open MS Word or PPT for your response• Save As China Internet… Print.

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• Business in the International Marketplace• The China Price: Business Week 12/6/04

http://www.businessweek.com/magazine/content/04_49/b3911401.htm – “THE CHINA PRICE”: They are the three scariest

words in U.S. industry. Cut your price at least 30% or lose your customers. Nearly every manufacturer is vulnerable -- from furniture to networking gear. The result: A massive shift in economic power is under way.

• Go online to find the information necessary to provide a detailed explanation

• Open MS Word or PPT for your response• Save As China Price… Print.

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• Business in the International Marketplace• Go online to find the information necessary

to provide a detailed explanation or an example of one of the following:– Multinational Corporation, Imports, Exports,

Exchange rate, Balance of trade, Protectionism, Tariff, Quota, Embargo, Free trade

• You may pick an issue related to ethics or social responsibility.

• Open MS Word or PPT for your response• Save As International Business… Print.

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• Business in the International Marketplace• From the handout: Total Trade 2007, create a

spreadsheet of data and 3 charts• Open MS Excel, and enter the following data:

Total for ALL, Total Exports, Total Imports.• Chart 1… Total for ALL trade• Chart 2… Top 15 Trade Countries• Chart 3… Pick 3 countries and compare

• Save As Trade Charts… Print charts.

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• Business in the International Marketplace• From the handout: Total Trade 2007, create a

spreadsheet of data and 3 charts• Open MS Excel, and enter the following data:

the Top 15 countries, imports & exports.• Chart 4… Import & Export Total for the Top

15 Trade Countries… compare the list (DO NOT include Total ALL or Total Top 15)

• Chart 5… Same data but change the Type of Chart

• Save As Trade Charts2… Print Charts.

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Standards of Living: Comparing Different Countries

• What do we mean by a "standard of living"?

• Explain the demographic and economic terms related to a country’s standard of living such as the cost of living, average income, per capita expenditure, unemployment rate, birth, death and population growth rates, population density, GNP, poverty level, pollution level.

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Standards of Living: Comparing Different Countries

• There are many different factors that can indicate a "higher" or "lower" standard of living, such as cost of living, population density, gross national product, availability of natural resources or basic individual freedoms.

• Our own personal values and lifestyles will influence what factors we think are most important in describing a country’s overall quality of life.

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Standards of Living: Go to CIA World Handbook to describe each

• the cost of living,

• average income,

• per capita expenditure,

• unemployment rate,

• birth, death and population growth rates,

• population density,

• GNP,

• poverty level,

• pollution level.

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Standards of Living:• cost of living: the cost of maintaining a certain standard

of living. • average income: income earned by American

households • per capita expenditure: the amount spent by category by

a household or organization • unemployment rate: Percentage of employable people

actively seeking work• birth, death and population growth rates: the change in

population over time, and can be quantified as the change in the number of individuals in a population

• population density: the number of people per unit of area • GNP: Gross National Product measures goods &

services• poverty level: Income amount reflecting below average

per household• pollution level: The amount of toxins found in the air

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• Standard of Living Worksheet

• Complete the worksheet (questions 1 to 4) by going on online and using your notes.

• Note the point value assigned to each question… this will be the grade.

• Turn in when complete.

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Essential Questions associated with Trade Alliances:

The following questions are related to learning objectives:

Question / Objective 1: What are the benefits and controversies associated with Free Trade along with the consequences of trade policies?

Question / Objective 2: Why do people trade and how does the relative openness of trade contribute to living standards?

Question / Objective 3: What are the meanings of the vocabulary of international trade which include phrases such as: balance of trade, comparative advantage, imports, exports, currency, rates of exchange, tariff, and free trade?

Question / Objective 4: How do countries around the globe work and live. What are the opportunities available to people in these countries and what is the impact an economic system has on these opportunities?

Question / Objective 5: What evaluation can be made regarding the global nature of business?

Question / Objective 6: What data is needed to be collected, organized, and evaluated to present regarding an individual country and their living standards.

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• History of Computers in Business

• Go online to research the chronological advancement of the computer, specifically in business or related fields

• Use key search words

• Open MS Word or PPT to create a Timeline of events… provide details

• Save As Computer history… Print.

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MOUSE

MODEM

KEYBOARD

MODEM

MONITOR

PRINTER

SPEAKERS

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Computer use in Business • Go online to research purchasing a computer system

for your home office.• The system must store all your work, personal, and

family files• The system must be networked with your laptop and

family computer (assume you have a high speed internet connection-DSL)

• You must have 3 bids from 3 companies ($3000 budget)

• Open MS Word & make a chart … provide details• Save As Purchase… Print.

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• History of Computers in Business• Go online (http://www.howstuffworks.com/) to

research the development of computer hardware, specifically the use of components such as: – BUSES, CPU, HARD DRIVES & DISKS,

NETWORKING, MEMORY, POWER SUPPLY • Use the handout as a guide to complete your

research… provide details• Open MS Word or PPT to provide your

information/response• Save As Components… Print.

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Computer GAMING • Go online to research 1 of the following:

– How do computer games impact children?– Why use computer games for learning?– How can you use computer games for learning?– What are the game preferences for children?– What design elements influence learning?– Create your topic about computer games!

• Make sure you have a 3 paragraphs… Intro, Body of Info, and Conclusion

• Open MS Word or PPT to provide your response and details

• Save As Purchase… Print.

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Business Computers

• Brief History of Computers:

• Brief History of Software:

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Brief History of Computers:• 1951: UNIVAC-1. The first commercially successful electronic computer, UNIVAC I, was also the first

general purpose computer - designed to handle both numeric and textual information. The implementation of this machine marked the real beginning of the computer era. This machine used magnetic tape for input.

• 1964: Computers built between 1964 and 1972 are often regarded as 'Third Generation' computers, they are based on the first integrated circuits - creating even smaller machines, while smaller minicomputers began to open up computing to smaller businesses.

• 1971: First microprocessor, the 4004, developed by Marcian E. Hoff for Intel, was released.• 1972: Computers built after 1972 are often called 'fourth generation' computers, based on LSI (Large Scale

Integration) of circuits (such as microprocessors) - typically 500 or more components on a chip. Later developments include VLSI (Very Large Scale Integration) of integrated circuits 5 years later - typically 10,000 components. Modern circuits may now contain millions of components. This has led to very small, yet incredibly powerful computers. The fourth generation is generally viewed as running right up until the present, since although computing power has increased the basic technology has remained virtually the same.

• 1973: Ethernet developed, this became a very popular way of connecting PCs and other computers together - to enable them to share data, and devices such as printers. A group of machines connected together in this way is known as a LAN.

• 1975: First implementation of BASIC by Bill Gates and Paul Allen, it was written for the MITS Altair - the first personal computer - this led to the formation of Microsoft later in the year.

• 1981: Microsoft (known mainly for their programming languages) were commissioned by IBM to write the operating system, they bought a program called 86-DOS from Tim Paterson which was loosely based on CP/M 80. The final program from Microsoft was marketed by IBM as PC-DOS and by Microsoft as MS-DOS, collaboration on subsequent versions continued until 1991.

• 1985: Microsoft Windows Launched. Not really widely used until version 3, released in 1990, Windows required DOS to run and so was not a complete operating system (until Windows '95).

• 1989: World Wide Web, invented by Tim Berners-Lee who saw the need for a global information exchange to collaborate on research, and was the integration of hypertext and the Internet.

• 1993: Intel Pentium released. At the time it was only available in 60 & 66 MHz with over 3.1 million transistors.

• 1995: Windows '95 was launched by Bill Gates & Microsoft. Unlike previous versions of Windows, Windows '95 is an entire operating system - it does not rely on MS-DOS.

• 1995: Pentium Pro released. At introduction it achieved a clock speed of up to 200 MHz, but is basically the same as the Pentium in terms of instruction set and capabilities. It contains 5.5 million transistors - this is nearly 2400 times as many as the first microprocessor, the 4004 - and capable of 70,000 times as many instructions per second.

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Brief History of Computers: Continued• 1998: Microsoft released Windows '98. Some U.S. attorneys tried to block its release since the

new O/S interfaces closely with other programs such as Microsoft Internet Explorer and so effectively closes the market of such software to other companies. The main selling points of Windows '98 were its support for USB and its support for disk partitions greater than 2.1GB.

• 2000: Official Launch of Windows 2000 - Microsoft's replacement for Windows 95/98 and Windows NT. Claimed to be faster and more reliable than previous versions of Windows.

• 2001: Microsoft released Windows XP - the latest version of their Windows operating system. • 2001: Release of the `X' Box - Microsoft's games console. It cost $299 and will include the ability

to connect to the internet for multiplayer gaming.• 2002: Intel releases the 1.3 GHz Celeron processor. It features 256 kB level 2 cache, and 100 MHz

system bus. • 2005: Intel releases the Pentium D processor, models 820, 830, and 840. They feature dual cores,

each with 2 MB level 2 cache, 800 MHz front-side bus, EM64T instructions, Enhanced Speed Step Technology, 90 nm process, 230 million transistors, 206 mm2 die size.

• 2005: Palm releases the Palm TX handheld computer in the US, dropping the "Tungsten" name. It features 128 MB memory, 320x480 color display, 312 MHz Intel XScale processor, MMX/SD/SDIO slot, Wi-Fi and Bluetooth connectivity, audio/video player, Web browser.

• 2005: Total shipments of personal computers in the US during the year: 67.2 million. Total spending on games for personal computers in the USA: US$1.4 billion.

• 2006: Intel releases the Core 2 Extreme X6800 processor. It features dual processing cores, 4 MB shared L2 cache, 2.93 GHz clock speed, 1066 MHz 128-bit front side bus, 65 nm process, 291 million transistors, maximum addressable memory 8 GB.

• 2006: Palm introduces the Treo 700p handheld computer. It features Palm OS operating system, 60 MB storage, 1.3 megapixel camera, tiny keyboard, Internet access, phone, and color screen.

• 2007: Microsoft releases the Windows Vista operating system for personal computers. • 2007: BusinessWeek magazine publishes the Interbrand ranking of the 100 Best Global Brands.

Number 2 is Microsoft, number 7 is Intel, number 33 is Apple. Business Week magazines publishes an article on The Best Places to Launch a Career. At number 6 is Microsoft.

• 2007: To date, Microsoft has sold over 60 million licenses to Windows Vista. • 2008 & Beyond… Imagine the speed of change in Technology and you are right in the middle of it

growing up!

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Brief History of Software:• The early use of software to replace manual white-collar labor was extremely

profitable, and caused a radical shift in white-collar labor. One computer might easily replace 100 white-collar 'pencil pushers', and the computer would not require any Health or Retirement Benefits.

• Building on these early successes with IBM, Hewlett-Packard and other early suppliers of business software solutions, corporate consumers demanded business software to replace the old-fashioned drafting board. CAD-CAM software (or computer-aided-drafting for computer-aided-manufacture) arrived in the early 1980's. Also, Project Management software was so valued in the early 1980's that it might cost as much as $500,000 per copy (although such software typically had far fewer capabilities than Microsoft Project software, which one might purchase today for under $500 per copy.)

• In the early days, perhaps the most noticeable, wide-spread change in business software was the Word Processor. Because of its rapid rise, the ubiquitous IBM typewriter suddenly vanished in the 1980's as millions of companies worldwide shifted to the use of Word Perfect business software, and later, Microsoft Word software. Another vastly popular software program for business was Lotus 1-2-3, a mathematical spreadsheet, and later, Microsoft Excel.

• In the 1990's business shifted massively towards globalism with the appearance of SAP software which coordinates a supply-chain of vendors, potentially worldwide, for the most efficient, streamlined operation of factory manufacture.

• Yet nothing in the history of business software has had the global impact of the Internet, with its Email and Websites that now serve commercial interests worldwide. Globalism in business fully arrived when the Internet became a household word.

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Computer Applications for Business

• Go online to research software available specifically for business… key search words: business software

• Find a minimum of 5 of the latest business software and productivity tools, such as: personal information managers, e-commerce applications, project-management software, spreadsheets, accounting, and sales and marketing software

• Open MS Word & create a table… describe the software’s business use

• Save As Software… Print.

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Business Computers

• Make a list of 5 computer advancements. (Think of changes since you were first aware of computers… example: wireless…)

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Pictures speak a thousand words!

• Go online to develop a computer pictorial presentation topic… such as:– History of Computers, Computer Components,

Ordering a Customized Computer, Careers in Computer Technology, Business Use of Computers, Future of Computers, or any idea related to Computer Technology

• Open PPT to present your concept… Minimum of 6 slides… Minimize Words… Express your IDEA in pictures

• Save As Picture Show… Print.

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NETWORKING

View the Web throughHEAD-MOUNTED DISPLAY

BAR CODE

WIRELESS

INTERNET

COMPUTERIZED PEN

FASTER &SMALLER

HAND HELDENTERTAINMENT

BRACLETCOMPUTER

HIGH QUALTYDIGITAL

BLUETOOTHANYWHERE

MOORE'S LAW: micro-processor transistors #

doubles every 18 months

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Business Computers

• Make a list of 5 computer/technology future predictions. (Hint: what would you like to see in the future…)

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Computer/Technology Future Predictions1. Future Technology - Free Energy

– Check out - D.O.E. Energy Efficiency and Renewable Energy

2. Future Technology - Transporter– Check out - Quantum Teleportation or Scientists Report 'Teleported' Data

3. Future Technology - Replicator Technology (Stuff for Free)– Check out - http://memory-alpha.org/en/wiki/Replicator

4. Future Technology - Universal Communicator – Check out - Intel's Universal Communicators

5. Future Technology - The Cure– Check out - Curing Brain Diseases by Growing New Cells?

6. Future Technology - Fountain of Youth– Check out - Scientists discover cellular 'fountain of youth' and Anti-Aging Medicine or Longevity

and Anti-Aging Medicine.

7. Future Technology - Protective Force Field– Check out - A Force Field for Astronauts?

8. Future Technology - Flying Cars– Check out - The Skycar, How Flying Cars Will Work, Flying Cars Ready To Take Off, Flying car

more economical than SUV, or Retrofuture.

9. Future Technology - The Battery Operated Butler Did It– Check out - Robotics and Robots

10. Future Technology - The Time Machine– Check out - http://www.livescience.com/strangenews/070820_time_machine.html or Attention

Chronic Argonauts and fellow Time Travelers

From Mary Bellis,Your Guide to Inventors. http://inventors.about.com/od/fstartinventions/tp/Future_Techno.htm

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Your Future with Technology • Go online to research … key search words: future

technology– http://www.technologyreview.com/– http://inventors.about.com/od/fstartinventions/tp/Future_Techno.htm– http://www.newsoffuture.com/technology/– http://www.jrmooneyham.com/future_history_timeline.html

• Predict your future with technology… as a career, as a user of technology, as an innovator or inventing new technology

• Compile an essay (3 paragraph minimum) or a presentation (4 slide minimum)– Open MS Word or PPT to provide your information/response…

describe the future opportunities

• Save As Future Tech… Print.

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Social Networks

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Incredible Shoe Machine

http--dev_nsta_org-evwebs

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Incredible Shoe Machine

• Since we want EVERYBODY to be able to use our Incredible Shoe Machine, it will have to be very affordable. The shoe machine will scan normal feet with digital cameras. But in order to scan abnormal feet, and legs with braces or prosthetics, we'll need lasers or MRI's which have to become less expensive for general use in the shoe machine.

• Computerized stationary treadmills, with force plates to measure the pressure points of the feet, which can send out the data to our shoe machine, have to be invented.

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Incredible Shoe MachineGood

• You will have perfect shoes every time.

• No more leg pain because of bad shoes.

• It will be fast and not as expensive as custom hand-made shoes.

• You can get any kind of shoes - for running, hiking, dancing, etc.

• Even if your left shoe size is different from your right shoe size, you can still have perfect fitting shoes!

• Amputees (people with no legs) can have special spring-shoes which will help them walk as fast as normal people.

Bad

• People will lose their jobs because you won't need hand-made shoes anymore.

• The socks industry may lose a few jobs because of the special

socks material we'll create to line the shoes.

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Business Computers

• Make a list of 5 computer/technology careers. (Hint: occupational outlook handbook…)

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Career and Technology Career Opportunities

• Go online to research careers… key search words: occupational outlook handbook

• Find 2 career options• Open MS Word or PPT to provide your

information/response… describe the future opportunities

• Save As Careers… Print.

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Career choices

• What is a personal inventory?

• What do employers want?

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Career choices• A personal inventory is a self-evaluation of an

individuals talents, skills, likes and dislikes… being honest with one’s self is essential.

• Employers want the following…– Willingness and ability to learn– Versatility and flexibility– Good reading, writing, and math skills– Communication skills (how you talk, listen and

understand… manners included)– Problem solving and creative thinking– Ability to work with others

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Career Information Search• Go online to research careers… key in

OCCUPATIONAL OUTLOOK HANDBOOK • Make list of your Strengths & Weaknesses• Find 3 career options: open MS Word and

create a 6x4 table and use the following headings… Career, Earnings, Training, Outlook, % Growth, & Related Occupations

• Save As Careers Summary… Print.

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Career choices

• What are the Steps to Career Planning ?

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Career choicesStep 1: Self Assessment • Learn about yourself, your values, your interests, and your abilities. • Talk to your school counselor about a variety of tests to give you information about yourself. • Utilize the interest inventory on page 3, or check websites on page 5 for additional

inventories. Step 2: Occupational Research • Learn as much as you can about a variety of careers. • Investigate what's available and preparation needed. • "Try out" careers through job shadowing, mentorship, cooperative education, or other

means. (See page 4 for ideas.) • Check out trends in occupations (Where are the jobs?) Step 3: Decision Making • Develop personal and career objectives. Step 4: Education/Training • Investigate options for education/training. • Enroll in and complete necessary training. Step 5: Applying for Jobs • Learn the skills to seek and keep a job. • Launch a search for your career. Step 6: Work • Begin your job. • Investigate ways to upgrade your skills and advance in your career. Step 7: Career/Life Planning • Review periodically where you are and where you want to be. • Make changes as needed.

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Career Information Search• Complete the handouts on career planning

– Understanding yourself– Which interest areas motivate you?– What are my employability skills?

• Open an Excel Spreadsheet and create a chart (total 3) for each handout that represents your responses.

• Turn in your completed handouts.• Save As Career Charts… Print.

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Consumers in the Economy

• What is the definition of an Informed Consumer?

• What factors effect Consumer Buying Decisions?

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Consumers in the EconomyInformed Consumer• 1. Know who you are dealing with. Don’t do business with any

company that won’t provide its name, street address, and telephone number.

• 2. Protect your personal information. Share credit card or other personal information only when you’re buying from a company you know and trust.

• 3. Take your time. Resist any urge to “act now” despite the offer and the terms. Once you turn over your money, you may never get it back.

• 4. Read the small print. Get all promises in writing and review all the documents carefully before you pay any money or sign a contract.

• 5. Never pay for a “free” gift. Throw away any offer that asks you to pay for a gift. If it’s free or a gift, you shouldn’t have to pay for it. Free is free.

• 6. Know the risks before you spend your money. When it comes to investments, every potentially high-profit investment is high-risk. That means you could lose your investment — all of it.

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Consumers in the EconomyFactors effecting Consumer Buying Decisions:• Personal: Unique to a particular person. Demographic

Factors. Sex, Race, Age etc. Who in the family is responsible for the decision making. Young people purchase things for different reasons than older people.

• Psychological:– Motives: A motive is an internal energizing force that orients a

person's activities toward satisfying a need or achieving a goal. – Perception: Perception is the process of selecting, organizing and

interpreting information inputs to produce meaning.– Ability and Knowledge: Need to understand individuals capacity

to learn. Learning, changes in a person's behavior caused by information and experience.

– Attitudes: Individual learns attitudes through experience and interaction with other people, places and things.

– Personality: Traits effect the way people behave. Consumers buy products that are consistent with their self concept.

– Lifestyles: Recent US trends in lifestyles are a shift towards personal independence, individualism & a preference for a healthy, natural lifestyle.

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Consumers in the EconomyFactors effecting Consumer Buying Decisions:• Social:

– Opinion leaders: Spokespeople used (paid) to market products.– Roles and Family Influences: Role...things you should do based

on the expectations of you from your position within a group. Family is the most basic group a person belongs to.

– Reference Groups: Individual identifies with the group to the extent that he takes on many of the values, attitudes or behaviors of the group members.

– Social Class: An open group of individuals who have similar social rank… criteria; occupation, education, income, wealth, race, ethnic groups and possessions.

– Culture and Sub-culture: Culture refers to the set of values, ideas, and attitudes that are accepted by a homogenous group of people and transmitted to the next generation.

• Source: http://www.udel.edu/alex/chapt6.html

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Consumers in the Economy• Go online to research Factors effecting

Consumer Buying Decisions… focus on Personal, Psychological, Social factors.

• Think of how you buy things… what effects your decisions.

• Open MS Word or PPT to provide your information/response… describe the factors influencing you.

• Save As Personal Consumer… Print.

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Consumers in the Economy• From the article, American Consumers: The

World’s Biggest Spenders, develop a position paper regarding the content.

• There are 2 views presented with charts… support 1 view or create your own viewpoint.

• Use the handouts to help organize your view.• Open MS Word to provide your view and

response… introduction, body of information and conclusion.

• Save As American Consumer… Print.

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Consumers in the Economy

• What are consumer rights and responsibilities?

• How did this concept of consumer rights and responsibilities emerge?

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Consumers in the Economy• Whenever you buy anything, you have certain rights and

responsibilities. Under the law, your rights vary depending on what it is you are buying - goods or services. .– The Act is part of the civil law - this means that problems you

have with any goods you have purchased are not a criminal matter, so the police will not be involved. You have to take action yourself. To do this you need to know what your rights are and to understand your own responsibilities.

– Wherever you bought your goods (a shop, market, catalogue, the internet), and even if they are second-hand they should meet three tests. Are they; of satisfactory quality? fit for purpose? as described?

– As a consumer, you have certain responsibilities, such as accepting & examining the goods, auctions, gifts, private sales. If you don't meet these, then you may not be able to make a complaint.

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Consumers in the Economy• For services…Whenever you pay for a service you are

entering a contract with the supplier. If you are planning to use a service that will cost a lot of money, then you should:– get several estimates – agree to a fixed price for the work – agree to a timescale, and make it clear that timing is important. – Once you have agreed a price, you cannot then change your mind if

you discover the price is high compared to that offered by other traders. If you withhold any part of the payment for the work, you can be taken to court. So it is important to obtain a number of estimates before making any commitments.

– When you pay for a service you should expect a certain standard of work. You may have agreed the timescale and the cost in advance. Even if you haven't, the law states that the service should be carried out: with reasonable care and skill, within a reasonable time scale, and at a reasonable cost

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Consumers in the Economy• The concept of consumer rights and responsibilities

emerged as provisions protecting consumers incorporated into the earliest colonial codes. The 1648 Laws and Liberties of Massachusetts, for example, regulated the price of bread and butter, set standards for barrels and staves, and provided for inspections of commercial enterprises to ensure compliance with these regulations. A century and a half later, the architects of the new nation gave the federal government the power to promote consumer protection by granting Congress the Constitutional authority to "regulate Commerce … among the several States," and to "coin Money, regulate the Value thereof, … and fix the Standard of Weights and Measures."

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Consumers in the Economy• Just as the economy underwent a transformation in the

nineteenth century, so too did the amount and nature of consumer protection. In colonial agrarian communities, the buyer was effectively shielded by his knowledge of products and often by strong community sanctions against fraudulent practices. Rapid population growth, the rise of urban centers, and industrialization with its specialization and division of labor undermined these traditional protections. As a consequence, during the early nineteenth century, state and local authorities passed a deluge of economic restrictions. They enacted laws controlling the manufacture and sale of a wide range of products including chocolate, firewood, fish, flax-seed, gunpowder, hops, nails, oils, sandals, shingles, shoes, and wood. They expanded the number of trades for which one needed a license. And they passed laws dealing with public markets, sale of unwholesome provisions, monopolies, frauds, usury, and weights and measures.

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Consumers in the Economy• As the modern consumer movement matured during the late

1970s and into the 1980s and 1990s, it found itself both enjoying the successes of trying to improve product safety and consumer awareness but also battling strong political and business attempts to curb or eliminate the movement's power. The consumer movement's successes included such important safety measures as the standard use of seat belts and air bags in cars and trucks sold in the United States. Consumers could also learn about the nutritional level of the packaged foods they bought, once the federal government, under prodding of the consumer movement, forced food-makers to include such labeling on products. The movement also showed success on the anti-smoking front, with many public and private places across the country banning smoking. In addition, it forced regulatory agencies to recognize that their mission is not centrally that of assisting business but of helping to provide honest and fair dealing in the marketplace.

• SITE: http://www.answers.com/topic/consumer-protection?cat=biz-fin

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Consumers in the Economy• From the notes, What are consumer rights and

responsibilities? & How did this concept of consumer rights and responsibilities emerge? Pick a point of interest and provide a detailed explanation.

• Topic suggestions… consumer laws, consumer protection, consumer awareness (scams), consumer green issues, government agencies, or any of the points made from the notes.

• CITE your SITE.• Create a presentation (PowerPoint) to present your

information… (4 slides) introduction, body of information and conclusion.

• Save As The Consumer 2R’s… Print.

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Consumers in the Economy

• What are your Consumer Rights in Electronic Commerce?

• What is Internet safety & security?

• What are the Online Shopping Trends?

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Consumers in the Economy• Your Consumer Rights in Electronic Commerce are protected by “Contract Law”.

http://en.wikipedia.org/wiki/Electronic_Commerce_Regulations_2002

– Before the contract is formed, the seller must state in a "clear, comprehensible and unambiguous manner" the technical step involved to place an order (contractual offer).

– Terms and conditions under which the contract is concluded must be made available to the consumer in a means capable of reproduction and storage.

– Information that must be provided to the consumer. Acknowledgement of the order by electronic means without undue delay, and information of how to amend any input errors made.

– Liability of breach of these conditions gives rise to an action for Breach of Contract• Internet safety: Learn the 4 R’s http://www.isafe.org/channels/sub.php?ch=op&sub_id=media_tips

– RECOGNIZE techniques used by online predators to deceive (include scams).– REFUSE requests for personal information.– RESPOND assertively if you are ever in an uncomfortable situation online. Exit the

program, log off or turn off the computer, tell a trusted adult, or call the police.– REPORT to a trusted adult any suspicious or dangerous contact that makes you feel

uncomfortable.• Internet security: http://www.us-cert.gov/cas/tips/ST04-001.html

– Cyber security involves protecting that information by preventing, detecting, and responding to attacks. There are many risks, some more serious than others.

– Among these dangers are viruses erasing your entire system, someone breaking into your system and altering files, someone using your computer to attack others, or someone stealing your credit card information and making unauthorized purchases.

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Consumers in the Economy• Online Shopping Trends: http://www.businesstown.com/internet/basic-trends.asp

Technology is evolving at breakneck speed. The cost of hardware, software, and Internet access continues to drop and the capabilities offered continue to advance. The size of the Web population continues to grow, and it’s demographic mirrors society as a whole. The numbers of places people are when they access the Web is increasing as well.– The ubiquity of the Web– Increased bandwidth and speed– The Web is a global phenomenon – The Web browser is the universal platform for business

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THINGS TO DO:THINGS TO DO:COMPUTER LAB NOW!

Consumers in the Economy• Select and investigate an internet trend then show the

relationship of the trend to either internet safety or internet security.

• Key search words… internet statistics, internet safety, internet security, internet trends.

• Use graphs, charts and data to support your topic. • CITE your SITE.• Create a presentation (PowerPoint) to present your

information… (4 to 6 slides) introduction, body of information and conclusion.

• Save As The Internet Consumer… Print.

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The Game of Life

• Objective:The travel the path of LIFE making decisions, building a family, earning money (and paying some out too), buying homes and collecting LIFE tiles. Have the highest value at the end of the game and win.

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The Game of Life• Board Game Simulation… Life• Arrange in groups of 4 to 5.• Determine game roles/responsibilities

– Banker: In charge of money paid & collected.– Recorder: Record each player’s position and

assets each day for the following day. Turn in for evidence of performance.

– Police: Optional… keeps players from moving through the game to quickly (spinning 10).

• Review rules and strategies• Tournament will last 4 class days

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The game consists of a track, on which players travel by spinning a small wheel with spaces numbered 1 through 10, located in the middle of the board. The board also contains small mountains, buildings, and other similar pieces, so the playing area does not appear flat. Playing pieces are small, colored plastic automobiles which come in six different colors (red, blue, white, yellow, orange, and green), and each pawn has six holes in the top in which the "people pegs" are placed throughout the game as the player "gets married" and has or adopts "children".

Each game also includes a setup for a bank, which includes imitation money (in denominations ranging from $500 to $100,000), insurance policies (automobile, life, fire, and/or homeowners' insurance depending on the version), $20,000 promissory notes, and stock certificates. Other tangibles vary with the game version.

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Financial Institutions & Banking Services

Go to http://wfhummel.cnchost.com/

• What is the purpose of money?

• What are the 2 kinds of money?

• What is monetizing the debt ?

• What is “Bank Money”?

• What 2 ways effect the Fed funds rate?

• How does the bank limit the money supply growth?

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THINGS TO DO:THINGS TO DO:COMPUTER LAB NOW!

Financial Institutions & Banking Services• Investigate the History of Money. • Create a presentation (PowerPoint) to present the

history of money in general, and the evolution of the United States monetary system in particular.

• Present your information… (5 to 8 slides) using an introduction, body of information and conclusion.

• The body of information (3 to 6 slides) should show the link between early monetary systems and today’s use.

• Use key search words… history of money, US. Currency, etc.

• CITE your SITE.• Save As History of Money… Print.

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Financial Institutions & Banking Services

Go to http://wfhummel.cnchost.com/

• How is money like an IOU?

• What is meant by the money supply?

• What are the basic properties of money?

• What are Bank Deposits and Reserves?

• What are the Effects of Government Spending?

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Financial Institutions & Banking Services• Investigate the History of Banking. • Create a presentation (PowerPoint) to present the

history of banking in general, and the evolution of today’s US banks in particular.

• Present your information… (5 to 8 slides) using an introduction, body of information and conclusion.

• The body of information (3 to 6 slides) should show the link between early monetary systems and today’s use.

• Use key search words… history of banking, US Banks, Federal Reserve System, etc.

• CITE your SITE.• Save As History of Banking… Print.

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Financial Institutions & Banking Services

Go to http://wfhummel.cnchost.com/

• What is the Federal Reserve Act?

• What are 4 basic duties of the Federal Reserve Bank?

• What are the three major tools The Federal Reserve uses to conduct monetary policy?

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Financial Institutions & Banking Services• Investigate a TOPIC, such as (5) GOVERNMENT

FINANCE, (6) POLICY ISSUES, or go to (12) EXTERNAL LINKS from the site: http://wfhummel.cnchost.com/

• Create a presentation (PowerPoint) to present the topic you selected… use graphs to enhance the topic.

• Present your information… (5 to 8 slides) using an introduction, body of information and conclusion.

• The body of information (3 to 6 slides) should show the link between early monetary systems and today’s use.

• CITE your SITE.• Save As Money Issues… Print.

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Financial Institutions & Banking Services

• What are 4 basic facts about banking?• http://www.investorguide.com/igu-article-510-banking-introduction-to-banking.html

• What are the 5 Types of Accounts Typically Offered by Banks?

• http://www.investorguide.com/igu-article-511-banking-types-of-accounts-typically-offered-by-banks.html

• What are the 2 types of Online Banking?• http://www.investorguide.com/igu-article-513-banking-overview-of-online-banking-and-related-issues.html

• What are the PROS & CONS of each?

• What is Account Aggregation?

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THINGS TO DO:THINGS TO DO:COMPUTER LAB NOW!

Financial Institutions & Banking Services• Investigate Online Banking. • Create a presentation (PowerPoint) to present Online

Banking in general, and the concept of “Account Aggregation”.

• Present your information… (5 to 8 slides) using an introduction, body of information and conclusion.

• The body of information (3 to 6 slides) should show the relationship with the pros & cons of online banking.

• Use key search words… Online Banking, Account Aggregation, and Banking Services.

• CITE your SITE.• Save As Online Banking… Print.

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Financial Institutions & Banking Services

Banking Terms:

• http://www.practicalmoneyskills.com/english/resources/tutor/terms.php

• Go to the site listed above, copy & paste the banking terms onto a word document, and SAVE for your next test.

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Financial Institutions & Banking Services• Investigate Banking Services. • Create a presentation (PowerPoint) to present Banking

Services in general, and how the concept of “Account Aggregation” can effect these services.

• Present your information… (5 to 8 slides) using an introduction, body of information and conclusion.

• The body of information (3 to 6 slides) should show the relationship with the pros & cons of online banking.

• Use key search words… Online Banking, Account Aggregation, and Banking Services.

• CITE your SITE.• Save As Banking Services… Print.

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Financial Institutions & Banking Services

Key Terms:– Account– Adjusted Balance – Annual Percentage Rate– Assets – ATM – Average Daily Balance– Balance Transfer – Bank– Bankruptcy – Billing Cycle

Key Terms:– Bounced Check – Canceled Check– Cashier's Check – Certificate of Deposit– Check – Checking Account– Clear – Collateral – Co-signer– Credit

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Financial Institutions & Banking Services

Key Terms:– Credit Bureau – Credit Limit– Credit Rating– Credit Report – Debit Card– Endorse – Guarantor – Index – Interest– Joint Account

Key Terms:– Liabilities– Late Payment Fee– Line of Credit – Money– Mortgage – Overdraft – Payee – Payer– Personal Identification

Number (PIN)– Posting Date

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Financial Institutions & Banking Services

Key Terms:

– Pre-approved – Previous Balance– Prime Rate – Revolving Line of Credit– Savings Account – Service Charge– Stop Payment – Terms– Variable Rate– Withdrawal

The previous list of banking terms will be found on the test… know these terms!

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THINGS TO DO:THINGS TO DO:COMPUTER LAB NOW!

Financial Institutions & Banking Services• Investigate LOCAL Banks. • Create a table (MS Word) to present Local Banking

Services. Note the one you would choose. • Present your information… using a table with a list of

local banks with locations (minimum 3), list of services, list of rates & charges, list of special offers, and list anything that relates to online or account aggregation.

• Use key search words… Sussex County Banks, Banks by their Name, and Sussex County Banking Services.

• CITE your SITE.• Save As Banking Services… Print.

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Collecting & Analyzing Data • Event Description:

• Data Categories:

• Raw Data for each category listed: (numbers/amounts)

1. 2.3.4.

• Explain what the categories represent.

• How does the raw data relate to each category?

• What conclusion can you draw from the data collected?

• Using Excel, complete a spreadsheet and provide a chart to illustrate your conclusion.

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Financial Institutions & Banking Services

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Point of View

• "Knowledge resides in the user and not in the collection [of information]. It is how the user reacts to a collection of information that matters." - Charles West Churchman in The Design of Inquiring Systems

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Point of View

• From the statement:– What implications does this have for

students?– What is your interpretation of the use of the

word “reacts” in the statement?– How can this be applied to Business

organizations?– What conclusion can be inferred from the

statement?