your guide - manulife...your guide: exclusive oaa member benefits are the foundation of your...

Your Guide:Exclusive OAA Member Benefits are the foundation of your financial future.

Individual coverage at low group rates.

manulife.com/OAA

http://www.manulife.com/OAA

If you think you may be paying too much for your insurance,or are under-insured because of the high cost, consider along-standing benefit of your membership that has provenvery popular with your peers: access to exclusive coverageat competitive group rates under the OAA Plans.

OAA works hand-in-hand with your Benefits Consultant(Mumby Insurance Brokers) and Canada’s foremost insurerof professional associations (Manulife Financial) to ensurethat the OAA Plans keep pace with our members’ changingneeds into the 21st century.

Because of our efforts, the OAA Plans have evolved over the decades, resulting in rock-solid protection that growswith you and your family.

Read on and see how easy it can be for you to become a partof the OAA Plan today.

Contents

Introduction 1

Products 2Income Protection Insurance 2Office Overhead Expense Insurance 4Term Life Insurance 5Personal Accident Insurance 7Health & Dental Insurance 8

Q&A 10

Terms & Conditions 11

Contact Information 12

Introduction:

We all want to protect our loved ones from harm, and help them live long and happy lives. But it can be difficult to know what steps to take tosafeguard those closest to us. So, we’ve consulted with your OAA BenefitsConsultant, Mumby Insurance Brokers, to identify three precautions thatshould top your to-do list:

First, make their wellbeing a priority. It has been said that you havenothing if you don’t have your health. So, make sure your family eat abalanced diet, exercise regularly, follow doctors’ advice and have check-upstwice a year.

Second, protect their home. Install smoke detectors, test them weeklyand replace the batteries every six months. Buy fire extinguishers, andmake sure everyone in your family knows how to use them. If you ask your local fire department for help inspecting your home for fire hazards,you might even prevent a fire from happening.

Third, safeguard their future with insurance. Income Protectiondisability coverage can help you support your family with an income evenif you’re unable to work. The benefits from Term Life coverage can helpyour dependents cope, if they were to lose your financial support withoutwarning. Personal Accident coverage can be your lifeline if an accidentrobs you of your abilities. And for all the medical expenses that provincialhealthcare DOESN’T pay, there’s Health and Dental coverage.

Once you have taken these three precautions for the sake of your family,you can be assured of making an enormous difference in their lives, whilegiving yourself greater peace-of-mind at the same time.

Page 1 of 12

Products:Income Protection Insurance

OVERVIEW The cornerstone of any financial plan is the protection of your earning powerif an accident or illness keeps you from your job. Your greatest asset is yourability to earn an income.

DETAILS Income Protection Insurance offers Members $100 of monthly incomereplacement benefit per unit.

The maximum total monthly benefit you can apply for is the LESSER of:• $4,500 per month (45 units), or • 50% of your monthly gross Earned Income, less any other disability

insurance in force or applied for, and less any Earned Income continued by your employer or partnership (rounded to the next highest $100).

Note: The minimum coverage you can have in force is five units.

(Earned Income means income earned from your employment or profession,after business expenses but before income taxes. If your income fluctuates, use an average of your income over the previous three years.)

To qualify for benefits you must prove to our satisfaction that you meet thedefinition of Total Disability or Partial Disability and are under the care of aqualified physician at all times.

IN THE CASE OF TOTAL DISABILITY, benefit payments begin following thewaiting period. If disability is due to an accident, benefits are payable for theduration of the disability. If disability is due to illness and occurs before age63, benefits are payable up to age 65. If disability is due to illness and occursat age 63 or older but before age 70, benefits are payable for up to 24 months.

IN THE CASE OF PARTIAL DISABILITY, benefit payments begin following the waiting period or following 90 consecutive days of disability, whichever is greater. If Partial Disability follows a period of Total Disability, the 90-dayrequirement may be waived.

Benefits are payable up to age 65, in an amount equal to the full insuredbenefit reduced by the ratio of the Earned Income received while disabled tothe Earned Income before disability. If the sum of your Earned Income whiledisabled plus benefits received from all sources (excluding investment income)exceeds your average Earned Income over the 24 months preceding disability,benefits will be reduced on a pro rata basis. Coverage may be extended toage 70 if still receiving Earned Income.

Automatic Cost of Living AdjustmentEach January 1, if you have been receiving income replacement benefits forthe preceding six months, your monthly income will be adjusted for inflationusing the Consumer Price Index, subject to a maximum escalation of 5% per year.

Page 2 of 12

Products:Income Protection Insurance (continued)

DEFINITIONS OF DISABILITY TOTAL DISABILITY – You will be considered totally disabled if, due to sickness orinjury, you are unable to perform the normal duties of your regular occupationand you are not employed in any other gainful occupation. After your waitingperiod plus the first 60 months of benefits, you must be unable to engage inany occupation for which you are reasonably suited by training, education orexperience, and you must not be engaged in any type of gainful occupation.

PARTIAL DISABILITY – You will be considered partially disabled if, due tosickness or injury, you are unable to perform all of the normal duties of yourregular occupation, but are able to perform some of those duties and arereceiving Earned Income from this or any other gainful occupation (providingyour Earned Income is reduced from its pre-disability level as a result of thedisability). Manulife Financial must receive satisfactory proof of your disabilitywithin 90 days from the date disability begins.

COVERAGE SNAPSHOT Protects your greatest asset — your earning power — in the event of a disablingaccident or illness.• Up to $4,500 in monthly benefits, paid directly to you.• Benefits automatically increased to a maximum of 5% each year for

Cost of Living.• Coverage for both Total Disability and Partial Disability.• Flexible coverage includes choice of waiting periods – 30, 90, 120 or 180 days.

MAXIMUM COVERAGE1 $4,500 (45 units)

RATES MONTHLY PREMIUM PER UNIT OF $100/MONTH

Age2 Waiting Period3

30 DAYS 90 DAYS 120 DAYS 180 DAYSUnder 40 $1.10 $0.83 $0.80 $0.7740 to 49 2.12 1.55 1.50 1.4250 to 64 4.00 3.08 3.00 2.83

70 Coverage Ends

1You may apply for the lesser of: 50% of your gross earned income or $4,500.2Age means attained age at the policy anniversary date of September 1.3Benefits are not payable during this period.Premiums are tax deductible, while benefits are taxable.All rates are subject to change without notice.

APPLY NOW www.manulife.com/OAA

Certain limitations and exclusions may apply.Page 3 of 12


Products:Office Overhead Expense Insurance

OVERVIEW If your business is your family’s source of income, it makes good sense toensure that your business can continue in the event of your Total Disability.Office Overhead Expense Insurance can help pay the bills for your sole practiceor partnership when an accident or illness leaves you temporarily disabled.

DETAILS Reimbursement will be provided for incurred office expenses such as rent,salaries of your regular office staff (not including your salary or salaries paid to relatives or fellow Members), utilities, leased or rented equipment andother fixed expenses which are normal and customary in the operation ofyour office.

The maximum benefit payable will be your average monthly overheadexpenses during the six month period immediately preceding disability. In the event of joint occupancy or partnership, only your share of the officeoverhead expenses will be used in determining the amount of benefitpayable. If you die while in receipt of benefit payments, your estate willreceive an additional three months of benefit payments in a lump sum to help finalize the affairs of your office.

Choose from waiting periods of seven days or 14 days, and from benefitperiods of six months or 12 months. Maximum coverage is 35 units of $100 monthly benefit, or $3,500 a month.

COVERAGE SNAPSHOT Can help pay the bills for your sole proprietorship (or your share of yourpartnership) if an accident or illness leaves you temporarily disabled.• Up to $3,500 in monthly benefits, paid directly to you.• Flexible coverage includes choice of benefit periods – six or 12 months.• Two short waiting periods to choose from — seven days or 14 days.• Lump-sum benefit payment equal to three months benefits following the

death of the insured if death occurs while benefits are paid.

MAXIMUM COVERAGE $3,500 (35 units)

RATES MONTHLY PREMIUM PER UNIT OF $100/MONTH

Age2 Waiting Period7 days3 14 days3

Benefits are payable for: 6 MOS. 12 MOS. 6 MOS. 12 MOS.Under 40 $0.83 $1.00 $0.75 $0.9240 to 49 1.32 1.62 1.13 1.4250 to 64 2.50 3.08 2.17 2.67

65 Coverage Ends

2Age means attained age at the policy anniversary date of September 1.3Benefits are not payable during this period.Premiums are tax deductible, while benefits are taxable.All rates are subject to change without notice.


Page 4 of 12 Certain limitations and exclusions may apply.


Products:Member & Spouse Term Life Insurance

OVERVIEW Member & Spouse Term Life Insurance is priced affordably to help you securethe maximum financial protection for your family’s future well-being.

DETAILS You can choose the amount of Term Life coverage you want to apply for inunits of $35,000. Your maximum coverage is 16 units, or $560,000 perperson through age 65. Beginning at age 66, coverage reduces by $3,500 perunit each year through age 72. Insured Members aged 73 and 74 are coveredfor $7,000 and $3,500 per unit respectively, without premium charge.Beginning at age 75, the Insurance Continuation Benefit takes effect, andyou are covered for $3,500 per unit of Level Term Life coverage you hold –with no further premiums to pay – for the rest of your life.

COVERAGE SNAPSHOT Purchasing life insurance could make all the difference for your family’sfinancial security.• Choose up to $560,000 in coverage per person for you and your spouse.• 10% lower premiums if you choose six units or more for Member or

Spouse Term Life.• Apply to receive an interest-free cash advance of up to 50% of your

death benefit (maximum $50,000) if diagnosed with a terminal illness with 12 months or less to live (provided coverage has been in force for two years).

• Premiums waived automatically after three months of total disability, if you are under age 65.


RATES MONTHLY PREMIUM PER $35,0001 UNIT

Age2 Non-Smoker3 SmokerMALE FEMALE MALE FEMALE

Under 36 $ 3.25 $ 2.75 $ 4.75 $ 3.7536 to 40 4.50 3.50 7.50 5.7541 to 45 6.25 5.25 11.25 8.7546 to 50 9.25 7.25 16.25 12.5051 to 55 13.75 10.25 25.00 19.0056 to 60 20.00 16.75 36.25 26.2561 to 72 30.00 25.00 50.00 37.5073 & 74 No Premium Required

75 and up Insurance Continuation Benefit

1Beginning at age 66, coverage reduces by $3,500 per unit each year.2Age for premiums and benefits means attained age at the policy anniversary date of September 1. For Member andSpouse Term Life Insurance, premiums increase with age.

3Non-Smoker rates apply to people who have not smoked cigarettes in the past 12 months and who meet ManulifeFinancial’s health standards. Once insured, you must notify Manulife Financial of any change in your smoking status.

All rates are subject to change without notice.

Page 5 of 12

Products:Member & Spouse Term Life Insurance (continued)

Child Term Life InsuranceWhen it comes to your children, cost should never have to be a consideration.

One monthly premium provides for $5,000 of life insurance coverage for eacheligible child, regardless of how many. Additional newborn children areautomatically covered upon reaching the age of 15 days at no additional cost.

For only $1.17 per month you can cover all of your eligible children for$5,000 each! Regardless of how many children you have!





Products:Member & Spouse Personal Accident Insurance

OVERVIEW No matter how careful you are, accidents happen – especially with today’sfast-paced lifestyles. Member & Spouse Personal Accident Insurance isdesigned to provide you with an economical safety net.

DETAILS Members and Spouses insured for Term Life are eligible to apply for up to$200,000 of additional protection against the consequences of a seriousaccident. The value of one unit is $25,000 until age 65. Starting at age 66,coverage reduces by $2,500 per unit each year and ends at age 75. Benefitsare payable for loss resulting from and occurring within 365 days following an accident. Benefits are not payable for self-inflicted injury, voluntaryinvolvement in a criminal offence, physical or mental infirmity or disease,infection, medical treatment, insurrection or war or flying (except as apassenger with no flight duties).

Benefits are payable according to the following schedule:

PERSONAL ACCIDENT BENEFIT

Loss % of Unit Value PayableLife 100%Both hands, both feet or sight of both eyes 100%One hand and one foot 100%One hand or foot, and sight of one eye 100%Speech and hearing 100%Quadriplegia, paraplegia or hemiplegia 100%Use of both arms or both hands 100%One arm (or the use thereof) or one leg 75%One hand (or the use thereof) or one foot or sight of one eye 50%Speech or hearing 50%Thumb and index finger of same hand 25%Hearing in one ear 25%

COVERAGE SNAPSHOT Can help pay the bills for your physical therapy, for special care, or to adaptyour home or your car to accommodate your change in abilities.• Up to $200,000 in benefits payable to you.• Full $200,000 benefits payable to your beneficiary in case of accidental death.• Benefits paid on injuries sustained at work, home or away – 24 hours a day.• Premiums waived automatically after three months of disability.


RATES The monthly premium is $1.25 per unit.Each unit offers you $25,000 of protection until age 65.





Products:Health & Dental Plan

OVERVIEW With so many medical expenses not covered by provincial health care, youcould face staggering costs if you don’t have a company health plan today.Now you can protect yourself and your family from the high cost of healthcare with the OAA Health & Dental Plan.

DETAILS Unlike many of the individual health care plans available today, your OAAHealth & Dental Plan offers you exclusive, comprehensive coverage. In addition,the Plan’s generous benefit levels and no deductibles make this value-packedcoverage you won’t want to miss. What’s more, you don’t have to have alarge family to receive excellent value. No matter whether you’re covering a two-member family or a large family of five, you pay only for the coverageyou need.

COVERAGE SNAPSHOT Choose the coverage that suits your family and budget.

If you’re interested in basic health, prescription drug and dental coverageThere are four different Health and Dental plans for you to choose from: Base, Bronze, Silver or Gold, each offering escalating levels of coverage forboth prescription drugs and dental services. In addition to these benefits, you will also have as part of your benefit package Core Benefits such as vision care, preferred hospital accommodation, accidental dental, registeredspecialists and therapists, homecare and nursing, hearing aids, accidentaldeath and dismemberment, ambulance services, and much more.

If your primary focus is basic health and dental coverageThere are four different Dental plans for you to choose from: Base Dental,Bronze Dental, Silver Dental or Gold Dental, providing a range of coverage for dental services. These four plans do not require you complete a medicalquestionnaire and each includes the Base Plan Core Benefits like vision care,extended health care, homecare and nursing, accidental dental, hearing aids,and more.

Affordable premiums make this coverage easy to budget forOut-of-pocket healthcare expenses add up very quickly, especially if a seriousmedical problem strikes. Dental care can also be very expensive, if you don’thave supplemental healthcare insurance in place. Fortunately, with the low-costcoverage offered by this Health and Dental Plan, you’ll gain that extra measureof security, knowing that health-related expenses – both regular and emergency –will not become a financial burden for your family. What’s more, because youcan choose both the type and amount of coverage you want, you won’t endup spending extra money for something you don’t really need.

Self-employed or a small business owner?Your premiums may be tax-deductible. If you are a professional, an entrepreneur,are self-employed, or a small business owner, you may be able to deduct yourpremiums from your income. For others, your premiums may qualify as amedical expense and thus create a tax credit.

Page 8 of 12

Products:Health & Dental Plan (continued)

Why choose a Health and Dental Plan? Because it offers you coverage for…✔ Prescription Drugs ✔ Vision Care✔ Dental Care ✔ Accidental Dental✔ Accidental Death & Dismemberment ✔ Ambulance Services✔ Medical Equipment and Supplies ✔ Homecare and Nursing✔ Registered Specialists and Therapists ✔ Prosthetic Appliances✔ Private/Semi-Private Hospital Accommodation ✔ Hearing Aids✔ And much more!

No waiting periods before you can make a claimThe Health & Dental Plan has no waiting period before claims can be made or paid, unlike many other plans.

Fast, convenient claims submissionThe Benefit Card that you will receive gives you the convenience you needwhen paying for healthcare benefits. There’s no need to fill out lengthy forms – most prescription drug and dental claims can be processed for you electronically.

Guaranteed acceptance in many casesIf you choose the Base Health and Dental plan or any of the four Dental plansoffered you will not have to complete a medical questionnaire. Your acceptanceis guaranteed!

Families enjoy preferred ratesYou can take advantage of preferred rates for couples and even better rates for families with 3 children or more.

Health Service Navigator Services included – at no additional costUpon diagnosis of a serious illness or injury, you can receive an evaluation ofyour medical records by world-class specialists who review the initial diagnosisand recommend appropriate treatment options. This fast, yet in-depth reviewcan reduce potentially serious complications from a misdiagnosis and helpyour local physician determine the proper course of action. In addition tomedical advice, Health Service Navigator provides the following services:treatment planning, identification of the most appropriate care provider,and care management.

Convenient payment optionsFor your convenience, your affordable monthly premiums can be paid bycheque, Pre-Authorized Collection (automatic bank withdrawal), or by creditcard. To make this coverage easy for you to budget for, you also have thechoice of paying your premiums monthly, semi-annually or annually –whichever method works best for you!

RATES & APPLY NOW www.manulife.com/OAA



Q&A:The OAA Plan has the answers you’re looking for…

Who is eligible?

All applicants must be residents of Canada and under age 60 years of age.

Spouses and children of Members and employees participating in MemberTerm Life are eligible for Spouse Term Life and Child Life Insurance respectively.(Eligible children must be unmarried, dependent on the member for support,over 14 days and under 23 years of age or under 19 years of age if not in full-time attendance at a school or university.)

Members participating in Member Term Life and spouses participating inSpouse Term Life are eligible to apply for Personal Accident Insurance.

Is a medical exam required?

A short statement of health and other particulars of insurability are required ofall applicants. Manulife Financial may request a physician’s report, a medicalexamination or medical test of any applicant, which will be made at no expenseto the applicant. You will be notified directly if one is required.

When does the insurance take effect?

Insurance will take effect on the date the completed application and requiredpremium are received by Manulife Financial, subject to the final approval of itsunderwriters. In the event the applicant is not insurable, a full refund of premiumwill be made.

Is there a Certificate of coverage?

Each insured Member will receive an individual Certificate specifying thecoverage provided and outlining the main Group Policy provisions.

What happens to my insurance if I move or change jobs?

Unlike coverage you may have through your employer, this protection stayswith you if you change jobs or residence anywhere in the world, as long asyou continue to meet eligibility requirements.

Can the beneficiary be changed?

Beneficiary designations may be changed at any time by providing writtennotification to the insurer, unless the beneficiary designation is irrevocable.Beneficiary designations are subject to applicable provincial law.

What if I have other questions?

If you have other questions or if you need assistance, please call MumbyInsurance at 1 800 446-5745 or Manulife Financial at 1 800 668-0195.

Page 10 of 12

Notice on Exchange of Information:Information regarding your insurability will be treated as confidential. The Insurer or its reinsurers may,however, make a brief report on it to MIB, Inc., formerly known as the Medical Information Bureau, anon-profit membership organization of insurance companies which operates an insurance informationexchange on behalf of its members. If you apply to another MIB member company for life or healthinsurance coverage, or a claim for benefits is submitted to such a company, MIB, upon request, willsupply such company with the information about you in its file. Upon receipt of a request from you,MIB will arrange disclosure of any information in your file. Please contact MIB at 416-597-0590. If youquestion the accuracy of the information in MIB’s file, you may contact MIB and seek a correction. Theaddress of MIB’s information office is: 330 University Avenue, Suite 501, Toronto, Ontario M5G 1R7.

Notice on Privacy And Confidentiality:The specific and detailed information requested on the application form is required to process theapplication. To protect the confidentiality of this information, Manulife Financial will establish a"financial services file" from which this information will be used to process the application, offer andadminister services and process claims. Access to this file will be restricted to those Manulife Financialemployees, mandataries, administrators or agents who are responsible for the assessment of risk(underwriting), marketing and administration of services and the investigation of claims, and to anyother person you authorize or as authorized by law. These people, organizations and service providersmay be in jurisdictions outside Canada, and subject to the laws of those foreign jurisdictions. Yourconsent to the use of personal information to offer you products and services is optional, and if youwish to discontinue such use, you may write to Manulife Financial at the address shown below. Yourfile is secured in our offices or those of our administrator or agent. You may request to review thepersonal information it contains and make corrections by writing to: Privacy Officer, Affinity Markets,Manulife Financial, P.O. Box 4213, Stn A, Toronto, ON M5W 5M3

Please Note:This brochure is designed to outline the benefits for which you may be eligible and does not create or confer any contractual or other rights. All rights with respect to the benefits of a member will begoverned solely by the Group Policy issued by The Manufacturers Life Insurance Company.

YOUR 30-DAY NO-RISK GUARANTEE:Once you receive your Certificate of coverage, you are guaranteed 30 days in which to review it. If youdecide that you are not completely satisfied with your coverage, write Manulife Financial to cancel itwithin 30 days of receipt and receive a complete refund of the premiums you have paid to that date.

About Manulife Financial:Manulife Financial is a leading Canada-based financial services group with principal operations inAsia, Canada and the United States. Clients look to Manulife for strong, reliable, trustworthy andforward-thinking solutions for their most significant financial decisions. Our international network of employees, agents and distribution partners offers financial protection and wealth managementproducts and services to millions of clients. We also provide asset management services to institutionalcustomers. Funds under management by Manulife Financial and its subsidiaries were C$555 billion(US$547 billion) as at March 31, 2013. The Company operates as Manulife Financial in Canada and Asia and primarily as John Hancock in the United States.

Manulife Financial Corporation trades as ‘MFC’ on the TSX, NYSE and PSE, and under ‘945’ on the SEHK.Manulife Financial can be found on the Internet at manulife.com.

If you have any questions or need assistance, please call:

Mumby Insurance1 800 446-5745

Manulife Financial1 800 668-0195

Page 11 of 12

http://www.manulife.com

13.9018W_OAA-MPWBro (05/2013) Page 12 of 12

OAA Insurance Plans are endorsed by:

OAA Plan arranged by:

OAA Insurance Plans are underwritten by:

If you have any questions or need assistance, please call:

Mumby Insurance1 800 446-5745

Manulife Financial1 800 668-0195

Mumby Insurance Brokers Inc.King Bathurst Business Centre,60 Bathurst Dr., Suite 12,Waterloo, ON N2V [email protected] or visit mumby.com

The Manufacturers Life Insurance CompanyP.O. Box 4213, Stn. A, Toronto, Ontario M5W 5M3

1 800 668-0195

If you would like assistance completing your Application, or more information about the OAA Plan, call Manulife Financial toll-free at the number above, from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday or e-mail us any time at [email protected]

Manulife, Manulife Financial, the Manulife Financial For Your Future logo and the Block Design are trademarksof The Manufacturers Life Insurance Company and are used by it, and by its affiliates under license. ™/® Trademarks of The Manufacturers Life Insurance Company. © 2013 The Manufacturers Life Insurance Company.

http://www.mumby.com

your guide - manulife...your guide: exclusive oaa member benefits are the foundation of your...

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