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Xanidis, Nikos (2018) Exploring the implementation of Cognitive Behavioural Therapy for psychosis (CBTp) using the Normalisation Process Theory (NPT) framework. D Clin Psy thesis. https://theses.gla.ac.uk/30812/ Copyright and moral rights for this work are retained by the author A copy can be downloaded for personal non-commercial research or study, without prior permission or charge This work cannot be reproduced or quoted extensively from without first obtaining permission in writing from the author The content must not be changed in any way or sold commercially in any format or medium without the formal permission of the author When referring to this work, full bibliographic details including the author, title, awarding institution and date of the thesis must be given Enlighten: Theses https://theses.gla.ac.uk/ [email protected]

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Page 1: Xanidis, Nikos (2018) Exploring the implementation of Cognitive …theses.gla.ac.uk/30812/1/2018XanidisDClinPsy.pdf · 2018-09-25 · 2 Abstract Objectives: Despite the availability

Xanidis, Nikos (2018) Exploring the implementation of Cognitive

Behavioural Therapy for psychosis (CBTp) using the Normalisation Process

Theory (NPT) framework. D Clin Psy thesis.

https://theses.gla.ac.uk/30812/

Copyright and moral rights for this work are retained by the author

A copy can be downloaded for personal non-commercial research or study,

without prior permission or charge

This work cannot be reproduced or quoted extensively from without first

obtaining permission in writing from the author

The content must not be changed in any way or sold commercially in any

format or medium without the formal permission of the author

When referring to this work, full bibliographic details including the author,

title, awarding institution and date of the thesis must be given

Enlighten: Theses

https://theses.gla.ac.uk/

[email protected]

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Exploring the implementation of Cognitive Behavioural Therapy for psychosis

(CBTp), using the Normalisation Process Theory (NPT) framework

And Clinical Research Portfolio

Nikos Xanidis

BSc (Honours), MSc

Submitted in partial fulfilment of the requirements for the degree of

Doctorate in Clinical Psychology

Institute of Health and Wellbeing

College of Medical, Veterinary and Life Sciences

University of Glasgow

September 2018

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Acknowledgments

I would like to thank sincerely the professionals who participated in this study and were

willing to share their experiences and views. Many thanks also to Dr. Everett Jylyan and Dr.

Peter Ronald for their assistance with recruitment. Many thanks to the independent raters who

provided their ratings and increased the reliability of my findings.

Thank you, Professor Andrew Gumley, for the support, guidance and learning experience

throughout this project. I appreciate your optimism and encouragement during this project. I

am grateful for our collaboration on this project.

I would also like to thank my placement supervisors Dr. Julie Bennett and Dr. Susan

O’Connell for their support and understanding.

Special thanks to my parents Iolanta and George, my brother Anestis, my partner Foteini and

my friends, Kiki, Giota, Ciara, Dave, Vaios and Demmi for the emotional support and

believing in me throughout this project.

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Table of Contents Chapter One: Systematic Review ........................................................................................................ 1

Abstract ............................................................................................................................................... 2

Introduction ......................................................................................................................................... 3

Methods .............................................................................................................................................. 5

Results ................................................................................................................................................. 8

Discussion ......................................................................................................................................... 24

References ......................................................................................................................................... 28

Chapter two: Major Research Project .............................................................................................. 33

Plain English Summary ..................................................................................................................... 34

Abstract ............................................................................................................................................. 36

Introduction ....................................................................................................................................... 37

Methods ............................................................................................................................................ 40

Results ............................................................................................................................................... 43

Discussion ......................................................................................................................................... 54

References ......................................................................................................................................... 60

Appendices ........................................................................................................................................... 65

Appendix 1.1: Journal Submission Guidelines ................................................................................. 65

Appendix 1.2: Quality Appraisal of included studies ....................................................................... 70

Appendix 1.3: List of overarching themes ........................................................................................ 72

Appendix 1.4: Walsh & Downe (2006) Quality Appraisal Framework ........................................... 75

Appendix 1.5: Search terms for Systematic Review ........................................................................ 80

Appendix 2.1 Major Research Project Proposal ............................................................................... 82

Appendix 2.2: Rationale for amendments to initial research proposal ............................................. 96

Appendix 2.3: MVLS ethics committee approval............................................................................. 97

Appendix 2.4: Research and Development Department Approval ................................................... 98

Appendix 2.5: Amendments approval from R&D .......................................................................... 101

Appendix 2.6: Information leaflet ................................................................................................... 102

Appendix 2.7: Participant Information Sheet ................................................................................. 103

Appendix 2.8: Interview Topic Guide ............................................................................................ 108

Appendix 2.9: A list of the overarching themes ............................................................................. 109

Appendix 2.10: Consent Form ........................................................................................................ 111

Appendix 2.11: Sample of thematic analysis coding ...................................................................... 112

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Chapter One: Systematic Review

The implementation of Cognitive Behavioural Therapy for psychosis drawing

on staff, service users and carers experiences: A meta-synthesis

Nikos Xanidis*

Submitted in partial fulfilment for the Doctorate of Clinical Psychology

(DClinpsy)

*Address for Correspondence: Academic Unit of Mental Health and Wellbeing, University of

Glasgow, Gartnavel Royal Hospital, 1055 Great Western Road, Glasgow, G12 0XY. E-mail:

[email protected]

Prepared in accordance with submission requirements for Psychology and Psychotherapy:

Theory, Research and Practice (see Appendix 1.1)

Word count including references: 7126

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Abstract

Objectives: Despite the availability of national guidelines, evidence indicates limited

implementation of Cognitive Behavioural therapy for psychosis (CBTp). The aim of this

review was to identify and meta-synthesise current qualitative data regarding the experiences

and perspectives of key stakeholders in relation to the routine implementation of CBTp. The

meta-synthesis aimed to explore how key stakeholders make sense of the facilitators and the

barriers to CBTp implementation.

Method: Systematic searches of Psychinfo, Medline, Pubmed, CINAHL, EMBASE, were

completed up to March 2018. Examination of reference lists, citation searches, as well as,

hand search of the Clinical Psychology Forum supplemented the search strategy. The

methodological quality of the identified studies was also assessed. A meta-ethnography

approach guided the synthesis of the data.

Results: Eleven studies were analysed. Three overlapping themes, each consisting of two

subthemes were identified: difficulties in seeking treatment (motivation to engage, practical

difficulties), challenges of providing care (professionals’ confidence, practical challenges)

and service design (lack of resources, conflicting needs).

Conclusion: Findings indicated that difficulties in seeking, delivering and investing in CBTp

are interconnected. This suggests a systemic conceptualisation of successful implementation

of CBTp, which relies on the collaboration of all key stakeholders.

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Introduction

Psychosis has a considerable impact on a person’s quality of life, with evidence suggesting

high rates of premature mortality and elevated levels of unemployment (Schizophrenia

Commission, 2012). Further evidence suggests that although anti-psychotic medication

improves symptoms, it results in a range of serious side effects including cardiovascular

complications (Foley & Morley, 2011) and acceptance of antipsychotic medication can be

poor. Additionally, even when people are on optimal doses of antipsychotic medication,

residual symptoms and relapse remains a significant problem (Lally, Gaughran, Timms &

Curran, 2016).

CBT for psychosis (CBTp) contributes to the reduction in symptoms (Turner, van der

Gaag, Karyotaki, & Cuipers, 2014) and it is also associated with reduced risk of transition to

psychosis for individuals with elevated risk (Hutton & Taylor, 2014). A systematic review of

qualitative studies of service users’ experiences of CBTp (Berry & Hayward 2011) reported

that the ingredients of CBTp such as normalisation and offering an explanation to their

symptoms were perceived as helpful in terms of the acceptance of symptoms. This was

associated with adopting more helpful coping strategies and a reduction in reported distress.

Similarly, Kilbride et al. (2013) reported that service users perceived normalisation and

shared decision as important aspects of CBTp in their recovery journey. Furthermore,

national guidelines, in the UK advise that CBTp should be offered to all individuals

experiencing psychosis over the course of at least 16 sessions (National Institute for Health

and Care Excellence; NICE, 2014).

Despite national guidelines recommending the use of CBTp, few individuals

experiencing psychosis have access to this (Schizophrenia Commission, 2012). Over the

recent years, studies have focused on exploring difficulties of implementing CBTp in routine

clinical practice. A systematic review of the literature by Berry and Haddock (2008) reported

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that barriers to CBTp implementation involved factors related to recipients of the services

such as poor motivation, lack of family support and the severity of individuals’ symptoms.

Furthermore, a recent qualitative synthesis (Wood, Burke & Morrison, 2015) reported the

challenges that service users experienced to engage with CBTp, which involved difficulties

expressing emotions, managing distress and complying with homework assignments.

Additional factors which affected implementation were related to mental health

professionals’ reported lack of competence and pessimistic views on recovery in psychosis.

Organisational barriers consisted of a lack of investment in CBTp which translated into lack

of training, supervision and protected time for the implementation of CBTp (Berry &

Haddock, 2008). Ince, Haddock, and Tai (2016) reported that organisation barriers were the

most frequently reported in the literature followed by barriers related to professionals’ and

service recipients’ attitudes.

A recent pilot study (Fornells-Ambrojo, et al., 2017) identified the role of clinical

leadership (e.g. referral pathways, training, staff awareness, protected time) as crucial in

CBTp implementation. Previous systematic reviews (e.g. Berry & Haddock, 2008; Ince et al.,

2016) have described various barriers and facilitators to the CBTp implementation, without

however attempting to synthesise and interpret qualitative data. Additionally, the data that

were used were primarily related to professionals’ experiences and views of CBTp.

Systematic reviews of qualitative research have focused solely on service users’ experiences

of receiving CBTp without attempting to synthesise implementation from a range of

stakeholders’ perspectives.

Aim

The aim of this systematic review was to identify and meta-synthesise current qualitative

research investigating the experiences and perspectives of key stakeholders (including where

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available mental health staff, service users, families and carers) in relation to the routine

implementation of CBTp. This review will answer the following question: How do

stakeholders experience/make sense of the facilitators and barriers to the implementation of

CBTp?

Methods

Search Strategy

Before initiating the search, databases were searched for any existing reviews. No existing

meta-syntheses of qualitative studies which explored the implementation of CBTp were

identified. The main search strategy for this study included searching electronic databases

(Psychinfo, Medline, Pubmed, CINAHL, and EMBASE), checking reference and citation

lists of the included studies. A subject librarian was consulted on the development of the

search strategy used. Boolean operators (OR and AND) were used to combine search strings.

Title, abstract and keyword searches using the following terms were run (Appendix 1.5). The

terms were tested to ensure that no problems with missing potential eligible papers were

identified (e.g. the American spelling “behaviour”; “behavioral” did not increase the number

of the final eligible papers)

1. Cognitive Behavioural Therapy or CBT or CBTp or Cognitive Behaviour Therapy

AND

2. Schizophren* or Psychos*

AND

3. NICE or “National Institute for Health and Care Excellence” or guideline* or

Implement*

The search was carried out up to March 2018. Clinical Psychology Forum articles were

also hand searched as previous systematic reviews have identified mixed methods audit

reports which were relevant to the study’s aims. The reference list of a previous qualitative

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synthesis review (Berry & Hayward, 2011) was also hand searched for any relevant papers

and to improve the sensitivity of the search strategy.

Inclusion and exclusion criteria

The following inclusion criteria were employed: Studies i) with adult population with a

diagnosis of schizophrenia / psychotic symptoms/ experiences or individuals who had contact

with this group (mental health staff, policymakers, carers), ii) including primary research

information on the experience/perspective of stakeholders regarding the implementation of

CBTp and/or CBT for people with psychosis, iii) in English language, iv) with full text

available, v) which use qualitative methods (e.g. qualitative studies or mixed methods

studies) , vi) quotations/excerpts reported, vii) published between the years 2002 to 2018.

Exclusion criteria included: i) studies not focusing on experiences of implementation of

CBTp or CBT for people with psychosis, ii) studies not employing any qualitative

methodology, iii) participants not having experienced psychotic symptoms, iv) absence of

verbatim quotations being reported.

Inclusion and exclusion criteria were used to review the studies that were identified

by this search. Initially, studies’ titles were reviewed. Titles that were not meeting the

inclusion criteria were excluded. Following this, the abstracts of the remaining studies were

reviewed. Only studies whose abstracts indicated that the inclusion criteria were met, were

reviewed by reading the full article.

Reflexivity

At the time of this systematic review, the lead researcher was conducting a qualitative study

which aimed to explore the implementation of CBTp based on mental health professionals’

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perspectives. Moreover, the researcher had used CBTp in their clinical practice. This might

have influenced the researcher’s interpretation of the themes generated from the selected

studies. Additionally, research supervision was used on a frequent basis to address potential

biases that the researcher might have had when synthesizing the data.

Methodological critique

The methodological quality of the identified studies was assessed with Walsh and Downe’s

(2006) framework of quality appraisal (Appendix 1.4). The selection of this framework was

due to its focus on appraising qualitative studies that are included in meta-syntheses. Walsh

and Downe’s (2006) quality framework examines eight key domains in qualitative studies:

namely scope and purpose; design; sampling strategy; analysis; interpretation; reflexivity;

ethical dimensions; and relevance and transferability. A score of 0 was given for those

domains that were absent. The domains that were partially met were given a score of 1

whereas a score of 2 was given to domains which fully met the criteria. To ensure the

reliability of appraisals an independent rater, reviewed a subsample of studies. Although the

methodological quality was assessed, this was not intended to provide a basis to exclude

papers. Instead, studies were incorporated into the meta-synthesis in order of their total

quality rating. Scores were used to identify the methodologically strongest studies to guide

the initial steps of the meta-synthesis. The methodologically strongest studies were

thematically analysed first to generate an initial set of themes before analysing subsequent

studies. A priori, we decided not to report scores for the studies’ quality as an outcome of this

review, as it would conflict with the commitment to qualitative methods.

There was a 100% agreement between the lead researcher and the independent rater

on the domains that were judged to be absent. Variation between ratings was noted for

domains that were partially (score of 1) or fully met (score of 2) in the included studies.

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Walsh and Downe (2006) noted one of the limitations of using a checklist approach is related

to the difficulty of distinguishing the methodological quality from the quality of the write up

which is likely to be affected by each journal’s word limit criteria. Therefore, it was decided

to comment on strength and weaknesses of each study rather than presenting a numerical

representation, reinforcing our apriori decision not to present scores as outcomes. These are

provided in Appendix 1.2 to ensure transparency in our conduct of this rating.

Data Synthesis

The data from the studies were synthesised drawing on Noblit and Hare’s (1988) method of

meta-ethnography. Meta-ethnography is a type of meta-synthesis that was chosen to

synthesise the qualitative data from the included studies due to its flexibility in synthesising

data from various qualitative methods (Ring, Ritchie, Mandara & Jepson, 2011). The first

stage of the synthesis involved reading each study to enable the researcher to immerse

themselves in the data. A list of themes based on participants’ and authors’ quotations (and

thematic analyses) was generated. Themes from the methodologically strongest studies were

initially compared to understand how they were related to each other. The final step involved

interpreting the themes that related to each other across the studies. Emerging coding

frameworks were discussed in research supervision to refine codes and relationships. A

comparison of matching codes to themes between the lead researcher and an independent

rater suggested a 92.5% agreement.

Results

The outcomes of the search strategy are displayed in Figure 1. A total of 11 papers were

included in the meta-synthesis. Table 1 shows a summary of each study. Some of the selected

studies involved only service users or staff participants, whereas others involved staff, carers

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and service users. The studies included in the analysis also differed in the qualitative

methods they used to analyse their data.

Figure 1. PRISMA flow diagram

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Table 1

Themes of the included studies that were used in data synthesis

Study

(year)

Country

Method of

Analysis

Participants Article themes related to the

implementation of CBTp

Dunn,

Morrison

& Bentall

(2002)

UK

Grounded Theory 10 service users

(four female)

Themes: (1) motivation (2) memory (3)

task difficulty (4) putting off (5) the

need for a rationale (6) the perceived

benefits of therapy (7) insight (8) the

effort required to complete assignments

and (9) the perceived relevance of the

assignments to the patients’ needs

Hazell,

Strauss,

Cavanagh

& Hayward

(2017)

UK

Thematic analysis 21 service users

124 mental health

clinicians

Themes: (1) Presenting problem, (2)

Practical Barriers (3) The therapist

Iredale,

Fornells-

Ambrojo,

& Jolley

(2016)

UK

Thematic analysis 10 service users (7

female) 12

Therapists (8

female).

Themes: (1) Access to psychological

interventions, (2) experience of

psychological interventions, (3)

Motivation to engage with

psychological therapy (4) Case

complexities

Landau &

Ruddle,

(2017)

UK

Thematic analysis 8 service users (4

male)

Themes: (1) Positioning of therapy, (2)

To improve is to change (3) therapeutic

alliance, (3) Frustrating findings

Li et al.,

(2017)

China

Systematic

Content and

Question Analysis

15 Service users (7

female) 15 carers

(12 female) 15

Psychiatrist (8

female).

Themes: (1) Culture and related issues,

(2) Importance of language and

communication, (3) Issues related to

system and resources, (4)

Understanding of illness and beliefs

about its cases and its management, (5)

Assessment, engagement and

adjustments to therapy

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McGowan,

Lavender

& Garety,

(2005)

UK

Grounded theory

4 Clinical

psychologists

8 service users

Categories related to factors influencing

outcomes in CBTp:(1) Ability to engage

in clear and logical thinking, (2)

Continuity in Therapy, (3)

Remembering and Understanding

therapy, (4) Therapeutic alliance-shared

goal, (5) understanding, holding and

engaging with the therapist’s model.

Messari &

Hallam

(2003)

UK

Discourse

Analysis

5 service users (1

female).

Themes (1) CBT as a healing process,

(2) CBT as an educational process, (3)

CBT as a respectful relationship

between equals (4) CBT participation as

compliance with the powerful medical

establishment.

Naeem et

al., (2016)

Pakistan

Systematic

content and

Question analysis.

33 Service users

(15 female), 30

Carers (19 female)

29 Mental health

professionals (15

female).

Themes: (1) Culture and religion, (2)

Therapy issues, (3) Views about

schizophrenia, its causes and its

management (4) Awareness of illness

and pathways to care (5) Management

of illness

Newton,

Larkin,

Melhuish,

& Wykes

(2007)

UK

Interpretive

Phenomenological

Analysis

8 service users (5

female).

Theme: (1) An inductive account of

coping with auditory hallucinations.

Prytys,

Garety,

Jolley,

Onwumere,

& Craig

(2011)

UK

Thematic

Analysis

20 Care

coordinators (16

female)

Themes: (1) Understanding and beliefs

about psychosis, (2) Beliefs about

attitudes to clinical guidelines and

psychological therapies, (3) Views on

the role of care coordinator, (4) Factors

affecting implementation

Waller et

al., (2015)

UK

Thematic

Analysis

17 service users

7 mental health

staff

Themes: (1) Positive aspects of the

intervention (2) Challenging aspects of

the intervention, (3) Future

implementation into services, (4)

Difficulties encountered during therapy

(5) ideas for improvement

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Methodological review of the studies

All of the eleven studies documented the rationale, scope, and aims. Concerning the design,

only three studies (Li et al., 2017; Messari & Hallam, 2003; Naaem et al., 2014) referred to

the epistemological underpinning of their selected qualitative method. Some papers (e.g.

Hazell, Strauss, Cavanagh, & Hayward, 2017; Prytys et al., 2011; Waller et al., 2015)

provided detailed justifications for the use of qualitative methodology and their chosen

method, without however mentioning the epistemology of their study.

All studies provided detailed inclusion criteria and discussed sufficiently their

sampling strategy. Regarding the analysis, all studies provided details of their chosen

approach, steps they have taken to analyses and the inter-rater reliability for the selected

themes. However, only three studies (Li et al., 2017; McGowan, Lavender, & Garety, 2005;

Naeem et al., 2016) returned a sample of their transcripts to participants for comments and

verification. In relation to the interpretation of findings, most of the studies discussed the

decision trail to reach their conclusion, and all utilised participants’ quotations to support

their conclusions. Two studies (Li et al., 2017; Naeem et al., 2016) used field notes to capture

the non-verbal communication of their participants during interviews.

Concerning researchers’ reflexivity, all but two studies (Dunn, Morrison, & Bentall,

2002; McGowan et al., 2005) have referred to researchers’ biases and the impact that this

could have on the interpretation of their findings. Hazell et al. (2017) quote: “the book is

authored by two of the authors of this paper. Consequently, it is possible that our findings

could be vulnerable to a positive research bias” (p. 13) provides a good example of

researchers acknowledging their parallel roles and the impact that this can have on data

analysis.

All but two studies (Dunn et al., 2002; McGowan et al., 2005) demonstrated a degree

of sensitivity to ethical issues by describing the process of obtaining consent from research

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participants. Some papers even provided details of ethical approval (e.g. Hazell et al., 2017).

All papers reported the relevance of their findings to existing theories and knowledge.

The meta-synthesis started with the methodologically strongest studies (Hazell et al., 2017; Li

et al., 2017; Messari & Hallam, 2003; Naeem et al., 2016; Prytys et al., 2011; Waller et al.,

2015). Following this, the remaining studies were further analysed to search for new

emerging themes or data that would disconfirm our initial themes.

Meta-synthesis

Three overlapping themes, each with two subthemes, were identified. The themes

summarised the perspectives of stakeholders regarding the barriers of implementing CBTp

(see Appendix 1.3 for list of overarching themes). The ‘difficulties in seeking treatment’

theme consisted of the ‘motivation to engage’ and ‘practical difficulties’ subthemes. The

‘challenges of providing care’ theme consisted of the ‘professionals’ confidence and practical

challenges’. The ‘service design’ theme comprised of the ‘lack of resources’ and ‘conflicting

needs’ subthemes. Figure 2 demonstrates the interaction of the three themes which results in

difficulties in implementing CBTp in services. The language used to describe the themes

might need an adaptation overtime to improve the precision of the effects seen. For example,

the “motivation to engage” subtheme might reflect at times approach or avoidance variants.

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Figure 2. An illustration of the interactive and overlapping nature of the themes related to the

implementation of CBTp.

Difficulties in seeking treatment

All but one study (Prytys et al., 2011) contributed to this theme. The participants expressed

their perspectives regarding the challenges that they faced to get access to CBTp. These

challenges consisted of two subthemes: ‘motivation to engage’ and ‘practical difficulties’

Motivation to engage

Several factors affected service users’ motivation to engage with CBTp. Studies conducted

outside the UK (e.g. Li et al., 2017; Naeem et al., 2016) reported the impact of culture and

religion on illness attributions, which have influenced the treatment preferences: “It usually

starts with seeking help from non-medical healers at the initial stages of the illness. Before

CBTp implementation

Difficulties in seeking treatment

Motivation to engage

Practical difficulties

Challenges of providing care

Professionals' confidence

Practical challenges

Service design

Lack of resources

Conflicting needs

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coming to the psychiatric health facility almost everyone had seen a traditional/ faith healer”

(Author’s quote, Li et al., 2017, p. 5)

Furthermore, Newton et al. (2007) outlined that explanations that carers and service

users gave to psychotic experiences affected the perceived sense of control over their

symptoms, which in turn influenced their engagement with CBTp: “In contrast, the religious

beliefs in Mark’s family seem to have a negative impact on his coping with auditory

hallucinations.” (Author quote, p. 141). Li et al. (2017) study highlighted the impact of

stigma on help-seeking: “The stigma is a big problem; the patients are reluctant to come or

even refuse to see psychiatrists.” (Participant quote, p. 5).

Communication with mental health professionals and the ability to understand the

concepts of CBTp were influenced by the socio-economic background of service users and

carers and played a key role in their engagement:

The low socio-economic level of the patients and their family members is the biggest

barrier. Many patients and their family members have difficulty communicating with

the doctors, and they do not want to spend time and energy in family therapy or CBT.

(Participant quote, Li et al., 2017, p. 6).

Studies which explored service users’ perspectives (Hazell et al., 2017; Waller et al.,

2015) referred to individuals’ concerns regarding potentially increased distress or symptom

deterioration when engaging with CBTp: “If I’m focussing on something that is specifically

about hearing voices and how to help that situation, my voices will not like that” (Participant

quote, Hazell et al., 2017, p. 7). Cognitive difficulties such as attention and memory affected

the perceived gains of service users from therapy and thus their engagement with CBTp: “I

re-read the same thing so that could be a barrier to accessing the therapy” (Participant

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quote, Hazell et al., 2017, p. 7). This also had an impact on service users’ compliance with

homework tasks: “Some people identified challenges with therapy. A common issue was

difficulty in completing homework” (Author quote, Landau & Ruddle, 2017, p. 38) and

treatment materials: “would have preferred a different format without that paperwork”

(Participant quote, Waller et al., 2015, p. 308,). The difficulty of engaging with treatment

materials potentially limited the perceived benefits of service users from CBTp as illustrated

by the following quote: “Umm, there wasn’t. I, I, I didn’t get any help from it” (Participant

quote, Messari & Hallam, 2003, p.176). This might have affected the preference that some

service users had for medication over CBTp: “They only want medicines. They want quick

cures. Some of them would say, how can you treat me by talking?” (Participant quote, Naeem

et al.,2016, p. 49).

Practical difficulties

Studies referred to the lack of awareness of service users and families about the evidence

base for CBTp and the ways that CBTp can help with their difficulties: “Only a few had

heard of psychotherapy. Other did not know what it means. Those who knew of

psychotherapy, mainly considered it to be counselling” (Authors quote, Li et al., 2017, p.7).

Moreover, the lack of specialist care provision in some areas meant that even when families

wanted to engage with CBTp they had to travel long distances to get access to it, which also

had a significant financial implication: “How can they come back for therapy if they are

coming from Dera Ghazi Khan (2–3 days travel distance)? (Participant quote, Naeem et al.,

2016, p. 49). Iredale, Fornells-Ambrojo and Jolley (2016) reported that psychotic symptoms,

such as suspiciousness and anxiety, about leaving home environment deterred service users

from accessing mental health services in the community: “getting the bus [is] an incredibly

stressful experience’’ (Participant quote, p. 207). The houseboundness of people with

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psychosis was further increased by comorbid physical health difficulties: ‘‘[pain is] worse

when [I’m] moving around’’ (Participant quote, Iredale et al., 2016, p. 207).

Challenges in providing care

All but two studies contributed to this theme (Messari & Hallam 2002; Landau & Ruddle,

2017). This theme comprised of professionals’ challenges of delivering CBTp. Such

challenges were related to professionals’ confidence in delivering therapy and the practical

challenges that they faced in providing CBTp.

Professionals’ confidence

Participants referred to the limits of CBTp effectiveness in the long-term, which affected their

motivation to consider CBTp as a treatment option: “What I have seen is that people find it

quite hard to sustain” (Participant quote, Prytys et al., 2011, p. 54). Increased workload along

with experiences of limited benefits from CBTp impacted on professionals’ confidence in the

evidence base and clinical guidelines, as they perceived them as not being realistic:

the bodies that produce these guidelines and it can feel like, you know, something we

need to know about but do they really know what it is like down on the ground level

where we are struggling to just manage the vast number of people on the caseload

(Participant quote, Prytys et al., 2011, p. 54).

The severity of psychotic symptoms which was defined by limited insight, complexity,

and chronicity, appeared to have shaped professionals’ experiences when delivering CBTp:

“These complexities appeared to impact on the staff members’ confidence and the service

user’s engagement with the intervention” (Author quote, Waller et al., 2015, p.304).

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Professionals’ confidence was further affected when the severity of symptoms was combined

with a perceived lack of motivation from service users’ side to engage with CBTp: “As they

did not perceive the tasks as relevant to solving their problems, they experienced low

motivation to undertake the tasks and an increased tendency to put them off.” (Author quote,

Dunn et al., 2002, p. 364). Such experiences led professionals to believe that receiving

specialist training was essential to be able to deliver CBTp: “Another important theme that

emerged was the importance of having specialist workers in the team to offer a psychological

intervention” (Author quote, Prytys et al., 2011, p. 55).

Practical challenges

Li et al. (2017) suggested that difficulties with attendance could increase the dropout rates

when offering CBTp: “Mental health professionals reported up to 80% drop-out from the

follow-up” (Author quote, p. 6). Additionally, difficulties in family relationships and

subsequent lack of support seemed to further hinder the implementation of CBTp: “Usually

we find a family member who can act as a co-therapist. But if we can’t do this then prognosis

is poor” (Participant quote, Naeem et al., 2016, p. 50). Mental health professionals referred to

the challenges of implementing CBTp protocols which were not adapted to the cultural,

educational and religious background of their clients: “It is important to involve elements of

religion and culture in therapy here. Then it becomes useful. If you don’t understand religion

and culture you can’t give therapy” (Participant quote, Naeem et al., 2016, p.48).

Additionally, cognitive difficulties that service users experienced, provoked feelings of

frustration to professionals, which were mediated by the perceived benefits that they have

from each session: “Simply forgetting something that was blatantly obvious in the previous

session. And it’s almost as if every session is new ground.” (Participant quote, McGowan et

al., 2005, p.521).

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Hazell et al. (2017) reported that viewing psychosis solely as a medical illness

affected the priorities that services have in managing referrals, which then influenced the

support that professionals received in delivering CBTp: “I think there will be resistance from

practitioners who rely solely on the medical model.” (Participant quote, p. 11).

Service design

Seven studies contributed to this theme (Hazell et al., 2017; Iredale et al., 2016; Landau &

Ruddle, 2017; Li et al., 2017; Naeem et al., 2016; Prytys et al., 2011; Waller et al., 2015).

Participants in these studies referred to the service level barriers which consisted of the

following subthemes: ‘lack of resources’ and ‘conflicting needs’.

Lack of resources

Prytys et al. (2011) outlined that the combination of increased demand for mental health

services and lack of resources impacted on the pressure that professionals experienced in

daily clinical practice. This affected the priorities that professionals had when working with

people with psychosis: “we had this influx of, you know, a heavy caseload and the focus

became more on keeping them stable, sort of, we are saying by, just compliance with

medication and very little support” (Participant quote, p. 55). Additionally, the pressure to

assess more people within services limited the time that professionals had to attend

supervision for CBTp: “one-to-one social inclusion work you’re not used to group

supervision really, so I can see the value of it ...it’s just finding the time really ...it was

difficult” (Participant quote, Waller et al., 2015, p. 304).

Professionals also referred to the pressure that they felt to deliver good outcomes in

the least amount of time: “All staff are asked to do unrealistic amounts of work, and this

[guided self-help CBTv] may simply need too much time” (Participant quote, Hazell et al.,

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2017, p. 11). Furthermore, Prytys et al. (2011) outlined the importance of having staff trained

in CBTp in order to facilitate referrals: “Five referred to the beneficial effects of having

specialist workers present in the team for easing referral for psychological therapies and

communication regarding clients” (p. 55). However, one of the consequences of limited

resources was the difficulties of having staff trained in CBTp: “CMHT workers in this study

frequently highlighted the lack of such provision” (Author quote, Prytys et al., 2011, p. 57).

Conflicting needs

Investing in CBTp was perceived as producing limited outcomes: “It seems to me that as

psychosis does not produce results or turnover suitable to corporate organisations it

[treatment provision] will remain the poor relation within services” (Participant quote,

Hazell et al., 2017, p.11). Hazell et al. (2017) outlined that CBTp was seen as a secondary

option for services that needed to meet certain treatment and financial targets. This led staff

to perceive that there were not adequately supported to deliver CBTp: “I am dependent on

managers who may be pressured to achieve targets and may not see interventions such as

these as essential” (Participant quote, p. 11). The long waiting lists for psychosis treatment in

services created a sense of hopelessness amongst professionals:

I am too frightened to tell them because they will want it then and there, so I will only

tell people who are very suitable. I’m not doing anything to increase awareness,

what’s the point? When they will be on the waiting list for over a year? (Participant

quote, Prytys et al., 2011, p. 56).

This was also reflected amongst service users: “People go round and round in

circles, discharged too early” (Participant quote, Landau & Ruddle, 2017, p. 38). Prytys et

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al. (2011) reported the importance of clinical leadership in terms of providing clarity in

professionals’ roles in the implementation of CBTp: “I think there also would be role

confusion; you know, it would be very difficult slipping in and out of roles.” (Participant

quote, p. 55). Another aspect of difficulties with clinical leadership reported in Waller et al.

(2015) related to the confusion around referral criteria for CBTp and suitability for

psychological intervention:

This included discussion of how suitable service users would be identified and

differentiated from those who might be better suited to other interventions, including

a full course of CBT for psychosis. There were some contrasting views regarding who

might be most suitable for brief, structured work. (Author quote, p. 305).

Consequently, the lack of clarity concerning the referral suitability criteria deterred

professionals from referring people. Hazell et al. (2017) reported that the pessimism that

staff experienced regarding implementing CBTp was likely to affect the perceptions of the

organisation around psychosis treatment and lead to a vicious cycle: “While this attitude

remains, commissioners are unlikely to invest in CBTp” (Author quote, Hazell et al., 2017, p.

12). On the other hand, using the medical model to guide the treatment of psychosis was

perceived as something which assisted services in meeting their targets: “It appeared that

some felt an intervention like this conflicted with the priorities of services on two main fronts:

firstly, a conflict with the dominant treatment model, and secondly the need to meet targets”

(Author quote, Hazell et al., 2017, p. 11).

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Composition of meta-synthesis

Most of the data from each study were used in the meta-ethnography and contributed to the

development of the themes in this study. Table 2 illustrates the contribution of each study to

the development of each theme in this review. The themes: ‘this is truly happening’, and ‘I

am ill’ (Messari & Hallam 2003) were not used in this review as they mainly referred to

service users’ attempts to make sense of their psychotic experiences. Additionally, the theme

‘a place to explore shared experiences’ (Newton et al., 2007) referred to the positive aspects

of a group therapy and thus was also not included in the current review.

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Table 2

The contribution of each study to final themes

Studies

Themes

Difficulties seeking help Challenges providing care Service Design

Motivation

to engage

Practical

difficulties

Professionals’

confidence

Practical

challenges

Lack of

resources

Conflicting

needs

Dunn et al., 2002 X X X

Hazell et al., 2017 X X X X X X

Iredale, Fronells-

Ambrojo, & Jolley,

2016

X X X X X X

Landau, & Ruddle,

2017

X X X

Li et al., 2017 X X X X X X

McGowan et al.,

2005

X X X X

Messari & Hallam,

2003

X X

Naaem et al., 2014 X X X X X X

Newton et al., 2007 X X X

Prytys et al., 2011 X X X X

Waller et al., 2015 X X X X X X

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Discussion

The aim of this meta-synthesis was to explore key stakeholders’ experiences and views in

relation to the routine implementation of CBTp. ‘Difficulties in seeking treatment’,

‘professionals’ challenges of delivering CBTp’ and ‘services design’ were the three

interlinked and overlapping themes which were constructed from the data during the

synthesis. Each theme consisted of two subthemes which mainly described the motivational

and practical challenges that professionals, service users and organisations faced in

implementing CBTp.

Consistent, with previous systematic reviews (e.g. Berry & Haddock, 2008; Ince et al.,

2016) our findings suggest that barriers to CBTp implementation are related to recipients

(service users, carers) as well as providers (organisation, staff) of CBTp. Given the

exploratory nature of meta-synthesis (Noblit & Hare, 1988), our findings attempt to formulate

the interplay between various barriers to implementation of CBTp, rather than simply provide

a descriptive summary of the literature. Several factors affected service users’ motivation and

ability to engage with CBTp. These factors, in turn, had an impact on professionals’

confidence and capacity to deliver CBTp. The difficulties with engagement and delivery of

CBTp influenced the organisational priorities which were not in favour of investing in CBTp,

maintaining thus difficulties in implementation.

Similar to a recent systematic review which explored pathways to care in psychosis

(Gronholm, Thornicroft, Laurens, & Evans-Lacko, 2017) the results indicated that stigma and

perceived discrimination influence help-seeking behaviours and often deter service users

from engaging with CBTp. However, evidence has shown that adapting CBTp to specific

cultures can reduce feelings of stigma, improve symptom reduction and attendance (Rathod

et al., 2013). Another finding was that the travelling distance, in combination with

difficulties leaving the house due to comorbid mental and physical health problems, can

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affect the implementation of CBTp. This finding potentially highlights the importance of

increasing services’ flexibility, in terms of time and location of appointments. Given the

importance of homework tasks in CBTp (Morrison, 2017), our findings suggest that these

should be adapted to match the specific needs of service users and to ensure a user-friendly

experience of CBTp.

The lack of clinical leadership translated into confusion about professionals’ roles in

the implementation of CBTp and resulted in unclear referral pathways. Additionally, the lack

of protected time was frequently mentioned in our findings as a crucial barrier to CBTp

implementation following training. This finding is supported by a recent pilot study which

reported consistent clinical leadership to be an important predictor of successful CBTp

implementation during the pilot period (Gray, Stevens, Motton, & Meddings, 2017).

Methodological strengths and weaknesses

To our knowledge, this is the first meta-synthesis, which incorporates professionals’, carers’

and service users’ views on the implementation of CBTp. This meta-synthesis involved

studies conducted in and outside of the UK and aimed to explore barriers to implementation

in various mental health systems and cultures. Additionally, although our aim was to

synthesise qualitative data, we did not exclude studies with mixed-methods design to increase

the inclusivity of our search strategy.

The aim of the meta-synthesis was to explore both facilitators and barriers to CBTp

implementation, however, most of the studies that met our inclusion criteria focused on

barriers to implementation. Additionally, the exclusion of grey literature and government

reports might have limited the scope of our findings. Similarly, we included only studies

conducted from 2002 to 2018. However, in order to increase the sensitivity and the scope of

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our search strategy we checked reference lists and conducted citation searches of the included

studies.

Given the interpretive nature of our meta-ethnography (Noblit & Hare, 1988), our

findings might have been affected by researchers’ biases. To address this, all the sources of

potential bias were discussed prior to the search of the studies. Additionally, during data

synthesis a reflective log was kept by the researcher and used in supervision to discuss

potential sources of bias in interpretation. Quality appraisal of the included studies was used

to analyse in a hierarchical order the studies, starting with the methodologically strongest

ones. To minimise potential bias, an independent rater was used for the quality appraisal as

well as to compare emerging themes across the studies.

Implications

One of the benefits of qualitative meta-synthesis is that by comparing and identifying

common themes across qualitative studies, it offers a deeper understanding and

interpretations of the literature (Sandelowski & Barroso, 2007). The results of this synthesis

produced a model which aims to portray an interaction between barriers in seeking,

delivering and investing in CBTp. This model suggests that the barriers encountered on

service user/carer level (e.g. houseboundness, illness attributions, cognitive difficulties,

severity of symptoms) can interact with professional level factors by reducing the confidence

that professionals have to deliver CBTp and thus increase their requirements for training and

supervision. These factors in turn interact with the organisation level variants as health boards

are required to increase investment (e.g. supervision, protected time, defined roles) and adapt

their approach (e.g. flexibility in appointment times, outreach support) while trying to meet

treatment targets and financial targets.

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We consider that future quantitative studies could explore the utility and validity

of this model when exploring stakeholders’ experiences of implementing CBTp. Our findings

also suggested that families’ and carers’ perceptions and support affected service users’

engagement with CBTp. However, only two of the included studies explored family and

carers’ views (Li et al., 2017, Naeem et al., 2016). This highlights the importance of

involving this stakeholder group in the future CBTp implementation research.

The results of this meta-synthesis could be used by service managers and clinicians

to predict and address potential difficulties in implementation when developing training

agendas for staff. Another implication of our findings is that they offer a systemic

conceptualisation of successful implementation of CBTp, meaning that the responsibility in

implementing CBTp relies on the collaboration of all key stakeholders. This highlights the

importance of involving service users and carers in service design and delivery.

Conclusion

To our knowledge, this is the first meta-synthesis of implementation of CBTp in services.

The synthesis of qualitative studies produced a cyclical model of barriers to CBTp

implementation. Barriers to help-seeking (e.g. motivation, symptom severity, illness

attribution, cognitive difficulties, attendance) pose specific challenges to professionals who

offer CBTp (e.g. confidence, requirements for supervision, training, protected time). These,

in turn influence the organisational priorities (e.g. medical model, ethos) when trying to meet

targets with limited resources. Future studies can use the model of this synthesis to formulate

and address potential barriers to CBTp implementation in their localities.

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Waller, H., Garety, P., Jolley, S., Fornells-Ambrojo, M., Kuipers, E., Onwumere, J., . . .

Craig, T. (2015). Training frontline mental health staff to deliver “Low

Intensity” psychological therapy for psychosis: a qualitative analysis of therapist

and service user views on the therapy and its future

implementation. Behavioural and Cognitive Psychotherapy, 43(3), 298-313.

doi:10.1017/S1352465813000908

Walsh, D., & Downe, S., (2006) Appraising the Quality of Qualitative Research. Midwifery,

22, 108-119.

Wood, L., Burke, E., & Morrison, A. (2015). Individual Cognitive Behavioural Therapy for

Psychosis (CBTp): A Systematic Review of Qualitative Literature. Behavioural

and Cognitive Psychotherapy, 43(3), 285-297. doi:

10.1017/S1352465813000970

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Chapter two: Major Research Project

Exploring the implementation of Cognitive Behavioural Therapy for psychosis

(CBTp) using the Normalisation Process Theory (NPT) framework

Nikos Xanidis*

Submitted in partial fulfilment for the Doctorate of Clinical Psychology

(DClinpsy)

*Address for Correspondence: Academic Unit of Mental Health and Wellbeing, University of

Glasgow, Gartnavel Royal Hospital, 1055 Great Western Road, Glasgow, G12 0XY. E-mail:

[email protected]

Prepared in accordance with submission requirements for Psychology and Psychotherapy:

Theory, Research and Practice (see Appendix 1.1)

Word count including references: 7011

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Plain English Summary

Title: Exploring the implementation of Cognitive Behaviour Therapy for psychosis, using the

Normalisation Process Theory framework.

Background: Cognitive Behavioural Therapy for psychosis (CBTp) is an individually

tailored talking therapy which aims to help people with psychosis develop helpful coping

strategies for specific psychotic symptoms (e.g. hearing distressing voices). National clinical

guidelines recommend CBTp to be offered to any person experiencing psychosis. However,

only a small minority of service users (5-10 %) have access to CBTp. Normalisation Process

Theory (NPT) attempts to explain the processes for a successful implementation of

interventions in routine clinical practice.

Aims/ Questions: This study used NPT to explore the experiences and views of NHS mental

health staff regarding the implementation of CBTp. Specifically, (a) how do mental health

professionals working with people experiencing psychosis make sense of CBTp

implementation and (b) can professionals’ perspectives be understood within the NPT

framework?

Methods: A total of 14 mental health professionals from different professional backgrounds

attended either a focus group or an individual interview and provided their experiences of

implementation of CBTp. Interviews were audio recorded and transcribed verbatim.

Transcriptions were analysed using thematic analysis. Subsequently, the initial themes were

mapped onto the constructs of NPT.

Main Findings: Themes consisted of the perceived benefits of CBTp, the challenges of

implementing CBTp routinely, and ways to address difficulties in implementation. All but

two subthemes mapped onto the NPT framework. NPT analysis of themes suggested that

professionals had difficulties in agreeing about the purpose and benefits of CBTp. This was

translated into the service’s lack of confidence in investing in CBTp.

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Conclusion: Professionals were willing to support the wider implementation of CBTp

however, difficulties in making sense of CBTp among professionals and a lack of collective

action from services hindered the implementation. The findings suggested that strong clinical

leadership could increase professionals’ awareness and service investment in CBTp.

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Abstract

Objective: Evidence suggests that only a minority of service users experiencing psychosis

have access to Cognitive Behavioural Therapy for psychosis (CBTp). Normalisation Process

Theory (NPT) is a theoretical framework which focuses on processes by which interventions

are implemented and normalised in clinical practice. This study explored the views and

experiences of mental health professionals regarding the implementation of CBTp. Barriers

and facilitators to implementation were explored using the NPT framework.

Design: A qualitative methodology was adopted involving semi-structured focus groups and

individual interviews.

Methods: A total of 14 members of staff working in the community and crisis mental health

teams were recruited. Thematic analysis was used to generate initial themes. The Framework

approach was utilised to map initial themes to the NPT framework.

Results: Inductive coding generated five overarching themes consisting of 15 individual

subthemes which captured the perceived barriers to engagement; contextual barriers to

implementation; optimisation of implementation; positive attitudes towards implementation;

and expectations of implementing CBTp. All but two subthemes mapped on to the NPT

framework. The deductive analysis suggested that difficulties in making sense of CBTp

among professionals were reflected as service level barriers which impeded wider

implementation.

Conclusion: The results of this study suggested a mixture of barriers and facilitators to

CBTp implementation. Interpreting our findings within an NPT framework indicates the

importance of strong clinical leadership to address difficulties in sense-making and service

investment in CBTp.

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Introduction

Cognitive Behavioural Therapy for psychosis (CBTp) is an individually tailored talking

therapy which aims to increase an individual’s coping with specific psychotic experiences

(e.g. hearing distressing voices) by modifying associated thoughts, physical sensations,

behaviours and emotions (Morrison, 2017). A recent Delphi consensus study reported that the

essential aspects of CBTp involve collaboration, formulation, normalisation and change

strategies (Morrison & Barratt, 2010). These ingredients and processes were perceived by

service users to improve engagement and reduce stigma, as reported in a recent synthesis of

qualitative studies (Berry & Hayward, 2011).

Evidence from randomised controlled trials (RCTs) indicates that CBTp results in a

reduction of positive symptoms (Wykes, Steel, Everitt, & Tarrier, 2008) and comorbid

difficulties (Turner, van der Gaag, Karyotaki, & Cuipers, 2014). Additional evidence

suggested that CBTp may also prevent the onset of psychosis in people who were at risk of

developing psychosis (Hutton & Taylor, 2014). National Institute of Clinical Excellence

(NICE, 2014) guidelines in England and Wales and the Scottish Intercollegiate Guidelines

Network guidelines (SIGN (131), 2013) recommended that CBTp should be offered to all

individuals who either experience or are at risk of experiencing psychosis over the course of

at least 16 sessions.

Although national guidelines have increased professionals’ awareness (Fadden, 2006)

regarding the benefits of CBTp this has not been followed by successful implementation of

CBTp into routine care (Rowlands, 2004). A recent national audit in the UK estimates that

only one in ten people with psychosis have access to psychological interventions

(Schizophrenia Commission, 2012). Ince, Haddock and Tai (2016) reported that the rates of

implementation of CBTp varied significantly across studies and this was attributed to

differences in the methodological quality of the studies. Berry and Haddock (2008) suggest

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that barriers can be classified into three main categories, which involve service recipients’

factors such as poor engagement and family support. The second set of barriers related to

professionals’ negative perceptions of CBTp and lack of competence in delivering CBTp

(Prytys, Garety, Jolley, Onwumere, & Craig, 2011). The third cluster of barriers was

associated with organisational factors reflecting difficulties with access to training,

supervision and having protected time to implement CBTp (Ince et al., 2016). Arguably, the

small effect sizes of CBTp that were reported in a recent meta-analysis (Jauhar et al., 2014)

have also provoked a debate among clinicians about its perceived efficacy (McKenna &

Kingdon, 2014), which may have affected the consensus regarding the prioritisation of

resources.

Studies which investigated facilitators to CBTp implementation reported that high

intensity training improved the competency of the staff which resulted in increased

implementation. However, this depended on whether the staff had protected time to

implement CBTp following training (Jolley et al., 2012). Similarly, Gray, Stevens, Motton,

and Meddings (2017) highlighted the benefits of the availability of trained staff to participate

in team meetings to increase professionals’ awareness of CBTp.

The longstanding difficulties with the implementation of physical and mental health

treatments in routine clinical practice have led to the development of theoretical models

which aim to understand and aid the process of implementation. Normalisation Process

Theory (NPT; May et al., 2009) is one of the theoretical frameworks that focus on the

implementation of interventions, their embedding in routine practice and the processes by

which interventions are sustained or normalised. NPT consists of four components which

define distinctive processes that have been found to predict successful implementation. The

first component, Coherence refers to the extent to which stakeholders involved in

implementation have a sense of clear and common purpose of the intervention. Cognitive

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Participation refers to the degree to which stakeholders perceive the potential benefits of the

intervention and the willingness to support the implementation. Collective Action relates to

the service level pragmatics involved in successful implementation. The fourth component,

Reflexive Monitoring refers to an agreed plan of how the implementation would be evaluated.

NPT predicts that implementation processes need to satisfy these four components to become

normalised in routine practice. Additionally, NPT suggests that these components are linked

with each other and thus changes in one part can affect the others.

Previous qualitative studies have used NPT framework to explore and formulate the

barriers to implementation of evidenced-based psychological interventions for depression

(Gunn et al., 2010) and bipolar disorder (Moriss, 2008). These studies suggested that the use

of NPT allowed them to assess, formulate and develop an intervention plan based on the

components of NPT to facilitate the implementation (McEvoy et al., 2014). Recently, Hazell,

Strauss, Hayward and Cavanagh (2017a) explored the views of mental health clinicians on

brief CBTp intervention using an NPT based questionnaire. Exploratory factor analysis of

the responses found support for all but one (collective action) construct of the NPT. Although

Michie and colleagues (2007) applied a theoretical framework to interpret barriers to

implementation of national guidelines for psychosis, this was focused on family interventions

and not CBTp. Additionally, previous studies exploring CBTp implementation have used

only one professional group (care co-ordinators; Prytys et al., 2011) rather than a mixture of

diverse professional backgrounds. This may have limited the understanding of the interaction

between experiences and perspectives of stakeholders, which subsequently restricted the

production of an intervention plan based on the theoretical model used, to overcome such

barriers.

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Aims

The first aim of this study was to explore the experiences and perspectives of mental health

professionals concerning the implementation of CBTp in NHS Ayrshire & Arran (A&A). A

second aim was to apply the NPT framework to interpret potential barriers and facilitators to

implementation.

Research questions

1. How do mental health professionals working with people experiencing psychosis

make sense of CBTp implementation?

2. Can professionals’ perspectives be understood within the NPT framework?

Methods

Design

This study adopted a qualitative design to explore individuals’ experience as a phenomenon,

within the context and social reality of participants (Holloway, 1997). Focus groups with

participants from the same professional background and semi-structured individual

interviews were employed. The interview topic guide (Appendix 2.8) was developed to

reflect the research aim and questions. Additionally, the NPT framework was used to

prompt, guide and structure the questions of the topic guide and permit participants to reflect

on the NPT constructs. The epistemological positions behind this study followed the critical

realist and post-positivist paradigms, suggesting that the experience of participants and the

researcher is influenced by the social, structural and political context in which the study is

conducted (Danermark, Ekström, Jakobsen, & Karlsson, 2002).

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Ethical considerations

Data were anonymised and stored in a password protected computer in line with University

of Glasgow guidelines on confidential data. The Research Proposal (Appendix 2.1) and

proposal amendments (Appendix 2.2) for this study were approved by the local Research and

Development Department and ethical approval was granted by the University of Glasgow

College of Medical, Veterinary and Life Sciences (Appendix 2.3 -2.5).

Procedure

Study adverts and introductory information (Appendix 2.6) were provided to the Community

Mental Health Teams (CMHTs) and Crisis Team (CT) leaders to circulate to their team

members. The lead researcher attended the team meetings to introduce the study and explore

interest. After obtaining verbal consent from participants, participant information sheets were

provided (Appendix 2.7). Prior to the interviews, the researcher explained issues of

confidentiality, anonymity, and the voluntary nature of participation and participants

provided written informed consent (Appendix 2.10). All interviews were conducted by the

lead researcher and took place in NHS A&A settings. Field notes were recorded after each

interview.

Participants

The experiences and views of several staff groups were sought as NPT assumes that everyone

has a role in successful implementation. The sample consisted of 14 participants, ten of

whom were female. Eligible participants have worked with individuals who have experienced

psychosis in NHS A&A CMHTs or CTs across the three geographical regions in A&A (East,

South, North). The average number of years of clinical experience of participants was 17.2

years. Participants consisted of mental health nurses (n =5) consultant psychiatrists (n = 2),

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clinical/counselling psychologists (n = 2), CBT therapists (n =2), an occupational therapist (n

=1), a team leader (n =1) and a senior adult mental health manager (n =1). Two focus groups

(a nursing staff and a psychology focus group) and six individual interviews were completed.

The interviews lasted between 29 to 65 minutes.

Data Analyses

The first stage of analysis involved inductive thematic analysis (Braun & Clarke, 2006) as

our aim was to capture common patterns of experiences of CBTp implementation across a

variety of staff groups and to avoid forcing themes to the predetermined constructs of the

NPT. This helped us to identify deviant or new themes that might not be adequately captured

in the deductive framework. Previous qualitative studies in NPT research have successfully

used this approach to analyse data (MacFarlane & O’Reilly de Brun, 2012)

The inductive stage of analysis was conducted in line with Braun & Clarke’s (2006)

six stages of thematic analysis. Interviews were audio-recorded and transcribed verbatim.

The lead researcher initially immersed themselves in the data by reading the transcribed

interviews and noting down how participants made sense of their experiences. Complete

coding by analysing all the meaning units related to the research questions and aims was used

(Appendix 2.11). As the coding progressed, codes describing common experiences were

translated into themes. Once themes from each interview were identified, a list of overall

themes common across the dataset was developed. This phase involved discussing the themes

with an independent researcher and reaching a consensus regarding the definition and the

composition of each overarching theme by adding and subtracting the subthemes. The final

phase of inductive analysis involved selecting participants’ quotes to illustrate the identified

themes.

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The deductive coding was completed using a framework analysis approach (Ritchie &

Spencer, 1994). This involved developing a list of all the subthemes that led to the

composition of the overarching themes. Following this, the lead researcher and an

independent researcher attempted to map these themes to the four constructs of the NPT.

Reflexivity

The lead researcher is a trainee clinical psychologist who has worked in a CMHT in NHS

A&A and in the past has used CBT with people experiencing psychosis. This provided the

researcher with an insight into barriers and facilitators to CBTp implementation.

Additionally, the lead researcher completed a systematic review of the literature concerning

the implementation of CBTp, which might have influenced their interpretation when

generating codes and themes. Potential sources of bias to data interpretation were discussed

in research supervision before the data collection and an independent researcher was involved

in data synthesis to minimise the risk of bias. A reflective log was kept during the data

collection process to reflect on sources of bias during interviews with participants.

Results

Inductive thematic analysis of participants’ experiences of CBTp implementation resulted in

five overarching themes (Appendix 2.9). Table 1 illustrates the subthemes that contributed to

the development of each of the overarching theme. Participants’ quotations which illustrate

each of the themes are presented in italics. 1

1 In quotations, material that has been omitted is indicated by ellipsis points (...). Words inserted for clarity are

represented by square brackets [ ]. Professional background, transcript page and line number are provided for

each quotation

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Table 1

Overarching themes and subthemes of thematic analysis

Overarching themes Subthemes

Perceived barriers to engagement Symptom severity

Lack of attendance

Social environment

Contextual barriers to implementation Lack of resources

Lack of staff awareness of CBTp

Difficulties with referral pathways

The dominance of the medical model

Outcome driven services

Optimisation of the implementation Increasing professionals’ awareness

Supporting clinical leadership

Improving professionals’ communication

Positive attitudes to implementation Perceived benefits to service users

Perceived benefits to the professionals’

Expectations of implementing CBTp Objective outcomes

Subjective outcomes

Perceived barriers to engagement

Symptom severity

Participants referred to their experiences of attempting to implement CBTp. Applying a

structured treatment to address psychotic experiences which were chronic in nature meant

that recovery was difficult to achieve: “…you just know there’s these particular really fixed

beliefs that have been there for years and years and really there’s probably limitations in

what we can really do” (Nursing staff, p.5,105-108). Apart from chronicity, professionals

also referred to the severity of psychotic symptoms, such as lack of insight, that further

hindered the implementation of CBTp: “Sometimes is hard, but it’s a battle, is a long battle,

because it’s whether they’re accepting it’s their acceptance of their illness as well…”

(Nursing staff, p.5, 100). Difficulties managing any potential increase in distress of service

users when using CBTp further complicated the implementation: “…the last man that I dealt

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with we did decide to put a hold to it, because he had reached a point where his tolerance of

the distress was as much as he could take” (Occupational Therapist, p.16, 352-354).

Lack of attendance

Service users’ motivation to accept the offered sessions affected professionals’ capacity to

deliver CBTp. For service users who initially engaged with CBTp the difficulty was the lack

of consistency in attendance rates and their ability to prevent possible drop outs: “Well

someone with psychosis tends to be less inclined to be seen and that’s the worry is that

they’re going under the radar because to have the time to pursue these patients is really

difficult” (Consultant Psychiatrist, p.21, 512-514).

Social environment

Professionals reported that social deprivation can determine service users’ preferences

regarding treatment: “…don’t really either see or feel motivated to engage in work that would

require some effort. That’s not true for everyone but perhaps is a little bit more true in a

deprived area” (Consultant Psychiatrist, p.4, 86-88). Family support in the recovery journey

of service users was a crucial element in the successful implementation of CBTp: “and the

family support as well, I think people who tend to do better, tend to be people who got stable

family and that support there as well” (Nursing staff, p.14, 311-313). Furthermore, attitudes

of peer groups affected service users’ lifestyle choices which impacted on their engagement

with services:

…but a bit like I was saying some of them are quite kind of chaotic life style, so they

come in they get a bit better but the go back out and it’s just kind of cycle with them

so, again to get them to engage it’s a bit trickier (Nursing staff, p.14, 269-271).

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Contextual barriers to implementation

Lack of resources

An increase in workload was perceived as an indication of reduced resources. This induced a

feeling of pressure which affected professionals’ perceptions regarding the service’s priorities

when working with people with psychosis: “…I would get ripped over the course of not

doing their depo but nothing would happen to my registration if I didn’t offer that particular

intervention that we know can be as helpful as well” (Nursing staff, p.26, 582-585). A lack of

service investment in CBTp not only translated into a reduction in training opportunities but

also a lack of provision for supervision and protected time for staff that were already trained:

“…lots of people been training and they never use it because they weren’t supervised, there’s

no formal mechanism for them to have the confidence to try it” (Consultant Psychiatrist, p.27,

664-666). Limited protected time impacted on professionals’ confidence when applying

CBTp training into clinical practice, thus maintaining the difficulties with implementation:

“…I’ve got some skills in it, but I don’t always feel as confident in using them” (Nursing

staff, p.3, 63).

Lack of staff awareness of CBTp

Some participants described difficulties in understanding CBTp processes and how they

differentiate from a traditional CBT approach: “I am not entirely sure what is about to be

honest, other than I know what CBT is, and I know what psychosis is” (Senior manager, p.11,

251). This limited staff awareness of the potential benefits of CBTp: “I have only been in the

team for a year, I don’t know how effective CBT is with psychosis cause is not something I’ve

been involved in” (Nursing staff, p.26, 601). A lack of clarity around CBTp reinforced

professionals’ reluctance to refer people with psychosis, as illustrated by the following quote:

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“it’s no an intervention that springs to mind when a patient comes up and they’re discussed”

(Nursing staff, p.25, 570).

Difficulties with referral pathways

Increasing demands for other mental health presentations had an impact on referrers’ attitudes

towards prioritising other patient groups that also needed psychological interventions: “…I

think because our services are so overwhelmed with emotional dysregulation, these are the

patients that are causing the problems and they are the ones that we tend to refer on”

(Consultant Psychiatrist, 11.257-259). Various factors such as demand, service targets and

resources shaped the referral suitability criteria for psychological interventions for psychosis:

…when you get small resource people wanted to be targeted to the people that are

most likely to benefit and that’s understandable but our patient population like

everywhere it’s not like that, you know they are not very many patients who will fulfil

all these criteria (Consultant Psychiatrist, p.24, 577-581).

Feelings of frustrations and hopelessness emerged when referrals for psychological

intervention for psychosis were not successful: “…they were not considered suitable and I

suppose I felt just a whole mixture of negative emotions about that” (Consultant Psychiatrist,

p.18, 432). This deterred professionals from continuing to refer other people from their

caseload: “The problem is like they’re saying we probably wouldn’t refer cause you know

they wouldn’t be accepted” (Nursing staff, p.27, 622). As a result, some professionals

reported a gradual decline in referrals for CBTp over the years: “…but the referrals are still

aren’t made, although I am not sure maybe there just not, maybe just these referrals aren’t to

made to team at all” (CBT therapist, p.13, 283). Additionally, actively seeking referrals for

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psychosis was a challenging decision as participants reported the importance of meeting

service targets:

…we’re trying to meet the HEAT target, so we would never be going out to create

demand; I think that’s something we would never do but what we’re saying is that the

demand that’s coming to us is the demand that we’re meeting. (Clinical/Counselling

Psychologist, p.20, 467-469)

The dominance of the medical model

Participants reported the difficulties of challenging the perceptions of other professionals’

regarding the available treatment options in psychosis:

So I suppose it’s more to trying to help people not to just focus on the medical model

cause I think quite often in crisis especially that initial kind of referral period and the

initial appointment they referred; I think quite often we can; we’ll look to medication

for helping the person to. (Team Leader, p.5, 122-125).

Increase in workload, combined with time restraints reinforced the medical model of

psychosis as professionals tended to revert to practices they were more confident in: “Again it

comes downs to simply when people are under pressure or busy emmm..they will just stick

with what they usually do rather than implementing change”(Occupational Therapist,

p.11,240-242).

Outcome driven services

Limited resources combined with pressure to meet targets meant that professionals had to

make decisions about what needed to be prioritised in terms of service investment: “…but the

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reality is that when you then introduce something else, another bit of the service has to be,

has to go if there is not an additional investment” (Consultant Psychiatrist, p.18, 430-432).

This meant that resources were allocated to interventions with the best evidence base for the

least required amount of sessions: “I think there has been a shift in emphasis towards well

good evidence, we can help people whose illnesses are shorter duration” (Consultant

Psychiatrist, p.10, 235). The need to achieve outcomes meant that CBTp was offered only to

service users with the best chances of benefiting from it: “But what we’ve seen is perhaps a

move certainly in psychology and perhaps even from other colleagues away from a process

model to an outcome model…” (Consultant Psychiatrist, p.4, 100).

Optimisation of the intervention

Increasing professionals’ awareness

Increasing competence in CBTp assessment was perceived as something that would help

participants decide the suitability for the intervention: “and if we get more information how

to assess people properly if they’re suitable for CBT with psychosis, you know” (Nursing

staff, p.32, 737). Some participants referred to the benefits of integrating awareness of CBTp

at the pre-qualification training: “So psychiatrist should by through their exams and by the

end of the training be very clear that they can recognise patients and scenarios in which a

CBT approach would be helpful…” (Consultant Psychiatrist, p. 23,533-535).

Supporting clinical leadership

Participants referred to the importance of having professionals with specialised training to

promote CBTp: “I don’t know it made people, it made everybody in the team think about it,

be enthusiastic about it” (Nursing staff, p.12, 272). Personal attributes such as enthusiasm

and actively seeking referrals for psychological intervention were also perceived as

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facilitators to CBTp: “…I think you need a role or somebody in the position that is driving

that forward, somebody with enthusiasm for for intervention, for the principles” (Team

Leader, p.24, 574). To ensure the continuity of the implementation, it was important that

service structures supported clinical leadership by having a professional role in the

assessment and overview of the implementation: “so you need them to have erm kinda not to

sit in the side or the periphery of the line management structure to be involved in that and be

involved in a kinda central level” (Team Leader, p. 25,592-593). Another aspect of clinical

leadership that could facilitate the implementation was the development of referral protocols

adapted for CBTp: “…but I suppose maybe kind of the education and and how, how, good

they need to be how stable, how well would you need to have them before you can ever

consider” (Nursing staff, p.28, 628).

Improving communication

Improving communication in teams was an important facilitator to the implementation of

CBTp. Increasing inter-professional dialogues could increase trust and help professionals

understand different views and approaches:

I think, the more we have conversations with each other the more we’ve got good

relationships the more we understand what we should do the better can be for patients

and I think it doesn’t take much to start affect relationships (Consultant Psychiatrist,

p.23, 567-569).

Establishing effective inter-professional relationships could further facilitate

collaboration and consistency during the transition of service users from other services: “…if

you were lucky enough you would be passing over to someone that’s done the PSI training or

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CBT training then that was great that was brilliant” (Team Leader, p.21,492-494). Another

aspect of communication and consistency was reflected in having clarity in professional

roles: “I think the psychology department think the CPNs are doing that but I don’t think the

CPNs know what that is or two feel confident in doing these things, so we’ve got this real

gap” (Consultant Psychiatrist, p.9, 210-212).

Positive attitudes to implementation

Perceived benefits to service users

Aspects of CBTp such as formulation were viewed as having a crucial role in engaging

service users: “So I do think that building a therapeutic rapport and the formulation is useful

parts of that approach which is definitely helpful…” (Clinical/Counselling Psychologist,

p.10, 220). CBTp was perceived as an approach that empowers recipients and increases the

sense of shared responsibility between the therapist and the client: “It is about people feeling

empowered to manage their own health, I think CBT allows that self-management and emm It

gives people quite concrete strategies” (Occupational Therapist, p.7,140-142).

Perceived benefits of CBTp to professionals

The benefits of CBTp were not limited only to recipients, but they also expanded to team

functioning. The structured approach of CBTp, as well as, the simple language encouraged

staff to use it in their clinical practice: “I think for me when I try to explain CBT and the

kinda I try to explain to the individual I think I feel that most people get the principles of

it…” (Team Leader, p.11, 262-263). Formulation was one of the processes of CBTp that was

perceived as valuable in increasing interprofessional understanding when working with

service users: “even if they’re just not ready or they don’t want to engage in treatment, but I

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think a formulation, is really, really valuable in terms of informing all parts of care not just

the psychological treatment” (Consultant Psychiatrist, p.6, 139-141).

Expectations around the efficacy of CBTp

Objective outcomes

Participants referred to their expectations as sources of engagement and motivation in

delivering CBTp to service users. In order to evaluate these expectations, it was essential to

document outcomes of CBTp: “For example it’s not something that I see reported on so I am

not aware or getting stats on this number of interventions that we’ve delivered…” (Senior

Manager, p.12, 293). Indicators that CBTp was achieving its purpose involved a reduction in

psychosis symptoms, relapse and readmission rates: “From my service perspective you’re

looking at potentially less referrals to crisis team or less admissions for individuals

experiencing psychosis, less kinda erm maybe as well less medication…” (Team Leader,

p.26, 628-630).

Subjective outcomes

Using quality of life measures was considered an important aspect of CBTp effectiveness:

“but actually how about how do we look at it a bit closer and say well what’s that person’s

quality of life like in between the relapse” (Nursing staff, p.35, 812-813). Receiving feedback

from the wider network of service users was another way to measure aspects of functioning

following a CBTp course: “and the referrers and carers and that type of thing so you’ve got

feedback from outside people, the person itself and outcome measures” (CBT therapist, p. 25,

579-581). For some participants, subjective measures of success were perceived as stronger

reinforcers for continuing to use CBTp: “We can look at studies we hear all the evidence but

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ultimately is once you start referring and you see people benefiting or engaging better”

(Consultant Psychiatrist, p.23, 555-557).

Framework Analysis

Thirteen out of the 15 subthemes were mapped to the four constructs of the NPT. Given that

NPT suggests that these constructs are linked with each other, a continuous cycle

representation of deductive coding was selected (see Figure 1). The construct of coherence

consisted of themes related to professionals’ views of CBTp. Cognitive participation

comprised of themes related to professionals’ willingness to support the implementation of

CBTp. The construct of collective action was mapped to the views that professionals had

about organisation level structures that were related to the feasibility of the implementation.

Professionals’ expectations of implementing CBTp were mapped to the reflexive monitoring

construct. The two themes which emerged from the inductive analysis and did not match the

NPT framework were: i) lack of attendance and ii) social environment. The inter-rater

reliability of mapping themes to NPT constructs was 86%.

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Figure 1. Deductive coding of subthemes using the NPT framework

Discussion

The first aim of this study was to explore the experiences and views of mental health

professionals regarding the implementation of CBTp. Five overarching themes consisting of

15 subthemes captured a mixture of barriers and facilitators to CBTp implementation.

Overall, participants referred to the lack of provision of CBTp in their teams which confirms

reports from a recent systematic review regarding the low rates of CBTp implementation

(Ince et al., 2016). Similar to previous studies (Hazell, Strauss, Cavanagh, & Hayward,

2017b; Prytys et al., 2011) our findings indicate the difficulties that clinicians face when

implementing CBTp, which include the severity of symptoms and reported lack of insight of

people with psychosis. In addition, challenges with consistent attendance increased the

pessimistic attitudes of professionals regarding the feasibility of recovery and reinforced the

Coherence

Lack of staff awareness of CBTp

Symptoms' severity

The dominance of the medical model

Perceived benefits to service users

Perceived benefits to professionals

Cognitive participation

Increasing professionals' awareness

Improving communication

Collective action

Lack of resources

Difficulties with referral pathways

Supporting clinical leadership

Outcome driven services

Reflexive monitoring

Objective outcomes

Subjective outcomes

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lack of implementation. In line with a previous study (Kingdon & Kirschen, 2006) this

finding indicates that certain clinical groups might not be offered access to psychological

therapies due to a disbelief that they would benefit from them.

Another perceived barrier to engagement which has been reported in previous studies

(Naeem et al., 2016) was related to social factors such as peer and family support. In line

with Braehler and Harper (2008), our findings suggest that psychological needs are often

overlooked or perceived as secondary when professionals are faced with high caseload and a

pressure to achieve treatment targets. Consistent with previous systematic reviews (Berry &

Haddock, 2008; Ince et al., 2016) our findings suggest that high caseload, lack of protected

time and supervision prevent professionals from implementing CBTp even when training has

been provided (Jolley et al., 2012).

The role of clinical leadership is perceived as crucial in facilitating changes in service

structures responsible for effective implementation of CBTp which is corroborated by a

recent pilot study (Fornells- Ambrojo et al., 2017). Similar to previous studies (Gray et al.,

2017; Jolley et al., 2012), the findings highlight the championing nature that clinical

leadership can take in order to facilitate CBTp implementation. This would involve training

the current workforce, ensuring protected time is defined in job roles for delivery, in addition

to increasing other professionals’ awareness of the nature and purpose of CBTp.

Interestingly, participants’ reports regarding the use of quantitative as well as recovery

orientated qualitative outcome measures in measuring the effectiveness of CBTp is supported

by the recent shift in developing a CBTp adapted outcome measures (Greenwood et al., 2010)

which examine the quality of life and subjective sense of control over symptoms.

The second aim of our study involved adopting a deductive approach utilising the

NPT framework to interpret the subthemes generated from inductive coding. The subthemes

which were mapped to the construct of Coherence suggested mixed views and experiences in

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the sense-making of CBTp. For example, although participants referred to the positive

experiences of using CBTp with clients and teams, findings suggested that the awareness of

these benefits was limited across different professional roles. Additionally, the challenges of

implementing CBTp with individuals experiencing chronic and severe distress gave rise to

the medical approach and further complicated the sense-making process.

According to Hazell et al. (2017b), professionals’ lack of belief in the efficacy of

CBTp reinforces commissioners’ lack of investment in CBTp. Similarly, the lack of

Coherence in this study might have reinforced the service level barriers which reflected the

lack of Collective Action. Furthermore, participants perceived the lack of CBTp training and

supervision as a consequence of limited service investment. Additionally, the pressure to

achieve outcomes and difficulties with referring people for psychological interventions

hindered the normalisation of CBTp. Interestingly, effective clinical leadership was

perceived as an important service level facilitator to overcome such barriers. The construct of

the Cognitive Participation indicated that participants are willing to support CBTp

implementation by increasing the inter-professional communication and consistency.

Furthermore, the Reflexive Monitoring construct suggests that participants considered

important to use a variety of outcome measures to examine the efficacy of CBTp, once it is

implemented.

Overall, the framework analysis found support for all of the constructs of the NPT.

Participants were willing to support the implementation of CBTp. However, the lack of

clarity around the purpose of CBTp among professionals and organisational level barriers

seem to impede the wider implementation and normalisation of CBTp in teams. The two

subthemes which did not map onto the NPT framework were the perceived difficulties of

people with psychosis attending consistently and the impact of the social environment.

Although these themes might be related to the lack of Coherence and Cognitive Participation

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from the service users/carers side, it was decided not to map them to NPT constructs since

these were the perceptions of professionals rather than an experience that service users

reported themselves.

Methodological strengths and weaknesses

One of the strengths of this study was the inclusion of professionals from different

backgrounds across different levels of seniority. This was in line with NPT which intends to

capture a systemic view of implementation processes, involving both individual and

collective action. The flexibility in data collection methods increased stakeholders’

representation by providing an alternative to participants who did not wish to participate in a

focus group and vice versa. To our knowledge, using both inductive and deductive coding

was unique in CBTp implementation research. Applying NPT analysis to the subthemes

improved our understanding of the interactions between themes which were generated from

thematic analysis. To minimise the risk of forcing themes to NPT constructs, inductive

coding was completed first.

This study recruited clinicians and managers from one Health board. Thus, the

experience and views towards CBTp might vary significantly across different Health boards.

Additionally, this study recruited only participants from CMHTs and CTs. This might have

limited the generalisability of the findings as specialised services for psychosis, such as Early

Intervention (EI) teams might have different experiences regarding the implementation of

CBTp. Furthermore, the purposive sampling method in this study might have led to further

biases, as the participants who volunteered in this study might hold specific views about the

barriers and facilitators to CBTp implementation. Although attempts to minimise researchers’

bias were made, it is possible that researchers previous knowledge and experience have

affected the interpretation of themes. Given the critical realist position of this study, it is

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plausible that other researchers might have interpreted the data differently and identified

different themes.

Implications

The findings of this study have implications for both research and clinical practice. Although

we recruited a variety of professionals, we did not compare their views based on their role.

Thus, future studies could explore the views and experiences of CBTp implementation based

on the different role of professionals in teams. Furthermore, future research could examine

the validity of the NPT framework across different samples and psychological interventions.

Given that no service users and carers were recruited in this study, future studies could

analyse the perspectives of these stakeholder groups using NPT.

In terms of clinical implications, our findings could be used by local managers to

understand the several factors that impede the normalisation of CBTp in their teams. The use

of a theoretical framework could potentially be translated into informing training agendas and

improving clinical leadership in teams. It is important to highlight that the findings might

only reflect the Scottish context of data collection and commissioning. In particular, the NPT

model of implementation in this study might need to be refined when examining funding

pathways to reflect the key stakeholders responsible for this in other mental health systems.

Based on our findings an effective clinical leadership should operate on an individual level by

improving professionals’ competence and attitudes towards CBTp. On a service level,

clinical leadership should be reflected in defined referral pathways and professional roles in

CBTp. Moreover, our findings regarding the perceived barriers to engagement highlight the

role that service users and carers have in the successful implementation of CBTp, such as

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setting research priorities relevant to their needs, shaping research questions and sharing

knowledge to other relevant stakeholders (Gray-Burrows et al., 2018).

Conclusion

To our knowledge, this is the first study which explores the implementation of CBTp by

applying an existent implementation framework. Participants had clarity over their

expectations from using CBTp and willingness to support the wider implementation.

However, mixed views concerning the benefits and the purpose of CBTp amongst staff

hindered the implementation on an individual level. Difficulties of making sense of using

CBTp routinely were reflected on a service level by a lack of investment into CBTp, thus

maintaining the low rates of implementation. The findings further highlight the importance of

strong clinical leadership to address difficulties in sense-making and service investment in

CBTp.

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Appendices

Appendix 1.1: Journal Submission Guidelines

Psychology and Psychotherapy: Theory, Model and Research submission guidelines

Author Guidelines

Psychology and Psychotherapy: Theory Research and Practice (formerly The British Journal

of Medical Psychology) is an international scientific journal with a focus on the

psychological aspects of mental health difficulties and well-being; and psychological

problems and their psychological treatments. We welcome submissions from mental health

professionals and researchers from all relevant professional backgrounds. The Journal

welcomes submissions of original high quality empirical research and rigorous theoretical

papers of any theoretical provenance provided they have a bearing upon vulnerability to,

adjustment to, assessment of, and recovery (assisted or otherwise) from psychological

disorders. Submission of systematic reviews and other research reports which support

evidence-based practice are also welcomed, as are relevant high quality analogue studies. The

Journal thus aims to promote theoretical and research developments in the understanding of

cognitive and emotional factors in psychological disorders, interpersonal attitudes, behaviour

and relationships, and psychological therapies (including both process and outcome research)

where mental health is concerned. Clinical or case studies will not normally be considered

except where they illustrate particularly unusual forms of psychopathology or innovative

forms of therapy and meet scientific criteria through appropriate use of single case

experimental designs.

All papers published in Psychology and Psychotherapy: Theory, Research and Practice are

eligible for Panel A: Psychology, Psychiatry and Neuroscience in the Research Excellence

Framework (REF).

1. Circulation

The circulation of the Journal is worldwide. Papers are invited and encouraged from authors

throughout the world.

2. Length

All articles submitted to PAPT must adhere to the stated word limit for the particular article

type. The journal operates a policy of returning any papers that are over this word limit to the

authors. The word limit does not include the abstract, reference list, figures and tables.

Appendices however are included in the word limit. The Editors retain discretion to publish

papers beyond this length in cases where the clear and concise expression of the scientific

content requires greater length (e.g., a new theory or a new method). The authors should

contact the Editors first in such a case.

Word limits for specific article types are as follows:

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• Research articles: 5000 words

• Qualitative papers: 6000 words

• Review papers: 6000 words

• Special Issue papers: 5000 words

3. Brief reports

These should be limited to 1000 words and may include research studies and theoretical,

critical or review comments whose essential contribution can be made briefly. A summary of

not more than 50 words should be provided.

4. Submission and reviewing

All manuscripts must be submitted via Editorial Manager. The Journal operates a policy of

anonymous (double blind) peer review. We also operate a triage process in which

submissions that are out of scope or otherwise inappropriate will be rejected by the editors

without external peer review to avoid unnecessary delays. Before submitting, please read

the terms and conditions of submission and the declaration of competing interests. You may

also like to use the Submission Checklist to help you prepare your paper. If you need more

information about submitting your manuscript for publication, please email Melanie Seddon,

Senior Editorial Assistant at [email protected] or phone +44 (0) 1243 770 108

5. Manuscript requirements

• Contributions must be typed in double spacing with wide margins. All sheets must be

numbered.

•Manuscripts should be preceded by a title page which includes a full list of authors and their

affiliations, as well as the corresponding author's contact details. You may like to

use this template. When entering the author names into Editorial Manager, the corresponding

author will be asked to provide a CRediT contributor role to classify the role that each author

played in creating the manuscript. Please see the Project CRediTwebsite for a list of roles.

• The main document must be anonymous. Please do not mention the authors’ names or

affiliations (including in the Method section) and refer to any previous work in the third

person.

• Tables should be typed in double spacing, each on a separate page with a self-explanatory

title. Tables should be comprehensible without reference to the text. They should be placed at

the end of the manuscript but they must be mentioned in the text.

• Figures can be included at the end of the document or attached as separate files, carefully

labelled in initial capital/lower case lettering with symbols in a form consistent with text use.

Unnecessary background patterns, lines and shading should be avoided. Captions should be

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Appendix 1.2: Quality Appraisal of included studies

Table

Quality appraisal of included studies. Red colour = domain absent, Yellow =domain partially met, Green = domain fully met

Scope

&

Purpose

Design Sampling

Strategy

Analysis Interpretation Reflexivity Ethical

Dimensions

Relevance

and

Transferabi

lity

Dunn et al., 2002

Hazell et al., 2007

Iredale et al., 2015

Landau, S &

Ruddle, A. (2017)

Li et al., 2017

McGowan et al.,

2005

Messari & Hallam

2003

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Naeem et al., 2016

Newton et al., 2007

Prytys et al., 2011

Waller et al., 2015

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Appendix 1.3: List of overarching themes

Codes Subthemes Overarching themes

• Culture & Religion beliefs about mental

health

• Stigma

• Fear of deterioration

• Sense of control/ attributions

• Cognitive difficulties

• Disbelief in recovery

• Family’s perceptions

Motivation to engage

Difficulties in seeking

treatment

• Accessible language of treatment

materials

• Awareness of treatment options

• traveling distance/expenses

• Housebound

Practical difficulties in

accessing treatment

• Lack of training

• Pessimistic views about psychological

interventions

• Pessimistic views about recovery

• Professional’s confidence in delivering

therapy

• Lack of sustaining benefits from

treatment

Professionals’ confidence

in delivering therapy

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• Challenges of working with complex

and chronic illness

• Difficulties of working with

comorbidity

• Difficulties in managing endings

• Challenges of sticking to the treatment

protocol

• Cultural/ Religious awareness

• High Dropout rates

• Family’s engagement

• Engagement with therapy (attendance,

compliance with homework, sense of

control that patients have)

• Dominance of the medical model

• Disbelief in clinical guidelines

• Lack of clarity around suitability

criteria

• Lack of defined professional roles

• Need for a specialised trained therapist

• cognitive difficulties

• Lack of common agenda between

therapists and client

• Therapist becoming incorporated into

the delusional system of the client

Practical difficulties

Challenges of providing care

• Time restraints

• Lack of training availability

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• Long waiting list

• Supervision

• Lack of specific job roles

Resources

Service design

• Unclear pathways

• Target driven services

• Lack of confidence in investing in

CBTp

• Deciding suitability

• Medical model dominance

Conflicting needs

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Appendix 1.4: Walsh & Downe (2006) Quality Appraisal Framework

Scoring key: Not present = 0 Partially present = 1 Present = 2

Stages Essential Criteria Specific prompts Score

Score and Purpose Clear statement of, and

rationale for, research

question/aims/purposes

Study thoroughly

contextualised by existing

literature

• Clarity of focus demonstrated

• Explicit purpose given, such as descriptive/explanatory

intent, theory building, hypothesis testing

• Link between research and existing knowledge

demonstrated

Design Method/design apparent, and

consistent with research intent

Data collection strategy

apparent and appropriate

• Rationale given for use of qualitative design

• Discussion of epistemological/ontological grounding

• Rationale explored for specific qualitative method (e.g.

ethnography, grounded theory, phenomenology)

• Discussion of why particular method chosen is most

appropriate/sensitive/relevant for research question/aims

• Setting appropriate

• Were data collection methods appropriate for type of data

required and for specific qualitative method?

• Were they likely to capture the complexity/diversity of

experience and illuminate context in sufficient detail?

• Was triangulation of data sources used if appropriate?

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Sampling Strategy Sample and sampling method

appropriate

• Selection criteria detailed, and description of how

sampling was undertaken

• Justification for sampling strategy given

• Thickness of description likely to be achieved from

sampling

• Any disparity between planned and actual sample

explained

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Analysis Analytic approach appropriate

• Approach made explicit (e.g. Thematic distillation,

constant comparative method, grounded theory)

• Was it appropriate for the qualitative method chosen?

• Was data managed by software package or by hand and

why?

• Discussion of how coding systems/conceptual

frameworks evolved

• How was context of data retained during analysis

• Evidence that the subjective meanings of participants

were portrayed

• Evidence of more than one researcher involved in stages

if appropriate to epistemological/theoretical stance

• Did research participants have any involvement in

analysis (e.g. member checking)

• Evidence provided that data reached saturation or

discussion/rationale if it did not

• Evidence that deviant data was sought, or discussion/

rationale if it was not

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Interpretation Context described and taken

account of in interpretation

Clear audit trail given

Data used to support

interpretation

• Description of social/physical and interpersonal

contexts of data collection

• Evidence that researcher spent time ‘dwelling with the

data’, interrogating it for competing/alternative

explanations of phenomena

• Sufficient discussion of research processes such that

others can follow ‘decision trail’

• Extensive use of field notes entries/verbatim interview

quotes in discussion of findings

• Clear exposition of how interpretation led to

conclusions

Reflexivity Researcher reflexivity

demonstrated

• Discussion of relationship between researcher and

participants during fieldwork

• Demonstration of researcher’s influence on stages of

research process

• Evidence of self-awareness/insight

• Documentation of effects of the research on researcher

• Evidence of how problems/complications met were

dealt with

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Ethical

Dimensions

Demonstration of sensitivity to

ethical concerns • Ethical committee approval granted

• Clear commitment to integrity, honesty, transparency,

equality and mutual respect in relationships with

participants

• Evidence of fair dealing with all research participants

• Recording of dilemmas met and how resolved in

relation to ethical issues

• Documentation of how autonomy, consent,

confidentiality, anonymity were managed

Relevance and

transferability

Relevance and

transferability evident

• Sufficient evidence for typicality specificity to be

assessed

• Analysis interwoven with existing theories and other

relevant explanatory literature drawn from similar

settings and studies Discussion of how explanatory

propositions/emergent theory may fit other contexts

• Limitations/weaknesses of study clearly outlined

• Clearly resonates with other knowledge and

experience

• Results/conclusions obviously supported by evidence

• Interpretation plausible and ‘makes sense’

• Provides new insights and increases understanding

• Significance for current policy and practice outlined

• Assessment of value/empowerment for participants

• Outlines further directions for investigation

• Comment on whether aims/purposes of research were

achieved

Total score

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Appendix 1.5: Search terms for Systematic Review

EMBASE (n=132) and Psychinfo (n =233)

(CBTp or CBT or Cognitive Behavioural therapy or Cognitive Behaviour Therapy). ab.OR

(CBTp or CBT or Cognitive Behavioural therapy or Cognitive Behaviour Therapy). kw. OR

(CBTp or CBT or Cognitive Behavioural therapy or Cognitive Behaviour Therapy).ti.

AND

(schizophren* or psychos*).ab. OR (schizophren* or psychos*).kw. OR (schizophren* or

psychos*).ti.

AND

(NICE or “National Institute for Health and Care Excellence” or implement* or guideline*)

ab OR (NICE or “National Institute for Health and Care Excellence” or implement* or

guideline*) kw. OR (NICE or “National Institute for Health and Care Excellence” or

implement* or guideline*). ti.

CINAHL (n =60)

CBTp or CBT or Cognitive Behavioural therapy or Cognitive Behaviour Therapy).ab. OR

(CBTp or CBT or Cognitive Behavioural therapy or Cognitive Behaviour Therapy).ti.

AND

(schizophren* or psychos*).ab. OR (schizophren* or psychos*).ti.

AND

(NICE or “National Institute for Health and Care Excellence” or implement* or

guideline*).ab. OR (NICE or “National Institute for Health and Care Excellence” or

implement* or guideline*). ti.

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Pubmed (n= 172)

CBT[Title/Abstract] OR CBTp [Title/Abstract] OR Cognitive Behaviour Therapy

[Title/Abstract] OR Cognitive Behavioural Therapy [Title/Abstract]

AND

Schizophren* [Title/Abstract] OR psychos*[Title/Abstract]

AND

NICE[Title/Abstract] OR “national institute for health and care excellence” [Title/Abstract]

OR implement* [Title/Abstract] OR guideline*[Title/Abstract]

MEDLINE (n =347)

TOPIC: (CBT OR CBTp OR Cognitive behavioural therapy OR Cognitive behaviour

Therapy)

AND

TOPIC: (schizophren* or Psychos*)

AND

TOPIC: (NICE OR “national institute for health and care excellence” OR implement* OR

guideline*)

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Appendix 2.1 Major Research Project Proposal

Abstract

Background: In contrast to national guidelines, evidence suggest that only a minority of

service users experiencing psychosis have access to Cognitive Behavioural Therapy for

psychosis (CBTp). Although previous studies identified various barriers to implementation of

CBTp, they did not use a theoretical framework to interpret them.

Aims: This study aims to utilize Normalisation Process Theory (NPT) to explore the

experiences and perspectives of stakeholders regarding the implementation of CBTp in NHS

A&A.

Method: The sample will consist of Community Mental Health Team (CMHT) managers and

professionals working with people who experienced psychosis, service users with lived

experience of psychosis and their carers. This study will adopt a qualitative design using

focus groups and semi-structured individual interviews with nursing staff, occupational

therapist, clinical psychologists, psychiatrists, service users and carers. Transcribed

interviews will be analysed using Framework Analysis (deductive) and Thematic Analysis

(inductive methods).

Applications: To our knowledge the use of a theoretical framework and the participation of

recipients and providers of CBTp to explore the barriers to implementation, constitutes an

innovative feature of this study in comparison with previous studies. Potential implication of

this study would involve the generation of a plausible intervention plan to overcome

implementation barriers in service and individual level.

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Introduction

Psychosis constitutes a spectrum of mental distress which is often classified into positive and

negative symptoms (American Psychiatric Association [APA], 2013). Positive symptoms,

refer to experiences such as hearing voices or seeing things that others cannot see or hear

(‘hallucinations’), speaking in a way that others find hard to follow (‘thought disorder’) and

holding firm beliefs that seem unusual to others (‘delusions’). Negative symptoms refer to

lack of enjoyment (anhedonia), motivation (apathy) and diminished emotional expression

(APA, 2013).

Cognitive Behavioural Therapy for psychosis (CBTp) is an individually tailored talking

therapy which aims to increase an individual’s coping with specific psychotic experiences

(e.g. hearing distressing voices) by modifying associated thoughts, physical sensations,

behaviours and emotions (National Institute of Clinical Excellence; NICE, CG178, 2014).

Recent meta-analyses indicate that CBTp not only contributes to the reduction in positive

symptoms, improves medication adherence and general functioning (Turner, van der Gaag,

Karyotaki, & Cuipers, 2014; Wykes, Steel, Everitt, & Tarrier, 2008) but it is also associated

with reduced risk of transition to psychosis for individuals with elevated risk (Hutton &

Taylor, 2014)

Wykes et al (2008) meta-analysis of CBTp Randomised Control Trials (RCTs) estimated the

mean effect size for specific psychotic experiences, depression and social anxiety to be in the

medium range; it also indicated that low quality trials had inflated effect sizes. Main

contributor to effect size inflation was lack of blinding. However, a more recent meta-

analysis (Jauhar et al. 2014) reported that the effect sizes of CBTp further reduced from

medium to small range by controlling for the blinding bias. Jauhar et al (2014) argued that

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design quality scales and effect size calculation methods used in previous meta-analysis of

CBTp (e.g. Wykes et al, 2008) had contributed to inflated effect sizes.

For context, a recent meta-analysis (Leucht et al. 2009) of first and second generation

antipsychotic medication estimated the effect sizes to range from small to medium range for

overall symptoms. As with CBTp studies, the effectiveness on positive symptoms was less,

with effect sizes ranging from small to moderate range. Furthermore, both NICE (2014) and

the Scottish Intercollegiate Guidelines Network (SIGN (131), 2013), recommend CBTp to be

offered to all individuals experiencing psychosis over the course of at least 16 sessions.

However, evidence suggest that even low intensity CBTp (mean number of session was 9),

has medium effect sizes post intervention and at follow up (Hezell, Hayward, Cavanagh, &

Strauss, 2016)

Despite the national guidelines for CBTp, evidence indicates limited accessibility, estimating

that only five to nine percent of service users has access to CBTp (Berry & Haddock, 2008;

Haddock et al. 2014; Prytus, Garety, Jolley, Onwumere & Craig, 2011). Previous studies

reported lack of training, allocated time and supervision as barriers to CBTp implementation

(Berry & Haddock, 2008). Even when the rates of staff training increased, the provision for

allocated time and supervision continued to affect negatively the implementation of CBTp

(Jolley et al. 2012). Prytus et al. (2011) identified increased caseloads, lack of resources and

staff attitudes towards the efficacy of psychological therapy as the most significant barriers to

CBTp implementation. A recent systematic review (Ince, Haddock, & Tai, 2016) indicated

organisational barriers (e.g. lack of resources, protected time, supervision and specialist

training) as the most commonly reported followed by barriers met by staff (e.g. biological

model of psychosis, lack of clarity of who should be offered treatment, disbelief in

psychological interventions) and service users (e.g. poor engagement, overly medicated or

symptomatic to take part in therapy). Furthermore, the reduced effect sizes that were found in

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the latest meta-analysis, provoked a debate among clinicians regarding the efficacy of CBTp

(e.g. McKenna & Kingdon, 2014), which has affected the consensus regarding prioritisation

of resources.

Normalisation Process Theory (NPT; May et al, 2009; Murray et al, 2010) is one of the

theoretical frameworks that were developed as an attempt to explain the gaps observed in

applying evidenced based treatments in routine practice and influencing health related

policies (Murray et al, 2010). The theory focuses on the implementation of interventions,

their embedding in routine practice and the processes by which interventions are sustained or

normalised. NPT consists of four components which attempt to explore the implementation,

embedding and incorporation of interventions among stakeholders. The first component,

coherence refers to the sense of clear and common purpose of the intervention between the

stakeholders. Cognitive participation refers to the degree to which stakeholders perceive the

potential benefits of the intervention before it is implemented. Consequently, collective

action refers to stakeholder’s readiness to change their current practice due to the

implementation of the intervention. The fourth component, reflective action refers to the

potential experience of the stakeholders after the intervention has been applied (May et al

2009; Murray et al; 2010).

Although previous studies identified various implementation barriers of CBTp, none of them

utilised an existent m interpret and formulate such barriers in organisational and individual

level. This might have limited the understanding regarding the interaction between

experiences and perspectives of stakeholders, which subsequently restricted the generation of

an intervention plan based on theoretical model used, to overcome such barriers.

Aims/Hypotheses

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The proposed research aims to utilize NPT to explore the experiences and perspectives of

stakeholders (NHS mental health managers and staff, service users and carers) regarding the

implementation of CBTp in NHS Ayrshire and Arran (A&A).

Research questions

1. How do the managers and staff working with people experiencing psychosis make

sense of CBTp implementation?

2. What are service user’s experiences of accessing CBTp?

3. What are carers’ experiences of their loved one’s access to CBTp?

4. Can stakeholder’s perspectives be understood within the NPT framework?

Methodology

Design

This study will adopt a qualitative design, as we aim to examine individuals’ experience as

phenomenon, within the context and social reality of participants (Holloway, 1997). Focus

groups and semi-structured individual interviews will be employed, and analysed using both

deductive and inductive methods.

Epistemology

The epistemological positions behind this study follow the critical realist and post-positivist

paradigms, suggesting that the experience of participants is influenced by the social,

structural and political context in which the study is conducted (Danermark, Ekström,

Jakobsen, & Karlsson, 2002). We invite participants to take perspectives based on their roles

either as potential referrers for CBTp, providers of CBTp or consumers of CBTp. Stryker

(2008) proposes that individuals take on ‘positions’, which are recognized social categories.

The concept of ‘role’ is then defined as the set of expectations attributed to those positions.

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Thus, we assume that the context of ‘role’ will be an important social factor which affects the

experience and the perspectives of the participants (Appendix D).

Participants

The sample will consist of nursing staff, occupational therapist, clinical psychologists and

psychiatrists working with people who experienced psychosis, service users with lived

experience of psychosis and their carers. Staff will be recruited from CMHTs across the three

geographical regions in NHS A&A (East, South, North). Service users and carers would be

recruited from third sector organisations in Ayrshire.

Inclusion and exclusion criteria will be applied flexibly to get a heterogeneous sample, as we

are aiming to get a broad perspective of experiences. CMHT’s staff must have worked with

individuals who have experienced psychosis. Service users, must have an experience of

psychosis which led to CMHT involvement and reside in Ayrshire to participate; carers must

have/had a caring role for someone with lived experience of psychosis.

Third sector organisations will be informed about the aims of the study, and consent to

contact their members will be sought. Carers and service users will be provided with

introductory information sheets from third sector organisation, which will briefly outline the

aims and eligibility to participate in the study. Following contact with the researcher,

potential participants will receive a participant information sheet. Before taking part,

participants will provide written informed consent. Participants will then provide their contact

details to the researcher to arrange the date, time and location of the focus group or interview

as appropriate.

In order to recruit CMHT staff and managers, study information will be sent via email to the

CMHTs managers to circulate to team members . This will be followed by a telephone call to

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arrange for the researcher to attend team meetings to introduce the study and provide

participant information sheets. Before taking part, participants will provide written informed

consent.

Based on previous studies (e.g. Bird et al. 2014) with similar research design we estimate that

we will need seven focus groups with six to eight participants per group to reach thematic

saturation and ensure stakeholder’s representation. Potential barriers to recruitment involve

lack of motivation to attend group contexts and time restrains (see Appendix E).

Materials

Data collection will involve: a) The completion of basic demographics questionnaire (e.g.

age, gender, occupational status etc.) b) separate focus groups with nursing staff and

occupational therapists, psychiatrist, clinical psychologist, service users and carers which will

last approximately one hour. Secondary option of individual interviews will be available for

participants who have difficulties attending a group context, as previous study has

recommended this to increase participation (e.g. Farrelly et al, 2015).

Analysis

Framework Analysis (FA; Ritchie & Spencer, 1994) will used for the data analysis given that

a theoretical framework (NPT) will be utilised in this study to explore the experiences of

stakeholders. The interview topic guide will be designed to permit participants to reflect on

the NPT components, related to experiences of accessing (service users/carers) /implementing

(staff) CBTp. Subsequently, themes generated from the analysis of the transcripts will be

compared and then matched with the NPT components (deductive coding).

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Thematic Analysis (Braun & Clarke, 2006) will be also used to identify deviant or new

themes that might not be adequately captured in the deductive framework. Thus, the

inductive coding will limit the possibility of themes not fitting the NPT framework, being

reframed or undetected.

The analytic process will follow the five-stage model (Ritchie &Spencer,1994), which

involves familiarisation, thematic framework development, indexing data, charting and

mapping. Anonymised transcripts will be imported to Nvivo (version 7, QRS international)

for analysis. The produced coding manual will be given to a colleague to examine differences

in coding (inter-rated reliability).

Health and Safety issues

Participants will have the right to withdraw at any point during the interview. The researcher

will not be directly responsible for the care of those being recruited. As part of the informed

consent process, participants will be informed of how to access support should they

experience distress following the interview.

Interviews with service users and carers, will take place at third sector organisation grounds

during working hours. The location and the estimated time of the interviews will be

documented in advance so that research team can contact the researcher before and after the

estimated end. Researcher will have access to risk minimisation procedures of the settings

that the interviews will take place (Appendix B)

Ethical considerations

Participants will be asked to read an information sheet, which will summarise the procedure

of the study, the right of withdrawal and confidentiality. Before taking part, participants will

provide written informed consent. Although, participants will have the right to withdraw at

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any stage of the study, anonymised data already collected will be retained. Participants will

be informed that if the research team is concerned for their safety or the safety of other

people, they may be required to break confidentiality after informing and explaining them the

reasons for this decision.

Interviews’ transcripts will be stored in encrypted files in a password protected computer in

line with the University of Glasgow and NHS A&A data protection guidelines. Anonymity

will be kept by changing the names mentioned in the interviews while confidentiality issues

will be managed by the destruction of the audio material after the completion of the study.

Favourable ethical approval will be sought via the University of Glasgow, Ethics Committee

and NHS A&A Research and Development Department.

Time-Line

Time Major Task/s

January Submission of MRP proposal.

May 2017 Submission for University Ethics approval

June 2017 Ethics Meeting

Submission for NHS A & A Research and Development

Department approval

August 2017-January

2018

Recruitment of participants

February – April 2018 Transcriptions of interviews.

Data analysis.

April– July 2018 MRP write up

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Financial cost

Participation in this study is voluntary. Financial expenses involve stationary cost, postage,

travel expenses for participants and the software for the analysis of the data (Appendix A).

The digital recorder for the interviews will be borrowed from the University.

Practical application

To our knowledge, the use of a theoretical framework and the participation of recipients and

providers of CBTp, constitutes a distinctive feature of this study in comparison with previous

studies in this research field. Potential implication of this study would involve the generation

of a plausible intervention plan to overcome implementation barriers in service and individual

level.

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Appendix 2.2: Rationale for amendments to initial research proposal

Although, the initial aims of the study were to recruit service users, professionals and carers,

researchers decided to focus recruitment on mental health professionals only. The rationale

for this decision was related to the feasibility of completing the study within the given

timescale. Additionally, focusing on one stakeholder group helped us to reach thematic

saturation and get perspectives from a variety of professional groups. The receipt of further

feedback from key stakeholders (including clinical psychology) which was not forwarded to

the researcher by NHS Ayrshire and Arran clinical psychology governance committee

suggested further amendment to initial proposal. The overall feedback advised that

researchers should consider broadening the scope of the focus groups and include a

discussion around the provision of psychosocial interventions in general for people with

schizophrenia while retaining the focus on CBTp specifically.

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Appendix 2.3: MVLS ethics committee approval

Dear Professor Andrew Gumley MVLS College Ethics Committee Project Title: Exploring the implementation of Cognitive Behavioural Therapy for Psychosis using Normalisation Process Theory Framework Project No: 200160151

The College Ethics Committee has reviewed your application and has agreed that there is no objection on ethical grounds to the proposed study. We are happy therefore to approve the project, subject to the following conditions:

• I note the response from NHS REC. The study will now exclusively focus on staff. Consent and information sheets for service users and carers are still on the system but will not be used.

• The applicants have been advised by NHS REC to submit IRAS paperwork to facilitate local Research and Development approvals. While not mandatory for ethical approval, these documents should be submitted to MVLS ethics.

• Project end date as stipulated in original application.

• The data should be held securely for a period of ten years after the completion of the research project, or for longer if specified by the research funder or sponsor, in accordance with the University’s Code of Good Practice in Research:

(http://www.gla.ac.uk/media/media_227599_en.pdf)

• The research should be carried out only on the sites, and/or with the groups defined in the application.

• Any proposed changes in the protocol should be submitted for reassessment, except when it is necessary to change the protocol to eliminate hazard to the subjects or where the change involves only the administrative aspects of the project. The Ethics Committee should be informed of any such changes.

• You should submit a short end of study report to the Ethics Committee within 3 months of completion.

Yours sincerely

Dr Terry Quinn

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Appendix 2.4: Research and Development Department Approval

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Appendix 2.5: Amendments approval from R&D

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Appendix 2.6: Information leaflet

DISCO: Discovering Implementation in health Services of COgnitive Behaviour

Therapy for psychosis

Volunteers are needed for a research study which would involve a focus group regarding your

experiences of referring or offering psychosocial interventions and CBTp to people who

experience psychosis. The focus group is expected to last one and half hours and will take

place at NHS Ayrshire &Arran grounds, at a time convenient for you.

If you have any queries and/or are interested in participating contact us directly by email

[email protected] to arrange a time and a place convenient for you to attend.

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Appendix 2.7: Participant Information Sheet

Participant Information Sheet (Version 1.3, 13th of November 2017)

Discovering Implementation in health Services of COgnitive Behaviour

Therapy for psychosis (DISCO)

Part 1 What does my participation involve?

1 Introduction

You are invited to take part in this research project because you are currently an adult mental

health operational manager, occupational therapist, a member of nursing staff, nursing

assistant, clinical psychologist or psychiatrist working in Community Mental Health Services

(CMHT) or Crisis Team (CT) in NHS Ayrshire & Arran (NHS AA).

This Participant Information and Consent Form outlines the details of the research project,

including the procedures involved, and will help you decide if you want to take part in the

research.

Please read this information carefully. Ask questions about anything that you do not

understand, or would like to learn more about. Before deciding whether or not to take part,

you might want to talk about it with a colleague. Participation in this research is voluntary. If

you don’t wish to take part, you don’t have to. Your employment at NHSAA will not be

affected whether you take part or not.

If you decide you want to take part in the research project, you will be asked to sign the

consent section. By signing it you are telling us that you:

• Understand what you have read

• Consent to take part in the research project

• Consent to the use of your personal information as described.

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You will be given a copy of this Participant Information and Consent Form to keep.

2 What is the purpose of this research?

The project is funded by the University of Glasgow, Institute of Health and Wellbeing and

NHS Ayrshire & Arran Research and Development Service.

Psychosocial interventions (e.g. psychoeducation, social skills training) can assist individuals

experiencing psychosis to cope better with their symptoms and improve general functioning.

One of the psychologically informed intervention for psychosis is Cognitive Behavioural

Therapy for psychosis (CBTp). Cognitive Behavioural Therapy for psychosis (CBTp) is a

talking therapy which aims to increase coping with distressing psychotic experiences (e.g.

hearing distressing voices) by changing the way that someone interprets, feels and reacts to

them. Evidence suggests that CBTp is effective in reducing distressing psychotic experiences

and improves general functioning.

The aim of this study is to understand the perspectives of mental health staff that might

influence our understanding of the implementation of psychosocial interventions and CBTp .

This potentially will help us improve the accessibility of psychosocial interventions and

CBTp, which has shown to be effective for people experiencing psychosis and is

recommended by national guidelines. Participants will be invited to share their views and

experiences of psychosocial interventions and CBTp being offered to service users with

psychosis.

3 What does participation in this research involve?

Participation in this study involves: attending a focus group with other mental health staff

members. We expect that the focus groups would have maximum 6-8 participants. In case

you are unable to attend group settings, an option for individual interviews will be available.

The focus groups are planned to take place in NHS AA grounds in East, South and North

Ayrshire.

Professional mental health care staff who partake in the study will be asked about their

experiences/views of psychosocial interventions being offered to people with psychosis

Additionally, participants will be asked about their experiences of CBTp being offered (e.g.

referring people for CBTp, their experience of delivery of CBTp by others or their experience

of offering CBTp themselves). It will also include their views regarding implementation of

CBTp in NHSAA.

It is expected that the interview will require about 1 – 1.5 hrs of your time.

4 Other relevant information about the research project

We will invite mental health staff of all disciplines from CMHTs and CT’s of NHS AA to

participate in separate focus groups.

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The allocation to focus groups will be based on your professional grouping. For instance, if

you are a member of a nursing staff you will be allocated to a focus group which consist only

of nursing staff professional, if you are clinical psychologist, you will be allocated to

psychology focus group and if you are psychiatrist you will allocated to a psychiatry focus

group. This is so that we can capture distinctive perspectives based on professional roles

within the organisation. In case you are unable to participate in group settings, option for

individual interview will be also available.

5 Do I have to take part in this research project?

No, participation in any research project is voluntary. If you do not wish to take part you do

not have to. If you decide to take part and later change your mind that is also OK. You have

the right to withdraw from the project at any stage.

If you do decide to take part, you will be given this Participant Information Sheet and a

Consent Form to sign and you will be given a copy to keep.

Your decision whether to take part or not, or to take part and then withdraw, will not affect

your employment with NHS AA.

6 What are the possible benefits of taking part?

There are no particular benefits to you in taking part. The research is led by a research group

with a track record of research and training in psychological therapies for recovery from

psychosis. We hope that these data will be used to inform policy and practice development

both locally and more broadly in NHS Scotland.

7 What are the possible risks and disadvantages of taking part?

We do not anticipate any significant risks associated with participation in this project.

8 What if I withdraw from this research project?

You can withdraw from the study at any time. You do not have to provide a reason and if you

withdraw your employment will not be affected.

If you do withdraw from the study, any personally identifiable information about you will be

destroyed. However, anonymised data already collected will be retained to ensure that the

results of the research project can be measured properly and to comply with law. You should

be aware that data collected by the research team up to the time that you withdraw will form

part of the research project results. If you do not want them to do this, you should choose not

to participate in this study.

9 Could this research project be stopped unexpectedly?

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We do not expect this research project to stop unexpectedly. However, if this situation arose

the research team would communicate with you.

10 What happens when the research project ends?

Transcribed anonymised interviews will be analysed by the research team using the

Normalisation Process Theory Framework. Please let us know if you would like a summary

of the results of this study shared with you by endorsing/ ticking the Yes response option on

the Consent Form

Part 2 How is the research project being conducted?

11 What will happen to information about me?

By signing the consent form you consent to the relevant research staff collecting and using

information about you for the research project. Any information obtained for the purpose of

this research project can identify you will be treated as confidential and securely stored. It

will be disclosed only with your permission, or as required by law.

Your demographic information (e.g. sex, profession, duration of employment) and your

contributions in the interview regarding your experience of psychosocial interventions and

CBTp will be collected. The interview will be audio-recorded. The recording and your

demographic information will be stored on a password-protected computer at the University

of Glasgow. Any paper files will also be stored securely at the University of Glasgow. The

audio recordings will only be accessible by select members of the research team for the

purpose of coding the specific responses of participants. After the completion of the study

codings will be entered in a re-identifiable (i.e., coded) format into a databank, which will be

stored securely at the University of Glasgow.

All of the investigators listed on this Participant Information Sheet/ Consent Form will have

access to the de-identified study data (i.e., demographic information, interview codings).

Your information will only be used for the purpose of this research project, and it will only be

disclosed with your permission, except as required by law.

It is anticipated that the results of this research project will be published and/or presented in a

variety of forums. In any publication and/or presentation, information will be provided in

such a way that you cannot be identified, except with your permission. Information that is

published from this study will only include summary information that describes the whole

group of participants in this study and not to any individual participant. We will use

quotations taken directly from interviews. However, you or your service and its users will not

be identifiable based on these quotations.

12 Who is organising and funding the research?

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This research project is being conducted by University of Glasgow Doctorate in Clinical

Psychology training programme. This study will contribute towards an educational

qualification (Doctor of Clinical Psychology; DClinpsy) of the student, Mr Xanidis.

Therefore, the findings of this study would be included in Mr Xanidis’ thesis as well as

publications. Investigators for the study are:

1. Mr Nikos Xanidis (email: [email protected])

2. Professor Andrew Gumley (email: [email protected]; tel:

01412113939

The sponsor of this study is NHS AA (Research and Development Service). No financial

benefits are expected to arise from the conduct of the research.

13 Who has reviewed the research project?

The research has been reviewed by University of Glasgow Doctorate in Clinical Psychology

and NHS Ayrshire and Arran Research and Development Department. Professor Rory

O’Connor who is not involved in the study but has reviewed the study is the independent

reviewer. The research has been approved by the University of Glasgow College of Medical,

Veterinary and Life Sciences Ethics Committee.

14 Can I speak to someone who is not involved in the study?

Yes, you can speak to Professor Rory O’Connor who is not involved in the study but has

reviewed the study. He can answer questions or give advice about participating in this study.

His telephone number is 0141 211 3927.

15 What will happen if there is a problem or if I want to make a complaint?

If you have any concerns about the study or the way it is conducted or if you want to

complain about any aspect of this study, please contact Prof. Andrew Gumley, Institute of

Health and Wellbeing, Gartnavel Royal Hospital, 1st Floor, Admin Building, University of

Glasgow, Glasgow G12 0XH, or the Research & Development Service, NHS Ayrshire &

Arran on 01563 825850. The normal NHS complaint mechanisms will also be available to

you.

Thank you for reading this Participant Information Sheet

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Appendix 2.8: Interview Topic Guide

What Questions

Grand tour

question • I am really interested to hear about your experience of supporting

people with psychosis from your role a

psychiatrist/psychologist/OT/therapist?

• What a day to day work with people with psychosis involve?

• Do you have an example?

Opening

discussion:

Introducing

Psychosocial

interventions

• How would you describe your experiences of psychosocial

interventions being offered to service users with psychosis?

• I am interested to know more about your psychosocial practice, and

especially ways that you support people with psychosis stay well?

Introducing

CBTp • What are your views of CBT for psychosis?

• I am interested to hear your views of CBT as a treatment option for

people with psychosis.

• How is CBTp different compare to other interventions for psychosis?

• How would you describe your experiences of CBTp being

offered/delivered?

• What are your experiences of referring people for CBTp?

• What are your experiences of witnessing CBTp? How people with

psychosis respond?

• What are the advantages of having CBTp?

• What are the challenges /disadvantages of CBTp?

Do you think that CBTp should be implemented more widely? /What are the

challenges of implementing CBTp more widely?

If yes/What would need to change?

If not Why not?

• What would help you as a psychiatrist/ot/nurse/therapist/psychologist

to successfully implement/use/refer CBTp?

• How do you think OT/Psychology/ Psychiatry in Ayrshire can be

involved with CBTp or PSI implementation? What are the skills that

you could be use to achieve that?

• What would keep you involved/committed?

• What do you think the role of OT/psychiatry/nursing/ psychology in

Ayrshire can be in the implementation of CBTp?

Overall and

concluding

thoughts

Thinking of CBTp overall and thinking ahead how would you know it’s

worth the effort?

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Appendix 2.9: A list of the overarching themes

Perceived barriers to engagement

Severity of symptoms

Chronicity of symptoms

Better outcomes with early intervention

Insight

Comorbidity

Medication side effects

Drop outs

Potential of increase in distress

Life style factors

Peer influences

Family involvement/support

Social deprivation

Contextual barriers to implementation

Lack of resources

Waiting times

Referral criteria/ suitability of intervention

Focus on outcomes

Rejected referrals frustration

Lack of referrals for CBTp

Lack of documented outcomes

Clinical priorities

medical model

Meeting targets

Professionals’ roles

Demand for other clinical presentations

Optimisation of the implementation

Importance of managerial support (allocated time, supervision)

Raising awareness around CBTp

Change in Culture

More flexibility / Outreach work

Supporting staff with speciliast interest

Having people with specialist interest (clinical leadership)

Referral pathway protocol (clinical leadership)

Importance of measuring long term outcomes

Importance of supervision

Having the same framework-Integration of psychology in teams-

Need for more training in CBTp

Service user involvement

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Positive attitudes towards CBTp

Using CBTp to improve engagement

Using CBTp to liaise with staff

Ways to support implementation

CBT and self-management

CBT and quality of life

CBT formulation

CBTp shared responsibility

CBTp easy to understand

Expectations of implementing CBTp

Reduction in admission

Reduction in medication

Reduction in relapse severity

Quality of life

Self report measures

Feedback from family and carers

Less referrals to crisis teams

Direct feedback from service users

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Appendix 2.10: Consent Form

Participant Consent Form

CONSENT FORM

Identification Number for this study:

DISCO: Discovering Implementation in health Services of COgnitive Behaviour

Therapy for psychosis

Chief Investigator: Professor Andrew Gumley

Name of Researcher: Mr Nikos Xanidis

Please initial box

1. I confirm that I understand the nature of the study proposed, having read and

understood the information sheet provided, DISCO Participant Information

Sheet Version 1.3, 13th of November 2017. I have had opportunity to ask

questions and am satisfied with the answers I received.

2. I understand that my participation is voluntary, and that I am free to withdraw

from the study at any time. Should I wish to withdraw, I understand that I can

do so without giving reason, and without my employment being affected.

3. I agree to take part in the study.

4. I agree that you may audio tape sessions as required.

5. I agree that fully anonymized quotations may be used in publications

and other materials arising from the study

6. I would like to receive a copy of the study results.

Subject Name Date Signature

……………………… … / … / …… …………………….

Researcher Date Signature

……………………… … / … / …… …………………….

1 copy for participant; 1 copy for researcher

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Appendix 2.11: Sample of thematic analysis coding

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