www.equitybank.co.ke lessons learnt in delivering humanitarian payment solution equity bank...
TRANSCRIPT
www.equitybank.co.ke
LESSONS LEARNT IN DELIVERING HUMANITARIAN PAYMENT SOLUTION
EQUITY BANK PRESENTATION
Social Payment Involvement
Hunger Safety Net Programme
World Food Programme
Kenya Youth Empowerment Programme
Orphaned and Vulnerable Children
2
Achievements in CTs using technology..
Financial Inclusion through basic banking
products.
Access to Micro loans through Savings
Psychological impacts & feel of
security,dignity and ownership.
Transparency through the payment process
3
..Achievements in CTs using technology
Monitoring ability
Ensures money goes to the intended
recipients without endemic leakages
Convenience: using agency model the
money is accessible to beneficiaries
4
It’s not just banking for the vulnerable
Enable the vulnerable to access a suite of
savings
Secure wealth building
Cost effective transactional methods thus
need to use low cost technology but water
tight.
Financial Literacy & entrepreneur trainings 5
Challenges during CTs using technology
Infrastructure
Cash economy
Literacy levels
Security
Conflicts in the communities – enrolment
process !
Culture
KYC documentation and onboarding 6
WAY FORWARD
7
Mission: We offer inclusive, customer focused financial services that socially and economically empower our clients and other stakeholders.Vision: To be the champion of the socio-economic prosperity of the people of Africa.
Payment Platform
Mission: We offer inclusive, customer focused financial services that socially and economically empower our clients and other stakeholders.Vision: To be the champion of the socio-economic prosperity of the people of Africa.
Robust Technology Capacity
I. High availability robust systems Core banking system: 35million bank
accounts; 300,000 transactions/min
Payment management system: 75 million cards; 180,000 transactions per minute; EMV compliant
Cash Management system
II. Data management Tier 4 data center Comprehensive business continuity &
recovery management system
III. Secure network & infrastructure
Capable of handling banking transactions for the whole of East Africa.Capable of processing transactions for
multiple local banks & institutions combined
EMV – Euro Mastercard & Visa (Advanced chip card security feature)
First Bank in Kenya to comply
The first tier 4 data center in East and Central Africa
Mission: We offer inclusive, customer focused financial services that socially and economically empower our clients and other stakeholders.Vision: To be the champion of the socio-economic prosperity of the people of Africa.
State of the art data facility 99.99% availability In built fault tolerant systems Redundant power supply
Two grid power lines from KPLC 2 x 1500 KVA diesel generators 4 x 500 KVA UPS support
Enterprise servers & storage Offsite backup data center facility Physical & logical Security controls Monitoring & precision cooling systems Fully redundant networks architecture Equity Bank data hosted services
The first tier 4 data centre in East & Central Africa
World class levels in: Security Scalability High availability & uptime High Performance Robustness Resilience & disaster recovery
Tier IV DATA CENTER
Mission: We offer inclusive, customer focused financial services that socially and economically empower our clients and other stakeholders.Vision: To be the champion of the socio-economic prosperity of the people of Africa.
High Availability & High Capacity
The data center systems architecture is designed to provide high availability and capacity for mission critical systems using the following technologies: Synchronous data replication between primary &
backup sites Virtualization & Consolidation Capacity on Demand Instant point in time backups & restores Backup to disk and tape vaulting 365 x 24 x 7 onsite security and technical support
Mission: We offer inclusive, customer focused financial services that socially and economically empower our clients and other stakeholders.Vision: To be the champion of the socio-economic prosperity of the people of Africa.
Telco Innovations
Mission: We offer inclusive, customer focused financial services that socially and economically empower our clients and other stakeholders.Vision: To be the champion of the socio-economic prosperity of the people of Africa.
M-KESHOWhat is M-KESHO Account? A bank account that facilitates money transfer to and from the customer’s M-PESA account and Equity Bank account via their mobile handsets while enjoying other benefits that come with a bank account.
Benefits Withdraw money from your M-KESHO account to your
M-PESA account Deposit your money into a bank account, where it
earns interest Apply for emergency advances to support your short-
term credit needs Access to Insurance in case of a personal accident.
The Personal Accident cover can upgrade to full life insurance after one year.
Protected by Deposit Protection Fund Kenya
M-Kesho
Winner of Best Mobile Banking Application 2010
award
Mission: We offer inclusive, customer focused financial services that socially and economically empower our clients and other stakeholders.Vision: To be the champion of the socio-economic prosperity of the people of Africa.
Equity Bank relationship with Orange Money offers a mobile payment service:Iko Pesa is a classic mapped bank account where a normal account is fully integrated with a mobile channel. Benefits Linked Bank Account Mapped Bank Account Account to account money transfers Because Orange Money is governed by banking rules
Orange Money has a higher initial limit of Ksh 100,000 The service is now available in six African countries.
IkoPesa
Card Products
Mission: We offer inclusive, customer focused financial services that socially and economically empower our clients and other stakeholders.Vision: To be the champion of the socio-economic prosperity of the people of Africa.
The Hunger Safety Net Programme (HSNP)
Mission: We offer inclusive, customer focused financial services that socially and economically empower our clients and other stakeholders.Vision: To be the champion of the socio-economic prosperity of the people of Africa. 17
Mission: We offer inclusive, customer focused financial services that socially and economically empower our clients and other stakeholders.Vision: To be the champion of the socio-economic prosperity of the people of Africa.
Rough Terrain
Mission: We offer inclusive, customer focused financial services that socially and economically empower our clients and other stakeholders.Vision: To be the champion of the socio-economic prosperity of the people of Africa.
Solar Infrastructure
Mission: We offer inclusive, customer focused financial services that socially and economically empower our clients and other stakeholders.Vision: To be the champion of the socio-economic prosperity of the people of Africa.
Card Distribution
Mission: We offer inclusive, customer focused financial services that socially and economically empower our clients and other stakeholders.Vision: To be the champion of the socio-economic prosperity of the people of Africa.
It’s Pay Day !!!!!!!
THANK YOU