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Page 1: www .gruppoir en.it QU ALITY SERVICES...The experience of Genova Reti Gas and the use of technologies by the Saster Pipe division enable Iren Ac - qua Gas to reduce their mean pipe

Iren Acqua Gas manages integrated water services and,

in the Province of Genoa, the distribution of natural gas;

Iren Ambiente manages waste treatment systems and

thermal energy production plants for district heating in the

region of Emilia;

Iren Emilia supervises the distribution of natural gas, the

environmental hygiene and the operational management

of the integrated water cycle, the electricity and district

heating networks in Emilia;

Iren Energia is active in the production and distribution of

electricity, the production and distribution of thermal energy

for district heating and the provision of technological services;

Iren Mercato is responsible for the trading and sale of

electricity and gas, and the marketing of district heating.

Iren has a high level of technological know-how, which,

combined with its vocation for reliability, innovation and and

local roots, enable it to ensure high-quality services and to

meet the needs of customers and the general public.

The Iren Group respects Corporate Social Responsibility, va-

lues its human resources and monitors the ethical aspects

of its actions, also from an environmental standpoint.

In its daily business, Iren also pursues important goals such

as sustainable development and environmental protection,

the rational use of energy, continuous improvement and

efficiency in the services provided, thus contributing to the

development of the areas in which it operates.

w w w . g r u p p o i r e n . i t Q U A L I T Y S E R V I C E S

Registered officeVia Nubi di Magellano, 3042123 Reggio Emilia - ItalyTel. +39 0522 2971Fax +39 0522 797300

Turin officeC.so Svizzera, 9510143 Torino - ItalyTel. +39 011 5549111Fax +39 011 0703598

Genoa officeVia SS.Giacomo e Filippo, 7 16122 Genova - ItalyTel. +39 010 558115 Fax +39 010 5586348

Parma officeStrada S. Margherita, 6/A43123 Parma - Italy Tel. +39 0521 2481 Fax +39 0521 248262

Piacenza officeStrada Borgoforte, 2229122 Piacenza - ItalyTel. +39 0523 5491 Fax +39 0523 615297

Iren is one of the largest and most dynamic multiutility

companies on the Italian scene and operates in the sectors

of electricity, thermal energy for district heating and gas,

and in the management of integrated water services,

environmental services and technological services.

It is the first operator in Italy in the district heating sector for

the volume heated, third in the water services sector for the

number of cubic metres managed and in the environmental

services sector for the quantity of waste treated, fifth in the

gas sector for the amount of gas sold to end customers and

fifth in the electricity sector for the amount of electricity sold.

The Iren Group is made up of the industrial holding company

Iren S.p.A. and five fully controlled business companies

operating in their specific sectors both directly and through

companies that they control or in which they hold a share.

octo

ber

2013

Page 2: www .gruppoir en.it QU ALITY SERVICES...The experience of Genova Reti Gas and the use of technologies by the Saster Pipe division enable Iren Ac - qua Gas to reduce their mean pipe

Iren Acqua Gas manages integrated water services and,

in the Province of Genoa, the distribution of natural gas;

Iren Ambiente manages waste treatment systems and

thermal energy production plants for district heating in the

region of Emilia;

Iren Emilia supervises the distribution of natural gas, the

environmental hygiene and the operational management

of the integrated water cycle, the electricity and district

heating networks in Emilia;

Iren Energia is active in the production and distribution of

electricity, the production and distribution of thermal energy

for district heating and the provision of technological services;

Iren Mercato is responsible for the trading and sale of

electricity and gas, and the marketing of district heating.

Iren has a high level of technological know-how, which,

combined with its vocation for reliability, innovation and and

local roots, enable it to ensure high-quality services and to

meet the needs of customers and the general public.

The Iren Group respects Corporate Social Responsibility, va-

lues its human resources and monitors the ethical aspects

of its actions, also from an environmental standpoint.

In its daily business, Iren also pursues important goals such

as sustainable development and environmental protection,

the rational use of energy, continuous improvement and

efficiency in the services provided, thus contributing to the

development of the areas in which it operates.

w w w . g r u p p o i r e n . i t Q U A L I T Y S E R V I C E S

Registered officeVia Nubi di Magellano, 3042123 Reggio Emilia - ItalyTel. +39 0522 2971Fax +39 0522 797300

Turin officeC.so Svizzera, 9510143 Torino - ItalyTel. +39 011 5549111Fax +39 011 0703598

Genoa officeVia SS.Giacomo e Filippo, 7 16122 Genova - ItalyTel. +39 010 558115 Fax +39 010 5586348

Parma officeStrada S. Margherita, 6/A43123 Parma - Italy Tel. +39 0521 2481 Fax +39 0521 248262

Piacenza officeStrada Borgoforte, 2229122 Piacenza - ItalyTel. +39 0523 5491 Fax +39 0523 615297

Iren is one of the largest and most dynamic multiutility

companies on the Italian scene and operates in the sectors

of electricity, thermal energy for district heating and gas,

and in the management of integrated water services,

environmental services and technological services.

It is the first operator in Italy in the district heating sector for

the volume heated, third in the water services sector for the

number of cubic metres managed and in the environmental

services sector for the quantity of waste treated, fifth in the

gas sector for the amount of gas sold to end customers and

fifth in the electricity sector for the amount of electricity sold.

The Iren Group is made up of the industrial holding company

Iren S.p.A. and five fully controlled business companies

operating in their specific sectors both directly and through

companies that they control or in which they hold a share.

octo

ber

2013

Page 3: www .gruppoir en.it QU ALITY SERVICES...The experience of Genova Reti Gas and the use of technologies by the Saster Pipe division enable Iren Ac - qua Gas to reduce their mean pipe

Iren Acqua Gas manages integrated water services and,

in the Province of Genoa, the distribution of natural gas;

Iren Ambiente manages waste treatment systems and

thermal energy production plants for district heating in the

region of Emilia;

Iren Emilia supervises the distribution of natural gas, the

environmental hygiene and the operational management

of the integrated water cycle, the electricity and district

heating networks in Emilia;

Iren Energia is active in the production and distribution of

electricity, the production and distribution of thermal energy

for district heating and the provision of technological services;

Iren Mercato is responsible for the trading and sale of

electricity and gas, and the marketing of district heating.

Iren has a high level of technological know-how, which,

combined with its vocation for reliability, innovation and

local roots, enable it to ensure high-quality services and to

meet the needs of customers and the general public.

The Iren Group respects Corporate Social Responsibility, va-

lues its human resources and monitors the ethical aspects

of its actions, also from an environmental standpoint.

In its daily business, Iren also pursues important goals such

as sustainable development and environmental protection,

the rational use of energy, continuous improvement and

efficiency in the services provided, thus contributing to the

development of the areas in which it operates.

w w w . g r u p p o i r e n . i t Q U A L I T Y S E R V I C E S

Registered officeVia Nubi di Magellano, 3042123 Reggio Emilia - ItalyTel. +39 0522 2971Fax +39 0522 797300

Turin officeC.so Svizzera, 9510143 Torino - ItalyTel. +39 011 5549111Fax +39 011 0703598

Genoa officeVia SS.Giacomo e Filippo, 7 16122 Genova - ItalyTel. +39 010 558115 Fax +39 010 5586348

Parma officeStrada S. Margherita, 6/A43123 Parma - Italy Tel. +39 0521 2481 Fax +39 0521 248262

Piacenza officeStrada Borgoforte, 2229122 Piacenza - ItalyTel. +39 0523 5491 Fax +39 0523 615297

Iren is one of the largest and most dynamic multiutility

companies on the Italian scene and operates in the sectors

of electricity, thermal energy for district heating and gas,

and in the management of integrated water services,

environmental services and technological services.

It is the first operator in Italy in the district heating sector for

the volume heated, third in the water services sector for the

number of cubic metres managed and in the environmental

services sector for the quantity of waste treated, fifth in the

gas sector for the amount of gas sold to end customers and

fifth in the electricity sector for the amount of electricity sold.

The Iren Group is made up of the industrial holding company

Iren S.p.A. and five fully controlled business companies

operating in their specific sectors both directly and through

companies that they control or in which they hold a share.

octo

ber

2013

Page 4: www .gruppoir en.it QU ALITY SERVICES...The experience of Genova Reti Gas and the use of technologies by the Saster Pipe division enable Iren Ac - qua Gas to reduce their mean pipe

Iren Acqua Gas manages integrated water services and,

in the Province of Genoa, the distribution of natural gas;

Iren Ambiente manages waste treatment systems and

thermal energy production plants for district heating in the

region of Emilia;

Iren Emilia supervises the distribution of natural gas, the

environmental hygiene and the operational management

of the integrated water cycle, the electricity and district

heating networks in Emilia;

Iren Energia is active in the production and distribution of

electricity, the production and distribution of thermal energy

for district heating and the provision of technological services;

Iren Mercato is responsible for the trading and sale of

electricity and gas, and the marketing of district heating.

Iren has a high level of technological know-how, which,

combined with its vocation for reliability, innovation and and

local roots, enable it to ensure high-quality services and to

meet the needs of customers and the general public.

The Iren Group respects Corporate Social Responsibility, va-

lues its human resources and monitors the ethical aspects

of its actions, also from an environmental standpoint.

In its daily business, Iren also pursues important goals such

as sustainable development and environmental protection,

the rational use of energy, continuous improvement and

efficiency in the services provided, thus contributing to the

development of the areas in which it operates.

w w w . g r u p p o i r e n . i t Q U A L I T Y S E R V I C E S

Registered officeVia Nubi di Magellano, 3042123 Reggio Emilia - ItalyTel. +39 0522 2971Fax +39 0522 797300

Turin officeC.so Svizzera, 9510143 Torino - ItalyTel. +39 011 5549111Fax +39 011 0703598

Genoa officeVia SS.Giacomo e Filippo, 7 16122 Genova - ItalyTel. +39 010 558115 Fax +39 010 5586348

Parma officeStrada S. Margherita, 6/A43123 Parma - Italy Tel. +39 0521 2481 Fax +39 0521 248262

Piacenza officeStrada Borgoforte, 2229122 Piacenza - ItalyTel. +39 0523 5491 Fax +39 0523 615297

Iren is one of the largest and most dynamic multiutility

companies on the Italian scene and operates in the sectors

of electricity, thermal energy for district heating and gas,

and in the management of integrated water services,

environmental services and technological services.

It is the first operator in Italy in the district heating sector for

the volume heated, third in the water services sector for the

number of cubic metres managed and in the environmental

services sector for the quantity of waste treated, fifth in the

gas sector for the amount of gas sold to end customers and

fifth in the electricity sector for the amount of electricity sold.

The Iren Group is made up of the industrial holding company

Iren S.p.A. and five fully controlled business companies

operating in their specific sectors both directly and through

companies that they control or in which they hold a share.

octo

ber

2013

Page 5: www .gruppoir en.it QU ALITY SERVICES...The experience of Genova Reti Gas and the use of technologies by the Saster Pipe division enable Iren Ac - qua Gas to reduce their mean pipe

Iren Acqua Gas manages the natural

gas distribution service in the Genoa

area and, on behalf of the Group, co-

ordinates the activities involved in

the management of the integrated

water services.

Due to its consolidated position in

the natural gas distribution sector,

Iren Acqua Gas distributes natural

gas in the city of Genoa and about

twenty municipalities in the hinter-

land, serving about 350,000 custo-

mers, through the company Genova

Reti Gas.

With over 1,700 kilometres of under-

ground medium and low-pressure

pipes, Iren Acqua Gas also designs,

maintains, upgrades, measures and

develops the networks.

The experience of Genova Reti Gas

and the use of technologies by the

Saster Pipe division enable Iren Ac-

qua Gas to reduce their mean pipe

maintenance times.

Through its shares of local distribu-

tion companies, Iren Acqua Gas also

manages the gas distribution servi-

ce in other regions of Italy.

In the Genoa district, through the

companies Mediterranea delle Ac-

que, Idrotigullio and Amter, Iren

Acqua Gas manages the entire in-

tegrated water cycle, handling the

capture, conveyance and conditio-

ning of water for drinking, and the

collection, treatment and purifica-

tion of wastewater.

In the areas of Genoa, Parma and

Reggio Emilia, Iren Acqua Gas serves

over 2,400,000 customers.

With its network of over 14,000 kilo-

metres of water supply pipes, 8,000

kilometres of sewage pipes and 813

treatment plants, Iren Acqua Gas is

now one of the largest operators in

the sector in Italy.

It operates across the country throu-

gh a network of local water compa-

nies in which it holds shares.

Iren Acqua Gas holds a significant

share of SAP, Società Acque Potabili,

which is listed on the Stock Exchange.

Iren Acqua Gas manages the integratedwater service and, in the Province of Genoa,the distribution of natural gas.

Iren Acqua Gas Iren Energia is active in the production and distribution ofelectricity, the production and distribution of thermal energyfor district heating and the provision of technological services.

Iren Energia

In addition to its production and di-

stribution activities, due to its experti-

se in the technological service sector,

Iren Energia is also active in facility

management, energy planning and

consultancy.

Its hydroelectric power plants are si-

tuated in the Provinces of Turin (Valle

Orco, Val di Susa, San Mauro and Mon-

calieri), Salerno and Avellino (Tuscia-

no) and have an overall installed ca-

pacity of 600 MW.

Its thermoelectric power plants are

situated in Moncalieri, Turin (Torino

Nord), Turbigo, Genoa (Sampierdare-

na), Parma (via Lazio) and Reggio

Emilia (Polo Energetico): they have

an installed capacity of 2,500 MW of

electrical power and 950 MW of ther-

mal power in cogeneration for use in

district heating.

Through the company AEM Distribu-

zione, Iren Energia distributes elec-

tricity in Turin and Parma, managing

a total of about 7,500 kilometres of

medium and low-voltage power lines.

Iren Energia’s cogeneration plant with

its supplementary and back-up boi-

ler plants provides heat to the district

heating networks of Turin and Emilia,

which serve a total volume of 80 mil-

lion cubic metres.

The company Iride Servizi supervises

the activities carried out in the field of

technological services for public au-

thorities and facility management.

In Turin, it manages the 96,000 lights

of the public lighting system, the 670

sets of traffic lights and the heating,

electricity and special systems of the

800 buildings belonging to the Town

Council of Turin.

Iride Servizi has acquired a considera-

ble degree of expertise in the field of

monument and artistic lighting.

The company coordinates the mana-

gement of public lighting in Parma.

Iren Energia also operates in the sector

of telecommunications, offering bro-

ad-band connection services in the

Turin area.

On behalf of the Group, Iren Ambiente

coordinates the activities carried out

in the environmental sector and uses

its own waste treatment and disposal

plants or those of companies in which

it holds a share.

Every year, Iren Ambiente manages

over 1 billion tons of waste, treated in

integrated engineering systems.

Iren Ambiente has:

• two waste to energy plants with a

waste disposal capacity of 250,000

tons per year, capable of providing

electricity and thermal energy for

district heating purposes;

• two biogas capture systems;

• a landfill with a waste disposal capa-

city of 175,000 tons per year;

• eleven treatment plants (chemico-

physical, preliminary reconditioning

and storage centres) with a total ca-

pacity of 900,000 tons;

• a selection and treatment plant.

The waste to energy plant of Piacenza,

managed by the controlled company

Tecnoborgo, produces about 65 GWh

of electricity per year.

Iren Ambiente has recently constructed

the Integrated Environment Centre of

Parma, the new industrial site for the

treatment and disposal of the waste

produced in the province.

Through the company Iren Rinnovabili,

Iren Ambiente operates in the field

of alternative energy sources, such as

biomass, wind, geothermal, solar and

photovoltaic energy.

Iren Ambiente manages the waste treatment plantsand thermal energy production plants for districtheating in Emilia.

Iren Emilia supervises the distribution of natural gas,environmental hygiene and the operational managementof the integrated water cycle, electricity and districtheating networks in Emilia.

On behalf of the Group, Iren Emilia co-

ordinates the activities carried out in

the sector of natural gas distribution

and, through companies operating lo-

cally, provides operational manage-

ment of waste collection and network

facilities in the region of Emilia.

In the provinces of Parma, Piacenza

and Reggio Emilia, Iren Emilia di-

stributes natural gas in over 70 muni-

cipalities and manages over 5,700 ki-

lometres of medium and low pressure

gas distribution pipelines.

In the Province of Reggio Emilia, the

company also distributes LPG.

Iren Emilia manages the district hea-

ting networks in the cities of Parma,

Piacenza and Reggio Emilia, which

serve a total volume of 20 million cu-

bic metres.

In the water services sector, Iren Emi-

lia captures, conveys and conditions

drinking water and collects, treats

and purifies wastewater by means

of an integrated water system that

extends for about 12,000 kilometres.

The service is provided in 110 of the

141 municipalities in the provinces of

Parma, Piacenza and Reggio Emilia.

In the environmental sector, Iren Emi-

lia provides urban and special waste

collection and disposal services to

more than 1,200,000 inhabitants.

Iren Emilia provides the road cleaning

service and special services, such as

snow removal, disinfection and disin-

festation.

In Parma, Iren Emilia provides the pu-

blic lighting service, which consists of

34,000 lights and manages the traf-

fic lights.

In Piacenza, it manages and maintains

eleven cemetery systems.

Iren Emilia is also active in the field of

information technology and network

infrastructures.

Iren AmbienteIren Emilia

Iren Mercato handles the trading and saleof electricity and gas, and the marketingof district heating.

Iren Mercato

Iren Mercato coordinates the ener-

gy carrier supply, intermediation and

marketing policies on behalf of the

Group.

The electricity is supplied by the pro-

duction of Iren Energia’s hydroelectric

power and cogeneration plants.

Iren Mercato has 1,200,000 customers

in the gas sector and 700,000 custo-

mers in the electricity sector. District

heating is provided to no fewer than

700,000 people.

Iren Mercato sells 2 billion cubic me-

tres of gas per year, 15,000 GWh of

electricity and 3,000 GWh of thermal

energy for district heating.

Iren Mercato can be contacted in se-

veral different ways: through a wide-

spread network of offices in the area

served, a highly qualified contact cen-

tre and a web site divided into areas

according to the type of customers.

Through the company CAE in which it

holds a share, Iren Mercato also builds

and manages heating and air conditio-

ning plants.

Iren Mercato holds a large share in the

company OLT Offshore LNG, which has

constructed a liquid natural gas regasi-

fication plant off the coast of Tuscany,

which has a production capacity of

3.75 billion cubic metres a year.

Page 6: www .gruppoir en.it QU ALITY SERVICES...The experience of Genova Reti Gas and the use of technologies by the Saster Pipe division enable Iren Ac - qua Gas to reduce their mean pipe

Iren Acqua Gas manages the natural

gas distribution service in the Genoa

area and, on behalf of the Group, co-

ordinates the activities involved in

the management of the integrated

water services.

Due to its consolidated position in

the natural gas distribution sector,

Iren Acqua Gas distributes natural

gas in the city of Genoa and about

twenty municipalities in the hinter-

land, serving about 350,000 custo-

mers, through the company Genova

Reti Gas.

With over 1,700 kilometres of under-

ground medium and low-pressure

pipes, Iren Acqua Gas also designs,

maintains, upgrades, measures and

develops the networks.

The experience of Genova Reti Gas

and the use of technologies by the

Saster Pipe division enable Iren Ac-

qua Gas to reduce their mean pipe

maintenance times.

Through its shares of local distribu-

tion companies, Iren Acqua Gas also

manages the gas distribution servi-

ce in other regions of Italy.

In the Genoa district, through the

companies Mediterranea delle Ac-

que, Idrotigullio and Amter, Iren

Acqua Gas manages the entire in-

tegrated water cycle, handling the

capture, conveyance and conditio-

ning of water for drinking, and the

collection, treatment and purifica-

tion of wastewater.

In the areas of Genoa, Parma and

Reggio Emilia, Iren Acqua Gas serves

over 2,400,000 customers.

With its network of over 14,000 kilo-

metres of water supply pipes, 8,000

kilometres of sewage pipes and 813

treatment plants, Iren Acqua Gas is

now one of the largest operators in

the sector in Italy.

It operates across the country throu-

gh a network of local water compa-

nies in which it holds shares.

Iren Acqua Gas holds a significant

share of SAP, Società Acque Potabili,

which is listed on the Stock Exchange.

Iren Acqua Gas manages the integratedwater service and, in the Province of Genoa,the distribution of natural gas.

Iren Acqua Gas Iren Energia is active in the production and distribution ofelectricity, the production and distribution of thermal energyfor district heating and the provision of technological services.

Iren Energia

In addition to its production and di-

stribution activities, due to its experti-

se in the technological service sector,

Iren Energia is also active in facility

management, energy planning and

consultancy.

Its hydroelectric power plants are si-

tuated in the Provinces of Turin (Valle

Orco, Val di Susa, San Mauro and Mon-

calieri), Salerno and Avellino (Tuscia-

no) and have an overall installed ca-

pacity of 600 MW.

Its thermoelectric power plants are

situated in Moncalieri, Turin (Torino

Nord), Turbigo, Genoa (Sampierdare-

na), Parma (via Lazio) and Reggio

Emilia (Polo Energetico): they have

an installed capacity of 2,500 MW of

electrical power and 950 MW of ther-

mal power in cogeneration for use in

district heating.

Through the company AEM Distribu-

zione, Iren Energia distributes elec-

tricity in Turin and Parma, managing

a total of about 7,500 kilometres of

medium and low-voltage power lines.

Iren Energia’s cogeneration plant with

its supplementary and back-up boi-

ler plants provides heat to the district

heating networks of Turin and Emilia,

which serve a total volume of 80 mil-

lion cubic metres.

The company Iride Servizi supervises

the activities carried out in the field of

technological services for public au-

thorities and facility management.

In Turin, it manages the 96,000 lights

of the public lighting system, the 670

sets of traffic lights and the heating,

electricity and special systems of the

800 buildings belonging to the Town

Council of Turin.

Iride Servizi has acquired a considera-

ble degree of expertise in the field of

monument and artistic lighting.

The company coordinates the mana-

gement of public lighting in Parma.

Iren Energia also operates in the sector

of telecommunications, offering bro-

ad-band connection services in the

Turin area.

On behalf of the Group, Iren Ambiente

coordinates the activities carried out

in the environmental sector and uses

its own waste treatment and disposal

plants or those of companies in which

it holds a share.

Every year, Iren Ambiente manages

over 1 billion tons of waste, treated in

integrated engineering systems.

Iren Ambiente has:

• two waste to energy plants with a

waste disposal capacity of 250,000

tons per year, capable of providing

electricity and thermal energy for

district heating purposes;

• two biogas capture systems;

• a landfill with a waste disposal capa-

city of 175,000 tons per year;

• eleven treatment plants (chemico-

physical, preliminary reconditioning

and storage centres) with a total ca-

pacity of 900,000 tons;

• a selection and treatment plant.

The waste to energy plant of Piacenza,

managed by the controlled company

Tecnoborgo, produces about 65 GWh

of electricity per year.

Iren Ambiente has recently constructed

the Integrated Environment Centre of

Parma, the new industrial site for the

treatment and disposal of the waste

produced in the province.

Through the company Iren Rinnovabili,

Iren Ambiente operates in the field

of alternative energy sources, such as

biomass, wind, geothermal, solar and

photovoltaic energy.

Iren Ambiente manages the waste treatment plantsand thermal energy production plants for districtheating in Emilia.

Iren Emilia supervises the distribution of natural gas,environmental hygiene and the operational managementof the integrated water cycle, electricity and districtheating networks in Emilia.

On behalf of the Group, Iren Emilia co-

ordinates the activities carried out in

the sector of natural gas distribution

and, through companies operating lo-

cally, provides operational manage-

ment of waste collection and network

facilities in the region of Emilia.

In the provinces of Parma, Piacenza

and Reggio Emilia, Iren Emilia di-

stributes natural gas in over 70 muni-

cipalities and manages over 5,700 ki-

lometres of medium and low pressure

gas distribution pipelines.

In the Province of Reggio Emilia, the

company also distributes LPG.

Iren Emilia manages the district hea-

ting networks in the cities of Parma,

Piacenza and Reggio Emilia, which

serve a total volume of 20 million cu-

bic metres.

In the water services sector, Iren Emi-

lia captures, conveys and conditions

drinking water and collects, treats

and purifies wastewater by means

of an integrated water system that

extends for about 12,000 kilometres.

The service is provided in 110 of the

141 municipalities in the provinces of

Parma, Piacenza and Reggio Emilia.

In the environmental sector, Iren Emi-

lia provides urban and special waste

collection and disposal services to

more than 1,200,000 inhabitants.

Iren Emilia provides the road cleaning

service and special services, such as

snow removal, disinfection and disin-

festation.

In Parma, Iren Emilia provides the pu-

blic lighting service, which consists of

34,000 lights and manages the traf-

fic lights.

In Piacenza, it manages and maintains

eleven cemetery systems.

Iren Emilia is also active in the field of

information technology and network

infrastructures.

Iren AmbienteIren Emilia

Iren Mercato handles the trading and saleof electricity and gas, and the marketingof district heating.

Iren Mercato

Iren Mercato coordinates the ener-

gy carrier supply, intermediation and

marketing policies on behalf of the

Group.

The electricity is supplied by the pro-

duction of Iren Energia’s hydroelectric

power and cogeneration plants.

Iren Mercato has 1,200,000 customers

in the gas sector and 700,000 custo-

mers in the electricity sector. District

heating is provided to no fewer than

700,000 people.

Iren Mercato sells 2 billion cubic me-

tres of gas per year, 15,000 GWh of

electricity and 3,000 GWh of thermal

energy for district heating.

Iren Mercato can be contacted in se-

veral different ways: through a wide-

spread network of offices in the area

served, a highly qualified contact cen-

tre and a web site divided into areas

according to the type of customers.

Through the company CAE in which it

holds a share, Iren Mercato also builds

and manages heating and air conditio-

ning plants.

Iren Mercato holds a large share in the

company OLT Offshore LNG, which has

constructed a liquid natural gas regasi-

fication plant off the coast of Tuscany,

which has a production capacity of

3.75 billion cubic metres a year.

Page 7: www .gruppoir en.it QU ALITY SERVICES...The experience of Genova Reti Gas and the use of technologies by the Saster Pipe division enable Iren Ac - qua Gas to reduce their mean pipe

Iren Acqua Gas manages the natural

gas distribution service in the Genoa

area and, on behalf of the Group, co-

ordinates the activities involved in

the management of the integrated

water services.

Due to its consolidated position in

the natural gas distribution sector,

Iren Acqua Gas distributes natural

gas in the city of Genoa and about

twenty municipalities in the hinter-

land, serving about 350,000 custo-

mers, through the company Genova

Reti Gas.

With over 1,700 kilometres of under-

ground medium and low-pressure

pipes, Iren Acqua Gas also designs,

maintains, upgrades, measures and

develops the networks.

The experience of Genova Reti Gas

and the use of technologies by the

Saster Pipe division enable Iren Ac-

qua Gas to reduce their mean pipe

maintenance times.

Through its shares of local distribu-

tion companies, Iren Acqua Gas also

manages the gas distribution servi-

ce in other regions of Italy.

In the Genoa district, through the

companies Mediterranea delle Ac-

que, Idrotigullio and Amter, Iren

Acqua Gas manages the entire in-

tegrated water cycle, handling the

capture, conveyance and conditio-

ning of water for drinking, and the

collection, treatment and purifica-

tion of wastewater.

In the areas of Genoa, Parma and

Reggio Emilia, Iren Acqua Gas serves

over 2,400,000 customers.

With its network of over 14,000 kilo-

metres of water supply pipes, 8,000

kilometres of sewage pipes and 813

treatment plants, Iren Acqua Gas is

now one of the largest operators in

the sector in Italy.

It operates across the country throu-

gh a network of local water compa-

nies in which it holds shares.

Iren Acqua Gas holds a significant

share of SAP, Società Acque Potabili,

which is listed on the Stock Exchange.

Iren Acqua Gas manages the integratedwater service and, in the Province of Genoa,the distribution of natural gas.

Iren Acqua Gas Iren Energia is active in the production and distribution ofelectricity, the production and distribution of thermal energyfor district heating and the provision of technological services.

Iren Energia

In addition to its production and di-

stribution activities, due to its experti-

se in the technological service sector,

Iren Energia is also active in facility

management, energy planning and

consultancy.

Its hydroelectric power plants are si-

tuated in the Provinces of Turin (Valle

Orco, Val di Susa, San Mauro and Mon-

calieri), Salerno and Avellino (Tuscia-

no) and have an overall installed ca-

pacity of 600 MW.

Its thermoelectric power plants are

situated in Moncalieri, Turin (Torino

Nord), Turbigo, Genoa (Sampierdare-

na), Parma (via Lazio) and Reggio

Emilia (Polo Energetico): they have

an installed capacity of 2,500 MW of

electrical power and 950 MW of ther-

mal power in cogeneration for use in

district heating.

Through the company AEM Distribu-

zione, Iren Energia distributes elec-

tricity in Turin and Parma, managing

a total of about 7,500 kilometres of

medium and low-voltage power lines.

Iren Energia’s cogeneration plant with

its supplementary and back-up boi-

ler plants provides heat to the district

heating networks of Turin and Emilia,

which serve a total volume of 80 mil-

lion cubic metres.

The company Iren Servizi e Innovazione

supervises the activities carried out in

the field of technological services for pu-

blic authorities and facility management.

In Turin, it manages the 96,000 lights

of the public lighting system, the 670

sets of traffic lights and the heating,

electricity and special systems of the

800 buildings belonging to the Town

Council of Turin.

Iren Servizi e Innovazione has ac-

quired a considerable degree of ex-

pertise in the field of monument

and artistic lighting.

The company coordinates the mana-

gement of public lighting in Parma.

Iren Energia also operates in the sector

of telecommunications, offering bro-

ad-band connection services in the

Turin area.

On behalf of the Group, Iren Ambiente

coordinates the activities carried out

in the environmental sector and uses

its own waste treatment and disposal

plants or those of companies in which

it holds a share.

Every year, Iren Ambiente manages

over 1 billion tons of waste, treated in

integrated engineering systems.

Iren Ambiente has:

• two waste to energy plants with a

waste disposal capacity of 250,000

tons per year, capable of providing

electricity and thermal energy for

district heating purposes;

• two biogas capture systems;

• a landfill with a waste disposal capa-

city of 175,000 tons per year;

• eleven treatment plants (chemico-

physical, preliminary reconditioning

and storage centres) with a total ca-

pacity of 900,000 tons;

• a selection and treatment plant.

The waste to energy plant of Piacenza,

managed by the controlled company

Tecnoborgo, produces about 65 GWh

of electricity per year.

Iren Ambiente has recently constructed

the Integrated Environment Centre of

Parma, the new industrial site for the

treatment and disposal of the waste

produced in the province.

Through the company Iren Rinnovabili,

Iren Ambiente operates in the field

of alternative energy sources, such as

biomass, wind, geothermal, solar and

photovoltaic energy.

Iren Ambiente manages the waste treatment plantsand thermal energy production plants for districtheating in Emilia.

Iren Emilia supervises the distribution of natural gas,environmental hygiene and the operational managementof the integrated water cycle, electricity and districtheating networks in Emilia.

On behalf of the Group, Iren Emilia co-

ordinates the activities carried out in

the sector of natural gas distribution

and, through companies operating lo-

cally, provides operational manage-

ment of waste collection and network

facilities in the region of Emilia.

In the provinces of Parma, Piacenza

and Reggio Emilia, Iren Emilia di-

stributes natural gas in over 70 muni-

cipalities and manages over 5,700 ki-

lometres of medium and low pressure

gas distribution pipelines.

In the Province of Reggio Emilia, the

company also distributes LPG.

Iren Emilia manages the district hea-

ting networks in the cities of Parma,

Piacenza and Reggio Emilia, which

serve a total volume of 20 million cu-

bic metres.

In the water services sector, Iren Emi-

lia captures, conveys and conditions

drinking water and collects, treats

and purifies wastewater by means

of an integrated water system that

extends for about 12,000 kilometres.

The service is provided in 110 of the

141 municipalities in the provinces of

Parma, Piacenza and Reggio Emilia.

In the environmental sector, Iren Emi-

lia provides urban and special waste

collection and disposal services to

more than 1,200,000 inhabitants.

Iren Emilia provides the road cleaning

service and special services, such as

snow removal, disinfection and disin-

festation.

In Parma, Iren Emilia provides the pu-

blic lighting service, which consists of

34,000 lights and manages the traf-

fic lights.

In Piacenza, it manages and maintains

eleven cemetery systems.

Iren Emilia is also active in the field of

information technology and network

infrastructures.

Iren AmbienteIren Emilia

Iren Mercato handles the trading and saleof electricity and gas, and the marketingof district heating.

Iren Mercato

Iren Mercato coordinates the ener-

gy carrier supply, intermediation and

marketing policies on behalf of the

Group.

The electricity is supplied by the pro-

duction of Iren Energia’s hydroelectric

power and cogeneration plants.

Iren Mercato has 1,200,000 customers

in the gas sector and 700,000 custo-

mers in the electricity sector. District

heating is provided to no fewer than

700,000 people.

Iren Mercato sells 2 billion cubic me-

tres of gas per year, 15,000 GWh of

electricity and 3,000 GWh of thermal

energy for district heating.

Iren Mercato can be contacted in se-

veral different ways: through a wide-

spread network of offices in the area

served, a highly qualified contact cen-

tre and a web site divided into areas

according to the type of customers.

Through the company CAE in which it

holds a share, Iren Mercato also builds

and manages heating and air conditio-

ning plants.

Iren Mercato holds a large share in the

company OLT Offshore LNG, which has

constructed a liquid natural gas regasi-

fication plant off the coast of Tuscany,

which has a production capacity of

3.75 billion cubic metres a year.

Page 8: www .gruppoir en.it QU ALITY SERVICES...The experience of Genova Reti Gas and the use of technologies by the Saster Pipe division enable Iren Ac - qua Gas to reduce their mean pipe

Iren Acqua Gas manages the natural

gas distribution service in the Genoa

area and, on behalf of the Group, co-

ordinates the activities involved in

the management of the integrated

water services.

Due to its consolidated position in

the natural gas distribution sector,

Iren Acqua Gas distributes natural

gas in the city of Genoa and about

twenty municipalities in the hinter-

land, serving about 350,000 custo-

mers, through the company Genova

Reti Gas.

With over 1,700 kilometres of under-

ground medium and low-pressure

pipes, Iren Acqua Gas also designs,

maintains, upgrades, measures and

develops the networks.

The experience of Genova Reti Gas

and the use of technologies by the

Saster Pipe division enable Iren Ac-

qua Gas to reduce their mean pipe

maintenance times.

Through its shares of local distribu-

tion companies, Iren Acqua Gas also

manages the gas distribution servi-

ce in other regions of Italy.

In the Genoa district, through the

companies Mediterranea delle Ac-

que, Idrotigullio and Amter, Iren

Acqua Gas manages the entire in-

tegrated water cycle, handling the

capture, conveyance and conditio-

ning of water for drinking, and the

collection, treatment and purifica-

tion of wastewater.

In the areas of Genoa, Parma and

Reggio Emilia, Iren Acqua Gas serves

over 2,400,000 customers.

With its network of over 14,000 kilo-

metres of water supply pipes, 8,000

kilometres of sewage pipes and 813

treatment plants, Iren Acqua Gas is

now one of the largest operators in

the sector in Italy.

It operates across the country throu-

gh a network of local water compa-

nies in which it holds shares.

Iren Acqua Gas holds a significant

share of SAP, Società Acque Potabili,

which is listed on the Stock Exchange.

Iren Acqua Gas manages the integratedwater service and, in the Province of Genoa,the distribution of natural gas.

Iren Acqua Gas Iren Energia is active in the production and distribution ofelectricity, the production and distribution of thermal energyfor district heating and the provision of technological services.

Iren Energia

In addition to its production and di-

stribution activities, due to its experti-

se in the technological service sector,

Iren Energia is also active in facility

management, energy planning and

consultancy.

Its hydroelectric power plants are si-

tuated in the Provinces of Turin (Valle

Orco, Val di Susa, San Mauro and Mon-

calieri), Salerno and Avellino (Tuscia-

no) and have an overall installed ca-

pacity of 600 MW.

Its thermoelectric power plants are

situated in Moncalieri, Turin (Torino

Nord), Turbigo, Genoa (Sampierdare-

na), Parma (via Lazio) and Reggio

Emilia (Polo Energetico): they have

an installed capacity of 2,500 MW of

electrical power and 950 MW of ther-

mal power in cogeneration for use in

district heating.

Through the company AEM Distribu-

zione, Iren Energia distributes elec-

tricity in Turin and Parma, managing

a total of about 7,500 kilometres of

medium and low-voltage power lines.

Iren Energia’s cogeneration plant with

its supplementary and back-up boi-

ler plants provides heat to the district

heating networks of Turin and Emilia,

which serve a total volume of 80 mil-

lion cubic metres.

The company Iride Servizi supervises

the activities carried out in the field of

technological services for public au-

thorities and facility management.

In Turin, it manages the 96,000 lights

of the public lighting system, the 670

sets of traffic lights and the heating,

electricity and special systems of the

800 buildings belonging to the Town

Council of Turin.

Iride Servizi has acquired a considera-

ble degree of expertise in the field of

monument and artistic lighting.

The company coordinates the mana-

gement of public lighting in Parma.

Iren Energia also operates in the sector

of telecommunications, offering bro-

ad-band connection services in the

Turin area.

On behalf of the Group, Iren Ambiente

coordinates the activities carried out

in the environmental sector and uses

its own waste treatment and disposal

plants or those of companies in which

it holds a share.

Every year, Iren Ambiente manages

over 1 billion tons of waste, treated in

integrated engineering systems.

Iren Ambiente has:

• two waste to energy plants with a

waste disposal capacity of 250,000

tons per year, capable of providing

electricity and thermal energy for

district heating purposes;

• two biogas capture systems;

• a landfill with a waste disposal capa-

city of 175,000 tons per year;

• eleven treatment plants (chemico-

physical, preliminary reconditioning

and storage centres) with a total ca-

pacity of 900,000 tons;

• a selection and treatment plant.

The waste to energy plant of Piacenza,

managed by the controlled company

Tecnoborgo, produces about 65 GWh

of electricity per year.

Iren Ambiente has recently constructed

the Integrated Environment Centre of

Parma, the new industrial site for the

treatment and disposal of the waste

produced in the province.

Through the company Iren Rinnovabili,

Iren Ambiente operates in the field

of alternative energy sources, such as

biomass, wind, geothermal, solar and

photovoltaic energy.

Iren Ambiente manages the waste treatment plantsand thermal energy production plants for districtheating in Emilia.

Iren Emilia supervises the distribution of natural gas,environmental hygiene and the operational managementof the integrated water cycle, electricity and districtheating networks in Emilia.

On behalf of the Group, Iren Emilia co-

ordinates the activities carried out in

the sector of natural gas distribution

and, through companies operating lo-

cally, provides operational manage-

ment of waste collection and network

facilities in the region of Emilia.

In the provinces of Parma, Piacenza

and Reggio Emilia, Iren Emilia di-

stributes natural gas in over 70 muni-

cipalities and manages over 5,700 ki-

lometres of medium and low pressure

gas distribution pipelines.

In the Province of Reggio Emilia, the

company also distributes LPG.

Iren Emilia manages the district hea-

ting networks in the cities of Parma,

Piacenza and Reggio Emilia, which

serve a total volume of 20 million cu-

bic metres.

In the water services sector, Iren Emi-

lia captures, conveys and conditions

drinking water and collects, treats

and purifies wastewater by means

of an integrated water system that

extends for about 12,000 kilometres.

The service is provided in 110 of the

141 municipalities in the provinces of

Parma, Piacenza and Reggio Emilia.

In the environmental sector, Iren Emi-

lia provides urban and special waste

collection and disposal services to

more than 1,200,000 inhabitants.

Iren Emilia provides the road cleaning

service and special services, such as

snow removal, disinfection and disin-

festation.

In Parma, Iren Emilia provides the pu-

blic lighting service, which consists of

34,000 lights and manages the traf-

fic lights.

In Piacenza, it manages and maintains

eleven cemetery systems.

Iren Emilia is also active in the field of

information technology and network

infrastructures.

Iren AmbienteIren Emilia

Iren Mercato handles the trading and saleof electricity and gas, and the marketingof district heating.

Iren Mercato

Iren Mercato coordinates the ener-

gy carrier supply, intermediation and

marketing policies on behalf of the

Group.

The electricity is supplied by the pro-

duction of Iren Energia’s hydroelectric

power and cogeneration plants.

Iren Mercato has 1,200,000 customers

in the gas sector and 700,000 custo-

mers in the electricity sector. District

heating is provided to no fewer than

700,000 people.

Iren Mercato sells 2 billion cubic me-

tres of gas per year, 15,000 GWh of

electricity and 3,000 GWh of thermal

energy for district heating.

Iren Mercato can be contacted in se-

veral different ways: through a wide-

spread network of offices in the area

served, a highly qualified contact cen-

tre and a web site divided into areas

according to the type of customers.

Through the company CAE in which it

holds a share, Iren Mercato also builds

and manages heating and air conditio-

ning plants.

Iren Mercato holds a large share in the

company OLT Offshore LNG, which has

constructed a liquid natural gas regasi-

fication plant off the coast of Tuscany,

which has a production capacity of

3.75 billion cubic metres a year.

Page 9: www .gruppoir en.it QU ALITY SERVICES...The experience of Genova Reti Gas and the use of technologies by the Saster Pipe division enable Iren Ac - qua Gas to reduce their mean pipe

Iren Acqua Gas manages the natural

gas distribution service in the Genoa

area and, on behalf of the Group, co-

ordinates the activities involved in

the management of the integrated

water services.

Due to its consolidated position in

the natural gas distribution sector,

Iren Acqua Gas distributes natural

gas in the city of Genoa and about

twenty municipalities in the hinter-

land, serving about 350,000 custo-

mers, through the company Genova

Reti Gas.

With over 1,700 kilometres of under-

ground medium and low-pressure

pipes, Iren Acqua Gas also designs,

maintains, upgrades, measures and

develops the networks.

The experience of Genova Reti Gas

and the use of technologies by the

Saster Pipe division enable Iren Ac-

qua Gas to reduce their mean pipe

maintenance times.

Through its shares of local distribu-

tion companies, Iren Acqua Gas also

manages the gas distribution servi-

ce in other regions of Italy.

In the Genoa district, through the

companies Mediterranea delle Ac-

que, Idrotigullio and Amter, Iren

Acqua Gas manages the entire in-

tegrated water cycle, handling the

capture, conveyance and conditio-

ning of water for drinking, and the

collection, treatment and purifica-

tion of wastewater.

In the areas of Genoa, Parma and

Reggio Emilia, Iren Acqua Gas serves

over 2,400,000 customers.

With its network of over 14,000 kilo-

metres of water supply pipes, 8,000

kilometres of sewage pipes and 813

treatment plants, Iren Acqua Gas is

now one of the largest operators in

the sector in Italy.

It operates across the country throu-

gh a network of local water compa-

nies in which it holds shares.

Iren Acqua Gas holds a significant

share of SAP, Società Acque Potabili,

which is listed on the Stock Exchange.

Iren Acqua Gas manages the integratedwater service and, in the Province of Genoa,the distribution of natural gas.

Iren Acqua Gas Iren Energia is active in the production and distribution ofelectricity, the production and distribution of thermal energyfor district heating and the provision of technological services.

Iren Energia

In addition to its production and di-

stribution activities, due to its experti-

se in the technological service sector,

Iren Energia is also active in facility

management, energy planning and

consultancy.

Its hydroelectric power plants are si-

tuated in the Provinces of Turin (Valle

Orco, Val di Susa, San Mauro and Mon-

calieri), Salerno and Avellino (Tuscia-

no) and have an overall installed ca-

pacity of 600 MW.

Its thermoelectric power plants are

situated in Moncalieri, Turin (Torino

Nord), Turbigo, Genoa (Sampierdare-

na), Parma (via Lazio) and Reggio

Emilia (Polo Energetico): they have

an installed capacity of 2,500 MW of

electrical power and 950 MW of ther-

mal power in cogeneration for use in

district heating.

Through the company AEM Distribu-

zione, Iren Energia distributes elec-

tricity in Turin and Parma, managing

a total of about 7,500 kilometres of

medium and low-voltage power lines.

Iren Energia’s cogeneration plant with

its supplementary and back-up boi-

ler plants provides heat to the district

heating networks of Turin and Emilia,

which serve a total volume of 80 mil-

lion cubic metres.

The company Iride Servizi supervises

the activities carried out in the field of

technological services for public au-

thorities and facility management.

In Turin, it manages the 96,000 lights

of the public lighting system, the 670

sets of traffic lights and the heating,

electricity and special systems of the

800 buildings belonging to the Town

Council of Turin.

Iride Servizi has acquired a considera-

ble degree of expertise in the field of

monument and artistic lighting.

The company coordinates the mana-

gement of public lighting in Parma.

Iren Energia also operates in the sector

of telecommunications, offering bro-

ad-band connection services in the

Turin area.

On behalf of the Group, Iren Ambiente

coordinates the activities carried out

in the environmental sector and uses

its own waste treatment and disposal

plants or those of companies in which

it holds a share.

Every year, Iren Ambiente manages

over 1 billion tons of waste, treated in

integrated engineering systems.

Iren Ambiente has:

• two waste to energy plants with a

waste disposal capacity of 250,000

tons per year, capable of providing

electricity and thermal energy for

district heating purposes;

• two biogas capture systems;

• a landfill with a waste disposal capa-

city of 175,000 tons per year;

• eleven treatment plants (chemico-

physical, preliminary reconditioning

and storage centres) with a total ca-

pacity of 900,000 tons;

• a selection and treatment plant.

The waste to energy plant of Piacenza,

managed by the controlled company

Tecnoborgo, produces about 65 GWh

of electricity per year.

Iren Ambiente has recently constructed

the Integrated Environment Centre of

Parma, the new industrial site for the

treatment and disposal of the waste

produced in the province.

Through the company Iren Rinnovabili,

Iren Ambiente operates in the field

of alternative energy sources, such as

biomass, wind, geothermal, solar and

photovoltaic energy.

Iren Ambiente manages the waste treatment plantsand thermal energy production plants for districtheating in Emilia.

Iren Emilia supervises the distribution of natural gas,environmental hygiene and the operational managementof the integrated water cycle, electricity and districtheating networks in Emilia.

On behalf of the Group, Iren Emilia co-

ordinates the activities carried out in

the sector of natural gas distribution

and, through companies operating lo-

cally, provides operational manage-

ment of waste collection and network

facilities in the region of Emilia.

In the provinces of Parma, Piacenza

and Reggio Emilia, Iren Emilia di-

stributes natural gas in over 70 muni-

cipalities and manages over 5,700 ki-

lometres of medium and low pressure

gas distribution pipelines.

In the Province of Reggio Emilia, the

company also distributes LPG.

Iren Emilia manages the district hea-

ting networks in the cities of Parma,

Piacenza and Reggio Emilia, which

serve a total volume of 20 million cu-

bic metres.

In the water services sector, Iren Emi-

lia captures, conveys and conditions

drinking water and collects, treats

and purifies wastewater by means

of an integrated water system that

extends for about 12,000 kilometres.

The service is provided in 110 of the

141 municipalities in the provinces of

Parma, Piacenza and Reggio Emilia.

In the environmental sector, Iren Emi-

lia provides urban and special waste

collection and disposal services to

more than 1,200,000 inhabitants.

Iren Emilia provides the road cleaning

service and special services, such as

snow removal, disinfection and disin-

festation.

In Parma, Iren Emilia provides the pu-

blic lighting service, which consists of

34,000 lights and manages the traf-

fic lights.

In Piacenza, it manages and maintains

eleven cemetery systems.

Iren Emilia is also active in the field of

information technology and network

infrastructures.

Iren AmbienteIren Emilia

Iren Mercato handles the trading and saleof electricity and gas, and the marketingof district heating.

Iren Mercato

Iren Mercato coordinates the ener-

gy carrier supply, intermediation and

marketing policies on behalf of the

Group.

The electricity is supplied by the pro-

duction of Iren Energia’s hydroelectric

power and cogeneration plants.

Iren Mercato has 1,200,000 customers

in the gas sector and 700,000 custo-

mers in the electricity sector. District

heating is provided to no fewer than

700,000 people.

Iren Mercato sells 2 billion cubic me-

tres of gas per year, 15,000 GWh of

electricity and 3,000 GWh of thermal

energy for district heating.

Iren Mercato can be contacted in se-

veral different ways: through a wide-

spread network of offices in the area

served, a highly qualified contact cen-

tre and a web site divided into areas

according to the type of customers.

Through the company CAE in which it

holds a share, Iren Mercato also builds

and manages heating and air conditio-

ning plants.

Iren Mercato holds a large share in the

company OLT Offshore LNG, which has

constructed a liquid natural gas regasi-

fication plant off the coast of Tuscany,

which has a production capacity of

3.75 billion cubic metres a year.

Page 10: www .gruppoir en.it QU ALITY SERVICES...The experience of Genova Reti Gas and the use of technologies by the Saster Pipe division enable Iren Ac - qua Gas to reduce their mean pipe

Iren Acqua Gas manages integrated water services and,

in the Province of Genoa, the distribution of natural gas;

Iren Ambiente manages waste treatment systems and

thermal energy production plants for district heating in the

region of Emilia;

Iren Emilia supervises the distribution of natural gas, the

environmental hygiene and the operational management

of the integrated water cycle, the electricity and district

heating networks in Emilia;

Iren Energia is active in the production and distribution of

electricity, the production and distribution of thermal energy

for district heating and the provision of technological services;

Iren Mercato is responsible for the trading and sale of

electricity and gas, and the marketing of district heating.

Iren has a high level of technological know-how, which,

combined with its vocation for reliability, innovation and and

local roots, enable it to ensure high-quality services and to

meet the needs of customers and the general public.

The Iren Group respects Corporate Social Responsibility, va-

lues its human resources and monitors the ethical aspects

of its actions, also from an environmental standpoint.

In its daily business, Iren also pursues important goals such

as sustainable development and environmental protection,

the rational use of energy, continuous improvement and

efficiency in the services provided, thus contributing to the

development of the areas in which it operates.

w w w . g r u p p o i r e n . i t Q U A L I T Y S E R V I C E S

Registered officeVia Nubi di Magellano, 30 42123 Reggio Emilia - Italy Tel. +39 0522 2971Fax +39 0522 286246

Turin officeC.so Svizzera, 9510143 Torino - ItalyTel. +39 011 5549111Fax +39 011 0703598

Genoa officeVia SS.Giacomo e Filippo, 7 16122 Genova - ItalyTel. +39 010 558115 Fax +39 010 5586348

Parma officeStrada S. Margherita, 6/A43123 Parma - Italy Tel. +39 0521 2481 Fax +39 0521 248262

Piacenza officeStrada Borgoforte, 2229122 Piacenza - ItalyTel. +39 0523 5491 Fax +39 0523 615297

Iren is one of the largest and most dynamic multiutility

companies on the Italian scene and operates in the sectors

of electricity, thermal energy for district heating and gas,

and in the management of integrated water services,

environmental services and technological services.

It is the first operator in Italy in the district heating sector for

the volume heated, third in the water services sector for the

number of cubic metres managed and in the environmental

services sector for the quantity of waste treated, fifth in the

gas sector for the amount of gas sold to end customers and

fifth in the electricity sector for the amount of electricity sold.

The Iren Group is made up of the industrial holding company

Iren S.p.A. and five fully controlled business companies

operating in their specific sectors both directly and through

companies that they control or in which they hold a share.

octo

ber

2013