Write in "categories"

The task of writing an important letter can seem daunting when you don't have a method of

breaking it down into manageable parts. Your writing is sure to improve if you look at it as a

series of smaller tasks. The table shows the categories that frequently appear in several

types of documents.

Business letters, memos, and e-mail

Formal proposals

Announcement of a change

Background information

Implementation plan

Deadline

Explanation of a process

Results

Conclusions

Recommendations

Observations

Proposed actions

Request for action

Evaluation

Title page

Table of contents

Executive summary

Introduction

Statement of customer needs

Proposed procedures (or

technical plan)

Benefits of the plan

Impact of the plan

Implementation plan

Qualifications

Cost analysis (or your

investment)

Statement of agreement

Appendix