work with me: working accross generations
DESCRIPTION
Breakout Presentation at the Nonprofit Human Resources Management Symposium in San Diego. June 16, 2010TRANSCRIPT
Sherri Petro
Work With Me! Working Together Across Generations
2010
2
The Objectives
♦ Define the generations. ♦ Explore each generation's motivating
factors.♦ Offer best practices to work better
together.
3
2010 Generation Mix
♦ Traditionalists – Born 1925-45– 65-85 years
♦ Baby Boomers – Born 1946-64 – 46-64 years
♦ Generation X – Born 1965-80– 30-45 years
♦ Generation Y – Born 1981-?– Under 30 years
The Generational Mix In 2010
TraditionalistsBorn 1925 -1945
65-85 years
Generation XBorn 1965-1980
30-45 years
Baby Boomers Born 1946 -1964
46-64 years
Generation YBorn 1981-200(?)Under 30 years
5
Clarifying Question
6
Affects in the Workplace
♦ Work ethic♦ Time sensitivities♦ Different
communication vehicles
♦ Retention♦ Subscription to
technology
♦ Work priorities♦ Company loyalty♦ Meeting
management♦ Change♦ Level of respect♦ Entitlement♦ Training
Traditionalists (65-85 years)
♦ Think “S”–Safety–Security –Stability –Structure
7
8
Traditionalists Work Style♦ Respect for authority♦ Command and control♦ Can be tough for them to use
their own judgment ♦ Why customize? ♦ Believe in the value of work
more than finding personal meaning
♦ Separation of work and home♦ Acknowledged for what they
know as well as what they do
Baby Boomers (46-64)
♦Think “P”–Prestige–Power–Perks–Process
9
10
Baby Boomers Work Style
♦ All about respect♦ Self-improvement♦ Strong work ethic♦ Desire flexibility ♦ Optimistic and idealistic♦ Struggle with work/life balance♦ Into symbols of recognition as rewards
Gen X (30-45)
♦Think “F”–Flexibility–Freedom–Family–Fun
11
12
Generation X Work Style
♦ Job movement♦ Money-motivated ♦ Like to solve their own problems♦ Multi-taskers♦ Fiercely independent♦ Direct communicators versus reading in
between the lines
♦ Informal♦ Results-oriented♦ Quick study♦ Sound byte processing♦ Work solo and yet on teams♦ Need for external recognition as reward
Gen Y (under 30)
♦Think “C” –Cause–Community–Creativity–Connection
13
14
Generation Y Work Style♦ Digital natives♦ Work on their own
terms♦ Think globally♦ Have positive
expectations♦ Want customization♦ Desire interactivity♦ Express to express --
not impress
♦ Multi-taskers♦ Desire mutual respect♦ Ready for
collaboration♦ Want to make a
difference♦ Celebrate diversity♦ Acknowledgement for
being here♦ Looking for an
experience
15
Start with Similarities*
♦ We receive great reward – For the work we do– From the people we work with– And the belief that we are contributing to
society and our current jobs♦ We receive great satisfaction from our
accomplishments at work
• CCL Emerging Leaders Research by Ross DePinto, 2003
16
Generational Similarities
♦ We have – A desire to learn – A desire to be acknowledged– A desire to be rewarded
♦ We want – To be trusted, valued and respected– To succeed
17
Getting to Results
♦ Commit to educating and leveraging generational differences.
♦ Concentrate on similarities as a start.♦ Create multi-generational teams♦ Employ a student and teacher mindset.♦ Enlarge ideas instead of taking sides.♦ Create mentoring pairs.
18
Communicate Better
♦ Have informal & scheduled times to brainstorm, update and coach.
♦ Create healthy conflict resolution guidelines.
♦ Honor energy, intuition and instincts.♦ Agree that getting to the objective is the
most important and not necessarily HOW – unless unethical.
19
Thank You!
Want To “Work With Me!” ?
Sherri PetroVPI Strategies
858-583-3097