work stress-final report

7/31/2019 Work Stress-Final Report

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Work StressOrganizational Behavior


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stress

The mental and physical response of our bodies to thechanges and challenges in our lives

Stressorany physical, social, or psychological event or

condition that causes the body to adjust to thatsituation Adjustment may cause strain or wear and tear on our bodies and

minds

Eustresspositive stress that presents the opportunity

for personal growth and satisfaction

Distressnegative stress that results in debilitativestress and strain


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General Adaptation Syndrome

General adaptation syndrome (GAS)an

adaptive response where our bodies move from

homeostasis to crisis:

Alarm phase

Fight or flight response

Resistance phase

Exhaustion phase


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Alarm phase

Panic

How to cope Ex. A practical student Nurse is assigned to discuss 20

pages of NCAAA topic on the following day

How will I ever get this done by tomorrow?


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Resistance

Resists negative affects of stressors

Gather strength (physical and emotional) Ex. Student starts to read the topic and transfer files to

the computer

Bring his topic out and set to work


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The

Resistance

Phase


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Exhaustion

Failure to resist

Literally gives up and can no longer fight

stressor Ex. The student fell asleep and not able to finish the

report


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General Adaptation Syndrome


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Cause and Consequences

CausesOrganizational stressor

Factors in the workplace that can cause stress

1. Task demands2. Physical demands

3. Role demands

4. Interpersonal demands

Life stressorTakes place outside the organization1. Life change

2. Life trauma


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Burnout ProcessIndividual with high

aspirations and motivation to

accomplish many things

Prolonged stress, fatigue,

frustration and helplessness

Decreased aspirations and

motivation, loss of

self-confidence,psychological withdrawal

Job Burnout

Organization that simultaneouslyfrustrates Individuals own aspirations

while pressuring the person to meet its own

needs


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Personality Profile

Talks rapidly

Is devoted to work

Is highly competitive

Struggles to perform several tasks

Has a strong sense of time urgency

Is impatient with idlenessLoses temper easily

Interrupts others

TYPE A TYPE B

Handles details patiently

Is less competitive with others

Contemplates issues carefully

Has a low concern about time limitations

Doesn't feel guilty about relaxing

Has a relaxed approach to lifeWorks at a steady pace


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Stress Management in the Workplace

Individual Coping with Stress

Exercise

Time Management

Relaxation

Support Group

Role Management


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Occupational Coping Strategies

The OrganizationEmployee stress

Reduction

Institutional Program

Work DesignWork Schedules

Culture

Supervision

Collateral Programs

Stress Management

Health Promotion

Programs

Other Program

work stress-final report

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