win win conversations
DESCRIPTION
A powerful phrase we learn as agile coaches is to “*release the outcome!*”. In other words, coaching is most effective when we distance ourselves from the final outcomes. Instead, we should focus on helping those we are coaching, visualize and achieve the outcomes that are important to them. But many of us are Scrum Masters, managers, executives or in similar positions where we have a vested interest in outcomes. So, how do we effectively coach when we have such a bias? In this session you will learn and practice a powerful conversation tool that allows you to maintain a coaching stance when outcomes are personally important to you. This will allow you to build trust and align others around shared outcomes resulting in win-win situations. Many people also find this conversational tool to be very useful in their personal lives.TRANSCRIPT
Win-Win Conversations
Ola Ellnestam@ellnestam
Declan Whelan@dwhelan
Win-Win Conversations
Ola Ellnestam@ellnestam
Declan Whelan@dwhelan
•Step into their house
•See their reality
•Reflect it back in your words
Understand their reality
•Invite them to your house
•Help them see your reality
•Have them reflect back what they’ve understood
Pull them into your reality
•Find the common ground
•Look for a bigger reality
•Sum it up in your own words
Pull out the greater win-win
•Step into their house
•See their reality
•Reflect it back in your words
• Invite them to your house
• Help them see your reality
• Have them reflect back what they’ve understood
Pull them into your reality
• Find the common ground
• Look for a bigger reality
• Sum it up in your own words
Understand their reality
Pull out the greater win-win
Photo Credits
http://blog.ounodesign.com/wp-content/uploads/2009/01/christianialowhouse.jpg
http://www.huntrealestate.com/public/images/PropertyStylesTypes/cottage-cabin.jpg/
http://www.botoxbeerbling.com/wp-content/uploads/2013/06/lake-house.jpg