why you should scrap your content budget line | brightonseo
TRANSCRIPT
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Rebecca BrownBuiltvisible
Why you Should Scrap your ‘Content’ Budget Line
@rebeccagracebhttps://www.slideshare.net/builtvisible
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
Are we paying too much or too little for the content we’re producing and
is it converting in the way we need it to?
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Too much theory around measurement
Not enough tangible advice
on how exactly to forecast content
spend
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
Measuring Content: You’re Doing it Wrong
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© Copyright 2017 Builtvisible. All rights reserved. Private and Confidential
During this talk we will…
Rebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
Too much theoryDefine why you should scrap your content budget line
And…
Talk you through the process that we useto decide when to invest in content
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
So to start, why do I think you need to scrap your budget line for content?
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© Copyright 2017 Builtvisible. All rights reserved. Private and Confidential
This is what the best minds in our industry are suggesting in terms of measuring content marketing:
• CTR
• Visibility
• Whitepaper downloads
• Links
• Shares
• Likes
• Dwell time
• Scroll depth
• Views
Rebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
• Keyword ranking
• Open rate
• Mailing list subscribers
• Sign ups
• Follower share
• Branded mentions
• Social mentions
• KW ranking
• Traffic
• Revenue
• On-page engagement
• Referrals
• Reach
• LTV
• New users
• Share of voice
• AVE
• Sentiment
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
And that’s just a handful of what’s being suggested…It’s a lot to ask of a 400 word blog post, right?
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
We are so desperate for our content to work, we’re tailoring convoluted measurement plans
to individual pieces of content
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
We’re picking and choosing how to measure
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© Copyright 2017 Builtvisible. All rights reserved. Private and Confidential
We cannot create coherent and valuable strategies, with that level of subjectivity when it comes to measurement
Rebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
We have started allocating budget to content in its own right, completely unrelated to the channels
it’s supposed to service
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
Let’s take a look at why that might not work…
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© Copyright 2017 Builtvisible. All rights reserved. Private and Confidential
Again…here’s what I found when searching for industry advice on ‘how to measure content marketing’
• CTR
• Visibility
• Whitepaper downloads
• Links
• Shares
• Likes
• Dwell time
• Scroll depth
• Views
Rebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
• Keyword ranking
• Open rate
• Mailing list subscribers
• Sign ups
• Follower share
• Branded mentions
• Social mentions
• KW ranking
• Traffic
• Revenue
• On-page engagement
• Referrals
• Reach
• LTV
• New users
• Share of voice
• AVE
• Sentiment
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© Copyright 2017 Builtvisible. All rights reserved. Private and Confidential
These are SEO KPIs…..not content KPIs
• CTR
• Visibility
• Whitepaper downloads
• Links
• Shares
• Likes
• Dwell time
• Scroll depth
• Views
Rebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
• Keyword ranking
• Open rate
• Mailing list subscribers
• Sign ups
• Follower share
• Branded mentions
• Social mentions
• Unbranded visibility
• Traffic
• Revenue
• On-page engagement
• Referrals
• Reach
• LTV
• New users
• Share of voice
• AVE
• Sentiment
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© Copyright 2017 Builtvisible. All rights reserved. Private and Confidential
These are PR KPIs:
• CTR
• Visibility
• Whitepaper downloads
• Links
• Shares
• Likes
• Dwell time
• Scroll depth
• Views
Rebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
• Keyword ranking
• Open rate
• Mailing list subscribers
• Sign ups
• Follower share
• Branded mentions
• Social mentions
• KW ranking
• Traffic
• Revenue
• On-page engagement
• Referrals
• Reach
• LTV
• New users
• Share of voice
• AVE
• Sentiment
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© Copyright 2017 Builtvisible. All rights reserved. Private and Confidential
These are social KPIs:
• CTR
• Visibility
• Whitepaper downloads
• Links
• Shares
• Likes
• Dwell time
• Scroll depth
• Views
Rebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
• Keyword ranking
• Open rate
• Mailing list subscribers
• Sign ups
• Follower share
• Branded mentions
• Social mentions
• KW ranking
• Traffic
• Revenue
• On-page engagement
• Referrals
• Reach
• LTV
• New users
• Share of voice
• AVE
• Sentiment
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
None of these KPIs are specific or original
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
So what’s the solution?
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
There is a place for content...
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
It should be designed to service a channel, and budget should only be allocated for content when your forecasting and strategy proves
there is a need within one of these channels
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
This should tie that piece of content, directly to the performance metrics of the channel that it sits in
So if your content doesn’t impact any of those metrics, it doesn’t deserve to exist
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
Content isn’t a strategy…
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
It’s a tactic
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
Create content for the right reasons, within the right channels and only if there
is a proven need for it as a tactic
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© Copyright 2017 Builtvisible. All rights reserved. Private and Confidential
How exactly do you decide which channels need content, and how much they need?
Rebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
“How much do I need to forecast for content within my SEO budget, to see an increase in visibility & revenue?”
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© Copyright 2017 Builtvisible. All rights reserved. Private and Confidential
A common approach…
Rebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
Build KW list Expand Categorize Prioritize
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
KW research is a brilliant tool, but this alone cannot build search strategies
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What you are getting:Volume
What you need:Opportunity
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
These are not the same thing
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
Volume tells you the potential for any brand
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
Volume means you’re just going
after numbers
Numbers mean nothing unless they
are realistic
A realistic opportunity is nothing unless it’s profitable
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
Opportunity tells you where the specific, realisticand profitable opportunities are for your brand only
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
Most importantly, opportunity tells you about the effort required and this is where budgets come in
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
“How do I know where the opportunities are, and how much should I spend on them?”
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© Copyright 2017 Builtvisible. All rights reserved. Private and Confidential
Start with your foundational research
Foundation
• Search behaviour• User intent• Consumer journey
Rebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
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© Copyright 2017 Builtvisible. All rights reserved. Private and Confidential
Build your knowledge of the SERPs
Foundation SERP Analysis
• Search behaviour• User intent• Consumer journey
• What is ranking?• Why are things ranking?
Rebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
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© Copyright 2017 Builtvisible. All rights reserved. Private and Confidential
What is ranking?
Rebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
Brand
Publisher
Community
SocialInfluencer
Aggregate
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
Let’s look at an example from the financial services industry…
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
![Page 42: Why you should scrap your content budget line | BrightonSEO](https://reader034.vdocuments.mx/reader034/viewer/2022050613/5a6576de7f8b9a06748b49f3/html5/thumbnails/42.jpg)
© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
This is just one circumstance where KW research alone would indicate that content marketing is right
for you and your brand
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
But it isn’t
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
Many awareness terms deliver
brand-less SERPS
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
This might look like an opportunity to rank, but often it isn’t the most realistic opportunity
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
If the intent of the searcher isn’t aligned with a brand, or if they are looking for an impartial view you may
have a hard time ranking
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
Collaborating with those already dominating the SERPs may deliver you the highest ROI
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
Old content on the 1st page! Is there an opportunity for
you to work with the publisher to
update this?
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
Could you get a quick awareness win by getting
a financial advisor to contribute to this
content?
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
Sometimes it just won’t be relevant for you to rank, whether you have a blog or not!
Content marketing isn’t always the answer
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
But that doesn’t mean that there aren’t specific, realistic and profitable opportunities for your
brand within the SERPs
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© Copyright 2017 Builtvisible. All rights reserved. Private and Confidential
Why are these ranking?
Rebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
Brand Strength
Links
On Page Engagement
Impartial View
Strong DA
Depth of Content
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
Let’s look at a hospitality industry example…
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
![Page 55: Why you should scrap your content budget line | BrightonSEO](https://reader034.vdocuments.mx/reader034/viewer/2022050613/5a6576de7f8b9a06748b49f3/html5/thumbnails/55.jpg)
© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
![Page 56: Why you should scrap your content budget line | BrightonSEO](https://reader034.vdocuments.mx/reader034/viewer/2022050613/5a6576de7f8b9a06748b49f3/html5/thumbnails/56.jpg)
© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
![Page 57: Why you should scrap your content budget line | BrightonSEO](https://reader034.vdocuments.mx/reader034/viewer/2022050613/5a6576de7f8b9a06748b49f3/html5/thumbnails/57.jpg)
© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
Maybe there just isn’t an opportunity for SEO?
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
SEO doesn’t = Google
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
Each of these aggregates should
be seen as another opportunity to rank,
another search engine to explore
and optimise
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
But it isn’t all bad for content production…
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
SERP analysis isn’t about disproving the need for content. Not only will you
find opportunities to use other tactics, you will find opportunities for content creation
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
![Page 63: Why you should scrap your content budget line | BrightonSEO](https://reader034.vdocuments.mx/reader034/viewer/2022050613/5a6576de7f8b9a06748b49f3/html5/thumbnails/63.jpg)
© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
We’re hit by another competitive view
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© Copyright 2017 Builtvisible. All rights reserved. Private and Confidential
Perhaps the SERPs for these terms are
slightly weaker?
Rebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
Much of the ranking content isn’t on https…
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
It’s also pretty text light, and hasn’t driven
many links
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
The titles often don’t address the query precisely
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
There are definitely weaknesses we can realistically exploit, by creating better content
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
So now you understand why, when and how a user is searching
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
You also understand what is ranking, and why it is ranking
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
But we’re not quite ready to plan our budget yet!
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© Copyright 2017 Builtvisible. All rights reserved. Private and Confidential
Understand the effort required
Foundation SERP Analysis Effort & Tactics
Rebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
• Search behaviour• User intent
• What is ranking?• Why are things
ranking?
• Potential gain• Proposed tactics• Time & effort required
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
Until you and your agency can answer each of these questions, you’re not ready
to allocate budget to search
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© Copyright 2017 Builtvisible. All rights reserved. Private and Confidential
How much traffic would this content send me?
Rebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
![Page 76: Why you should scrap your content budget line | BrightonSEO](https://reader034.vdocuments.mx/reader034/viewer/2022050613/5a6576de7f8b9a06748b49f3/html5/thumbnails/76.jpg)
© Copyright 2017 Builtvisible. All rights reserved. Private and Confidential
How much traffic would this content send me?
How will traffic convert?
Rebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
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© Copyright 2017 Builtvisible. All rights reserved. Private and Confidential
How much traffic would this content send me?
How will traffic convert?
What is a feasible ranking for my site?
Rebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
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© Copyright 2017 Builtvisible. All rights reserved. Private and Confidential
How much traffic would this content send me?
How will traffic convert?
What is a feasible ranking for my site?
How many links will my content need?
Rebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
![Page 79: Why you should scrap your content budget line | BrightonSEO](https://reader034.vdocuments.mx/reader034/viewer/2022050613/5a6576de7f8b9a06748b49f3/html5/thumbnails/79.jpg)
© Copyright 2017 Builtvisible. All rights reserved. Private and Confidential
How much traffic would this content send me?
How will traffic convert?
What is a feasible ranking for my site?
How many links will my content need?
What are the onsite changes required for me to rank?
Rebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
![Page 80: Why you should scrap your content budget line | BrightonSEO](https://reader034.vdocuments.mx/reader034/viewer/2022050613/5a6576de7f8b9a06748b49f3/html5/thumbnails/80.jpg)
© Copyright 2017 Builtvisible. All rights reserved. Private and Confidential
Understand the effort required
Foundation SERP Analysis Effort & Tactics Budgeting
Rebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
• Search behaviour• User intent
• Potential gain• Proposed tactics• Time & effort
required
• What is ranking?• Why are things
ranking?
• Prioritisation• ROI• Budget proposals
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© Copyright 2017 Builtvisible. All rights reserved. Private and ConfidentialRebecca Brown | Head of Content | [email protected] | @RebeccaGraceB
To conclude…
Define the size of the opportunity, define the user intent, align this with the most relevant tactic and
then allocate content spend within your channel
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© Copyright 2017 Builtvisible. All rights reserved. Private and Confidential
Thank you!
Enjoy the rest of BrightonSEO.
Rebecca Brown | Head of Content | [email protected] | @RebeccaGraceB