why leaders have to be learners
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Why Leaders Have To be Learners
All ill, all good in the count,
Is gain if looked at aright
Babarnama
Learning has only one aim. To constantly challenge the status quo and change
mindsets. Continuous learning is essential for the organization to survive and develop
in the continuously changing business environment.
The learning organization principally learns through :
Learning from Past - experiential learning from successes and failures.
Learning from present - continuous scanning and sensitivity to changing environmentLearning from future - Experimental learning (for explanation see my article in The
Indian Management, Jul 2002)
Organizational learning is promoted by leaders who lead through their own learning
examples.
It is not only in this age, we have determined the importance of learning for
organizational survival. Throughout history, we find examples of fall of powerful
empires due to ignoring the value of continuous learning.
Moghul empire is a prime example which came into being due to the learning
behaviour of its founder Babar and over a period of time, his successors became inward
looking and led to the disintegration of the empire.
Babar's father was ruler of a small principality in present Uzbekistan called Ferghana
and died when Babar was only 11. In present context, you can well imagine a boy of 11
taking control of an organization surrounded by enemies both within and on borders.
Mergers and acquisitions were taking place in those days too, though a little more
violently. Babar had to learn fast to survive "like a king on a chessboard". For themoment, Babar's stars were in ascendency and he triumphed over internal and external
enemies, primarily under the mentoring of his maternal grandmother.
However, Ferghana was too small a country to satiate Babar's vision and ambition and
he longed for something greater. Over a period of many years, he took and lost
Samarkand & Kabul twice and had many such failures including loss of Ferghana itself.
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However, experiential learning was a key element of Babar's strategy and after every
battle, won or lost, he would sit with his key commanders and draw out lessons which
would guide their next move. Learning from his past mistakes was a conscious practice
and allowed him to moved forward and not get defeated by reverses.
When one has pretensions to rule and a desire for conquest, one cannot sit back and just
watch if events dont go right once or twice. - Babarnama
He did not yet know what fate had in store for him and as in today's business
environment, the future was grey and uncertain. Therefore, Babur began to organize
himself for the battles ahead, whipping his men into a superb fighting force. He also
took care to modernise his army, introducing muskets and cannons for the first time in
field battle. During 20 years of adversity and warfare Babar trained himself by adopting
the military tactics and modes of warfare of his adversaries - Turks, Mongols, Persians,
and Afghans and evolved his own integrated system of warfare throughexperimentation. In today's terminology, this would be called adopting Best Practices
from other organizations to increase effectiveness. These innovations would give him
crucial edge in India. Thus a learning pattern emerges of a man who was always on the
move, largely in adverse conditions.
The entire lifelong learning from past, present and future was tested when he faced
Ibrahim Lodi in the First Battle of Panipat in 1526. Since 1519, Babar had led five
expeditions into India, the first four being in the nature of pilot projects, testing the
enemy. Baburs fifth expedition to India started on 17 November 1526, when crossed theIndus. Ibrahim Lodi was a typical Chief Executive of a successful corporation,
complacent to what was happening outside his borders, not experimenting with new
styles of warfare and a host of other weaknesses, which come from success.
Most of the conditions were against Babar and by all accounts he should have lost the
battle. It was the month of April, hot for Babar & his army who were used to cool
climate. The enemy had a numerical superiority of 5:1, i.e. 100,000 soldiers as against his
20,000. Lodi also had a force multiplier in the form of 1000 elephants. Lodi was close to
his Headquarters and well supplied while Babar's had a long supply chain.
Till now, most of Babar's battles have been close combats in the hill country, in
constricted battlefields where large forces could not be deployed and it was not the size
of army which mattered but its spirit, the tactical use of terrain and the element of
surprise. In the open plains of Panipat, none of these could be used for decisive victory.
In a conventional battle, the large forces of Ibrahim Lodi could encircle Babar's small
army & decimate it.
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Babar could think of defeating Lodi only through clever tactics. Therefore, Babar waited
for a month facing Lodi's forces trying to find the winning tactics.
To defeat Lodi, Babar had to neutralise the numerically superior enemy forces and
create a narrow battlefield where his cannons & muskets could be successfully
employed. He summoned his veterans to a war council. Together, reaching back to the
the lore of their turbulent land and the learnings from his own thirty-two years of
incessant wars, they conceived a revolutionary new strategy that dexterously modified
the traditional Mughal battle formations to accomodate Ottoman wall-of-fire gunnery
tactics and the wheeling cavalary charge of the Uzbeks-to halt the Afghan juggernaut in
its tracks and annihilate it. He made full use of what can be described as adopting Best-
in-Class practices.
Babur planned for the forthcoming battle, he used Panipat village to rest his right flank,
to protect his front he collected 700 carts and tied them together with raw hide in theOttoman fashion, the tactic the nomads had used against the Romans. In the protective
line of carts Babur sited his guns, he was amongst the first military commanders in Asia
to appreciate the value of field artillery. Between every two guns, five or six mantlets
(protective screens) were fixed behind which match lock men stood and fired their
matchlocks; after every 200 yards a sally gap for 100 to 200 horsemen was left; the left
flank was refused and protected by a ditch and a stockade made with branches of trees;
on 12 April 1526 Babur was ready. The objective was to lure Ibrahim to attack at the
constructed battlefield. But would Ibrahim fall to the bait?
After waiting anxiously for several days, Babar carried out an experiment to test the
enemy strength and provoke it. He sent 5000 soldiers at night into enemy camps to
create confusion and when discovered, they ran back to own camps. The apparent easy
rout of the Mughal night raiders emboldened the Afghans and sensing easy victory,
Lodi attacked next morning.
This was a fatal error and the Army walked into a bottleneck trap cunningly laid by
Babar. Lodis large forces could not maneuver successfully in the man-made narrow
battlefield. Babar's musketeers who were hidden on both sides now fired and this
created a panic in Lodi's forces. Within four hours, the battle was won by Babar andLodi was dead. In fact, the major part of Lodi's forces could not take part in the battle.
Babar's success came about because he had the courage to turn failure into success. In
his own failure, he discovered which factors could bring him success. When Babar was
defeated by his rivals, he did not start complaining about them. He did not compile any
lists of the conspiracies by his enemies or the plans they had drawn up for his
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destruction. Nor did he start making vituperative speeches against his attackers.
Instead, Babar began to work out how his rivals had managed to win. What was the
cause of his defeat and their victory? Babar's thinking led him to the conclusion that his
opponents' military tactics were superior. Their strategy in warfare was more effective
than his. Now Babar began to adopt the tactics of his rivals, and by giving much
thought to them and carrying out experiments with them, he even managed to improve
upon them. Equipped with better resources and better military strategy, he now set
himself to conquering the new and vaster field of the entire subcontinent. With the
success of his new approach, he made himself the master of much more than he had
ever possessed in his ancestral domain.
The present world is no less a world of competition that it was in the days of Babar.
People still come into conflict with each other all over the world. There is sometimes
just no avoiding failure and defeat. But the successful man is one who can experience
the worst of failures, yet derive sustenance and inspiration from it, and one who canforge ahead, acting upon whatever ray of hope he sees, no matter how small and faint.
Babar's son and successor, Humayun was a courageous and learned person. Moghul
Empire, Humayun was thrown out of it. What was Humayuns learning style which led
to such disastrous consequences?
By three methods we may learn. First, by reflection which is noblest; second, by
imitation, which is the easiest; and third, by experience, which is the bitterest.
Confucius (B.C. 551-479 )
Babur had many leadership qualities, a principal one being his attitude towards
continuous learning, that is learning from past, present and future. This gained him a
prize in the shape of laying the foundation of Mughal dynasty in the richest country of
the world.
Humayun ascended the throne in 1530. Humayun ,which means fortunate would never
again know the meaning of this word . Dreamers, they move through a dream. Babur
once said of his hedonistic cousins. He could have said the same of Humayun. He was
courageous in battlefield and had shown his mettle many times, including The FirstBattle of Panipat. He obtained education from the finest minds of his times and in
todays terms, he was an equivalent of IIM graduate. He was a skilled mathematician,
astronomer and astrologer. He was a man of ideas and even designed a portable bridge
which could be used in times of war. But these talents had little to do with stern
business of government. He lacked the tenacity of purpose to forge his airy whimsies
into solid achievements. He lacked the grit to match the turbulence of the world he
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lived in. Predictably, his reign, which began as a dream, darkened into an awful
nightmare.
Humayun learnt little from his father. How shared vision of a great empire enabled
Babur to command respect and loyalty from his men, a collection of warlike martial
races from Central Asia . Babur led them through years of deprivation, defeats and
failures with none of his commanders leaving him. Humayun did not know what was
happening around him. His intelligence was weak. The treachery of his brothers and
other nobles always came as a surprise to him while in that time, it should have been
anticipated and proactive action taken. His two brothers continuously conspired against
him to usurp the throne but each time, Humayun pardoned them, clearing way for
another treachery and pardon, repeating his mistakes, never contemplating
introspection and review of policies of statecraft. Once his counselors warned him -
Brotherly custom has nothing to do with ruling and reigning. If you wish to act as a
brother, abandon the throne. If you wish to be king, put aside brotherly sentiments. Asthis is no brother but your Majestys foe.
There are many such instances where he had the upper hand in subduing his vassals,
for example, Bahadur Shah, an Afghan chieftain in Gujarat. Humayun defeated him
three times but came back to Agra without consolidating his extended empire. The
result was each time Bahadur Shah rose and took back his domain. Over a period of
time, Humayun took & lost Malwa, Gujarat and Bengal more than once. He never
introspected these successes and failures and could not draw lessons for future action.
He never analysed the tactics of his opponents and therefore could not counter them.
There was no attempt to gain cumulative knowledge from experience. Each battle
became a new project with an equal chance of win or lose and after every battle, he
relaxed as if the lifes work was done.
Unlike his father, he neglected the training & development of his army with the result,
although he commanded a large army, it was led by a motley collection of opportunistic
chieftains, the troops became indisciplined and demoralised .The cohesive force of
Babur was gone.
His serious flaws in learning is most visible in his encounters with Sher Khan who latertook the title of Sher Shah Suri and displaced him as emperor.
Sher Khan was a wily & crafty leader about whom Babur said Keep an eye on Sher
Khan Babur cautioned. He is a clever man and the marks of royalty was visible on his
forehead, As soon as I saw this man, it entered my mind to arrest him for I find in him
qualities of greatness and marks of mightiness.
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Sher Khan was in the employment of the ruler of Bihar and on his death became the de
facto ruler of Bihar. He started looking for opportunities to increase his domain in
Bengal. As usual, Humayun did not perceive the dangers brewing within his empire.
He ignored signals of the rising power of Sher Khan, complacent in the ways of his
inherited empire. He was always fighting on two fronts at the same time. When he was
in the field subjugating enemies, his brothers were conspiring and vice-versa. The time
for decisive & final action against Sher Khan came his way many time but his
ambivalent attitude allowed the opportunities to pass till Sher Khan, a true
Machiavellian tactician, was ready to directly challenge the emperor.
This lack of energy in responding to shifting strategic situations was the greatest failing
of Humayun.
The first major battle between Humayun and Sher Khan took place on the banks of
Ganges in Chausa on 25th June 1539 with a night attack by Sher Khan. The numericalsuperiority was 2:1 in favour of Moghuls but superior tactics and highly disciplined
forces of Sher Khan prevailed. Humayun fled to Agra with the help of a water carrier
who helped him to cross Ganga. Sher Shah did not pursue Humayun as he wanted to
consolidate his gains and knew that an opportunity to challenge Humayun will come
again.
On reaching Agra, Humayun did not reflect on the reasons for his defeat and the battle
tactics used by Sher Khan. He did not regroup his army and bring some semblance of
discipline or train with different tactics. Seven months passed in glorious indecision till
Sher Khan who had, by now, crowned himself Sher Shah Suri was ready to challenge
him again on the banks of Ganga near Kannauj. Humayun still had formidable
firepower with over 700 guns, 21 cannons and 5000 musketeers. Mughal army had over
40,000 soldiers compared to 15000 of Sher Shah.
For over one month, the two armies faced each other and Humayun inspite of his
sizable army did not attack. Sher Shah sensed an opportunity and attacked at noon on
17th May 1540 forcing Humayun to flee which he did for the next several years till Sher
Shah died giving an opportunity for Humayun to return and reclaim his throne.
So what was the learning from the fate of Babur & Humayun, father & son. Baburs
success was a result of his humble approach to learning. He would reflect on his failures
and draw pragmatic conclusions which he applied in future actions. On the other hand,
Humayun blamed stars for his misfortune and found solace in their shifting
configuration. Over a period, this resulted in deterioration of armys fighting spirit.
Babur was always experimenting, if not with battle tactics, then with gardening &
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cultivation. His ability to conduct dialog with his subordinates as equals allowed him
access to vital information ,insights and view problems and opportunities from
different perspectives. Humayun never built trust based relationship with his
subordinates and was thus deprived of valuable counsel and teamwork.
Baburs learning attitude is visible in other actions too. All things fresh and new
gladdened him. He had the curiousity of a child and the candor & spontaneity to
explore it. He introduced melon and grapes in India. He planted sugar cane in Kabul
and was delighted when his experiments bore fruit.
Babur saw technology as a tool for growth and he prepared his army to exploit field
artillery to the fullest. Humayun did not keep track of changes taking place in military
technology which was changing the face of warfare. Here is a lesson to many
organizations which introduce technology like ERP, portals etc. with little regard to
undertaking process improvements and thus are unable to deploy effectively.
What a contrast babar makes to Humayun! While Babur took on adversity with
cheerful, exuberant energy, Humayun submitted to it with passivity. Humayuns life
was eventful but undramatic. Possibly, his biggest achievement was birth of his son,
Akbar. Today, Babur would be a match to Jack Welch or Bill Gates while I would not
trust Humayun to manage the corner store.
The world is no different today as it was in the days of the Moghuls. Our security
today, is based on only three things: our ability to learn, our ability to change, and our
ability to accept or live happily amid uncertainty. The paradox is that what we fearmost as adults is learning, changing, and uncertainty. Fine education and rich
experience are not enough to survive and grow today. Dialogue and reflection are
qualities which leaders would have to add to their arsenal. Change management is
increasingly becoming a packaged industry and few organizations are institutionalizing
processes which allow adults to learn and grow. Transfer of knowledge and attitude
towards continuous learning is especially important in owner managed organizations
where transfer of reins to next generation of offsprings is taking place.
Babur saw it very well and he got what he envisioned. However, due to hispreoccupations with empire building and later consolidating, he could not transfer
knowledge of statecraft to his son resulting in Humayun losing his inheritance.