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Why Employee Manuals Why Employee Manuals As Presented At the 2018 Environmental Conference – Stonewall Resort, Roanoke, WV As Presented At the 2018 Environmental Conference – Stonewall Resort, Roanoke, WV

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Page 1: Why Employee Manuals - West Virginia...Employee actions seem confused about appropriate behavior (dress codes) – Corporate Health example Employees need guidance in common situations

Why Employee Manuals Why Employee Manuals

As Presented At the 2018 Environmental Conference – Stonewall Resort, Roanoke, WVAs Presented At the 2018 Environmental Conference – Stonewall Resort, Roanoke, WV

Page 2: Why Employee Manuals - West Virginia...Employee actions seem confused about appropriate behavior (dress codes) – Corporate Health example Employees need guidance in common situations

What is an employee manual?What is an employee manual?

Employee manuals/handbook are used to inform employees about their job duties and expectations.

Is it required by law? No but there are many reasons why you might want to have one.

Employee manuals/handbook are used to inform employees about their job duties and expectations.

Is it required by law? No but there are many reasons why you might want to have one.

Page 3: Why Employee Manuals - West Virginia...Employee actions seem confused about appropriate behavior (dress codes) – Corporate Health example Employees need guidance in common situations

What is an employee manual?What is an employee manual?

Employee manuals can protect employers from issues like favoritism and discrimination charges.

Simply writing down a policy doesn’t protect you if the policy isn’t followed and fairly applied to all employees.

Employees feel they will be treated equally if there is a written procedure in the handbook.

Employee manuals can protect employers from issues like favoritism and discrimination charges.

Simply writing down a policy doesn’t protect you if the policy isn’t followed and fairly applied to all employees.

Employees feel they will be treated equally if there is a written procedure in the handbook.

Page 4: Why Employee Manuals - West Virginia...Employee actions seem confused about appropriate behavior (dress codes) – Corporate Health example Employees need guidance in common situations

What is an employee manual?What is an employee manual?

It should also detail the rights of the employee, as well as the legal obligations of the employer.

Laws can be the basis of polices: overtime pay, minimum wage, meals, breaks and jury duty.

It should also detail the rights of the employee, as well as the legal obligations of the employer.

Laws can be the basis of polices: overtime pay, minimum wage, meals, breaks and jury duty.

Page 5: Why Employee Manuals - West Virginia...Employee actions seem confused about appropriate behavior (dress codes) – Corporate Health example Employees need guidance in common situations

Table of ContentsTable of Contents

Introduction and Purpose

Company History

Company Vision

Company Mission

Company Overall Goals

Employee and Employer Confidentiality Agreement

Employee Signoff, Employee Acknowledgement that he/she understands and will abide by the contents

Introduction and Purpose

Company History

Company Vision

Company Mission

Company Overall Goals

Employee and Employer Confidentiality Agreement

Employee Signoff, Employee Acknowledgement that he/she understands and will abide by the contents

Page 6: Why Employee Manuals - West Virginia...Employee actions seem confused about appropriate behavior (dress codes) – Corporate Health example Employees need guidance in common situations

Table of ContentsTable of Contents

General Employment Information

Equal Employment Opportunity Policy

Accommodation for People With Disabilities

Harassment and Discrimination issues

General Employment Information

Equal Employment Opportunity Policy

Accommodation for People With Disabilities

Harassment and Discrimination issues

Page 7: Why Employee Manuals - West Virginia...Employee actions seem confused about appropriate behavior (dress codes) – Corporate Health example Employees need guidance in common situations

Table of ContentsTable of Contents

Attendance

Exempt and Non-exempt Employee Definitions

Working Hours/Overtime

Breaks/Lunch

Severe Weather and Emergency Closings

Telecommuting Policy

Attendance

Exempt and Non-exempt Employee Definitions

Working Hours/Overtime

Breaks/Lunch

Severe Weather and Emergency Closings

Telecommuting Policy

Page 8: Why Employee Manuals - West Virginia...Employee actions seem confused about appropriate behavior (dress codes) – Corporate Health example Employees need guidance in common situations

Table of ContentsTable of Contents

Workplace Professionalism

Dress Code

Smoking

Drugs and Alcohol Policy

Workplace Violence

Travel and Mileage Reimbursement

Workplace Professionalism

Dress Code

Smoking

Drugs and Alcohol Policy

Workplace Violence

Travel and Mileage Reimbursement

Page 9: Why Employee Manuals - West Virginia...Employee actions seem confused about appropriate behavior (dress codes) – Corporate Health example Employees need guidance in common situations

Table of ContentsTable of Contents

Payroll Information

Frequency of pay

Direct Deposit Info

Payroll Information

Frequency of pay

Direct Deposit Info

Page 10: Why Employee Manuals - West Virginia...Employee actions seem confused about appropriate behavior (dress codes) – Corporate Health example Employees need guidance in common situations

Table of ContentsTable of Contents

Benefits

Insurance – Health/Dental /Vision etc.

Workers’ Comp

Educational Assistance

Benefits

Insurance – Health/Dental /Vision etc.

Workers’ Comp

Educational Assistance

Page 11: Why Employee Manuals - West Virginia...Employee actions seem confused about appropriate behavior (dress codes) – Corporate Health example Employees need guidance in common situations

Table of ContentsTable of Contents

Time Off

Paid Holidays

Attendance Policy

Vacation

Sick Leave

Bereavement Leave

Jury Duty *

Military Leave*

Time Off

Paid Holidays

Attendance Policy

Vacation

Sick Leave

Bereavement Leave

Jury Duty *

Military Leave*

Page 12: Why Employee Manuals - West Virginia...Employee actions seem confused about appropriate behavior (dress codes) – Corporate Health example Employees need guidance in common situations

Table of ContentsTable of Contents

Performance Expectations and Evaluation

Employee Conduct and Performance

Employment Termination

Progressive Discipline

Complaint Procedure (Grievance Process)

Performance Expectations and Evaluation

Employee Conduct and Performance

Employment Termination

Progressive Discipline

Complaint Procedure (Grievance Process)

Page 13: Why Employee Manuals - West Virginia...Employee actions seem confused about appropriate behavior (dress codes) – Corporate Health example Employees need guidance in common situations

Table of ContentsTable of Contents

Use of Company Equipment/ computers/phones.

Social Media Policy.

Use of Company Equipment/ computers/phones.

Social Media Policy.

Page 14: Why Employee Manuals - West Virginia...Employee actions seem confused about appropriate behavior (dress codes) – Corporate Health example Employees need guidance in common situations

Developing a company policyDeveloping a company policy

Company policies and procedures ensure a safe, organized, and nondiscriminatory workplace.

Policies protect employees from a free-for-all environment of favoritism and unfair treatment.

Company policies and procedures ensure a safe, organized, and nondiscriminatory workplace.

Policies protect employees from a free-for-all environment of favoritism and unfair treatment.

Page 15: Why Employee Manuals - West Virginia...Employee actions seem confused about appropriate behavior (dress codes) – Corporate Health example Employees need guidance in common situations

Developing a company policyDeveloping a company policy

Keep it simple

Don’t try to create policies for every contingency. This limits management latitude in addressing individual situations.

Keep it simple

Don’t try to create policies for every contingency. This limits management latitude in addressing individual situations.

Page 16: Why Employee Manuals - West Virginia...Employee actions seem confused about appropriate behavior (dress codes) – Corporate Health example Employees need guidance in common situations

Developing a company policyDeveloping a company policy

You can strike a healthy balance with policies. You can strike a healthy balance with policies.

Page 17: Why Employee Manuals - West Virginia...Employee actions seem confused about appropriate behavior (dress codes) – Corporate Health example Employees need guidance in common situations

Developing a company policyDeveloping a company policy

Consider developing a policy when:

Employee actions seem confused about appropriate behavior (dress codes) – Corporate Health example

Employees need guidance in common situations – travel expenditures, use of P Card

You need to protect the company legally – provide consistency in nondiscriminatory hiring, investigating harassment

You need to stay in compliance with governmental policies and laws (FMLA, ADA, minimum wage)

You need to provide consistent work standards, rules and regs. (safety rules, smoking rules, progressive discipline)

Consider developing a policy when:

Employee actions seem confused about appropriate behavior (dress codes) – Corporate Health example

Employees need guidance in common situations – travel expenditures, use of P Card

You need to protect the company legally – provide consistency in nondiscriminatory hiring, investigating harassment

You need to stay in compliance with governmental policies and laws (FMLA, ADA, minimum wage)

You need to provide consistent work standards, rules and regs. (safety rules, smoking rules, progressive discipline)

Page 18: Why Employee Manuals - West Virginia...Employee actions seem confused about appropriate behavior (dress codes) – Corporate Health example Employees need guidance in common situations

Developing a company policyDeveloping a company policy

Keep the policy as short and simple as possible – some legal areas may prove exceptions to that rule. If you can say it in 2 sentences don’t think 2 paragraphs make it better.

May not need to reinvent the wheel – check out sample policies on line. Talk to other SWAs, can subscribe to services – The Society for Human Resources Management.

Keep the policy as short and simple as possible – some legal areas may prove exceptions to that rule. If you can say it in 2 sentences don’t think 2 paragraphs make it better.

May not need to reinvent the wheel – check out sample policies on line. Talk to other SWAs, can subscribe to services – The Society for Human Resources Management.

Page 19: Why Employee Manuals - West Virginia...Employee actions seem confused about appropriate behavior (dress codes) – Corporate Health example Employees need guidance in common situations

Making it your ownMaking it your own

SWAs with landfills, transfer stations and recycling operations may have more extensive manuals –

safety concerns – pilfering policy - personal protective equipment purchases etc.

SWAs with landfills, transfer stations and recycling operations may have more extensive manuals –

safety concerns – pilfering policy - personal protective equipment purchases etc.

Page 20: Why Employee Manuals - West Virginia...Employee actions seem confused about appropriate behavior (dress codes) – Corporate Health example Employees need guidance in common situations

Code of ConductCode of Conduct

A Code of Conduct is a written set of the rules, principles, values, employee expectations, behavior, that an organization considers significant.

Establishes a code of ethical conduct to guide pubic official and public employees regarding personal interests and public responsibility.

Not to be confused with the WV Governmental Ethics Act –

A Code of Conduct is a written set of the rules, principles, values, employee expectations, behavior, that an organization considers significant.

Establishes a code of ethical conduct to guide pubic official and public employees regarding personal interests and public responsibility.

Not to be confused with the WV Governmental Ethics Act –

Page 21: Why Employee Manuals - West Virginia...Employee actions seem confused about appropriate behavior (dress codes) – Corporate Health example Employees need guidance in common situations

QuestionsQuestions

Carol Ann Throckmorton 304-926-0448

[email protected]

Nicole Hunter 304-926-0448

[email protected]

Carol Ann Throckmorton 304-926-0448

[email protected]

Nicole Hunter 304-926-0448

[email protected]