what prasa is doing to improve the passenger rail service in the western cape

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Background Role of Metrorail in Public Transport Challenges facing Metrorail Modernisation Stakeholder support Conclusion Contents 2

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Page 1: What PRASA is doing to improve the passenger rail service in the Western Cape

• Background

• Role of Metrorail in Public Transport

• Challenges facing Metrorail

• Modernisation

• Stakeholder support

• Conclusion

Contents

2

Page 2: What PRASA is doing to improve the passenger rail service in the Western Cape

Background

33

PRASA GROUP

PRASA RAILINTERSITE

INVESTMENTS

AUTOPAX(Long distance

coach)

METRORAIL(Suburban)

S-MEYL(Long distance)

•Translux•City to City

PRASA CRES

•Real Estate Solutions•Facilities Management

PRASA TECHNICAL

•R/Stock engineering and maintenance•Capital Projects

•Leverage investment on assets

The Primary object of PRASA in terms of the Legal Succession SATS Act is to:• Provide Urban Rail Commuter Services in the public interest

• Provide Long Haul Passenger Rail Services

• Provide Long Haul Bus Services

The Secondary object of PRASA is to:• Generate income from the exploitation of assets acquired by PRASA

Page 3: What PRASA is doing to improve the passenger rail service in the Western Cape

Background

4

PRASA Organisational Structure

Page 4: What PRASA is doing to improve the passenger rail service in the Western Cape

5

Legislative Mandate

Legislative Mandate

• The Primary objective of PRASA according to the Legal Succession Act is to:

– Provide Urban Rail Commuter Services at the request of NationalGovernment

– Provide Long Haul Passenger Services (road and rail)

• The Secondary objective of PRASA according to the Legal Succession Act is to:

– Generate income from the exploitation of assets acquired by PRASA – givingdue regard to National Governments Socio-Economic and TransportObjectives

• Responsibilities of PRASA

– To effectively develop and manage rail and rail related transportinfrastructure to provide efficient rail and road based passenger transportwithin, to and from Urban and Rural areas.

– A further requirement is that, in carrying out its mandate, PRASA shall havedue regard to key Governmental, social, economic and transport policyobjectives

Page 5: What PRASA is doing to improve the passenger rail service in the Western Cape

PRASA designated as the force behind Government’s

intention to:

• Develop and drive Public Transport

• Contribute to the good of Integrated Public Transport

• Champion transformation of Public Transport in SouthAfrica

Government Intention

6

Page 6: What PRASA is doing to improve the passenger rail service in the Western Cape

PRASA Rail – Summary Fact Sheet

Total Rail Network 22 300 Km

Commuter Rail Network 2 230 km electrified track

Number of Metro Coaches 4 638

Number of MLPS coaches 1 223 Coaches and 124 Locos

Number of Buses 458 Mercedes Benz, Man 109 and Old Fleet 150

Passenger Numbers Metrorail – 550 million passenger tripsBus Service – 3.1 million passengersSMEYL – 1.5 million passengers

Total Number of Employees ±16 000

Stations 498 stationsValue of Assets R36bn

7

Page 7: What PRASA is doing to improve the passenger rail service in the Western Cape

Metrorail Western Cape

8

Page 8: What PRASA is doing to improve the passenger rail service in the Western Cape

Metrorail Western Cape – Summary fact sheet

9

• Operations

― Operates 702 trains per week day, 360 Saturdays and 230

Sundays)

― Across 6 municipalities (Cape Town, Drakenstein, Winelands, Breede River, Swartland & Helderberg)

― Train frequency between 3 minutes and 15 minutes in

peak

― Covering +/- 75% of residential areas

― Fleet of 88 train sets plus 6 spare

― Present train punctuality average 78%

― Servicing 14,5 million passengers journeys monthly

― With market share of about 60% public transport

― ISO 9001 accredited

― Member of the International Suburban Rail Benchmarking Group (ISBeRG)

Page 9: What PRASA is doing to improve the passenger rail service in the Western Cape

Metrorail Western Cape – Summary fact sheet

10

• Asset base

― Stations: 128 (132

registered, 128 used of which 94 are manned)

― Track: 489 km (PRASA

owned – 308 route km)

― Reserve: 10400 ha

― Turn outs running lines: 610

― Level crossings: 70

― Demarcated rail reserve: 320 km

― Bridges: 96

― Foot bridges: 19

― Culverts: 380

― Sea walls: 9 km

Page 10: What PRASA is doing to improve the passenger rail service in the Western Cape

• Priority Corridor A

– Cape Town to Chris Hani to Kapteinsklip

– Cape Town to Wellington via Mutual, Monte Vista,

Bellville, Kraaifontein

– Cape Town to Simons Town via Retreat via Southfield

• Priority Corridor B

– Bellville to Strand

• Priority Corridor C

– Muldersvlei to Eerste River via Stellenbosch

– Wellington to Worcester

– Kraaifontein to Malmesbury

• Note – Multi Criteria matrix used to determine the relative classification of the corridors

Priority Corridors Western Cape– existing corridors

11

Page 11: What PRASA is doing to improve the passenger rail service in the Western Cape

Metrorail Western Cape

12

Page 12: What PRASA is doing to improve the passenger rail service in the Western Cape

Benefits of rail – mode choice

15

Mode Choice Peak Capacity / h

System Life (years)

Infra Cost R mil /km

Ops cost R/km

Regular Bus 2,500 –6,000

8 – 14 0,8 - 4 1.06

Bus Rapid Transit (BRT)

4,000 –10,000

8 – 14 35 - 60 1.06

Guided Bus 4,000 –10,000

8 – 14 35 – 200 1.06

Street Tram 12,000 –20,000

25 - 50 67 - 330 1,88

Light Rapid Transit (LRT)

12,000 –20,000

25 - 50 67 - 330 1,88

Tram Train 6,000 –12,000

25 - 50 67 - 330 1,88

Heavy Rail 20,000 –60,000

25 - 50 50 - 500 0,5 – 3,0

Page 13: What PRASA is doing to improve the passenger rail service in the Western Cape

16

Urbanisation and Rail Revival

16

• Rail benefits cannot be ignored; capacity,

environmental, less land required, permanence /

attract investment, reduce car & fuel reliance etc.

Page 14: What PRASA is doing to improve the passenger rail service in the Western Cape

The Public Transport problem can only be solved though an effective integrated public transport system

with rail (PRASA) being the backbone

18

Page 15: What PRASA is doing to improve the passenger rail service in the Western Cape

19

Cape Town Global City – Rail City

• Rate of urbanisation and growth projections for SA cities

highlights the need for sustainable transport solutions

• Current trends indicate increase in car trips and ownership.

― the doubling of vehicle ownership since 1994

• There is still significant road based public transport (buses and

taxis) – the increasing congestion on the road network

contributes to an ineffective public transport system

• Urban sprawl contributing to the cost of providing transport

• For cities to work - public transport primary basis for

movement with rail as backbone.

• Passenger rail network as the backbone of the system - key

intervention for integrated transport.

• Investment in Rail – recognition of the importance of rail in

SA.

Page 16: What PRASA is doing to improve the passenger rail service in the Western Cape

20

Suburban Rail Priorities

• Rail renewal and modernisation

• Transformational timetable changes (frequency and

speed) to strengthened off-peak services

• Introduction of a more user friendly / “clock-face”

timetable,

• More flexible ticketing with a revised premium offer

• Better modal integration to support land use growth

• Infrastructure enhancements including higher speed

running

• Creation of an enhanced and customer focussed ‘Metro’

service

• Strengthened passenger security and enhanced station

facilities

• Aligning PRASA planning with broader stakeholder

priorities

• Potential network extensions where rail is the most

appropriate

Page 17: What PRASA is doing to improve the passenger rail service in the Western Cape

Historically, there has been a lack of investment in the Rail Industry;

however, there are large capital projects planned going forward

Projected Expenditure by Freight and Passenger Rail during 2013-2023

Historic Capital Spend in the Rail Industry (1991-2009)1

The average spend on capital projects

during 1991 – 2009 was ~R 740mil.pa

Total capital spend was ~R 14bn over 19

years

Freight Rail has a forecasted spend of ~R 300bn

towards large capital investment programmes

over the next 10 years

Passenger Rail is estimating to invest

~R 172.3bn on key capital programmes over

the next 10 years

Transport mega infrastructure investment

estimated over the next 10 years is ~R 823bn;

which is ~5800% greater than the period

1991 – 2009 (19 years)

R 823bn

Total Transport Mega Projects1

Freight Rail2

R 300bn

R 172.3bn

Passenger Rail3

21

Page 18: What PRASA is doing to improve the passenger rail service in the Western Cape

Challenges facing Rail due to decades of underinvestment

22

Railway infrastructure, rolling stock and technology

has reached the end of its design lifespan

Poor levels of reliability and predictability

High costs of maintenance

Failure to contribute to an efficient transport system

Overcrowding, slow journey times, poor modal

integration

Inability to support economic activity

Limited access to socio-economic opportunities for

rural and urban poor.

Open System – Settlements on the rail reserve.

Economic and Structural Viability, factors include

long distances, low densities and low income

commuters

The last train sets were purchased in the mid 1980s

Technology is old and inherently obsolete - 1950s

22

Page 19: What PRASA is doing to improve the passenger rail service in the Western Cape

Bold strategy to:

Modernise rail to meet travel demand & customerexpectation

Create a modern public entity with

Human;

Financial;

Technical; and

Operational capacity

Deliver quality passenger services on a sustainable andaffordable basis

Acquire 600 new trains (3600 coaches)

Gazetted April 2014 (Government funding of R51b)

PRASA’s Strategic Role

23

Page 20: What PRASA is doing to improve the passenger rail service in the Western Cape

– Impact of under investment over a number of years

What faces Metrorail ?

24

Page 21: What PRASA is doing to improve the passenger rail service in the Western Cape

Operating environment

25

Page 22: What PRASA is doing to improve the passenger rail service in the Western Cape

Operating environment: Mother Nature

26

Page 23: What PRASA is doing to improve the passenger rail service in the Western Cape

Obsolescence and age

28

Page 24: What PRASA is doing to improve the passenger rail service in the Western Cape

Response: Replace vs. Refurbish

29

Page 25: What PRASA is doing to improve the passenger rail service in the Western Cape

30

Response: Replace vs. Refurbish

Page 26: What PRASA is doing to improve the passenger rail service in the Western Cape

– Impact of under investment over a number of years

– Severe retaliation from our Community at large

What faces Metrorail ?

31

Page 27: What PRASA is doing to improve the passenger rail service in the Western Cape

User behaviour

32

Page 28: What PRASA is doing to improve the passenger rail service in the Western Cape

Vandalism

33

Page 29: What PRASA is doing to improve the passenger rail service in the Western Cape

Operating environment

34

Page 30: What PRASA is doing to improve the passenger rail service in the Western Cape

– Impact of under investment over a number of years

– Severe retaliation from our users

– Unprecedented onslaught by criminal elements

What faces Metrorail ?

35

Page 31: What PRASA is doing to improve the passenger rail service in the Western Cape

Operating environment

36

Page 32: What PRASA is doing to improve the passenger rail service in the Western Cape

Response : Target hardening

37

Page 33: What PRASA is doing to improve the passenger rail service in the Western Cape

– Impact of under investment over a number of years

– Severe retaliation from our users

– Unprecedented onslaught by criminal elements

– Increasing vulnerability of our environment

What faces Metrorail ?

38

Page 34: What PRASA is doing to improve the passenger rail service in the Western Cape

Socio-economic environment

39

Page 35: What PRASA is doing to improve the passenger rail service in the Western Cape

– Impact of under investment over a number of years

– Severe retaliation from our users

– Unprecedented onslaught by criminal elements

– Increasing vulnerability of our environment

– Still share the network with Transnet

What faces Metrorail ?

40

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41

Modernisation

WHAT is MODERNISATION???

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42

Modernisation

– Changing the “Psychological Makeup ” of the organisation to become focussed on compliance with the customers requirements and service delivery

– Entrench modern human capital development practices and techniques to ensure that employees reach there maximum potential to ensure consistent service delivery

– Use technology to its best potential to achieve optimal performance of assets and the operational systems

– Be comparatively aligned with international performance norms - ISBERG

Page 38: What PRASA is doing to improve the passenger rail service in the Western Cape

Media Coverage

43

Page 39: What PRASA is doing to improve the passenger rail service in the Western Cape

PRASA’s Capital Investment Outlook

PRASA3

R 172.3bn

Other Transport

Mega Projects2

R 650.7bn

Total Transport

Mega Projects2

R 823.0 bn

Capital Project Breakdown for Key Programmes in PRASA’s Capital investment portfolio(2013 – 2023)1

R 2.0bn

R 2.9bn

R 3.0bn

R 3.1bn

R 3.3bn

R 3.8bn

R 4.0bn

R 4.0bn

R 4.8bn

R 5.6bn

R 8.5bn

R 15.2bn

R 21.0bn

R 26.2bn

R 64.9bn

R 172.3bn

44

Page 40: What PRASA is doing to improve the passenger rail service in the Western Cape

• Rolling Stock Fleet Renewal Program - R 54,2 Billion

• General Overhaul of Metrorail Coaches - R 26,2 Billion

• Signals and Telecommunication Renewal Program - R 21 Billion

• Station Improvement and Facilities Upgrade Program - R 15,2 Billion

• Depot Infrastructure and Equipment Upgrade - R 9,5 Billion

• Capital Intervention program (Minor Works, Safety, SNP) - R 5,6 Billion

• New Locomotives and refurbishment of Mail Line Passenger Service Fleet- R 4,8 Billion

• Electrical Program – Substations, Transmission Lines, OHTE - R 4 Billion

• 120km/h Perway upgrade program - R 4 Billion

• ICT System upgrades and improvements - R 2,8Billion

• National Speed Gate Program - R 2,2 Billion

• Corridor Optimisation and Upgrades - R 2,1 Billion

• Asset Protection Program - R 2 Billion

• Rolling Stock Facilities - R 2 Billion

• Station Modernisation Program – 134 Stations - R 2 Billion

• TOTAL - R 172,2 Billion

PRASA’s Capital Investment Outlook and Modernisation Program

45

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46

Rail Modernisation

Page 42: What PRASA is doing to improve the passenger rail service in the Western Cape

47

Corridor Modernisation – Priority

Page 43: What PRASA is doing to improve the passenger rail service in the Western Cape

• Modernisation to take place at three levels

– Operational efficiency and effectiveness

• 5 Point Plan and Operational Turn Around andrecovery

– Modernisation Projects

• Mega Projects

• Supplementary Projects

• Property Development Projects

• Shared and 3rd Party Projects

• Expansion to the network

– Continuous Operational Improvement and Viability

Metrorail Western Cape Modernisation Program

48

Page 44: What PRASA is doing to improve the passenger rail service in the Western Cape

49

Execution

5-Point Improvement Plan

Service redesign Rolling stock deployment

Infrastructure rehabilitation

Security OperationalSafety

• Timetable

improvement

• Overcrowding

minimization

• Reduction in journey

times

• Strategic

deployment of

rolling stock

• Alignment of

capacity to demand

(train sets and

configuration)

• Allocate Technicians

as backup to

corridors

• Ability to manage

current risks and

constraints

• Reduction of speed

restrictions

• Execution of

maintenance plans

• Supply Chain

Management

support (enabler)

• Acquire appropriate

tools and

equipment

• Strategic deployment

of resources to

protect assets,

employees and

commuters.

• Zero tolerance to

safety and security

breach

• Appropriate

resources, tools and

equipment

• Uniform clothing

• Compliance to

Human Factors

Management

• Reduction of

SPADs and

collisions

• Visible safety

campaigns

(closing doors;

level crossing;

platform

marshals)

Page 45: What PRASA is doing to improve the passenger rail service in the Western Cape

• MEGA Projects• Rolling Stock Recapitalisation

o Depot Modernisation Program• Signalling Recapitalisation

o Replacement of Trunk Radio• Priority Corridor Modernisation and Improvement

• Supplementary Projects• Safety Related Projects (Capital Intervention Program (CIP))• Operational improvements

• Property development• National Station Precinct Development Program

• Shared funded projects• City of Cape Town• Provincial Government of Western Cape • Tri Party • Private Sector

• Network expansions

PRASA Investment Plan and Modernisation Projects

50

Page 46: What PRASA is doing to improve the passenger rail service in the Western Cape

• MEGA Projects• Rolling Stock Recapitalisation

o Depot Modernisation Program

PRASA Investment Plan and Modernisation Projects

56

Page 47: What PRASA is doing to improve the passenger rail service in the Western Cape

Rolling Stock Fleet Renewal Programme

57

Rolling Stock

Fleet Renewal

Programme

Modern Fleet

• PRASA wants to migrate from

1950’s technology to a modern

fleet which is up to world

standards

Programme Requirements

• New Fleet requirement ~7224

procurement at ~360 coaches per

year for two x 10 year contracts

• Total ~R123.5bn over 20 year period

Job Creation

• Creating ~65 000 direct and

indirect jobs

Industrialisation

• Focus on industrialisation through

long term procurement aiming for

above 65% of the value of a coach to

be produced locally

57

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59

Dream

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Exterior Reality

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Reality

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• R123bn programme over 20 year period

• First coaches 2016

• Phase 1: Gibela Rail Transport Consortium

• 3600 coaches: roll-out over 10 years

• R51bn

• BEE partner appointed

• Financial / Commercial Close – April 2014

• Localisation (min 65%) and job creation (±60 000)

Rollout program

-

1 000

2 000

3 000

4 000

5 000

6 000

7 000

8 000

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

2024

2025

2026

2027

2028

2029

2030

2031

2032

2033

2034

Nu

mb

er

8M Salvaged 5M Salvaged 10M 5M 5M GO 5M GO C2 10M 10M GO 10M GO C2 New RS

Page 52: What PRASA is doing to improve the passenger rail service in the Western Cape

– Rolling Stock Recapitalisation• Scope

– Replace full Metrorail fleet include additional capacity over 18 year period

– Phase 1 (2015 – 2025)» 3600 vehicles» Metro – 1215 passengers per 6 coach module» Metro Express – 1025 passengers per 6 coach module» SNP accessible» 120 km/hour» Internal Communications and security systems» Automatic Train Protection

• Status– Phase 1 - completed and preferred supplier appointed – Gibela Rail

Transport Consortium (ALSTOM the technology partner)– Delivery of first test trains expected 2015/16– Deployment to regions 2016 onwards– First train sets to be manufactured in Brazil, main production to take

place in South Africa

63

PRASA Investment program - MEGA projects

Page 53: What PRASA is doing to improve the passenger rail service in the Western Cape

6464

• R123bn programme over 20 year period

• First coaches 2016

• Phase 1: Gibela Rail Transport Consortium

• 3600 coaches: roll-out over 10 years

• R51bn

• BEE partner appointed

• Financial / Commercial Close – April 2014

• Localisation (min 65%) and job creation (±60 000)

New Generation Rolling Stock

-

1 000

2 000

3 000

4 000

5 000

6 000

7 000

8 000

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

2024

2025

2026

2027

2028

2029

2030

2031

2032

2033

2034

Nu

mb

er

8M Salvaged 5M Salvaged 10M 5M 5M GO 5M GO C2 10M 10M GO 10M GO C2 New RS

Page 54: What PRASA is doing to improve the passenger rail service in the Western Cape

Key Features of a Modern Train (1/3)

Right for the PRASA railway of the future:• 3 600 vehicles – 600 Trains (6 coach modules)• 1,346 passengers per 6-car train (Metro)• 1,186 passengers per 6-car train (Metro Express)• Commitment to PRASA reliability targets• 31% energy saving compared to 8M Stock• Design life of 40 years• Real time diagnostic data for maintenance planning• Passenger counting for operations planning

65

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66

Salt River Depot Upgrade

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67

Design and construct (5) fully functionalmodern maintenance depots that will be ableto support and service:

– PRASA’s new metro train sets by the time thefirst new train sets are delivered in 2016.

– PRASA’s existing metro train sets up until 2034.

– MTEF R1.9bn

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Page 58: What PRASA is doing to improve the passenger rail service in the Western Cape

www.prasa.com

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Page 61: What PRASA is doing to improve the passenger rail service in the Western Cape

• MEGA Projects• Rolling Stock Recapitalisation

o Depot Modernisation Program• Signalling Recapitalisation

o Replacement of Trunk Radio

PRASA Investment Plan and Modernisation Projects

72

Page 62: What PRASA is doing to improve the passenger rail service in the Western Cape

Signaling Renewal

73

• Current Signaling: Only 14% not exceeded design life; obsolete technology; challengewith maintenance and spares

• Commencing immediately with building blocks towards – envisioned signaling system (in cab):

– Replace current signaling (interlocking).

– New train control centres.

– Increase operational safety, capacity and train performance.

– Align first phase signaling installation with new rolling stock delivery program.

• Phase 1: ± R7 billion

ACTION COST (R x bn) ANTICIPATED COMPLETION

Gauteng 1 R1.1 11/04/2016

Durban region R1.3 13/05/2018

W Cape region R1.8 22/05/2018

Gauteng 2 R2.7 30/06/2020

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Page 63: What PRASA is doing to improve the passenger rail service in the Western Cape

Resignalling Project

74

Page 64: What PRASA is doing to improve the passenger rail service in the Western Cape

• MEGA Projects• Rolling Stock Recapitalisation

o Depot Modernisation Program• Signalling Recapitalisation

o Replacement of Trunk Radio• Priority Corridor Modernisation and Improvement

PRASA Investment Plan and Modernisation Projects

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Page 65: What PRASA is doing to improve the passenger rail service in the Western Cape

Station Modernisation (including ISAMS Project)

76

76

• 135 stations prioritised for upgrade

• Phase 1: 27 Stations

• Construction to commence on 14 stations -

2014/15

• Cape Town – Philippi and Nolungile stations

• Station building

• Integrated Station Access Management

Solutions (ISAMS)

• Speed gates

• Electronic information displays

• PA systems

• CCTV

• Intermodal facilities, walkways / NMT

• Commercial opportunities

• MTEF – R1.5bn

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77

New stations

Philippi

Mandalay

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New stations

Philippi

Mandalay

Nolungile

Bonteheuwel

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New stations

Philippi

Mandalay

Lentegeur

Stock Road

Page 69: What PRASA is doing to improve the passenger rail service in the Western Cape

Philippi Station

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Page 70: What PRASA is doing to improve the passenger rail service in the Western Cape

PHILIPPI CONCOURSE: New Station Building

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Page 71: What PRASA is doing to improve the passenger rail service in the Western Cape

PHILIPPI CONCOURSE: New Station Building25 September 2014

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Page 72: What PRASA is doing to improve the passenger rail service in the Western Cape

PHILIPPI CONCOURSE: New Station Building25 September 2014

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PHILIPPI CONCOURSE: New Station Building25 September 2014

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Page 74: What PRASA is doing to improve the passenger rail service in the Western Cape

• MEGA Projects• Rolling Stock Recapitalisation

o Depot Modernisation Program• Signalling Recapitalisation

o Replacement of Trunk Radio• Priority Corridor Modernisation and Improvement

• Supplementary Projects• Safety Related Projects (Capital Intervention Program (CIP))• Operational improvements

PRASA Investment Plan and Modernisation Projects

85

Page 75: What PRASA is doing to improve the passenger rail service in the Western Cape

• MEGA Projects• Rolling Stock Recapitalisation

o Depot Modernisation Program• Signalling Recapitalisation

o Replacement of Trunk Radio• Priority Corridor Modernisation and Improvement

• Supplementary Projects• Safety Related Projects (Capital Intervention Program (CIP))

o Perway rehabilitationo Electrical upgradeso Telecommunications o Rolling Stocko ICT

PRASA Investment Plan and Modernisation Projects

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Page 77: What PRASA is doing to improve the passenger rail service in the Western Cape

Phase 1

• Philippi Station

Phase 2a

• Nolungile Station

• Lentegeur Station

• Bonteheuwel Station

• Mandalay Station

• Stock Road Station

Phase 2b

• Khayelitsha Station

• Nonkqubela Station

• Mutual Station

• Bellville Station

• Heideveld Station

• Pinelands Station

• Ndabeni Station

• Maitland Station

• Koeberg Road Station

• Salt River Station

• Netreg Station

• Ysterplaat Station

• Esplanade Station

• Nyanga Station

• Woodstock Station

• Kuyasa Station

• Chris Hani Station

• Kapteinsklip Station

Station Upgrade

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Page 78: What PRASA is doing to improve the passenger rail service in the Western Cape

Conclusions

• Assets of Metrorail are reaching the end oftheir life cycle

• Metrorail is facing serious external challenges

• PRASA has a positive response to this matter

• “The Future is Here”

• Significant progress on key projects

• Stakeholder Ownership

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Page 79: What PRASA is doing to improve the passenger rail service in the Western Cape

THANK YOU ENKOSI DANKIE

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