what makes a successful workplace environment and … · influence on comfort, productivity and...
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WHAT M A KES A SUCC ESSF UL WORKPL AC E
ENV IRONM ENT A ND C A N WE M EA SURE I T ?
WO RKP L ACE ANALY T ICS
Daniel Knott
Associate Sustainability Engineer
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The big picture - creating a successful workplace…
Floor Building Site Urban
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S U CC E S S F U L W O R K P L AC E
We probably all have an idea of what is a successful working environment and what is not
Views – interesting range of
internal and external
Natural
daylight
Fresh air feel
but not cold
Satisfactory
noise levels
Ease of movement -
connectedness
Collaborative but with
areas that provide privacy
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S U CC E S S F U L W O R K P L AC E
We probably all have an idea of what is a successful working environment and what is not
We are biased by our role
HR
For an asset owner, it might be
about the highest revenue returns, and lowest void periods.
A Facilities Manager, it might be the
ability to easily control and optimise
the building, and keep maintenance and running costs down.
it might be about control
of absenteeism,
For a company director it
might be about the number of
quality interactions between staff, or even staff retention,
.
And for an individual, it might be
about a sense of belonging, having
the ability to control their
workspace, or the ability to get their job done, efficiently and enjoyably.
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S U CC E S S F U L W O R K P L AC E
We probably all have an idea of what is a successful working environment and what is not
We are biased by our role
Within design stages, new build is often computationally optimised but can this optimisation
process continue in occupation?
Sensors
Raw data Processed data
Controls revised
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T H E S T U D Y A R E A :
F LO O R O F A LO N D O N H Q ( F T S E 1 0 0 )
Hot desking open plan office space with meeting
rooms.
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T H E S T U D Y A R E A :
F LO O R O F A LO N D O N H Q ( F T S E 1 0 0 )
Project Summary:
Environmental conditions have a strong
influence on comfort, productivity and
wellbeing in workplaces.
Our innovative work is leveraging real-time data
to bring people, space and environment
together.
Having such a holistic view of a workplace allows
our client to gain insights in to how people use
spaces and make evidence based strategic
decisions relating to processes and strategies to
enhance success.
This approach could directly support our client
to optimize their spatial layouts to provide a
better environment for their employees.
We access live and historical data from
office sensors capturing people activities,
environmental conditions (temperature,
noise, CO2 etc.), and space utilization. A
bespoke dashboard communicates the
trends in this data in a highly visual way –
providing high level insights that can help
ultimately enhance wellbeing productivity.
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DATA AVA I L A B I L I T Y
Sensor placement for current data analysis
Open work space: Co2 [ppm], Humidity [%
RH], Light [lx], Noise [dB], Temperature [°C]
Open work space: Co2 [ppm], Humidity [%
RH], Light [lx], Noise [dB], Temperature [°C]
Meeting room 3: Co2 [ppm], Humidity [%
RH], Light [lx], Noise [dB], Temperature [°C]
Meeting room 2: Co2 [ppm], Humidity [%
RH], Light [lx], Temperature [°C]
Meeting room 1: Humidity [% RH], Light
[lx], Temperature [°C]
7
11
48
52
53
Kitchen: Humidity [% RH], Light [lx],
Temperature [°C]
Print room: Humidity [% RH], Light [lx],
Temperature [°C]64
57
7
11 48 52
57
6453
ID
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DATA P R O C E S S I N G
Internet of Things / Sensors
Buro Happold
Analytics IP &
Data Lake
Environment
Buro Happold DisciplineTeams
Specialists
SustainabilityDashboard & Apps
Decision makers
Staff
Client
BMS
BIM / GIS
Raw Data
Processed Data
Space
People
Infrastructure
Access to
1
2
3
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DA S H B OA R D - I N T R O D U C T I O N
Clear interface for distilling large data set
Interactive user experience
Control result detail
Easy access – hosted online
Dashboard & Apps
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DA S H B OA R D - E X P L A N AT I O N
High level review of Data
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DA S H B OA R D - E X P L A N AT I O N
Heat Map
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Spatial representation of data
DA S H B OA R D - E X P L A N AT I O N
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DA S H B OA R D - E X P L A N AT I O N
Suggested comfort ranges with
dial representing data points
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DA S H B OA R D - E X P L A N AT I O N
Data profiles for user inputted
time period
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Measuring the success,
and influencing it
Temperature
Humidity
CO2
Noise
Light
Space utilisation
Meeting room utilisation
Desk utilisation
Elevator usage
People location
Footfall
Level of interaction
Dwell time
Productivity
Movements
P E O P L E
CO M F O RT
S PAC E
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S PAC E
0
200
400
600
800
1000
1200
0 1 2 3 4 5 6M
inu
tes
spen
t in
ro
om
Number of people in the room
Meeting Rooms Occupancy
Room 1
Room 2
Room 3
P E O P L E
CO M F O RT
low occupancy in large meeting
rooms.
.
48 52 53
48
52
53
Meeting room is statistically most likely
not to be used as a ‘meeting’ room!
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S PAC E
0
200
400
600
800
1000
1200
0 1 2 3 4 5 6
P E O P L E
CO M F O RT
We would hypothesise that this high
frequency of single occupancy in meeting
rooms is a reaction to the open plan office
and is probably common to most open plan
offices
Solution would be to provide a variety of
partitioned room sizes.
On the day note: This supports previous discussions on Privacy
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S PAC E P E O P L E
CO M F O RT
63%
37%
Co2
100%
Light
12%
88%
Humidity
21%
79%
Temperature
Comfort ranges
CO2: < 1000 ppm
Light: > 300 Lux
Humidity: between 30% and 60%
Temperature: between 20°C and 28°C
Within comfort range
Outside of comfort range
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S PAC E P E O P L E
CO M F O RT
1/3 people hours out of Co2 target range
0
200
400
600P
eo
ple
* H
ou
r
Co2 levels [ppm]
Occupancy – Co2 Correlations:
Open work space
400 1200
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S PAC E P E O P L E
CO M F O RT
Why are certain hot desks empty
while others are very popular?
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We want to continually develop this process so that ultimately the
subjective and perception based metrics are as robust as recorded metrics, such as air temperature.
In this space highly successful office spaces will exist.
W H E R E N E X T ? - V I S I O N
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W H E R E N E X T ?
Remainder of presentation details our current development areas
Potentially realised on upcoming Buro Happold projects
Expand study area
Current
client
Our new office space
(2019)
Your project
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S PAC E P E O P L E
CO M F O RT
O V E R L AY I N G R E CO R D E D DATA A N D
P R E D I C T I V E M O D E L L I N G
Sunlight on desk spaces
Link to BMS blinds to determine
occupancy override
Do people prefer different sunlight
conditions for various spaces?
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S PAC E P E O P L E
CO M F O RT
O V E R L AY I N G R E CO R D E D DATA A N D
P R E D I C T I V E M O D E L L I N G
Daylight distribution
Combine data recorded from
sensors with daylight analysis to
map full daylight distribution across
spaces
Data then can correctly adjust
artificial lighting across office
48
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S PAC E P E O P L E
CO M F O RT
63%
37%
Co2
100%
Light
12%
88%
Humidity
21%
79%
Temperature
T E S T K N O W N CO M F O RT I N D I C E S
- P OT E N T I A L TO C R E AT E B E S P O K E
CO M F O RT I N D E X
Statistically comfortable?
Using occupancy as a proxy for comfort, recorded data
has indicated that occupants are willing to be in spaces
that would be classed as overheating
Process is likely to support
adaptive comfort principles.
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S PAC E P E O P L E
CO M F O RTIs low occupancy due to
proximity to glazing?
D E V E LO P N E W S PAT I A L R U L E O F T H U M B
Reconfigure desk to create
perimeter circulation routes
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S PAC E P E O P L E
CO M F O RT
Create three differing meeting room
environments and test to see which is most used.
For example:
- Relax conditioning set points
- Introduce circadian lighting strategy
- Install standing tables / no seats
‘ G A M E ’ T H E S PAC E
1 2 3
Proactive engagement with the space
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Use of proxy’s are normal practice but process could be more robust with feedback loop
When an occupant seemingly has a choice we assume that the option taken is preferred.
For example, we would use occupant location within a office as a proxy for comfort – by
choosing a location they are happy/comfortable. However there might be reasons that
this proxy is not always correctly assumed – Someone using a particular desk because it
has the require IT support (screen, thin client, etc).
W H E R E N E X T ? - P R OX Y ’ S
Quick Comfort question
Is your current environment/workplace comfortable ?
Please feel free to consider the following before answering:
- Noise levels
- Air temperature
- Draughts / lack of fresh air
- Access to natural daylight / glare
By introducing a feedback loop we can accurately
record whether an occupant is comfortable.
A pop-up along with occupant location would be
enough to start compiling stronger comfort
metrics
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www.smart-space . io
S M A R T S P A C E
Daniel Knott
Associate Sustainability Engineer