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    ENTERPRISE RESOURCE PLANNING

    (ERP)

    Presented by:

    Rick Bekanich

    Pete Brenkosh

    Amandeep Kaur

    Dee Walski

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    OVERVIEW

    What is ERP? Evolution of ERP

    Components of ERP Advantages/Disadvantages Success/Failures

    Summary

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    DEFINITIONS

    EnterpriseOrganization designed to provide goods and/or

    services to consumers

    ResourceAny physical or virtual entity of limited availability,

    or anything used to help one earn a living (e.g.

    employees, materials, etc.) Planning

    The organizational process of creating and

    maintaining a plan.

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    WHAT IS ERP?

    4

    Is a method for the effectiveplanning of all resources of amanufacturing and repair facility

    Predicts and balances demandand supply. It is an enterprise-wide set of forecasting, planningand scheduling tools .

    Links customers and suppliers intoa complete supply chain

    Sales and Operations

    Planning

    Master Production

    Scheduling

    Production Execution

    and Control

    Capacity Requirements

    Planning

    Business Planning

    1

    2

    4

    3

    6

    Material Requirements

    Planning

    5

    Enterprise Resource Planning (ERP)

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    WHAT IS ERP?

    5

    Employs proven processes fordecision-making

    Coordinates sales, marketing,

    operations, logistics,purchasing, finance, productdevelopment, and humanresources.

    Sales and Operations

    Planning

    Master Production

    Scheduling

    Production Execution

    and Control

    Capacity Requirements

    Planning

    Business Planning

    1

    2

    4

    3

    6

    Material Requirements

    Planning

    5

    Enterprise Resource Planning (ERP)

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    WHAT IS ERP?

    6

    Its goals include high levels of

    customer service, productivity, cost

    reduction, and inventory turnover,

    and it produces the foundation for

    effective supply chain management

    and e-business.

    It does this by developing valid plans

    and schedules so that the right

    resources manpower, materials,

    machinery, and money are available

    in the right amount when needed.

    Sales and Operations

    Planning

    Master Production

    Scheduling

    Production Execution

    and Control

    Capacity Requirements

    Planning

    Business Planning

    1

    2

    4

    3

    6

    Material Requirements

    Planning

    5

    Enterprise Resource Planning (ERP)

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    WHAT IS ERP?

    7

    Applies a single set of resource

    planning tools across the entire

    enterprise

    Provides a real time integration of

    sales, operating, and financial data

    Connects resource planning

    approaches to the extended supply

    chain of customers and suppliers.

    Sales and Operations

    Planning

    Master Production

    Scheduling

    Production Execution

    and Control

    Capacity Requirements

    Planning

    Business Planning

    12

    4

    3

    6

    Material Requirements

    Planning5

    Enterprise Resource Planning (ERP)

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    WHAT IS ERP?

    Enterprise Resource Planning

    ERP is a real time system

    ERP is an integrated information system for

    identifying and planning the enterprise-wideresources needed to take, make, ship, andaccount for customer orders

    ERP is an extension of MRP. Where MRPfocused mainly on manufacturing, ERP includesall of the processes required to operate abusiness

    8

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    ERP COMMON DEFINITION AND

    EVOLUTION

    Moving from the Informal to the Formal System (Valid

    Schedules) is the key to ERP Business Benefits Realization

    9

    Reorder Point

    Estimate of Demand

    Excessive Shortages

    Hot List Priorities

    Front End Loaded Schedules

    Funny Numbers

    Lack of Accountability

    Excessive Mth/Yr End Overtime

    Long Cycle Times

    Unreliable Customer Promises

    Poor Operational Performance

    Informal SystemInformal System(Order Launch & Expedite)(Order Launch & Expedite)

    Time-Phased Order Point

    Actual Calculated Demand

    Minimal Shortages

    Order Due Date Priorities

    Level Loaded Schedules

    Reliable / Accurate Numbers

    Single Point Accountability

    Level Loaded Capacity

    Short Cycle Times

    On-time Shipments

    High Operational Performance

    Formal SystemFormal System(Valid Schedules)(Valid Schedules)

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    ERP COMMON DEFINITION AND

    EVOLUTION

    MRP / ERP Evolution

    10

    Closed

    Loop

    MRP

    (70s)

    MRP

    II

    (80s)

    MRP

    (Late 60s)ERP(90s)

    Source: ERP Making It Happen, Thomas F. Wallace and Michael H. Kremzar

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    ERP COMMON DEFINITION AND

    EVOLUTION

    11

    Closed LoopMRP

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    MRP, MRPII AND ERP

    12

    MRP

    Material Requirements Planning

    MRP is a process that uses the bill of material, inventory data,

    and planned receipts to calculate requirements and recommend

    the release and/or reschedule of materials (Original concept of

    scheduling the quantity and timing of production and related

    purchase orders for raw materials)

    MRP II

    Manufacturing Resource Planning

    Customer &

    ProductInformation

    CustomerService

    Logistics &

    MaterialsManagement

    MRP II

    Integrated

    FinancialFunctions/

    Processes

    Enterprise Resource Planning

    70s

    80s

    90s

    Feedback

    Feedback/ Real Time Access to Information

    The concept of ERP has evolved over time.

    The acronyms are used in three different but related contexts.

    MRP

    MRPII

    ERP

    Shop Floor

    Control

    Sales &

    Operations

    Planning

    Demand

    Management

    Business

    PlanningMRP

    Supplier

    Scheduling

    ERP

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    WITH ERP

    13

    The benefits for an organization that is using ERP.

    Orders, promised to customers on certain dates, aremore often fulfilled.

    Data can now be entered on-time.

    People no longer heavily rely on hot lists, shortagelists or who yells the loudest.

    There are fewer inaccuracies in inventory causingfewer production problems.

    Less money gets tied up in unwanted inventory

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    WITH ERP (CONTD)

    14

    Fewer expensive rush orders are placed to

    replenish inventory the computer did not know

    was needed, because master data (BOMs, Routes,

    etc) changes were not processed.

    Net Operating Results (NOR) is positively affected

    by more accurate data and transaction reporting.

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    15

    ERP MANUFACTURING MODEL

    Production Execution &

    Control

    Capacity Requirements

    Planning

    Master Production

    Scheduling

    Sales and OperationsPlanning

    Business Planning1

    2

    4

    3 6

    5 Material RequirementsPlanning

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    BUSINESS PLANNING

    16

    Business Planning is:

    Customer driven and usually

    done on an annual basis.

    Five year funding priorities

    (current plus four)

    Sales and Operations

    Planning

    Production Execution

    and Control

    Capacity Requirements

    Planning

    Material Requirements

    Planning

    Master Production

    Scheduling

    Business Planning

    12

    3

    4

    5

    6

    Business

    Planning1

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    SALES AND OPERATION PLANNING

    Sales and Operations planning:

    It is an integrated businessmanagement process throughwhich the executive continuallyachieves focus, alignment and

    synchronization among allfunctions of the organization

    17

    Sales and Operations

    Planning

    Production Execution

    and Control

    Capacity Requirements

    Planning

    Material Requirements

    Planning

    Master Production

    Scheduling

    Business Planning

    12

    3

    4

    5

    6

    Sales and operationsPlanning2

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    SALES AND OPERATION PLANNING

    18

    Sales and Operations Planning (S&OP)

    Includes:

    It includes an updated sales plan,

    inventory plan, customer lead

    time(backlog) plan, new product

    development plan, strategicinitiative plan and resulting

    financial plan.

    Stated in terms of dollars

    Change is inevitable

    Sales and Operations

    Planning

    Production Execution

    and Control

    Capacity Requirements

    Planning

    Material Requirements

    Planning

    Master Production

    Scheduling

    Business Planning

    12

    3

    4

    5

    6

    Sales and operationsPlanning2

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    MASTER PRODUCTION SCHEDULING

    19

    Capacity Requirements

    Planning4

    Production Execution

    and Control6

    Material Requirements

    Planning5

    Key Components of ERP

    Master ProductionScheduling3

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    MASTER PRODUCTION SCHEDULING (MPS)

    20

    The Master Production Schedule (MPS) is:

    It is the plan for production, staffing, inventory etc. it is linked to

    manufacturing where the plan indicates when and how much of

    each product will be demanded.

    It supports all production strategies including make-to-stock,

    assemble-to-order, engineer-to-order, and make-to-order

    A realistic Monthly and Weekly Schedule determined by looking

    at capacity and resources

    The schedule that the Master Scheduler maintains, and in turn, itbecomes a set of planning numbers that drives Material

    Requirements Planning

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    MASTER PRODUCTION SCHEDULING (MPS)

    21

    SupplyDemand

    Production Supplier Forecast Orders

    The Role Of The Master Scheduler:

    Maintaining a Perfect Balance between Demand & Supply

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    CAPACITY REQUIREMENTS PLANNING (CRP)

    22

    Production Execution

    and Control6

    Material Requirements

    Planning5

    Key Components of ERP

    Master Production

    Scheduling3Capacity

    RequirementsPlanning4

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    CAPACITY REQUIREMENTS PLANNING

    (CRP)

    23

    Capacity Requirements Planning Process

    Is the function of establishing, measuring and adjusting

    limits or levels of capacity (workload)

    Determines, in detail, the amount of labor and machine

    resources required to accomplish the tasks of production

    by exploding quantities in the schedule against the hours

    and work centers identified in the routing.

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    CAPACITY REQUIREMENTS PLANNING

    (CRP)

    24

    Capacity Requirements Planning (CRP) (Contd)

    Capacity How much work of a given type can a shop do in a

    given period of time.

    Required Capacity How much machine time and labor will be

    needed from that shop to complete their work relating to anasset or assets.

    Load What was Planned and what was released to the shops.

    Work Center- Is a specific production area, consisting of one or

    more people and/or machines with similar capabilities, which

    can be considered as one unit for purposes of capacity

    requirements planning, detailed scheduling, and costing.

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    CAPACITY REQUIREMENTS PLANNING

    (CRP)

    25

    A Work Center (Contd)

    The following types of information is needed

    when defining the capacity of a Work Center

    Shop Calendar

    Shifts per day

    Shift durations

    Breaks / Non-productive time Number of individuals/machines available

    per shift

    Utilization

    Efficiency

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    CAPACITY REQUIREMENTS PLANNING

    (CRP)

    26

    Capacity Requirements Planning Process (contd)

    Requires valid asset schedules to properly analyze and

    manage future capacity over/under load conditions

    Capacity imbalances will be worked by Master

    Scheduling.

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    CAPACITY REQUIREMENTS PLANNING (CRP)

    27

    There are four factors affecting available capacity.

    Type of Work

    Plant and Equipment

    Skill level/Work effort required

    Material

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    CAPACITY REQUIREMENTS PLANNING (CRP)

    28

    Priority:

    What is needed, how much is needed, and when it is needed.

    In the long and short term

    priority and capacity must bebalanced.

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    CAPACITY REQUIREMENTS PLANNING (CRP)

    29

    LMSs and Master Schedulers:

    Review Projects Received from Item Managers

    Analyze requested delivery schedules.

    Review Capacity

    Accept or re-negotiate dates with Item Managers

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    MATERIAL REQUIREMENTS PLANNING (MRP)

    30

    Capacity RequirementsPlanning4

    Master Production

    Scheduling3

    Production Execution

    and Control6

    Key Components of ERP

    Material RequirementsPlanning5

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    MATERIAL REQUIREMENTS PLANNING

    (MRP)

    MRP is a process that uses the:

    Bill Of Material (BOM, components lists)

    Material Master

    Route data or Production Order after creation (this isused to create the MPS schedule)

    Inventory data

    31

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    MATERIAL REQUIREMENTS PLANNING

    (MRP)

    32

    MRP:

    Uses Delivery Schedule, Production Order

    BOM/Route, and Inventory Data to

    calculate requirements for materials)

    Creates detailed schedules for material:

    make, repair, buy

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    33

    Definitions and Terminology

    The MRP Controller

    Is the person responsible for a material or group of

    materials in MRP

    Material Requirements Planning (MRP)

    MRP is a calculation method geared toward determining

    how much of which materials are required and roughly

    when they should be ordered to fulfill a set of product

    orders. The results of the calculation are recommended

    planned orders by time period.

    DEFINITIONS AND TERMINOLOGY

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    DEFINITIONS AND TERMINOLOGY

    Manufacturing (MBOM)

    All the materials needed for completion of an assembly

    Repair (R-BOM) - A1, IO etc.

    List of of what MAY be needed If we dont order what we think we Might

    need, we cant have the material ahead of the

    asset.

    34

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    35

    BOM

    BOM

    A BOM is a comprehensive list of

    materials necessary for a build or repair

    of a quantity of one (1)

    The components list is a list of parts forthe total production order

    ROUTE

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    ROUTE

    Route

    Where the work is done for a ProjectShops/Machines/People/Hours/Project Dates

    Work CentersCapacity

    Manufacturing Route

    Repair Route

    36

    BOM ALLOCATION

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    BOM ALLOCATION

    37

    Materials can be assigned to a specific routing operation, especially

    when total cycle times are long, to distribute shop floor deliveriesand minimize work in process inventories. Without this

    assignment, ERP systems must assume the material is needed at

    the start of the first operation of the order.

    MATERIAL DELIVERY

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    38

    MATERIAL DELIVERY

    PARTS:

    The Right Parts

    In the Right Quantities

    At the Right Time

    The Basic Logic of MRP

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    39

    After determining what will be made (MPS) and

    what it will take (BOM), the MRP logic works

    through a series of questions.

    Yes No

    HaveEnough?

    Ordered

    Enough?

    Done

    No Yes

    Due On

    Time?

    Done

    Yes No*Reschedule

    Order Done

    Place Order

    The Basic Logic of MRP

    Determine the material needed to meet the

    MPS.

    What to Order

    How Much to Order

    When to Order

    When to Schedule DeliveriesKeep Priorities Current

    OnlyReschedule

    as last resort

    MRP LOGIC

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    40

    MRP LOGIC

    TIME

    Some Assets take longer to repair than others so there ismore time involved

    MATERIAL

    Some Materials have longer lead times than others so

    more time is involved

    QUANTITY

    If we have it or are going to have it we dont need to

    order it

    MRP

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    41

    The Bill of Material provides the scheduling frameworkaround which the entire ERP process & system operates

    A

    C

    D E4

    7

    2 5

    63

    1B

    Master Scheduled Item(Independent Demand Item)

    DependentDemandItems

    (Planned byMRP -

    includes bothBuy and Make

    / Repair

    Items)

    MRP

    MRP

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    42

    Opening

    Period

    10 days

    Lead (Ship) time

    from Vendor

    (Varies)

    Goods Receipt

    Processing Time

    5 Days

    Material Stored in

    Inventory

    07 Dec

    Exception Message

    Generated 05 Planned Delivery time

    Contracting

    Local Proc

    23 days

    CRA to Stock

    OP10

    1 day

    OP20

    3 days

    OP30

    5 days

    OP40

    1 day

    OP50

    2 days

    OP60

    10 days

    Production

    Order Finish Date

    (Delivery Date)

    30 Dec

    20 Dec18 Dec17 Dec12 Dec09 Dec

    08 Dec

    Production

    Order Start Date

    Production Order

    Material Allocated to OP 10

    Purchase Order

    Production Order

    Opening

    Date

    Release

    Date

    MRP

    Date

    MRP uses Backwards Scheduling

    08 Dec

    MRP

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    PRODUCTION EXECUTION AND CONTROL

    43

    Capacity RequirementsPlanning4

    Master Production

    Scheduling3

    Material Requirements

    Planning5

    Key Components of ERP

    Production Executionand Control6

    PRODUCTION EXECUTION AND

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    PRODUCTION EXECUTION AND

    CONTROL

    44

    Production execution and control consists of three main parts:

    Scheduling:

    Operational dispatching to satisfy production

    requirements

    Execution:

    Physically execute the production schedules

    Reporting and Monitoring:

    Track work progress

    and report the statusof production

    activities (type 8s)

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    ADVANTAGES OF ERP

    Integrates processes so a company canperform more efficiently

    Design Engineering , the process used to

    create it is just as important as end result(how to make the best product)

    The revenue cycle from invoice through cash

    receipts

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    ADVANTAGES OF ERP

    Managing interdependencies of complex billof materials

    Tracking the 3-way match between purchase

    orders (what was ordered), inventory receipts(what arrived) , and costing ( what the vendorinvoiced)

    Order tracking allows the company to getdetailed information on customers

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    ADVANTAGES OF ERP

    The accounting for all of these tasks, trackingthe revenue, cost and profit on a granularlevel.

    Use of a dating structure which can allow thecompany to be informed when the productshould be updated

    ERP security , protect a company againstcrimes such as embezzlement or industrialespionage

    Allow product to be produced of higher

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    DISADVANTAGES OF ERP

    Cost: Average cost to implement: SAP: $16.8 million

    Oracle: $12.6 millionMicrosoft: $2.6 million

    Tier 2: $3.46 million Time: Average time to implement: SAP: 20 months

    Oracle: 18.6 months

    Microsoft: 18 monthsTier 2: 17.8 months

    Source: 2008 ERP Report Part II: Comparing Leading Tier 1 and Tier 2 ERP Solutions

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    DISADVANTAGES OF ERP

    Continually trained on how to use it Success is fully dependent on how the

    workers utilize it Biggest problem is it is hard to customize

    very few companies can use it right out of

    the boxModifications are expensive and tedious Even after changes still limited in certain

    areas

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    DISADVANTAGES OF ERP

    Making the necessary changes may makethe company less competitive in the marketplace

    License fees Technical support from ERP departments has

    been questioned Security, corporate representatives must

    give sensitive information to tech supportdepartment

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    ERP SUCCESS

    Business benefits realized: SAP: 72.2%Oracle: 58%Microsoft: 68%

    Tier 2: 68.6%

    Source: 2008 ERP Report Part II: Comparing

    Leading Tier 1 and Tier 2 ERP Solutions

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    ERP SUCCESS

    Airbus Overall cost savings of4 million since the project began in March 2005 Increased user friendliness, with

    solution fully integrated into the Airbus employee portal Reimbursement cycle significantly

    reduced from over 15 days to less than 10 days Single reporting tool with increased

    transparency for travel management,

    procurement, controlling, and line management Increased productivity and

    satisfaction of Airbus employees

    Canadian nationalRailway

    Canadian National Railway Company realizedsignificant financial benefits,

    including the following: Over CAD 400 million in hard benefits on a CAD

    200 million investment CAD 84 million in one-time inventory and

    financial savings Over CAD 100 million savings per year in asset,

    procurement, labor, and technology

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    ERP SUCCESS

    Nestle Gained ability to track products through the complete production and delivery

    cycle

    Complied with requirements for tracing

    foodstuff products Retained internal identification codes while supporting multiple external

    business

    partner needs

    Accelerated time to market for newproducts by capturing process and product

    Hewlett Packard Increased response to forecasting

    accuracy

    Achieved service levels of 94% to 97%

    Improved accuracy of inventory targeting

    based on variation analysis Implemented a better mix of inventory at individual locations

    Gained the ability to track inventory at

    the

    location, SKU-item, and time-frame level

    Provided on-time information fordecision

    making

    Tightly integrated planning and

    execution

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    ERP FAILURES

    Hershey Foods - lead to massive distributionfailures loss of 27 % of market

    Foxmyer Drug system implementation

    failure lead to collapse of company IRS- Took 10 yrs to complete and cost $50

    BillionOregon Dept of Motor Vehicles- took eight

    years and public out cry killed project

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    ERP FAILURES

    State of Florida welfare system- plagued withnumerous computational errors and $260million in overpayment

    GreyHound Bus trip reservations and busdispatch system lost $6 million

    Norfolk Southern Rail Road lost $113 Million

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    REASONS FOR ERP FAILURES

    When the management is not controlling the scope of the project especiallywhen you expect the consultant to provide a magic bullet, is a recipe for failure.

    Changing the sails in midstream, by certain deliverables expected within athird of the documented times and volumes is a recipe for failure.

    By engaging in other corporate projects competing for the meager financesmidway, is a recipe for failure

    By not having proper change management policies and procedures, is arecipe for failure

    By going for consultants without prior experience or ERP solutions in which

    you are the only company within your industry, could be a recipe for failure

    If you do not have a knowledge transfer inscribed in the consulting contract, isa recipe for failure

    If the vendor does not understand your business, is a recipe for failure

    If the project has no clear phases, deliverables and quality controlcomponents, is a recipe for failure

    If you have not re-engineered your business processes to be compatible withthe capabilities of the technology, is a recipe for failure

    Having multiple vendors within the one project, is a recipe for failure Not having an external project audit committee, is a recipe for failure

    Not having a clear end-user training program to transfer skills to employees, isa recipe for failure

    Having the project run as a "one-man show", is a recipe for failure

    Having the management over- committed (excessively ambitious, promptingunrealistic deadlines), is recipe for failure

    Team member not being accountable for actions, is recipe for failure

    Low morale within team, is recipe for failure

    Unclear statement of requirement, is a recipe for failure

    In no standard implementation methodology use, is a recipe for failure

    Inadequate requirements definition (current processes are not adequately

    addressed), is a recipe for failure

    Poor ERP package selection (the package does not address the basic

    business functions of the client), is a recipe for failure

    Inadequate resources employed by the client, is a recipe for failure

    Internal resistance to changing the 'old' processes, is a recipe for failure

    A poor fit between the software and users procedures, is a recipe for failure

    A bottom up approach is employed (the process is not viewed as a top

    management priority), is a recipe for failure

    The client does not properly address and plan for the expenses involved, is arecipe for failure

    If any functional gaps have not been identified (GAP analysis), is a recipe forfailure

    If the implementation does not take into account future technologicalconvergence, is a recipe for failure

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    ERP IN A NUTSHELL

    ERP attempts to integrate all departmentsand functions across a company onto asingle computer system that can serve all

    those different departments, particular needs. ERP automates the tasks involved in

    performing a business process

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    ERP IN A NUTSHELL

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    ERP IN A NUTSHELL

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    EXAMPLE OF ERP AT WORK

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    SUMMARY

    ERP is a business wide common systemCan integrate all of the business units Very expensive and time intensive Proper implementation can help the business

    function better Poor implementation can hurt the business

    immensely Training

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    REFERENCES

    ERP Making It Happen, Thomas F. Wallaceand Michael H. Kremzar

    2008 ERP Report Part II: Comparing

    Leading Tier 1 and Tier 2 ERP Solutions

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    QUESTIONS??