what is erp 6
TRANSCRIPT
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ENTERPRISE RESOURCE PLANNING
(ERP)
Presented by:
Rick Bekanich
Pete Brenkosh
Amandeep Kaur
Dee Walski
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OVERVIEW
What is ERP? Evolution of ERP
Components of ERP Advantages/Disadvantages Success/Failures
Summary
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DEFINITIONS
EnterpriseOrganization designed to provide goods and/or
services to consumers
ResourceAny physical or virtual entity of limited availability,
or anything used to help one earn a living (e.g.
employees, materials, etc.) Planning
The organizational process of creating and
maintaining a plan.
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WHAT IS ERP?
4
Is a method for the effectiveplanning of all resources of amanufacturing and repair facility
Predicts and balances demandand supply. It is an enterprise-wide set of forecasting, planningand scheduling tools .
Links customers and suppliers intoa complete supply chain
Sales and Operations
Planning
Master Production
Scheduling
Production Execution
and Control
Capacity Requirements
Planning
Business Planning
1
2
4
3
6
Material Requirements
Planning
5
Enterprise Resource Planning (ERP)
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WHAT IS ERP?
5
Employs proven processes fordecision-making
Coordinates sales, marketing,
operations, logistics,purchasing, finance, productdevelopment, and humanresources.
Sales and Operations
Planning
Master Production
Scheduling
Production Execution
and Control
Capacity Requirements
Planning
Business Planning
1
2
4
3
6
Material Requirements
Planning
5
Enterprise Resource Planning (ERP)
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WHAT IS ERP?
6
Its goals include high levels of
customer service, productivity, cost
reduction, and inventory turnover,
and it produces the foundation for
effective supply chain management
and e-business.
It does this by developing valid plans
and schedules so that the right
resources manpower, materials,
machinery, and money are available
in the right amount when needed.
Sales and Operations
Planning
Master Production
Scheduling
Production Execution
and Control
Capacity Requirements
Planning
Business Planning
1
2
4
3
6
Material Requirements
Planning
5
Enterprise Resource Planning (ERP)
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WHAT IS ERP?
7
Applies a single set of resource
planning tools across the entire
enterprise
Provides a real time integration of
sales, operating, and financial data
Connects resource planning
approaches to the extended supply
chain of customers and suppliers.
Sales and Operations
Planning
Master Production
Scheduling
Production Execution
and Control
Capacity Requirements
Planning
Business Planning
12
4
3
6
Material Requirements
Planning5
Enterprise Resource Planning (ERP)
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WHAT IS ERP?
Enterprise Resource Planning
ERP is a real time system
ERP is an integrated information system for
identifying and planning the enterprise-wideresources needed to take, make, ship, andaccount for customer orders
ERP is an extension of MRP. Where MRPfocused mainly on manufacturing, ERP includesall of the processes required to operate abusiness
8
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ERP COMMON DEFINITION AND
EVOLUTION
Moving from the Informal to the Formal System (Valid
Schedules) is the key to ERP Business Benefits Realization
9
Reorder Point
Estimate of Demand
Excessive Shortages
Hot List Priorities
Front End Loaded Schedules
Funny Numbers
Lack of Accountability
Excessive Mth/Yr End Overtime
Long Cycle Times
Unreliable Customer Promises
Poor Operational Performance
Informal SystemInformal System(Order Launch & Expedite)(Order Launch & Expedite)
Time-Phased Order Point
Actual Calculated Demand
Minimal Shortages
Order Due Date Priorities
Level Loaded Schedules
Reliable / Accurate Numbers
Single Point Accountability
Level Loaded Capacity
Short Cycle Times
On-time Shipments
High Operational Performance
Formal SystemFormal System(Valid Schedules)(Valid Schedules)
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ERP COMMON DEFINITION AND
EVOLUTION
MRP / ERP Evolution
10
Closed
Loop
MRP
(70s)
MRP
II
(80s)
MRP
(Late 60s)ERP(90s)
Source: ERP Making It Happen, Thomas F. Wallace and Michael H. Kremzar
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ERP COMMON DEFINITION AND
EVOLUTION
11
Closed LoopMRP
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MRP, MRPII AND ERP
12
MRP
Material Requirements Planning
MRP is a process that uses the bill of material, inventory data,
and planned receipts to calculate requirements and recommend
the release and/or reschedule of materials (Original concept of
scheduling the quantity and timing of production and related
purchase orders for raw materials)
MRP II
Manufacturing Resource Planning
Customer &
ProductInformation
CustomerService
Logistics &
MaterialsManagement
MRP II
Integrated
FinancialFunctions/
Processes
Enterprise Resource Planning
70s
80s
90s
Feedback
Feedback/ Real Time Access to Information
The concept of ERP has evolved over time.
The acronyms are used in three different but related contexts.
MRP
MRPII
ERP
Shop Floor
Control
Sales &
Operations
Planning
Demand
Management
Business
PlanningMRP
Supplier
Scheduling
ERP
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WITH ERP
13
The benefits for an organization that is using ERP.
Orders, promised to customers on certain dates, aremore often fulfilled.
Data can now be entered on-time.
People no longer heavily rely on hot lists, shortagelists or who yells the loudest.
There are fewer inaccuracies in inventory causingfewer production problems.
Less money gets tied up in unwanted inventory
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WITH ERP (CONTD)
14
Fewer expensive rush orders are placed to
replenish inventory the computer did not know
was needed, because master data (BOMs, Routes,
etc) changes were not processed.
Net Operating Results (NOR) is positively affected
by more accurate data and transaction reporting.
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ERP MANUFACTURING MODEL
Production Execution &
Control
Capacity Requirements
Planning
Master Production
Scheduling
Sales and OperationsPlanning
Business Planning1
2
4
3 6
5 Material RequirementsPlanning
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BUSINESS PLANNING
16
Business Planning is:
Customer driven and usually
done on an annual basis.
Five year funding priorities
(current plus four)
Sales and Operations
Planning
Production Execution
and Control
Capacity Requirements
Planning
Material Requirements
Planning
Master Production
Scheduling
Business Planning
12
3
4
5
6
Business
Planning1
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SALES AND OPERATION PLANNING
Sales and Operations planning:
It is an integrated businessmanagement process throughwhich the executive continuallyachieves focus, alignment and
synchronization among allfunctions of the organization
17
Sales and Operations
Planning
Production Execution
and Control
Capacity Requirements
Planning
Material Requirements
Planning
Master Production
Scheduling
Business Planning
12
3
4
5
6
Sales and operationsPlanning2
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SALES AND OPERATION PLANNING
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Sales and Operations Planning (S&OP)
Includes:
It includes an updated sales plan,
inventory plan, customer lead
time(backlog) plan, new product
development plan, strategicinitiative plan and resulting
financial plan.
Stated in terms of dollars
Change is inevitable
Sales and Operations
Planning
Production Execution
and Control
Capacity Requirements
Planning
Material Requirements
Planning
Master Production
Scheduling
Business Planning
12
3
4
5
6
Sales and operationsPlanning2
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MASTER PRODUCTION SCHEDULING
19
Capacity Requirements
Planning4
Production Execution
and Control6
Material Requirements
Planning5
Key Components of ERP
Master ProductionScheduling3
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MASTER PRODUCTION SCHEDULING (MPS)
20
The Master Production Schedule (MPS) is:
It is the plan for production, staffing, inventory etc. it is linked to
manufacturing where the plan indicates when and how much of
each product will be demanded.
It supports all production strategies including make-to-stock,
assemble-to-order, engineer-to-order, and make-to-order
A realistic Monthly and Weekly Schedule determined by looking
at capacity and resources
The schedule that the Master Scheduler maintains, and in turn, itbecomes a set of planning numbers that drives Material
Requirements Planning
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MASTER PRODUCTION SCHEDULING (MPS)
21
SupplyDemand
Production Supplier Forecast Orders
The Role Of The Master Scheduler:
Maintaining a Perfect Balance between Demand & Supply
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CAPACITY REQUIREMENTS PLANNING (CRP)
22
Production Execution
and Control6
Material Requirements
Planning5
Key Components of ERP
Master Production
Scheduling3Capacity
RequirementsPlanning4
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CAPACITY REQUIREMENTS PLANNING
(CRP)
23
Capacity Requirements Planning Process
Is the function of establishing, measuring and adjusting
limits or levels of capacity (workload)
Determines, in detail, the amount of labor and machine
resources required to accomplish the tasks of production
by exploding quantities in the schedule against the hours
and work centers identified in the routing.
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CAPACITY REQUIREMENTS PLANNING
(CRP)
24
Capacity Requirements Planning (CRP) (Contd)
Capacity How much work of a given type can a shop do in a
given period of time.
Required Capacity How much machine time and labor will be
needed from that shop to complete their work relating to anasset or assets.
Load What was Planned and what was released to the shops.
Work Center- Is a specific production area, consisting of one or
more people and/or machines with similar capabilities, which
can be considered as one unit for purposes of capacity
requirements planning, detailed scheduling, and costing.
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CAPACITY REQUIREMENTS PLANNING
(CRP)
25
A Work Center (Contd)
The following types of information is needed
when defining the capacity of a Work Center
Shop Calendar
Shifts per day
Shift durations
Breaks / Non-productive time Number of individuals/machines available
per shift
Utilization
Efficiency
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CAPACITY REQUIREMENTS PLANNING
(CRP)
26
Capacity Requirements Planning Process (contd)
Requires valid asset schedules to properly analyze and
manage future capacity over/under load conditions
Capacity imbalances will be worked by Master
Scheduling.
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CAPACITY REQUIREMENTS PLANNING (CRP)
27
There are four factors affecting available capacity.
Type of Work
Plant and Equipment
Skill level/Work effort required
Material
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CAPACITY REQUIREMENTS PLANNING (CRP)
28
Priority:
What is needed, how much is needed, and when it is needed.
In the long and short term
priority and capacity must bebalanced.
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CAPACITY REQUIREMENTS PLANNING (CRP)
29
LMSs and Master Schedulers:
Review Projects Received from Item Managers
Analyze requested delivery schedules.
Review Capacity
Accept or re-negotiate dates with Item Managers
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MATERIAL REQUIREMENTS PLANNING (MRP)
30
Capacity RequirementsPlanning4
Master Production
Scheduling3
Production Execution
and Control6
Key Components of ERP
Material RequirementsPlanning5
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MATERIAL REQUIREMENTS PLANNING
(MRP)
MRP is a process that uses the:
Bill Of Material (BOM, components lists)
Material Master
Route data or Production Order after creation (this isused to create the MPS schedule)
Inventory data
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MATERIAL REQUIREMENTS PLANNING
(MRP)
32
MRP:
Uses Delivery Schedule, Production Order
BOM/Route, and Inventory Data to
calculate requirements for materials)
Creates detailed schedules for material:
make, repair, buy
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Definitions and Terminology
The MRP Controller
Is the person responsible for a material or group of
materials in MRP
Material Requirements Planning (MRP)
MRP is a calculation method geared toward determining
how much of which materials are required and roughly
when they should be ordered to fulfill a set of product
orders. The results of the calculation are recommended
planned orders by time period.
DEFINITIONS AND TERMINOLOGY
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DEFINITIONS AND TERMINOLOGY
Manufacturing (MBOM)
All the materials needed for completion of an assembly
Repair (R-BOM) - A1, IO etc.
List of of what MAY be needed If we dont order what we think we Might
need, we cant have the material ahead of the
asset.
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BOM
BOM
A BOM is a comprehensive list of
materials necessary for a build or repair
of a quantity of one (1)
The components list is a list of parts forthe total production order
ROUTE
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ROUTE
Route
Where the work is done for a ProjectShops/Machines/People/Hours/Project Dates
Work CentersCapacity
Manufacturing Route
Repair Route
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BOM ALLOCATION
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BOM ALLOCATION
37
Materials can be assigned to a specific routing operation, especially
when total cycle times are long, to distribute shop floor deliveriesand minimize work in process inventories. Without this
assignment, ERP systems must assume the material is needed at
the start of the first operation of the order.
MATERIAL DELIVERY
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MATERIAL DELIVERY
PARTS:
The Right Parts
In the Right Quantities
At the Right Time
The Basic Logic of MRP
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After determining what will be made (MPS) and
what it will take (BOM), the MRP logic works
through a series of questions.
Yes No
HaveEnough?
Ordered
Enough?
Done
No Yes
Due On
Time?
Done
Yes No*Reschedule
Order Done
Place Order
The Basic Logic of MRP
Determine the material needed to meet the
MPS.
What to Order
How Much to Order
When to Order
When to Schedule DeliveriesKeep Priorities Current
OnlyReschedule
as last resort
MRP LOGIC
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MRP LOGIC
TIME
Some Assets take longer to repair than others so there ismore time involved
MATERIAL
Some Materials have longer lead times than others so
more time is involved
QUANTITY
If we have it or are going to have it we dont need to
order it
MRP
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The Bill of Material provides the scheduling frameworkaround which the entire ERP process & system operates
A
C
D E4
7
2 5
63
1B
Master Scheduled Item(Independent Demand Item)
DependentDemandItems
(Planned byMRP -
includes bothBuy and Make
/ Repair
Items)
MRP
MRP
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Opening
Period
10 days
Lead (Ship) time
from Vendor
(Varies)
Goods Receipt
Processing Time
5 Days
Material Stored in
Inventory
07 Dec
Exception Message
Generated 05 Planned Delivery time
Contracting
Local Proc
23 days
CRA to Stock
OP10
1 day
OP20
3 days
OP30
5 days
OP40
1 day
OP50
2 days
OP60
10 days
Production
Order Finish Date
(Delivery Date)
30 Dec
20 Dec18 Dec17 Dec12 Dec09 Dec
08 Dec
Production
Order Start Date
Production Order
Material Allocated to OP 10
Purchase Order
Production Order
Opening
Date
Release
Date
MRP
Date
MRP uses Backwards Scheduling
08 Dec
MRP
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PRODUCTION EXECUTION AND CONTROL
43
Capacity RequirementsPlanning4
Master Production
Scheduling3
Material Requirements
Planning5
Key Components of ERP
Production Executionand Control6
PRODUCTION EXECUTION AND
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PRODUCTION EXECUTION AND
CONTROL
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Production execution and control consists of three main parts:
Scheduling:
Operational dispatching to satisfy production
requirements
Execution:
Physically execute the production schedules
Reporting and Monitoring:
Track work progress
and report the statusof production
activities (type 8s)
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ADVANTAGES OF ERP
Integrates processes so a company canperform more efficiently
Design Engineering , the process used to
create it is just as important as end result(how to make the best product)
The revenue cycle from invoice through cash
receipts
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ADVANTAGES OF ERP
Managing interdependencies of complex billof materials
Tracking the 3-way match between purchase
orders (what was ordered), inventory receipts(what arrived) , and costing ( what the vendorinvoiced)
Order tracking allows the company to getdetailed information on customers
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ADVANTAGES OF ERP
The accounting for all of these tasks, trackingthe revenue, cost and profit on a granularlevel.
Use of a dating structure which can allow thecompany to be informed when the productshould be updated
ERP security , protect a company againstcrimes such as embezzlement or industrialespionage
Allow product to be produced of higher
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DISADVANTAGES OF ERP
Cost: Average cost to implement: SAP: $16.8 million
Oracle: $12.6 millionMicrosoft: $2.6 million
Tier 2: $3.46 million Time: Average time to implement: SAP: 20 months
Oracle: 18.6 months
Microsoft: 18 monthsTier 2: 17.8 months
Source: 2008 ERP Report Part II: Comparing Leading Tier 1 and Tier 2 ERP Solutions
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DISADVANTAGES OF ERP
Continually trained on how to use it Success is fully dependent on how the
workers utilize it Biggest problem is it is hard to customize
very few companies can use it right out of
the boxModifications are expensive and tedious Even after changes still limited in certain
areas
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DISADVANTAGES OF ERP
Making the necessary changes may makethe company less competitive in the marketplace
License fees Technical support from ERP departments has
been questioned Security, corporate representatives must
give sensitive information to tech supportdepartment
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ERP SUCCESS
Business benefits realized: SAP: 72.2%Oracle: 58%Microsoft: 68%
Tier 2: 68.6%
Source: 2008 ERP Report Part II: Comparing
Leading Tier 1 and Tier 2 ERP Solutions
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ERP SUCCESS
Airbus Overall cost savings of4 million since the project began in March 2005 Increased user friendliness, with
solution fully integrated into the Airbus employee portal Reimbursement cycle significantly
reduced from over 15 days to less than 10 days Single reporting tool with increased
transparency for travel management,
procurement, controlling, and line management Increased productivity and
satisfaction of Airbus employees
Canadian nationalRailway
Canadian National Railway Company realizedsignificant financial benefits,
including the following: Over CAD 400 million in hard benefits on a CAD
200 million investment CAD 84 million in one-time inventory and
financial savings Over CAD 100 million savings per year in asset,
procurement, labor, and technology
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ERP SUCCESS
Nestle Gained ability to track products through the complete production and delivery
cycle
Complied with requirements for tracing
foodstuff products Retained internal identification codes while supporting multiple external
business
partner needs
Accelerated time to market for newproducts by capturing process and product
Hewlett Packard Increased response to forecasting
accuracy
Achieved service levels of 94% to 97%
Improved accuracy of inventory targeting
based on variation analysis Implemented a better mix of inventory at individual locations
Gained the ability to track inventory at
the
location, SKU-item, and time-frame level
Provided on-time information fordecision
making
Tightly integrated planning and
execution
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ERP FAILURES
Hershey Foods - lead to massive distributionfailures loss of 27 % of market
Foxmyer Drug system implementation
failure lead to collapse of company IRS- Took 10 yrs to complete and cost $50
BillionOregon Dept of Motor Vehicles- took eight
years and public out cry killed project
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ERP FAILURES
State of Florida welfare system- plagued withnumerous computational errors and $260million in overpayment
GreyHound Bus trip reservations and busdispatch system lost $6 million
Norfolk Southern Rail Road lost $113 Million
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REASONS FOR ERP FAILURES
When the management is not controlling the scope of the project especiallywhen you expect the consultant to provide a magic bullet, is a recipe for failure.
Changing the sails in midstream, by certain deliverables expected within athird of the documented times and volumes is a recipe for failure.
By engaging in other corporate projects competing for the meager financesmidway, is a recipe for failure
By not having proper change management policies and procedures, is arecipe for failure
By going for consultants without prior experience or ERP solutions in which
you are the only company within your industry, could be a recipe for failure
If you do not have a knowledge transfer inscribed in the consulting contract, isa recipe for failure
If the vendor does not understand your business, is a recipe for failure
If the project has no clear phases, deliverables and quality controlcomponents, is a recipe for failure
If you have not re-engineered your business processes to be compatible withthe capabilities of the technology, is a recipe for failure
Having multiple vendors within the one project, is a recipe for failure Not having an external project audit committee, is a recipe for failure
Not having a clear end-user training program to transfer skills to employees, isa recipe for failure
Having the project run as a "one-man show", is a recipe for failure
Having the management over- committed (excessively ambitious, promptingunrealistic deadlines), is recipe for failure
Team member not being accountable for actions, is recipe for failure
Low morale within team, is recipe for failure
Unclear statement of requirement, is a recipe for failure
In no standard implementation methodology use, is a recipe for failure
Inadequate requirements definition (current processes are not adequately
addressed), is a recipe for failure
Poor ERP package selection (the package does not address the basic
business functions of the client), is a recipe for failure
Inadequate resources employed by the client, is a recipe for failure
Internal resistance to changing the 'old' processes, is a recipe for failure
A poor fit between the software and users procedures, is a recipe for failure
A bottom up approach is employed (the process is not viewed as a top
management priority), is a recipe for failure
The client does not properly address and plan for the expenses involved, is arecipe for failure
If any functional gaps have not been identified (GAP analysis), is a recipe forfailure
If the implementation does not take into account future technologicalconvergence, is a recipe for failure
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ERP IN A NUTSHELL
ERP attempts to integrate all departmentsand functions across a company onto asingle computer system that can serve all
those different departments, particular needs. ERP automates the tasks involved in
performing a business process
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ERP IN A NUTSHELL
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ERP IN A NUTSHELL
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EXAMPLE OF ERP AT WORK
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SUMMARY
ERP is a business wide common systemCan integrate all of the business units Very expensive and time intensive Proper implementation can help the business
function better Poor implementation can hurt the business
immensely Training
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REFERENCES
ERP Making It Happen, Thomas F. Wallaceand Michael H. Kremzar
2008 ERP Report Part II: Comparing
Leading Tier 1 and Tier 2 ERP Solutions
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QUESTIONS??