west linn paper compan port hawesbur … service guide...west linn paper compan & port hawesbur...

WEST LINN PAPER

COMPANY &

PORT HAWKESBURY

PAPER

SALES & SERVICE GUIDE

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CONTACTSMill InformationCustomer Service ContactsTechnical Service Contacts

ORDERING INFORMATION & POLICIESSamplesWLPC Standard GradesWLPC Stocking SizesWLPC & PH Standard Roll Sizes/MachineTrim/TolerancesReturn PoliciesLast Day to Cancel/Shipping PoliciesWarranty

CLAIMS GUIDETechnical ContactsComplaint ProcessEvidence Requirements/Resolution Policies

PRODUCT SPECIFICATIONSSonomaCapistranoNature WebNature PlusArtisan & Artisan PlusProminence PlusProminenceMaritime

SUSTAINABILITYForestry CertificationWLPC FSC and SFI CertificationsWLPC Environmental CertificationsPH Forestry PracticesPH FSC Certifications

PAPER TOOLSSuggestions for pressroom use of SC paperWLPC NARI Roll Numbering SystemPH TAPPI Roll Numbering SystemPaper Calculations/Roll Weight/Lineal Footage

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01CONTENTS

This guide covers information for both West Linn Paper Company coated freesheet products and Port Hawkesbury Paper supercalendered products. The companies are separately operated but work in conjunction to provide the best service and product availability for our customers.

At both mills, the goal is to provide outstanding service to deliver the right paper solutions for your business. The Sales & Service guide was developed to help you find the information that you need - all in a simple and easy-to-use format. We hope that you find this to be a useful tool and look forward to assisting you with your paper needs.

About West Linn Paper CompanyLocated just outside of Portland, Oregon, West Linn Paper Company is an independent manufacturer of coated free-sheet web paper. It is the oldest active paper mill and the only coated free-sheet manufacturer in the western United States. The high quality Sonoma® and Capistrano® brands are well-known and well-respected in the printing industry for their print quality and runnability. West Linn Paper Company offers both FSC®-certified and SFI®-certified products and the Nature Web® and Nature Plus® lines deliver environmentally sustainable, FSC-certified recycled papers with 10% to 30% PCW content. West Linn Paper Company products are sold throughout North America and are used for high-end advertising materials, direct mail, magazines, catalogs, and book publishing.

About Port Hawkesbury Paper The Port Hawkesbury Paper (PHP) mill site was first developed in 1962 as a sulfite pulp mill and newsprint machine was added in 1971. In 1998, a state-of-the-art supercalendered paper machine was built. Purchased by Stern Partners in 2012, the mill re-opened with the goal to become the lowest cost, highest quality supercalendered paper producer in North America. Port Hawkesbury’s Paper Artisan Plus®, Artisan®, Prominence Plus®, Prominence® and Maritime® lines of paper offer a full line of supercalendered product offerings known for excellent quality and runnability. All Port Hawkesbury products are available with FSC certification and are used for catalogs, retail inserts, magazines and coupons.

MILL LOCATIONSWest Linn Paper Company 4800 Mill StreetWest Linn, Oregon 97068Phone: (800) 989-3608 or (503) 557-6500Fax: (503) 557-6617Website: www.westlinnpaper.com

Port Hawkesbury Paper120 Pulp Mill Road (Box 9500)Port Hawkesbury, Nova Scotia B9A 1A1, CanadaPhone: (800) 989-3608 or (902) 625-2460Fax: (802) 625-6174Website: www.porthawkesburypaper.com

http://www.westlinnpaper.com

http://www.porthawkesburypaper.com

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TECHNICAL SERVICEWe make every effort to ensure customer satisfaction with each order, but there is occasionally the need to return paper or receive some assistance when running on press. We have included a complete section in this publication to walk you through the claims process as well as some key numbers to call when you have a technical inquiry.

Technical Service (On Call 24/7)Andy BrunetteCell: (218) 393-6083 E-mail: [email protected]

Bruno D’AmatoCell: (416) 624-3930E-mail: [email protected]

Henry EvansCell: (901) 849-2262 E-mail: [email protected]

Claims ProcessingWest Linn Paper Claims:Phone: (503) 557-6500Fax: (503) 557-6614E-mail: [email protected]

Send completed West Linn Paper claims packages to: Claims ProcessingWest Linn Paper Company4800 Mill StreetWest Linn, OR 97068

Port Hawkesbury Paper Claims: Phone: (902) 625-2460 x5007 Fax: (902) 625-6174E-mail: [email protected]

Send completed Port Hawkesbury Paper claims packages to: Claims ProcessingPort Hawkesbury Paper120 Pulp Mill Road (Box 9500 - for mail)Port Hawkesbury, Nova Scotia B9A 1A1 Canada

CUSTOMER SERVICEAt West Linn Paper Company and Port Hawkesbury Paper, we pride ourselves on reliable and personalized customer service. If you need information about our products, want to place an order or would like information about an existing order, our customer service team is available to assist you Monday through Friday 5am - 5pm (PST). Customer Service Department - Both MillsPhone: (800) 989-3608Fax: (503) 557-6617E-mail: [email protected]: [email protected]

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Claims ProcessingWest Linn Paper Claims:Phone: (503) 557-6500Fax: (503) 557-6614E-mail: [email protected]

Send completed West Linn Paper claims packages to: Claims ProcessingWest Linn Paper Company4800 Mill StreetWest Linn, OR 97068

Port Hawkesbury Paper Claims: Phone: (902) 625-2460 x5007 Fax: (902) 625-6174E-mail: [email protected]

Send completed Port Hawkesbury Paper claims packages to: Claims ProcessingPort Hawkesbury Paper120 Pulp Mill Road (Box 9500 - for mail)Port Hawkesbury, Nova Scotia B9A 1A1 Canada

SAMPLES DEPARTMENTIf you are interested in receiving samples of our papers, marketing brochures or commercially printed samples, please visit our website to place and order or call or email customer service directly with your request. We offer 8.5” x 11”, 12.5” x 19” and 25” x 38” plain paper samples. Printed sample sizes and finishes will vary based on availability. If you need special sizes or expedited service, please call for assistance.

Phone: (800) 989-3608 Fax: (503) 557-6617E-mail: [email protected] [email protected]

SAMPLE REWARD PROGRAMWest Linn Paper Company and Port Hawkesbury Paper also offer a sample reward program which provides on-line shopping rewards or gift cards in exchange for commercially printed pieces using West Linn’s or Port Hawkesbury’s paper.

Please contact customer service at [email protected] or [email protected] or your sales representative for details.







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WEST LINN PAPERStandard Grades and Basis WeightsWith standard grades, there are no minimum weight requirements and the roll sizes do not have to trim the paper machines.

GRADES: STANDARD BASIS WEIGHTS:SonomaSonoma FSCSonoma SFINature Web 10

Gloss: 45#, 50#, 55#, 60#, 70#, 80# & 100#80# Cover

Dull: 60#, 70#, 80# & 100#Matte: 50#, 55#, 60#, 70#, 80# & 100#

7pt/99# & 9pt/123# reply card

Capistrano Capistrano FSCCapistrano SFINature Plus 10

Gloss: 60#, 70#, 80# & 100#Matte: 60#, 70#, & 80#

Non-standard Grades and Basis WeightsAll grades and basis weights not listed above require a minimum run size and trim. Please call for more information on minimum for non-standard grades.

WEST LINN PAPERStocking Sizes

Basis Weight/GradeRoll Size

17.5” 23.5” 26.5” 35” 35.5” 38”45# Sonoma Web Gloss x

50# Sonoma Web Gloss x x

60# Sonoma Web Gloss x x x x x x



100# Sonoma Web Gloss x x

50# Sonoma Web Matte x x

60# Sonoma Web Matte x x x x



100# Sonoma Web Matte x x

99# - 7pt. Sonoma Matty Reply Card x x

123# - 9pt. Sonoma Matte Reply Card x x

80# Sonoma Web Gloss COVER x x

60# Capistrano Web Gloss x



Stock sizes are for the Portland inventory location only and are subject to change based on market and manufacturing conditions. Inventory stocking sizes at other warehouse locations may vary.

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WEST LINN PAPERStandard Roll Sizes and PackagingRoll Width:

Outside Diameter:

Roll Size Tolerances:

Standard Roll Wrap:

Body Wrap:

Wrap Seal:

Crimp:

PORT HAWKESBURY PAPERStandard Roll Sizes and PackagingMinimum Orders:

Roll Width:

Outside Diameter:

Roll Size Tolerances:

Standard Roll Wrap:

Cores:

Min - 13” on winders and/or salvage winder (anything under 13” is subject too prior approval and upcharges)Max - 72” on winders

40”, 45”, 48”

Plus - 1/16”

13” - 22.5” - Two (2) per bundle>23.5” - One (1) per bundle Mill can wrap two (2) per bundle on rolls 25” or less. Mill must wrap two (2) per bundle on rolls less than 20”

2.25 turns - laminated kraft wrap

Glue or tape

Wrap allowance approximately 6” on each end

All grades are subject to minimum and trim requirements - please call for specific information

Min - 15.27” (388 mm) on winders and/or salvage winder Max - 150” (3,810 mm) on winders

40”, 42”, 45”, 50”

Plus - 1/16”

15.27” - 22” (388 mm - 559 mm) - Two (2) per bundle>25” - One (1) per bundle Mill must wrap two (2) per bundle on rolls less than 22”

3” and 6” capabilityAny size less than 27.6” (701 mm) cannot be notched cores

MACHINE TRIMWest Linn Paper Company:All WLPC Machines - 134” to 140” (3,403 mm - 3,556 mm) Port Hawkesbury Paper:Supercalender Machine - 357.5” to 369” (9,080 mm - 9,380 mm)

TOLERANCE - OVERRUNS/UNDERRUNS The following percentages are considered industry standard as an allowable shipping tolerance for the completion of a manufactured item.

In a standard basis weight, finish and color:

1,000 to 1,999 lbs .......................................................................................................................... plus or minus 25%

2,000 to 4,999 lbs ....................................................................................................................... plus or minus 20%

5,000 to 9,999 lbs ........................................................................................................................ plus or minus 10%

10,000 to 39,999 lbs .......................................................................................................................plus or minus 5%

40,000 lbs and over ....................................................................................................................... plus or minus 3%

In a non-standard basis weight, finish and/or color:

5,000 to 9,999 lbs ....................................................................................................................... plus or minus 20%

10,000 lbs and over ...................................................................................................................... plus or minus 10%

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RETURNSIf the customer has a request for a return, customer service will categorize the return and direct the customer to the appropriate course of action. Returns can be classified as: 1. Quality complaint 2. Transit damage 3. Billing or service error 4. Customer error

For items 1 - 3, please refer to the claims section for information on how to process a return for these errors. Returns due to customer error can be made under the following conditions:

• All returns must be authorized by WLPC or PHP sales or claims dept. • Returns can be made for standard grades only (WLPC) and must be in saleable condition.• Customers will be responsible for all freight charges for shipments to delivery location and

return freight cost. • All returns are subject to a $20/cwt restocking fee.

WARRANTY STATEMENT West Linn Paper Company and Port Hawkesbury Paper warrant that the material delivered hereunder shall be of its standard quality and that such material is adequately packaged and labeled. The foregoing warranties are exclusive and are in lieu of all other warranties (whether written, oral or implied) including warranty of fitness for a particular purpose.

West Linn Paper Company’s and Port Hawkesbury Paper’s liability, whether resulting from negligence or otherwise, shall not exceed the purchase price of the shipment or part thereof involved.

LAST DAY TO CANCEL (LDC) Last day to cancel or change an order for both West Linn Paper and Port Hawkesbury Paper is 21 days prior to shipment of the order.

SHIPPING POLICIESMethods of shipment:Paper can be shipped intermodal, truck and rail.

Less than a truckload:Availability of less than truckload shipments is based on location and conditions - please contact your sales representative for pricing.

Customer pick-ups and special requests are only available with prior approval from WLPC or PHP.

TECHNICAL SERVICE CONTACT INFORMATIONFor immediate assistance with a claim, please refer to the technical service contact information.

West Linn Paper Claims Processing: Email: [email protected]: (503) 557-6679Fax: (503) 557-6614

Send completed claims packages to:Claims ProcessingWest Linn Paper Company 4800 Mill StreetWest Linn, Oregon 97068

CUSTOMER GUIDE FOR DOCUMENTING & SUBMITTING CLAIMSAt West Linn Paper Company and Port Hawkesbury Paper, we are committed to fully understanding and meeting our customer’s needs. We achieve this by obtaining feedback from customers, carefully setting targets for key paper properties and developing systems to ensure that those targets are met consistently.

Our standard operating procedures include market-based specifications, continuous quality control testing and the use of statistical process control software to ensure the highest paper quality. We routinely provide our operators with feedback and encourage employees throughout our organization to meet customers in order to better understand their needs.

Nevertheless, we recognize technical difficulties may arise during printing, and we strive to provide our customers with the technical service necessary to work through the problems to a mutually beneficial resolution. This guide is intended to assist our customers through the claims submission process.

For General Claim Inquires or Technical Service During Business Hours: (5:00am - 5:00pm Pacific Time)Contact Customer Service: (800) 989-3608 or West Linn Paper Claims Hotline: (503) 557-6679Port Hawkesbury Paper Claims Hotline: (902) 625-2460 x5007

After Hours:Please contact your mill technical field service rep via cell phone for after hours support.

Port Hawkesbury Paper Claims Processing: Email: [email protected]: (902) 625-2460 x5007Fax: (902) 625-6174

Send completed claims packages to:Claims ProcessingPort Hawkesbury Paper 120 Pulp Mill RoadPort Hawkesbury, Nova Scotia B9A-1A1Canada



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COMPLAINT PROCESS

STEP 1

STEP 2

STEP 3 & 4

STEP 5

STEP 6

Complaint Process

Step 1Pressroom identifies suspectedpaper-related problem

Step 2Promptly notify West Linn Paper Company orPort Hawkesbury Paper

Step 3 & 4Collect basic paper and pressrelated information

Step 5Collect materials that demonstrate the problem

Step 6Submit the completed claim package to WLPC or PHP

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Pressroom identifies suspected paper-related problem

Promptly notify West Linn Paper Company or Port Hawkesbury Paper

Complaint Process






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Complaint Process






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Complaint Process






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Complaint Process






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Collect basic paper and press related information

Collect materials that demonstrate the problem

Submit the completed claim package to WLPC or PHP

Complaint Process






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IF YOU SUSPECT THERE IS A PROBLEM WITH YOUR PAPER...

STEP 1The pressroom suspects a paper-related problem.

Complaint Process






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STEP 2Notify West Linn Paper Company or Port Hawkesbury Paper, using the contact information printed in this brochure - please use the corresponding contact information for products manufactured by that specific mill.

This is a critical step in the process - if we don’t know there is a problem, we can’t help you fix it! If you suspect a paper-related problem, notify WLPC or PHP immediately. Claims for lost press time will not be considered unless we are notified within 24 hours from the time of the initial problem and given an opportunity to assist in identifying alternative solutions. The printer will be responsible for any lost press time if they choose to continue on press without notifying a mill representative.

Please have as much of the information from steps 3 and 4 available when making your first phone call. This will enable the Technical Service Rep (TSR) to more promptly respond to your concern.

Each mill’s personnel manage all claim submissions. If a merchant supplied the paper, the merchant may assist you in preparing and submitting the claim. However, the merchant is not authorized to determine fault or negotiate a settlement on behalf of WLPC or PHP.

Our TSRs are on call 24 hours a day, 7 days a week.

STEP 3Collect all basic paper-related information:

• WLPC or PHP Order Number• WLPC or PHP Roll/Tracking Number is REQUIRED• Grade/Finish/Basis Weight• Roll Size(s)• Quantity ordered• Quantity effected by problem

Complaint Process






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Complaint Process






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STEP 5Collect materials that demonstrate the problem.

Insufficient evidence will be considered a basis for rejecting a claim. Be sure to clearly mark defects and identify all sheets submitted. Mail samples flat if they well be evaluated for curl or surface wrinkles. Rolled samples are acceptable for other conditions and should be shipped in a mailing tube.

The following may be required:• Printed and plain paper roll-up of competitive samples, if you’re using them as a

comparison• Photos to show defect, if necessary

WLPC and PHP require specific evidence to document certain types of print defects. The table on the following pages summarize these additional requirements.

The customer is responsible for submitting the samples and other information necessary to process the claim. However, if one of our Technical Service Representatives is given the opportunity to visit the pressroom, the TSR will help you investigate the root cause, determine options to resolve the problem and collect the appropriate samples.

Complaint Process






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STEP 6Submit your completed claim to WLPC or PHP using the appropriate claims contact address in this guide. Include a technical point of contact so that we may answer any unresolved concerns promptly.

STEP 4Collect basic press-related information:

• A description of the problem• Apparent defect • Condition of print job • Downtime (if any)• A description of the press • Number of units • Type of ink, plates, fountain solution• Color sequence

Complaint Process






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DEFECT EVIDENCE REQUIRED

Baggy rolls (or other roll condition)

• 12 printed samples• Plain paper roll-up (see note)• Test strip from Schmidt Hardness Tester (if available)

Blanket damage • Sample of damaged blanket• 12 samples before damage• 12 samples after damage

Blistering • Plain paper roll-up (see note)• 12 printed samples with defect• 12 printed samples without defect• Web exit temperature, speed• Make and length of dryer

Concealed damage • Photographic evidence of outside wrapper & unwrapped roll

Contamination • 12 printed samples showing the defect• Plain paper roll-up (see note)• Tape pulls on clear acetate tape, showing debris from blanket or

plate

Crushed cores • Roll numbers• Photographic evidence of damage• Location, address of rolls and contact information for repairs• If available, signed BOL for damage by driver

Edge curl • 12 printed and unprinted, unfolded sheets mailed flat

Ink or Paper Piling • 12 printed samples showing the defect • Plain paper roll-up (see note)• Samples of inks and fountain solution, with MSDS• Photos of defect

SPECIFIC EVIDENCE REQUIREMENTS

All roll numbers and labeling evidence to their corresponding roll numbers are required with each claim.

Note: A minimum of ten (10) feet rolled up off the outside of the roll for each roll is required. Evidence should be sent in a mailing tube and be clean, wrinkle free and in good condition. Please do not fold plain paper samples.

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DEFECT EVIDENCE REQUIRED

Mottle • 12 printed samples showing the defect• Plain paper roll-up (see notes)• Identify outside of roll on printed sample• Color sequence• Samples of inks and fountain solution, with MSDS• Photos showing issue on the blankets or plates

Short shipments • Copy of bill of lading or delivery receipt signed by the driver for shipping shortage (with missing roll(s) numbers noted)

• Inventory receiving report

Slitter Dust, Picking or Hickies • 12 printed samples showing the defect • Plain paper roll-up (see note)• Tape pulls are necessary to support claim - Tape pulls on clear

acetate tape showing debris from blanket or plate

Surface (poor coating, galvanizing, dirt, scratches, etc.)

• 12 printed samples showing the defect • Plain paper roll-up (see note)• Tape pulls on clear acetate tape showing debris from blanket or

plate

Transit Damage • Photographic evidence of damage and packaging of e-mail of a digital photo

• Signed bill of lading or delivery receipt by driver for damage• Railroad inspection report or waiver • Copy of manifest (with damage noted)

Web Breaks • Evidence of defect or sheet damage• Position on press where break occurred

Wrong size or mis-labeled rolls

• Bill of lading • Copy of roll label• Photo of roll showing measurement with tape measure or physical

samples

Other • Contact TSR for suggestions

Note: A minimum of ten feet rolled up off the outside of the roll for each roll is required. Evidence should be sent in a mailing tube and be clean, wrinkle free and in good condition. Please do not fold plain paper samples.

SPECIFIC EVIDENCE REQUIREMENTS (continued)

CLAIM RESOLUTION POLICIES1. WLPC or PHP will respond to claims, including a decision on credit owed, within 4 weeks of receiv-

ing a complete claims submission from the customer.

2. WLPC or PHP will make every effort to replace defective paper as soon as possible. However, if WLPC cannot ship replacement paper in time to meet deadlines, WLPC or PHP will not be liable for additional costs incurred by the printer unless a written agreement has been negotiated prior to the printer continuing with the print job.

3. Shipment of standby or replacement paper does not obligate WLPC or PHP to validate the customer’s claim. If the replacement paper prints without problems, then the original paper must be re-printed to confirm a problem. If the original paper then prints without a problem, WLPC will not accept the paper as a return.

4. WLPC or PHP reserve the right to assume ownership of any rejected paper on an approved claim and the disposition of such paper is at the discretion of each mill. A mill representative will provide written disposition instructions once a claim has been settled. Debits to WLPC or PHP covering rejected paper must be accompanied by a Bill of Lading consistent with the disposition instructions. If the paper is to be scrapped or recycled, proof the scrap value received must be provided. If no proof is provided WLPC or PHP will assume market price and will deduct the scrap value from the overall credit amount.

5. WLPC and PHP will not assume responsibility for continued use of a questionable product.

6. WLPC and PHP are not responsible for print defects related to faulty equipment, improperly operated equipment, or incompatibilities between inks, fountain solution, blankets and plates.

7. WLPC and PHP are not responsible for print defects related to fluting, which is dependent on several factors, including ink coverage and form layout.

8. The customer is responsible for choosing the appropriate paper for a given project. Assistance and advice from WLPC or PHP representatives does not imply warranty if the end-use of the paper selected exceeds the paper’s design capabilities.

9. WLPC and PHP will not assume responsibility for print jobs that have been initially approved by the printer, but later rejected by an end user.

10. WLPC and PHP will not assume responsibility for blanket damage unless the customer documents that such damage was clearly paper-related. On justified claims, blankets will be replaced as new. Claims for installation or lost press time related to blanket changes will not be paid.

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11. Paper-related web breaks will be evaluated on an individual basis. In general, a roll can be rejected for two or more paper-related breaks if conclusive evidence is provided. Three or more paper-related breaks can result in a rejected roll if inconclusive, but supporting evidence is provided.

12. WLPC and PHP will not assume liability for complaints associated with aging, such as loose cores, splice failures, shade deterioration, strength loss or changes in moisture after one year from delivery date.

13. WLPC and PHP will not assume liability for converting problems, including cracking at the fold, cutter dust, static and wrinkles related to cutting, sheeting for folding operations. This includes in-line sheeter on sheetfed presses and bindery operations on heatset presses.

14. WLPC and PHP will not assume responsibility for transit damage or carrier shortages. If all the appropriate evidence is provided as specified in the Specific Evidence Requirements table (see transit damage), then WLPC and PHP will assist the customer in submitting a claim to the appropriate shipping company when requested.

15. WLPC and PHP will make every effort to meet acknowledged delivery dates. However, WLPC and PHP will not assume responsibility for additional costs incurred by the customer as a result of late delivery caused by conditions beyond our control.

16. WLPC and PHP must receive notification within 12 weeks from the time of the paper related issue or transit claim filed within 14 days in order to submit to the carrier in order to fully justify a claim. Effective 4-15-2015 WLPC and PHP will no longer process transit claims of less than 200 lbs (or $100).

PRODUCT SPECIFICATIONSAll specifications are based on testing and measurement that we believe to be reliable and are intended for informational purposes and do not constitute a warranty. Purchasers should independently verify suitability for specific product use.

Text specifications are based on 25” x 38” basis size and Cover on 20” x 26”.

Caliper figures are an approximate single sheet measurement and may not be appropriate for lineal footage calculations.

Product specifications are based on Tappi brightness measurements.

CLAIM RESOLUTION POLICIES (continued)

CLAIM RESOLUTION POLICIES FOR SHEETER ROLLSWLPC will honor claims (for white paper only, for specific roll only) for defects associated with papermaking operations provided evidence and documentation accompany each claim.

WLPC will not pay claims for:

• Converter machine time• Added value of the paper incurred by the converter and/or printer• Process waste (printed material)• Registration or distortion problems when a customer prints short grain • Additional shipping and handling costs• Loss of image or plate blinding • Trimming or distortion problems for paper cut from its original size• Product used in a process for which it was not designed• Continued use of a questionable product• Slitter or dust problems associated with the converting process• Wrinkles or marks related to the converting process• Cracking at the fold• Issues related to static• Costs associated with replacement of blankets, plates and other consumables unless

evidence indicates defect originated from the papermaking operation. • Costs for defects that would normally be detected during sheeting inspection (including but

not limited to, holes, splices, blade streaks, etc.) • Costs for replacement paper including cost differential • Credit for roll(s) other than defective roll(s) confirmed by WLPC

Claim Resolution Policies 1 - 16 also apply to WLPC sheeter rolls

Minimum evidence required for claims involving sheets:

• At least 20 consecutive sheets of printed and/or unprinted product• Defect clearly indicated on samples• Photographic evidence of defects associated with curl• Copy of the skid label

This paper is a high-value, #3 coated freesheet with solid runnability, reliability and consistency, which give it the reputation of an industry workhorse. A smooth surface, excellent opacity and a bright, blue-white shade make Sonoma® a perfect choice for almost any printing need.

Items listed in bold are standard making grades with no minimum or trim requirements. All other items are subject to minimums and trim.

* Sonoma FSC-certified or SFI-certified product is available upon request. Please contact your sales representative or customer service for details and pricing.

Basis Weight Brightness Gloss Opacity Caliper PPI (est.)

Gloss 45 86 70 87.5 2.20 910

50 87 70 89.0 2.50 800

55 88 70 90.0 2.70 740

60 88 70 91.0 3.00 670

70 88 70 93.0 3.40 590

80 88 70 94.5 3.80 530

100 88 70 97.0 4.70 430

60 COVER 88 70 97.0 5.40 370

65 COVER 88 70 97.5 5.90 340

80 COVER 88 70 98.5 7.50 270

6 pt. and 7 pt. gloss caliper grades available


Dull 45 86 40 87.5 2.25 890

50 87 40 89.0 2.60 770

55 88 40 90.0 2.80 710

60 88 40 91.0 3.00 670

70 88 40 93.0 3.40 590

80 88 40 94.5 3.80 520

100 88 40 97.0 4.70 420

60 COVER 88 40 97.0 5.50 360

65 COVER 88 40 97.5 5.90 340

80 COVER 88 40 98.5 7.60 260


Matte 45 86 26 89.0 2.60 770

50 87 26 90.0 2.90 690

55 88 26 91.0 3.30 610

60 88 26 92.0 3.50 570

70 88 26 94.5 3.90 500

80 88 26 95.5 4.30 460

100 88 26 97.0 5.50 360

60 COVER 88 26 97.5 6.60 300

65 COVER 88 26 98.0 7.40 270

80 COVER 88 26 99.0 9.20 220

7 pt. (reply card) 88 18 96.0 7.20 280

9 pt. (reply card) 88 18 97.5 9.20 220

6 pt. through 9 pt. matte caliper grades available

West Linn Paper Company4800 Mill Street West Linn, Oregon 97068T 800.989.3608 F 503.557.6617 www.westlinnpaper.com

Sonoma® is a registered trademark of the West Linn

Paper Company ©2005-2015 West Linn Paper

Company version 03.2015.

Specifications are based on testing and measurement

that we believe to be reliable and are intended for

information purposes and do not constitute a warranty.

Purchasers should independently verify suitability

for specific product use. Caliper figures are an

approximate single sheet measurement and may

not be appropriate for lineal footage calculations.

Specifications:Applications:• Catalogs• Direct Mail• Corporate Brochures• High-run Publications• Advertisements

Features:• Extremely versatile and available

in a wide range of basis weights and finishes

• Reliable performance• Smooth surface• Blue-white sheet with 86-88

brightness• Text, cover and caliper

grades available• Available with FSC or SFI

certification*

Tailored for the needs of design and printing professionals. Capistrano® is a #2 coated paper that delivers the strength and consistency required for today’s high-speed presses. This bright, blue-white sheet with reliable opacity and gloss specifications is rated as an exceptional choice by the nation’s top printers for press yields, consistent runnability and print performance.

Items listed in bold are standard making grades with no minimum or trim requirements. All other items are subject to minimums and trim.

* Capistrano FSC-certified or SFI-certified product is available upon request. Please contact your sales representative or customer service for details and pricing.


Gloss 60 92 72 90.5 3.00 670

70 92 72 93.0 3.30 610

80 92 72 94.5 3.80 530

100 92 72 97.0 4.70 430

60 COVER 92 72 97.0 5.40 370

65 COVER 92 72 97.5 5.90 340

80 COVER 92 72 98.5 7.50 270



Dull 60 92 40 91.0 3.00 670

70 92 40 93.0 3.40 590

80 92 40 94.5 3.80 520

100 92 40 97.0 4.70 420

60 COVER 92 40 97.0 5.50 360

65 COVER 92 40 97.5 5.90 340

80 COVER 92 40 98.5 7.60 260


Matte 60 92 26 92.0 3.50 570

70 92 26 94.0 3.90 510

80 92 26 95.5 4.30 460

100 92 26 97.0 5.50 360

60 COVER 92 26 97.5 6.60 300

65 COVER 92 26 98.0 7.40 270

80 COVER 92 26 99.0 9.20 220

7 pt. (reply card) 92 18 96.0 7.20 280

9 pt. (reply card) 92 18 97.5 9.20 220



Capistrano® is a registered trademark of the West

Linn Paper Company ©2005-2015 West Linn Paper





Purchasers should independently verify suitability for

specific product use. Caliper figures are an approximate

single sheet measurement and may not be appropriate

for lineal footage calculations.

Specifications:Applications:• Publications• Catalogs• Corporate Brochures• Advertising Materials• Direct Mail

Features:• A quality end product with bright,

true graphic reproduction and crisp, clear images

• Minimal variation for seamless interchangeability

• Exceptional performance in post-press applications such as folding, binding or UV/varnish coating

• Available with FSC or SFI certification*

Tailored for the needs of design and printing professionals. Capistrano® is a #2 coated paper

that delivers the strength and consistency required for today’s high-speed presses. This bright, blue-white sheet

with reliable opacity and gloss specifications is rated as an exceptional choice by the nation’s top printers for press

yields, consistent runnability and print performance.

Items listed in bold are standard making grades with no minimum or trim

requirements. All other items are subject to minimums and trim.

* Capistrano FSC-certified or SFI-certified product is available upon request.

Please contact your sales representative or customer service for details and pricing.


Gloss 60 92 72 90.5 3.00 670

70 92 72 93.0 3.30 610

80 92 72 94.5 3.80 530

100 92 72 97.0 4.70 430

60 COVER 92 72 97.0 5.40 370

65 COVER 92 72 97.5 5.90 340

80 COVER 92 72 98.5 7.50 270



Dull 60 92 40 91.0 3.00 670

70 92 40 93.0 3.40 590

80 92 40 94.5 3.80 520

100 92 40 97.0 4.70 420

60 COVER 92 40 97.0 5.50 360

65 COVER 92 40 97.5 5.90 340

80 COVER 92 40 98.5 7.60 260


Matte 60 92 26 92.0 3.50 570

70 92 26 94.0 3.90 510

80 92 26 95.5 4.30 460

100 92 26 97.0 5.50 360

60 COVER 92 26 97.5 6.60 300

65 COVER 92 26 98.0 7.40 270

80 COVER 92 26 99.0 9.20 220

7 pt. (reply card) 92 18 96.0 7.20 280

9 pt. (reply card) 92 18 97.5 9.20 220


West Linn Paper Company

4800 Mill Street

West Linn, Oregon 97068

T 800.989.3608

F 503.557.6617

www.westlinnpaper.com

Capistrano® is a registered trademark of the West

Linn Paper Company ©2005-2015 West Linn Paper









Specifications:Applications:• Publications

• Catalogs

• Corporate Brochures

• Advertising Materials

• Direct Mail

Features:• A quality end product with bright,

true graphic reproduction and

crisp, clear images

• Minimal variation for seamless

interchangeability

• Exceptional performance in post-

press applications such as folding,

binding or UV/varnish coating

• Available with FSC or SFI

certification*

Nature Web® meets the demands of today’s web printing processes without compromising ink coverage, ink gloss or brightness. The 10% to 30% PCW grades have the same specifications as our Sonoma® brand #3 sheet—allowing you the option to choose a recycled paper without sacrificing quality. All Nature products are FSC-certified, which indicates that the pulp is acquired from forests that are well managed in accordance with the FSC’s principles and criteria.


Features/Benefits:

• Always FSC-certified—third party certification confirming that the fiber used for this paper comes from well-managed forests

• Elemental chlorine free— Reduces the amount of dioxins and related by-products

• Quality and reliability that equals virgin products—without sacrificing brightness or printability

Nature Web® and Sonoma® are registered trademarks

of the West Linn Paper Company ©2005-2015 West

Linn Paper Company version 03.2015.








Specifications:


Gloss 45 86 70 87.5 2.20 910

50 87 70 89.0 2.50 800

55 88 70 90.0 2.70 740

60 88 70 91.0 3.00 670

70 88 70 93.0 3.40 590

80 88 70 94.5 3.80 530

100 88 70 97.0 4.70 430

60 COVER* 88 70 97.0 5.40 370

65 COVER* 88 70 97.5 5.90 340

80 COVER* 88 70 98.5 7.50 270

6 pt. and 7 pt. gloss caliper grades available*


Dull 45 86 40 87.5 2.25 890

50 87 40 89.0 2.60 770

55 88 40 90.0 2.80 710

60 88 40 91.0 3.00 670

70 88 40 93.0 3.40 590

80 88 40 94.5 3.80 520

100 88 40 97.0 4.70 420

60 COVER* 88 40 97.0 5.50 360

65 COVER* 88 40 97.5 5.90 340

80 COVER* 88 40 98.5 7.60 260


Matte 45 86 26 89.0 2.60 770

50 87 26 90.0 2.90 690

55 88 26 91.0 3.30 610

60 88 26 92.0 3.50 570

70 88 26 94.5 3.90 500

80 88 26 95.5 4.30 460

100 88 26 97.0 5.50 360

60 COVER* 88 26 97.5 6.60 300

65 COVER* 88 26 98.0 7.40 270

80 COVER* 88 26 99.0 9.20 220

7 pt./99# (reply card)* 88 18 96.0 7.20 280

9 pt./123# (reply card)* 88 18 97.5 9.20 220

6 pt. through 9 pt. matte caliper grades available*

W E B

Nature Web 10 items listed in bold are standard making grades with no minimum or trim requirements. All other items and all Nature Web 30 grades are subject to minimums and trim. Please contact your sales representative or customer service for details.

Items listed with an * are only available in 10% PCW.

Nature Web® meets the demands of today’s web printing processes without compromising ink coverage, ink gloss or brightness. The 10% to 30% PCW grades have the same specifications as our Sonoma® brand #3 sheet—allowing you the option to choose a recycled paper without sacrificing quality. All Nature products are FSC-certified, which indicates that the pulp is acquired from forests that are well managed in accordance with the FSC’s principles and criteria.


Features/Benefits:




Nature Web® and Sonoma® are registered trademarks

of the West Linn Paper Company ©2005-2015 West

Linn Paper Company version 03.2015.








Specifications:


Gloss 45 86 70 87.5 2.20 910

50 87 70 89.0 2.50 800

55 88 70 90.0 2.70 740

60 88 70 91.0 3.00 670

70 88 70 93.0 3.40 590

80 88 70 94.5 3.80 530

100 88 70 97.0 4.70 430

60 COVER* 88 70 97.0 5.40 370

65 COVER* 88 70 97.5 5.90 340

80 COVER* 88 70 98.5 7.50 270



Dull 45 86 40 87.5 2.25 890

50 87 40 89.0 2.60 770

55 88 40 90.0 2.80 710

60 88 40 91.0 3.00 670

70 88 40 93.0 3.40 590

80 88 40 94.5 3.80 520

100 88 40 97.0 4.70 420

60 COVER* 88 40 97.0 5.50 360

65 COVER* 88 40 97.5 5.90 340

80 COVER* 88 40 98.5 7.60 260


Matte 45 86 26 89.0 2.60 770

50 87 26 90.0 2.90 690

55 88 26 91.0 3.30 610

60 88 26 92.0 3.50 570

70 88 26 94.5 3.90 500

80 88 26 95.5 4.30 460

100 88 26 97.0 5.50 360

60 COVER* 88 26 97.5 6.60 300

65 COVER* 88 26 98.0 7.40 270

80 COVER* 88 26 99.0 9.20 220

7 pt./99# (reply card)* 88 18 96.0 7.20 280

9 pt./123# (reply card)* 88 18 97.5 9.20 220


W E B

Nature Web 10 items listed in bold are standard making grades with no minimum or trim requirements. All other items and all Nature Web 30 grades are subject to minimums and trim. Please contact your sales representative or customer service for details.


Nature Plus® offers you the benefits of recycled content with the same high-quality specifications found in our Capistrano® brand #2 sheet—allowing you to choose a sustainable paper option without sacrificing quality. All recycled Nature grades are FSC-certified which indicates that the pulp is acquired from forests that are well-managed in accordance with the FSC’s principles and criteria.

Nature Plus 10 items listed in bold are standard making grades with no minimum or trim requirements. All other items and all Nature Plus 30 grades are subject to minimums and trim. Please contact your sales representative or customer service for details.



Gloss 60 92 72 90.5 3.00 670

70 92 72 93.0 3.30 610

80 92 72 94.5 3.80 530

100 92 72 97.0 4.70 430

60 COVER* 92 72 97.0 5.40 370

65 COVER* 92 72 97.5 5.90 340

80 COVER* 92 72 98.5 7.50 270



Dull 60 92 40 91.0 3.00 670

70 92 40 93.0 3.40 590

80 92 40 94.5 3.80 520

100 92 40 97.0 4.70 420

60 COVER* 92 40 97.0 5.50 360

65 COVER* 92 40 97.5 5.90 340

80 COVER* 92 40 98.5 7.60 260


Matte 60 92 26 92.0 3.50 570

70 92 26 94.0 3.90 510

80 92 26 95.5 4.30 460

100 92 26 97.0 5.50 360

60 COVER* 92 26 97.5 6.60 300

65 COVER* 92 26 98.0 7.40 270

80 COVER* 92 26 99.0 9.20 220

7 pt./99# (reply card)* 92 18 96.0 7.20 280

9 pt./123# (reply card)* 92 18 97.5 9.20 220



Features/Benefits:




Nature Plus® and Capistrano® are registered trade-

marks of the West Linn Paper Company ©2005-2015

West Linn Paper Company version 03.2015.








Specifications:

Nature Plus® offers you the benefits of recycled content with the same high-quality specifications found in our Capistrano® brand #2 sheet—allowing you to choose a sustainable paper option without sacrificing quality. All recycled Nature grades are FSC-certified which indicates that the pulp is acquired from forests that are well-managed in accordance with the FSC’s principles and criteria.

Nature Plus 10 items listed in bold are standard making grades with no minimum or trim requirements. All other items and all Nature Plus 30 grades are subject to minimums and trim. Please contact your sales representative or customer service for details.



Gloss 60 92 72 90.5 3.00 670

70 92 72 93.0 3.30 610

80 92 72 94.5 3.80 530

100 92 72 97.0 4.70 430

60 COVER* 92 72 97.0 5.40 370

65 COVER* 92 72 97.5 5.90 340

80 COVER* 92 72 98.5 7.50 270



Dull 60 92 40 91.0 3.00 670

70 92 40 93.0 3.40 590

80 92 40 94.5 3.80 520

100 92 40 97.0 4.70 420

60 COVER* 92 40 97.0 5.50 360

65 COVER* 92 40 97.5 5.90 340

80 COVER* 92 40 98.5 7.60 260


Matte 60 92 26 92.0 3.50 570

70 92 26 94.0 3.90 510

80 92 26 95.5 4.30 460

100 92 26 97.0 5.50 360

60 COVER* 92 26 97.5 6.60 300

65 COVER* 92 26 98.0 7.40 270

80 COVER* 92 26 99.0 9.20 220

7 pt./99# (reply card)* 92 18 96.0 7.20 280

9 pt./123# (reply card)* 92 18 97.5 9.20 220



Features/Benefits:




Nature Plus® and Capistrano® are registered trade-

marks of the West Linn Paper Company ©2005-2015

West Linn Paper Company version 03.2015.








Specifications:

Introducing Capistrano C1S. A smooth, blue-white, coated one-side sheet that works in a wide variety of printing and packaging applications. Available in 90 bright 70#, 80# and 95# basis weights, Capistrano® C1S papers print beautifully and hold up to the rigors of folding, die-cutting, litho lamination or any strenuous converting processes required by the sheet. The gloss, high brightness and blue-white shade of the Capistrano C1S paper makes this an ideal choice for ensuring your printed products stand out. Our flexible machine scheduling and improved on-machine coating application means a smooth print surface and consistent product each time. The Capistrano C1S products are available with FSC® or SFI® chain of custody certification as an option.

Basis weights are calculated based on a 25” x 38” basis sheet size.Made in the USA.

Basis Weight Brightness Gloss Opacity Caliper

C1SGloss

70 90 70 90.0 3.7

80 90 70 92.0 4.2

95 90 70 95.0 5.0


Capistrano® is a registered trademark of the West Linn Paper Company ©2005-2015 West Linn Paper Company version 01.2016.

Specifications are based on testing and measurement that we believe to be reliable and are intended for information

purposes and do not constitute a warranty. Purchasers should independently verify suitability for specific product use. Caliper

figures are an approximate single sheet measurement and may not be appropriate for lineal footage calculations.

Specifications:

Applications:• Point of purchase

displays/signage• Litho lamination• Large format printing• Specialty packaging• Gift wrap• Envelopes• Book jackets• Converting

C1S

Introducing Sonoma C1S. A consistent #3, coated one-side sheet that works in a wide variety of gift wrap, bag, label or cut and stack printing and packaging applications. Available in 87 bright 50#, 55# and 60# basis weights, Sonoma® C1S papers print consistently and are a solid choice for the rigors of die-cutting and gluing applications. The gloss and shade of the Sonoma C1S paper makes this an ideal choice for ensuring your printed products look sharp and stand out on the retail shelf. The Sonoma C1S products are available with FSC® or SFI® chain of custody certification as an option.

Basis weights are calculated based on a 25” x 38” basis sheet size.Made in the USA.

Basis Weight Brightness Gloss Opacity Caliper

C1SGloss

50 87 70 84 2.8

55 87 70 85 3.1

60 87 70 88 3.4


Specifications:

Applications:• Gift wrap• Cut and stack labels• Bag manufacturing• Food packaging

C1S

Sonoma® is a registered trademark of the West Linn Paper Company ©2005-2015 West Linn Paper Company version 09.2015.

Specifications are based on testing and measurement that we believe to be reliable and are intended for information

purposes and do not constitute a warranty. Purchasers should independently verify suitability for specific product use. Caliper

figures are an approximate single sheet measurement and may not be appropriate for lineal footage calculations.

Port Hawkesbury Paper120 Pulp Mill RoadPort Hawkesbury, Nova Scotia B9A 1A1T 1-800-989-3608 E [email protected] www.porthawkesburypaper.com

©2015 Port Hawkesbury Paper LLC, version 08.2015.





specific product use.

A PREMIUM SCA++ PAPER

Basis Wt/GSM Bright/Bright (ISO) Gloss Opacity/Opacity (ISO)

Offset 30/44 75/76 43 83/88

32/47 75/76 45 85/89

34/50 76/76 47 86/90

36/53 76/76 48 87/91

38/56 76/76 50 88/92

40/59 76/76 52 89/93

45/67 76/76 54 91/94

50/74 77/78 54 93/95


Gravure 30/44 75/75 43 83/88

32/47 75/75 45 85/89

34/50 76/76 47 86/90

36/53 76/76 48 87/91

38/56 76/76 50 88/92

40/59 76/76 52 89/93

45/67 76/76 54 91/94

50/74 77/77 54 93/95


50/74 80/80 55 92/95

Specifications:

Applications:• Magazines• Catalogs• Retail inserts• Direct mail

Features:• Competitive with LWC #5 grades

on the market• High brightness and excellent

ink holdout• Reliable performance and a

smooth surface• Available as FSC®, SFI® or

PEFC® certified

* Offset and Rotogravure grades are specifically manufactured for that printing process.

SCA++

Offset & Roto








A PREMIUM SCA++ PAPER


Offset 30/44 75/76 43 83/88

32/47 75/76 45 85/89

34/50 76/76 47 86/90

36/53 76/76 48 87/91

38/56 76/76 50 88/92

40/59 76/76 52 89/93

45/67 76/76 54 91/94

50/74 77/78 54 93/95


Gravure 30/44 75/75 43 83/88

32/47 75/75 45 85/89

34/50 76/76 47 86/90

36/53 76/76 48 87/91

38/56 76/76 50 88/92

40/59 76/76 52 89/93

45/67 76/76 54 91/94

50/74 77/77 54 93/95


50/74 80/80 55 92/95

Specifications:


Features:• Competitive with LWC #5 grades

on the market• High brightness and excellent

ink holdout• Reliable performance and a

smooth surface• Available as FSC®, SFI® or

PEFC® certified

* Offset and Rotogravure grades are specifically manufactured for that printing process.

SCA++

Offset & Roto








A PREMIUM SCA+ PAPER

Specifications are based on TAPPI testing standards and procedures. Offset and Rotogravure grades are

specifically manufactured for that printing process.

* Grades specified with an * are subject to minimum and trim requirements - please call your sales

representative for details.

Basis Wt GSM Bright Gloss Opacity

Offset 28 41 70 42 83

29* 43 70 44 84

30 44 70 44 84

32 47 70 45 86

34 50 71 47 88

36 53 71 48 89

38* 56 71 50 90

40* 59 71 51 91


Gravure 28 41 70 42 84

30 44 70 44 85

32 47 70 45 86

34 50 71 47 88

36 53 71 48 89

38* 56 71 50 90

40* 59 71 51 91

Specifications:

Applications:• Catalogs• Direct mail• Corporate Brochures• High-run Publications• Advertisements

Features:• Comparable with LWC #5 grades

on the market with significant cost savings

• High brightness and excellent ink holdout

• Reliable performance and a smooth surface

• Available as FSC®, SFI® or PEFC® certified

SCA+








A PREMIUM SCA+ PAPER






Offset 28 41 70 42 83

29* 43 70 44 84

30 44 70 44 84

32 47 70 45 86

34 50 71 47 88

36 53 71 48 89

38* 56 71 50 90

40* 59 71 51 91


Gravure 28 41 70 42 84

30 44 70 44 85

32 47 70 45 86

34 50 71 47 88

36 53 71 48 89

38* 56 71 50 90

40* 59 71 51 91

Specifications:

Applications:• Catalogs• Direct mail• Corporate Brochures• High-run Publications• Advertisements

Features:• Comparable with LWC #5 grades

on the market with significant cost savings

• High brightness and excellent ink holdout

• Reliable performance and a smooth surface

• Available as FSC®, SFI® or PEFC® certified

SCA+








A PREMIUM SCA PAPER


Features:• High brightness and excellent

ink holdout• Reliable performance for

quality images• Available as FSC®, SFI® or

PEFC® certified

SCA


Offset 28 41 67 42 83

30 44 67 44 85

33 49 68 45 88

35 52 68 48 90

38* 56 68 50 90

40* 59 68 52 91


Gravure 28 41 67 42 83

30 44 67 44 85

33 49 68 45 88

35 52 68 48 90

38* 56 68 50 90

40* 59 68 52 91

Specifications:












A PREMIUM SCA PAPER


Features:• High brightness and excellent

ink holdout• Reliable performance for

quality images• Available as FSC®, SFI® or

PEFC® certified

SCA


Offset 28 41 67 42 83

30 44 67 44 85

33 49 68 45 88

35 52 68 48 90

38* 56 68 50 90

40* 59 68 52 91


Gravure 28 41 67 42 83

30 44 67 44 85

33 49 68 45 88

35 52 68 48 90

38* 56 68 50 90

40* 59 68 52 91

Specifications:













Offset & Gravure

30 44 65 32 89

33 48 65 35 91

35 52 65 35 92

Specifications:

Applications:• High volume publications• Sunday newspaper inserts• Advertising inserts• Coupons

Features:• Reliability and consistency

run after run• High quality with high value• Available as FSC®, SFI® or

PEFC® certified

SCB

A CONSISTENT AND HIGH-QUALITY SCB PAPER

* Specifications are based on TAPPI testing standards and procedures.









Offset & Gravure

30 44 65 32 89

33 48 65 35 91

35 52 65 35 92

Specifications:

Applications:• High volume publications• Sunday newspaper inserts• Advertising inserts• Coupons

Features:• Reliability and consistency

run after run• High quality with high value• Available as FSC®, SFI® or

PEFC® certified

SCB

A CONSISTENT AND HIGH-QUALITY SCB PAPER

* Specifications are based on TAPPI testing standards and procedures.

30

FORESTRY CERTIFICATIONSWest Linn Paper Company and Port Hawkesbury Paper are committed to being an environmentally responsible paper manufacturer, producing a high-quality coated product while minimizing the overall impact to the environment. We recognize that our products are derived from a key renewable resource - wood fiber - and we support pulp suppliers who harvest their fiber supply in a sustainable way.

West Linn Paper Company FSC CertificationFSC certification is an indication that the wood used to make the paper comes from a forest which is well managed according to strict environmental, social and economic standards. FSC-certified forests have been independently inspected and evaluated according to the principles and criteria for forest management agreed and approved by the Forest Stewardship Council. FSC is an international, non-profit association whose membership comprises environmental and social groups working in partnership to improve forest management worldwide. More information can be found at www.fscus.org.

West Linn PaperFSC Certification #SCS-COC-000832Under the credit system, FSC certification is standard on all Nature product lines and available by request on Sonoma and Capistrano products. All labels at FSC MIX CREDIT.

PCW content and chain of custody FSC-Certified fiber content:

Nature Web® 10 and Nature Plus® 10 = 10% PCW fiber and 90% FSC-certified fiberNature Web® 30 and Nature Plus® 30 = 30% PCW fiber and 70% FSC-certified fiberSonoma or Capistrano FSC-certified products = 100% FSC-certified fiber

Controlled Wood/Pulp Sourcing PolicyAs a producer of FSC-certified paper, West Linn Paper Company must regularly survey and meet with its pulp suppliers to evaluate their forest-management practices. In 2008, we instituted a Pulp Sourcing Policy that is a promise to our customers to do our utmost to avoid using fiber originating from forest areas where:

• Traditional or civil rights are violated• High conservation values are threatened by management activities• Genetically modified trees are planted• Trees have been harvested illegally or have been converted from natural forest to plantation or

non-forest useIf we determine that we’ve been using fiber from such sources, we will promptly take action to remedy the situation, including if necessary, eliminating all pulp purchases from those sources. For a copy of our pulp sourcing policy, please visit the sustainability section of our website at: www.westlinnpaper.com/sustainability.

http://www.fscus.org.

http://www.fscus.org.

http://www.westlinnpaper.com/sustainability.

http://www.westlinnpaper.com/sustainability.

SFI-00772

West Linn PaperSFI Certification #NSF-SFI-COC-C0029529Available on Sonoma and Capistrano lines by request. 100% of fiber used for these products is SFI-certified material as calculated under the volume credit method. More information can be found at www.sfiprogram.org.

SFI CertificationCovering the US and Canada, the Sustainable Forestry Initiative (SFI) program is an independent, non-profit organization with an internationally recognized forest management standard. The SFI system ensures that all certified wood and paper come from legal fiber sources, and forests are managed to a high standard.

West Linn Paper Company Environmental Certifications The Climate RegistryThe Climate Registry is a non-profit collaboration among North American states, provinces, territories and Native Sovereign Nations that sets consistent and transparent standards to calculate, verify and publicly report greenhouse gas (GHG) emissions into a single registry. The Registry supports both voluntary and mandatory reporting programs and provides comprehensive, accurate data to reduce GHG emissions.

West Linn Paper Company achieved the environmental leadership status of Climate Registered™ by successfully registering its comprehensive greenhouse gas (GHG) emissions inventory according to the rigorous standards of The Climate Registry. Participation in The Registry’s voluntary program demonstrates West Linn Paper Company’s pioneering role within the paper industry. For more information visit: www.theclimateregistry.org.

The Bonneville Environmental FoundationSince 2002, West Linn Paper Company has been purchasing Renewable Energy Certificates (RECs) from the Bonneville Environmental Foundation (BEF), a non-profit foundation dedicated to the promotion, financing and development of new sources of renewable energy, renewable energy education programs and watershed restoration projects.

Each REC that West Linn Paper Company purchases from BEF represents one megawatt-hour (MWh) of clean, renewable electricity generated and delivered to the power grid. The RECs that the company purchases off set a portion of its annual electricity use and will reduce the demand for conventional power from fossil fuel power plants. For more information visit: www.b-e-f.org.

http://www.sfiprogram.org

http://www.theclimateregistry.org

http://www.b-e-f.org

32

Statement of Conformity West Linn Paper continually test its products to comply with the toxicity limits imposed by numerous regulating agencies. For a complete list of the most current standards and regulations tested, please visit the sustainability page of the West Linn Paper website at: www.westlinnpaper.com/sustainability.

Environmental Paper Assessment Tool (EPAT) West Linn Paper Company is a participant in the EPAT, a data-driven tool that provides subscribers with measurable data needed to make informed decisions regarding the environmental attributes of a paper product. West Linn Paper Company evaluates its products and manufacturing processes each year and develops data for each of the 19 EPAT performance indicators. For more information on the EPAT visit: www.epat.org.

Port Hawkesbury Paper Forestry PracticesSustaining a healthy natural environment is an integral part of all company operations. Port Hawkesbury Paper fully endorses the Forest Productions Association of Nova Scotia Principles of Forest Stewardship, and the Forest Products Association of Canada (FPAC) Sustainability Statement.

Our Company forest resources will be managed for long-term sustainability and natural biodiversity, while providing an increasing harvest volume and conserving social and cultural values of the community. The company is committed to implementing its sustainable forest management mission, vision and guiding principles.

Sustainable Forest Management (SFM) Initiatives Include: • Managing the forest to maintain, enhance and develop the appropriate range of species

naturally found on-site. • Using a range of harvest treatments based on on-site specific characteristics to create a more

diverse and mixed forest in Nova Scotia. • High Conservation Value Forest (HVCF) management.• Public participation and broad-based input from local communities.

High Conservation Value Forest (HCVF) ManagementA forest can be defined as HCVF if the values within it are considered to be outstanding significance or critical importance within the following six key categories:

Category 1: Forest areas containing globally, regionally or nationally significant concentrations of biodiversity values (e.g. endemism, endangered species, refugia).

Category 2: Forest areas containing globally, regionally or nationally significant large-level landscape forests, contained within, or containing the management unit, where viable populations of most if not all naturally occurring species exist in natural patterns of distribution and abundance.

http://www.westlinnpaper.com/sustainability

http://www.epat.org

Category 3: Forest areas that are in or contain rare, threatened or endangered ecosystems.

Category 4: Forest areas that provide basic services of nature in critical situations (e.g. watershed protections, erosion control).

Category 5: Forest areas fundamental to meeting basic needs of local communities (e.g. subsistence, health).

Category 6: Forest areas critical to local communities’ traditional cultural identity (areas of cultural, ecological, economic or religious significance identified in cooperation with such local communities).

Management of HCVF areas can include: 1. Protection from all management or activities, or;2. Specialized management that maintains or enhances the value established by any or all of the

aforementioned six key categories.

Port Hawkesbury Paper FSC Certification #-SAI-COC-001958Port Hawkesbury Paper is committed to conducting its forest operations under the Forest Stewardship Council certification standard, and offers FSC® certified grades as an option for all products. All labels are FSC MIX CREDIT.

The pulp used in all our FSC-certified grades is tracked and documented through the chain-of-custody process, meaning it is acquired from forests that are well managed in accordance with FSC’s principles and criteria. All FSC-certified grades are labeled with FSC logo, demonstrating Port Hawkesbury Paper’s commitment to maintaining the chain of custody required for this certification at the mill site, for the Provincial forests it manages.

An important element in the FSC certification process is the analysis of a company’s forest lands for potential High Conservation Values Forests (HCVF). All forests contain some ecological or social values that are important for biological processes or human needs. Examples of forest values are rare species habitat, recreational sites, or old growth forests.

Port Hawkesbury Paper

SFI Certification #-SAI-SFICOC-010744Available on all PH paper lines by request. 100% of fiver used for these prodcuts is SFI®-certified material as calculatred under the volume credit method. More information can be found at: www.sfiprogram.org.

PEFC Certification#-SAI-PEFC-010744Port Hawkesbury Paper also offers PEFC™ certification upon request. For more information visit: www.pefc.org.

http://www.sfiprogram.org

http://www.pefc.org

34

SUGGESTIONS FOR OFFSET PRESSROOMS USING SC PAPERPrepressMost Printers use a line screen of 133 lines per inch, with a curve to the sheet of paper being used. We can supply white samples in advance to the printer, if needed for their use in making these adjustments.

InkSuccessful Printers use low Track Ink on SCA papers to eliminate delaminating, linting, and piling issues. These inks are available from all ink suppliers, and the ink supplier should be involved from the start when a printer is going to go to SCA paper. The proper ink for the sheet is the key element determining the success of running SC paper. The proper tack and ink lubrication properties are a must when starting up the press from make ready.

Fountain SolutionThe supplier can be consulted, but most Fountain Solutions can be used from Coated to SC papers. Conductivity @ 2800, and unit temperatures from 68° to 72° Fahrenheit are normal.

Press UnitsNormal set up, as with Coated paper.

BlanketsPressrooms using M-2000, M-3000 and M-4000, presses, also Day Gapless Sleeves, should use a sleeve with a compliancy of 48 to 49 firmness for SC paper.

TensionTension settings as with LWC. Infeed tension @ 2.4, multiplied by the roll width is a good starting point, along with a 1% gain at the chills. Some adjustments with nip setting may be needed due to the caliper difference between SC paper and Coated paper.

OvenSC paper needs to have an exit web temperature of 260° Fahrenheit. This will dry the sheet very well, in addition to offering savings on gas as a result of the higher temperatures on Coated paper. The printer can set the temperature at what he or she thinks is necessary, but higher oven temperatures tend to lower gloss and make the sheet more prone to static electricity from moisture loss.

Chill Roller SettingsSames as Coated papers.

Silicone ApplicationMost printers use silicone for scuffing, and SC paper is the same. Static eliminators can be added at this point to help with delivery issues if necessary. Example: Downey Fabric Softener is used often in this industry for static.

Upper and Lower Folder, SheeterAdjustments are needed for caliper differences from Coated to SC paper.

NORTH AMERICAN ROLL IDENTIFIER (NARI)

WEST LINN PAPERExamples of a WLPC Roll Number: WN319J0502299

Explanation of Last Machine:Before going to the winder, the last machine could be one of the following:0 - Re-reeler1 - Supercalender #12 - Supercalender #23 - Supercalender #34 - Supercalender #4

Explanation of Position (last two digits):The last two digits indicate the percentage of the distance from the front edge of the reel, where a particular roll starts. With the exception of a back roll, which is always a 99.

MIL

L

MA

CH

INE

LAST

M

AC

HIN

E

YEA

R (L

AST

DIG

IT)

MO

NTH

DAY

REEL

OF

DAY

SET

POSI

TIO

N

WN 3 1 9 J 05 02 2 99

West Linn Paper Company - ROLL ID

Mill

Mach

ine

Last

Mach

ine

Year

(L

ast D

igit)

Month

Day

Reel

of Da

y

Set

Posit

ion

tk============P============N=============V============g============MR===========MO=============O============VV

oçää=mçëáíáçå =

MM= OR= RM= VV=

pÉí=kìãÄÉêë=

N==O==P=

Explanation of Month:A = January G = JulyB = February H = AugustC = March J = SeptemberD = April K = OctoberE = May L = NovemberF = June M = December

Technical Support: 503-557-6500Customer Service: 800-989-3608

Explanation of LastMachine: 0 - Rereeler1 - Supercalender #12 - Supercalender #23 - Supercalender #34 - Supercalender #4

Explanation of Month:A - January G - JulyB - February H - AugustC - March J - SeptemberD - April K - OctoberE - May L - NovemberF - June M - December

Set Numbers

Roll Position

36

TAPPI ROLL NUMBERING SYSTEM

PORT HAWKESBURY Examples of a PH Roll Number: PH22H3101299

Explanation of Month:A - January G - JulyB - February H - AugustC - March J - SeptemberD - April K - OctoberE - May L - NovemberF - June M - December

Explanation of Position (last two digits):The last two digits indicate the percentage of the distance from the front edge of the reel, where a particular roll starts. With the exception of a back roll, which is always a 99.

MIL

L

MA

CH

INE

YEA

R (L

AST

DIG

IT)

MO

NTH

DAY

REEL

OF

DAY

SET

POSI

TIO

N

PH 2 2 H 31 01 2 99

West Linn Paper Company - ROLL ID

Mill

Mach

ine

Last

Mach

ine

Year

(L

ast D

igit)

Month

Day

Reel

of Da

y

Set

Posit

ion

tk============P============N=============V============g============MR===========MO=============O============VV

oçää=mçëáíáçå =

MM= OR= RM= VV=

pÉí=kìãÄÉêë=

N==O==P=

Explanation of Month:A = January G = JulyB = February H = AugustC = March J = SeptemberD = April K = OctoberE = May L = NovemberF = June M = December

Technical Support: 503-557-6500Customer Service: 800-989-3608

Explanation of LastMachine: 0 - Rereeler1 - Supercalender #12 - Supercalender #23 - Supercalender #34 - Supercalender #4

Set Numbers

Roll Position

BASIS WEIGHT DIAMETER GLOSS MATTE DULL C1S - Gloss

45# 40”45”48”

59.074.686.2

49.762.973.1

57.271.880.8

---

50# 40”45”48”

58.173.584.5

49.062.772..1

56.171.081.4

52.667.6-

55# 40”45”48”

57.973.483.5

48.661.570.1

56.972.082.0

52.5-74.0

60# 40”45”48”

57.773.683.4

48.661.971.1

55.169.480.0

53.266.175.4

70# 40”45”48”

57.573.283.6

49.061.770.9

55.672.281.1

54.0-78.5

80# 40”45”48”

57.271.683.8

48.961.072.1

55.169.980.5

54.069.473.5

95# 40”45”48”

---

---

---

-66.474.6

100# 40”45”48”

55.368.980.9

47.460.267.9

55.269.978.1

---

7 PT. MATTE (99#) 40”45”48”

---

38.148.255.0

---

---

9 PT. MATTE (123#) 40”45”48”

---

36.446.052.2

---

---

60# COVER (110#) 40”45”48”

54.068.577.9

---

---

---

65# COVER (119#) 40”48”

54.278.5

43.064.1

53.277.5

--

80# COVER (146#) 40”45”48”

51.064.373.7

42.553.861.3

50.363.772.5

WLPC ROLL WEIGHT CONVERSION CHARTTo calculate roll weight, multiply roll width by factor on chart. For example: to calculate the roll weight of 17” width, 40” diameter roll of an 80# gloss.

Roll weight = 17 (roll width) x 57.2 (factor) = 972 lbs.

*Figures calculate approximate roll weight, actual roll weight may vary

38

WLPC LINEAL FOOTAGE CALCULATORLINEAL FOOTAGE = ((DIAMETER ROLL2 - DIAMETER CORE2) / CALIPER) * 65.45LINEAL FOOTAGE = (ROLL WIGHT * 950 * 500) / (BASIS WEIGHT * ROLL WIDTH * 12)

*Figures are approximate lineal footage including core, actual lineal footage may vary

FINISH BASIS WEIGHT 40” 45” 48”

GLOSS 45# 52,200 66,000 76,000

50# 46,400 58,600 67,200

55# 41,700 53,200 60,100

60# 38,100 48,500 55,200

70# 32,500 41,600 47,500

80# 28,400 35,500 41,600

100# 21,900 27,300 32,000

60# COVER 19,400 24,600 28,000

65# COVER 18,000 22,700 26,000

80# COVER 13,850 17,500 20,000

DULL 45# 50,500 63,300 71,100

50# 44,500 56,500 64,800

55# 40,900 51,900 59,000

60# 36,500 45,800 53,000

70# 31,500 40,900 46,000

80# 27,300 34,700 39,900

100# 21,900 27,700 31,000

65# COVER 17,600 23,000 25,700

80# COVER 13,700 17,300 19,700

MATTE 45# 43,800 55,600 64,400

50# 39,000 49,800 57,400

55# 35,000 44,300 50,400

60# 32,200 40,900 46,900

70# 27,800 35,000 40,200

80# 24,200 30,200 35,700

100# 18,800 23,900 27,000

65# COVER 14,300 17,600 21,300

80# COVER 11,500 14,600 16,700

7 PT. REPLY CARD 15,150 19,250 21,800

9 PT. REPLY CARD 11,750 14,800 16,900

C1S - Gloss 50# 41,500 52,500 -

55# 36,200 - 52,300

60# 34,500 43,700 49,800

70# 30,300 - 43,800

80# 26,300 33,000 37,500

95# - 27,500 31,200

4800 MILL STREET WEST LINN, OREGON 97068 | WWW.WESTLINNPAPER.COM120 PULP MILL ROAD PORT HAWKESBURY, NOVA SCOTIA B9A-1A1, CANADA | WWW.PORTHAWKESBURYPAPER.COM

Maritime®, Prominence®, Prominence Plus®, Artisan®, Artisan Plus®, Sonoma®, Capistrano®, Capistrano C1S®, Nature Web® and Nature Plus® are all registered trademarks of West Linn Paper Company. ©2007-2015 West Linn Paper Company.

All rights reserved. Ver. 04_2015The mark of responsible forestry. ©1996 Forest Stewardship Council A.C.

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